Management Consultant jobs at Accenture - 659 jobs

We Are:Supply Chain & Operations, and we move fast, think fast, and work fast. Our Fortune 500 clients require digital transformation in transportation and logistics, and we deliver solutions using SAP TMS to enhance routing, carrier collaboration, and freight optimization. Our goal is to improve transportation efficiencies, reduce costs, and increase supply chain agility. You Are:A warehousing management and supply chain professional with strong WMS transformation expertise. You design and deliver warehousing solutions that enhance inventory accuracy, order throughput, and visibility across complex networks. With a solid understanding of warehousing best practices, you excel in system implementation, process improvement, and project management. You're comfortable leading teams and engaging clients to drive operational efficiency. The Work: + Support the design and implementation of WMS solutions to optimize warehousing planning and execution. + Work with clients to assess warehousing needs, identify pain points, and design WMS solutions accordingly. + Assist in system integration projects, ensuring seamless connections between WMS, TMS, and ERP systems. + Conduct data analysis to identify cost-saving opportunities and improve warehousing efficiency. + Train and support end-users in WMS functionalities and best practices. + Contribute to business development activities, including client workshops, solution demonstrations, and proposal writing. Here's What You Need: + Minimum of 3 years in transportation or supply chain management, with at least 1 year of WMS transformation experience. + A Bachelor's Degree in supply chain, logistics, or a related field. Bonus Points If: + You hold Lean, Six Sigma, or process improvement certifications. + Hands-on experience with SAP EWM, BY, or Manhattan configuration + You have experience in warehousing analytics, AI-driven solutions, and automation. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $63,800 to $205,800 Cleveland $59,100 to $164,600 Colorado $63,800 to $177,800 District of Columbia $68,000 to $189,300 Illinois $59,100 to $177,800 Maryland $63,800 to $177,800 Massachusetts $63,800 to $189,300 Minnesota $63,800 to $177,800 New York/New Jersey $59,100 to $205,800 Washington $68,000 to $189,300 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We Are:Supply Chain, and we move fast, think fast, and work fast. Our Fortune 500 clients need innovative solutions to transform their operations, and we deliver with functional insights, advanced digital tools, and in-depth industry expertise. By leveraging Manhattan Warehouse Management solutions, we help clients optimize their warehousing and fulfillment processes, drive cost efficiency, and deliver exceptional customer experiences. You Are:A Supply Chain and Operations professional with strong expertise in Manhattan WMS. You design and deliver warehouse management solutions to solve complex supply chain challenges. With a background in system implementation and optimization, you excel in building efficient processes, leading teams, and collaborating with clients. Your combination of technical expertise, problem-solving skills, and leadership ensures successful outcomes in warehousing and distribution projects. The Work: + Lead the design and deployment of Manhattan WMS solutions to optimize warehousing and distribution operations. + Collaborate with clients to understand their needs and develop tailored strategies for enhanced supply chain performance. + Use Manhattan WMS to improve warehouse efficiency, reduce costs, and increase customer satisfaction. + Manage project teams, ensuring the timely and successful delivery of solutions. + Support process improvement initiatives, leveraging data analytics and automation tools. + Contribute to business development efforts, including client presentations and proposal development. + Build and mentor team members, fostering a collaborative and innovative working environment. + Assist in integrating Manhattan solutions with broader supply chain systems to create seamless workflows. + Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's What You Need: + Minimum of 4 years of experience in supply chain management, with at least 1 year focused on Manhattan WMS. + A Bachelor's Degree in supply chain, logistics, engineering, or a related field. + Hands-on experience with Manhattan WMS configuration, implementation, and optimization. Bonus Points If: + You have experience with Manhattan WMS modules such as Labor Management or Inventory Optimization. + You are skilled in integrating Manhattan solutions with automation systems and other digital tools. + You hold Lean or Six Sigma qualifications. + You have experience with analytics tools like Tableau, Power BI, or Alteryx to drive insights. + You are pursuing or have earned an MBA or equivalent graduate degree. + You have a track record of managing diverse teams and delivering client success. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.The application window for this job will remain open until at least 01/13/2026. However, if this date has passed and this role is still posted, please note we are still accepting applications. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $63,800 to $205,800 Cleveland $59,100 to $164,600 Colorado $63,800 to $177,800 District of Columbia $68,000 to $189,300 Illinois $59,100 to $177,800 Maryland $63,800 to $177,800 Massachusetts $63,800 to $189,300 Minnesota $63,800 to $177,800 New York/New Jersey $59,100 to $205,800 Washington $68,000 to $189,300 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

A leading consulting firm is seeking a Senior Manager for ServiceNow Enterprise Service Management Transformation. This role requires extensive project management experience and strong leadership skills to drive technology transformations for clients. Candidates should have a Bachelor's degree and significant ServiceNow implementation experience. Competitive compensation package including a comprehensive benefits structure is offered. #J-18808-Ljbffr

We are... We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesn't mean being ahead of the curve new is pushing forward the curve, riding the edge where the impossible meets the transformational and making it reality where it matters. Help us show the world what s possible as you partner with clients to unlock hidden value and deliver innovative solutions. Empowered with innovative tools, continuous learning and a global community of diverse talent and perspectives, we drive success in a new business architecture that disrupts conventional practices. Our expertise spans 40 industries across 120 countries and impacts millions of lives every day. We turn ideas into reality. You are: An experienced UKG Advanced Scheduler (Retail) Solution Consultant with a drive to succeed, a desire to learn, that will develop and grow our T&O UKG business. The Work... The UKG (Legacy Kronos) Advanced Scheduler Consultant for Retail works closely with teammates to ensure the maximum value of our clients' workforce management investment is achieved. Specifically, the primary objective for this role is to understand clients' current state and use expert knowledge and best practices to deliver solutions on time, within budget, and with exceptional quality. The UKG (legacy Kronos) Advanced Scheduler Consultant for Retail, leads large, complex workforce management strategic and implementation engagements and manages these projects to successful completion. Job Responsibilities + Provides advanced-level knowledge of the UKG Dimensions or Workforce Central (Legacy Kronos Workforce Dimensions or Kronos Workforce Central) Advanced Scheduler module, specifically as it relates to clients in the retail industry + Leads all aspects of workforce management configurations, implementations, modifications and upgrades of time and attendance initiatives including gathering and defining requirements, gap analysis, design, development and support + Participates in and contributes to pre-sales and sales strategies + Facilitates complex working sessions for both internal and client teams, including defining strategic objectives and tailors these to meet client-specific needs as necessary + Creates detailed functional and technical design documents, including test plans, test cases, user training documents and implementation documentation + Analyzes complex data or facts and summarizes and presents findings in a compelling way + Provides thought leadership to develop new or improved processes, methodologies, systems, tools and/or services to enhance clients' operating environment based on practical experience, optimal outcomes and best practices + Provides mentorship and knowledge transfer to our consulting base + Attends to administrative expense tracking and time keeping duties required for billing Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's what you need... + Minimum of 2 years of experience with the UKG Dimensions or Workforce Central (Legacy Kronos) Advanced Scheduler module + Minimum of 2 years of experience working in/with the retail industry + Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent (minimum 6 years work experience) Bonus Points If... + Minimum of 5 years of experience presenting to executive-level audiences + Experienced in creating strategic communication pieces for executive-level audiences + Certified in UKG Dimensions or Workforce Central (Legacy Kronos Workforce Dimensions or Kronos Workforce Central) Advanced Scheduler module, with at least 2 years of related experience + Ability to work on complex, fast-paced projects in a collaborative team setting + Able to handle escalated issues, understand client needs and tailor solutions and responses to meet these needs + Ability to analyze complex data or facts, summarize findings, and present results in a compelling way Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $63,800 to $196,000 Cleveland $59,100 to $156,800 Colorado $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maryland $63,800 to $169,300 Massachusetts $63,800 to $180,300 Minnesota $63,800 to $169,300 New York/New Jersey $59,100 to $196,000 Washington $68,000 to $180,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We are... We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesn't mean being ahead of the curve new is pushing forward the curve, riding the edge where the impossible meets the transformational and making it reality where it matters. Help us show the world what s possible as you partner with clients to unlock hidden value and deliver innovative solutions. Empowered with innovative tools, continuous learning and a global community of diverse talent and perspectives, we drive success in a new business architecture that disrupts conventional practices. Our expertise spans 40 industries across 120 countries and impacts millions of lives every day. We turn ideas into reality. You are: An experienced UKG Advanced Scheduler (Retail) Solution Consultant with a drive to succeed, a desire to learn, that will develop and grow our T&O UKG business. The Work... The UKG (Legacy Kronos) Advanced Scheduler Consultant for Retail works closely with teammates to ensure the maximum value of our clients' workforce management investment is achieved. Specifically, the primary objective for this role is to understand clients' current state and use expert knowledge and best practices to deliver solutions on time, within budget, and with exceptional quality. The UKG (legacy Kronos) Advanced Scheduler Consultant for Retail, leads large, complex workforce management strategic and implementation engagements and manages these projects to successful completion. Job Responsibilities * Provides advanced-level knowledge of the UKG Dimensions or Workforce Central (Legacy Kronos Workforce Dimensions or Kronos Workforce Central) Advanced Scheduler module, specifically as it relates to clients in the retail industry * Leads all aspects of workforce management configurations, implementations, modifications and upgrades of time and attendance initiatives including gathering and defining requirements, gap analysis, design, development and support * Participates in and contributes to pre-sales and sales strategies * Facilitates complex working sessions for both internal and client teams, including defining strategic objectives and tailors these to meet client-specific needs as necessary * Creates detailed functional and technical design documents, including test plans, test cases, user training documents and implementation documentation * Analyzes complex data or facts and summarizes and presents findings in a compelling way * Provides thought leadership to develop new or improved processes, methodologies, systems, tools and/or services to enhance clients' operating environment based on practical experience, optimal outcomes and best practices * Provides mentorship and knowledge transfer to our consulting base * Attends to administrative expense tracking and time keeping duties required for billing Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Here's what you need... * Minimum of 2 years of experience with the UKG Dimensions or Workforce Central (Legacy Kronos) Advanced Scheduler module * Minimum of 2 years of experience working in/with the retail industry * Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent (minimum 6 years work experience) Bonus Points If... * Minimum of 5 years of experience presenting to executive-level audiences * Experienced in creating strategic communication pieces for executive-level audiences * Certified in UKG Dimensions or Workforce Central (Legacy Kronos Workforce Dimensions or Kronos Workforce Central) Advanced Scheduler module, with at least 2 years of related experience * Ability to work on complex, fast-paced projects in a collaborative team setting * Able to handle escalated issues, understand client needs and tailor solutions and responses to meet these needs * Ability to analyze complex data or facts, summarize findings, and present results in a compelling way Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $63,800 to $196,000 Cleveland $59,100 to $156,800 Colorado $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maryland $63,800 to $169,300 Massachusetts $63,800 to $180,300 Minnesota $63,800 to $169,300 New York/New Jersey $59,100 to $196,000 Washington $68,000 to $180,300 Locations

A global consulting firm is seeking a Senior Manager in Tech Consulting to lead ServiceNow Enterprise Service Management projects. The role involves managing client relationships, overseeing project delivery, and ensuring alignment with organizational strategy. Ideal candidates will possess a Bachelor's degree, 5 to 7 years of consulting experience, and certifications in ServiceNow. Competitive compensation and continuous development opportunities are offered in a dynamic work environment. #J-18808-Ljbffr

We Are:Supply Chain, and we move fast, think fast, and work fast. Our Fortune 500 clients need innovative solutions to transform their operations, and we deliver with functional insights, advanced digital tools, and in-depth industry expertise. By leveraging Manhattan Warehouse Management solutions, we help clients optimize their warehousing and fulfillment processes, drive cost efficiency, and deliver exceptional customer experiences. You Are:A Supply Chain and Operations professional with strong expertise in Manhattan WMS. You design and deliver warehouse management solutions to solve complex supply chain challenges. With a background in system implementation and optimization, you excel in building efficient processes, leading teams, and collaborating with clients. Your combination of technical expertise, problem-solving skills, and leadership ensures successful outcomes in warehousing and distribution projects. The Work: + Lead the design and deployment of Manhattan WMS solutions to optimize warehousing and distribution operations. + Collaborate with clients to understand their needs and develop tailored strategies for enhanced supply chain performance. + Use Manhattan WMS to improve warehouse efficiency, reduce costs, and increase customer satisfaction. + Manage project teams, ensuring the timely and successful delivery of solutions. + Support process improvement initiatives, leveraging data analytics and automation tools. + Contribute to business development efforts, including client presentations and proposal development. + Build and mentor team members, fostering a collaborative and innovative working environment. + Assist in integrating Manhattan solutions with broader supply chain systems to create seamless workflows. + Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's What You Need: + Minimum of 4 years of experience in supply chain management, with at least 1 year focused on Manhattan WMS. + A Bachelor's Degree in supply chain, logistics, engineering, or a related field. + Hands-on experience with Manhattan WMS configuration, implementation, and optimization. Bonus Points If: + You have experience with Manhattan WMS modules such as Labor Management or Inventory Optimization. + You are skilled in integrating Manhattan solutions with automation systems and other digital tools. + You hold Lean or Six Sigma qualifications. + You have experience with analytics tools like Tableau, Power BI, or Alteryx to drive insights. + You are pursuing or have earned an MBA or equivalent graduate degree. + You have a track record of managing diverse teams and delivering client success. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.The application window for this job will remain open until at least 01/13/2026. However, if this date has passed and this role is still posted, please note we are still accepting applications. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $63,800 to $205,800 Cleveland $59,100 to $164,600 Colorado $63,800 to $177,800 District of Columbia $68,000 to $189,300 Illinois $59,100 to $177,800 Maryland $63,800 to $177,800 Massachusetts $63,800 to $189,300 Minnesota $63,800 to $177,800 New York/New Jersey $59,100 to $205,800 Washington $68,000 to $189,300 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We Are:Supply Chain & Operations, and we move fast, think fast, and work fast. Our Fortune 500 clients require digital transformation in transportation and logistics, and we deliver solutions using SAP TMS to enhance routing, carrier collaboration, and freight optimization. Our goal is to improve transportation efficiencies, reduce costs, and increase supply chain agility. You Are:A warehousing management and supply chain professional with strong WMS transformation expertise. You design and deliver warehousing solutions that enhance inventory accuracy, order throughput, and visibility across complex networks. With a solid understanding of warehousing best practices, you excel in system implementation, process improvement, and project management. You're comfortable leading teams and engaging clients to drive operational efficiency. The Work: + Support the design and implementation of WMS solutions to optimize warehousing planning and execution. + Work with clients to assess warehousing needs, identify pain points, and design WMS solutions accordingly. + Assist in system integration projects, ensuring seamless connections between WMS, TMS, and ERP systems. + Conduct data analysis to identify cost-saving opportunities and improve warehousing efficiency. + Train and support end-users in WMS functionalities and best practices. + Contribute to business development activities, including client workshops, solution demonstrations, and proposal writing. Here's What You Need: + Minimum of 3 years in transportation or supply chain management, with at least 1 year of WMS transformation experience. + A Bachelor's Degree in supply chain, logistics, or a related field. Bonus Points If: + You hold Lean, Six Sigma, or process improvement certifications. + Hands-on experience with SAP EWM, BY, or Manhattan configuration + You have experience in warehousing analytics, AI-driven solutions, and automation. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $63,800 to $205,800 Cleveland $59,100 to $164,600 Colorado $63,800 to $177,800 District of Columbia $68,000 to $189,300 Illinois $59,100 to $177,800 Maryland $63,800 to $177,800 Massachusetts $63,800 to $189,300 Minnesota $63,800 to $177,800 New York/New Jersey $59,100 to $205,800 Washington $68,000 to $189,300 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We Are: Supply Chain, and we move fast, think fast, and work fast. Our Fortune 500 clients need innovative solutions to transform their operations, and we deliver with functional insights, advanced digital tools, and in-depth industry expertise. By leveraging Manhattan Warehouse Management solutions, we help clients optimize their warehousing and fulfillment processes, drive cost efficiency, and deliver exceptional customer experiences. You Are: A Supply Chain and Operations professional with strong expertise in Manhattan WMS. You design and deliver warehouse management solutions to solve complex supply chain challenges. With a background in system implementation and optimization, you excel in building efficient processes, leading teams, and collaborating with clients. Your combination of technical expertise, problem-solving skills, and leadership ensures successful outcomes in warehousing and distribution projects. The Work: * Lead the design and deployment of Manhattan WMS solutions to optimize warehousing and distribution operations. * Collaborate with clients to understand their needs and develop tailored strategies for enhanced supply chain performance. * Use Manhattan WMS to improve warehouse efficiency, reduce costs, and increase customer satisfaction. * Manage project teams, ensuring the timely and successful delivery of solutions. * Support process improvement initiatives, leveraging data analytics and automation tools. * Contribute to business development efforts, including client presentations and proposal development. * Build and mentor team members, fostering a collaborative and innovative working environment. * Assist in integrating Manhattan solutions with broader supply chain systems to create seamless workflows. * Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Here's What You Need: * Minimum of 4 years of experience in supply chain management, with at least 1 year focused on Manhattan WMS. * A Bachelor's Degree in supply chain, logistics, engineering, or a related field. * Hands-on experience with Manhattan WMS configuration, implementation, and optimization. Bonus Points If: * You have experience with Manhattan WMS modules such as Labor Management or Inventory Optimization. * You are skilled in integrating Manhattan solutions with automation systems and other digital tools. * You hold Lean or Six Sigma qualifications. * You have experience with analytics tools like Tableau, Power BI, or Alteryx to drive insights. * You are pursuing or have earned an MBA or equivalent graduate degree. * You have a track record of managing diverse teams and delivering client success. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. The application window for this job will remain open until at least 01/13/2026. However, if this date has passed and this role is still posted, please note we are still accepting applications. Information on benefits is here. Role Location Annual Salary Range California $63,800 to $205,800 Cleveland $59,100 to $164,600 Colorado $63,800 to $177,800 District of Columbia $68,000 to $189,300 Illinois $59,100 to $177,800 Maryland $63,800 to $177,800 Massachusetts $63,800 to $189,300 Minnesota $63,800 to $177,800 New York/New Jersey $59,100 to $205,800 Washington $68,000 to $189,300 #LI-NA-FY25 Locations

We Are:Supply Chain, and we move fast, think fast, and work fast. Our Fortune 500 clients need innovative solutions to transform their operations, and we deliver with functional insights, advanced digital tools, and in-depth industry expertise. By leveraging Manhattan Warehouse Management solutions, we help clients optimize their warehousing and fulfillment processes, drive cost efficiency, and deliver exceptional customer experiences. You Are:A Supply Chain and Operations professional with strong expertise in Manhattan WMS. You design and deliver warehouse management solutions to solve complex supply chain challenges. With a background in system implementation and optimization, you excel in building efficient processes, leading teams, and collaborating with clients. Your combination of technical expertise, problem-solving skills, and leadership ensures successful outcomes in warehousing and distribution projects. The Work: + Lead the design and deployment of Manhattan WMS solutions to optimize warehousing and distribution operations. + Collaborate with clients to understand their needs and develop tailored strategies for enhanced supply chain performance. + Use Manhattan WMS to improve warehouse efficiency, reduce costs, and increase customer satisfaction. + Manage project teams, ensuring the timely and successful delivery of solutions. + Support process improvement initiatives, leveraging data analytics and automation tools. + Contribute to business development efforts, including client presentations and proposal development. + Build and mentor team members, fostering a collaborative and innovative working environment. + Assist in integrating Manhattan solutions with broader supply chain systems to create seamless workflows. + Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's What You Need: + Minimum of 4 years of experience in supply chain management, with at least 1 year focused on Manhattan WMS. + A Bachelor's Degree in supply chain, logistics, engineering, or a related field. + Hands-on experience with Manhattan WMS configuration, implementation, and optimization. Bonus Points If: + You have experience with Manhattan WMS modules such as Labor Management or Inventory Optimization. + You are skilled in integrating Manhattan solutions with automation systems and other digital tools. + You hold Lean or Six Sigma qualifications. + You have experience with analytics tools like Tableau, Power BI, or Alteryx to drive insights. + You are pursuing or have earned an MBA or equivalent graduate degree. + You have a track record of managing diverse teams and delivering client success. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.The application window for this job will remain open until at least 01/13/2026. However, if this date has passed and this role is still posted, please note we are still accepting applications. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $63,800 to $205,800 Cleveland $59,100 to $164,600 Colorado $63,800 to $177,800 District of Columbia $68,000 to $189,300 Illinois $59,100 to $177,800 Maryland $63,800 to $177,800 Massachusetts $63,800 to $189,300 Minnesota $63,800 to $177,800 New York/New Jersey $59,100 to $205,800 Washington $68,000 to $189,300 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We Are:Supply Chain & Operations, and we move fast, think fast, and work fast. Our Fortune 500 clients require digital transformation in transportation and logistics, and we deliver solutions using SAP TMS to enhance routing, carrier collaboration, and freight optimization. Our goal is to improve transportation efficiencies, reduce costs, and increase supply chain agility. You Are:A warehousing management and supply chain professional with strong WMS transformation expertise. You design and deliver warehousing solutions that enhance inventory accuracy, order throughput, and visibility across complex networks. With a solid understanding of warehousing best practices, you excel in system implementation, process improvement, and project management. You're comfortable leading teams and engaging clients to drive operational efficiency. The Work: + Support the design and implementation of WMS solutions to optimize warehousing planning and execution. + Work with clients to assess warehousing needs, identify pain points, and design WMS solutions accordingly. + Assist in system integration projects, ensuring seamless connections between WMS, TMS, and ERP systems. + Conduct data analysis to identify cost-saving opportunities and improve warehousing efficiency. + Train and support end-users in WMS functionalities and best practices. + Contribute to business development activities, including client workshops, solution demonstrations, and proposal writing. Here's What You Need: + Minimum of 3 years in transportation or supply chain management, with at least 1 year of WMS transformation experience. + A Bachelor's Degree in supply chain, logistics, or a related field. Bonus Points If: + You hold Lean, Six Sigma, or process improvement certifications. + Hands-on experience with SAP EWM, BY, or Manhattan configuration + You have experience in warehousing analytics, AI-driven solutions, and automation. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $63,800 to $205,800 Cleveland $59,100 to $164,600 Colorado $63,800 to $177,800 District of Columbia $68,000 to $189,300 Illinois $59,100 to $177,800 Maryland $63,800 to $177,800 Massachusetts $63,800 to $189,300 Minnesota $63,800 to $177,800 New York/New Jersey $59,100 to $205,800 Washington $68,000 to $189,300 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We Are: Supply Chain, and we move fast, think fast, and work fast. Our Fortune 500 clients need innovative solutions to transform their operations, and we deliver with functional insights, advanced digital tools, and in-depth industry expertise. By leveraging Manhattan Warehouse Management solutions, we help clients optimize their warehousing and fulfillment processes, drive cost efficiency, and deliver exceptional customer experiences. You Are: A Supply Chain and Operations professional with strong expertise in Manhattan WMS. You design and deliver warehouse management solutions to solve complex supply chain challenges. With a background in system implementation and optimization, you excel in building efficient processes, leading teams, and collaborating with clients. Your combination of technical expertise, problem-solving skills, and leadership ensures successful outcomes in warehousing and distribution projects. The Work: * Lead the design and deployment of Manhattan WMS solutions to optimize warehousing and distribution operations. * Collaborate with clients to understand their needs and develop tailored strategies for enhanced supply chain performance. * Use Manhattan WMS to improve warehouse efficiency, reduce costs, and increase customer satisfaction. * Manage project teams, ensuring the timely and successful delivery of solutions. * Support process improvement initiatives, leveraging data analytics and automation tools. * Contribute to business development efforts, including client presentations and proposal development. * Build and mentor team members, fostering a collaborative and innovative working environment. * Assist in integrating Manhattan solutions with broader supply chain systems to create seamless workflows. * Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Here's What You Need: * Minimum of 4 years of experience in supply chain management, with at least 1 year focused on Manhattan WMS. * A Bachelor's Degree in supply chain, logistics, engineering, or a related field. * Hands-on experience with Manhattan WMS configuration, implementation, and optimization. Bonus Points If: * You have experience with Manhattan WMS modules such as Labor Management or Inventory Optimization. * You are skilled in integrating Manhattan solutions with automation systems and other digital tools. * You hold Lean or Six Sigma qualifications. * You have experience with analytics tools like Tableau, Power BI, or Alteryx to drive insights. * You are pursuing or have earned an MBA or equivalent graduate degree. * You have a track record of managing diverse teams and delivering client success. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. The application window for this job will remain open until at least 01/13/2026. However, if this date has passed and this role is still posted, please note we are still accepting applications. Information on benefits is here. Role Location Annual Salary Range California $63,800 to $205,800 Cleveland $59,100 to $164,600 Colorado $63,800 to $177,800 District of Columbia $68,000 to $189,300 Illinois $59,100 to $177,800 Maryland $63,800 to $177,800 Massachusetts $63,800 to $189,300 Minnesota $63,800 to $177,800 New York/New Jersey $59,100 to $205,800 Washington $68,000 to $189,300 #LI-NA-FY25 Locations

We are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: ********************** Role Overview: We are seeking a highly skilled and strategic leader with deep expertise in B2B Sales Transformation within High Tech + Software & Platform Industries. This person will have expertise to both Sell and Deliver B2B Sales Transformation, experience across the entire Lead-to-Order process, sales process optimization, cross-sell, upsell, renewals, and deal optimization within the High Tech and Software/Platform sectors. The work: Bring both breadth and depth of expertise across B2B Sales across Lead to Order and Renewal. Optimize the full deal lifecycle including (Opportunity, Quote (CPQ), Price Optimization, Contracting (CLM), and Billing. Implement and improve sales processes to maximize to drive Sales effectiveness and efficiency. Understand recurring revenue models (subscription, consumption, outcome based, etc.) and utilize experience with Renewals, Amendments, cross-sell, and upsell processes. Understanding of both Direct and Indirect Channel Selling motions to act as a Connector across Sales, Operations, and Technology. Evaluate clients' current front sales functions (e.g., sales talent management, incentive management, enablement, and operations) and recommend solutions that address their unique organizational needs Maintain a strong understanding of industry trends across B2B Sales Transformation and emerging technologies; Partner with key ecosystem partners in B2B Sales. Approach work with consulting experience with an Advisory mindset - who can build strong client relationships across Sales and Delivery. Develop, support, and identify new growth strategies, including maximizing value from new routes to market, driving digital engagement, and deploying advanced analytics Assess dynamics of client landscape and identify new market opportunities to thrive in the digital era. Create compelling value propositions by helping clients improve their competitive agility by integrating digital and physical sales channels Help clients align and prioritize sales efforts to meet sales goals Identify capability gaps and guide recommendations to optimize the distinctiveness of your client's workforce, sales productivity, offerings, or customer strategy Lead change-management initiatives that drive adoption, ease implementation, and position clients' sales and partner transformation solutions for ongoing success Establish long‑term client relationships and support business development efforts Mentor junior team members, and continue to grow your own expertise to help Accenture maintain its thought‑leadership position Here's what you'll need: At least 8 years of professional experience in the following: Analyzing and assessing sales processes for GTM, inside sales, field/partner, and operations Using data analytics on sales and business performance Experience with partner and field sales, recruit, and partner/field sales execution Experience building, leading, or advising high performing partner programs, partner development, sales, and/or business development teams Driving or participating in large, complex global transformation programs Experience with customer and partner satisfaction programs At least 5 years of experience working in large scale transformation initiatives with: SaaS solutions and determining how they fit into a client's larger sales, channel, and marketing application ecosystem Hands on experience with Salesforce.com, MS Dynamics other leading CRM, CPQ or ICM applications as well as other tools used for large data collection and analysis Cloud and on‑premises applications for channel partner compensation or incentives, and for channel sales data collection At least 4 years of experience in a consulting environment Bonus points if: Bachelor's degree or equivalent (minimum 12 years) work experience; Bachelor's or Master's degree in engineering, computer science, information systems, or business Knowledge of industry trends for partner programs and platforms Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on‑going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location / Annual Salary Range California $132,500 to $302,400 Cleveland $122,700 to $241,900 Colorado $132,500 to $261,300 District of Columbia $141,100 to $278,200 Illinois $122,700 to $261,300 Maryland $132,500 to $261,300 Massachusetts $132,500 to $278,200 Minnesota $132,500 to $261,300 New York/New Jersey $122,700 to $302,400 Washington $141,100 to $278,200 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of Accenture Equal Opportunity and AffP policy statement Accenture is an EEO and Affitative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. #J-18808-Ljbffr

We are... We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesn't mean being ahead of the curve new is pushing forward the curve, riding the edge where the impossible meets the transformational and making it reality where it matters. Help us show the world what s possible as you partner with clients to unlock hidden value and deliver innovative solutions. Empowered with innovative tools, continuous learning and a global community of diverse talent and perspectives, we drive success in a new business architecture that disrupts conventional practices. Our expertise spans 40 industries across 120 countries and impacts millions of lives every day. We turn ideas into reality. You are: An experienced UKG Advanced Scheduler (Retail) Solution Consultant with a drive to succeed, a desire to learn, that will develop and grow our T&O UKG business. The Work... The UKG (Legacy Kronos) Advanced Scheduler Consultant for Retail works closely with teammates to ensure the maximum value of our clients' workforce management investment is achieved. Specifically, the primary objective for this role is to understand clients' current state and use expert knowledge and best practices to deliver solutions on time, within budget, and with exceptional quality. The UKG (legacy Kronos) Advanced Scheduler Consultant for Retail, leads large, complex workforce management strategic and implementation engagements and manages these projects to successful completion. Job Responsibilities + Provides advanced-level knowledge of the UKG Dimensions or Workforce Central (Legacy Kronos Workforce Dimensions or Kronos Workforce Central) Advanced Scheduler module, specifically as it relates to clients in the retail industry + Leads all aspects of workforce management configurations, implementations, modifications and upgrades of time and attendance initiatives including gathering and defining requirements, gap analysis, design, development and support + Participates in and contributes to pre-sales and sales strategies + Facilitates complex working sessions for both internal and client teams, including defining strategic objectives and tailors these to meet client-specific needs as necessary + Creates detailed functional and technical design documents, including test plans, test cases, user training documents and implementation documentation + Analyzes complex data or facts and summarizes and presents findings in a compelling way + Provides thought leadership to develop new or improved processes, methodologies, systems, tools and/or services to enhance clients' operating environment based on practical experience, optimal outcomes and best practices + Provides mentorship and knowledge transfer to our consulting base + Attends to administrative expense tracking and time keeping duties required for billing Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's what you need... + Minimum of 2 years of experience with the UKG Dimensions or Workforce Central (Legacy Kronos) Advanced Scheduler module + Minimum of 2 years of experience working in/with the retail industry + Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent (minimum 6 years work experience) Bonus Points If... + Minimum of 5 years of experience presenting to executive-level audiences + Experienced in creating strategic communication pieces for executive-level audiences + Certified in UKG Dimensions or Workforce Central (Legacy Kronos Workforce Dimensions or Kronos Workforce Central) Advanced Scheduler module, with at least 2 years of related experience + Ability to work on complex, fast-paced projects in a collaborative team setting + Able to handle escalated issues, understand client needs and tailor solutions and responses to meet these needs + Ability to analyze complex data or facts, summarize findings, and present results in a compelling way Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $63,800 to $196,000 Cleveland $59,100 to $156,800 Colorado $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maryland $63,800 to $169,300 Massachusetts $63,800 to $180,300 Minnesota $63,800 to $169,300 New York/New Jersey $59,100 to $196,000 Washington $68,000 to $180,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We are... We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesn't mean being ahead of the curve new is pushing forward the curve, riding the edge where the impossible meets the transformational and making it reality where it matters. Help us show the world what s possible as you partner with clients to unlock hidden value and deliver innovative solutions. Empowered with innovative tools, continuous learning and a global community of diverse talent and perspectives, we drive success in a new business architecture that disrupts conventional practices. Our expertise spans 40 industries across 120 countries and impacts millions of lives every day. We turn ideas into reality. You are: An experienced UKG Advanced Scheduler (Retail) Solution Consultant with a drive to succeed, a desire to learn, that will develop and grow our T&O UKG business. The Work... The UKG (Legacy Kronos) Advanced Scheduler Consultant for Retail works closely with teammates to ensure the maximum value of our clients' workforce management investment is achieved. Specifically, the primary objective for this role is to understand clients' current state and use expert knowledge and best practices to deliver solutions on time, within budget, and with exceptional quality. The UKG (legacy Kronos) Advanced Scheduler Consultant for Retail, leads large, complex workforce management strategic and implementation engagements and manages these projects to successful completion. Job Responsibilities * Provides advanced-level knowledge of the UKG Dimensions or Workforce Central (Legacy Kronos Workforce Dimensions or Kronos Workforce Central) Advanced Scheduler module, specifically as it relates to clients in the retail industry * Leads all aspects of workforce management configurations, implementations, modifications and upgrades of time and attendance initiatives including gathering and defining requirements, gap analysis, design, development and support * Participates in and contributes to pre-sales and sales strategies * Facilitates complex working sessions for both internal and client teams, including defining strategic objectives and tailors these to meet client-specific needs as necessary * Creates detailed functional and technical design documents, including test plans, test cases, user training documents and implementation documentation * Analyzes complex data or facts and summarizes and presents findings in a compelling way * Provides thought leadership to develop new or improved processes, methodologies, systems, tools and/or services to enhance clients' operating environment based on practical experience, optimal outcomes and best practices * Provides mentorship and knowledge transfer to our consulting base * Attends to administrative expense tracking and time keeping duties required for billing Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Here's what you need... * Minimum of 2 years of experience with the UKG Dimensions or Workforce Central (Legacy Kronos) Advanced Scheduler module * Minimum of 2 years of experience working in/with the retail industry * Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent (minimum 6 years work experience) Bonus Points If... * Minimum of 5 years of experience presenting to executive-level audiences * Experienced in creating strategic communication pieces for executive-level audiences * Certified in UKG Dimensions or Workforce Central (Legacy Kronos Workforce Dimensions or Kronos Workforce Central) Advanced Scheduler module, with at least 2 years of related experience * Ability to work on complex, fast-paced projects in a collaborative team setting * Able to handle escalated issues, understand client needs and tailor solutions and responses to meet these needs * Ability to analyze complex data or facts, summarize findings, and present results in a compelling way Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $63,800 to $196,000 Cleveland $59,100 to $156,800 Colorado $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maryland $63,800 to $169,300 Massachusetts $63,800 to $180,300 Minnesota $63,800 to $169,300 New York/New Jersey $59,100 to $196,000 Washington $68,000 to $180,300 Locations

Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on December 16, 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you will collaborate with clients to strategize, configure, and implement world-class customer feedback, analytics, and engagement solutions. You'll learn from leading practitioners, leverage best-in-class technology (Medallia, Qualtrics, Sprinklr), and develop the cross-functional and technical skills required to manage complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration * Configure and implement customer experience platforms (Medallia, Qualtrics, Sprinklr) to address unique business needs. * Participate in technical design and build, including integrations, enhancements, and ongoing platform support, such as API-based integrations (Salesforce, ServiceNow, Adobe, Snowflake), SSO/OIDC setup, and data ingestion/export processes. * Troubleshoot and optimize system performance, working closely with client and internal technical teams. Functional Consulting & VOC Strategy * Work with business stakeholders to translate their objectives into VOC (Voice of Customer) solutions, journey maps, and actionable roadmaps. * Contribute to client assessments and development of technical/functional roadmaps to enable structured VOC strategies. * Support delivery of workshops on strategy, analytics, and customer journey visioning. Project Management & Delivery * Manage assigned workstreams, reporting on progress, timelines, and deliverables. * Collaborate with cross-functional teams (analytics, developers) to drive project execution and ensure high-impact outcomes. * Apply Agile project management principles-helping organize governance, facilitate agile ceremonies, and enable collaborative decision-making. Analytics & Insights * Support design and development of dashboards, real-time reporting, and analytics suites, including text/speech analytics and sentiment drivers. * Help clients interpret platform data, convert insights into actions, and measure progress (KPI frameworks, NPS improvement, etc.). * Ensure solutions allow stakeholders to make data-driven decisions. The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. Qualifications Required: * Bachelor's degree in business, technology, or related discipline. * Experience (2+ years) in hands-on configuration of CX platforms (ex: Medallia, Qualtrics) including leading or participating in at least one full end-to-end implementation. * Certifications in Medallia and/or Qualtrics. * 1+ years of basic project management experience (Agile frameworks preferred). * Experience with API integrations, SSO/OAuth setup, and data transformation (ETL) concepts. * Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future * Ability to travel up to 50% on average based on the work you do and the clients and industries/sectors you serve Preferred: * Strong problem-solving and analytical skills; comfortable working with sophisticated data sets and deriving actionable insights. * Excellent communication skills for engaging with both technical and executive stakeholders. * Experience in client-facing consulting or advisory roles. * Exposure to VOC strategy, customer journey mapping, or analytics program delivery. * Familiarity with cloud data solutions or dashboarding platforms. * Exposure to REST APIs, JSON/XML data handling, and webhooks/event-driven integrations. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 315180 Job ID 315180

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on December 16, 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you will collaborate with clients to strategize, configure, and implement world-class customer feedback, analytics, and engagement solutions. You'll learn from leading practitioners, leverage best-in-class technology (Medallia, Qualtrics, Sprinklr), and develop the cross-functional and technical skills required to manage complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration + Configure and implement customer experience platforms (Medallia, Qualtrics, Sprinklr) to address unique business needs. + Participate in technical design and build, including integrations, enhancements, and ongoing platform support, such as API-based integrations (Salesforce, ServiceNow, Adobe, Snowflake), SSO/OIDC setup, and data ingestion/export processes. + Troubleshoot and optimize system performance, working closely with client and internal technical teams. Functional Consulting & VOC Strategy + Work with business stakeholders to translate their objectives into VOC (Voice of Customer) solutions, journey maps, and actionable roadmaps. + Contribute to client assessments and development of technical/functional roadmaps to enable structured VOC strategies. + Support delivery of workshops on strategy, analytics, and customer journey visioning. Project Management & Delivery + Manage assigned workstreams, reporting on progress, timelines, and deliverables. + Collaborate with cross-functional teams (analytics, developers) to drive project execution and ensure high-impact outcomes. + Apply Agile project management principles-helping organize governance, facilitate agile ceremonies, and enable collaborative decision-making. Analytics & Insights + Support design and development of dashboards, real-time reporting, and analytics suites, including text/speech analytics and sentiment drivers. + Help clients interpret platform data, convert insights into actions, and measure progress (KPI frameworks, NPS improvement, etc.). + Ensure solutions allow stakeholders to make data-driven decisions. The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. Qualifications Required: + Bachelor's degree in business, technology, or related discipline. + Experience (2+ years) in hands-on configuration of CX platforms (ex: Medallia, Qualtrics) including leading or participating in at least one full end-to-end implementation. + Certifications in Medallia and/or Qualtrics. + 1+ years of basic project management experience (Agile frameworks preferred). + Experience with API integrations, SSO/OAuth setup, and data transformation (ETL) concepts. + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future + Ability to travel up to 50% on average based on the work you do and the clients and industries/sectors you serve Preferred: + Strong problem-solving and analytical skills; comfortable working with sophisticated data sets and deriving actionable insights. + Excellent communication skills for engaging with both technical and executive stakeholders. + Experience in client-facing consulting or advisory roles. + Exposure to VOC strategy, customer journey mapping, or analytics program delivery. + Familiarity with cloud data solutions or dashboarding platforms. + Exposure to REST APIs, JSON/XML data handling, and webhooks/event-driven integrations. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on December 16, 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you will collaborate with clients to strategize, configure, and implement world-class customer feedback, analytics, and engagement solutions. You'll learn from leading practitioners, leverage best-in-class technology (Medallia, Qualtrics, Sprinklr), and develop the cross-functional and technical skills required to manage complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration * Configure and implement customer experience platforms (Medallia, Qualtrics, Sprinklr) to address unique business needs. * Participate in technical design and build, including integrations, enhancements, and ongoing platform support, such as API-based integrations (Salesforce, ServiceNow, Adobe, Snowflake), SSO/OIDC setup, and data ingestion/export processes. * Troubleshoot and optimize system performance, working closely with client and internal technical teams. Functional Consulting & VOC Strategy * Work with business stakeholders to translate their objectives into VOC (Voice of Customer) solutions, journey maps, and actionable roadmaps. * Contribute to client assessments and development of technical/functional roadmaps to enable structured VOC strategies. * Support delivery of workshops on strategy, analytics, and customer journey visioning. Project Management & Delivery * Manage assigned workstreams, reporting on progress, timelines, and deliverables. * Collaborate with cross-functional teams (analytics, developers) to drive project execution and ensure high-impact outcomes. * Apply Agile project management principles-helping organize governance, facilitate agile ceremonies, and enable collaborative decision-making. Analytics & Insights * Support design and development of dashboards, real-time reporting, and analytics suites, including text/speech analytics and sentiment drivers. * Help clients interpret platform data, convert insights into actions, and measure progress (KPI frameworks, NPS improvement, etc.). * Ensure solutions allow stakeholders to make data-driven decisions. The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. Qualifications Required: * Bachelor's degree in business, technology, or related discipline. * Experience (2+ years) in hands-on configuration of CX platforms (ex: Medallia, Qualtrics) including leading or participating in at least one full end-to-end implementation. * Certifications in Medallia and/or Qualtrics. * 1+ years of basic project management experience (Agile frameworks preferred). * Experience with API integrations, SSO/OAuth setup, and data transformation (ETL) concepts. * Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future * Ability to travel up to 50% on average based on the work you do and the clients and industries/sectors you serve Preferred: * Strong problem-solving and analytical skills; comfortable working with sophisticated data sets and deriving actionable insights. * Excellent communication skills for engaging with both technical and executive stakeholders. * Experience in client-facing consulting or advisory roles. * Exposure to VOC strategy, customer journey mapping, or analytics program delivery. * Familiarity with cloud data solutions or dashboarding platforms. * Exposure to REST APIs, JSON/XML data handling, and webhooks/event-driven integrations. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 315180 Job ID 315180

Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on December 16, 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you will collaborate with clients to strategize, configure, and implement world-class customer feedback, analytics, and engagement solutions. You'll learn from leading practitioners, leverage best-in-class technology (Medallia, Qualtrics, Sprinklr), and develop the cross-functional and technical skills required to manage complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration * Configure and implement customer experience platforms (Medallia, Qualtrics, Sprinklr) to address unique business needs. * Participate in technical design and build, including integrations, enhancements, and ongoing platform support, such as API-based integrations (Salesforce, ServiceNow, Adobe, Snowflake), SSO/OIDC setup, and data ingestion/export processes. * Troubleshoot and optimize system performance, working closely with client and internal technical teams. Functional Consulting & VOC Strategy * Work with business stakeholders to translate their objectives into VOC (Voice of Customer) solutions, journey maps, and actionable roadmaps. * Contribute to client assessments and development of technical/functional roadmaps to enable structured VOC strategies. * Support delivery of workshops on strategy, analytics, and customer journey visioning. Project Management & Delivery * Manage assigned workstreams, reporting on progress, timelines, and deliverables. * Collaborate with cross-functional teams (analytics, developers) to drive project execution and ensure high-impact outcomes. * Apply Agile project management principles-helping organize governance, facilitate agile ceremonies, and enable collaborative decision-making. Analytics & Insights * Support design and development of dashboards, real-time reporting, and analytics suites, including text/speech analytics and sentiment drivers. * Help clients interpret platform data, convert insights into actions, and measure progress (KPI frameworks, NPS improvement, etc.). * Ensure solutions allow stakeholders to make data-driven decisions. The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. Qualifications Required: * Bachelor's degree in business, technology, or related discipline. * Experience (2+ years) in hands-on configuration of CX platforms (ex: Medallia, Qualtrics) including leading or participating in at least one full end-to-end implementation. * Certifications in Medallia and/or Qualtrics. * 1+ years of basic project management experience (Agile frameworks preferred). * Experience with API integrations, SSO/OAuth setup, and data transformation (ETL) concepts. * Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future * Ability to travel up to 50% on average based on the work you do and the clients and industries/sectors you serve Preferred: * Strong problem-solving and analytical skills; comfortable working with sophisticated data sets and deriving actionable insights. * Excellent communication skills for engaging with both technical and executive stakeholders. * Experience in client-facing consulting or advisory roles. * Exposure to VOC strategy, customer journey mapping, or analytics program delivery. * Familiarity with cloud data solutions or dashboarding platforms. * Exposure to REST APIs, JSON/XML data handling, and webhooks/event-driven integrations. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 315180 Job ID 315180