Account analyst job description

At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

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World Fuel Services, is an equal
opportunity/affirmative
action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

World Fuel Services Corporation is a Fortune 250 Company. We provide energy, logistics, and technology solutions to aviation, marine, and land customers and suppliers around the world. Our global team of local professionals delivers innovative products and services at more than 8,000 global locations.
We offer sustainability solutions including renewable power sourcing with renewable energy certificates, evaluation, and management of both on-site and off-site solar projects with power purchase agreements, and sustainability strategy consulting.
Our mission is to create value for our business partners by delivering innovative solutions and logistics through a global team of local professionals.

World Fuel Services awarded the #39 spot on the Forbes 2021 America's Best Midsize Employers to work for.

Summary
As the Account Analyst you will collaborate with the Account Managers, IT services, operations, contracts, procurement, and accounting personnel in support of the development and delivery of our services. Your primary responsibility is to assist in the origination and maintenance of revenue associated with large clients. These clients hire us under long-term contracts under which the assigned Account Manager and supporting staff provides energy expertise and services. You will support initiatives that contribute to the annual gross profit of Kinect Energy; and to initiatives that support the Global Energy Management business and interface with Aviation, Marine and Land Core Fuels.

Key Responsibilities
Work closely with customers and peers to develop analyses and reports mentioned above.Build and maintain relationships with current customers. Understanding ISO market operations, predominantly PJM and MISO for both load and generation customers, including but not limited to daily scheduling, outage coordination, summer/winter verification testing and GADS/GATS reporting.Participates in customer meetings, as an active participant, to the point of leading and owning such meetings.Competence and confidence to work independently on projects as assigned.Participates in customer meetings, as an active participant, to the point of leading and owning such meetings.Responsible for ensuring all clients are compliant to wholesale electricity market rules and regulations.Knowledge of MISO and PJM's capacity market structure include Base Residual Auction (BRA), Planning Resource Auction, and Incremental Auctions for both load and generation customers including but not limited to capacity offsets, load modifying resources, Peak Load Contribution and Network Integrated Transmission Services (NITS) management.

Requirements, Competencies and Certifications
Knowledge and/or experience in the energy industry preferred, but not required. Problem-solving, mathematical, and organizational skills.Communications skills, both written and verbal.Team player who excels at performing in a collaborative environment.Ability to manage multiple projects.Negotiating skills.Ability to think strategically about the client and find solutions to their issues Experience with Windows-based application software such as Word, Excel, Outlook, PowerPoint.General business acumen.

Minimum Education & Experience
Bachelor's degree in Engineering, Marketing, Finance, or other business-related discipline preferred, recent college graduates will also be considered.1 year of experience, preferred.

What You'll Love About Us
Health Benefits. Medical with HSA and FSA options that includes infertility benefits. 100% coverage of preventative care, Dental, Vision, Teladoc, Employee Assistance Program.Prepare for the Future. 401K Retirement Plan 50% match.Rest and Relaxation. 4 weeks Paid Time Off and 8 Paid Holidays.Financial Peace of Mind. Short-Term Disability, Life and AD&D Insurance covered by WFS.Learning and Development. LinkedIn Learning.Additional Perks We Offer. Long Term Disability Insurance, Accident & Critical Illness Insurance, Legal & Identity Theft Protection.

Provides proactive account management, development of strong relationships and execution of strategic cross-sell initiatives for existing customers in assigned business segments, products and geographies.Develops and executes customer service strategy: Meets with customers at least quarterly to discuss service levels and expectations, share process improvements, discuss operation of benefits plans, identify gaps in service levels, determine root causes and develop solutions.Identifies customer specific service issues, identifies solutions and leads resolution of issues working with other areas to implement.Responds to customers' requests for network analysis, benefit plan design changes, and benefit questions and clarifications.Provides customer with network updates and analysis of impact.Collaborates with account management team to achieve growth/renewal objectives; assists in preparation and delivery of renewal packages.Leads cross-sell opportunities with SAM in the course of day-to-day renewal objectives.Manages all plan administration activities, including installation, plan set-up, eligibility, billing and drafting by working proactively with support areas; signs-off on ID cards.Manages open enrollment activities.
Pay Range

The typical pay range for this role is:

Minimum: 40,560

Maximum: 81,100

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications

3-5 years industry or customer service experience preferably with complex accounts.

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications

Develops and executes customer service strategy: Meets with customers at least quarterly to discuss service levels and expectations, share process improvements, discuss operation of benefits plans, identify gaps in service levels, determine root causes and develop solutions.Identifies customer specific service issues, identifies solutions and leads resolution of issues working with other areas to implement.Responds to customers' requests for network analysis, benefit plan design changes, and benefit questions and clarifications.Provides customer with network updates and analysis of impact.Collaborates with account management team to achieve growth/renewal objectives; assists in preparation and delivery of renewal packages.Leads cross-sell opportunities with SAM in the course of day-to-day renewal objectives.Manages all plan administration activities, including installation, plan set-up, eligibility, billing and drafting by working proactively with support areas; signs-off on ID cards.Manages open enrollment activities.Insurance license, as required by state law.

Education

College degree or equivalent work experience.

Business Overview

Bring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Job DescriptionJob Description: Who We Are:
Playa Bowls is New Jersey’s Original Acai Shop™, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into over 100+ stores, thousands of employees, and a mission to lead communities in healthy, sustainable living.
What We Offer:
Hybrid work environment
Competitive compensation
Health, Dental, and Vision Benefits
401k
PTO
A FUN work environment!
Who You Are:
You’re a positive and enthusiastic people-person, who may just so happen to have a passion for healthy food and great service! As the Accounting Analyst, you will be doing a variety of finance related tasks. If you enjoy fast-paced environment, career-growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!
What You’ll Do:
Prepare and post journal entries in NetSuite
Participate in the month end close process, analyzing results, and ensuring accuracy
Create and update reports, dashboards, and design and track KPIs.
Be involved in various projects as required and prepare ad-hoc analysis for Finance Manager as requested
Prepare and edit PowerPoint presentations and Excel spreadsheets
Working closely with the Finance Manager facilitating the day-to-day financial operations of the company
Maintain vendor/item records, W9’s and contracts in Cashflow360 and NetSuite
Connects to various internal and/or external data sources to acquire data
Discover data issues, find solutions, and recommend actions to prevent future failures
Analyzes sales and financial results by collecting, monitoring, and studying data
Develops/modifies reports for operations and finance based on changing business needs
Improves financial status by analyzing results; monitoring variances; identifying trends; recommending actions to Finance Manager
Reconciles transactions and recommends actions by analyzing and interpreting data as well as conducting comparative analyses and correcting data as needed
Other duties as assigned
What You Bring:
Bachelor's degree in accounting, finance, business, data analytics, or related field.
2+ years of previous data analysis experience required.
Demonstrated strong analytical skills and attention to detail.
Excellent interpersonal, verbal and written communication skills.
Ability to manage multiple tasks and meet demanding deadlines.
Excellent problem-solving skills and self-motivated learning abilities
Experience with NetSuite, Microsoft Office (with strong excel experience), Microsoft Access experience a plus!