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What is an account coordinator and how to become one

Updated January 8, 2025
5 min read
Quoted expert
Dr. Nick DiFrancesco
introduction image

An account coordinator acts as a liaison between clients and the company, managing communication and promoting client satisfaction. They handle requests, coordinate projects, and deliver reports. Account coordinators work with account managers and team members to execute strategies that meet clients' needs, monitoring budgets and timelines to ensure the on time completion of projects. They also help with scheduling meetings, taking notes, and organizing files. Successful account coordinators have strong communication, organizational, and problem-solving skills.

What general advice would you give to an account coordinator?

Dr. Nick DiFrancesco

Assistant Teaching Professor, Website

Communication- many grads lack even basic communication skills such as presenting, writing, or conversation; the industry is going to be seeking out not just the best and brightest, individuals who are personable, can relate and have rational discussions with others. The inability to engage in conversation and debate, or network with others is a serious issue among students, and these are skills that are absolutely vital to any professional.
ScoreAccount CoordinatorUS Average
Salary
3.1

Avg. Salary $39,973

Avg. Salary $59,228

Stability level
7.3

Growth rate 8%

Growth rate 0.3%

Diversity
6.6
Race

American Indian and Alaska Native 0.59%

Asian 5.33%

Black or African American 10.28%

Hispanic or Latino 12.15%

Unknown 5.11%

White 66.53%

Gender

female 72.54%

male 27.46%

Age - 40
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 40
Stress level
7.3

Stress level is high

7.1 - high

Complexity level
8.8

Complexity level is advanced

7 - challenging

Work life balance
3.8

Work life balance is poor

6.4 - fair

What are the pros and cons of being an account coordinator?

Pros

  • Chance to learn from experienced account managers

  • Possibility of advancement within the company

  • Chance to build a diverse portfolio of work

  • Opportunity for creative problem-solving and critical thinking

  • Potential for good pay and benefits

Cons

  • Often required to work long hours, including evenings and weekends

  • High stress levels can lead to burnout and exhaustion

  • Sometimes required to handle difficult or upset clients

  • Limited control over project outcomes due to reliance on client approval and feedback

  • Potential for conflicts or disagreements within the account team or with clients.

Account coordinator career paths

Key steps to become an account coordinator

  1. Explore account coordinator education requirements

    Most common account coordinator degrees

    Bachelor's

    76.6 %

    Associate

    10.7 %

    Master's

    5.2 %
  2. Start to develop specific account coordinator skills

    SkillsPercentages
    Customer Service23.50%
    Data Entry8.63%
    PowerPoint6.70%
    Account Management6.68%
    Project Management4.54%
  3. Complete relevant account coordinator training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New account coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an account coordinator based on U.S. Bureau of Labor Statistics data and data from real account coordinator resumes.
  4. Research account coordinator duties and responsibilities

    • Manage service activations and product fulfillment, ESN changes, activations, deactivations and overall customer service satisfaction.
    • Manage bookkeeper and QuickBooks tabulations.
    • Manage client and prospect database for marketing purposes through Salesforce.com.
    • Capitalize on strong organizational and interpersonal skills to expertly manage the regional provider enrollment system for Medicare and Medicaid memberships.
  5. Prepare your account coordinator resume

    When your background is strong enough, you can start writing your account coordinator resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an account coordinator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable account coordinator resume templates

    Build a professional account coordinator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your account coordinator resume.
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    Account Coordinator Resume
  6. Apply for account coordinator jobs

    Now it's time to start searching for an account coordinator job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first account coordinator job

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Average account coordinator salary

The average account coordinator salary in the United States is $39,973 per year or $19 per hour. Account coordinator salaries range between $29,000 and $54,000 per year.

Average account coordinator salary
$39,973 Yearly
$19.22 hourly

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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