Account associate jobs in Hendersonville, TN - 102 jobs

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Lauren Tullos - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage client accounts and update information in the database. Assist clients with policy changes and inquiries. Process insurance claims and follow up with clients on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Josh Hazlewood - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Flexible schedule Opportunity for advancement Paid time off Signing bonus Training & development Position Overview: Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand. Responsibilities: Forge enduring customer relationships and proactively follow up to ensure continued satisfaction. Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions. Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs. Requirements: Genuine interest in marketing products and services that align with customer needs and preferences. Exceptional communication skills across all channels - written, verbal, and attentive listening. A people-centric mindset with a keen eye for detail. Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries. Proficiency in learning and navigating computer functions efficiently. Collaborative spirit, thriving in a dynamic team environment. How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! ********************* Matt Cole - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Madison, TN and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Marshall Brown - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: Salary plus commission/bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for George Meeker - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: Simple IRA Match Downtown Franklin TN Office Bonus based on performance Competitive salary Free food & snacks Opportunity for advancement Paid time off Signing bonus Training & development My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Hendersonville, TN and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Jordan Drake - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: Competitive salary Opportunity for advancement Paid time off Training & development Bonus based on performance Flexible schedule ABOUT OUR AGENCY: As a second-generation State Farm agent, helping people protect what matters most runs in my blood. Our agency is built on a foundation of teamwork, energy, and a genuine passion for serving others. When Im not in the office, Im on the iceI play hockey at the Ford Ice Center in Clarksville, where our agency team also finds time to give back to local schools and the community. In our office, we believe in rewarding hard work. We offer weekly, monthly, quarterly, and yearly bonuses, along with fun incentives like extra PTO and cash rewards. We also love mixing in impromptu promotions to keep motivation high and recognize team wins. If youre someone who thrives in a supportive, fast-paced environment where effort is rewarded and team culture matters, wed love to meet you. ROLE DESCRIPTION: As a Account Associate - State Farm Agent Team Member with Joe Jordan White - State Farm Agent, you will play a key role in driving the growth and success of our insurance agency. Your proactive approach, sales aptitude, and commitment to building lasting relationships with clients will set you apart. This position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and consistently exceeding sales goals. In this role, youll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. Youll have the opportunity to develop professionally while contributing to the agencys success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement. RESPONSIBILITIES: Generate leads and actively pursue new business opportunities. Educate clients about insurance products and recommend appropriate coverage options. Foster strong client relationships through regular follow-ups and proactive communication. Maintain accurate client records and manage policy updates efficiently. QUALIFICATIONS: Excellent communication and relationship-building abilities. Experience in sales or customer service preferred. Goal-oriented and motivated by achieving measurable results. Ability to manage multiple priorities and work effectively in a fast-paced environment.

Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my agency in 2000, and today I have a team of seven. Before becoming an agent, I worked in medical sales and later spent a few years as a claims adjuster, which ultimately led me into agency life. I hold a Business Management degree and my CHFC designation. Fitness is a big part of my life I enjoy working out, spending time with my wife, kids, and grandkids, and getting out on the golf course whenever I can. I offer several perks, including a four-day workweek after one year, a Simple IRA, and full licensing reimbursement. My office culture centers around attitude, teamwork, and healthy competition. Im looking for someone with a great attitude, strong problem-solving skills, and a highly competitive spirit someone who wants to contribute, collaborate, and win with the team. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for David Brown - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: Simple IRA Continued education assistance License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Signing bonus Training & development ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Joel Laird - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred. LOCATION: We have an agency in Smyrna, TN and Murfreesboro, TN. Applicants should be comfortable working out of either office.

Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Flexible schedule Health insurance ABOUT OUR AGENCY: Our agency is built around a young, tight-knit team that feels more like family. We believe in working hard together while also enjoying outside-of-the-office team-building events that keep us connected. As a top 5 financial services agency and top 10 overall production agency in our territory, were proud of our consistent track record of success. Our agent is deeply committed to mentorship, providing guidance that helps team members grow in their careersmany have gone on to open their own successful agencies. With quarterly promotions, high annual bonus potential, access to external leadership and development training, and an in-house business and development coach, we provide the tools and support needed to thrive. Youll also benefit from proven sales and customer service processes paired with hands-on training. If youre looking for a place where you can learn, grow, and achieve your career goals in a supportive, winning environment, this could be the right fit for you. ROLE DESCRIPTION: As a Account Associate - State Farm Agent Team Member with Andrew Baudino - State Farm Agent, you will play a key role in driving the growth and success of our insurance agency. Your proactive approach, sales aptitude, and commitment to building lasting relationships with clients will set you apart. This position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and consistently exceeding sales goals. In this role, youll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. Youll have the opportunity to develop professionally while contributing to the agencys success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement. RESPONSIBILITIES: Generate leads and actively pursue new business opportunities. Educate clients about insurance products and recommend appropriate coverage options. Foster strong client relationships through regular follow-ups and proactive communication. Maintain accurate client records and manage policy updates efficiently. QUALIFICATIONS: Excellent communication and relationship-building abilities. Experience in sales or customer service preferred. Goal-oriented and motivated by achieving measurable results. Ability to manage multiple priorities and work effectively in a fast-paced environment.

Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Account Associate - State Farm Agent Team Member with Caroline Pistole - State Farm Agent, you will play a key role in driving the growth and success of our insurance agency. Your proactive approach, sales aptitude, and commitment to building lasting relationships with clients will set you apart. This position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and consistently exceeding sales goals. In this role, youll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. Youll have the opportunity to develop professionally while contributing to the agencys success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement. RESPONSIBILITIES: Generate leads and actively pursue new business opportunities. Educate clients about insurance products and recommend appropriate coverage options. Foster strong client relationships through regular follow-ups and proactive communication. Maintain accurate client records and manage policy updates efficiently. QUALIFICATIONS: Excellent communication and relationship-building abilities. Experience in sales or customer service preferred. Goal-oriented and motivated by achieving measurable results. Ability to manage multiple priorities and work effectively in a fast-paced environment.

Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Chad Hawkins - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: License Reimbursement Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: We've been in business for 20 years and currently lead a close-knit team of three full-time members, plus the agent. With a strong office culture and a genuinely enjoyable work environment, we also offer flexible scheduling to support work-life balance. The agent is a University of Tennessee alum and has 23 years of insurance experience. Community involvement is a huge part of who we are. We stay active in the community through volunteering with the local food bank and churches. We also take care of our team and offer perks like a Simple IRA and reimbursement for all licensing costs. If you bring a strong work ethic, a good attitude, and a genuine desire to help others, youll fit right in. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Herby Clark - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

Job Description Accounts Payable - Post invoices, pay bills, reconcile statements, accrue outstanding bills, set up new vendors. Accounts Receivable - receipt checks/cash, reconcile credit cards and complete deposits, reconcile/mail statements, set up new vendors.

Job DescriptionSalary: KCH Transportation is a fast-growing, people-first logistics company where you can build a real career in freight, gain hands-on responsibility, and grow with a team that values performance, transparency, and development. We are seeking a highly motivated and dependable Account Support Representative in our Brentwood, TN office! This is a full-time + onsite role with growth opportunities! Ideal Start Date: January 19th, 2026 Position Summary: The Account Support Representative plays a critical role in supporting day-to-day operations for assigned accounts within the Enterprise division. This individual works closely with the Account Management team to ensure freight is scheduled, tracked, and documented accurately while maintaining clean data across internal systems. The ASR serves as a reliable operational extension of the Account Manager, handling administrative and coordination tasks that allow the Account Manager to focus on customer strategy, growth, and relationship management. This position may also communicate directly with customers on routine, transactional updates such as scheduling confirmations, shipment status, and tracking details. Why You'll Love Working Here: Full Benefits Package: Medical, dental, and vision insurance options, plus a 401(k) with company match to support your long-term goals. Paid Time Off & Holidays: Enjoy paid time off and paid holidays! Collaborative, Onsite Team Environment: Work alongside experienced logistics professionals in a fast-paced, supportive office where teamwork and accountability matter. Essential Duties and Responsibilities: Coordinate and confirm pick-up and delivery appointments with carriers, warehouses, and customers Provide proactive shipment tracking and status updates to internal teams and customers Maintain accurate and up-to-date shipment and account data within the TMS Retrieve, organize, and submit required shipping documentation (BOLs, PODs, rate confirmations, invoices, etc.) Assist Account Managers with back-end account support, reporting, and operational follow-up Monitor shipments for potential issues and escalate exceptions to the Account Manager as needed Support overall account accuracy, compliance, and service-level expectations Competencies: Highly organized and detail-oriented Ability to multitask and manage competing priorities Dependability and strong sense of initiative Effective written and verbal communication Coachable and receptive to feedback Team-oriented mindset with a problem-solving attitude Proficient in Microsoft Office applications and TMS systems Education/Experience: High school diploma or GED required Some college or relevant coursework preferred Minimum of 1-2 years of experience in logistics, operations, or administrative support roles

Part-time | $18.00 / hr Department: Gallatin Public Library The Gallatin Public Library is seeking a reliable and detail-oriented Bookkeeper to manage and support the library's financial operations. This position serves as a critical link between the library and the Sumner County Finance Department, ensuring all fiscal responsibilities are completed accurately and on time. The Bookkeeper also supports other administrative functions and may assist with day-to-day library operations as needed. Essential Job Duties and Responsibilities * Receive, review, and code invoices; submit to Finance for payment * Maintain financial records, including receipts, disbursement journals, and bank account reconciliations. * Assist the Library Director with budget preparation and financial monitoring, including classifying income and expenditures. * Prepare monthly, semi-monthly, and annual financial reports for the state, county, and Library Board. * Process purchase orders and related documentation. * Investigate and resolve account discrepancies. * Support general library operations when needed (e.g., front desk, closing procedures). * Maintain financial confidentiality and uphold all county and library policies. * Perform other duties as assigned. Knowledge, Skills, and Abilities * Strong attention to detail and organizational skills. * Ability to manage multiple priorities and meet deadlines. * Excellent communication and interpersonal skills. * Ability to work independently and as part of a team. * Commitment to maintaining confidentiality and professional conduct. Education and Experience * Associate's Degree in Accounting or Bookkeeping, Bookkeeping Certification, or equivalent education. * Two or more years of bookkeeping or relevant accounting experience. * Familiarity with accounting principles and bookkeeping software. * Library experience Work Environment / Physical Demands * Work is performed primarily indoors. * Requires extended periods of sitting, standing, walking, reaching, bending, and lifting up to 25 pounds. * Operate office equipment, including computers, phones, and standard office equipment. Please submit resumes and completed applications to: Gallatin Public Library, Attention: Gabby Cato, Library Director. Interviews will be conducted by appointment only. The Sumner County Library System does not discriminate on the basis of race, sex, religion, color, national or ethnic origin, age, disability, or military service in its policies, or in the admission or access to, or treatment or employment in, its programs, services, or activities. * Full job details Sumner County is an Equal Opportunity Employer.

Liberty FCU, a full-service credit union, is seeking an Account Service Representative (Personal Banker) to assist with the daily retail operations and activities of the Branch Creek office located at 580 Franklin Rd Suite 100, Franklin, TN 37069. Candidates must possess exceptional service skills, professionalism, confidentiality, multi-tasking and problem-solving skills. Previous credit union or financial institution experience is desired. The Branch Creek hours of operation are Monday-Thursday 9:00 a.m. - 5:00 p.m. and Friday 9:00 a.m. - 6:00 p.m. If applicable, an initial six to eight week paid training program will be held in Evansville, IN. Approved travel expenses (hotel, meals, mileage, etc) will be included. If you are interested in applying for this position, please click Apply. Duties and responsibilities include but are not limited to the following: Serve as a primary Account Service Representative. Meet with members to determine their banking needs and recommend appropriate accounts. Assist members with enrolling in credit union products and services. Maintain an active knowledge base of credit union account types, services, guidelines, policies, and procedures. Ensure all required account documents are completed accurately. Strive to meet cross sell goals. Assist members with certificates, IRA and HSA accounts. Serve as a Notary Public and Signature Guarantee for credit union transactions. Open and close safe deposit boxes. Maintain a working knowledge of the credit union's core processing system. Serve as a Consumer Loan Processor. Meet with members to determine their lending needs and recommend appropriate loan type. Maintain an active knowledge base of lending products, guidelines, policies, and procedures. Identify and recommend additional products that meets the member's needs. Ensure all required lending documents are completed accurately. Make follow up outbound calls to members to inquire about lending needs. Strive to support branch lending goals. Serve as back-up Teller/Member Service Representative (MSR). Perform various member transactions such as deposits, withdrawals, and loan payments. Ensure transactions are posted efficiently and correctly. Assist in balancing branch cash machines. Ensure cash drawer is in balance daily. Answer member telephone inquiries. Strive to meet MSR cross sell goals and work to support all branch goals and initiatives. Open and close the office on a rotating basis or when necessary. Assist branch office with record keeping of employee absences and training when necessary. Develop a working knowledge of the credit union's data and word processing system. Any other duties assigned by my supervisor or management. Qualifications: Must have a HS diploma or GED and be at least 18 years of age. Must be able to work a flexible schedule and travel to other office locations when needed. Must be able to stand for long periods of time and do some heavy lifting. Must have 1-2 years of cash handling experience. Banking experience is desired. Benefits and Compensation: Bonus and incentive opportunities Paid Holidays Paid Time Off (Vacation, Sick and Personal Days) Medical, Dental and Vision Insurance 401(k) retirement program with matching funds Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance Tuition Reimbursement Program Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.

Job Description PROGRAM COMPONENT: Administrative Serving under the general supervision of the Chief Operating Officer, this position is responsible for professional accounting and financial management activities. The duties of this position include: Manage the bookkeeping function including maintenance of the general ledger, accounts payable, accounts receivable, payroll, fixed asset management, fleet management and account reconciliations. Maintain complete and accurate records for all financial activity. Collaborate with third-party consultant to prepare and review monthly financial statements and adjacent reporting for Chief Operating Officer, in accordance with GAAP, including variance reporting, analysis and forecasting. Ensure compliance with policies and procedures. Ensure statutory requirements are met. Complete month-end and year-end closings in a timely and accurate manner, including accrual, prepaid, asset and depreciation entries. Serve as the agency's purchasing agent, placing bimonthly orders as requested. Serve as primary point of contact for the annual financial audit; liaise with the Board's Audit Committee and external auditors as necessary. Provide support for program and quality audits. Manage cash flow and prepare monthly cash flow forecasts. Ensure all records are stored securely electronically in compliance with state and federal standards. Support the acquisition of capital assets and ensure that assets are properly recorded, amortized, and disposed of. Own vendor relationships and serve as point of contact for Program and House Managers for utilities and other residential concerns. Accounts Receivable Prepare and send monthly invoices. Respond to inquiries. Report open accounts receivable to Chief Operating Officer monthly. Collaborate with billing and program staff in support of service billing processes. Submit remote bank deposits weekly or as needed. Submit lost revenue claims in a timely manner, as needed. Accounts Payable Ensure payables are submitted in a timely and accurate manner. Maintain record of passthrough expenses to be invoiced monthly. Maintain record of vehicle-related expenses. Report outstanding checks to Chief Operating Officer monthly. Prepare checks for signature as needed. Payroll Collaborate with HR Manager to ensure payroll process runs smoothly. Manage integration between payroll and accounting platforms. Troubleshoot issues, as needed. Ensure annual W-2s and 1099s are issued timely and accurately. Budget preparation Support Chief Operating Officer in budget and forecast preparation; enter budget into accounting system. Prepare monthly reconciliation reports for Chief Operating Officer with analysis and forecasting. Provide requested information to Program Managers in support of funding applications. Operations support Collaborate with Human Resources Manager on the payroll process. Assist Human Resources Manager with legislative compliance including employment standards, occupation health and safety, human rights, etc. Manage Vehicle Maintenance plan and implementation Qualifications Education Bachelor's degree in Accounting, Finance, Business Management/Administration, or related field College course work in accounting a must Knowledge, skills and abilities Demonstrated expertise and experience implementing and maintaining accounting and compliance standards. Demonstrated experience with detailed recordkeeping, including reconciliations. Demonstrated ability to review and analyze financial information and report findings. Excellent keyboarding skills. 10-key a plus. Experience and ease with paperless recordkeeping. Demonstrated ability to work with accuracy, timeliness and discretion. Strong organization, prioritization and time management skills. Ability to collaborate and communicate effectively with stakeholders of all levels. Ability to work independently and maintain confidentiality. Knowledge of federal and state legislation affecting charities. Must possess and maintain a valid Tennessee driver's license. Expertise in the use of electronic platforms: QuickBooks Online Paylocity Banking Payment methods including, ACH, wire transfers, consumer cards and checks Payment platforms including PayPal and Stripe Microsoft applications, especially Excel and Teams Therap Experience 3 to 5 years of progressive financial responsibility Experience in nonprofit finance preferred Experience with Tennessee Department of Disability and Aging and/or TennCare a plus * This position requires sitting at a desk for long periods of time, reviewing electronic and paper documents, accurate computations and the ability to move and lift 25 pounds