An account administrator receives and verifies goods and services billing and requisitions in an organization. Account administrators review and reconcile accounts, maintain up-to-date receipts and invoice records, and process payments to the company's external partners. Often, they need to contact vendors and clients to be able to perform their tasks. They should be equipped with skills in payroll administration, management, and business expertise. There are also tools that they need to be proficient with, such as accounting software and quality management tools.

Account Administrator Responsibilities

Here are examples of responsibilities from real account administrator resumes representing typical tasks they are likely to perform in their roles.

  • Manage all post-award management activities such as award processing, fund monitoring financial reporting and payroll reconciliation.
  • Post ACH bank deposits via company web portal and/or email remittances provide by the customers.
  • Assist conversion of the accounting system to an ERP system
  • Perform the task of verifying and sending the daily ACH origination files for bank customers.
  • Perform financial account management using QuickBooks.
  • Prepare monthly payroll and statutory tax deduction returns to the regulatory authorities.
  • Utilize computer software including QuickBooks to maintain account activity and ensure accuracy; reconcile inaccuracies between invoices and accounts receivable payments.
  • Develop user documentation, including SAAS reference manuals and training material.

Account Administrator Skills and Personality Traits

We calculated that 25% of Account Administrators are proficient in Customer Service, Data Entry, and Financial Statements. They’re also known for soft skills such as Listening skills, Negotiating skills, and Speaking skills.

We break down the percentage of Account Administrators that have these skills listed on their resume here:

  • Customer Service, 25%

    Provided timely and accurate customer service Processed documentation for the opening and closing accounts in compliance with regulatory and in-house requirements.

  • Data Entry, 10%

    Performed daily responsibilities including data entry, updating state authority sites, and generating NY State reports

  • Financial Statements, 6%

    Gathered and reviewed certificates, legal opinions, financial statements and other complex documentation, ensuring proper compliance of each bondholder.

  • Customer Inquiries, 5%

    Managed relationships with major accounts; investigated and addressed customer inquiries and problems.

  • Computer System, 5%

    Provided computer systems support to Branch personnel and Operations Manager During numerous computer conversions.

  • Payroll, 5%

    Prepared monthly payroll and statutory tax deduction returns to the regulatory authorities.

"customer service," "data entry," and "financial statements" aren't the only skills we found account administrators list on their resumes. In fact, there's a whole list of account administrator responsibilities that we found, including:

  • A thorough review of lots of resumes revealed to us that "analytical skills" is important to completing account administrator responsibilities. This resume example shows just one way account administrators use this skill: "accountants and auditors must be able to identify issues in documentation and suggest solutions" Here's an example of how this skill is used from a resume that represents typical account administrator tasks: "researched, verified, and compiled company data to assist company with arbitration claims. "
  • As part of the account administrator description, you might find that one of the skills that might be helpful to the job is "communication skills." A account administrator resume included this snippet: "accountants and auditors must be able to listen carefully to facts and concerns from clients, managers, and others" This skill could be useful in this scenario: "coordinate the creation of accounts through communication with hiring managers, hr, corporate it, and help desk technicians. "
  • Another skill commonly found on account administrator resumes is "detail oriented." This description of the skill was found on several account administrator resumes: "accountants and auditors must pay attention to detail when compiling and examining documentation." Here's an example from a resume of how this skill could fit into the day-to-day account administrator responsibilities: "reduced data entry errors and prevented transmission of inaccurate information to external contacts by implementing quality control and attention to detail. "
  • See the full list of account administrator skills.

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    What Junior Accountants Do

    Junior accountants maintain the financial records of companies through the analysis of their general ledger accounts and balance sheets. The accountant's post journal entries, maintain accounts receivable and payable, and update financial statements. They pay payroll every month, reconcile ledgers, and submit payroll taxes. The skills necessary for this job include analytical skills, problem-solving, information confidentiality, and proficiency in accounting software and technology. They are also expected to be detail-oriented.

    In this section, we take a look at the annual salaries of other professions. Take junior accountant for example. On average, the junior accountants annual salary is $10,295 higher than what account administrators make on average every year.

    While their salaries may differ, one common ground between account administrators and junior accountants are a few of the skills required in each craft. In both careers, employees bring forth skills like data entry, powerpoint, and customer accounts.

    There are some key differences in responsibilities as well. For example, an account administrator responsibilities require skills like "customer service," "financial statements," "customer inquiries," and "computer system." Meanwhile a typical junior accountant has skills in areas such as "general ledger accounts," "account reconciliations," "payroll taxes," and "accruals." This difference in skills reveals how truly different these two careers really are.

    Junior accountants really shine in the construction industry with an average salary of $56,091. Whereas account administrators tend to make the most money in the technology industry with an average salary of $48,732.

    The education levels that junior accountants earn is a bit different than that of account administrators. In particular, junior accountants are 1.4% more likely to graduate with a Master's Degree than an account administrator. Additionally, they're 0.2% less likely to earn a Doctoral Degree.

    What Are The Duties Of an Account Officer?

    Customer service administrators supervise people in performing customer service and relations. They manage customer inquiries and oversee customer service representative needs and requirements. In carrying out their job, they function as the middlemen between customers and the company. Their job requires strong communication and clerical skills. They are expected to have a mindset focused on customers while being polite, helpful, and patient. Among their other responsibilities include sales promotion, answering phone calls, handling complaints and inquiries, and adherence to team goals and budget.

    The next role we're going to look at is the account officer profession. Typically, this position earns a higher pay. In fact, they earn a $14,872 higher salary than account administrators per year.

    A similarity between the two careers of account administrators and account officers are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "payroll," "customer accounts," and "journal entries. "

    In addition to the difference in salary, there are some other key differences that are worth noting. For example, account administrator responsibilities are more likely to require skills like "customer service," "data entry," "financial statements," and "customer inquiries." Meanwhile, a account officer might be skilled in areas such as "kyc," "external auditors," "general ledger accounts," and "loan applications." These differences highlight just how different the day-to-day in each role looks.

    Account officers may earn a higher salary than account administrators, but account officers earn the most pay in the energy industry with an average salary of $56,873. On the other side of things, account administrators receive higher paychecks in the technology industry where they earn an average of $48,732.

    In general, account officers study at higher levels of education than account administrators. They're 8.0% more likely to obtain a Master's Degree while being 0.2% more likely to earn a Doctoral Degree.

    How a Customer Service Administrator Compares

    A national account coordinator is primarily in charge of building positive relationships with new and existing clients, ensuring client satisfaction and profit growth. They support a company's sales team by conveying the needs of clients, developing sales strategies through research and analyses, and recommending solutions against problem areas. Moreover, a national account coordinator directly communicates with clients through calls and correspondence, assisting them by answering inquiries, arranging appointments, and addressing issues and concerns, resolving them promptly and efficiently.

    The customer service administrator profession generally makes a lower amount of money when compared to the average salary of account administrators. The difference in salaries is customer service administrators making $4,325 lower than account administrators.

    By looking over several account administrators and customer service administrators resumes, we found that both roles utilize similar skills, such as "data entry," "customer inquiries," and "computer system." But beyond that the careers look very different.

    As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from account administrators resumes, they are more likely to have skills like "customer service," "financial statements," "general ledger," and "journal entries." But a customer service administrator might have skills like "strong customer service," "post sales," "customer complaints," and "customer orders."

    Additionally, customer service administrators earn a higher salary in the technology industry compared to other industries. In this industry, they receive an average salary of $37,503. Additionally, account administrators earn an average salary of $48,732 in the technology industry.

    When it comes to education, customer service administrators tend to earn similar education levels than account administrators. In fact, they're 2.5% less likely to earn a Master's Degree, and 0.1% less likely to graduate with a Doctoral Degree.

    Description Of a National Account Coordinator

    Now, we'll look at national account coordinators, who generally average a lower pay when compared to account administrators annual salary. In fact, the difference is about $59 per year.

    According to resumes from both account administrators and national account coordinators, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer inquiries," "powerpoint," and "customer accounts. "

    While some skills are shared by these professions, there are some differences to note. "customer service," "data entry," "financial statements," and "computer system" are skills that have shown up on account administrators resumes. Additionally, national account coordinator uses skills like national accounts, logistics, account management, and data collection on their resumes.

    National account coordinators reach similar levels of education when compared to account administrators. The difference is that they're 2.8% more likely to earn a Master's Degree more, and 1.1% more likely to graduate with a Doctoral Degree.