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Account associate jobs in Bethesda, MD - 595 jobs

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Junior Account Manager
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  • Strategic Accounting Policy & Advisory Lead

    MacQuarie Bank Limited 4.4company rating

    Account associate job in Washington, DC

    A global financial services group in Washington is seeking a Senior Manager for Accounting Policy and Advisory. In this role, you will provide expert IFRS accounting advice, lead policy development, and engage with key stakeholders. The ideal candidate is a Chartered Accountant with strong technical skills and experience in complex transactions. This position offers hybrid working, requiring three days onsite. #J-18808-Ljbffr
    $97k-131k yearly est. 3d ago
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  • Account Coordinator

    Hire Score LLC

    Account associate job in Rockville, MD

    Work for a leader in the custom packaging industry with an amazing culture and a collaborative team! Flexibility to work hybrid, 3 days in office and 2 days remote, after training. What will I do? As an Account Coordinator, you will work closely with clients, suppliers, sales and internal teams to best meet client needs. This role assists with managing client product and business portfolios including creating client and supplier correspondence, processing orders, maintaining distribution spreadsheets, project tracking, research and managing budgets. The Account Coordinator is the primary person responsible for following and managing an order from inception to payment. Communication, detail orientation, accountability, positivity, and time management are key to success. Ensure client portfolios and sales teams align to and emulate the company's policies, procedures, and behavioral expectations. Leading with quality and heart in every interaction. Communicate with sales agents, project managers, branch and corporate partners, clients, warehouse personnel and suppliers. Assist with initiating quotes in support of client product requests. Receive, process and place client orders including scheduling shipment of goods via land, air and or sea. Own and process Quality Management Standard documents - including ISO forms, Return Material Authorizations (RMA) and quality control action plans. Within the ERP system, capture of all supporting documentation for orders and portfolios included but not limited to freight invoices, inventory management documents and coordinate product receipt and release from location warehouse. Partner with Corporate Depts to ensure orders are processed for billing in a timely manner Requirements: Proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools - such as Microsoft Teams, Webex and Zoom. ERP (Enterprise Resource Planning) system experience required. Experience in a corporate sales and service environment is preferred. This role offers the opportunity to work a hybrid working model following training. Submit your resume today!
    $34k-50k yearly est. 1d ago
  • Accounts Payable Associate

    Aston Carter 3.7company rating

    Account associate job in Severn, MD

    The Accounts Payable Associate is primarily responsible for maintaining vendor relationships within the Sub-Vendor Program process. This role involves serving as the primary contact for vendor invoicing and payment processing while providing financial and administrative support to ensure payments and expenses are processed in a timely and accurate manner. Responsibilities + Facilitate the payment process for 650-750 sub-contractors. + Audit internal systems to ensure payments are set to release accurately and internal controls are set up correctly. + Research and resolve payment discrepancies with a high level of customer service. + Serve as a support liaison for field offices and the Operational Support Group with questions related to vendors, payment policies, and procedures. + Produce various reports for field and corporate managers to assist with customer obligations and business decisions. Essential Skills + Experience in accounts payable and accounting. + Customer service oriented with strong management skills. + Proficiency in Oracle Fusion and PeopleSoft. + Experience with invoicing and purchase orders. + Prior AP experience and pursuing a 2-year degree in a business-related field. + Proficient in Microsoft Office, specifically Excel and Word. + Ability to multi-task and work independently as well as in a team environment. + Strong customer service skills and conflict resolution abilities. + Attention to detail and strong follow-up skills. + Critical thinking and problem-solving abilities. Additional Skills & Qualifications + Prior internship or 1-2 years of work experience in customer service or a business, financial environment. + Demonstrated professionalism in work conduct. Work Environment The position is a long-term contract with the potential to become permanent based on workflow. Work hours are Monday through Friday from 7 am to 4 pm, and the role requires full-time presence in the office. Job Type & Location This is a Contract position based out of Hanover, MD. Pay and Benefits The pay range for this position is $24.04 - $24.04/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Hanover,MD. Application Deadline This position is anticipated to close on Feb 9, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $24-24 hourly 2d ago
  • Accounts Receivable Specialist

    Talent Harbor

    Account associate job in Landover, MD

    💼 We're Hiring: Accounts Receivable Specialist 📍 Landover, MD | On-site 💰 Up to $28/hour Are you a people-person who loves numbers? 📊😊 Ready to join a growing company where your work is valued, your voice is heard, and your impact matters? We're looking for an Accounts Receivable (AR) Specialist who is organized, proactive, and comfortable picking up the phone - always with a friendly, professional approach. This is a full-time, on-site role in Landover, MD. 🕗 Monday-Friday | 8:00 AM - 5:00 PM If you thrive in a fast-paced, team-oriented environment, have strong attention to detail, and enjoy building positive customer relationships, we'd love to meet you! What You'll Be Doing 🧾 Make daily collection calls (10+ per day) on past-due accounts Set up and maintain customer accounts Process payments and post receipts in QuickBooks Enter billing in customer portals and send payment reminders Collaborate with internal teams to resolve discrepancies Follow up via phone and email with accuracy, professionalism, and a positive attitude What We're Looking For 🤝 2+ years of experience in Accounts Receivable or an accounting-related role Experience with QuickBooks (preferred, not required) Strong data entry and communication skills Friendly, upbeat, and approachable personality 😊 Comfortable with outbound calls and working independently Local to Landover, MD (this role is 100% on-site) Proven punctuality and reliability Pay & Perks 💵 $20-$28/hour (based on experience) 🩺 Medical, Dental & Vision Insurance 💼 401(k) + Profit Sharing Plan 🏖️ Paid Vacation, Sick Leave & Holidays 📈 Growth opportunities within a stable, people-first company ✨ If you bring both heart and hustle to your work and are looking for a long-term opportunity where you can grow and make an impact - we want to hear from you!
    $20-28 hourly 4d ago
  • Senior Accounts Payable Payroll Specialist

    Melanated HR

    Account associate job in Rockville, MD

    Senior Accounts Payable and Payroll Specialist will be responsible for supervising the activities of the accounts payable clerk, booking invoices in the companys ERP, processing expense reports, processing checks and electronic payments, and assisting with the month-end close process. The successful candidate will be one who pays attention to detail, takes interest in and ownership of the assigned responsibilities and has willingness to learn and do whatever is necessary to get the job done in an accurate and timely manner. Essential Duties and Responsibilities: Reviews, codes, and processes vendor invoices in the company's ERP. Reconciles expense reports and company credit card statements. Helps maintain the vendors master file, including processing 1099 annual reports. Ensures the accuracy of timecards, expense reimbursements, commissions, bonuses, and other payroll related items while processing the biweekly payroll. Participates in the monthly accounting close by preparing month-end entries, reconciliations and maintaining prepaid expense schedules. Processes and records weekly payments (Wires, ACHs, and checks). Maintains proper controls, documentation, and reconciliations to the financial accounting systems. Recommends and participates in changes to systems, policies, and procedures to ensure timely and accurate implementation. Help with ad-hoc analysis and other tasks. Knowledge, Skills, and Abilities A minimum associate degree in accounting, business, finance, or related studies from an accredited school with four (4) to six (6) years of prior experience in accounts payable. Familiar with payroll systems such as Paychex or ADP. Prior exposure to an ERP accounting system is highly desired. Experience with Microsoft Outlook, Excel, and Word. Ability to be a self-starter with a strong sense of ownership and responsibility. Possess strong interpersonal skills and be able to effectively collaborate with other business functions. Ability to work in a fast-paced, rapidly changing environment. Possess great attention to detail. Ability to prioritize multiple tasks. Industry RENEWABLE ENERGY - Solar Employment Type Full-time
    $59k-83k yearly est. 60d+ ago
  • Senior AP Specialist

    Top Stack

    Account associate job in Rockville, MD

    About Us: We are seeking a highly skilled and experienced Senior Accounts Payable (AP) Specialist for an onsite contract-to-hire position. If you have a strong background in AP, particularly in a government contracting (govcon) environment, and possess expertise in Costpoint (version 7 or higher), we want to hear from you. This is an exceptional opportunity to join our team and potentially transition into a permanent role. Responsibilities: As a Senior AP Specialist, you will play a pivotal role in our finance department, ensuring the accurate and efficient processing of accounts payable transactions. Your primary responsibilities will include: Costpoint Expertise: Utilize Costpoint version 8.1 for AP tasks, including invoice processing and reporting. Government Contracting Experience: Apply your prior experience in AP within a government contracting environment to navigate unique requirements and compliance. Accuracy and Attention to Detail: Match invoices, dates, and purchase order numbers meticulously on each invoice. High Volume Processing: Handle a high volume of invoices while maintaining precision and efficiency. Basic Excel: Utilize basic Excel functions for data analysis and reporting. Independence: Work independently to manage and prioritize AP tasks effectively. Qualifications: At least 3-5 years of prior experience in an accounts payable role. Prior experience with Costpoint (version 7 or higher). Adeptness in government contracting AP procedures and compliance. Strong attention to detail and the ability to maintain accuracy in a high-volume environment. Proficiency in basic Excel functions. Availability for in-office work, Monday through Friday, 8:00 am to 5:00 pm, with a one-hour lunch break. A degree is not required if you have relevant experience. Opportunity for Transition: This is a contract-to-hire position, providing the opportunity to transition into a permanent role based on performance and mutual agreement. Why Join Us: Be a part of a dynamic and growing organization in the govcon sector. Work with a supportive team and utilize your expertise in Costpoint and government contracting AP.
    $59k-83k yearly est. 60d+ ago
  • Junior Account Executive - Industry Dive

    Informa Group Plc 4.7company rating

    Account associate job in Washington, DC

    Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you'll collaborate and grow alongside some of the industry's most respected experts. You'll work with leading brands and be exposed to world-shaping innovations. You'll apply your energy and intellect to helping clients be faster to market and faster to revenue. We're a vibrant community of world-class practitioners - over 2000 colleagues strong - with offices in 19 locations around the world. We're traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100. About Informa TechTarget Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world's technology buyers and sellers, to accelerate growth from R&D to ROI. With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets. Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with: • Trusted information that shapes the industry and informs investment • Intelligence and advice that guides and influences strategy • Advertising that grows reputation and establishes thought leadership • Custom content that engages and prompts action • Intent and demand generation that more precisely targets and converts Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn. For more information, visit informatechtarget.com and follow us on LinkedIn About Industry Dive: Industry Dive, a division of Informa Tech, is a leading business journalism company. More than 11 million decision-makers across 23 competitive industries rely on its exclusive insight and analysis delivered through 36 publications. Industry Dive was founded in 2012 to provide business leaders with the information they need to move industries forward. Our team of reporters, editors, designers, and marketers delivers insights and programs that spark innovation, fuel growth and shape agendas in every industry we cover. ***************************** Job Description Junior Account Executive (New Business) Industry Dive helps business leaders stay ahead of the curve by producing the business world's most respected journalism. From new business models and strategies to regulatory impacts and technological breakthroughs, industry executives trust our 36+ publications to dive deep into the issues that matter most in their markets. As an Entry Level Junior Account Executive , you will play a vital role in the growth of our company by being the face of our brand and the driving force behind our sales efforts. You will be responsible for the full sales cycle, from initial outreach to final close, and will be the first point of contact for potential clients. This means you will be the one to identify and nurture leads, build relationships, and ultimately close deals. But your role doesn't stop there! You will also play a key role in supporting retention and renewals. This means that you will be responsible for ensuring that our current clients are happy and satisfied with our content marketing services, and that they continue to do business with us. This will require excellent communication skills and the ability to build strong, long-lasting relationships. You're provided freedom and ownership of a specific section of our business. We work hard to make sure you learn about business, media, the sales process, marketing, and more. Because digital and content marketing is growing exponentially, this is a great industry to start your career. We encourage recent graduates to apply if you are seeking new skills and have a drive to pave your own success. What you will learn: Excellent professional communication skills that can charm even the most skeptical of prospects, you'll be able to build trust and establish valuable relationships with clients. Mastering the art of negotiation and discounting best practices, you'll be able to close deals that others only dream of. Running a sale from beginning to close, you'll be the driving force behind our sales efforts, taking charge of the process from lead generation to contract signing. Navigating complex marketing organizations, you'll be able to identify and capitalize on opportunities that others miss. Keeping your finger on the pulse of the world of digital, B2B, and content marketing, you'll be able to stay ahead of the curve, ensuring our sales strategy is always on point. What you can bring to the table : A keen sense of self-motivation and resolve to find success The ability to develop strong relationships A craving to learn and explore new ideas, skills, knowledge, and experiences A fascination with marketing and consumer behavior A desire to learn about sales and the process of persuading potential customers to purchase a product or service Qualifications Sales Savvy : You've got at least a year under your belt in sales and/or business development. Whether through internships, part-time gigs, or volunteering, you know how to build and nurture relationships. Communication Ace : Your writing sparkles Your speaking skills shine You're an active listener who truly hears what others say Multitasking Maven : In our fast-paced world, you can juggle tasks like a pro while keeping everything in order. Phone Fearless : Picking up the phone? No problem! You're comfortable reaching out to decision-makers and making your pitch. And of course: A keen sense of self-motivation and resolve to find success The ability to develop strong relationships A craving to learn and explore new ideas, skills, knowledge, and experiences A fascination with marketing and consumer behavior A desire to learn about sales and the process of persuading potential customers to purchase a product or service. Compensation: Salary: $45,000 to $50,000, OTE $75,000 - $80,000+ (uncapped earning potential) Hybrid working from our office in Downtown Washington DC Additional Information Employee experience is very important to us at Informa TechTarget. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally. Our benefits include: Great community : a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment Broader impact : take up to four days per year to volunteer, with charity match funding available too Career opportunity : the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves Time out : 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more Recognition for great work, with global awards and kudos programs As an international company, the chance to collaborate with teams around the world This posting will automatically expire on Jan 31, 2025. We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application. See how Informa handles your personal data when you apply for a job here . Informa TechTarget TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries, is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state, or local law.
    $75k-80k yearly 2d ago
  • Junior Account Manager - Washington DC

    Universal Energy Solutions 3.5company rating

    Account associate job in Washington, DC

    Job Description Universal Energy Solutions is a leading energy solutions provider, and we are seeking a Junior Account Manager to join our DC team. We find that candidates with sports backgrounds have valuable skill sets due to their work ethic, competitive drive, and ability to win in all types of situations. Those selected will gain experience not only in sales, but also campaign management, recruiting, human resources, and team development. Our work environment is incredibly important as well, and we are looking for candidates who work well in a team and can contribute to an exciting and energetic environment. What you'll get? Energetic TEAM environment that is constantly positive No glass ceiling- advance to management based on performance Daily leadership workshops and training Competitive bonus structure with internal promotions only Exposure to daily strategy planning with TOP business executives What does it take to join our expanding team? Excellent communication skills This position is for our location in the DC area - applicants must be willing to commute. We are looking to fill this position IMMEDIATELY. Positive energy (and a sense of humor) Ability to work well with a team Goal focused and results oriented Training/coaching/management/leadership experience is a plus **If you are customer oriented, click APPLY now!! Requirements Strong interpersonal and communication skills Excellent problem-solving and negotiation skills Ability to work independently and as part of a team Highly organized and detail-oriented We are open to considering recent graduates or individuals with a passion for account management and energy solutions Benefits Rapid advancement opportunities Professional sales training curriculum Paid Training Weekly Pay 401K Benefits Uncapped Commissions 1st Year OTE 45-65K plus
    $43k-60k yearly est. 1d ago
  • Account Services Support Representative (Part Time)

    Municipal Employees Credit Union of Baltimore 3.0company rating

    Account associate job in Baltimore, MD

    * THIS IS A PART TIME POSITION, ONLY APPLY IF INTERESTED IN WORKING PART TIME* MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services. MECUs success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live. WE NEVER COMPROMISE THE MEMBER EXPERIENCE - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition. Work Schedule: * Mon, Tues, Wed, & Fri: 8:30 am - 2:00pm * Thurs: 8:00am - 2:00pm * One day remote (weekly) Position Summary Under general supervision, projects a professional company image through mail correspondence and website email responses. Provides administrative support to Call Center staff. Manage data in spreadsheets and reports. Enter Centrix disputes and mail 30 day letters when appropriate. Assist with maintaining and updating the department procedure manual. Establish secondary account relationships and process CD maturity instructions. Works closely with Call Center staff to assist in enhancing the members experience and meeting service expectations. Must demonstrate excellent verbal and written communication skills. Work Location This position is located at Corporate Headquarters in Downtown Baltimore. Incumbent will be required to report in office for this role. Upon completion of 90 days incumbent may work hybrid schedule. Education * High School Diploma Required * General Education Degree (GED) in lieu of H.S. Diploma Experience * One (1) Year Administrative, Required * One (1) Year Financial Services, Preferred Qualifications / Essential Functions * Ability to multi-task and operate in a fast-paced environment * Demonstrated administrative skills and ability to work with details * Must display proven PC skills * Must demonstrate excellent verbal and written communication skills * Must be results oriented and well organized Compensation Salary Range per hour, depending on experience and qualifications * $15.00 - $19.62 Benefits at MECU Credit Union At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: * Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage. * 401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement. * Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind. * Tuition Assistance: Continue your education and professional development with our tuition assistance program. * Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP. * Parking Discounts: Enjoy discounted parking to make commuting easier. * Long-Term Care Insurance: Prepare for the future with long-term care coverage options. * Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance. Join MECU and enjoy benefits that truly support you and your family. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MECU conducts credit, bond and background checks.
    $31k-34k yearly est. 57d ago
  • Sr, Specialist, Account Management (PSAO Support)

    Cardinal Health 4.4company rating

    Account associate job in Washington, DC

    **What Account Management contributes to Cardinal Health** The Customer Care Account Management Representative serves as the primary point of contact for approximately 6,000+ retail independent pharmacies, VIP buying groups, and hospital systems. Reps are expected to resolve issues efficiently while maintaining strong relationships with customers and sales representatives. This role manages 15-40 daily interactions via phone, inquiry intake form, and live chat, addressing complex topics including but not limited to pharmacy reimbursement, PBM contracting and affilation, claim adjudication, credentialing, and PSAO onboarding serving as the main conduit to Cardinal Health's PSAO's (LeaderNET, MSInterNet, and MCC). Furthermore, this role acts as a dedicated single point of contact for both Product and Solutions inquiries, as well as PSAO-related questions, for our Topco buying group and Health System group. Customer Care Account Management Representatives are responsible for ensuring the smooth operation of pharmacy back-office functions and providing expert support related to Managed Care and PSAO inquiries. This role operates in a dynamic, high-volume environment requiring exceptional communication skills and the ability to confidently engage with key stakeholders via telephone. Candidates must demonstrate a commitment to delivering seamless customer service, exhibiting strong personal leadership, interpersonal skills, and effective communication techniques. The ability to successfully navigate escalated customer and sales-related calls is essential. Prior experience with Managed Care and PSAOs, pharmacy reimbursement processes, PBM contracts, and in-store pharmacy operations is highly desirable **Shift: Monday-Friday 8:00AM-5:00PM EST** **Responsibilities** + Will possess Tier 1 knowledge of all PSAO focuses + Working and routing Inquiry Intake Forms for PSAO Support + Customer outreach through email and over the phone + Manage an average of 10-20 customer cases at a time + Answer an average of 15-40 incoming calls per day from pharmacy staff and Sales Team + Act as the designated Managed Care representative in recurring meetings with pharmacy chains and buying groups, addressing inquiries and providing updates + Attend and contribute to daily CCAM Team huddles and scheduled PSAO/Pharmacy group meetings, fostering collaboration and knowledge sharing. + Attend and engage in cross-departmental meetings + Act as a primary point of contact for pharmacy buying groups and hospital systems (e.g., Topco pharmacies and Health Systems) regarding Product & Solutions and PSAO-related Tier 1 inquiries + Lead and moderate New Customer Orientation calls, ensuring a positive and informative experience for newly onboarded pharmacy customers + Participate fully in the Mentorship Program, embracing opportunities to both mentor colleagues and be mentored to enhance skills and knowledge + Confident, articulate, and professional speaking and writing abilities + Ability to effectively apply de-escalation techniques during customer interactions + Ability to use resources and critical thinking skills to navigate grey areas in customer and sales interactions + Maintain structured and organized day-to-day responsibilities + Adaptable to the fluctuating healthcare landscape and open to new ideas and concepts + Acts as an advocate and liaison between the customer and the PSAO + Applies basic concepts, principles and technical capabilities to perform routine tasks + Responsible for identifying and tracking customer pain points + Proficiency in collaborating with colleagues in a virtual setting, maintaining a high level of professionalism and respect + Maintain required phone coverage levels and proactively communicate any potential deviations to the team + Able and willing to independently troubleshoot technical issues + Implement processes that improve overall customer experience **Qualifications** + 1-3+ years of previous customer service experience, required + Managed care, reimbursement, and PBM knowledge, preferred + Pharmacy experience and/or Pharmacy Technicians, preferred + Prior computer experience using Microsoft Office systems, required + Proficiency in verbal and written communication, with a demonstrated commitment to active listening and effective interpersonal interactions. + Demonstrates organizational skills and a commitment to detail, ensuring high-quality work and adherence to standards + Possesses a strong work ethic and team player mentality + Possesses a professional and empathetic approach, exhibiting patience and a positive attitude when collaborating with peers and serving customers + Demonstrates skill in establishing rapport and fostering effective communication with Sales **What is expected of you and others at this level** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possbile solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000- $81,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/24/2026*if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 4d ago
  • Bookkeeper / Accounts Receivable Processor

    Maryland Management Company 4.3company rating

    Account associate job in Severn, MD

    Maryland Management Company owns and manages more than forty communities with just under 10,000 apartment homes in Maryland and Florida. Established in 1949, Maryland Management is passionate about providing affordable, quality housing, an exceptional customer experience, and contributing to the communities we serve. As an organization, we believe our people are our greatest asset and we are committed to the success and development of each individual on our team. We are looking for an experienced, full-time bookkeeper. Job duties will include, but aren't limited to: Process accounts receivables Assist with month-end close Assist with other general administrative tasks This position is full-time and located in our Hanover, MD office. Our office hours are 8:30 AM - 5:00 PM Monday - Friday. We do not offer remote or hybrid schedule options. Qualifications Candidates must have a minimum of two years' experience in bookkeeping or a similar position. We use multiple software platforms, so the candidate must feel comfortable navigating different systems and working on two monitors. MRI software experience is a plus. Qualified candidates must: Have excellent computer skills Have a keen attention to detail and work with a high degree of accuracy Have superb organizational skills Be reliable Be able to work independently and as part of a team Be able to input data quickly & accurately Be able to work in a fast-paced environment Be a self-motivated and dependable professional Be able to perform job functions with minimal supervision Be able to prioritize and multitask Be able to identify errors and solve problems Be a strong time manager with respect for deadlines Additional Information This job description is not all-inclusive and is intended to describe the general nature and work responsibilities of this position. It is subject to change, modification, and addition as deemed necessary by the company. All offers of employment are conditioned upon the applicant passing a drug test and subject to a background check, which are conducted in compliance with any applicable federal, state, or local law. We are proud to be an equal opportunity employer.
    $37k-52k yearly est. 2d ago
  • Jr. Account Executive

    Campfire Interactive 3.2company rating

    Account associate job in Tysons Corner, VA

    Ready to take the next big step in your sales career? Campfire Interactive is growing fast, and we're looking for hungry, ambitious Account Executives to join our team. If you've cut your teeth as an SDR (or you're a new AE looking for your next challenge), this is your chance to own the full sales cycle, close real deals, and help shape how we win. Job Description Job Duties and Responsibilities Take qualified meetings from our SDR team and turn them into closed deals. Own the entire sales cycle: discovery, demo, value selling, negotiation, and close. Use our proven sales process - and keep improving it as we grow. Partner with SDRs, marketing, and product to sharpen our messaging and playbook. Keep your pipeline clean and forecasts accurate in the CRM. Consistently beat your number Qualifications Why Campfire? Growth path: We're scaling, which means opportunities for you to rise fast. Impact: You'll help shape how we sell and win as a team. Culture: Ambitious, collaborative, and fun. We work hard, celebrate wins, and support each other. Comp: Competitive base + uncapped commission (earn what you close). Benefits: Health, PTO, and more. Additional Information Candidates located in Tysons Corner, Virginia or Ann Arbor, Michigan are strongly preferred. In office requirement 4-5 days per week.
    $33k-46k yearly est. 17d ago
  • Accounts Receivable Specialist (Annapolis, MD)

    Chaney Enterprises 4.1company rating

    Account associate job in Annapolis, MD

    Job Description Summary/Objective: The Accounts Receivable Specialist provides administrative and clerical services for accounts receivables and cash receipts. Essential Functions: Prepare daily account receivable deposits, scan and remotely deposit. Input daily account receivable deposit receipts and code the customer payment. Maintain daily totals of all cash receipts of both accounts receivables and cash on delivery (COD) then verify that all COD monies are accounted for by location. Reconciliation and application of COD payments. Maintain and prepare account analyses as needed. Address any customer payment inquiries and effectively resolve any discrepancies. Complete all record keeping and bookkeeping activities accurately. Follow up on past due invoices through calls and emails to ensure timely collection. Other duties as assigned. Non-Essential Functions: Assist with credit and billing functions as needed. JOB SPECIFICATIONS Work Environment: Work time will be indoors/office. Noise level will be low. Physical Demands: May lift a maximum weight of 30 lbs. Sit approximately 7 hours per day and walk or stand the other 1 hour per day. ADDITIONAL QUALIFICATIONS Experience: Experience in Accounts Receivables (2 years minimum). Special Skills: Written communication, verbal communication, and basic mathematical skills. Ability to use a computer, including Microsoft Office with a focus on Excel. Ability to perform bank reconciliation. Certifications: N/A Industry Related Experience or Skills: Experience in concrete or construction preferred. Education Required: High School Preferred Education: N/A Bilingual in Spanish Preferred: No anish Preferred: No
    $48k-61k yearly est. 12d ago
  • Junior Account Executive - Industry Dive

    Informa Group 4.7company rating

    Account associate job in Washington, DC

    Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you'll collaborate and grow alongside some of the industry's most respected experts. You'll work with leading brands and be exposed to world-shaping innovations. You'll apply your energy and intellect to helping clients be faster to market and faster to revenue. We're a vibrant community of world-class practitioners - over 2000 colleagues strong - with offices in 19 locations around the world. We're traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100. About Informa TechTarget Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world's technology buyers and sellers, to accelerate growth from R&D to ROI. With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets. Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with: • Trusted information that shapes the industry and informs investment • Intelligence and advice that guides and influences strategy • Advertising that grows reputation and establishes thought leadership • Custom content that engages and prompts action • Intent and demand generation that more precisely targets and converts Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn. For more information, visit informatechtarget.com and follow us on LinkedIn About Industry Dive: Industry Dive, a division of Informa Tech, is a leading business journalism company. More than 11 million decision-makers across 23 competitive industries rely on its exclusive insight and analysis delivered through 36 publications. Industry Dive was founded in 2012 to provide business leaders with the information they need to move industries forward. Our team of reporters, editors, designers, and marketers delivers insights and programs that spark innovation, fuel growth and shape agendas in every industry we cover. ***************************** Job Description Junior Account Executive (New Business) Industry Dive helps business leaders stay ahead of the curve by producing the business world's most respected journalism. From new business models and strategies to regulatory impacts and technological breakthroughs, industry executives trust our 36+ publications to dive deep into the issues that matter most in their markets. As an Entry Level Junior Account Executive, you will play a vital role in the growth of our company by being the face of our brand and the driving force behind our sales efforts. You will be responsible for the full sales cycle, from initial outreach to final close, and will be the first point of contact for potential clients. This means you will be the one to identify and nurture leads, build relationships, and ultimately close deals. But your role doesn't stop there! You will also play a key role in supporting retention and renewals. This means that you will be responsible for ensuring that our current clients are happy and satisfied with our content marketing services, and that they continue to do business with us. This will require excellent communication skills and the ability to build strong, long-lasting relationships. You're provided freedom and ownership of a specific section of our business. We work hard to make sure you learn about business, media, the sales process, marketing, and more. Because digital and content marketing is growing exponentially, this is a great industry to start your career. We encourage recent graduates to apply if you are seeking new skills and have a drive to pave your own success. What you will learn: Excellent professional communication skills that can charm even the most skeptical of prospects, you'll be able to build trust and establish valuable relationships with clients. Mastering the art of negotiation and discounting best practices, you'll be able to close deals that others only dream of. Running a sale from beginning to close, you'll be the driving force behind our sales efforts, taking charge of the process from lead generation to contract signing. Navigating complex marketing organizations, you'll be able to identify and capitalize on opportunities that others miss. Keeping your finger on the pulse of the world of digital, B2B, and content marketing, you'll be able to stay ahead of the curve, ensuring our sales strategy is always on point. What you can bring to the table: A keen sense of self-motivation and resolve to find success The ability to develop strong relationships A craving to learn and explore new ideas, skills, knowledge, and experiences A fascination with marketing and consumer behavior A desire to learn about sales and the process of persuading potential customers to purchase a product or service Qualifications Sales Savvy: You've got at least a year under your belt in sales and/or business development. Whether through internships, part-time gigs, or volunteering, you know how to build and nurture relationships. Communication Ace: Your writing sparkles Your speaking skills shine You're an active listener who truly hears what others say Multitasking Maven: In our fast-paced world, you can juggle tasks like a pro while keeping everything in order. Phone Fearless: Picking up the phone? No problem! You're comfortable reaching out to decision-makers and making your pitch. And of course: A keen sense of self-motivation and resolve to find success The ability to develop strong relationships A craving to learn and explore new ideas, skills, knowledge, and experiences A fascination with marketing and consumer behavior A desire to learn about sales and the process of persuading potential customers to purchase a product or service. Compensation: Salary: $45,000 to $50,000, OTE $75,000 - $80,000+ (uncapped earning potential) Hybrid working from our office in Downtown Washington DC Additional Information Employee experience is very important to us at Informa TechTarget. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally. Our benefits include: Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment Broader impact: take up to four days per year to volunteer, with charity match funding available too Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more Recognition for great work, with global awards and kudos programs As an international company, the chance to collaborate with teams around the world This posting will automatically expire on Jan 31, 2025. We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application. See how Informa handles your personal data when you apply for a job here. Informa TechTarget TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries, is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state, or local law.
    $75k-80k yearly 14d ago
  • Junior Account Manager - Washington DC

    Universal Energy Solutions 3.5company rating

    Account associate job in Washington, DC

    Universal Energy Solutions is a leading energy solutions provider, and we are seeking a Junior Account Manager to join our DC team. We find that candidates with sports backgrounds have valuable skill sets due to their work ethic, competitive drive, and ability to win in all types of situations. Those selected will gain experience not only in sales, but also campaign management, recruiting, human resources, and team development. Our work environment is incredibly important as well, and we are looking for candidates who work well in a team and can contribute to an exciting and energetic environment. What you'll get? Energetic TEAM environment that is constantly positive No glass ceiling- advance to management based on performance Daily leadership workshops and training Competitive bonus structure with internal promotions only Exposure to daily strategy planning with TOP business executives What does it take to join our expanding team? Excellent communication skills This position is for our location in the DC area - applicants must be willing to commute. We are looking to fill this position IMMEDIATELY. Positive energy (and a sense of humor) Ability to work well with a team Goal focused and results oriented Training/coaching/management/leadership experience is a plus **If you are customer oriented, click APPLY now!! Requirements Strong interpersonal and communication skills Excellent problem-solving and negotiation skills Ability to work independently and as part of a team Highly organized and detail-oriented We are open to considering recent graduates or individuals with a passion for account management and energy solutions Benefits Rapid advancement opportunities Professional sales training curriculum Paid Training Weekly Pay 401K Benefits Uncapped Commissions 1st Year OTE 45-65K plus
    $43k-60k yearly est. Auto-Apply 31d ago
  • Account Service Representative (Call Center) - Outbound Part-Time

    Municipal Employees Credit Union of Baltimore 3.0company rating

    Account associate job in Baltimore, MD

    * THIS IS A PART TIME POSITION, ONLY APPLY IF INTERESTED IN WORKING PART TIME* IS NOT REMOTE* MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services. MECUs success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live. WE NEVER COMPROMISE THE MEMBER EXPERIENCE - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition. Schedule: Mon, Tues, Wed & Fri 8:30am-2:00pm Thurs 8:00am-2:00pm Rotating: Sat 10:00am-1:00pm RESPONSIBILITIES: Under general supervision projecting a professional company image through telephone interactions with members. Performs outbound calling efforts and provides quality service to existing members by phone. The quality service provided will be accurate, efficient, and professional to consistently "delight" the member. Ability to survey and educate members. In addition to cross-selling available products based on the needs of the member, be able to investigate and resolve concerns pertaining to account status, products and services. Must demonstrate excellent phone and communication skills. QUALIFICATIONS: * Minimum H.S. diploma, 18 months call center experience strongly preferred and 1-yr customer service experience required * Exceptional customer service and interpersonal phone etiquette skills * Strong computer application skills * Strong oral/written communication skills * Must be results oriented * Quick learner and motivated to be a consistent performer * Attendance and punctuality are a must COMPENSATION Salary Range per hour, depending on experience and qualifications * Account Services Representative Outbound (Part-Time) - $16.00 - $19.61 BENEFITS AT MECU CREDIT UNION At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: * Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage. * 401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement. * Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind. * Tuition Assistance: Continue your education and professional development with our tuition assistance program. * Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP. * Parking Discounts: Enjoy discounted parking to make commuting easier. * Long-Term Care Insurance: Prepare for the future with long-term care coverage options. * Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance. Join MECU and enjoy benefits that truly support you and your family. PHYSICAL DEMANDS While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MECU conducts credit, bond and background checks and is an Equal Opportunity Employer.
    $31k-34k yearly est. 60d+ ago
  • Senior AP Specialist

    Top Stack

    Account associate job in Crofton, MD

    The company is looking for an experienced Senior AP Specialist with a strong background in full-cycle accounts payable, encompassing banking, disbursements, corporate card management, and travel expenses. HIGHLIGHTS: . In-office 3 days per week (Tuesday-Thursday). · Long term contract, 3-6 month with potential to convert. · Company is committed to employee growth and development. · Company focuses on promoting work-life balance through flexible scheduling choices. RESPONSIBILITIES: · Overseeing the management of financial records. · Managing banking tasks, disbursing funds, administering corporate cards, and overseeing travel expense management. · Management of high volume accounts payable processing. QUALIFICATIONS: · Proficiency in ERP software. · Proficient in Microsoft Excel. · 3+ years of advancing experience in accounts payable.
    $60k-83k yearly est. 58d ago
  • Property Bookkeeper

    Maryland Management 4.3company rating

    Account associate job in Brooklyn Park, MD

    Salary: Maryland Management Company At Maryland Management, your career can grow as fast as your ambition. Were proud that 90% of our Regional Management Team has been promoted from within, and that more than 80% of our Community Managers started in leasing roles. If youre driven, people-focused, and ready to learn, this is where you can startand growyour career in property management. About Us Founded in 1949, Maryland Management owns and operates more than 45 apartment communities with over 10,000 homes across Maryland and Florida. Were passionate about providing quality housing, exceptional resident experiences, and opportunities for our team members to thrive. What Youll Do As a Property Accounting Coordinator, youll play a key role in supporting the daily financial and administrative operations of a high-volume apartment community. Working closely with the onsite management team, youll help ensure resident accounts are accurate, payments are processed correctly, and follow-up is completed with care and professionalism. This role is ideal for someone who enjoys working with people, values accuracy and organization, and thrives in a fast-paced, team-oriented environment. Key Responsibilities Resident & Team Support Serve as a professional point of contact for residents regarding payments, account questions, and general business office inquiries Communicate clearly and courteously with residents, vendors, and internal team members Support the onsite management team through accurate follow-up and timely information sharing Maintain resident confidentiality and ensure compliance with Fair Housing laws and company policies Accounting & Administrative Operations Accurately accept, record, and process rental payments and related transactions Maintain organized and up-to-date resident account records Assist with move-in and move-out financial processes, including final account reviews Attend rent court proceedings as needed Ensure consistency and accuracy across all documentation and financial records Provide general office and clerical support, including answering phones, filing, and administrative tasks as needed What Were Looking For Youre organized, dependable, and take pride in doing things the right way. You manage multiple priorities, follow through on details, and contribute positively to a team environment. Requirements: High school diploma or equivalent experience Strong attention to detail and organizational skills Ability to work in a fast-paced, high-volume office environment Professional written and verbal communication skills Ability to work independently while contributing effectively to a team Previous office, customer service, or accounting-related experience or coursework preferred, but not required What We Offer $19/hour + commission splits 100% company-paid health care premiums for employees no out-of-pocket cost Up to 80% company-paid health coverage for family members (spouse/domestic partner and dependents) 401(k) with generous company match Maryland Management contributes 25% of what you withhold, up to 6% of annual income Short- and long-term disability coverage at no cost to you Paid parental leave Dental and vision insurance options Paid time off and paid holidays Educational reimbursement Career growth opportunities with a proven path into advanced accounting, operations, and property management roles Fun, people-first company culture with annual awards, team events, and celebrations Acknowledgment This job description is not intended to be all-inclusive and may be modified as needed to meet business requirements. All offers of employment are contingent upon successful completion of a background check and drug screening in compliance with applicable federal, state, and local laws. Maryland Management Company is proud to be an equal opportunity employer.
    $19 hourly 11d ago
  • Sr, Specialist, Account Management (PSAO Support)

    Cardinal Health 4.4company rating

    Account associate job in Annapolis, MD

    **What Account Management contributes to Cardinal Health** The Customer Care Account Management Representative serves as the primary point of contact for approximately 6,000+ retail independent pharmacies, VIP buying groups, and hospital systems. Reps are expected to resolve issues efficiently while maintaining strong relationships with customers and sales representatives. This role manages 15-40 daily interactions via phone, inquiry intake form, and live chat, addressing complex topics including but not limited to pharmacy reimbursement, PBM contracting and affilation, claim adjudication, credentialing, and PSAO onboarding serving as the main conduit to Cardinal Health's PSAO's (LeaderNET, MSInterNet, and MCC). Furthermore, this role acts as a dedicated single point of contact for both Product and Solutions inquiries, as well as PSAO-related questions, for our Topco buying group and Health System group. Customer Care Account Management Representatives are responsible for ensuring the smooth operation of pharmacy back-office functions and providing expert support related to Managed Care and PSAO inquiries. This role operates in a dynamic, high-volume environment requiring exceptional communication skills and the ability to confidently engage with key stakeholders via telephone. Candidates must demonstrate a commitment to delivering seamless customer service, exhibiting strong personal leadership, interpersonal skills, and effective communication techniques. The ability to successfully navigate escalated customer and sales-related calls is essential. Prior experience with Managed Care and PSAOs, pharmacy reimbursement processes, PBM contracts, and in-store pharmacy operations is highly desirable **Shift: Monday-Friday 8:00AM-5:00PM EST** **Responsibilities** + Will possess Tier 1 knowledge of all PSAO focuses + Working and routing Inquiry Intake Forms for PSAO Support + Customer outreach through email and over the phone + Manage an average of 10-20 customer cases at a time + Answer an average of 15-40 incoming calls per day from pharmacy staff and Sales Team + Act as the designated Managed Care representative in recurring meetings with pharmacy chains and buying groups, addressing inquiries and providing updates + Attend and contribute to daily CCAM Team huddles and scheduled PSAO/Pharmacy group meetings, fostering collaboration and knowledge sharing. + Attend and engage in cross-departmental meetings + Act as a primary point of contact for pharmacy buying groups and hospital systems (e.g., Topco pharmacies and Health Systems) regarding Product & Solutions and PSAO-related Tier 1 inquiries + Lead and moderate New Customer Orientation calls, ensuring a positive and informative experience for newly onboarded pharmacy customers + Participate fully in the Mentorship Program, embracing opportunities to both mentor colleagues and be mentored to enhance skills and knowledge + Confident, articulate, and professional speaking and writing abilities + Ability to effectively apply de-escalation techniques during customer interactions + Ability to use resources and critical thinking skills to navigate grey areas in customer and sales interactions + Maintain structured and organized day-to-day responsibilities + Adaptable to the fluctuating healthcare landscape and open to new ideas and concepts + Acts as an advocate and liaison between the customer and the PSAO + Applies basic concepts, principles and technical capabilities to perform routine tasks + Responsible for identifying and tracking customer pain points + Proficiency in collaborating with colleagues in a virtual setting, maintaining a high level of professionalism and respect + Maintain required phone coverage levels and proactively communicate any potential deviations to the team + Able and willing to independently troubleshoot technical issues + Implement processes that improve overall customer experience **Qualifications** + 1-3+ years of previous customer service experience, required + Managed care, reimbursement, and PBM knowledge, preferred + Pharmacy experience and/or Pharmacy Technicians, preferred + Prior computer experience using Microsoft Office systems, required + Proficiency in verbal and written communication, with a demonstrated commitment to active listening and effective interpersonal interactions. + Demonstrates organizational skills and a commitment to detail, ensuring high-quality work and adherence to standards + Possesses a strong work ethic and team player mentality + Possesses a professional and empathetic approach, exhibiting patience and a positive attitude when collaborating with peers and serving customers + Demonstrates skill in establishing rapport and fostering effective communication with Sales **What is expected of you and others at this level** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possbile solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000- $81,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/24/2026*if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 4d ago
  • Accounts Receivable Specialist (Annapolis, MD)

    Chaney Enterprises 4.1company rating

    Account associate job in Annapolis, MD

    Summary/Objective: The Accounts Receivable Specialist provides administrative and clerical services for accounts receivables and cash receipts. Essential Functions: Prepare daily account receivable deposits, scan and remotely deposit. Input daily account receivable deposit receipts and code the customer payment. Maintain daily totals of all cash receipts of both accounts receivables and cash on delivery (COD) then verify that all COD monies are accounted for by location. Reconciliation and application of COD payments. Maintain and prepare account analyses as needed. Address any customer payment inquiries and effectively resolve any discrepancies. Complete all record keeping and bookkeeping activities accurately. Follow up on past due invoices through calls and emails to ensure timely collection. Other duties as assigned. Non-Essential Functions: Assist with credit and billing functions as needed. JOB SPECIFICATIONS Work Environment: Work time will be indoors/office. Noise level will be low. Physical Demands: May lift a maximum weight of 30 lbs. Sit approximately 7 hours per day and walk or stand the other 1 hour per day. ADDITIONAL QUALIFICATIONS Experience: Experience in Accounts Receivables (2 years minimum). Special Skills: Written communication, verbal communication, and basic mathematical skills. Ability to use a computer, including Microsoft Office with a focus on Excel. Ability to perform bank reconciliation. Certifications: N/A Industry Related Experience or Skills: Experience in concrete or construction preferred. Education Required: High School Preferred Education: N/A Bilingual in Spanish Preferred: No anish Preferred: No
    $48k-61k yearly est. Auto-Apply 42d ago

Learn more about account associate jobs

How much does an account associate earn in Bethesda, MD?

The average account associate in Bethesda, MD earns between $34,000 and $72,000 annually. This compares to the national average account associate range of $35,000 to $67,000.

Average account associate salary in Bethesda, MD

$50,000

What are the biggest employers of Account Associates in Bethesda, MD?

The biggest employers of Account Associates in Bethesda, MD are:
  1. Dci Group
  2. Jon Laskin-State Farm Agent
  3. Mickey Parker-State Farm Agent
  4. (isc)²
  5. James Brown Contracting Inc.
  6. SmithBucklin
  7. Allister Primo-State Farm Agent
  8. Bob Willetts-State Farm Agent
  9. Chris Miller-State Farm Agent
  10. David Munson Agency
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