Client Care Support Representative
Remote
The Client Care Support Representative's main responsibility is to provide superior customer service to new and existing Access clients. Primary Functions: • Responsible for client support including service scheduling and service communications.
• Responsible for responding to invoicing inquiries and providing client copies of invoices.
• Provide product support for Filebridge Records.
• Process work orders daily while complying with SOP.
• Answer telephones, forward callers, accept messages per SOP.
• Assist clients with questions regarding order fulfillment, services available and general pricing while providing superior client service.
• Notify Operations of changes that may affect service schedule
• Complete database research on missing client containers, files, or tapes, and maintain client contact per SOP.
• Communicate with Clients as needed for Call Backs.
• Process destruction and permout work orders per SOP.
• Complete client data entry per SOP.
• Complete importing of client data per SOP.
• Process requests for printed bar codes as needed and per SOP.
Secondary Functions:
• Participate in safety and security drills.
• Know and understand defined role in the Company Disaster Recovery Plan.
• Notify direct supervisor of any issues related to your job.
• Follow proper escalation procedures per SOP.
Other Responsibilities:
• Comply with all company policies and procedures.
• Maintain knowledge of our industry and new regulations.
• Other duties as assigned by Supervisor.
Education and Years of Experience:
• High school diploma or equivalent required.
• Six months or more experience in a customer service environment or call center preferred.
Certifications, Licenses, Credentials:
• None
Knowledge, Skills and Abilities:
• Must have strong Windows based computer skills.
• Excellent listening skills.
• Strong negotiation skills.
• Strong oral and written communication skills (must possess grammatically correct English skills).
• Must be flexible and friendly under pressure.
• Must have excellent attention to detail.
• Ability to work collaboratively in a team environment.
• Ability to problem solve.
• Ability to multi-task with a strong attention to detail.
• Ability to deliver outstanding customer service.
• Ability to adapt to a fast-paced environment.
• Ability to demonstrate continuous employment/work history.
• Bilingual (English/French) is a plus
Physical Requirements (lifting etc.):
• Periodic lifting of 20 to 60 lbs.
• Periodic scanning of materials.
• Overhead reaching.
• Bending and stretching.
• Routine pushing and pulling.
This is a remote position open to candidates located in the US only.
Compensation: $18.50/hr + commission opportunities
About Access Corp
Access offers services, technologies and subject matter expertise to help clients be more efficient and more compliant through better management and activation of their critical business information. From the boardroom to the file room, Access is a full-service information lifecycle partner deeply committed to our clients, our communities and our colleagues. Our solutions include Information Governance advisory services, retention policy creation and implementation, records management and storage, scanning and information activation, software for document management and workflow automation, secure shredding and more. We are a proud member of the Inc. 5000 for ten consecutive years. For more information, go to ***************************
Access considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a covered Veteran in accordance with federal law. In addition, Access complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Access also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.
Senior Creative Associate - Florida
Orlando, FL jobs
Access your potential! Work with us to create and deliver shared experiences that inspire people. And have a lot of fun doing it!
We're looking for a Senior Creative Associate in Florida. The right team member can be in the Orlando or South Florida area.
About the Job
As a Senior Creative Associate at Access, you will work within the Creative Team to produce strategic and creative proposals and sales/marketing collateral. This involves working with a variety of suppliers. The Senior Creative Associate position is also responsible for administrative functions to provide day-to-day support to the Creative Team.
What You'll Be Doing
Ensure a concise, accurate and thoughtful approach to the visual representation of our ideas and brand.
Live all company values, with a special emphasis on Imagine First, Embody Excellence and Always Collaborate.
Initial development of building a skill set around event trends.
Act as an extension of the Creative Manager for proposal strategy by sitting on brainstorming sessions for large program opportunities and bid situations.
Build and maintain industry supplier knowledge and relationships for products and services.
Effectively communicate with suppliers, manage vendor bookings/holds, and maintain updated vendor information in our Salesforce database.
Execute proposal budgets.
About Access
Access is a women-owned and women-led destination management company that collaborates with clients to design and execute corporate events and programs. Our expert teams are in coast-to-coast destinations, designing and producing ultimate experiences for our clients.
About You
We know that there's no one in the world like you. And we know that you have a lot to offer the next company you work with. Below is a list of “nice-to-haves”, but don't let those deter you from applying. Access believes that an inclusive team and culture is important. We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.
Nice-to-haves:
1 - 2 years in a DMC, hospitality, events or a related field.
Demonstrated success with creative problem-solving and taking initiative.
Self-motivated, customer-focused, and team-oriented.
Strong organization and time management skills.
Why Access?
CULTURE & EXTRAS
Recently certified as a Great Place To Work - 96% of our employees voted us as a “Great Place to Work”!
50+ years in the industry!
Women-owned and women-led
Fun, creative, and supportive culture
Focus on recognition and employee value - including annual and quarterly awards
Paid day off to serve your local community
Annual all-company retreat to connect, learn, and have fun together
Regional team outings
Monthly companywide meetings to connect, learn, and celebrate wins
COMPENSATION
Highly competitive total compensation, including strong base salary, quarterly bonuses and commission plans
401k with company match (eligible after 1 year - up to 4% of salary matched, vested immediately
Monthly cell phone stipend
WORK LIFE BALANCE
Work from home opportunities and flexibility (including full home office setup)
PTO
Sick days
9 full holidays
5 half days off prior to holidays to unplug early
2 floating holidays off to be used on holidays of your choice
½ day Fridays in July & August (based on achievement of goals)
HEALTH, WELLNESS, AND FAMILY
Extensive menu of health plans to choose from
Paid parental leave
Pet insurance program
Employee Assistance Plan (EAP)
PROFESSIONAL DEVELOPMENT
Mentorship program
“Masterclasses” in industry/department-specific topics
State-of-the-art technology platforms and tools - including training
Annual and monthly meeting content that focuses on professional development
What are you waiting for? Scroll back to the top and apply!
Access is committed to building a diverse and inclusive team. We are a proud Equal Opportunity Employer and prohibit discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the application or interview process. If you need assistance or an accommodation due to a disability, you may contact us at *********************.
Associate Director of Sales - Northeast (Hospitality & Events)
Washington, DC jobs
Access your potential! Work with us to create and deliver shared experiences that inspire people. And have a lot of fun doing it!
Join us in Washington, DC as our Associate Director of Sales, leading the Sales Team while driving your own sales goals. Though the role is remote, success depends on being active in the market by nurturing vendor and venue partnerships and developing new relationships.
About the Job
As an Associate Director of Sales at Access, you will be responsible for the strategic direction and management of a division of the Sales team to ensure that key objectives and revenue goals are met in our Northeast market.
What You'll Be Doing
Achieve sales metrics through thoughtful and strategic leadership
Develop and train on effective sales strategies
Maintain and build strategic partnerships with key customers, including hotel partners
Lead in the hiring, training and development a high-performing sales team
Liaison with all department leaders
Conduct annual and bi-annual reviews of all Sales department team members and give recommendations for promoting and discipline
Educate/motivate team members to hit key company and individual sales performance indicators
Provide accurate and timely sales forecasting on a quarterly/annual basis
Define and refine ongoing sales training for new and tenured team members
Engage with clients when appropriate during pre-sale, development and execution stages in order to increase overall win rate and percentage of repeat business
Uphold the Access Values (Imagine First, Demand Integrity, Embody Excellence, Always Collaborate, Service Obsession)
Work with Managing Director to create synergy among all departments
About Access
Access is a women-owned and women-led destination management company that collaborates with clients to design and execute corporate events and programs. Our expert teams are in coast-to-coast destinations, designing and producing ultimate experiences for our clients.
About You
We know that there's no one in the world like you. And we know that you have a lot to offer the next company you work with. Below is a list of “nice-to-haves”, but don't let those deter you from applying. Access believes that an inclusive team and culture is important. We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.
Nice-to-haves:
6+ years of proven sales success in a DMC or a related industry such as hospitality or events.
Salesforce power-user with a deep understanding of the platform's features, can effectively manage sales pipelines within Salesforce, and can create custom reports to analyze data, share insights and identify trends.
Verifiable knowledge and relationships in the specific, local destination.
Successful negotiation and relationship-building skills.
At least 2 years experience leading high-performing sales teams and achieving revenue targets.
Solution-Oriented Mindset: Proactive and the tendency to take initiative to contribute to the success of self and team.
Customer Service: Obsession with providing excellent customer service and a passion for the hospitality and special events industry.
Interpersonal Skills: Ability to communicate effectively and build positive relationships, both internally and externally.
Flexibility: Ability to thrive in a fast-paced, changing environment while meeting deadlines and exceeding expectations.
Why Access?
CULTURE & EXTRAS
Certified as a Great Place To Work - 2 years in a row!
50+ years in the industry!
Women-owned and women-led
Fun, creative, and supportive culture
Focus on recognition and employee value - including annual and quarterly awards
Paid day off to serve your local community
Annual all-company retreat to connect, learn, and have fun together
Annual qualifier-based incentive trip for top performers (certain departments eligible)
Regional team outings
Monthly companywide meetings to connect, learn, and celebrate wins
COMPENSATION
Highly competitive total compensation, including strong base salary and quarterly bonuses
Very strong performance-based quarterly commission plans
401k with company match (eligible after 1 year - up to 4% of salary matched, vested immediately
Monthly cell phone stipend
WORK LIFE BALANCE
Work from home opportunities and flexibility (including full home office setup)
Flexible schedule opportunities
Generous PTO
Sick days
9 full holidays
5 half days off prior to holidays to unplug early
2 floating holidays off to be used on holidays of your choice
½ day Fridays in July & August (based on achievement of goals)
HEALTH, WELLNESS, AND FAMILY
Extensive menu of health plans to choose from
Paid parental leave
Pet insurance program
Employee Assistance Plan (EAP)
PROFESSIONAL DEVELOPMENT
Mentorship program
“Masterclasses” in industry/department-specific topics
State-of-the-art technology platforms and tools - including training
Annual and monthly meeting content that focuses on professional development
What are you waiting for? Scroll back to the top and apply!
Access is committed to building a diverse and inclusive team. We are a proud Equal Opportunity Employer and prohibit discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the application or interview process. If you need assistance or an accommodation due to a disability, you may contact us at *********************.
The Account Executive role is phone-based and focused on net revenue growth, retention, and relationship development within a defined portfolio of accounts. Account Executives are responsible for renewing contracts, protecting against termination or loss of revenue, and growing their portfolio through upselling and cross selling. This role requires superior communication skills, completing individual goals while working in a team environment, and the ability to multi-task while managing priorities. The role is part client advocate, part sales professional, part support, and part product expert, leading our clients on their records and information management journey from initial transaction through expansion and renewal. AE's must demonstrate a capacity to make connections with all types of people and build rapport easily over the phone. AE's should have a strong desire to be trained and mentored, excited about building a team, have a track record of success, and motivated to build their careers from the ground up.
Primary Functions:
• Create valued business partnerships with clients within assigned account portfolio and convey a firm understanding of customers' business
• Articulate compelling value propositions around Access services and solutions
• Deliver information on programs, promotions and products via phone, email, Teams, etc. to pipeline of potential sales opportunities within assigned accounts
• Create account plans for action to support relationships, retention and revenue goals for assigned accounts
• Develop and maintain a sales pipeline to meet and exceed annual revenue quotas
• Follow Access' sales methodology to maximize revenue and profitability
• Utilize consultative selling techniques, ensuring customers recognize and agree our solutions meet their needs
• Use Salesforce automation tools to manage client interactions, pipeline, and forecast to ensure accurate reporting and dashboards for tracking and management visibility
• Prepare and distribute client communications & engagement including price increase notifications, issue resolution and follow-up
• Negotiate positive contract renewals, including at risk customer defense and client save efforts
• Host scheduled business reviews with assigned clients and proactively engage with client organizations
• Coordinate with Client Care team for service level requests and follow-up to ensure completion
Education and Years of Experience:
• 2-4 years of relevant work experience in customer success, client experience or sales development
• 1 year of Experience using Sales Automation tools such as Salesforce.com
• Bachelor's degree in marketing, business, technology, or relevant field of study or equivalent experience
Knowledge, Skills and Abilities:
• Excellent organizational, time management, and follow-up skills
• Strong problem-solving skills with solution-oriented focus
• Exceptional phone/verbal and written communication skills
• Positive, enthusiastic, and self-motivated with the ability to work on own initiative
• Highest level of integrity and respect for others
• A team player who thrives working in a tight-knit company where their activities directly affect the bottom line
• Strong interpersonal and leadership abilities across departments, such as client care, sales, and operations
• Ability to forge relationships with company leadership, internal resources, sales leaders, and reps
• Ability to identify and build relationships with decision influencers and key decision makers
• Skilled in business communications, client presentations, and influencing without formal authority
• Success in qualifying opportunities involving multiple key decision makers
• Ability to make connections with diverse types of people and build rapport easily over the phone
• Strong problem identification and objection resolution skills
• Proven ability to identify and translate customer needs into solution requirements with powerful value propositions aligned with key customer priorities
This is a remote position open to U.S. candidates only.
Location preference: Central (OH, MI, MN, WI, IL, IN, KS, MO, TX)
Salary: $60k + commission
About Access Corp
Access offers services, technologies and subject matter expertise to help clients be more efficient and more compliant through better management and activation of their critical business information. From the boardroom to the file room, Access is a full-service information lifecycle partner deeply committed to our clients, our communities and our colleagues. Our solutions include Information Governance advisory services, retention policy creation and implementation, records management and storage, scanning and information activation, software for document management and workflow automation, secure shredding and more. We are a proud member of the Inc. 5000 for ten consecutive years. For more information, go to ***************************
#LI-Remote
Access considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a covered Veteran in accordance with federal law. In addition, Access complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Access also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.
Associate Director of Events
Boston, MA jobs
Access Your Potential!
Work with us to create and deliver shared experiences that inspire people-and have a lot of fun doing it!
This role is primarily remote, with travel required for client programs, vendor meetings, and territory/leadership meetings. The ideal candidate will be based in Boston (preferred) or Washington, DC, and will support the broader Northeast territory (Boston, DC, Philadelphia, and New York), as well as Chicago.
The ideal candidate brings strong operational knowledge, proven event management experience, and the ability to lead and develop a regional events team while managing their own $3M+ book of business.
About the Job
The Associate Director of Events (ADOE) ensures operational excellence, team development, and strategic execution of programs. This role provides hands-on support to the Events team, maintains vendor and client relationships, and works with the Associate Managing Director to ensure financial and performance goals are met. This role maintains a personal production revenue target and implements training to coach and develop the Events Team, including direct management of some team members.
What You'll Be Doing:
Operational & Program Oversight
Conduct program overviews with direct reports prior to execution, ensuring operational readiness and adherence to best practices.
Assign programs and ensure optimal resource allocation.
Support financial oversight by owning SOWs, budgets, and final invoicing for their personal production and direct reports.
Work closely with the team on full-service and large-scale programs, stepping in to provide leadership as needed.
Oversee Event Staff assigned to personal production programs or programs assigned to direct reports, ensuring thorough preparation, clear communication, and seamless execution.
Client & Vendor Relations
Cultivate and maintain strong relationships with hotel conference service managers and key venue contacts to enhance collaboration.
Oversee vendor partnerships, ensuring vendor compliance, quality control, and alignment with company standards.
Provide strategic guidance on upselling services and increasing revenue opportunities while maintaining profitability goals.
Support clients by providing operational solutions, vendor management, hotel coordination, and budget optimization.
Cross Departmental Collaboration
Work with the Associate Managing Director, as well as the Sales and Creative Teams, to improve collaboration and efficiency across the territory.
Partner with procurement and finance to ensure vendor vetting, budget compliance, and financial
accountability.
Process & Policy Implementation
Assist in rolling out and reinforcing company policies and procedures, ensuring seamless integration into daily operations.
Identify inefficiencies and implement process improvements that enhance team effectiveness and client satisfaction.
Maintain oversight of Salesforce database management for vendor and program information, ensuring data accuracy.
Team Leadership & Development
Act as a mentor and escalation point for direct reports, providing guidance on complex programs.
Support the training and onboarding of new team members, ensuring alignment with company standards and operational best practices.
Provide feedback and coaching to direct reports to help them improve their consultative approach and execution.
Ensure direct reports are consistently meeting KPIs and key results, identifying areas for improvement and implementing solutions.
Manage a segment of the team, usually at the Associate, Senior Associate and/or Manager level, including performance reviews, training, and any discipline-related activity.
Assist the Associate Managing Director in interviewing and hiring of new team members.
Provide ongoing training and development to encourage strategic thinking and execution.
About Access
Access is a women-owned and women-led destination management company that collaborates with clients to design and execute corporate events and programs. Our expert teams are in coast-to-coast destinations, designing and producing ultimate experiences for our clients.
About You
We know that there's no one in the world like you. And we know that you have a lot to offer the next company you work with. Below is a list of “nice-to-haves”, but don't let those deter you from applying. Access believes that an inclusive team and culture is important. We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.
Nice-to-haves:
6+ years of experience in event management, ideally within hospitality or destination management
Proven leadership experience: hiring, training, mentoring, and scaling teams
Deep knowledge of the Northeast market and strong vendor/hotel connections
Strategic and results-driven, with strong business acumen
Excellent time management, communication, and organizational skills
Passion for creating exceptional event experiences
Why Access?
CULTURE & EXTRAS
Certified as a Great Place To Work - 2 years in a row!
50+ years in the industry!
Women-owned and women-led
Fun, creative, and supportive culture
Focus on recognition and employee value - including annual and quarterly awards
Paid day off to serve your local community
Annual all-company retreat to connect, learn, and have fun together
Annual qualifier-based incentive trip for top performers (certain departments eligible)
Regional team outings
Monthly companywide meetings to connect, learn, and celebrate wins
COMPENSATION
Highly competitive total compensation, including strong base salary and quarterly bonuses
Very strong performance-based quarterly commission plans
401k with company match (eligible after 1 year - up to 4% of salary matched, vested immediately
Monthly cell phone stipend
WORK LIFE BALANCE
Work from home opportunities and flexibility (including full home office setup)
Flexible schedule opportunities
Generous PTO
Sick days
9 full holidays
5 half days off prior to holidays to unplug early
2 floating holidays off to be used on holidays of your choice
½ day Fridays in July & August (based on achievement of goals)
HEALTH, WELLNESS, AND FAMILY
Extensive menu of health plans to choose from
Paid parental leave
Pet insurance program
Employee Assistance Plan (EAP)
PROFESSIONAL DEVELOPMENT
Mentorship program
“Masterclasses” in industry/department-specific topics
State-of-the-art technology platforms and tools - including training
Annual and monthly meeting content that focuses on professional development
What are you waiting for? Scroll back to the top and apply!
Access is committed to building a diverse and inclusive team. We are a proud Equal Opportunity Employer and prohibit discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the application or interview process. If you need assistance or an accommodation due to a disability, you may contact us at *********************.
Enterprise Business Development Executive-US
Remote
Primary Functions: · Develop strategic plans and execute to develop new Enterprise Customers · The Enterprise account program is focused on the development and expansion of Access' Fortune 500 Company portfolio. · Dedicated Enterprise team focused on expanding existing business footprint within assigned named Enterprise account base.
· Enterprise focus on onboarding named new F500 logos as well as significant expansion of under-penetrated F500 current clients.
· Meet assigned invoiced revenue quota attainment in the current fiscal year.
· Maintain a consistent pipeline that enables meeting and exceeding annual assigned quota attainment.
· Enthusiastically represent Access to potential new clients, through regular and customary face-to-face interactions, while acting as industry expert to the customer
· Emphasize product/service features and benefits, quote prices, discuss contracting terms, and prepare sales order forms and/or reports with potential client
· Actively manage in-person sales visit schedule to adequately cover assigned territory in a time-efficient manner
· Effectively utilize leadership and involve the executive team as needed in the sales process
· Through regular and necessary travel within assigned territory, build and foster a network of new accounts and referrals to create new opportunities for revenue growth
· Support and implement all program initiatives for targeted solicitation of client prospects
· Regularly review and record all territory account activity and up-to-date pipeline records in Salesforce
· Follow Access sales policies for pricing, contracting and submission for approval of client buyout (permanent removal / transfer assistance)
· Consistent communication with AVP's and Market Leaders as related to the quoting of new business that may involve multiple Access locations and/or markets
Education and Years of Experience:
· Bachelor's Degree preferred
· Minimum 5 years of direct work experience in an external sales capacity with a focus on larger enterprise accounts
Knowledge, Skills and Abilities Required:
· RIM industry management experience
· Demonstrated ability to convert prospects and close deals while maintaining established sales quotas
· Proven ability to translate the customer need(s) into solution requirements through creating powerful value propositions and negotiation skills
· Highly accountable with a proven track record of meeting and exceeding past company sales quota
· Solid experience in opportunity qualification, pre-visit planning, sales presentations, account development, and time and territory management
· Success in qualifying opportunities involving multiple key decision makers
· Has a high sense of urgency and strong problem identification and objection resolution skills
· Exceptional verbal and written communication skills
· High level of integrity and work ethic
· Ability to influence and negotiate through proven sales skills and needs identification by aligning unique insights to key customer priorities
· Self-motivated, have a high figure it out factor, high energy and an engaging level of enthusiasm
· Sales process champion and have previous experience with customer relationship management software
· Working knowledge of MS Office Products
This is a remote opportunity open to candidates located in US only, West Coast preferred.
Compensation: $115,000 + commission opportunities
About Access Corp
Access offers services, technologies and subject matter expertise to help clients be more efficient and more compliant through better management and activation of their critical business information. From the board room to the file room, Access is a full service information lifecycle partner deeply committed to our clients, our communities and our colleagues. Our solutions include Information Governance advisory services, retention policy creation and implementation, records management and storage, scanning and information activation, software for document management and workflow automation, secure shredding and more. We are a proud member of the Inc. 5000 for ten consecutive years. For more information, go to ***************************
Access considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a covered Veteran in accordance with federal law. In addition, Access complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Access also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.
Sales Manager - Palm Springs (Hospitality & Events)
Palm Springs, CA jobs
Access Your Potential!
Work with us to create and deliver shared experiences that inspire people - and have a lot of fun doing it!
We're looking for a Sales Manager to join our team in the Palm Springs area. This is a remote role, but you must live locally and be able to travel to meet clients and attend events.
About the Job
As a Sales Manager at Access, you will be responsible for leading the sales efforts specifically with program qualification and development. You'll manage hotel partnerships and seek new opportunities to increase hotel market share. You'll build on internal partnerships and start to develop self-generated opportunities.
What You'll Be Doing
Lead generation and relationship development with key target hotels.
Conduct presentations and lead site inspections for hotel partnerships and other business opportunities.
Ensure that KPI's and Key Results are measured and met.
Work directly with the creative and events department to ensure excellence at every level of the client experience.
Work in-line with the operational procedures of the organization toward its revenue and gross profit goals.
Diligently support the organization by referring clients to the Access brand.
About Access
Access is a women-owned and women-led destination management company that collaborates with clients to design and execute corporate events and programs. Our expert teams are in coast-to-coast destinations, designing and producing ultimate experiences for our clients.
About You
We know that there's no one in the world like you. And we know that you have a lot to offer the next company you work with. Below is a list of “nice-to-haves”, but don't let those deter you from applying. Access believes that an inclusive team and culture is important. We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.
Nice-to-haves:
2 - 5 years sales success in a consultative environment, preferably in the hospitality or events industry.
Self-motivated, customer-focused, and team-oriented.
Strong organization and time management skills.
Passion for the hospitality and special events industry.
Salesforce CRM experience.
Why Access?
CULTURE & EXTRAS
Recently certified as a Great Place to Work - 96% of our employees voted us as a “Great Place to Work”!
50+ years in the industry!
Women-owned and women-led
Fun, creative, and supportive culture
Focus on recognition and employee value - including annual and quarterly awards
Paid day off to serve your local community
Annual all-company retreat to connect, learn, and have fun together
Annual qualifier-based incentive trip for top performers (certain departments eligible)
Regional team outings
Monthly companywide meetings to connect, learn, and celebrate wins
COMPENSATION
Highly competitive total compensation, including strong base salary and quarterly bonuses
Very strong performance-based quarterly commission plans
401k with company match (eligible after 1 year - up to 4% of salary matched, vested immediately
Monthly cell phone stipend
WORK LIFE BALANCE
Work from home opportunities and flexibility (including full home office setup)
Flexible schedule opportunities
Generous PTO
Sick days
9 full holidays
5 half days off prior to holidays to unplug early
2 floating holidays off to be used on holidays of your choice
½ day Fridays in July & August (based on achievement of goals)
HEALTH, WELLNESS, AND FAMILY
Extensive menu of health plans to choose from
Paid parental leave
Pet insurance program
Employee Assistance Plan (EAP)
PROFESSIONAL DEVELOPMENT
Mentorship program
“Masterclasses” in industry/department-specific topics
State-of-the-art technology platforms and tools - including training
Annual and monthly meeting content that focuses on professional development
What are you waiting for? Scroll back to the top and apply!
Access is committed to building a diverse and inclusive team. We are a proud Equal Opportunity Employer and prohibit discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the application or interview process. If you need assistance or an accommodation due to a disability, you may contact us at *********************.
Business Development Director, Access Unify-US
Remote
Access is expanding our Unify Solutions Team!
Armed with our world-class Unify solution portfolio, your role is to unlock the potential of enterprise customers by demonstrating clear business value in accelerating their digital transformation and success. You possess a solid understanding of your customers' businesses and industries and the challenges clients' face, your ability to develop and close opportunities that deliver solutions to enable the client's desired outcome is key. The Business Development Director, Access Unify is responsible for the outside sales of new business through the achievement of opportunity-based sales quotas.
Our value proposition hinges on key drivers that matter: information security, productivity, records management, document compliance, risk mitigation and technology-based managed services. We consult with, sell to, and support multiple departments and teams within our client base, which includes companies of all sizes in all industries. Are you ready to join us on our amazing journey as we change the way the world's most successful companies do business?
Primary Functions
Develop, Maintain & Execute a clear plan to acquire new clients in your assigned market
Partner with internal resources to drive value and subject matter leadership
Ability to generate a pipeline that leads to closed revenue and quota attainment
Build credibility and earn the trust of the client to solve for business outcomes
Bring value to every meeting
Experienced in multi-tiered business development
Own the sales lifecycle from prospecting to implementation
Represent Access with honesty and passion
Understand how to sell on value and ROI, designing solutions that matter to the client
Understand TCO & Financial models
Actively manage virtual and in-person sales meetings
Effectively utilize sales leadership and the executive team as needed in the sales process
Regular travel to client sites
Utilize Salesforce as the system of record for all account activity and up-to-date pipeline
Follow Access sales policies for pricing, contracting and submission for approval
Qualifications
10+ years of experience in solution sales, enterprise experience preferred
Minimum 8 years of customer-facing sales experience
Consistent documented achievement of quota attainment year-over-year
Experience building ROI/TCO models and solving for business outcomes
Bachelor's Degree preferred
Knowledge, Skills, and Abilities
Demonstrated ability to convert prospects and close deals to exceed sales quotas
Proven ability to translate the customer need(s) into solution requirements through creating powerful value propositions and negotiation skills
Highly accountable with a proven track record of meeting and exceeding past company sales quota
Ability to generate and deliver a regular forecast with accuracy
Understand managed services and underlying technologies
Ability to navigate opportunities up organizational levels
Solid experience in opportunity qualification, pre-visit planning, sales presentations, account development, and time and territory management
Success in qualifying opportunities involving multiple key decision makers
High sense of urgency and strong problem identification and objection resolution skills
Exceptional verbal and written communication skills
High level of integrity and work ethic
Ability to influence and negotiate through proven sales skills and needs identification by aligning unique insights to key customer priorities
Self-motivated with a high “figure it out” factor, high energy and an engaging level of enthusiasm
Sales Process Champion: Experience using MEDDPIC or Challenger
CRM: Salesforce
Proficiency with MS Office Products
Compensation: $125k to $135k + commission opportunities
This is a remote opportunity open to candidates located in the US only.
About Access Corp
Access offers services, technologies and subject matter expertise to help clients be more efficient and more compliant through better management and activation of their critical business information. From the boardroom to the file room, Access is a full-service information lifecycle partner deeply committed to our clients, our communities and our colleagues. Our solutions include Information Governance advisory services, retention policy creation and implementation, records management and storage, scanning and information activation, software for document management and workflow automation, secure shredding and more. We are a proud member of the Inc. 5000 for ten consecutive years. For more information, go to ***************************
Access considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a covered Veteran in accordance with federal law. In addition, Access complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Access also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.
Associate Director of Sales - California Markets (Hospitality & Events)
Orange, CA jobs
Access your potential! Work with us to create and deliver shared experiences that inspire people. And have a lot of fun doing it!
We're looking for an Associate Director of Sales for our West Territory! The successful candidate will live in Orange County, Los Angeles or the Napa Area.
About the Job
As an Associate Director of Sales at Access, you will be responsible for the strategic direction and management of a division of the Sales team to ensure that key objectives and revenue goals are met in the assigned areas of California (OC, LA, Wine Country).
What You'll Be Doing
Achieve sales metrics through thoughtful and strategic leadership
Develop and train on effective sales strategies
Maintain and build strategic partnerships with key customers, including hotel partners
Lead in the hiring, training and development a high-performing sales team
Liaison with all department leaders
Conduct annual and bi-annual reviews of all Sales department team members and give recommendations for promoting and discipline
Educate/motivate team members to hit key company and individual sales performance indicators
Provide accurate and timely sales forecasting on a quarterly/annual basis
Define and refine ongoing sales training for new and tenured team members
Engage with clients when appropriate during pre-sale, development and execution stages in order to increase overall win rate and percentage of repeat business
Uphold the Access Values (Imagine First, Demand Integrity, Embody Excellence, Always Collaborate, Service Obsession)
Work with Managing Director to create synergy among all departments
About Access
Access is a women-owned and women-led destination management company that collaborates with clients to design and execute corporate events and programs. Our expert teams are in coast-to-coast destinations, designing and producing ultimate experiences for our clients.
About You
We know that there's no one in the world like you. And we know that you have a lot to offer the next company you work with. Below is a list of “nice-to-haves”, but don't let those deter you from applying. Access believes that an inclusive team and culture is important. We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.
Nice-to-haves:
6+ years of proven sales success in a DMC or a related industry such as hospitality or events.
Salesforce power-user with a deep understanding of the platform's features, can effectively manage sales pipelines within Salesforce, and can create custom reports to analyze data, share insights and identify trends.
Verifiable knowledge and relationships in the specific, local destination.
Successful negotiation and relationship-building skills.
At least 2 years experience leading high-performing sales teams and achieving revenue targets.
Solution-Oriented Mindset: Proactive and the tendency to take initiative to contribute to the success of self and team.
Customer Service: Obsession with providing excellent customer service and a passion for the hospitality and special events industry.
Interpersonal Skills: Ability to communicate effectively and build positive relationships, both internally and externally.
Flexibility: Ability to thrive in a fast-paced, changing environment while meeting deadlines and exceeding expectations.
Why Access?
CULTURE & EXTRAS
Certified as a Great Place To Work - 2 years in a row!
50+ years in the industry!
Women-owned and women-led
Fun, creative, and supportive culture
Focus on recognition and employee value - including annual and quarterly awards
Paid day off to serve your local community
Annual all-company retreat to connect, learn, and have fun together
Annual qualifier-based incentive trip for top performers (certain departments eligible)
Regional team outings
Monthly companywide meetings to connect, learn, and celebrate wins
COMPENSATION
Highly competitive total compensation, including strong base salary and quarterly bonuses
Very strong performance-based quarterly commission plans
401k with company match (eligible after 1 year - up to 4% of salary matched, vested immediately
Monthly cell phone stipend
WORK LIFE BALANCE
Work from home opportunities and flexibility (including full home office setup)
Flexible schedule opportunities
Generous PTO
Sick days
9 full holidays
5 half days off prior to holidays to unplug early
2 floating holidays off to be used on holidays of your choice
½ day Fridays in July & August (based on achievement of goals)
HEALTH, WELLNESS, AND FAMILY
Extensive menu of health plans to choose from
Paid parental leave
Pet insurance program
Employee Assistance Plan (EAP)
PROFESSIONAL DEVELOPMENT
Mentorship program
“Masterclasses” in industry/department-specific topics
State-of-the-art technology platforms and tools - including training
Annual and monthly meeting content that focuses on professional development
What are you waiting for? Scroll back to the top and apply!
Access is committed to building a diverse and inclusive team. We are a proud Equal Opportunity Employer and prohibit discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the application or interview process. If you need assistance or an accommodation due to a disability, you may contact us at *********************.
Sales Manager - Seattle (Hospitality & Events)
Seattle, WA jobs
Access Your Potential!
Work with us to create and deliver shared experiences that inspire people - and have a lot of fun doing it!
We're looking for a Sales Manager to join our team in the Seattle area. This is a remote role, but you must live locally and be able to travel to meet clients and attend events (primarily in the Seattle market).
About the Job
As a Sales Manager at Access, you will be responsible for leading the sales efforts specifically with program qualification and development. You'll manage hotel partnerships and seek new opportunities to increase hotel market share. You'll build on internal partnerships and start to develop self-generated opportunities.
What You'll Be Doing
Lead generation and relationship development with key target hotels.
Conduct presentations and lead site inspections for hotel partnerships and other business opportunities.
Ensure that KPI's and Key Results are measured and met.
Work directly with the creative and events department to ensure excellence at every level of the client experience.
Work in-line with the operational procedures of the organization toward its revenue and gross profit goals.
Diligently support the organization by referring clients to the Access brand.
About Access
Access is a women-owned and women-led destination management company that collaborates with clients to design and execute corporate events and programs. Our expert teams are in coast-to-coast destinations, designing and producing ultimate experiences for our clients.
About You
We know that there's no one in the world like you. And we know that you have a lot to offer the next company you work with. Below is a list of “nice-to-haves”, but don't let those deter you from applying. Access believes that an inclusive team and culture is important. We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.
Nice-to-haves:
2 - 5 years sales success in a consultative environment, preferably in the hospitality or events industry.
Self-motivated, customer-focused, and team-oriented.
Strong organization and time management skills.
Passion for the hospitality and special events industry.
Salesforce CRM experience.
Why Access?
CULTURE & EXTRAS
Recently certified as a Great Place to Work - 96% of our employees voted us as a “Great Place to Work”!
50+ years in the industry!
Women-owned and women-led
Fun, creative, and supportive culture
Focus on recognition and employee value - including annual and quarterly awards
Paid day off to serve your local community
Annual all-company retreat to connect, learn, and have fun together
Annual qualifier-based incentive trip for top performers (certain departments eligible)
Regional team outings
Monthly companywide meetings to connect, learn, and celebrate wins
COMPENSATION
Highly competitive total compensation, including strong base salary and quarterly bonuses
Very strong performance-based quarterly commission plans
401k with company match (eligible after 1 year - up to 4% of salary matched, vested immediately
Monthly cell phone stipend
WORK LIFE BALANCE
Work from home opportunities and flexibility (including full home office setup)
Flexible schedule opportunities
Generous PTO
Sick days
9 full holidays
5 half days off prior to holidays to unplug early
2 floating holidays off to be used on holidays of your choice
½ day Fridays in July & August (based on achievement of goals)
HEALTH, WELLNESS, AND FAMILY
Extensive menu of health plans to choose from
Paid parental leave
Pet insurance program
Employee Assistance Plan (EAP)
PROFESSIONAL DEVELOPMENT
Mentorship program
“Masterclasses” in industry/department-specific topics
State-of-the-art technology platforms and tools - including training
Annual and monthly meeting content that focuses on professional development
What are you waiting for? Scroll back to the top and apply!
Access is committed to building a diverse and inclusive team. We are a proud Equal Opportunity Employer and prohibit discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the application or interview process. If you need assistance or an accommodation due to a disability, you may contact us at *********************.
Sales Manager - Indianapolis (Hospitality & Events)
Indianapolis, IN jobs
Access Your Potential. Create Moments That Matter.
At Access, we design and deliver unforgettable shared experiences-infusing creativity, energy, and fun into every moment.
We're looking for a Sales Manager to join our team. The ideal candidate is based in Indianapolis and thrives on building relationships in the hospitality and events community. While the role is remote, success depends on being active in the market-networking, attending industry events, and connecting daily with clients and partners.
If you're a relationship builder, hospitality enthusiast, and natural connector who thrives on performance, this could be your next big move.
About the Job
As a Sales Manager at Access, you'll drive revenue by qualifying, developing, and closing business opportunities-primarily through hotel partnerships and proactive market outreach. This high-impact, client-facing role requires both strategy and hustle: you'll grow our presence in Indianapolis while collaborating with internal teams to deliver exceptional events.
What You'll Be Doing
Act as the local market lead-building and nurturing relationships with hotels, venues, and vendors.
Generate and qualify new business opportunities through both inbound referrals and proactive outreach.
Conduct site inspections, sales presentations, and capability briefings for hotel and client partners.
Collaborate with creative and event production teams to develop strategic, on-brand proposals.
Own and manage KPIs including sales conversion, market share growth, and referral performance.
Serve as a trusted partner to national sales and local event delivery teams to ensure exceptional client experiences.
Advocate for the Access brand and actively grow our presence in Indianapolis.
What Success Looks Like
You're recognized as a go-to expert in the Indianapolis hospitality and events community.
You consistently meet or exceed sales and conversion targets.
You've built strong referral relationships with hotels and partners.
You represent Access with professionalism, creativity, and follow-through at every touchpoint.
About You
Based in or near Indianapolis, with existing relationships or strong knowledge of the local hospitality and events community.
A self-starter with 2-5 years of sales experience in a consultative environment-ideally in hospitality, events, or destination management.
Digitally savvy and organized, with CRM experience (Salesforce preferred).
Confident working independently in a remote environment while collaborating across markets and hitting sales goals.
Passionate about the guest experience and confident presenting creative ideas to clients and partners.
Why Access?
We're a women-owned, award-winning destination management company with teams in cities coast to coast. For 50+ years, we've been producing high-impact events and experiences for global brands-and we're just getting started.
Perks & Culture
Certified as a Great Place to Work - 2 years in a row
Women-owned and women-led
Paid day off to serve your local community
Annual & quarterly awards program
Team & Connection
Annual all-company retreat to connect, learn, and have fun together
Regional team outings
Monthly companywide meetings to celebrate wins
Flexibility & Balance
Work-from-home opportunities with full home office setup
Generous PTO, sick days, 9 holidays + 2 floating holidays
5 half-days off before holidays to unplug early
½-day Fridays in July & August (based on achievement of goals)
Compensation
Highly competitive total compensation, including strong base salary and quarterly bonuses
Robust performance-based quarterly commission plan
401(k) with company match (eligible after 1 year, up to 4% of salary, vested immediately)
Monthly cell phone stipend
Health, Wellness, and Family
Extensive menu of health plans to choose from
Paid parental leave
Pet insurance program
Employee Assistance Plan (EAP)
Professional Development
Mentorship program
“Masterclasses” in industry/department-specific topics
State-of-the-art technology platforms and tools - including training
Annual and monthly meeting content that focuses on professional development
Ready to grow a market? Build lasting partnerships? Lead with creativity and autonomy? Let's make something unforgettable-together. Access your potential.
Our Commitment
Access is committed to building a diverse and inclusive team. We are a proud Equal Opportunity Employer and prohibit discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the application or interview process. If you need assistance or an accommodation due to a disability, you may contact us at *********************.