Account associate jobs in Memphis, TN - 99 jobs

About Cornerstone Systems Established in 1997, Cornerstone Systems has emerged as a premier transportation company in the United States. As an employee-owned and operated organization, we specialize in providing comprehensive transportation and logistics solutions nationwide. Our services include intermodal transportation, railcar consolidation, truck brokerage, container drayage, LTL, warehousing, and more. With a presence across the country and service coverage extending throughout North America, Cornerstone Systems is committed to delivering Rock Solid Transportation Solutions to our valued clients. Join us and become part of an award-winning company dedicated to delivering excellence. Job Summary Cornerstone Systems is seeking an Intermodal-Account Coordinator for our corporate office located in Memphis, TN. The Account Coordinator, supporting the Intermodal Operations department, represents the core of our Company's operation as they are responsible for coordinating daily freight load movements on a national scale, while maintaining customer satisfaction in an extremely high-pressure, time-sensitive atmosphere. They are a motivated, self-starter able to manage multiple projects at once within a fast-paced environment. This role is crucial in ensuring compliance with company SOPs, maintaining service excellence, and contributing to the growth of our customer and carrier network. While the following outlines the general responsibilities and requirements, it is not exhaustive, as flexibility and initiative are highly valued in this dynamic role. Primary Duties and Responsibilities: Determine and secure most profitable equipment type including equipment requests Schedule pick up appointments based on customer guidelines Dispatch origin carrier Perform rail billing and assign gate reservations when needed Monitor and work Pre-ship and Origin tabs in Edge Manage equipment pools, reconciliation, and reporting Ensure loads are in gated in a timely manner Enter all relevant information (arrival and departure times, notes, etc.) Review and work active alerts in Edge Communicate and enter carrier deductions if applicable Review and process accessorials which occur at origin Communicate with carriers, customers, and railroads Schedule delivery appointments based on customer guidelines Dispatch destination carrier Monitor and work transit and destination tabs in Edge Manage equipment pools, reconciliation, and reporting Ensure termination of empty equipment in a timely manner Enter all relevant information (arrival and departure times, notes, etc.) Review and work all active alerts in Edge Communicate and enter carrier deductions if applicable Review and process accessorials which occur at destination Review team emails, prioritize, and respond in a timely manner Review and process accessorials incurred at destination Run various reports which will assist in properly managing customer's loads Provide problem resolution as needed Identify trends or concerns with each customer and/or carrier and communicate to the team leader, manager and/or sales Communicate any additional charges which could occur to the customer Back up for other team members and/or team leader, as needed Provide on-call coverage as assigned by team leader or supervisor Promote and display Cornerstone's Core Values: Integrity, Honesty, Respect, Loyalty, Never Satisfied Regular and reliable attendance expected Other work-related duties as assigned by supervisor/manager Minimum Knowledge, Abilities and Skills Required Minimum Bachelor's Degree in Business, Transportation, Logistics or related field preferred but not required. 3-5+ years of related work experience within transportation or logistics, and/or additional or specialized training in transportation, logistics, or similar area of study; working knowledge of intermodal transportation preferred, but not required Cost management experience preferred, but not required Must have excellent oral and written communication skills, as well as interpersonal skills Must possess a strong sense of urgency Strong negotiating skills Must possess strong attention to detail Able to manage multiple projects simultaneously, and can work well under pressure Proficient in Microsoft Office Suite, and Outlook

The Accounts Payable Specialist is responsible for accurate and timely processing of vendor invoices and employee expense reports to meet critical weekly and monthly deadlines. Responsibilities * Independently make decisions to determine the approval or denial of employee electronic expense reports submitted via the Professional System Application (PSA), D365 F&O or in paper form which includes receipt verification and travel policy compliance. * Field inquiries pertaining to vendor invoices and employee expenses. * Coordinate preparation and workflow of accounts payable invoices and expenses received for processing. * Review accounts payable invoices and match to supporting purchase orders or obtain appropriate approvals and codes for general ledger. * Deliver timely and accurate information for system entry. * Perform other job-related duties and responsibilities as may be assigned by the Accounts Payable Supervisor. * Perform other duties as assigned by Accounts Payable Supervisor. Qualifications * Associate degree or accounting background preferred * Two years of accounts payable experience preferred * Strong attention to detail required * Excellent communication, teamwork, and customer service skills

Job DescriptionJoin Our Dynamic Team with State Farm Agent Scotty! Scotty is a dedicated professional with a B.B.A in Risk Management & Insurance from the University of Mississippi. He brings 13 years of experience with State Farm, having worked as a team member for 9 years and as an agent for the past 4 years. Scotty is also an active member of Business Networking International, the Bartlett Area Chamber of Commerce, and a proud University of Mississippi alumnus. Scotty is married with two children and believes in building strong community ties. If you're outgoing, customer-focused, and enjoy working with the public, a career with Scotty as a State Farm independent contractor agent could be perfect for you. Our agents exclusively market State Farm insurance and financial service products. Responsibilities Establish and maintain customer relationships with follow-ups as needed. Educate customers on insurance options using a customer-focused, needs-based review process. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, You Will Receive... Simple IRA: Plan for your future with our retirement savings plan. Competitive Salary Plus Commission/Bonus: Earn while you grow. Health Benefits: Comprehensive coverage for your health needs. Paid Time Off: Enjoy vacation and personal/sick days. Flexible Hours: Maintain a healthy work-life balance. Growth Potential: Opportunities for advancement within the agency. License Reimbursement: We support your professional development. Requirements Interest in marketing products and services based on customer needs. Excellent communication skills - written, verbal, and listening. People-oriented with strong interpersonal skills. Detail-oriented and proactive in problem-solving. Ability to learn and navigate computer functions. Team player with a collaborative spirit. If you're motivated to succeed and can see yourself thriving in this role, we encourage you to apply! We will guide you through the next steps in our interview process. Please Note: This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Successful candidates must complete applicable licensing requirements and training programs. This role does not guarantee a future agency position with State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees, and their employees are not employees of State Farm. Embark on a rewarding career journey with limitless potential by applying now!

Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Misty Rosser-White - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Paid time off Signing bonus Training & development My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Memphis, TN and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Cedric Coleman - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Heath Johnson - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: Salary Plus Commission License Reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Leslie Johnson - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

Veteran Marketing Group is a growing organization driven by results, passionate about exploring potential, and dedicated to obliterating the boundaries that define success. Our goal is to exceed client expectations and provide superior customer service with every interaction. Our business development team is looking for the next Junior Account Manager to work with one of the largest Home Improvement companies in the country. The Junior Account Manager is responsible for building upon existing sales systems and ensuring continual brand satisfaction in our Southeast division. So, if you are excited about growing with a nationally known brand and jump starting a career, this role is perfect for you! BASIC RESPONSIBILITIES: · Exceeding weekly sales goals both as an individual and as a team · Relationship building with current and prospective clients · Effectively executing sales systems and product campaigns · Attending/leading and scheduling product presentations · Professional networking and relationship building · Managing client accounts and appointments CANDIDATE REQUIREMENTS: · Stellar interpersonal skills · Critical thinking and problem solving ability · Positive and professional attitude · Ability to work in a fast paced environment · Self-motivated team player · Unmatched work ethic Those with experience in the following categories tend to do well in this role: Sales, Marketing, Customer Service, Retail, Restaurant, Teamwork, Training, Campaigns, Leadership, Communication, Outreach, Advertising, Sports, Teaching, Entrepreneurship, Customer Acquisitions, Business, Internship, Clients, Team Sports, Advertising.

Job DescriptionBenefits: License Reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Collierville, TN and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Nate Nash - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: License reimbursement Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Free food & snacks ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Davis McCord - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage client accounts and update information in the database. Assist clients with policy changes and inquiries. Process insurance claims and follow up with clients on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my agency in February 2018, and since then weve built a strong team of six dedicated professionals who share a commitment to excellence. We offer a comprehensive benefits package that includes a 401(k), a health insurance subsidy, and paid time off to support a healthy work-life balance. I earned my bachelors degree in Business from Mississippi State University and am deeply involved in the local community. Our agency partners with organizations like the Desoto County Dream Center, the Community Foundation of Northwest Mississippi, and local food banks. We also participate in initiatives such as the Thanksgiving Meal Fundraiser and stay active with the Southaven and Hernando Chambers of Commerce. Our office is a high-performing, relationship-driven agency that focuses on creating personalized insurance solutions tailored to each clients unique needs. Were not just about selling products - were about building trust and long-term relationships. Were looking for highly motivated, detail-oriented professionals who want more than just a job - theyre ready to build a career, embrace challenges, and continuously improve. If youre passionate about growth, driven by success, and excited to make a difference in customers lives, this could be the perfect place for you. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Will Patton - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Stephanie Strohm - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description - Bookkeeper Reports to: President Company: Memphis Millwork About Us Memphis Millwork is a premier provider of custom millwork and architectural woodwork, delivering high -quality craftsmanship for commercial, institutional, and residential projects. Our success is built on precision, accountability, and seamless execution across all phases of a project. We are seeking a detail -oriented Bookkeeper to support our financial operations and ensure compliance with accounting and business requirements. Position Overview The Bookkeeper is responsible for managing day -to -day financial transactions, maintaining accurate records, and supporting payroll, compliance, and administrative functions. This role requires strong knowledge of bookkeeping practices, excellent organizational skills, and the ability to collaborate across departments to ensure smooth operations. Key Responsibilities Manage accounts payable and receivable, including data entry, vendor reconciliation, invoicing, and payments. Coordinate month -end and quarter -end close activities. Complete bank and credit card reconciliations; process reimbursements and maintain organized receipt records. Support payroll processes: review payroll reports, post journal entries in QuickBooks, manage IRA contributions, and assist with labor cost allocations. Ensure compliance with business and contractor license renewals across multiple states. Maintain insurance documentation, process workers' compensation reporting/payments, and assist with employee health benefits enrollment and renewals. Prepare reports on balances related to jobs, subcontractors, and vendors. Act as liaison between the controller, accounting staff, and ownership. Provide administrative support, including email correspondence, phone communication, and office supply management. Cross -train in onboarding and employee maintenance processes to support HR functions. Qualifications 2-5 years of bookkeeping experience (construction industry preferred). Strong knowledge of bookkeeping practices and general accounting procedures. Proficiency in QuickBooks Desktop (preferred), MS Excel, and MS Office Suite. Experience with Bill.com or Innergy job costing software is preferred. Strong organizational skills with attention to detail and accuracy. Ability to prioritize competing demands and meet deadlines independently. Dependable, adaptable, and motivated to take on new responsibilities. What We Offer Competitive salary based on experience. Health, dental, and retirement benefits. Paid time off and holidays. Professional development and training opportunities. Requirements Qualifications 2-5 years of bookkeeping experience (construction industry preferred). Strong knowledge of bookkeeping practices and general accounting procedures. Proficiency in QuickBooks Desktop (preferred), MS Excel, and MS Office Suite. Experience with Bill.com or Innergy job costing software is preferred. Strong organizational skills with attention to detail and accuracy. Ability to prioritize competing demands and meet deadlines independently. Dependable, adaptable, and motivated to take on new responsibilities. Skills & Competencies Accuracy and attention to detail in financial records. Strong problem -solving and critical -thinking abilities. Ability to manage multiple tasks and deadlines. Effective collaboration and communication skills. Process -driven mindset with commitment to continuous improvement. Benefits What We Offer Competitive salary based on experience. Health, dental, and retirement benefits. Paid time off and holidays. Professional development and training opportunities.

Job Description: Our Bookkeeper helps keep Hueys running smoothly by handling daytoday bookkeeping, payroll tasks, and general administrative support. Theyll organize records, process invoices, assist with employee paperwork, and make sure the numbers stay on track. This role is great for someone whos detailoriented, dependable, and comfortable juggling a mix of office and financial tasks in a fun, fastpaced restaurant environment. Company Overview Hueys, a Memphis staple for over 55 years, has a laid-back, positive, fun work environment with great food! Hueys, the home of Blues, Brews, and Burgers isnt just a great place to eat, its a great place to work. We offer a great opportunity for those restaurant professionals who seek a better work/life balance. Responsibilities Verify cash controls daily, count cash in drawers/safe and create the daily cash deposit. Enter data into the Daily Sales Report in Excel. Enter invoices, paid-outs, and check stubs into accounting system using proper GL codes. Work with management every Tuesday to accurately take inventory and help management compile weekly profit and loss statements. Reconcile labor hours daily, to include proper allocation of tips, tip outs, shortages and allocation of vacation. Meet final approval deadline weekly for payroll processing. Create and analyze various reports from OnePOS Manager Console followed by occasional corrections within the system. When necessary, write a few checks for payment. Perform general administration duties which include, but are not limited to: Answering phones Creating memos Assist General Manager as needed Aid in projects or other assignments as needed. Interact with management, employees, and at times, customers, helping with requests when necessary. Reports to: General Manager Times: Hours: 20-25 hours/week (will vary some) Tuesday: 6:00 am to 1:00 pm (will vary some) Monday & Wednesday Friday: 8:00 am Noon (will vary some) Qualifications Must be proficient in general bookkeeping duties, data entry, Excel, Word, and Ten-Key, and have a good knowledge of Outlook (email). High School Diploma or Equivalent. Excellent interpersonal and communication skills for working with a diverse group of employees, customers, and purveyors Must be able to meet deadlines and be detailed oriented Must maintain confidentiality when handling financial and employee information Benefits/Perks Free shift meals 50% off meals when off the clock 401K with match Medical Insurance if eligibility is met Dental and vision insurance Cancer and Life insurance Employee Assistance Program Vacation Join our team! Fun atmosphere, a great work environment, and excellent benefits.

Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Salary plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

The Accounts Receivable Follow Up Specialist performs all collection and follow up activities with third party payers to resolve all outstanding balances and secure accurate and timely adjudication. This position is responsible for net and gross outstanding in accounts receivable, percentage of accounts aged greater than 90 days, cash collections, and denials resolution in support of the team efforts in the achievement of accounts receivable performance goals. The Specialist performs daily activities related to the successful closure of aged accounts receivable. Responsibilities Performs online account status checks and contacting payers to follow-up on outstanding claim balances of assigned accounts in work queues. Clearly documents in EMR system the patient account notes, the payment status of the account, and/or actions taken to secure payment. If applicable, requests account for additional follow up activity within a prescribed number of days in accordance with payer specific filing requirements or processing time required for insurance to complete processing. Performs required actions to resolve the account balance promptly by submitting appeals, correcting account information, coordinating requests for medical records, requesting and/or performing posting of account adjustments, requesting an account rebill and any and all other actions necessary to secure account payment and/or bring the account to successful closure. Documents, tracks, and ensures a reasonable turnaround time of receipt of any outstanding documents required from external departments. Responds to claim denials from payers such as inability to identify the patient, coordination of benefits, non-covered services, past timely filing deadlines, and ensures all information is provided to the payer. Documents all actions taken on accounts in the EMR system account notes to ensure all prior actions are noted and understandable. Informs the supervisor of any problems or changes in payer requirements and exercises independent judgment to analyze and report repetitive denials to take appropriate corrective action. Achieves established productivity and quality standard as determined by the Baptist Productivity and Quality Expectations Documentation Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact patient account collections. Adheres to internal controls for applicable state/federal laws, and the program requirements of accreditation agencies and federal, state and private health plans. Seeks advice and guidance as necessary to ensure proper understanding. Effectively utilizes payer websites as needed in the execution of daily tasks. Conducts account claim status and follow up and resolves claim payment denials. Monitors assigned work queues at all sources and ensures expeditious resolution while working with other departmental representatives in resolution. Reports unresolved issues and concerns impeding the collection process and to ensure successful account resolution. Complies with patient confidentiality policies for the retention of patient health information, or when handling, distributing, or disposing of patient health information. Performs other duties as assigned by the Supervisor. Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework Preferred/Desired One (1) year experience in physician's office or hospital setting. Education Minimum Required Preferred/Desired Training Minimum Required PC skills and keyboarding Working knowledge of 10 key, typing and computers. Proficiency in Microsoft Office Preferred/Desired Knowledge of insurance billing and collections and insurance guidelines. Special Skills Minimum Required Ability to type and key accurately, problem solving, written an d oral communication skills, financial counseling skills - knowledge of insurance billing (both hospital and professional settings) and collections - knowledge of insurance guidelines as it relates to CMS guidelines, TennCare and/or Medicaid based by state specified requirements. Ability to recognize and communicate to clinical staff or designee when insurance companies require additional review because of NCCI, CCI , LMRP, Mutually Exclusive and Medical Necessity edits. Effective Verbal, written and customer service skills as it relates to patients and insurance companies. Able to create communications to patients and insurance companies as needed to resolve issues to complete billing/claim processes. Preferred/Desired Knowledge of ICD-9, ICD-10, CPT and HCPCS codes and certification and/or degree in Healthcare Administration Business, Finance or related fields preferred. Licensure n/a Minimum Required Preferred/Desired

Apartment complex SITE MANAGER The Site Manager is directly responsible for all property operations and conducting business in accordance with company policies and procedures, HUD, Tax Credit, USDA Rural Development, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other regulatory agency requirements necessary to ensure effective fiscal, physical and social soundness. The Site Manager will be able to communicate all challenges affecting the operation of the property to the Regional Manager in a timely manner. Specific Duties and Responsibilities Leasing Activities o respond to inquiries o show vacancies o comply with HUD, RD, and LIHTC regulations regarding income certifications and other documentation o maintain waiting lists and screen applicants following appropriate guidelines o conduct regular marketing/advertising outreach in the community (e.g. VA, MUTEH, mental health centers) according to guidelines o verify tenant income, assets, household characteristics, and circumstances that affect eligibility o prepare and process leases, security deposit agreements, unit inspections, and HUD, RD, and LIHTC forms for incoming residents o ascertain basic resident information that would help solve routine problems or determine a course of action in case of emergency o conduct pre-occupancy orientation for new tenants o complete move-in and move-out procedures o review/process evictions and notices to vacate o ensure that lease/tenant files are formatted and completed properly Rent Collections o collect and post security deposits and rent received in a timely manner o collect late rents and late rent charges o issue receipts for money collected o ensure bank deposits are made immediately and reported to corporate office o negotiate schedules for overdue rent with prior approval of Regional Manager o issue applicable notices (e.g. late payments, eviction notices, utility cut-offs) Administration o maintain positive customer service attitude o responsible for office opening on time according to posted office hours o enforce lease agreements and house rules o live on site and provide emergency on-call coverage (if applicable) o perform annual income re-certifications and issue rent increase notices o attends scheduled corporate management meetings (required) Property Maintenance o supervise maintenance staff and work performed o monitor and/or supervise contracted services and vendors o conduct move-in/move out inspections o perform a daily inspection of the overall curb appeal of the property and report any damage/problems related to maintenance, security, or safety o contact vendors/contractors to obtain bids/estimates (if applicable) o purchase supplies, equipment and/or services as needed for repairs o process and prioritize maintenance work orders, schedule preventive maintenance to be completed by on-site staff o arrange and conduct monthly inspections and repairs of all units, including vacant units o maintain information about basic structural data, including the location of fire equipment, water main, sprinkler shutoff valve, gas main, fuse boxes and/or breakers, and heat controls o perform annual inspections of each unit for needed repairs o inspect common areas to ensure they are being utilized properly, clean, and secure o maintain a sanitary and pest-free living environment Record-Keeping/Reporting o maintain accurate accounting records including tenant ledgers, petty cash, and security deposits o ensure quarterly calendar activities are conducted (e.g. Crime Prevention) o communicate challenges affecting operations to the Regional Manager o report all liability and property incidents (including injuries) to Corporate office immediately o maintain a written record of all important or unusual events including emergencies, tenant problems/complaints, maintenance problems, and inspections o provide Regional Manager with a monthly formalized summary of building operations every 3 rd Monday to include: a summary of move-ins, move-outs, rents past due, and actions taken, and the weekly maintenance schedule Other Duties o meet with tenants for informational purposes (e.g. notice of regulatory visit) o disaster/emergency preparedness planning with assistance from Corporate Compliance o perform other appropriate duties as assigned by Regional Manager Site Manager Compensations/Accommodations o The Site Manager shall be an employee of J&A, Inc. and shall be compensated for services rendered with a salary determined by J&A, Inc. o The Site Manager shall be covered under the J&A, Inc worker's compensation plan and other benefits negotiated between the Regional Manager, Human Resources and the employee. o The Site Manager shall be notified of all the benefits under the adopted plan. o IF the Site Manager is required to live on-site, he/she will be provided a free rental unit and is exempt from the requirements of the landlord/tenant law. It is considered a tenancy for a specified period only (e.g. employment), and will end on the same day that employment is terminated. Reasonable effort will be made to give the Site Manager sufficient time to move, but as the efficient operation of the property is predicated upon the presence of a Site Manager, the transitional period necessarily must be very short. This is a condition of employment as a Site Manager. It is expected that the Site Manager will negotiate reasonable terms with the Corporate Office and move expeditiously, even if his/her termination is involuntary. In a rare circumstance when an ex-Site manager refuses to leave and efforts to negotiate vacancy of the manager's quarters fail, the Company will be forced to consider the person a trespasser and call the police for assistance. Knowledge/Skills Preferred o High school diploma or equivalent o Experience (2+ years preferred) in LIHTC property management o Knowledge of Microsoft Office Suite and Property Management software (e.g. Yardi, Real Page). o Valid State Issued Drivers' License o Basic knowledge of bookkeeping o Certification or training in property management, LIHTC, COS, or RD training o Introductory knowledge of the following initiatives (minimum): Ø HUD, RD, and LIHTC guidelines and IRS rules and regulations specific to assigned property Ø Local, state and federal safety regulations and building codes Ø Relevant legislation, (e.g. ADA, Fair Housing) o Good written and verbal communication skills o Ability to interact with a wide variety of people (e,g. staff, tenants, local agencies, contractors, attorneys and Owner) o Ability to take initiative and think independently Desirable Additional Qualifications 1. Experience in re-certification 2. Knowledge of Section 8, RD, HUD, and Tax Credit regulations 3. Background in supervision and successful track record of accomplishments. 4. Community services background related to specific tenant population being served e.g. handicapped, elderly, homeless, veterans Difficulty 1. Complexity - As indicated in section IV, a wide variety of skills is required to be a good Site Manager. This position requires continuing education to keep abreast of changes in government regulations and HUD guidelines. 2. Scope and effect - As the most visible management representative to those being provided with services (housing), the Site Manager's job proficiency has a strong impact on the atmosphere and success of the property. J & A INC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company