Account associate jobs in Cedar Rapids, IA - 35 jobs
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Account Associate
Account Representative
Account Specialist
Accounts Receivable Specialist
Account Coordinator
Accounting Clerk
Finance Coordinator
Accounting Associate
Accounts Payable Clerk
Account Associate - State Farm Agent Team Member
Chad Johnson-State Farm Agent
Account associate job in Cedar Rapids, IA
Job DescriptionBenefits:
401(k)
Competitive salary
Health insurance
Paid time off
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$35k-50k yearly est. 17d ago
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Account Associate - State Farm Agent Team Member
Carolina Espinoza-State Farm Agent
Account associate job in North Liberty, IA
Job DescriptionBenefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
I opened my State Farm agency in 2007 and currently lead a close-knit team of three. Ive been with State Farm my entire career, starting in Finance and interning right out of college before eventually pursuing my dream of agency ownership.
Im married with three daughters, and my husband a third-generation insurance agent now works alongside me in the business. Im bilingual and a proud graduate of St. Ambrose University, where I earned both my B.A. in Accounting and my MBA. Outside the office, youll usually find me spending time with my family or doting on our toy poodle.
Im passionate about community involvement and proudly sponsor Dream Catchers, an organization that makes a meaningful impact in the lives of others.
I offer a variety of perks, including PTO, casual Fridays, cash and quarterly promotions, occasional team lunches, free drinks, and even a full kitchen in the agency.
Maintaining a positive, collaborative culture is a top priority for me. Im looking for go-getters who are self-driven, team-oriented, and eager to contribute to a supportive environment where everyone helps each other succeed.
ROLE DESCRIPTION:
As AccountAssociate - State Farm Agent Team Member for Carolina Espinoza - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Manage customer accounts and update information in the database.
Assist customers with policy changes and inquiries.
Process insurance claims and follow up with customers on claim status.
Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Previous experience in insurance or a related field preferred.
$35k-50k yearly est. 13d ago
Account Associate - State Farm Agent Team Member
Rachel Fitzpatrick-State Farm Agent
Account associate job in Baldwin, IA
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$35k-50k yearly est. 5d ago
Customer Account Coordinator
International Paper Company 4.5
Account associate job in Waterloo, IA
Customer Account Coordinator II Pay Rate: $48,300 - $64,400 Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Category/Shift: Salaried Full-Time Physical Location:
Waterloo, IA
The Job You Will Perform:
* Acts as the primary point of contact to International Paper's customers and is entrusted to ensure that our customers receive a world-class customer experience.
* Entrusted as a key-member of the site's team to meet or exceed customer expectations and business objectives.
* Mastery of Customer Account Specialist accountabilities including:
* Convert customer purchase orders to manufacturing production orders.
* Ensure raw materials and tooling are ordered to support production.
* Communicate, professionally and respectfully, with internal and external customers regarding issues such as order status, estimates/quotations, order changes and order confirmations.
* Monitor and manage customer inventory levels.
* Investigate and resolve: order discrepancies, customer quality complaints, overdue accounts receivable, and aged inventory.
* Establish strong relationships and communicate daily with representatives from operations, shipping, and maintenance to stay abreast of plant activities that could impact customer order fulfillment.
* Demonstrate a thorough understanding of plant specific manufacturing capabilities.
* Coordinate with representatives from the design, sales, pricing, and operations department to manage the implementation of new customer items.
* Demonstrates a solid understanding of the business objectives, goals and values of International Paper.
* Make daily decisions that maximize customer satisfaction and plant capacity balancing.
* Solve problems with technical and business acumen, poise, and a sense of urgency.
* Build strong relationships with customer contacts to establish and maintain International Paper's competitive advantage of providing customers with a world-class customer experience.
* Establish, manage, and enforce correct order unitization.
* Demonstrate a solid understanding of International Paper's pricing models including variable contributions levels.
* Demonstrate the ability to coordinate warehoused items using basic manufacturing skills such as replenishment ordering and FIFO (first in - first out).
* Routinely assess and report possible obsolescence concerns of aged inventory.
* Participate in the plant's NPI (non-price improvement) initiatives especially in the areas of aged inventory, trailer utilization, and operational efficiencies.
* Provide data reporting of orders, sales, and inventory to plant management, sales teams, and customers, as requested.
* Create and manage customer-specific reporting requirements such as daily status updates, order prioritization, MSF delivery, OTD (on-time delivery), and warehoused inventory status.
* Coordinate the efforts of internal and external vendors to ensure the correct tooling, artwork, and CADs (computer-aided design) are approved by the customer and provided to the manufacturing team.
* Consistently demonstrate exceptional administrative, organizational and communication skills.
* Observe and report to plant management and sales teams noteworthy customer concerns or trends.
* Participate in production meetings to ensure that orders are tracked from receipt of roll-stock to final delivery to ensure all production steps and shipping plans satisfy commitment made to customer.
* Research and resolve customer order discrepancies to include customer credits or debits, quality concerns, make-up orders, and returned/reworked items.
* Ensures customer price lists are accurate and update when required.
* Research and address discrepancies on weekly Accounts Receivable Reporting to ensure correct pricing and timely payments maintained.
* Work independently with minimal oversight.
* Provide forecasts to plant management and sales teams based on customer input and/or historical trends.
* Provide quality assurance checks on technical specifications used for quoting new business.
* Communicates customer expectations and requests to scheduling, manufacturing, and shipping departments.
The Qualifications, Skills and Knowledge You Will Bring:
* 3 years of industry experience with a high school diploma/GED or an undergraduate degree
* Ability to perform basic math functions such as working with fractions and percentages, manipulating and recording figures to provide accurate quantities, estimates and quotations.
* High level of proficiency in Microsoft Office products, specifically Excel and Word
* Outstanding communication skills, written and verbal.
* Customer Focus
* Decision-Making
* Attention to detail
* Integrity and Trust
* Perseverance
* Composure
* Team Orientated
* Relationship building
* Multi-tasking
* Ability to work under pressure
* Flexible
* Quick thinker / Learner
* Exceptional problem solver
* Good listener
The Benefits You Will Enjoy:
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.
The Career You Will Build:
Sales and Leadership training, promotional opportunities within a global company
The Impact You Will Make:
We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're Proud to be IP.
The Culture You Will Experience:
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.
The Company You Will Join:
International Paper (NYSE: IP) is a global producer of sustainable packaging, pulp and other fiber-based products, and one of the world's largest recyclers. Headquartered in Memphis, Tenn., we employ approximately 39,000 colleagues globally who are committed to creating what's next. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2023 were $18.9 billion. Additional information can be found by visiting internationalpaper.com.
International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or **************.
$48.3k-64.4k yearly Auto-Apply 21d ago
Account Coordinator
Auxiant 3.1
Account associate job in Cedar Rapids, IA
Full-time Description
Auxiant's Mission Statement and Core Values
Mission:
An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results.
Core Values: Independent Solutions. REAL Results
Respect
Empowerment
Agility
Leadership
Job Summary:
Introductory position in the Client Services department with potential advancement opportunities available. The Account Coordinator position supports Account Managers and Account Executives to ensure Auxiant is providing a high level of customer service leading to client satisfaction and retention through various tasks, projects, and custom data reporting.
Essential Functions:
Provide support to Account Managers on implementation and day-to-day maintenance of clients.
Coordinate with internal departments on issue resolution for clients, brokers, and other vendors.
Attend to the needs of clients, brokers, Account Managers and Sales Consultants as a value-added service externally and internally.
Buy-Down Account Management for partially self-funded clients.
Directly manage 3-5 lower-maintenance traditional self-funded clients.
Assist with the preparation of PowerPoint presentations, welcome packets or other materials for client and/or employee open enrollment meetings and health fairs.
Assist Account Managers on monthly reporting functions and data analysis.
Develop and maintain positive relations between Account Managers and Operations by aiding effective cross-departmental collaboration toward shared business objectives.
Nonessential Functions:
Assist with client and employee meetings/health fairs as needed (minimal travel as needed).
Other duties as assigned or appropriate.
Requirements
Education/Qualifications:
Knowledge of self-funded or fully insured health plans (HIPAA, DOL regulations, ERISA, medical terminology and claims processing preferred but not required).
PC Skills including e-mail, Word, Excel, and PowerPoint.
Excellent interpersonal and written/verbal communication skills.
Attention to detail and strong problem-solving skills.
Ability to multi-task. 2-4 years related experience; or equivalent combination of education and experience.
Physical and mental demands:
Must be able to remain in a stationary position up to 8 hours a day, move or traverse about the office to access office machinery, regularly moving objects up to 5 lbs. Consistently operate a computer and other office machinery such as telephones, printers, scanners etc. Communicate and effectively detect and exchange information on a continual basis.
Working Conditions: Office environment, stable indoor temperatures ~70 degrees.
$30k-39k yearly est. 14d ago
Accounting Specialist
Maher Bros Transfer and Storage
Account associate job in Cedar Rapids, IA
Job Description
Full-time | Moving, Storage & Logistics | Monday-Friday, 8 AM-5 PM
About the Company
We are a trusted moving, storage, and logistics company that has proudly served our community for over 100 years. Our long history is built on reliability, hard work, and a commitment to excellent customer service. As a small business, we operate as a tight-knit team and value employees who take pride in their work and want to build a long-term career. We're focused on creating a supportive environment where people can contribute, grow, and be part of a company with deep roots and a strong future.
About the Role
We're looking for a dependable Accounting Specialist with 2-3 years of small-business accounting experience. This position supports daily accounting tasks, payroll, billing, and general office and financial functions. Ideal for someone who wants a long-term role with variety, stability, and room to grow.
Key Responsibilities
Assist with daily accounting tasks and data entry
Support accounts payable and accounts receivable processes
Assist with payroll processing
Handle billing for moves, storage, and logistics jobs
Support month-end reconciliations and reporting
Maintain accurate financial records
Cross-train and assist with a variety of office functions
What We're Looking For
2-3 years of accounting experience (small-business preferred)
Experience with or exposure to payroll
Strong accuracy, organization, and attention to detail
Ability to work with all departments -drivers, dispatch warehouse, and office staff
Hardworking, inquisitive, and dependable
Seeking a long-term, stable position
Benefits
401(k)
Health, Dental, and Vision Insurance
Life Insurance
Paid Holidays
Paid Time Off (PTO)
#hc219836
$29k-40k yearly est. 1d ago
Accounts Payable/Accounts Receivable Specialist
Cascade Lumber Company
Account associate job in Cascade, IA
Job Description
Cascade Lbr & Mfg Co, a family-owned business located in Cascade IA, is a fast-growing, diversified, market leader in the construction industry. We are seeking a dependable and detail‑oriented Accounts Payable/Accounts Receivable Specialist to join our team. This role manages all aspects of accounts payable and receivable for manufacturing and retail.
Responsibilities Include:
Processing vendor invoices accurately and on time
Generating and issuing customer invoices including sales tax determination
Reconciling accounts and resolving discrepancies
Maintaining accurate financial records
Assisting with month‑end general accounting tasks
Communicating with vendors and customers in a professional manner
Collaborating with internal team to resolve accounting issues and improve processes
What We're Looking For:
Minimum two years' experience in Accounts Payable, Accounts Receivable, or general accountingAssociate's degree in accounting is a plus, but not required
Strong attention to detail
Excellent problem solving skills
Strong written and verbal communication skills
Proficient in accounting software, MS Excel, Word, and Outlook
Ability to work independently and collaboratively
Ability to manage multiple tasks and deadlines
Why Work with Us:
Competitive pay
Excellent benefit offering
Supportive team environment
Opportunity to grow your skills in accounting and finance
If you're reliable, motivated, and ready to contribute to a great team, we want to hear from you!
$29k-39k yearly est. 6d ago
Account Representative - State Farm Agent Team Member
Doug Valentine-State Farm Agent
Account associate job in Cedar Rapids, IA
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Profit sharing
Training & development
Wellness resources
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Doug Valentine - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$30k-43k yearly est. 7d ago
Account Representative - State Farm Agent Team Member
Heath Kilpatrick-State Farm Agent
Account associate job in Cedar Rapids, IA
Job DescriptionBenefits:
401(k) matching
Health insurance
Paid time off
Training & development
Your Impact Matters: Become an Account Representative - State Farm Agent Team Member with Heath Kilpatrick - State Farm Agent
Are you passionate about helping people make informed decisions and building strong relationships?
Welcome to Heath's State Farm Agency, where excellence and dedication define our service.
Renowned throughout the Cedar Rapids area, Heath is known not only for his expertise in insurance but also for his commitment to mentoring and empowering his team.
In this role, you will be responsible for guiding clients through the insurance process, ensuring their needs are met promptly and efficiently.
Your work will make a real difference by delivering solutions that improve our clients' lives.
At our agency, you'll find a blend of personalized, attentive care that is paired with a commitment to professional growth.
Our team ensures that every client receives the highest level of service. Join us and discover why Heath's State Farm Agency stands out as a leading agency in providing reliable and tailored insurance solutions.
What You'll Do:
Guide clients through insurance products and services with ease.
Support customers with policy applications and renewals.
Respond to client inquiries promptly and professionally.
Keep track of client interactions with accuracy and attention to detail.
What We're Looking For:
Strong communication and relationship-building skills.
A knack for multitasking and staying organized.
Experience in customer service or sales is a plus.
$30k-43k yearly est. 7d ago
Accounting Specialist - Hyper Drive 1st Shift
Ranews Companies
Account associate job in Waterloo, IA
This position is a key member of the Accounting team and will be responsible for the tasks outlined below and have the opportunity to grow with the company. Applicants for this position should have a minimum of 3 years of accounts payable experience. QuickBooks and/or Microsoft Dynamics experience preferred. Accounting degree a plus but not required.
Location: Waterloo, IASalary: $19 - $25 /hour (based on experience) Job Type: Full-time Benefits: Performance Bonus, Paid Holidays, Medical, Dental, Vision, Life, 401K
Accounting Specialist Responsibilities:
Process high volume invoices on a 3 way match basis.
Entering and coding invoices into QuickBooks/Microsoft Dynamics.
Maintain an accurate AP Aging Schedule.
Month-end accruals and assist with close.
Answer vendor inquiries.
Process expense reports.
Preparing assigned vendor invoices for payment.
Researching discrepancies between accounts or invoices.
Preparing journal entries.
May assist with special projects.
$19-25 hourly 8d ago
Vendor Partner Account Specialist
VGM Insurance 3.8
Account associate job in Waterloo, IA
VGM & Associates is the nation's largest and most comprehensive Member Service Organization (MSO) for post-acute healthcare including DME/HME, Respiratory, Sleep, Wound Care, Complex Rehab, Women's Health, Home Modifications and Orthotics & Prosthetics providers. Over 2,500 providers with nearly 7,000 locations rely on VGM to connect them to valuable resources every single day.
Position Summary
The Vendor Partner Accounts Specialist supports the management of Tier 4 vendor relationships for VGM & Associates. This role oversees contract administration, vendor onboarding, pricing and contracting communications, and audit-related tasks. The specialist ensures smooth day-to-day vendor operations through account management, strong communication, accurate administrative support, and a deep understanding of VGM partnerships.
Reporting Accountability: Contracts Administrator
Working Location: Waterloo, IA with 4 days per week required in office.
Work Hours Classification: Monday- Friday 8-5pm with off-hour requirements as needed for events or vendor site visits.
Key Responsibilities
* Serve as the primary owner and point of contact for Band (group purchasing management software).
* Manage relationships with Tier 4 vendor partners (109 vendors), including communication with channel leaders, sales, and marketing.
* Handle client communication, vendor needs assessment, and retention efforts.
Audit Process & Invoicing
* Oversee all audit and LOP forms; coordinate required LOPs with the sales team.
* Contact vendors regarding account connections, member inquiries, and pricing issues.
* Maintain up to date knowledge of vendor invoicing requirements (monthly and on request).
Vendor Management & Contract Administration
* Manage the Business Assessment process for prospective vendors including paperwork collection, CRM entry, and coordination of internal/external discussions.
* Act as liaison between channel leaders, prospective vendors, and the contract administrator.
* Lead vendor onboarding calls (contract overview, reporting, fees, membership lists, audits, support contacts).
* Enter vendor data in I.VGM, assign M#, upload contracts, and complete related administrative tasks.
* Notify internal teams of new vendors and coordinate next steps.
* Create invoices, track payments, and prepare membership lists.
* Collect and communicate pricing changes to marketing.
* Coordinate vendor visit scheduling with the Executive Assistant team.
Sales Team Support
* Maintain updated support documents for vendor partnerships.
* Update sales team forms related to vendors (Audit, LOP forms, membership packets).
Key Qualifications
The ideal vendor partner account specialist is driven to learn and stay up to date on processes and skills needed for success in this role.
* Minimum of 2 years in an account management or customer service-oriented role.
* Relationship-oriented with strong interpersonal skills, problem-solving, and CRM usage.
* Solid working knowledge of Excel and Outlook.
* Ability to efficiently learn new internal programs needed to complete tasks.
* Sound interpersonal, verbal, and written communication skills.
* Possess the ability to be independent in much of their function and to reach out when help is needed.
* Highly organized with the ability to prioritize workload and manage multiple, potentially conflicting deadlines with attention to detail and within agreed timelines.
* A flexible attitude with respect to work assignments and new learning.
* Shows commitment to and performs consistently high-quality work.
Physical Requirements
* Sitting for long amounts of time.
* Using technology efficiently such as computers, phones, misc. office equipment.
* Standingand walking throughout the VGM facilities.
* Travel to industry conferences, as needed.
This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate.
VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$37k-54k yearly est. 5d ago
Vendor Partner Account Specialist
Vgm Group, Inc. 3.9
Account associate job in Waterloo, IA
VGM & Associates is the nation's largest and most comprehensive Member Service Organization (MSO) for post-acute healthcare including DME/HME, Respiratory, Sleep, Wound Care, Complex Rehab, Women's Health, Home Modifications and Orthotics & Prosthetics providers. Over 2,500 providers with nearly 7,000 locations rely on VGM to connect them to valuable resources every single day.
Position Summary
The Vendor Partner Accounts Specialist supports the management of Tier 4 vendor relationships for VGM & Associates. This role oversees contract administration, vendor onboarding, pricing and contracting communications, and audit-related tasks. The specialist ensures smooth day-to-day vendor operations through account management, strong communication, accurate administrative support, and a deep understanding of VGM partnerships.
Reporting Accountability: Contracts Administrator
Working Location: Waterloo, IA with 4 days per week required in office.
Work Hours Classification: Monday- Friday 8-5pm with off-hour requirements as needed for events or vendor site visits.
Key Responsibilities
Serve as the primary owner and point of contact for Band (group purchasing management software).
Manage relationships with Tier 4 vendor partners (109 vendors), including communication with channel leaders, sales, and marketing.
Handle client communication, vendor needs assessment, and retention efforts.
Audit Process & Invoicing
Oversee all audit and LOP forms; coordinate required LOPs with the sales team.
Contact vendors regarding account connections, member inquiries, and pricing issues.
Maintain up to date knowledge of vendor invoicing requirements (monthly and on request).
Vendor Management & Contract Administration
Manage the Business Assessment process for prospective vendors including paperwork collection, CRM entry, and coordination of internal/external discussions.
Act as liaison between channel leaders, prospective vendors, and the contract administrator.
Lead vendor onboarding calls (contract overview, reporting, fees, membership lists, audits, support contacts).
Enter vendor data in I.VGM, assign M#, upload contracts, and complete related administrative tasks.
Notify internal teams of new vendors and coordinate next steps.
Create invoices, track payments, and prepare membership lists.
Collect and communicate pricing changes to marketing.
Coordinate vendor visit scheduling with the Executive Assistant team.
Sales Team Support
Maintain updated support documents for vendor partnerships.
Update sales team forms related to vendors (Audit, LOP forms, membership packets).
Key Qualifications
The ideal vendor partner account specialist is driven to learn and stay up to date on processes and skills needed for success in this role.
Minimum of 2 years in an account management or customer service-oriented role.
Relationship-oriented with strong interpersonal skills, problem-solving, and CRM usage.
Solid working knowledge of Excel and Outlook.
Ability to efficiently learn new internal programs needed to complete tasks.
Sound interpersonal, verbal, and written communication skills.
Possess the ability to be independent in much of their function and to reach out when help is needed.
Highly organized with the ability to prioritize workload and manage multiple, potentially conflicting deadlines with attention to detail and within agreed timelines.
A flexible attitude with respect to work assignments and new learning.
Shows commitment to and performs consistently high-quality work.
Physical Requirements
Sitting for long amounts of time.
Using technology efficiently such as computers, phones, misc. office equipment.
Standingand walking throughout the VGM facilities.
Travel to industry conferences, as needed.
This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate.
VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$32k-40k yearly est. Auto-Apply 6d ago
Finance Coordinator
30Hop
Account associate job in Coralville, IA
Job Title: Finance Coordinator - 30hop Group (30hop, Iowa Athletic Club and Tribute Eatery & Bar)
Join the 30hop Group as a Finance Coordinator! 30hop Group is a fast-growing Midwest upscale casual, full-service restaurant and bar founded in Coralville, Iowa. With nine locations across Iowa, Nebraska, Kansas, and Missouri, we deliver bold flavors, vibrant energy, and exceptional hospitality in spaces where guests always feel welcome.
We're seeking a detail-oriented Finance Coordinator to support key financial operations and ensure smooth, accurate processes as the company continues to grow.
Role Overview
The Finance Coordinator ensures accurate and timely financial operations across the company, including payroll, accounts payable/receivable, inventory tracking, and reporting. This role maintains clean financial systems and reliable processes, giving leadership dependable data for decision-making, while collaborating with store leaders and the Finance Operations Manager to support smooth day-to-day operations and company growth.
Compensation: $60,000-$80,000 per year
Schedule: Full-time, Hybrid/Remote
Benefits:
Medical coverage is available on the 1st of the month following 60 days of employment. 30hop covers 90% of the insurance premium.
Dental and vision plans are available at the employee's option.
Paid Time Off (PTO)
Paid maternity (4 weeks) and paternity leave (2 weeks)
Free Employee Assistance Program for all employees and their families.
Employee discounts and perks include a complimentary meal for managers on duty. All employees receive 25% off food (excluding alcohol) for themselves and up to seven (7) guests when dining as a guest, plus 25% off personal alcohol purchases. Discounts begin on day one at your home restaurant, along with additional discounts for you and one (1) guest at all Craft Concepts Restaurants (25+ locations in Iowa, Kansas City, Missouri, and Omaha) after 60 days of employment.
Accountabilities
Finance Coordinator direct responsibilities
Assist with bi-weekly payroll processing in partnership with HR by reviewing time entries, pay rates, and basic payroll reports to help ensure accuracy and compliance
Support tip reporting audits by reviewing data, flagging inconsistencies, and helping communicate proper procedures to store leaders
Enter, track, and reconcile vendor invoices, ensuring accurate coding, documentation, and timely payment within delegated approval limits
Maintain vendor records and assist with resolving basic invoice or payment discrepancies
Support MarginEdge usage by assisting with inventory tracking, data entry, and validation to ensure system accuracy across all locations
Review inventory and cost data for completeness and flag issues or variances for follow-up
Collaborate with the finance team during period-end close by assisting with reconciliations, report preparation, and P&L support
Help prepare and maintain weekly scorecards and routine monthly or quarterly financial rollups
Serve as a support contact for financial and operational systems including KitchenSync, MarginEdge, Toast, and accounting software
Assist with system updates, data cleanup, and routine checks to maintain system compliance and data integrity
Maintain organized digital records and documentation to support reporting, audits, and internal reviews
Communicate with store leaders and internal teams to collect missing information or clarify data as needed
Support the Finance Operations Manager with administrative finance tasks and special projects
Other duties as assigned
Expectations
Maintain accurate, compliant, and timely payroll and vendor data
Ensure MarginEdge and related financial systems are consistently updated with reliable data
Deliver weekly and monthly P&L reporting accurately and on schedule
Provide leadership with clear, complete, and actionable scorecards within established reporting timelines
Support the Finance Operations Manager and Integrator by managing routine operational finance tasks efficiently
Qualifications
1-3 years of experience in accounting, bookkeeping, or finance operations, with restaurant or hospitality experience a plus
Comfortable working in a hybrid environment with a mix of remote and in-office work
Strong attention to detail with an organized, process-driven approach
Proficiency in Excel or Google Sheets
Familiarity with QuickBooks Online or similar accounting software preferred
Comfortable coordinating with multiple internal teams and external vendors
Aligned with company core values, including ownership, discipline, and coachability
*30hop Group is an equal employment opportunity employer
$60k-80k yearly 12d ago
Vendor Partner Account Specialist
Forbin
Account associate job in Waterloo, IA
VGM & Associates is the nation's largest and most comprehensive Member Service Organization (MSO) for post-acute healthcare including DME/HME, Respiratory, Sleep, Wound Care, Complex Rehab, Women's Health, Home Modifications and Orthotics & Prosthetics providers. Over 2,500 providers with nearly 7,000 locations rely on VGM to connect them to valuable resources every single day.
Position Summary
The Vendor Partner Accounts Specialist supports the management of Tier 4 vendor relationships for VGM & Associates. This role oversees contract administration, vendor onboarding, pricing and contracting communications, and audit-related tasks. The specialist ensures smooth day-to-day vendor operations through account management, strong communication, accurate administrative support, and a deep understanding of VGM partnerships.
Reporting Accountability: Contracts Administrator
Working Location: Waterloo, IA with 4 days per week required in office.
Work Hours Classification: Monday- Friday 8-5pm with off-hour requirements as needed for events or vendor site visits.
Key Responsibilities
Serve as the primary owner and point of contact for Band (group purchasing management software).
Manage relationships with Tier 4 vendor partners (109 vendors), including communication with channel leaders, sales, and marketing.
Handle client communication, vendor needs assessment, and retention efforts.
Audit Process & Invoicing
Oversee all audit and LOP forms; coordinate required LOPs with the sales team.
Contact vendors regarding account connections, member inquiries, and pricing issues.
Maintain up to date knowledge of vendor invoicing requirements (monthly and on request).
Vendor Management & Contract Administration
Manage the Business Assessment process for prospective vendors including paperwork collection, CRM entry, and coordination of internal/external discussions.
Act as liaison between channel leaders, prospective vendors, and the contract administrator.
Lead vendor onboarding calls (contract overview, reporting, fees, membership lists, audits, support contacts).
Enter vendor data in I.VGM, assign M#, upload contracts, and complete related administrative tasks.
Notify internal teams of new vendors and coordinate next steps.
Create invoices, track payments, and prepare membership lists.
Collect and communicate pricing changes to marketing.
Coordinate vendor visit scheduling with the Executive Assistant team.
Sales Team Support
Maintain updated support documents for vendor partnerships.
Update sales team forms related to vendors (Audit, LOP forms, membership packets).
Key Qualifications
The ideal vendor partner account specialist is driven to learn and stay up to date on processes and skills needed for success in this role.
Minimum of 2 years in an account management or customer service-oriented role.
Relationship-oriented with strong interpersonal skills, problem-solving, and CRM usage.
Solid working knowledge of Excel and Outlook.
Ability to efficiently learn new internal programs needed to complete tasks.
Sound interpersonal, verbal, and written communication skills.
Possess the ability to be independent in much of their function and to reach out when help is needed.
Highly organized with the ability to prioritize workload and manage multiple, potentially conflicting deadlines with attention to detail and within agreed timelines.
A flexible attitude with respect to work assignments and new learning.
Shows commitment to and performs consistently high-quality work.
Physical Requirements
Sitting for long amounts of time.
Using technology efficiently such as computers, phones, misc. office equipment.
Standingand walking throughout the VGM facilities.
Travel to industry conferences, as needed.
This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate.
VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$33k-51k yearly est. Auto-Apply 6d ago
Accounting Associate
Nexus Cooperative 3.9
Account associate job in Homestead, IA
Job Brief We are recruiting an aspiring AccountingAssociate to join our expanding team based at our Charles City, IA Nexus Cooperative office. As an AccountingAssociate, you will report to the Accounting Admin Team Leader and be working closely within a team to process approximately 3,000+ invoices per month along with many other accounting" />
Now offering Free Price Later at all Nexus grain locations while space allows. Contact your Grain Representative for more details.
* Agronomy
* Energy
* Feed
* Grain
* Lumber
* Safety
* About Us
* Careers
* Locations
* Cash Bids
* Futures
* Useful Documents
* Nexus App & Portal
* About Us
* Careers
* Locations
* Cash Bids
* Futures
* Useful Documents
* Nexus App & Portal
* Agronomy
* Energy
* Feed
* Grain
* Lumber
* Safety
Careers
AccountingAssociate
Openings: 1
Location: Charles City, IA
Job Brief
We are recruiting an aspiring AccountingAssociate to join our expanding team based at our Charles City, IA Nexus Cooperative office. As an AccountingAssociate, you will report to the Accounting Admin Team Leader and be working closely within a team to process approximately 3,000+ invoices per month along with many other accounting duties. You will be working with a passionate and supportive team. This role is perfect for someone looking to grow and develop their career with a business that will support and guide them in their career development.
Leadership:
* Promote an environment and culture that focuses on fulfilling the mission and core values of Nexus.
* Model behaviors that support Nexus mission and core values to be a trusted advisor to our customers and members
* Eager and willing to assist within other departments and within the team.
Duties and Responsibilities:
* Reviewing invoices for accuracy and coding those invoices after they are approved through the approval system
* Reviewing invoices for accuracy and coding those invoices after they are approved through the approval system
* Attaching any BOL's, purchase order numbers or packing slips to invoices
* Reconcile statements requesting any invoices we are missing
* Process vendor payments by check and ach while maintaining payment terms
* Ensuring that all correspondence relating to overdue accounts is actioned and solved on the day of receipt
* Answering phone calls and direct them to the correct person when necessary
* Update monthly spreadsheets and process manual checks for ACH payments that are made for the month.
* Apply customer payments to their accounts
* Process customer statements to be mailed monthly
* Process invoices through Psigen and into Laserfiche
* Send invoices to the appropriate person for approval in Laserfiche
* Perform other duties as assigned
Requirements:
* Basic understanding of clerical procedures and systems such as recordkeeping and filing
* Ability to work independently with good time management skills
* Excellent verbal/written communication skills and the ability to function as part of a team
* Demonstrates good judgment and discretion in handling confidential information
* Strong Organizational skills
* Ability to work under pressure and meet deadlines all the while being detail-oriented
* Ability to multitask and complete work with a high degree of accuracy, judgment and integrity
* Must have one to three years of experience in an accounting role
* Associates degree required or related experience
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position:
* The employee is regularly required to talk or hear.
* The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls.
* The employee is occasionally required to stand; walk; sit; and reach with hands and arms.
* The employee must occasionally lift and/or move up to 15 pounds.
* Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
* The Prolonged periods sitting at a desk and working on a computer.
* The noise level in the work environment is usually low to moderate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
$51k-71k yearly est. 60d+ ago
Accounts Receivable Specialist
Garageco Intermediate LLC
Account associate job in North Liberty, IA
Title: Accounts Receivable Specialist
Reports to: Accounts Receivable Manager
Job Type: Full-Time
Come join our team and open the door to an amazing career at Dans Overhead Doors & More! We have an immediate need for an Accounts Receivable Specialist at our North Liberty location.
Dans Overhead Doors & More is one of Iowas leading garage door companies. We believe in not only being a business of integrity, but a part of our community. With our commitment to quality, professionalism, and customer satisfaction, we have built a solid reputation as a trusted provider of garage door installation, maintenance, and repair services for over 40 years. Our team of experts is known for their attention to detail and commitment to delivering the best solutions for our customers' needs.
Summary
In the role of Accounts Receivable Specialist, you will play a pivotal role by managing and processing incoming payments, maintaining accurate customer accounts, and ensuring timely collections. This role involves tracking invoices, reconciling accounts, and resolving payment discrepancies to maintain a healthy cash flow and support overall financial stability. The specialist will collaborate with other departments and communicate with customers to address billing issues, ensuring an efficient and professional approach to account management.
Duties
· Invoice Management: Generate and send invoices to customers, track payment status, and follow up on overdue accounts.
· Payment Processing: Record payments, apply them to appropriate accounts, and reconcile discrepancies between customer payments and invoices.
· Customer Communication: Handle customer inquiries regarding billing, payment issues, and account discrepancies, ensuring prompt resolution and maintaining positive relationships.
· Technician Coordination & Pricing Communication: Communicate directly with technicians by phone to provide service totals and pricing details, enabling them to accurately inform customers of expected service call costs.
· Account Reconciliation: Regularly review and reconcile accounts receivable records, ensuring accuracy and completeness of financial data.
· Credit Management: Monitor credit risk, and ensure compliance with credit policies.
· All Hands-on deck: You may be asked to go beyond your role and assist where needed: Contribute to various tasks and provide team support.
Requirements
· Experience: 3-5+ years in accounts receivable, finance, or related roles.
· Technical Skills: Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle) and advanced Excel skills.
· Knowledge: Strong understanding of accounts receivable processes, invoicing, collections, and financial reporting. Familiarity with AIA billing is preferred but not required.
· Communication Skills: Excellent verbal and written communication, with the ability to liaise effectively with clients and internal teams.
Work Conditions
Climate controlled, office environment
Repetitive hand and wrist motion, use of computers and internal office equipment
Benefits
We are proud to offer a robust benefits package to our Team Members including:
Competitive hourly pay
Medical, dental, and vision insurance with multiple plan options
Short- and Long-Term Disability
Employer-paid Life Insurance with buy-up options
Accident Care
Hospital Indemnity
401(k) with Employer Match
Generous Paid Time Off (PTO)
Paid Holidays
Team Member Recognition & Reward Programs
Core Values
At Dans Overhead Doors & More we base our actions on the following core values and request the same from all team members:
Teamwork we operate as a team and succeed together.
Grit we have the courage, strength, and character to persevere.
Sincerity we are transparent and trustworthy.
Development we strive for continuous improvement, both professionally and personally
We are an (EOE) Equal Opportunity Employer.
Requirements:
PI61cd6c912f22-31181-39540556
$29k-37k yearly est. 8d ago
Pharma Account Rep
Prism Biotech
Account associate job in Waterloo, IA
Pharmaceutical Sales Representative - Experienced and Entry Level openings If you are looking for Sales Rep career it is a good idea to consider the exponentially fast-growing healthcare industry. The healthcare and pharmaceutical industry in the United States is expected to increase by billions of dollars over the next decade while the need for new Pharmaceutical Sales Rep's to educate healthcare professionals on new products will become a public health necessity. If you are looking to work as a Pharmaceuticals Sales Rep we would like to hear from you right away.
Our company is currently seeking dynamic and highly-driven sales professionals to join our highly successful Pharmaceutical Sales Rep team. This position will report directly to the Sales Manager and must consistently meet or exceed all sales budgets/goals on all products assigned. Each Pharmaceutical Sales Rep is expected to possess a high-level knowledge of their product, customer and territory. An average of 8 sales calls/presentations per day to physician prescribers as well as nurses plus Pharmacy sales presentations. All of our Pharmaceutical Sales Representative team members are also expected to attend all company function as well online meetings. Various administrative duties such as sales reporting are also required. Must also complete all industry training and must maintain an acceptable driving record regarding accidents and incidents.
The company has been improving the lives of people through every stage of life by identifying unmet healthcare needs. Each Pharmaceutical Sales Rep delivers innovative, high-quality prescription, and specialty products using only the purest ingredients and FDA-approved methods of manufacturing. We are recognized as a pioneer and leader in several therapeutic areas and also offers leading products through its pediatric, dermatology, primary care, cardiology, diagnostics and long-term care service lines.
Pharmaceutical Sales Rep job openings requirements
Our Pharmaceutical Sales Reps must have the ability to work independently with little supervision
One-two years of successful outside business to business sales experience OR college graduate with track record of achievements to include collegiate sports or student government or entrepreneurial achievements.
All of Pharmaceutical Sales Representatives must have demonstrated ability to plan, analyze and act upon sales data within an assigned geography.
Ability for persuasive business communication with physicians and providers.
Exercise good business judgment and discretion and to analyze and address territory opportunities.
Computer Skills: proficiency in business software such as Microsoft Outlook, Word, Excel
Duties for all of our Pharmaceutical Sales Rep team members:
Each of our Pharmaceutical Sales Reps will develop and execute territory business plan that results in achievement of assigned sales quota for assigned products.
Develop and maintain product knowledge, business acumen, and proven sales processes for assigned products.
Conduct clinical/reimbursement in-service training programs with appropriate customers.
All of our Pharmaceutical Sales Reps will educate patients and health care providers in clinic setting on the proper use of the prescribed product.
Assist organization with projects to include but not limited to: test markets, market surveys, product idea evaluations, and competitive research.
All of our Pharmaceutical Sales Reps must adhere to inventory and sample control processes which include but are not limited to compliance regulations, cost control measures, and field/sample inventory management
Stay current with company communications through the use of technology which includes but is not limited to email, voice mail, conference calls, and meetings.
Please apply for this opportunity immediately for consideration.
$31k-43k yearly est. Auto-Apply 60d+ ago
Accounts Receivable Specialist
Heartlandexternalcareers
Account associate job in North Liberty, IA
Heartland Express is growing and hiring; seeking professional individuals to join our team!
Currently, we are seeking an Account Receivable Specialist for our North Liberty, IA headquarters. This is a full-time, immediate opening.
Primary Function
The A/R Specialist role is a dynamic and exciting position spanning multiple areas of responsibility. The ideal candidate will meet the qualifications below, or must be willing to do on the job training to gain fluency in these areas.
Description
The role is comprised of three main functions: Dedicated and Statement Billing; Accessorial Billing; and Paperwork Collections. The individual performing each of these will require well established office skills to be successful, including Excel experience, great organization skills, attention to detail, the ability to manage your time, and the ability to work in an ever-changing, team-oriented environment. A positive attitude and dependable work ethic are required for this role.
$29k-37k yearly est. 1d ago
Accounts Receivable Specialist
Dan's Overhead Door
Account associate job in North Liberty, IA
Full-time Description
Title: Accounts Receivable Specialist
Reports to: Accounts Receivable Manager
Job Type: Full-Time
Come join our team and open the door to an amazing career at Dan's Overhead Doors & More! We have an immediate need for an Accounts Receivable Specialist at our North Liberty location.
Dan's Overhead Doors & More is one of Iowa's leading garage door companies. We believe in not only being a business of integrity, but a part of our community. With our commitment to quality, professionalism, and customer satisfaction, we have built a solid reputation as a trusted provider of garage door installation, maintenance, and repair services for over 40 years. Our team of experts is known for their attention to detail and commitment to delivering the best solutions for our customers' needs.
Summary
In the role of Accounts Receivable Specialist, you will play a pivotal role by managing and processing incoming payments, maintaining accurate customer accounts, and ensuring timely collections. This role involves tracking invoices, reconciling accounts, and resolving payment discrepancies to maintain a healthy cash flow and support overall financial stability. The specialist will collaborate with other departments and communicate with customers to address billing issues, ensuring an efficient and professional approach to account management.
Duties
· Invoice Management: Generate and send invoices to customers, track payment status, and follow up on overdue accounts.
· Payment Processing: Record payments, apply them to appropriate accounts, and reconcile discrepancies between customer payments and invoices.
· Customer Communication: Handle customer inquiries regarding billing, payment issues, and account discrepancies, ensuring prompt resolution and maintaining positive relationships.
· Technician Coordination & Pricing Communication: Communicate directly with technicians by phone to provide service totals and pricing details, enabling them to accurately inform customers of expected service call costs.
· Account Reconciliation: Regularly review and reconcile accounts receivable records, ensuring accuracy and completeness of financial data.
· Credit Management: Monitor credit risk, and ensure compliance with credit policies.
· All Hands-on deck: You may be asked to go beyond your role and assist where needed: Contribute to various tasks and provide team support.
Requirements
· Experience: 3-5+ years in accounts receivable, finance, or related roles.
· Technical Skills: Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle) and advanced Excel skills.
· Knowledge: Strong understanding of accounts receivable processes, invoicing, collections, and financial reporting. Familiarity with AIA billing is preferred but not required.
· Communication Skills: Excellent verbal and written communication, with the ability to liaise effectively with clients and internal teams.
Work Conditions
Climate controlled, office environment
Repetitive hand and wrist motion, use of computers and internal office equipment
Benefits
We are proud to offer a robust benefits package to our Team Members including:
Competitive hourly pay
Medical, dental, and vision insurance with multiple plan options
Short- and Long-Term Disability
Employer-paid Life Insurance with buy-up options
Accident Care
Hospital Indemnity
401(k) with Employer Match
Generous Paid Time Off (PTO)
Paid Holidays
Team Member Recognition & Reward Programs
Core Values
At Dan's Overhead Doors & More we base our actions on the following core values and request the same from all team members:
Teamwork - we operate as a team and succeed together.
Grit - we have the courage, strength, and character to persevere.
Sincerity - we are transparent and trustworthy.
Development - we strive for continuous improvement, both professionally and personally
We are an (EOE) Equal Opportunity Employer.
$29k-37k yearly est. 2d ago
Customer Account Coordinator
International Paper 4.5
Account associate job in Waterloo, IA
** Customer Account Coordinator II **Pay Rate** : $48,300 - $64,400 _Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range._ **Category/Shift** : Salaried Full-Time
**Physical Location:**
Waterloo, IA
**The Job You Will Perform:**
+ Acts as the primary point of contact to International Paper's customers and is entrusted to ensure that our customers receive a world-class customer experience.
+ Entrusted as a key-member of the site's team to meet or exceed customer expectations and business objectives.
+ Mastery of Customer Account Specialist accountabilities including:
+ Convert customer purchase orders to manufacturing production orders.
+ Ensure raw materials and tooling are ordered to support production.
+ Communicate, professionally and respectfully, with internal and external customers regarding issues such as order status, estimates/quotations, order changes and order confirmations.
+ Monitor and manage customer inventory levels.
+ Investigate and resolve: order discrepancies, customer quality complaints, overdue accounts receivable, and aged inventory.
+ Establish strong relationships and communicate daily with representatives from operations, shipping, and maintenance to stay abreast of plant activities that could impact customer order fulfillment.
+ Demonstrate a thorough understanding of plant specific manufacturing capabilities.
+ Coordinate with representatives from the design, sales, pricing, and operations department to manage the implementation of new customer items.
+ Demonstrates a solid understanding of the business objectives, goals and values of International Paper.
+ Make daily decisions that maximize customer satisfaction and plant capacity balancing.
+ Solve problems with technical and business acumen, poise, and a sense of urgency.
+ Build strong relationships with customer contacts to establish and maintain International Paper's competitive advantage of providing customers with a world-class customer experience.
+ Establish, manage, and enforce correct order unitization.
+ Demonstrate a solid understanding of International Paper's pricing models including variable contributions levels.
+ Demonstrate the ability to coordinate warehoused items using basic manufacturing skills such as replenishment ordering and FIFO (first in - first out).
+ Routinely assess and report possible obsolescence concerns of aged inventory.
+ Participate in the plant's NPI (non-price improvement) initiatives especially in the areas of aged inventory, trailer utilization, and operational efficiencies.
+ Provide data reporting of orders, sales, and inventory to plant management, sales teams, and customers, as requested.
+ Create and manage customer-specific reporting requirements such as daily status updates, order prioritization, MSF delivery, OTD (on-time delivery), and warehoused inventory status.
+ Coordinate the efforts of internal and external vendors to ensure the correct tooling, artwork, and CADs (computer-aided design) are approved by the customer and provided to the manufacturing team.
+ Consistently demonstrate exceptional administrative, organizational and communication skills.
+ Observe and report to plant management and sales teams noteworthy customer concerns or trends.
+ Participate in production meetings to ensure that orders are tracked from receipt of roll-stock to final delivery to ensure all production steps and shipping plans satisfy commitment made to customer.
+ Research and resolve customer order discrepancies to include customer credits or debits, quality concerns, make-up orders, and returned/reworked items.
+ Ensures customer price lists are accurate and update when required.
+ Research and address discrepancies on weekly Accounts Receivable Reporting to ensure correct pricing and timely payments maintained.
+ Work independently with minimal oversight.
+ Provide forecasts to plant management and sales teams based on customer input and/or historical trends.
+ Provide quality assurance checks on technical specifications used for quoting new business.
+ Communicates customer expectations and requests to scheduling, manufacturing, and shipping departments.
**The Qualifications, Skills and Knowledge You Will Bring:**
+ 3 years of industry experience with a high school diploma/GED or an undergraduate degree
+ Ability to perform basic math functions such as working with fractions and percentages, manipulating and recording figures to provide accurate quantities, estimates and quotations.
+ High level of proficiency in Microsoft Office products, specifically Excel and Word
+ Outstanding communication skills, written and verbal.
+ Customer Focus
+ Decision-Making
+ Attention to detail
+ Integrity and Trust
+ Perseverance
+ Composure
+ Team Orientated
+ Relationship building
+ Multi-tasking
+ Ability to work under pressure
+ Flexible
+ Quick thinker / Learner
+ Exceptional problem solver
+ Good listener
**The Benefits You Will Enjoy:**
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.
**The Career You Will Build:**
Sales and Leadership training, promotional opportunities within a global company
**The Impact You Will Make:**
We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're **Proud to be IP** .
**The Culture You Will Experience:**
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.
**The Company You Will Join:**
International Paper (NYSE: IP) is a global producer of sustainable packaging, pulp and other fiber-based products, and one of the world's largest recyclers. Headquartered in Memphis, Tenn., we employ approximately 39,000 colleagues globally who are committed to creating what's next. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2023 were $18.9 billion. Additional information can be found by visiting internationalpaper.com.
**_International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._**
**_International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact_** **_reasonable.accommodations@ipaper.com_** **_or **************._**
**About Us**
**The Benefits You Will Enjoy:**
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets
**The Career You Will Build:**
Leadership training, promotional opportunities
**The Impact You Will Make:**
We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're Proud to be IP.
**The Culture You Will Experience:**
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.
**The Company You Will Join:**
International Paper (NYSE: IP) is the global leader in sustainable packaging solutions. With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Net sales for 2024 were $18.6 billion. In 2025, International Paper acquired DS Smith creating an industry leader focused on the attractive and growing North American and EMEA regions. Additional information can be found by visiting internationalpaper.com.
International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or **************.
**Job Identification** 2000505
**Job Schedule** Full time
How much does an account associate earn in Cedar Rapids, IA?
The average account associate in Cedar Rapids, IA earns between $29,000 and $59,000 annually. This compares to the national average account associate range of $35,000 to $67,000.
Average account associate salary in Cedar Rapids, IA
$42,000
What are the biggest employers of Account Associates in Cedar Rapids, IA?
The biggest employers of Account Associates in Cedar Rapids, IA are: