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Account associate jobs in Waterloo, IA - 33 jobs

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Account Associate
Account Representative
Account Specialist
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Accounts Payable Clerk
Accounting Clerk
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Charge Bookkeeper
  • Account Associate - State Farm Agent Team Member

    Chad Johnson-State Farm Agent

    Account associate job in Cedar Rapids, IA

    Job DescriptionBenefits: 401(k) Competitive salary Health insurance Paid time off Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $35k-50k yearly est. 17d ago
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  • Customer Account Coordinator

    International Paper Company 4.5company rating

    Account associate job in Waterloo, IA

    Customer Account Coordinator II Pay Rate: $48,300 - $64,400 Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Category/Shift: Salaried Full-Time Physical Location: Waterloo, IA The Job You Will Perform: * Acts as the primary point of contact to International Paper's customers and is entrusted to ensure that our customers receive a world-class customer experience. * Entrusted as a key-member of the site's team to meet or exceed customer expectations and business objectives. * Mastery of Customer Account Specialist accountabilities including: * Convert customer purchase orders to manufacturing production orders. * Ensure raw materials and tooling are ordered to support production. * Communicate, professionally and respectfully, with internal and external customers regarding issues such as order status, estimates/quotations, order changes and order confirmations. * Monitor and manage customer inventory levels. * Investigate and resolve: order discrepancies, customer quality complaints, overdue accounts receivable, and aged inventory. * Establish strong relationships and communicate daily with representatives from operations, shipping, and maintenance to stay abreast of plant activities that could impact customer order fulfillment. * Demonstrate a thorough understanding of plant specific manufacturing capabilities. * Coordinate with representatives from the design, sales, pricing, and operations department to manage the implementation of new customer items. * Demonstrates a solid understanding of the business objectives, goals and values of International Paper. * Make daily decisions that maximize customer satisfaction and plant capacity balancing. * Solve problems with technical and business acumen, poise, and a sense of urgency. * Build strong relationships with customer contacts to establish and maintain International Paper's competitive advantage of providing customers with a world-class customer experience. * Establish, manage, and enforce correct order unitization. * Demonstrate a solid understanding of International Paper's pricing models including variable contributions levels. * Demonstrate the ability to coordinate warehoused items using basic manufacturing skills such as replenishment ordering and FIFO (first in - first out). * Routinely assess and report possible obsolescence concerns of aged inventory. * Participate in the plant's NPI (non-price improvement) initiatives especially in the areas of aged inventory, trailer utilization, and operational efficiencies. * Provide data reporting of orders, sales, and inventory to plant management, sales teams, and customers, as requested. * Create and manage customer-specific reporting requirements such as daily status updates, order prioritization, MSF delivery, OTD (on-time delivery), and warehoused inventory status. * Coordinate the efforts of internal and external vendors to ensure the correct tooling, artwork, and CADs (computer-aided design) are approved by the customer and provided to the manufacturing team. * Consistently demonstrate exceptional administrative, organizational and communication skills. * Observe and report to plant management and sales teams noteworthy customer concerns or trends. * Participate in production meetings to ensure that orders are tracked from receipt of roll-stock to final delivery to ensure all production steps and shipping plans satisfy commitment made to customer. * Research and resolve customer order discrepancies to include customer credits or debits, quality concerns, make-up orders, and returned/reworked items. * Ensures customer price lists are accurate and update when required. * Research and address discrepancies on weekly Accounts Receivable Reporting to ensure correct pricing and timely payments maintained. * Work independently with minimal oversight. * Provide forecasts to plant management and sales teams based on customer input and/or historical trends. * Provide quality assurance checks on technical specifications used for quoting new business. * Communicates customer expectations and requests to scheduling, manufacturing, and shipping departments. The Qualifications, Skills and Knowledge You Will Bring: * 3 years of industry experience with a high school diploma/GED or an undergraduate degree * Ability to perform basic math functions such as working with fractions and percentages, manipulating and recording figures to provide accurate quantities, estimates and quotations. * High level of proficiency in Microsoft Office products, specifically Excel and Word * Outstanding communication skills, written and verbal. * Customer Focus * Decision-Making * Attention to detail * Integrity and Trust * Perseverance * Composure * Team Orientated * Relationship building * Multi-tasking * Ability to work under pressure * Flexible * Quick thinker / Learner * Exceptional problem solver * Good listener The Benefits You Will Enjoy: International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets. The Career You Will Build: Sales and Leadership training, promotional opportunities within a global company The Impact You Will Make: We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're Proud to be IP. The Culture You Will Experience: International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture. The Company You Will Join: International Paper (NYSE: IP) is a global producer of sustainable packaging, pulp and other fiber-based products, and one of the world's largest recyclers. Headquartered in Memphis, Tenn., we employ approximately 39,000 colleagues globally who are committed to creating what's next. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2023 were $18.9 billion. Additional information can be found by visiting internationalpaper.com. International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or **************.
    $48.3k-64.4k yearly Auto-Apply 21d ago
  • Full Charge Bookkeeper

    Robert Half 4.5company rating

    Account associate job in Charles City, IA

    We are looking for a detail-oriented Full Charge Bookkeeper to join our team on a long-term contract basis in Charles City, Iowa. This role requires a dedicated individual with experience in managing comprehensive bookkeeping functions, including payroll, accounts payable, and accounts receivable. If you have a strong background in accounting and payroll we encourage you to apply. Responsibilities: - Oversee and manage all aspects of bookkeeping, including accounts payable and accounts receivable. - Process full-cycle payroll, ensuring accuracy and compliance with relevant regulations. - Perform regular bank reconciliations to maintain financial accuracy. - Utilize QuickBooks to record transactions, generate reports, and manage financial data. - Prepare and maintain accurate financial records and statements. - Ensure timely payment of invoices and proper tracking of expenses. - Monitor and address discrepancies in financial documentation. - Collaborate with team members to support budgeting and financial planning activities. - Adhere to all relevant financial policies and procedures to ensure compliance. - Provide regular updates and reports to management regarding financial status. Requirements - Minimum of 2 years of experience as a Full Charge Bookkeeper or in a similar role. - Proficiency in QuickBooks, or similar accounting software. - Strong understanding of accounts payable and accounts receivable processes. - Proven experience with full-cycle payroll management. - Ability to perform accurate bank reconciliations. - Excellent attention to detail and organizational skills. - Strong communication skills to collaborate effectively with team members. If you are eager to jump in and assist a transitioning accounting team, apply today! Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
    $35k-46k yearly est. 12d ago
  • Accounting Specialist - Hyper Drive 1st Shift

    Ranews Companies

    Account associate job in Waterloo, IA

    This position is a key member of the Accounting team and will be responsible for the tasks outlined below and have the opportunity to grow with the company. Applicants for this position should have a minimum of 3 years of accounts payable experience. QuickBooks and/or Microsoft Dynamics experience preferred. Accounting degree a plus but not required. Location: Waterloo, IASalary: $19 - $25 /hour (based on experience) Job Type: Full-time Benefits: Performance Bonus, Paid Holidays, Medical, Dental, Vision, Life, 401K Accounting Specialist Responsibilities: Process high volume invoices on a 3 way match basis. Entering and coding invoices into QuickBooks/Microsoft Dynamics. Maintain an accurate AP Aging Schedule. Month-end accruals and assist with close. Answer vendor inquiries. Process expense reports. Preparing assigned vendor invoices for payment. Researching discrepancies between accounts or invoices. Preparing journal entries. May assist with special projects.
    $19-25 hourly 8d ago
  • Vendor Partner Account Specialist

    Vgm Group, Inc. 3.9company rating

    Account associate job in Waterloo, IA

    VGM & Associates is the nation's largest and most comprehensive Member Service Organization (MSO) for post-acute healthcare including DME/HME, Respiratory, Sleep, Wound Care, Complex Rehab, Women's Health, Home Modifications and Orthotics & Prosthetics providers. Over 2,500 providers with nearly 7,000 locations rely on VGM to connect them to valuable resources every single day. Position Summary The Vendor Partner Accounts Specialist supports the management of Tier 4 vendor relationships for VGM & Associates. This role oversees contract administration, vendor onboarding, pricing and contracting communications, and audit-related tasks. The specialist ensures smooth day-to-day vendor operations through account management, strong communication, accurate administrative support, and a deep understanding of VGM partnerships. Reporting Accountability: Contracts Administrator Working Location: Waterloo, IA with 4 days per week required in office. Work Hours Classification: Monday- Friday 8-5pm with off-hour requirements as needed for events or vendor site visits. Key Responsibilities Serve as the primary owner and point of contact for Band (group purchasing management software). Manage relationships with Tier 4 vendor partners (109 vendors), including communication with channel leaders, sales, and marketing. Handle client communication, vendor needs assessment, and retention efforts. Audit Process & Invoicing Oversee all audit and LOP forms; coordinate required LOPs with the sales team. Contact vendors regarding account connections, member inquiries, and pricing issues. Maintain up to date knowledge of vendor invoicing requirements (monthly and on request). Vendor Management & Contract Administration Manage the Business Assessment process for prospective vendors including paperwork collection, CRM entry, and coordination of internal/external discussions. Act as liaison between channel leaders, prospective vendors, and the contract administrator. Lead vendor onboarding calls (contract overview, reporting, fees, membership lists, audits, support contacts). Enter vendor data in I.VGM, assign M#, upload contracts, and complete related administrative tasks. Notify internal teams of new vendors and coordinate next steps. Create invoices, track payments, and prepare membership lists. Collect and communicate pricing changes to marketing. Coordinate vendor visit scheduling with the Executive Assistant team. Sales Team Support Maintain updated support documents for vendor partnerships. Update sales team forms related to vendors (Audit, LOP forms, membership packets). Key Qualifications The ideal vendor partner account specialist is driven to learn and stay up to date on processes and skills needed for success in this role. Minimum of 2 years in an account management or customer service-oriented role. Relationship-oriented with strong interpersonal skills, problem-solving, and CRM usage. Solid working knowledge of Excel and Outlook. Ability to efficiently learn new internal programs needed to complete tasks. Sound interpersonal, verbal, and written communication skills. Possess the ability to be independent in much of their function and to reach out when help is needed. Highly organized with the ability to prioritize workload and manage multiple, potentially conflicting deadlines with attention to detail and within agreed timelines. A flexible attitude with respect to work assignments and new learning. Shows commitment to and performs consistently high-quality work. Physical Requirements Sitting for long amounts of time. Using technology efficiently such as computers, phones, misc. office equipment. Standingand walking throughout the VGM facilities. Travel to industry conferences, as needed. This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate. VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $32k-40k yearly est. Auto-Apply 5d ago
  • Account Representative - State Farm Agent Team Member

    Kim Ruter-State Farm Agency Intern

    Account associate job in Charles City, IA

    Job DescriptionINTERN AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. ROLE DESCRIPTION: As an Account Representative - State Farm Agent Team Member for Kim Ruter - State Farm Agency Intern, you are vital to our daily business operations and customers success. You grow our office through meaningful customer relations and act as a liaison between customer needs and State Farm departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long-lasting customer relations. QUALIFICATIONS: Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Experiencing in managing customer relationships preferred. Interest in marketing products and services based on customer needs. Communication skills - written, verbal, and listening. Dedicated to customer service. Able to anticipate customer needs. Able to effectively relate to a customer.
    $31k-44k yearly est. 25d ago
  • Vendor Partner Account Specialist

    VGM Insurance 3.8company rating

    Account associate job in Waterloo, IA

    VGM & Associates is the nation's largest and most comprehensive Member Service Organization (MSO) for post-acute healthcare including DME/HME, Respiratory, Sleep, Wound Care, Complex Rehab, Women's Health, Home Modifications and Orthotics & Prosthetics providers. Over 2,500 providers with nearly 7,000 locations rely on VGM to connect them to valuable resources every single day. Position Summary The Vendor Partner Accounts Specialist supports the management of Tier 4 vendor relationships for VGM & Associates. This role oversees contract administration, vendor onboarding, pricing and contracting communications, and audit-related tasks. The specialist ensures smooth day-to-day vendor operations through account management, strong communication, accurate administrative support, and a deep understanding of VGM partnerships. Reporting Accountability: Contracts Administrator Working Location: Waterloo, IA with 4 days per week required in office. Work Hours Classification: Monday- Friday 8-5pm with off-hour requirements as needed for events or vendor site visits. Key Responsibilities * Serve as the primary owner and point of contact for Band (group purchasing management software). * Manage relationships with Tier 4 vendor partners (109 vendors), including communication with channel leaders, sales, and marketing. * Handle client communication, vendor needs assessment, and retention efforts. Audit Process & Invoicing * Oversee all audit and LOP forms; coordinate required LOPs with the sales team. * Contact vendors regarding account connections, member inquiries, and pricing issues. * Maintain up to date knowledge of vendor invoicing requirements (monthly and on request). Vendor Management & Contract Administration * Manage the Business Assessment process for prospective vendors including paperwork collection, CRM entry, and coordination of internal/external discussions. * Act as liaison between channel leaders, prospective vendors, and the contract administrator. * Lead vendor onboarding calls (contract overview, reporting, fees, membership lists, audits, support contacts). * Enter vendor data in I.VGM, assign M#, upload contracts, and complete related administrative tasks. * Notify internal teams of new vendors and coordinate next steps. * Create invoices, track payments, and prepare membership lists. * Collect and communicate pricing changes to marketing. * Coordinate vendor visit scheduling with the Executive Assistant team. Sales Team Support * Maintain updated support documents for vendor partnerships. * Update sales team forms related to vendors (Audit, LOP forms, membership packets). Key Qualifications The ideal vendor partner account specialist is driven to learn and stay up to date on processes and skills needed for success in this role. * Minimum of 2 years in an account management or customer service-oriented role. * Relationship-oriented with strong interpersonal skills, problem-solving, and CRM usage. * Solid working knowledge of Excel and Outlook. * Ability to efficiently learn new internal programs needed to complete tasks. * Sound interpersonal, verbal, and written communication skills. * Possess the ability to be independent in much of their function and to reach out when help is needed. * Highly organized with the ability to prioritize workload and manage multiple, potentially conflicting deadlines with attention to detail and within agreed timelines. * A flexible attitude with respect to work assignments and new learning. * Shows commitment to and performs consistently high-quality work. Physical Requirements * Sitting for long amounts of time. * Using technology efficiently such as computers, phones, misc. office equipment. * Standingand walking throughout the VGM facilities. * Travel to industry conferences, as needed. This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate. VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $37k-54k yearly est. 5d ago
  • Vendor Partner Account Specialist

    Forbin

    Account associate job in Waterloo, IA

    VGM & Associates is the nation's largest and most comprehensive Member Service Organization (MSO) for post-acute healthcare including DME/HME, Respiratory, Sleep, Wound Care, Complex Rehab, Women's Health, Home Modifications and Orthotics & Prosthetics providers. Over 2,500 providers with nearly 7,000 locations rely on VGM to connect them to valuable resources every single day. Position Summary The Vendor Partner Accounts Specialist supports the management of Tier 4 vendor relationships for VGM & Associates. This role oversees contract administration, vendor onboarding, pricing and contracting communications, and audit-related tasks. The specialist ensures smooth day-to-day vendor operations through account management, strong communication, accurate administrative support, and a deep understanding of VGM partnerships. Reporting Accountability: Contracts Administrator Working Location: Waterloo, IA with 4 days per week required in office. Work Hours Classification: Monday- Friday 8-5pm with off-hour requirements as needed for events or vendor site visits. Key Responsibilities Serve as the primary owner and point of contact for Band (group purchasing management software). Manage relationships with Tier 4 vendor partners (109 vendors), including communication with channel leaders, sales, and marketing. Handle client communication, vendor needs assessment, and retention efforts. Audit Process & Invoicing Oversee all audit and LOP forms; coordinate required LOPs with the sales team. Contact vendors regarding account connections, member inquiries, and pricing issues. Maintain up to date knowledge of vendor invoicing requirements (monthly and on request). Vendor Management & Contract Administration Manage the Business Assessment process for prospective vendors including paperwork collection, CRM entry, and coordination of internal/external discussions. Act as liaison between channel leaders, prospective vendors, and the contract administrator. Lead vendor onboarding calls (contract overview, reporting, fees, membership lists, audits, support contacts). Enter vendor data in I.VGM, assign M#, upload contracts, and complete related administrative tasks. Notify internal teams of new vendors and coordinate next steps. Create invoices, track payments, and prepare membership lists. Collect and communicate pricing changes to marketing. Coordinate vendor visit scheduling with the Executive Assistant team. Sales Team Support Maintain updated support documents for vendor partnerships. Update sales team forms related to vendors (Audit, LOP forms, membership packets). Key Qualifications The ideal vendor partner account specialist is driven to learn and stay up to date on processes and skills needed for success in this role. Minimum of 2 years in an account management or customer service-oriented role. Relationship-oriented with strong interpersonal skills, problem-solving, and CRM usage. Solid working knowledge of Excel and Outlook. Ability to efficiently learn new internal programs needed to complete tasks. Sound interpersonal, verbal, and written communication skills. Possess the ability to be independent in much of their function and to reach out when help is needed. Highly organized with the ability to prioritize workload and manage multiple, potentially conflicting deadlines with attention to detail and within agreed timelines. A flexible attitude with respect to work assignments and new learning. Shows commitment to and performs consistently high-quality work. Physical Requirements Sitting for long amounts of time. Using technology efficiently such as computers, phones, misc. office equipment. Standingand walking throughout the VGM facilities. Travel to industry conferences, as needed. This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate. VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $33k-51k yearly est. Auto-Apply 5d ago
  • Pharma Account Rep

    Prism Biotech

    Account associate job in Waterloo, IA

    Job DescriptionPharmaceutical Sales Representative - Experienced and Entry Level openings If you are looking for Sales Rep career it is a good idea to consider the exponentially fast-growing healthcare industry. The healthcare and pharmaceutical industry in the United States is expected to increase by billions of dollars over the next decade while the need for new Pharmaceutical Sales Rep's to educate healthcare professionals on new products will become a public health necessity. If you are looking to work as a Pharmaceuticals Sales Rep we would like to hear from you right away. Our company is currently seeking dynamic and highly-driven sales professionals to join our highly successful Pharmaceutical Sales Rep team. This position will report directly to the Sales Manager and must consistently meet or exceed all sales budgets/goals on all products assigned. Each Pharmaceutical Sales Rep is expected to possess a high-level knowledge of their product, customer and territory. An average of 8 sales calls/presentations per day to physician prescribers as well as nurses plus Pharmacy sales presentations. All of our Pharmaceutical Sales Representative team members are also expected to attend all company function as well online meetings. Various administrative duties such as sales reporting are also required. Must also complete all industry training and must maintain an acceptable driving record regarding accidents and incidents. The company has been improving the lives of people through every stage of life by identifying unmet healthcare needs. Each Pharmaceutical Sales Rep delivers innovative, high-quality prescription, and specialty products using only the purest ingredients and FDA-approved methods of manufacturing. We are recognized as a pioneer and leader in several therapeutic areas and also offers leading products through its pediatric, dermatology, primary care, cardiology, diagnostics and long-term care service lines. Pharmaceutical Sales Rep job openings requirements Our Pharmaceutical Sales Reps must have the ability to work independently with little supervision One-two years of successful outside business to business sales experience OR college graduate with track record of achievements to include collegiate sports or student government or entrepreneurial achievements. All of Pharmaceutical Sales Representatives must have demonstrated ability to plan, analyze and act upon sales data within an assigned geography. Ability for persuasive business communication with physicians and providers. Exercise good business judgment and discretion and to analyze and address territory opportunities. Computer Skills: proficiency in business software such as Microsoft Outlook, Word, Excel Duties for all of our Pharmaceutical Sales Rep team members: Each of our Pharmaceutical Sales Reps will develop and execute territory business plan that results in achievement of assigned sales quota for assigned products. Develop and maintain product knowledge, business acumen, and proven sales processes for assigned products. Conduct clinical/reimbursement in-service training programs with appropriate customers. All of our Pharmaceutical Sales Reps will educate patients and health care providers in clinic setting on the proper use of the prescribed product. Assist organization with projects to include but not limited to: test markets, market surveys, product idea evaluations, and competitive research. All of our Pharmaceutical Sales Reps must adhere to inventory and sample control processes which include but are not limited to compliance regulations, cost control measures, and field/sample inventory management Stay current with company communications through the use of technology which includes but is not limited to email, voice mail, conference calls, and meetings. Please apply for this opportunity immediately for consideration. Powered by JazzHR cHVmCGyCpw
    $31k-43k yearly est. 14d ago
  • Account Coordinator

    Auxiant 3.1company rating

    Account associate job in Cedar Rapids, IA

    Full-time Description Auxiant's Mission Statement and Core Values Mission: An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results. Core Values: Independent Solutions. REAL Results Respect Empowerment Agility Leadership Job Summary: Introductory position in the Client Services department with potential advancement opportunities available. The Account Coordinator position supports Account Managers and Account Executives to ensure Auxiant is providing a high level of customer service leading to client satisfaction and retention through various tasks, projects, and custom data reporting. Essential Functions: Provide support to Account Managers on implementation and day-to-day maintenance of clients. Coordinate with internal departments on issue resolution for clients, brokers, and other vendors. Attend to the needs of clients, brokers, Account Managers and Sales Consultants as a value-added service externally and internally. Buy-Down Account Management for partially self-funded clients. Directly manage 3-5 lower-maintenance traditional self-funded clients. Assist with the preparation of PowerPoint presentations, welcome packets or other materials for client and/or employee open enrollment meetings and health fairs. Assist Account Managers on monthly reporting functions and data analysis. Develop and maintain positive relations between Account Managers and Operations by aiding effective cross-departmental collaboration toward shared business objectives. Nonessential Functions: Assist with client and employee meetings/health fairs as needed (minimal travel as needed). Other duties as assigned or appropriate. Requirements Education/Qualifications: Knowledge of self-funded or fully insured health plans (HIPAA, DOL regulations, ERISA, medical terminology and claims processing preferred but not required). PC Skills including e-mail, Word, Excel, and PowerPoint. Excellent interpersonal and written/verbal communication skills. Attention to detail and strong problem-solving skills. Ability to multi-task. 2-4 years related experience; or equivalent combination of education and experience. Physical and mental demands: Must be able to remain in a stationary position up to 8 hours a day, move or traverse about the office to access office machinery, regularly moving objects up to 5 lbs. Consistently operate a computer and other office machinery such as telephones, printers, scanners etc. Communicate and effectively detect and exchange information on a continual basis. Working Conditions: Office environment, stable indoor temperatures ~70 degrees.
    $30k-39k yearly est. 14d ago
  • Finance Assistant

    Accessorporated

    Account associate job in Hampton, IA

    Full-time Description Access, Incorporated is seeking a detail-oriented and dependable Finance Assistant to support our Finance Manager. In this role you will assist in managing financial and administrative tasks that ensure the smooth operation of our organization. Join our team and support our mission in supporting individuals with disabilities reach their goals. Key Responsibilities: Assist the Finance Manager in processing clerical, administrative, and business paperwork related to financial operations Perform bookkeeping duties, including data entry and maintaining accurate financial records to assure compliance with Social Security, DHS, CARF and other regulations and requirements; as well as Access, Inc's policies and procedures Responsible for submitting all Energy Assistance and Rent Reimbursements for payee members annually Process all Accounts Payable transactions in QuickBooks Assist with Access, Inc's representative payee program and perform internal audits of the representative payee program Respond professionally with vendors, members, and internal departments regarding financial matters in regards to concerns and input Support in preparing financial reports and statements as needed Manage filing systems for financial documents in a timely and accurate manner Assist with other accounting and financial responsibilities to support overall business operations Benefits Include: Medical Dental Vision Matching retirement Life Insurance Employee Assistance program Paid Holidays Paid time off At Access, Incorporated, we foster a collaborative and inclusive work environment. Join our team and contribute to our mission. Requirements High School Graduate or GED recipient required Valid Iowa Driver's License required Basic computer skills required; experience with Quick Books and Excel preferred A minimum of at least 1 year formal training or work experience in bookkeeping, AR, AP and payroll Ability to demonstrate professional office skills and communicate effectively in all forms and with a variety of people. Ability to handle member financial records and payee accounts and maintain confidentiality Successful completion of pre-employment background and reference checks 40 hours per week Monday - Friday 8am - 4pm Salary Description Starting at $20.00/hour
    $20 hourly 60d+ ago
  • Account Representative - State Farm Agent Team Member

    Tyler Stahlin-State Farm Agency Intern

    Account associate job in Marshalltown, IA

    Job DescriptionBenefits: Bonus based on performance Competitive salary Paid time off INTERN AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. ROLE DESCRIPTION: As an Account Representative - State Farm Agent Team Member for Tyler Stahlin - State Farm Agency Intern, you are vital to our daily business operations and customers success. You grow our office through meaningful customer relations and act as a liaison between customer needs and State Farm departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long-lasting customer relations. QUALIFICATIONS: Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Experiencing in managing customer relationships preferred. Interest in marketing products and services based on customer needs. Communication skills - written, verbal, and listening. Dedicated to customer service. Able to anticipate customer needs. Able to effectively relate to a customer.
    $30k-43k yearly est. 5d ago
  • Neuropsych Account Specialist - Cedar Falls IA

    Neurocrine Biosciences 4.7company rating

    Account associate job in Cedar Falls, IA

    Who We Are: At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs. What We Do: Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. ( *in collaboration with AbbVie ) About the Role:Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s). _ Your Contributions (include, but are not limited to): Sales and Market Development Drives product acceptance and growth through targeted education and strategic account management Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications Identifies and addresses territory-specific opportunities and barriers to product success Effectively manages promotional resources and budget Customer Relationship Management Builds and maintains relationships with key stakeholders including: Healthcare providers (Psychiatrists, Neurologists, NPs, PAs) Clinical staff (RNs, LPNs, PharmDs) Key opinion leaders and advocacy groups Community Mental Health Clinics and Long Term Care facilities Local/regional payers and pharmacies Cross-Functional Collaboration Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams Professional Standards Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices Demonstrates integrity and models behaviors consistent with company values and compliance policies Work Expectations Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events Other duties as assigned Requirements: BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR Master's degree in science or related field AND 2+ years of similar experience noted above Professional Expertise Knowledge of best practices in the functional discipline and broader related business concepts Strong understanding of healthcare regulatory and enforcement environments Proven track record of meeting/exceeding sales objectives and launch success in complex environments Developing internal reputation in area of expertise Continuously works to improve tools and processes Leadership & Teamwork Ability to lead and participate in cross-functional teams Exhibits leadership skills, typically directing lower levels and/or indirect teams Builds trust and support among peers Acts as a settling influence in challenging situations Technical Skills Strong computer skills and working knowledge of business systems Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.) Excellent project management abilities Critical Thinking Sees broader organizational impact across departments/divisions Excellent analytical thinking and problem-solving skills Intellectual curiosity and ability to challenge status quo Able to decide and act without having the complete picture Communication & Relationship Management Excellent verbal and written communication skills Strong sales and account management disposition Ability to navigate complex accounts across varied care sites Understanding of specialty fulfillment and payer requirements Personal Attributes Results-oriented with high ethical standards Adaptable and effective in managing change Ability to meet multiple deadlines with accuracy and efficiency Thrives in performance-based, fast-paced environments Versatile learner who enjoys unfamiliar challenges Derives satisfaction through purposeful, passionate work Entrepreneurial attitude/experience Job-Specific Requirements Should reside within the geographic area of the assigned territory Valid driver's license and clean driving record (position requires frequent driving) Neurocrine Biosciences is an EEO/Disability/Vets employer. We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description. _ The annual base salary we reasonably expect to pay is $123,100.00-$168,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
    $51k-65k yearly est. Auto-Apply 60d+ ago
  • Int Account Specialist - Retirement

    Aegon 4.4company rating

    Account associate job in Cedar Rapids, IA

    Job Family Account / Relationship Management About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. What We Do Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com. Summary Provides customer support to clients, advisors, TPAs and client executives for retirement plan accounts. Responsibilities * Respond to service inquiries from clients, advisors, TPAs and client executives. * Handle client transactions, including payroll, distribution and enrollment needs. * Document and initiate processing requests; ensure information is updated in appropriate systems. * Provide client reporting, including APR and BI, as requested. * Coordinate complex plan activities, including fund changes, re-pricing and product conversions. * Order materials on behalf of clients/advisors, such as enrollment kits, investment summaries, and other prepared materials. Qualifications * Bachelor's degree in a business-related field or equivalent work experience. * Two years of retirement industry experience. * One year of customer service experience. * Written/verbal communication and interpersonal skills. * Organizational skills and the ability to multi-task. * Basic skills in MS Word, Excel, PowerPoint. Preferred Qualifications * ASPPA designation or related coursework. * Knowledge of company systems. Working Conditions * Office Environment/hybrid * Call center environment * Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations. Compensation: The salary for this position generally ranges between $43,000-$50,000. This range is an estimate, based on potential employee qualifications, operational needs and other considerations permitted by law. The range may vary above and below the stated amounts, as permitted by Colorado Equal Pay Transparency Rule 4.1.2. Bonus Eligibility: This position is also typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at Company Discretion. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Disclaimer: Beware of fake job offers! We've been alerted to scammers impersonating Transamerica recruiters, particularly for remote positions. Please note: * We will never request personal information such as ID or payment for equipment upfront. * Official offers are sent via DocuSign following a verbal offer-not through text or email. This is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits * Competitive Pay * Bonus for Eligible Employees Benefits Package * Pension Plan * 401k Match * Employee Stock Purchase Plan * Tuition Reimbursement * Disability Insurance * Medical Insurance * Dental Insurance * Vision Insurance * Employee Discounts * Career Training & Development Opportunities Health and Work/Life Balance Benefits * Paid Time Off starting at 160 hours annually for employees in their first year of service. * Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). * Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars * Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. * Adoption Assistance * Employee Assistance Program * Back-Up Care Program * PTO for Volunteer Hours * Employee Matching Gifts Program * Employee Resource Groups * Inclusion and Diversity Programs * Employee Recognition Program * Referral Bonus Programs Inclusion & Diversity We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica's Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. * As of December 31, 2023
    $43k-50k yearly Auto-Apply 13d ago
  • Account Representative - State Farm Agent Team Member

    Heath Kilpatrick-State Farm Agent

    Account associate job in Cedar Rapids, IA

    Job DescriptionBenefits: 401(k) matching Health insurance Paid time off Training & development Your Impact Matters: Become an Account Representative - State Farm Agent Team Member with Heath Kilpatrick - State Farm Agent Are you passionate about helping people make informed decisions and building strong relationships? Welcome to Heath's State Farm Agency, where excellence and dedication define our service. Renowned throughout the Cedar Rapids area, Heath is known not only for his expertise in insurance but also for his commitment to mentoring and empowering his team. In this role, you will be responsible for guiding clients through the insurance process, ensuring their needs are met promptly and efficiently. Your work will make a real difference by delivering solutions that improve our clients' lives. At our agency, you'll find a blend of personalized, attentive care that is paired with a commitment to professional growth. Our team ensures that every client receives the highest level of service. Join us and discover why Heath's State Farm Agency stands out as a leading agency in providing reliable and tailored insurance solutions. What You'll Do: Guide clients through insurance products and services with ease. Support customers with policy applications and renewals. Respond to client inquiries promptly and professionally. Keep track of client interactions with accuracy and attention to detail. What We're Looking For: Strong communication and relationship-building skills. A knack for multitasking and staying organized. Experience in customer service or sales is a plus.
    $30k-43k yearly est. 7d ago
  • Account Representative - State Farm Agent Team Member

    Doug Valentine-State Farm Agent

    Account associate job in Cedar Rapids, IA

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Parental leave Profit sharing Training & development Wellness resources ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Doug Valentine - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $30k-43k yearly est. 7d ago
  • Accounts Receivable Representative

    Hansen Family Hospital

    Account associate job in Iowa Falls, IA

    Our Revenue Cycle department is looking for a detail orientated individual to serve our patients as an Accounts Receivable Representative. This is a full time position that will perform clerical office duties as well as meet with patients regarding their accounts. This position requires an individual who possesses communication skills, excellent customer service skills, ability to relate well with all customers, and excellent computer and organization skills. A High School diploma or equivalent is required. Associates degree is preferred. Hansen Family Hospital is a Critical Access Hospital in Iowa Falls, Iowa that provides quality inpatient and outpatient healthcare close to home. We are an IPERS covered employer with competitive benefits and salary. We constantly strive to promote a positive working environment to continuously improve teamwork, efficiency and effectiveness. To apply for a position please complete the online application. Post offer drug screen is required. Hansen Family Hospital is an equal opportunity employer.
    $31k-43k yearly est. 49d ago
  • Accounts Receivable Specialist

    Precision of New Hampton

    Account associate job in New Hampton, IA

    Precision of New Hampton is seeking an outgoing, high-energy, and multi-tasking Accounts Receivable individual to become part of our Team. The Ideal Accounts Receivable individual is not only responsible for the day to day accounting working, but also assisting in processing of customer orders and other daily tasks. This includes taking and making calls to/from customers; processing orders; scheduling pick-ups, working with Precision Distributors and Warehouses to ensure customer orders are filled. It also includes phone support for branch employees and the sales team. This position is our front line, direct contact to the customer. Our Customer Service Reps are outgoing, polite, courteous, organized and professional at all times in efforts to make the customers experience pleasant and satisfying, while also keeping Precision's interest in mind. Organization, multi-tasking, administration, and telephone etiquette is required for this position. ACCOUNTS PAYABLE/RECEIVABLE RESPONSIBILITIES. Updating and maintaining records of expenditures Sending out payments for company credit cards Responding to vendor invoices Ensuring that all payments are made in accordance with company policy Ensuring that all payments are sent on time Resolving payment discrepancies and disputes on behalf of the company Preparing and mailing invoices to customers Posting payments to customer accounts Organizing and filing deposit receipts as invoices are paid Preparing reports on delinquent accounts and customer payment profiles Reconciling cash receipts and deposits Analyzing financial records for accuracy CUSTOMER SERVICE RESPONSIBILITIES: · Answer phone · Enter Sales orders · Entering credit card transactions · Processing credits · Bank Deposits · Confirming order shipments · Solve problems · Work with excel and word documents KNOWLEDGE, SKILLS, & ABILITIES: · Experience using AccPac/Sage is a plus, but not required · Must have the ability to work with patience and courtesy in customer relations · Must have the ability to communicate effectively, both verbally and in writing · Ability to think quickly and logically to ensure expedient response to customer inquiries · Must have strong organization and multi-tasking skills · Enter information into multiple screens while listening to information from customers · Must be familiar with a Computer, Emailing and able to work with Microsoft Excel and Word software Benefits: 401(k) Health insurance Paid time off
    $29k-37k yearly est. 60d+ ago
  • Customer Account Coordinator

    International Paper 4.5company rating

    Account associate job in Waterloo, IA

    ** Customer Account Coordinator II **Pay Rate** : $48,300 - $64,400 _Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range._ **Category/Shift** : Salaried Full-Time **Physical Location:** Waterloo, IA **The Job You Will Perform:** + Acts as the primary point of contact to International Paper's customers and is entrusted to ensure that our customers receive a world-class customer experience. + Entrusted as a key-member of the site's team to meet or exceed customer expectations and business objectives. + Mastery of Customer Account Specialist accountabilities including: + Convert customer purchase orders to manufacturing production orders. + Ensure raw materials and tooling are ordered to support production. + Communicate, professionally and respectfully, with internal and external customers regarding issues such as order status, estimates/quotations, order changes and order confirmations. + Monitor and manage customer inventory levels. + Investigate and resolve: order discrepancies, customer quality complaints, overdue accounts receivable, and aged inventory. + Establish strong relationships and communicate daily with representatives from operations, shipping, and maintenance to stay abreast of plant activities that could impact customer order fulfillment. + Demonstrate a thorough understanding of plant specific manufacturing capabilities. + Coordinate with representatives from the design, sales, pricing, and operations department to manage the implementation of new customer items. + Demonstrates a solid understanding of the business objectives, goals and values of International Paper. + Make daily decisions that maximize customer satisfaction and plant capacity balancing. + Solve problems with technical and business acumen, poise, and a sense of urgency. + Build strong relationships with customer contacts to establish and maintain International Paper's competitive advantage of providing customers with a world-class customer experience. + Establish, manage, and enforce correct order unitization. + Demonstrate a solid understanding of International Paper's pricing models including variable contributions levels. + Demonstrate the ability to coordinate warehoused items using basic manufacturing skills such as replenishment ordering and FIFO (first in - first out). + Routinely assess and report possible obsolescence concerns of aged inventory. + Participate in the plant's NPI (non-price improvement) initiatives especially in the areas of aged inventory, trailer utilization, and operational efficiencies. + Provide data reporting of orders, sales, and inventory to plant management, sales teams, and customers, as requested. + Create and manage customer-specific reporting requirements such as daily status updates, order prioritization, MSF delivery, OTD (on-time delivery), and warehoused inventory status. + Coordinate the efforts of internal and external vendors to ensure the correct tooling, artwork, and CADs (computer-aided design) are approved by the customer and provided to the manufacturing team. + Consistently demonstrate exceptional administrative, organizational and communication skills. + Observe and report to plant management and sales teams noteworthy customer concerns or trends. + Participate in production meetings to ensure that orders are tracked from receipt of roll-stock to final delivery to ensure all production steps and shipping plans satisfy commitment made to customer. + Research and resolve customer order discrepancies to include customer credits or debits, quality concerns, make-up orders, and returned/reworked items. + Ensures customer price lists are accurate and update when required. + Research and address discrepancies on weekly Accounts Receivable Reporting to ensure correct pricing and timely payments maintained. + Work independently with minimal oversight. + Provide forecasts to plant management and sales teams based on customer input and/or historical trends. + Provide quality assurance checks on technical specifications used for quoting new business. + Communicates customer expectations and requests to scheduling, manufacturing, and shipping departments. **The Qualifications, Skills and Knowledge You Will Bring:** + 3 years of industry experience with a high school diploma/GED or an undergraduate degree + Ability to perform basic math functions such as working with fractions and percentages, manipulating and recording figures to provide accurate quantities, estimates and quotations. + High level of proficiency in Microsoft Office products, specifically Excel and Word + Outstanding communication skills, written and verbal. + Customer Focus + Decision-Making + Attention to detail + Integrity and Trust + Perseverance + Composure + Team Orientated + Relationship building + Multi-tasking + Ability to work under pressure + Flexible + Quick thinker / Learner + Exceptional problem solver + Good listener **The Benefits You Will Enjoy:** International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets. **The Career You Will Build:** Sales and Leadership training, promotional opportunities within a global company **The Impact You Will Make:** We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're **Proud to be IP** . **The Culture You Will Experience:** International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture. **The Company You Will Join:** International Paper (NYSE: IP) is a global producer of sustainable packaging, pulp and other fiber-based products, and one of the world's largest recyclers. Headquartered in Memphis, Tenn., we employ approximately 39,000 colleagues globally who are committed to creating what's next. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2023 were $18.9 billion. Additional information can be found by visiting internationalpaper.com. **_International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._** **_International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact_** **_reasonable.accommodations@ipaper.com_** **_or **************._** **About Us** **The Benefits You Will Enjoy:** International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets **The Career You Will Build:** Leadership training, promotional opportunities **The Impact You Will Make:** We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're Proud to be IP. **The Culture You Will Experience:** International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture. **The Company You Will Join:** International Paper (NYSE: IP) is the global leader in sustainable packaging solutions. With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Net sales for 2024 were $18.6 billion. In 2025, International Paper acquired DS Smith creating an industry leader focused on the attractive and growing North American and EMEA regions. Additional information can be found by visiting internationalpaper.com. International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or **************. **Job Identification** 2000505 **Job Schedule** Full time
    $48.3k-64.4k yearly 21d ago
  • Accounts Receivable Specialist

    Precision of New Hampton

    Account associate job in New Hampton, IA

    Job Description Precision of New Hampton is seeking an outgoing, high-energy, and multi-tasking Accounts Receivable individual to become part of our Team. The Ideal Accounts Receivable individual is not only responsible for the day to day accounting working, but also assisting in processing of customer orders and other daily tasks. This includes taking and making calls to/from customers; processing orders; scheduling pick-ups, working with Precision Distributors and Warehouses to ensure customer orders are filled. It also includes phone support for branch employees and the sales team. This position is our front line, direct contact to the customer. Our Customer Service Reps are outgoing, polite, courteous, organized and professional at all times in efforts to make the customers experience pleasant and satisfying, while also keeping Precision's interest in mind. Organization, multi-tasking, administration, and telephone etiquette is required for this position. ACCOUNTS PAYABLE/RECEIVABLE RESPONSIBILITIES. Updating and maintaining records of expenditures Sending out payments for company credit cards Responding to vendor invoices Ensuring that all payments are made in accordance with company policy Ensuring that all payments are sent on time Resolving payment discrepancies and disputes on behalf of the company Preparing and mailing invoices to customers Posting payments to customer accounts Organizing and filing deposit receipts as invoices are paid Preparing reports on delinquent accounts and customer payment profiles Reconciling cash receipts and deposits Analyzing financial records for accuracy CUSTOMER SERVICE RESPONSIBILITIES: · Answer phone · Enter Sales orders · Entering credit card transactions · Processing credits · Bank Deposits · Confirming order shipments · Solve problems · Work with excel and word documents KNOWLEDGE, SKILLS, & ABILITIES: · Experience using AccPac/Sage is a plus, but not required · Must have the ability to work with patience and courtesy in customer relations · Must have the ability to communicate effectively, both verbally and in writing · Ability to think quickly and logically to ensure expedient response to customer inquiries · Must have strong organization and multi-tasking skills · Enter information into multiple screens while listening to information from customers · Must be familiar with a Computer, Emailing and able to work with Microsoft Excel and Word software Benefits: 401(k) Health insurance Paid time off #hc132309
    $29k-37k yearly est. 15d ago

Learn more about account associate jobs

How much does an account associate earn in Waterloo, IA?

The average account associate in Waterloo, IA earns between $30,000 and $59,000 annually. This compares to the national average account associate range of $35,000 to $67,000.

Average account associate salary in Waterloo, IA

$42,000
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