What does an account administrator do?
An account administrator receives and verifies goods and services billing and requisitions in an organization. Account administrators review and reconcile accounts, maintain up-to-date receipts and invoice records, and process payments to the company's external partners. Often, they need to contact vendors and clients to be able to perform their tasks. They should be equipped with skills in payroll administration, management, and business expertise. There are also tools that they need to be proficient with, such as accounting software and quality management tools.
Account administrator responsibilities
Here are examples of responsibilities from real account administrator resumes:
- Manage all post-award management activities such as award processing, fund monitoring financial reporting and payroll reconciliation.
- Post ACH bank deposits via company web portal and/or email remittances provide by the customers.
- Assist conversion of the accounting system to an ERP system
- Perform the task of verifying and sending the daily ACH origination files for bank customers.
- Perform financial account management using QuickBooks.
- Prepare monthly payroll and statutory tax deduction returns to the regulatory authorities.
- Utilize computer software including QuickBooks to maintain account activity and ensure accuracy; reconcile inaccuracies between invoices and accounts receivable payments.
- Develop user documentation, including SAAS reference manuals and training material.
Account administrator skills and personality traits
We calculated that 25% of Account Administrators are proficient in Customer Service, Data Entry, and Financial Statements. They’re also known for soft skills such as Listening skills, Negotiating skills, and Speaking skills.
We break down the percentage of Account Administrators that have these skills listed on their resume here:
- Customer Service, 25%
Provided timely and accurate customer service Processed documentation for the opening and closing accounts in compliance with regulatory and in-house requirements.
- Data Entry, 10%
Performed daily responsibilities including data entry, updating state authority sites, and generating NY State reports
- Financial Statements, 6%
Gathered and reviewed certificates, legal opinions, financial statements and other complex documentation, ensuring proper compliance of each bondholder.
- Customer Inquiries, 5%
Managed relationships with major accounts; investigated and addressed customer inquiries and problems.
- Computer System, 5%
Provided computer systems support to Branch personnel and Operations Manager During numerous computer conversions.
- Payroll, 5%
Prepared monthly payroll and statutory tax deduction returns to the regulatory authorities.
"customer service," "data entry," and "financial statements" are among the most common skills that account administrators use at work. You can find even more account administrator responsibilities below, including:
Communication skills. Another crucial skill for an account administrator to carry out their responsibilities is "communication skills." A big part of what account administrators relies on this skill, since "accountants and auditors must be able to listen to and discuss facts and concerns from clients, managers, and other stakeholders." How this skill relates to account administrator duties can be seen in an example from an account administrator resume snippet: "coordinate the creation of accounts through communication with hiring managers, hr, corporate it, and help desk technicians. "
Detail oriented. Another skill commonly found on account administrator job descriptions is "detail oriented." It can come up quite often in account administrator duties, since "accountants and auditors must pay attention to detail when compiling and examining documents." Here's an example from a resume of how this skill fits into day-to-day account administrator responsibilities: "reduced data entry errors and prevented transmission of inaccurate information to external contacts by implementing quality control and attention to detail. "
The three companies that hire the most account administrators are:
- DLA Piper25 account administrators jobs
- Brown & Brown23 account administrators jobs
- Suburban Propane18 account administrators jobs
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Compare different account administrators
Account administrator vs. Junior accountant
Junior accountants maintain the financial records of companies through the analysis of their general ledger accounts and balance sheets. The accountant's post journal entries, maintain accounts receivable and payable, and update financial statements. They pay payroll every month, reconcile ledgers, and submit payroll taxes. The skills necessary for this job include analytical skills, problem-solving, information confidentiality, and proficiency in accounting software and technology. They are also expected to be detail-oriented.
There are some key differences in the responsibilities of each position. For example, account administrator responsibilities require skills like "customer service," "financial statements," "customer inquiries," and "computer system." Meanwhile a typical junior accountant has skills in areas such as "general ledger accounts," "account reconciliations," "payroll taxes," and "accruals." This difference in skills reveals the differences in what each career does.
Junior accountants really shine in the construction industry with an average salary of $56,091. Comparatively, account administrators tend to make the most money in the technology industry with an average salary of $48,732.The education levels that junior accountants earn slightly differ from account administrators. In particular, junior accountants are 1.4% more likely to graduate with a Master's Degree than an account administrator. Additionally, they're 0.2% less likely to earn a Doctoral Degree.Account administrator vs. Account officer
Customer service administrators supervise people in performing customer service and relations. They manage customer inquiries and oversee customer service representative needs and requirements. In carrying out their job, they function as the middlemen between customers and the company. Their job requires strong communication and clerical skills. They are expected to have a mindset focused on customers while being polite, helpful, and patient. Among their other responsibilities include sales promotion, answering phone calls, handling complaints and inquiries, and adherence to team goals and budget.
In addition to the difference in salary, there are some other key differences worth noting. For example, account administrator responsibilities are more likely to require skills like "customer service," "data entry," "financial statements," and "customer inquiries." Meanwhile, an account officer has duties that require skills in areas such as "kyc," "external auditors," "general ledger accounts," and "loan applications." These differences highlight just how different the day-to-day in each role looks.
Account officers may earn a higher salary than account administrators, but account officers earn the most pay in the energy industry with an average salary of $56,873. On the other hand, account administrators receive higher pay in the technology industry, where they earn an average salary of $48,732.In general, account officers achieve higher levels of education than account administrators. They're 8.0% more likely to obtain a Master's Degree while being 0.2% more likely to earn a Doctoral Degree.Account administrator vs. Customer service administrator
A national account coordinator is primarily in charge of building positive relationships with new and existing clients, ensuring client satisfaction and profit growth. They support a company's sales team by conveying the needs of clients, developing sales strategies through research and analyses, and recommending solutions against problem areas. Moreover, a national account coordinator directly communicates with clients through calls and correspondence, assisting them by answering inquiries, arranging appointments, and addressing issues and concerns, resolving them promptly and efficiently.
The required skills of the two careers differ considerably. For example, account administrators are more likely to have skills like "customer service," "financial statements," "general ledger," and "journal entries." But a customer service administrator is more likely to have skills like "strong customer service," "post sales," "customer complaints," and "customer orders."
Customer service administrators earn the highest salary when working in the technology industry, where they receive an average salary of $37,503. Comparatively, account administrators have the highest earning potential in the technology industry, with an average salary of $48,732.When it comes to education, customer service administrators tend to earn similar degree levels compared to account administrators. In fact, they're 2.5% less likely to earn a Master's Degree, and 0.1% less likely to graduate with a Doctoral Degree.Account administrator vs. National account coordinator
Types of account administrator
Updated January 8, 2025
