Top Account Coordinator Skills

Below we've compiled a list of the most important skills for an Account Coordinator. We ranked the top skills based on the percentage of Account Coordinator resumes they appeared on. For example, 15.4% of Account Coordinator resumes contained Customer Service as a skill. Let's find out what skills an Account Coordinator actually needs in order to be successful in the workplace.

The six most common skills found on Account Coordinator resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Account Coordinator jobs:
  • Provide excellent customer service and support in receiving, researching and resolving all customer inquiries related to specialty physician accounts.
  • Prepared monthly management meetings to review MRP and monitor inventory, customer service performance and inventory turn objectives.
  • Performed customer service by phone and email, including contract content edits thereby increasing customer satisfaction and retention.
  • Aided Account Executives and Account Director with providing exceptional client customer service and maintained day-to-day account coordinator responsibilities.
  • Worked collaboratively with field engineers, customer service managers and customers to provide an excellent customer experience.
  • Fulfilled critical role maintaining effective communication between authors and the design team throughout customer service operations.
  • Provided excellent customer service and ensured that the customer received the correct equipment and accurate invoicing.
  • Maximized team selling effectiveness through consistent recognition and feedback to enrich the customer service experience.
  • Investigated customer service complaints about appraisers and loan officers as it related to property valuation.
  • Provided excellent customer service one-on-one with users to ensure complete satisfaction of projects or tickets.
  • Recognized for outstanding customer service and communication skills assuring customers satisfaction and staff publications.
  • Drafted Customer Service Representative responsibilities procedure in relation to A&P particular needs.
  • Provide excellent customer service by proactively communicating with lender regarding products and services requested.
  • Established procedures which improved customer service, cost elimination & return for stakeholders.
  • Provided superior customer service to high-profile corporate customers including other Fortune 500 companies.
  • Functioned as customer service liaison for facilitating large-volume requests from Intel associates.
  • Relied on customer service skills for developing positive relationships with our customers.
  • Handle customer service questions regarding product orders and future ordering of materials/products.
  • Provide exceptional customer service by answering customer questions quickly and efficiently.
  • Provide excellent and timely customer service to existing and prospective customers.

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2. New Accounts

high Demand
Here's how New Accounts is used in Account Coordinator jobs:
  • Compiled information about new accounts and entered account information into computers and filed related forms and other documents.
  • Created new accounts and assisted in developing training documentation for new contractors.
  • Processed applications, determined eligibility and created new accounts.
  • Managed customer relations and procured new accounts.
  • Train new Accounts Reconciliation Coordinators.
  • Acquired new accounts - increased church partnerships by 600% through marketing, B2B sales, networking, and organizing events.
  • Provided customer service for new accounts, answered client questions post-sale, and earned a customer satisfaction rating of 99%.
  • Connect with prospective new accounts and educate on company programs, product lines, top selling designs and in store merchandising.
  • Support sales reps in opening and launching new accounts and upgrading existing service to better serve and support customer needs.
  • Worked extensively in SyteLine to process orders, create new accounts and manage all data related to customers and ordering.
  • Coordinate with national sales reps and creative artists to deliver art presentations and retail program proposals for new accounts.
  • Designed a coaching tutorial to improve feedback for a New Accounts Team in both Utah and Pennsylvania call centers.
  • Processed 15-20 new accounts daily while accepting calls from various FA's around the status of their accounts.
  • Created new accounts; received new roster information and entered data to create new accounts for incoming students.
  • Logged in new accounts in our data base, and distribute new business account to correct account executive.
  • Assisted with acquisition of new accounts, coordinated space planning, managed account setup, and trained staff.
  • Promoted from Receptionist to Collections Representative, then to Debit Researcher, and then to New Accounts Coordinator.
  • Trained store personnel on customer base management and in the development of new accounts generated through strategic marketing.
  • Answered phones, data entry, discussed the new accounts with the sales reps from the divisions.
  • Acquired new accounts by practicing effective person to person sales techniques to garner interest for company products.

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3. Press Releases

high Demand
Here's how Press Releases is used in Account Coordinator jobs:
  • Composed and edited press releases; promoted client press materials and marketing collateral to local media outlets for publication/distribution.
  • Collaborated with magazine and newspaper editors to secure placement of press releases.
  • Composed, edited and distributed press releases and other promotional collateral material.
  • Wrote/coordinated distribution of press releases and product information press kits.
  • Coordinated production and distribution of press releases and client communications.
  • Proofread and edited press releases and medical education materials.
  • Delivered press releases for media distribution.
  • Compose and edit written content inclusive of press releases, client bios and any other forms of editorial communication as necessary.
  • Write press releases, media advisories, case studies, one-page information sheets and other necessary external documents for media placement.
  • Draft and disperse opinion editorials, press releases, letters to the editor, media advisories, and other client content.
  • Managed press relations, responded to media inquiries and wrote press releases for GCI Group, a subsidiary of Grey Advertising.
  • Drafted, proofed and published a wide range of materials including press releases, case studies, presentations and business plans.
  • Edited promotional messaging, wrote media announcements, press releases and social media content and pitched media to secure on-site interviews.
  • Created compelling communications such as press releases, media alerts, and invitations to garner attention and participation from targeted audiences.
  • Managed production and distribution of marketing pieces, including press releases, informational product brochures, newsletters and direct mail letters.
  • Developed press releases, editorial calendars and pitches for business, TV, radio, online, and trade press.
  • Craft and distribute press releases and media alerts to journalists and publications to best convey client news and key messaging.
  • Pitched story ideas, media alerts, and press releases at boutique firm for consumer, entertainment and non-profit clients.
  • Draft client content weekly, including press releases, pitch letters, customer case studies, blog posts and bylines.
  • Developed, edited and distributed a wide variety of PR materials, including press releases, media alerts and pitches.

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4. Financial Statements

high Demand
Here's how Financial Statements is used in Account Coordinator jobs:
  • Examined analyzed accuracy of financial statements including general ledger, A/R, A/P and related financial documents.
  • Increased of reduced customers credit limit after re-search and verification of the financial statements.
  • Analyzed financial statements and customer information to determine creditworthiness of prospective customers.
  • Prepared, examined and analyzed accounting records and financial statements.
  • Worked closely with Accounting Manager on financial statements.
  • Prepared consolidated financial statements for six business units.
  • Prepared financial statements * Processed monthly and quarterly payroll and sales tax for clients * Oversaw client payroll preparation
  • Record transactions in ledgers, prepares trial balances and simple financial statements using computer software program.
  • Examined financial statements and invoices, and conducted community outreach to build a strong customer base.
  • Input monthly budget into Excel spreadsheet for General Manager and briefly trained on reading Financial Statements.
  • Audit financial statements by analyzing revenue, cost, and expenses to ensure financial accuracy.
  • Maintained and reconciled monthly financial statements, including annual ticket sales of over $40,000.00.
  • Print and process critical information including Dairy, Seed, and other financial statements.
  • Analyzed balance invoices as well as updating detail statements to the financial statements.
  • Research and prepare financial statements, amortization schedules, wires and billings.
  • Review financial statements with principal, answering questions and resolving issues.
  • Reconstructed the Financial Statements after recording the prior period adjustments.
  • Researched public records, outside sources and utilized financial statements.
  • Prepared accurate financial statements at end of the month.
  • Produce and go over monthly financial statements and reporting with customers Perform daily work through Prelude software.

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5. Client Relationships

high Demand
Here's how Client Relationships is used in Account Coordinator jobs:
  • Demonstrated ability to maintain and develop current and new client relationships to generate long lasting business relationships.
  • Maintain quality vendor and client relationships/databases, ensuring efficient transactions with estimates and purchase orders.
  • Managed day to day client relationships including creative submission, categorization and financial management.
  • Established client relationships and ensured day- to-day responsibilities were completed to client satisfaction.
  • Improved client relationships with daily follow-up e-mail and telephone communication regarding searches.
  • Crafted client communications and maintained and nurtured client relationships through daily interactions.
  • Maintained client relationships and served as liaison between sales and dispatch/management.
  • Account manager responsible for identifying new and maintaining existing client relationships.
  • Managed creative production and client relationships to develop integrated campaigns.
  • Managed client relationships on a daily basis to ensure communication.
  • Assisted sales representatives in selling products and maintaining client relationships.
  • Manage client relationships to ensure timely collection of receivables.
  • Developed client relationships and sold new business opportunities.
  • Retained and managed numerous client relationships and accounts.
  • Developed client relationships via exceptional customer service.
  • Resolved account discrepancies and assured client relationships.
  • Manage multiple client relationships and projects simultaneously.
  • Maintained and nurtured client relationships.
  • Worked closely with 10 brokers, 20 underwriters and two financing companies to generate new business and maintain strong client relationships.
  • Provide support to clients by managing inquiries, assessing needs, and proactively communicating to maintain superior client relationships.

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6. Data Entry

high Demand
Here's how Data Entry is used in Account Coordinator jobs:
  • Created and distributed annual dues statements for association members and maintained data entry for electronic directory of association membership.
  • Perform everyday administrative functions, including file investigation and analysis, data entry, mail preparation and processing.
  • Performed accurate data entry of special orders, ensuring quality and timely delivery.
  • Audited and entered vendor invoices into database using alpha/numeric data entry.
  • Detail oriented position requiring extensive and accurate data entry skills.
  • Performed data entry and auditing of pricing system information.
  • Maintained data entry for electronic directory of association membership.
  • Coordinated customer's orders, including: data entry, processing orders, follow-up orders with manufacturing, invoicing & shipping.
  • Performed clerical duties such as word processing, data entry, proofreading, typing, photocopying, faxing, and collating.
  • Performed general administrative and clerical duties such as answering phones, data entry, 10-key proficiency and incoming/outgoing mail.
  • Executed office work accurately and efficiently: route calls/messages, fax, data entry, file keeping, etc.
  • Manage purchase orders, schedule deliveries, purchasing, data entry, customer service, trouble shooting, accounting support
  • General office responsibilities (answer phones, data entry, schedule appointments., run background checks, etc.)
  • Created spreadsheets and kept track of inventory as well as heavy data entry, backup to the receptionist.
  • Receive and review invoices; accurately/efficiently verify transactions and account codes prior to data entry and pay apply.
  • General office clerical duties, including data entry, invoicing, copying, file maintenance, mail/fax distribution.
  • Team Lead in Data Entry - updated and maintained all new and existing customer information to our systems.
  • Type correspondence and data entry, maintain files, faxes, order processing, Fed-Ex and UPS distributions.
  • Serviced accounts for an advertising office, data entry, coordinating orders with offices in L.A. and N.Y.
  • Completed audits on data entry employees identifying any areas for improvements in work performance and client relations.

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7. Account Management

high Demand
Here's how Account Management is used in Account Coordinator jobs:
  • Assisted Physician Account Management team to resolve physician/office issues and provided literature, forms and directories to affiliated physician practices.
  • Promoted from intern to Account Coordinator role rapidly, ensuring high vendor performance and facilitating proper multicultural account management.
  • Served as area resource for account management best practices; participated in numerous firm interviews and internal advertisements.
  • Assisted account management with researching client requests and gathering necessary information for answers to Accounting Departments inquiries.
  • Maintain constant communication with account managers and other key personnel to ensure proper account management.
  • Demonstrated effective communication skills through vendor relations and customer account management, including problem resolution.
  • Fostered and maintained strong client relationships while acquiring invaluable experience and knowledge of account management.
  • Key role implementing product and account management for highly anticipated, new website development platform.
  • Supervised employees and created documentation for training in policies and procedures for account management.
  • Acted as primary interface between the Operations team and respective account management/technical support teams.
  • Assisted in account management, including researching potential product placement opportunities for clients.
  • Provided account management support alongside both the Account Supervisor and Senior Account Supervisor.
  • Account management and execution of agency sponsored co-op advertising programs for dealer groups.
  • Established and documented account management procedures, and provided analysis and decision guidelines.
  • Assisted four account management teams in implementing plans for regional Ford advertising cooperatives.
  • Provided friendly and professional customer service and account management for PPAI Division.
  • Managed global P&L reporting and day-to-day global Colgate-Palmolive account management
  • Develop solid business relationships through account management with assigned customer segments.
  • Assisted in account management, development and execution of advertising campaigns.
  • Assumed various administrative duties that contributed to efficient account management.

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8. Special Events

high Demand
Here's how Special Events is used in Account Coordinator jobs:
  • Created alliances with businesses through networking events such as National Association of Catering Executives and International Special Events Society.
  • Managed planning of association annual and quarterly meetings and special events in both international and domestic locations.
  • Communicate with regional manager on regular basis regarding matters within accounts and special events for company.
  • Developed event concepts and collaborated with clients in development and execution of their special events.
  • Assisted with special events including national fishing tournaments sponsored by Yamaha.
  • Marketed business through special events, internet advertising and media relations.
  • Maximized opportunities by leading special events and promotional plans.
  • Developed, coordinated and supervised client special events.
  • Launched special events initiative resulting in significant increases.
  • Implemented experiential marketing concepts through special events.
  • Coordinated weekly status meetings and/or special events.
  • Organized special events and secured media attendance.
  • Coordinated and executed special events and seminars.
  • Maintained traffic and coordinated special events.
  • Coordinated special events for outreach initiatives.
  • Coordinated and organized special events.
  • Planned special events, contacted publicists, and managed event logistics - created marketing mock-ups, presentations, and logo boards.
  • Coordinated and attended special events - client/prospect receptions & entertainment, bank sponsored events, golf outings, etc.
  • Key areas of business to affect and execute include basic business, new product launches, and Special Events.
  • Assisted with creation of web based invitation and confirmation letters/emails, managed RSVP and guest list for special events.

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9. Sales Reps

high Demand
Here's how Sales Reps is used in Account Coordinator jobs:
  • Assisted external sales reps with development and maintenance of international accounts.
  • Supported advertising account executives and sales reps.
  • Served as the liaison between the sales reps and the accounting department, to ensure proper payments, and customer satisfaction.
  • Work with Account Execs/Sales Reps and accounts including reviewing styles on order, color and class analysis and reviewing seasonal performances.
  • Work side by side with sales reps in department stores and boutiques to develop and create new clients and sales.
  • Created one sheet proposals to aid sales reps with proposals -Obtained signatures for financial documents and internal and external invoices.
  • Audited sales performance for each representative, maintained billing and commission statements for thirty sales reps and 23 affiliate banks.
  • Worked under Long Island Office which had 11 Support Sales Reps and was in charge of Inspections within office districts.
  • Coordinated with credit clearing departing and our sales reps to help expand the growth of the money order business.
  • Direct contact with Sales Reps, Internal Sales Specialist, Account Executives and Brokers on implementation of Sold Cases.
  • Assisted in creating media plans for a wide range of clients through collaboration with digital/integrated marketing and sales reps.
  • Collaborated closely with finance, accounting, and sales reps to resolve customer credit issues and maintain order flow.
  • Implemented the New Sales Forms Package and worked with all sales reps to resolve any challenges concerning the package.
  • Communicate with flooring sales reps to ensure accurate inventory and order samples as needed for the Design Center.
  • Maintain communication between the customer, sales reps, and manufacturing on all aspects related to OEM/custom orders.
  • Assisted 3 sales reps and acted as primary liaison between clients, ad operations and sales persons staff.
  • Trained new sales reps on proper ordering procedures, vendor requirements and usable artwork for imprinting purposes.
  • Assisted sales reps with document accuracy by reviewing paperwork and assisting them with completion when necessary.
  • Work cross-functionally with buyers, planners, national sales reps, operational teams and logistics.
  • Finalize and submit sales reps monthly commissions, quarterly bonuses and territory manager growth bonuses.

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10. Sales Goals

high Demand
Here's how Sales Goals is used in Account Coordinator jobs:
  • Provide high-level administrative support to Sales Representative of New Business Sales in order to meet our monthly and quarterly sales goals.
  • Coach and develop retail store cosmetic counter teams in order to meet daily, weekly, monthly and yearly sales goals.
  • Implemented and executed counter training programs, key sales initiatives and customer relationship training in order to achieve our sales goals.
  • Work closely with the sales department and be at least partly responsible for hitting monthly, quarterly or yearly sales goals.
  • Coordinated brand focused events to achieve and exceed sales goals resulting in becoming the number one region in the country.
  • Handled 200 list brokerage accounts for 6 months in the unexpected absence of account executives and achieved sales goals monthly.
  • Achieved sales goals for 1999 and received full payout of potential bonus (pro-rated for 8 month period).
  • Owned accountability for P&L and exhibit sales for assigned shows, meeting or surpassing all sales goals.
  • Reduced the rate of consultant turnover to below the company average of 49% to help achieve sales goals.
  • Maintain records of incoming and outgoing shipments of vehicles and service products for vehicles to meet weekly sales goals.
  • Achieved outstanding sales goals by conducting personal make up services to clients and selling out all seasonal promotions.
  • Work closely with a team of field sales and service professionals to achieve company and team sales goals.
  • Train the teams on selling and service skills to help them achieve sales goals and credit goals.
  • Coached and trained counter managers and sales associates in 5 doors to achieve 2.5 million sales goals.
  • Maintain relations with clients and ensure proper fulfillment of customer's expectations and company's sales goals.
  • Increased sales with top corporate accounts and surpassed sales goals by an average of 10-20%.
  • Participate in weekly meetings analyzing sales with both Origins and Macy's to exceed sales goals.
  • Completed daily order reports of ~80 orders/day and exceeded monthly team sales goals of $220k.
  • Developed special event promotions for the launch of new products which led to surpassing sales goals.
  • Managed Financial Accounting for Over 130 properties in YARDI while maintaining and exceeding all sales goals.

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11. Project Management

high Demand
Here's how Project Management is used in Account Coordinator jobs:
  • Promoted internally to assume account and project management of major government and commercial accounts at advertising agency specializing in recruitment advertising.
  • Maintained a high level of awareness with client activities, detail-oriented program and project management and professional communication with clients.
  • Provided day-to-day support to two founding partners including client communications, project management and other day-to-day support activities.
  • Obtained a solid understanding of agency processes and project management in traditional and digital public relations.
  • Assisted and advised management with research, internal communications, project management and capturing best practices.
  • Managed projects with internal agency team, while working with Traffic/Project Management counterparts at Novartis
  • Project management of large enterprise accounts that includes account management and constant analysis.
  • Enhanced project tracking and documentation by resourcefully introducing effective project management system.
  • Handled daily client interaction from project management phase through final invoice reconciliation.
  • Maintained accurate information notes within the necessary systems for project management.
  • Facilitated with subcontractors and vendors for project management and invoice resolution.
  • Created databases and spreadsheets to improve project management and reporting accuracy.
  • Project management from concept to retail across multiple brands simultaneously.
  • Project management and coordination for orders being delivered to different portals
  • Created and implemented new procedures to improve project management quality.
  • Develop Project management plan and provide weekly status to stakeholder.
  • Coordinated internal project management between the account executive and artists.
  • Employed project management skills to coordinate on-site customer activities.
  • Prepared job folders for production and project management readiness.
  • Prepared statistical documentation relating to client and project management.

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12. New Clients

high Demand
Here's how New Clients is used in Account Coordinator jobs:
  • Demonstrate strong communication and leadership skills in effectively procuring and cultivating new clients and establishing a strong reputation.
  • Contributed to pipeline management efforts to develop new clients and generate revenue.
  • Conducted internet research and telemarketing which identified new clients.
  • Coordinated re-enrollment, implementing new clients.
  • Converted and installed ES payroll and HR systems to assigned new clients and/or converted/installed additional features or products to existing clients.
  • Work with fellow account team and IT to gather and write Business and Functional Requirements for existing and new clients.
  • Job duties did also include making new folders and claims for new clients and interviews with clients to start benefits.
  • Key Accomplishments-introduced agency to first electronic accounts and list management services that produced new clients and more sales.
  • Tested all facets of new/upcoming website for possible errors; added new clients and assisted with test orders.
  • Verify qualifying credit card account holder information and provide follow-up with new clients and Sales Account Executives.
  • Worked as a Sales Assistant to 5-8 Sales Representatives to implement group insurance policies for new clients.
  • Set up new clients' database for test sites utilized in drug screening processes for their employees.
  • Entered all new client information and tracked the efficiency and productivity of our marketing for new clients.
  • Cultivated relationships with new clients and maintained working relationships with existing clients and booked events as assigned.
  • Served on new business team; pitching plans for strategic marketing development to potential new clients.
  • Contributed to company growth including acquisition of numerous new clients and smooth incorporation of new employees.
  • Assisted in marketing for new clients and retaining existing ones by creating brochures and logo samples.
  • Greet clients, both established and walk-ins, and direct new clients to appropriate Sales Executives.
  • Collaborate with producers and account managers to gain new clients and renew existing clients each month.
  • Prepared service proposals for potential new clients as well as additional services for existing clients.

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13. Facebook

high Demand
Here's how Facebook is used in Account Coordinator jobs:
  • Head of the Hawkins International Facebook page with responsibilities including content calendar creation and optimization of social interactions.
  • Developed and executed social media strategy, including Facebook content, engagement activities, promotions and crisis management.
  • Design marketing material and maintain company Facebook page.
  • Created and oversaw client Facebook advertising campaigns.
  • Routed all JCP Facebook-related inter-agency correspondence.
  • Worked closely with other team members to develop a strategy for a giveaway campaign using Facebook and Wildfire.
  • Placed Facebook ads as necessary for various campaigns to boost Impressions (CPM) or Engagement.
  • Worked with various clients such as American Express, Facebook, Swell and The Infatuation.
  • Help optimize all campaigns including banner ads, SEM, SEO, Facebook and partner sites
  • Conducted QA checks of all creative materials to be posted on Facebook at each round.
  • Managed IHOP at Home Facebook page, posting brand posts and responding to consumer comments.
  • Managed Facebook and other social media to create a buzz for local recycling events.
  • Acted as Facebook Administrator for in-house brands including image concept and production.
  • Increased Face Rock Creamery's Facebook following by 15%.
  • Created, purchased and analyzed several Facebook ad campaigns.
  • Administer four clients' Facebook pages.
  • Provide ad copy ideas and brainstorm with ad designers regarding banner creative and client deliverables for social media including Facebook.
  • Prepare analytic reports and presentations through Google Analytics and Facebook Insights for clients.
  • Boost posts to Facebook and advertisements on Instagram.
  • Utilized Google AdWords, Bing Ads, Facebook Ads, and AdRoll.

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14. Status Reports

high Demand
Here's how Status Reports is used in Account Coordinator jobs:
  • Generate production schedules, project status reports and other relevant project management documentation to manage internal and client expectations.
  • Prepared meeting minutes and generated weekly status reports of assigned campaigns for distribution to executives and creative team.
  • Generated and updated daily status reports, schedules and coordinated internal and external team/client meetings.
  • Present weekly status reports to executive management regarding request results and foreseen opportunistic areas of improvement
  • Developed daily status reports and conducted weekly internal status meetings with all departments.
  • Maintain regular communication and deliver regular status reports to the Account Manager.
  • Monitored delinquent accounts and provided management with status reports.
  • Authored and presented comprehensive project and production status reports.
  • Updated weekly client status reports and monitored competitive activity.
  • Tracked interactive media placed and provided status reports.
  • Prepared and distributed Status Reports to other departments.
  • Revised and distributed weekly status reports.
  • Maintained and distributed project status reports.
  • Maintained detailed status reports and supervised status meetings to keep creative team, account executives and production department focused on goals.
  • Compile and disseminate all print and online placements, as well as monthly client status reports detailing credits and loans.
  • Created agendas, conference reports, status reports, creative briefs, correspondence and all materials relating to advertising campaigns.
  • Back up primary account person on piece of business, continually monitor project activity and provide weekly status reports.
  • Developed and updated client status reports on a bi-monthly basis including project status, budget, and invoicing information.
  • Created records to monitor agency work flow; job status reports for access and review at weekly status meetings.
  • Support team on internal initiatives and projects, including the maintenance of status reports, files, and spreadsheets.

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15. Twitter

average Demand
Here's how Twitter is used in Account Coordinator jobs:
  • Promoted organizational engagement through the use of web and social networking platforms including Facebook and Twitter.
  • Increased client's Facebook following by nearly 400% and Twitter following by 300% within a 12-month period.
  • Co-owned agency social media, including: LinkedIn, Twitter and Facebook, and compiled monthly internal marketing metrics.
  • Established Twitter account and created social media handbook for client to be used as guide across all platforms.
  • Handled all social media accounts for Chefs and Restaurants including Facebook, Twitter, and Yelp!
  • Develop and update content for social media platforms including Twitter, Facebook, LinkedIn, and more
  • Create and publish daily social content across client Twitter, Facebook and LinkedIn channels.
  • Assisted with social media communications through channels including Twitter, Facebook, and LinkedIn.
  • Increased Twitter and Facebook unique followers by 40% in the first 4 weeks.
  • Manage Facebook page, Twitter account, and website for the department.
  • Contributed social media marketing efforts via Twitter, Facebook, and LinkedIn.
  • Created social media content for blog, Facebook, Twitter.
  • Managed Denver and Salt Lake City Facebook and Twitter platforms.
  • Create social media marketing campaigns on FB, and Twitter.
  • Assisted with agency Facebook page and created Twitter content calendars.
  • Create social media content for Facebook and Twitter platforms.
  • Develop social media content for company's Twitter account.
  • Maintained agency blog, Twitter, and Facebook accounts
  • Manage social networking tools, such as Twitter.
  • Maintained the company's Twitter and Facebook accounts.

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16. Customer Accounts

average Demand
Here's how Customer Accounts is used in Account Coordinator jobs:
  • Utilized a wide variety of software tools to navigate customer accounts and identify and communicate effective solutions to any given problem.
  • Recognized and awarded for an idea implementing unique training for Finance Managers improving AR corrections and time management on customer accounts.
  • Performed research to process payment exceptions, adjusted customer accounts and notified customers of resolution via letter.
  • Implemented a customer satisfaction performance metrics program to ensure satisfaction levels were met with customer accounts.
  • Coordinate customer accounts in various territories nationwide and coordinate government accounts that are domestic and international.
  • Sustain and service key customer accounts and excellently build customer relationship and business development.
  • Processed daily incoming receivables against customer accounts; research and resolve customer deductions.
  • Maintained customer accounts by insuring satisfaction with quality employees and dedicated service.
  • Maintained customer accounts receivable and analyzed financial/credit risks for large Corporate customers.
  • Specialized in air import customer accounts and providing excellent customer service.
  • Managed multiple customer accounts to maintain account information and customer satisfaction.
  • Reconciled customer accounts for inventory, product shortages and/or product alternatives.
  • Account Coordinator/Inside Sales Responsible for assigned customer accounts and general customers.
  • Collected customer accounts receivables and issued payment vouchers.
  • Managed commercial customer accounts and resolved customer issues.
  • Performed detailed studies and evaluations on customer accounts.
  • Posted rejected deposits to customer accounts.
  • Serviced and established new customer accounts.
  • Performed inventory control of customer accounts.
  • Monitored and updated existing customer accounts.

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17. Powerpoint

average Demand
Here's how Powerpoint is used in Account Coordinator jobs:
  • Created and executed PowerPoint presentations in coordination with surgeons to owners and benefits managers of companies.
  • Collaborated with the design department for creating prototypes, ads and developing PowerPoint presentations.
  • Generated document templates, production tracking reports and PowerPoint presentations to facilitate contract sales.
  • Created marketing materials / PowerPoint presentations/ Tracked sales/marketing growth and revenue generation.
  • Drafted important organizational materials, including annual reports and investor pitch PowerPoints.
  • Developed PowerPoint presentations and associated document and accurately communicated staffing guidelines.
  • Develop and present a PowerPoint presentation for Spanish-speaking employees.
  • Assist Associate Director with PowerPoint presentations and reporting as needed
  • Merged information from different programs into PowerPoint.
  • Developed strategic planning PowerPoint presentations.
  • Help the agency with software user questions for programs such as Outlook, Excel, PowerPoint, MapInfo, and MediaMaximizer.
  • Prepared correspondence, reports, materials for publication, and PowerPoint presentations as part of a high-performance, self-managed team.
  • Prepared PowerPoint presentations, fulfillment of media kit mailings, measurement of PR efforts, media list updates and contacts.
  • Used strong PowerPoint skills to create time management training; used to build capabilities of 26 administrative professionals.
  • Constructed budgets and buying plans to present to the client via Microsoft Excel, Word, and PowerPoint.
  • Experience with programs such as Excel, PowerPoint, Word, and internal software and websites.
  • Recognized as Employee of the Year 2000 COMPUTER SKILLS Microsoft Office: Word PowerPoint Excel Outlook
  • Conducted market research and Created reports & charts using Word, Excel, and PowerPoint.
  • Draft and copy edit content for new releases, health literacy materials, PowerPoint presentations.
  • Assisted with PowerPoint presentation decks for new business pitches, event proposals and wrap-up reports.

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18. Client Meetings

average Demand
Here's how Client Meetings is used in Account Coordinator jobs:
  • Participated in all client meetings to facilitate improved relations while contributing to ad program development.
  • Coordinated sales and production of print advertisement for high-tech corporations* Conducted client meetings and presentations
  • Conducted on-site client meetings and coordinated insertion orders for various publications.
  • Conducted client meetings on newly developed industry standards.
  • Coordinate client meetings and develop presentation packets.
  • Developed PowerPoint presentations for client meetings.
  • Participated in regular client meetings.
  • Continued communication with clients and participated in client meetings while compiling concise notes and relaying them to the necessary departments.
  • Support to the Account Manager in the development of marketing plans, client meetings, research and campaign execution.
  • Organized and prepared content for Account Executives' quarterly in-person client meetings and quarterly Board of Director Meetings.
  • Coordinated creative and strategic planning sessions for key accounts, including copy and design routing and client meetings.
  • Worked closely with creative and traffic departments to produce advertising board presentations and various reports for client meetings.
  • Coordinate and create marketing materials, brochures, Power Point presentations and proposals for client meetings.
  • Created presentations for prospect/client meetings with PowerPoint, Outlook, Word, often with short lead-time.
  • Offered support for the sales team during client meetings in order to help acquire new business.
  • Prepare media kits, presentations and marketing materials for client meetings to pitch new business opportunities.
  • Participated in creative and client meetings to develop campaigns that aligned with the client s needs.
  • Assist Sales Representatives with client meetings, presentation material and creating spreadsheets for each client.
  • Presented and participated in client meetings for campaign kick-offs and back-end review of results.
  • Prepared numerous client PowerPoint presentations for both client meetings and successful new business pitches.

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19. Technical Support

average Demand
Here's how Technical Support is used in Account Coordinator jobs:
  • Maintained communication with clients regularly, providing them cost updates, technical support and other account-related reports.
  • Leverage strategic relationship management and technical support functions to ensure the highest levels of customer satisfaction.
  • Collaborated with various internal functional areas to provide technical support and resolve all member-related service issues.
  • Provided project coordination as well as ongoing technical support for customer representatives and end users.
  • Assist miscellaneous telecommunication specialists with billing, and technical support via incoming calls.
  • Developed quotations, provided technical support, scheduled shipping and receiving.
  • Conducted initial analysis and routed issues to technical support resources.
  • Facilitated technical support of customer requests and product/service issues.
  • Provide technical support by troubleshooting electronic devices.
  • Provide technical support for office equipment and software
  • Provide general technical support to customers.
  • Designated Technical SupportOfficer for Southeast Region.
  • Delivered exceptional customer service ad expedient resolution to a range of issues including technical support, billing, and product information.
  • Provide timely and knowledgeable responses to requests pertaining to order status, lead times, pricing, warranty/returns and technical support.
  • Provide technical support and keep open lines of communication between the tech team, support staff, and management team.
  • Managed national accounts and provided technical support for key clients in areas of management consulting, machine guarding and ergonomics.
  • Served as the liaison between Account Managers and Technical Support Team, to assist in communicating report delays and problems.
  • Work alongside the Technical Support team to respond to critical and urgent follow-up requests to ensure the patient remains protected.
  • Collaborate with technical support engineers, vendors, and other teams to coordinate French conferences to provide translation.
  • Interact with sales, finance, compliance, contracts & proposals and technical support teams to complete requests.

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20. Internal Departments

average Demand
Here's how Internal Departments is used in Account Coordinator jobs:
  • Interact with various internal departments to carry out client requirements such as scheduling advertising, monitoring account activities and manage collections.
  • Manage interactive administrative tools including company CRM system to ensure up-to-date client information is disseminated throughout our internal departments.
  • Provided administrative and marketing support to PepsiCo/Frito/Lay account team members through coordination between internal departments and client representatives.
  • Maintained operational relationships with other internal departments and attended to their requests as needed.
  • Coordinated and collaborated with internal departments to deliver the highest quality of media content.
  • Communicated with internal departments as needed to obtain clarification and/or additional information on instructions.
  • Worked with regional managers, furniture manufacturers, and internal departments to maintain productivity.
  • Manage administration communicate and coordinate with internal departments follow up on customer interactions.
  • Develop and maintain excellent relationships with internal departments and well as external clientele.
  • Supply specifications for ordering components/materials for internal departments, inter-company and external vendors.
  • Maintained constant communication and upheld relationships between internal departments and group contacts.
  • Prepared correspondence to communicate status of projects to clients and internal departments.
  • Researched accounting process and provided written responses to customers and internal departments.
  • Program Manager of order specifications between multiple internal departments and external customers.
  • Deliver clear and precise communication between internal departments and external buyers.
  • Established successful relationships with various internal departments to resolve account issues.
  • Worked closely with internal departments to coordinate timely resolution of requests.
  • Collaborated with internal departments to resolve billing and payment discrepancies.
  • Facilitated internal communications between sales, clients and internal departments.
  • Developed strong relationships with branch contacts and internal departments.

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21. EDI

average Demand
Here's how EDI is used in Account Coordinator jobs:
  • Developed and executed innovative and cost effective multimedia recruitment advertising recommendations for assigned clients in a fast-paced, deadline oriented agency.
  • Edited, monitored, and updated national disaster preparedness coalition websites daily with current articles and compiled coalition member lists.
  • Coordinated ordering and receiving process, expedited orders, maintained order status and punch-list follow-up to ensure customer satisfaction.
  • Developed relationships with editors and producers for a variety of media outlets including trade and vertical publications and blogs.
  • Develop strong relationships with top-tier and trade publications and journalists to ensure consistent, relevant and positive media development.
  • Wholesale credit extension, collection and reconciliation of $5-8 million revolving portfolio in Corporate Headquarters environment.
  • Identified possible obstacles, analyzed specific situation, and brainstormed creative solutions to immediately resolve client concerns.
  • Gathered necessary credit information and evaluated mortgage requests in order to approve applications in a paperless environment.
  • Enhanced relationships with staff, supporting organization's quality commitment and dedication to client satisfaction.
  • Transferred calls appropriately, relaying the history of call to eliminate redundancy and expedite resolution.
  • Facilitated project approvals with legal, medical, and regulatory departments to maintain compliance standards.
  • Demand Manager and Data/EDI Analyst, Communication liaison between customers and manufactures and suppliers.
  • Managed current accounts; communicated with Maintained and updated all company social media accounts.
  • Identify media, marketing and technology opportunities as well as partnership marketing platforms.
  • Performed monthly reconciliations between medical billing software and hospital accounting software.
  • Provided clients with research and market/media recommendations for desired advertising strategies.
  • Provided research and development of new technology relating to medical improvements.
  • Developed compelling press materials resulting in greater media visibility for clients.
  • Prepared accurate monthly job forecasting; verified credit approvals as needed.
  • Developed new ideas for reaching the Medicare population with traditional media.

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22. Special Projects

average Demand
Here's how Special Projects is used in Account Coordinator jobs:
  • Coordinate special projects such as furniture exhibitions with PowerPoint presentations for International & Strategic Directors and Managers as needed.
  • Supported office manager and sales team's special projects, increasing operational efficiency and maintaining service quality.
  • Reproduce a number of special projects and an assortment of other documents containing specialized terminology.
  • Coordinated special projects within department, utilized internal/external contacts, and streamlined processes.
  • Provide financial status information by preparing special reports; completing special projects.
  • Tested and implemented new business initiatives and assisted with special projects.
  • Monitored special projects and emergency work with management in satellite offices.
  • Coordinated special projects for department management.
  • Supported department manager with special projects.
  • Managed special projects assigned by Treasurer.
  • Trained temporary associate who reported to me in applying cash, daily billing & shipping paperwork, including special projects.
  • Played key role on numerous special projects for promotional events and campaigns for all seven radio stations with different demographics.
  • Assist other team members with their analysis and data collection as needed along with other special projects as assigned.
  • Ensured accuracy in account files, managed special projects, and lent subject matter expertise on inventory questions.
  • Provided document management support in areas of presentations, charts, spreadsheets, calendars and unique special projects.
  • Assisted with project coordination for special projects at the request of the Account Manager or Account Services Manager.
  • Worked on special projects such as guiding and consulting companies on the threshold of going public.
  • Assist Senior Account Manager, Account Managers, and Sales Agents with special projects as needed.
  • Worked with the Account Management team to deliver special projects in an efficient and accurate manner.
  • Assisted in setting up management meetings and execution of special projects as directed by supervisor.

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23. Monthly Reports

average Demand
Here's how Monthly Reports is used in Account Coordinator jobs:
  • Position entailed all administrative work including extensive monthly reports gathering all placements along with media impressions and detailed descriptions.
  • Handle Accounts Payable/Receivables using Lawson database, generating monthly reports, perform billing/collections tasks.
  • Distribute monthly reports to their respective holders with a written summary analyzing activity.
  • Generated monthly reports and valuation summaries detailing media placements, campaign strategies.
  • Provided monthly reports to management for distribution to field locations.
  • Compiled sales activity related data and generated monthly reports.
  • Maintained customer records and prepared monthly reports for management.
  • Provided weekly and monthly reports to Communications Director
  • Provided physicians with monthly reports of their receivables
  • Established monthly reports regarding delinquent accounts.
  • Produced monthly reports for capitation purposes.
  • Produced monthly reports reflecting freight movement.
  • Generate and manipulate monthly reports.
  • Prepared weekly and monthly reports on status of accounts, which showed key metrics and led to changes where needed.
  • Prepared monthly reports covering all aspects of office services to Xerox as well at to the Pittsburgh-based Fortune 500 Company.
  • Provide monthly reports to the Safety Committee (or as requested by client) and any applicable incident reports.
  • Managed vendor and carrier claims, and generated monthly reports on claims per vendor and value of claim material.
  • Provided 4 monthly reports with an in-depth analysis media strategy and major coverage of the client and its competitors.
  • Prepared KPI reports for the Customer Support department then provided daily, weekly and monthly reports to management.
  • Reconciled and prepared various monthly reports, i.e., Sales Registers & Statements, Income & Expense etc.

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24. Phone Calls

average Demand
Here's how Phone Calls is used in Account Coordinator jobs:
  • Placed follow-up emails or phone calls to customers regarding orders and assisted by answering questions and providing information regarding their materials.
  • Prioritize e-mails and phone calls to customers regarding their orders, ensuring professional and timely communication.
  • Answered incoming telephone calls and communicated with policy holders, agents and authorized personnel.
  • Recruit people for warehouse and industrial employment through phone calls and email*Assist with payroll and internal staffing*Organize and file paperwork and applications
  • Answered a certain amount of phone calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Handle large volumes of inquiries, and promoting products and service through telephone calls and emails, by creating sales leads.
  • Processed everything from new business applications, policy loans, while taking phone calls from owners, agents and agencies.
  • Received visitors and telephone calls to the office, determined the nature of request and directed caller to appropriate staff.
  • Closed soft sales via incoming emails and phone calls for Temporary Corporate Housing, Individual Needs, and Leisure Travel.
  • Provide excellent customer service with phone calls and emails from students, school employees, parents and agencies.
  • Received and placed telephone calls regarding contract management, government relations, and other RIF national related topics.
  • Close an average of 52% of new business opportunities generated from phone calls and Live Chat conversations.
  • Perform general administrative duties such as answering phone calls, scanning documents, filing, and sorting faxes.
  • Attend account management meetings and client phone calls, conduct follow-up with the team and clients as needed.
  • Assisted CEO in booking travel, screening phone calls and coordinating meetings and calls with executive team.
  • Process general correspondence including incoming phone calls, student inquires, and faculty and staff inquiries.
  • Answer incoming phone calls from a call queue and direct them to the appropriate account coordinator.
  • Performed administrative functions (correspondence, reports, phone calls, deliveries, etc.)
  • Achieved through mailing Customer Appreciation Letters, Surveys, and conducting follow-up Service Phone Calls.
  • Responded to phone calls and e-mail inquiries from plan administrators, brokers and third-party administrators.

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25. Order Entry

average Demand
Here's how Order Entry is used in Account Coordinator jobs:
  • Improved and implemented demand forecast and order entry control procedure to improve delivery time and product fulfillment.
  • Check pricing and engineering specifications for client orders processed through electronic order entry system.
  • Project Bidding and Estimation* Purchasing* Order Entry* Design* Customer Service* Vendor Relations* Administrative Duties
  • Supported national accounts with administrative and order entry responsibilities.
  • Complete order entry or quote preparation as needed/assigned.
  • Managed order entry and data/tracking.
  • Prepared order entry and management.
  • Account Coordinator for top Strategic Accounts/Gov't Sales, including quoting, order entry, expediting, billing, & sales reporting.
  • Promoted from order entry to key accounts within first year due to conscientious, high-quality customer service work for the department.
  • Update customer information in systems, vendor relation, inside sale support, order entry, issue credits and prepare invoices.
  • Maintained client/supplier relationships by providing superior customer service, price agreement, problem solving, and accurate order entry.
  • Receive orders via email, phone, and fax, from customers for stock merchandise for manual order entry.
  • Job duties included skip tracking, order entry and setting up classes/help desk support for a marketing firm.
  • Entered orders, revisions, cancellations and attached supporting documents for audit purposes into order entry system.
  • Full understanding of order entry program - IWMS and CSC procedures along with those of the customer.
  • Handled order entry for domestic and export customers, cash application, memo process and collections.
  • Coordinated order management functions including order entry, expediting, processing, maintenance, and status.
  • Review orders submitted by various sales departments to ensure proper order entry and activation.
  • Lowered the rate of errors and returns by 85% through accurate order entry.
  • Process order entry data and distribute orders with the Service Delivery department for fulfillment.

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26. Business Development

average Demand
Here's how Business Development is used in Account Coordinator jobs:
  • Participated in New Business Development as well as researched and analyzed demographic information and conducted field studies for NBA franchise presentation.
  • Utilized various recruitment and business development strategies in order to attract potential candidates for employment and prospective companies with staffing needs.
  • Partnered in conducting monthly meetings with senior management to plan and execute continuous strategies for business development.
  • Accompanied Business Development Managers on account calls to provide optimum customer service with objectives of increased sales.
  • Targeted prospective customers for new business development opportunities and enhanced client relationships to promote repeat partnership.
  • Identified and leveraged business development opportunities to deliver an enhanced customer experience through innovative sales techniques.
  • Provided direction with regards to business development activities: including lead generation and new markets.
  • Assisted successful new business development team in presentation and preparation of new business proposals.
  • Served as office research assistant providing extensive research and assistance in new business development.
  • Support business development team by assisting in business research utilized in company pitch presentations.
  • Collaborated with President and Account Managers on strategic marketing plans and business development activities.
  • Maintain all areas of account management for other business development managers as needed.
  • Supported Account Management and Executive Teams with business development and policy/procedure implementations.
  • Participated in creative brainstorms for new business development and event program optimization.
  • Developed opportunities to enhance performance opportunities with the customer and business development.
  • Produce event and company proposals for new business opportunities and business development.
  • Coordinate team and business development meetings for executive public relations staff.
  • Conduct research as a foundation for marketing partnerships and business development.
  • Provide assistance to Business Development Managers and Regional Business Directors.
  • Collaborated with team on business development strategies and website improvements

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27. Trade Shows

average Demand
Here's how Trade Shows is used in Account Coordinator jobs:
  • Organized presentations for major reading/educational trade shows and then presented at the exhibits.
  • Gained industry exposure while accompanying executives to trade shows locally and domestically.
  • Contributed event coordination and marketing support for twenty-one trade shows annually.
  • Created marketing/sales collateral and attended national trade shows and conventions.
  • Coordinated corporate requirements and preparation for conventions and trade shows.
  • Participate in preparation and attending Market Weeks/Trade Shows as necessary.
  • Facilitated marketing materials for trade shows.
  • Managed day-to-day operations of company Trade shows
  • Attended nationwide trade shows monthly, performed product demonstrations, and followed up potential new business from prospects and existing accounts.
  • Served as a speaker at several County Health Department meetings and represented the Bureau of Immunization in trade shows and conferences.
  • Represented Company with Director at trade shows and networking events including global apparel shows MAGIC and advertising specialty shows ASI SHOW!
  • Expanded customer base in territory by 100% through networking, cold calling, referrals, leads, and trade shows.
  • Coordinate with creative directors to design and set up booths for monthly trade shows in New York City and Paris.
  • Oversee event logistics and registration for corporate travel programs, ranging from incentive trips to trade shows and meetings.
  • Developed and produced point-of-purchase displays, advertising materials and managed six annual trade shows throughout the United States.
  • Maintain customer satisfaction by sending digital artwork files and copyright assignments immediately after sales trips and trade shows.
  • Work with the Marketing Department on sell sheets, catalog requests, trade shows, and marketing samples.
  • Participated in trade shows, expos, and other networking opportunities in order to secure potential clients/customers.
  • Partner with vendors to coordinate and present all Microsoft products at trade shows to expand brand awareness.
  • Scheduled and attended monthly customer meetings for new product presentations as well as quarterly trade shows.

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28. Expense Reports

average Demand
Here's how Expense Reports is used in Account Coordinator jobs:
  • Ensured client-billing accuracy by compiling weekly/monthly staff hours and expense reports.
  • Compiled sales reports/expense reports, invoicing, and tax certificate verification.
  • Reviewed and updated monthly inventory & transportation expense reports.
  • Coordinated and submitted company travel reimbursement and expense reports.
  • Reconciled corporate card statements and tracked/submitted expense reports
  • Complete required documentation and reporting for the proper processing of contracts, advertising schedules, sales calls, and expense reports.
  • Maintain detailed, efficient files pertaining to work-in-process, employees' expense reports, supplier issues, approvals, and receiving.
  • Reconcile and match receipts to 4 company credit cards as well as process sales teams credit card and expense reports.
  • Analyzed business trends, maintained & provided recap/expense reports, monitored stock levels, and merchandised products to implement schematics.
  • Experience performing 100% audits of Travel & Entertainment Expense Reports and with travel policies, procedures, and processes.
  • Generated contracts, submitted expense reports and was responsible for communicating project changes with all parties and meeting deadlines.
  • Book travel and lodging, submit expense reports and maintain client calendar and accommodations for the Region Market President.
  • Issued all ComData credit and fuel cards, statements, reviewed expense reports and issued reports as needed.
  • Make deadlines for all requests including but limited to: calendars, expense reports and event recaps.
  • Budget Coordinator for all expense reports, accounts payable, promotion ordering, checkbook and petty cash.
  • Guided 220+ field employees with marketing programs' logistics: expense reports, audits and document tracking.
  • Designed and updated spreadsheets to present cost / expense reports distributed to clients on a quarterly basis.
  • Managed expense reports (SVP and VP level) of both Account Services and Creative leadership.
  • Adhered to budgets by creating deadlines for monthly expense reports, event recaps and travel accommodations.
  • Complete and submit Expense Reports by the 8th of the month to Field Sales Director.

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29. CRM

average Demand
Here's how CRM is used in Account Coordinator jobs:
  • Maintained customer and qualified prospect information in customized CRM system.
  • Lead in transitioning all dealer and customer communications from one CRM software (Harte- Hanks) to another (AutoLoop).
  • Enter all candidate and client information into BWSI (CRM) as well as logging all candidate and client interaction.
  • Conducted training of CRM for users including writing training support documents and presentations for single or classroom type settings.
  • Answered and tracked customers' questions and/or comments, and provided solutions and assistance in the CRM software.
  • Designed various spreadsheets that interfaced with SAP to aid inventory reporting, attainment of sales targets and CRM.
  • Evaluated utilization of CRM by Network Relations staff and reported findings to Vice President of Client Relations.
  • Played a role in integrating the Social CRM team into the agency and help streamline new process.
  • Received Purchase Orders from Customers, processed them CRM software and send them to corresponding factory.
  • Developed and implemented lead management procedure through CRM to ensure proper lead follow up and conversion.
  • Schedule daily appointments in assigned RMD territories using client contact information from our internal CRM database.
  • Drive innovative events, increasing Customer Relationship Management (CRM) and in store traffic.
  • Secure reservations for corporate and end users through TravelClick, GDS, CRM software applications.
  • Executed monthly solicitations, media placement and maintained CRM database for 10 national accounts.
  • Entered prospect data into the CRM and logged all interactions with potential franchise owners.
  • Trained employees and clients on the company's web-based relational database and CRM system.
  • Maintained CRM and ERP system for company reference on current customer account statuses.
  • Provide day-to-day team support for all Social Media & CRM initiatives for Hyundai.
  • Managed, wrote copy, and tracked results for consumer CRM newsletter campaigns.
  • Project Management included development, implementation and training for ERP and CRM programs.

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30. Market Research

low Demand
Here's how Market Research is used in Account Coordinator jobs:
  • Conducted market research, supported account executives in management of advertising accounts and served as primary liaison between company and clients.
  • Performed media/market research and analysis to provide cost-effective advertising solutions for clients in a fast-paced, deadline-oriented environment.
  • Attended market research and sales representative training sessions to learn the pharmaceutical industry and the competitive environment.
  • Conducted industry and market research; analyzed consumer insights to developed target audience profiles.
  • Performed extensive market research and provided analysis and advice based on findings.
  • Conducted market research/analysis for direct mail campaign efforts and segmented deployment strategy.
  • Collaborate in market research to understand customers need to develop effective strategies.
  • Conducted competitive market research and created new business presentations.
  • Coordinate and aid in product analysis, branding and communications initiatives, market research, and helped design innovative marketing materials.
  • Propose and implement client strategies through market research, product development, advertising, and sales promotion programs for advertising campaigns
  • Provided media analysis, market research, and pitch development for companies in the telecommunications and enterprise software sectors.
  • Contribute to the cultivation of market research projects; including data collection and the analysis of results.
  • Conducted market research to assist in formulating pitches to potential clients and support efforts on current accounts.
  • Provided market research, creative development, and purchasing of print media (regionally & nationally).
  • Analyze, develop and present market research and advertising proposals to support client needs and products.
  • Analyze client specific market research to write successful integrated marketing plans, reports, and presentations.
  • Conduct market research, write & pitch story ideas and coordinate meetings for 7 Tech-PR clients.
  • Conducted Market Research and helped outline creative briefs for United States Marine Corps account FY11 Launch.
  • Assisted in market research analysis of key competitors, market trends, and continuous brand improvement.
  • Supported Account Services, Media Planning, and Creative Department with in-depth industry and market research.

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31. Conference Calls

low Demand
Here's how Conference Calls is used in Account Coordinator jobs:
  • Schedule meetings and arrange conference calls along with agenda preparation and documentation of meetings.
  • Attend customer visits and teleconference calls, providing information as required.
  • Participated in and documented discussions during client meetings and conference calls.
  • Directed weekly conference calls with Regional Marketing Managers in Florida.
  • Conduct and evaluate legal strategy conference calls at regular intervals.
  • Interacted with corporate personnel via bi-monthly conference calls.
  • Attend weekly/monthly conference calls to discuss client-specific agendas.
  • Conducted regional conference calls for counter managers.
  • Organized and facilitated global quarterly conference calls.
  • Coordinated quarterly conference calls and meetings.
  • Performed basic office responsibilities such as: calling vendors, creating agendas, coordinating staff meetings, and coordinating conference calls.
  • Conducted weekly conference calls and follow up meetings with sales team during project ensuring completion through the end of the project.
  • Prepared credit requests for approval by Director of Operations, key client profiles, and digital replay of conference calls.
  • Coordinated and lead bi-weekly conference calls to keep Account Reps up to date with changes and implementation of work.
  • Use email, internet, home office and telephone daily as well as weekly reports and conference calls.
  • Participated in weekly conference calls with brand managers to discuss budgets, new advertisers, and opportunities.
  • Arranged conference calls, meetings, PowerPoint presentations, flights and hotel accommodations for staff members.
  • Displayed high attention to detail to schedule meetings, conference calls, and hotel accommodations.
  • Lead training conference calls to ensure client's brand and execution details are accurately communicated.
  • Attended client meetings and conference calls to ensure that all necessary information was properly documented.

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32. High Volume

low Demand
Here's how High Volume is used in Account Coordinator jobs:
  • Demonstrated excellent organization skills by regularly processing and resolving high volumes of customer requests in a fast-paced environment.
  • Program high volume duplicating equipment to job specifications.
  • Manage accounts per clientele; multitask projects, meetings, and answered high volumes of phone calls and emails throughout the
  • Provided outstanding quality by thoroughly documenting accounts, while meeting goals and adhering to deadlines in high volume call center.
  • Handled high volume account management for department stores, chain stores, and national and regional specialty grocery stores.
  • Handle high volume incoming calls daily by assisting customers with technical support inquiries, phone orders and quote request.
  • Answer and respond to a high volume of phone calls and emails from vendors, clients, and staff.
  • Created ads from job descriptions o Successfully met all weekly print milestones by efficiently handling the high volume demand.
  • Maintained strong communication with technicians and customers through the day while handling high volume of tickets and various issues.
  • Enhanced the organization of the company by managing the shipping and receiving of a high volume mail room.
  • Established high volume food service order management service from the time of inception through delivery to payment.
  • Worked closely with accounts to manage high volume and strict deadline expectations for delivery of data.
  • Managed high volume, high profile US/Int'l Accounts for the Men's footwear division.
  • Executed high volume of detailed local market retail advertising placements in multiple markets across the U.S.
  • Accept, evaluate, audit and enter high volume orders for established commercial accounts.
  • Managed high volumes of shipping containers daily to their delivery destination within United States.
  • Processed incoming time-sensitive orders in high volume inbound 3PL Parts on Demand call center.
  • Answered a high volume of incoming calls and inquiries from clients and colleagues.
  • Managed high volume, national accounts in need of recruitment advertising expertise.
  • Advanced email and time management in a high volume work load environment.

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33. Product Knowledge

low Demand
Here's how Product Knowledge is used in Account Coordinator jobs:
  • Communicated with field team and store executives on beauty consultants development (productivity, certification, product knowledge)
  • Educated new customer service representatives and packaging consultants on product knowledge and common plastic industry standards.
  • Combined relationship-building talents with exceptional product knowledge to excel in customer service.
  • Shared product knowledge with customer while making personal recommendations.
  • Provide product knowledge and availability.
  • Assisted upper management in training new employees and freelance staff regarding product knowledge, facial techniques, selling and clientele structures.
  • Collaborated with the regional education manager to organize and facilitate training seminars to expand employees' product knowledge to increase sales.
  • Investigate, research, analyze and resolve complex issues and advice clients based on extensive group health insurance product knowledge.
  • Partner with regional educator to ensure that counter managers and consultants have the product knowledge and education to be successful.
  • Specialize on KPI (Key Performance Indicators) reports and SOP* Continuous self-training in product knowledge (SKU's).
  • Assisted On-line customers with product knowledge, specs or testing information of the Helmet Liner Systems and other products.
  • Duplicated my product knowledge, in-store merchandising and sales techniques to all employees to ensure consistency in sales results.
  • Trained and educated Macy's employees on product knowledge and skin to best target their clients' needs.
  • Coached and developed teams in customer service, product knowledge, and sales strategy to achieve sales plans.
  • Educated sales team and account sales staff about company goals, visual merchandising direction and product knowledge.
  • Position includes educating and updating line personnel on product knowledge, upcoming promotion and sales goals.
  • Work with freelance support and store personnel on their clientele, product knowledge and selling skills.
  • Train Vendor product knowledge and the implementation, development and management of personal client registry file.
  • Staff Product Knowledge, improve customer service, staff development in sales and customer service.
  • Collaborate proper schedule for freelancers and train them with selling techniques as well as product knowledge

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34. Customer Orders

low Demand
Here's how Customer Orders is used in Account Coordinator jobs:
  • Processed, entered, and tracked customer orders including pulling and configuration that achieved quality standards and client specifications.
  • Coordinated with sales representatives to verify accuracy of customer orders and resolve any discrepancies.
  • Coordinated and executed customer orders ensuring most efficient and timely results.
  • Submitted customer orders for production and followed through to installation.
  • Coordinated and streamlined shipment and payment for international customer orders.
  • Negotiated delivery of products with customer orders.
  • Tracked oversea production and customer orders.
  • Input and coordinate part updates with warehouses and enter customer orders utilizing an enterprise resource planning (ERP) system.
  • Work closely with the Quality Assurance department on all quality issues relating to the items on the customer orders.
  • Oversee day to day functions of customer orders, expediting shipments to meet or exceed the customer expectations.
  • Maintain a portfolio of 50-100 customer orders at any given time, monitoring them in order of priority.
  • Modify, review and process customer orders while working closely with shipping and packaging to ensure timely shipment.
  • Processed internal and external customer orders and quotes for piece parts, rental exchange and finished goods departments.
  • Job requires working closely with Sales Managers and Reps on various customer orders, and problem solving.
  • Coordinated with the manufacturing and shipping departments to ensure there was a smooth flow of customer orders.
  • Coordinated with Corporate offices to ensure services were supplied and carried out according to customer orders.
  • Dispatch all truck deliveries for inside and 3rd party customer orders processed on and off site.
  • Utilized Electronic Data Interchange, computers and other means to manage and coordinate customer orders.
  • Receive and ship customer orders from local warehouse to both domestic and international locations.
  • Initiated and managed product swaps between related stores to fill customer orders and reorders.

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35. Sales Support

low Demand
Here's how Sales Support is used in Account Coordinator jobs:
  • Provide inside sales support to new and existing customers purchasing rigid plastic packaging in a distribution environment.
  • Managed Boeing customer sites spanning all Western Washington locations as sales support field representative and para-technician.
  • Provide sales support to seven sales representatives that sell advertising to pharmaceutical companies and advertising agencies.
  • Received management recognition and monetary award for excellent customer service and sales support.
  • Supported in-market digital ad campaign management and back-end sales support.
  • Organized Direct Mail and Fulfillment projects, maintained strict communication with all in-house personnel, created estimates and strict sales support.
  • Provide a high level of sales support and guidance for all internal and external customers to deliver timely and effective results.
  • Delivered top-notch customer and sales support via phone and email through research, configurations, quote creation and order processing.
  • Created and maintained internal and external relationships with sales support departments and clients to ensure flawless execution of marketing campaigns.
  • Provided sales support for a Senior Account Director and helped her earn the 2007 Sales Person of the Year award.
  • Provided customer service, sales support, and contract management for 25 Account Executives in 3 states for various telecommunication services
  • Provided sales support on a daily basis communicating with buyers, agency assistants, sales managers and traffic representatives.
  • Functioned as Sales Support and managed all East Coast Grocery and Drug Emerging Channel accounts for Mattel, Inc..
  • Provided knowledgeable, accurate and courteous retail sales support for client account managers and regional business sales groups.
  • Provide sales support through planning, executing and managing up to 30 digital campaigns at a given time.
  • Facilitated the sales support process, including market research, artwork processing, production, and billing.
  • Oversee and manage internal customer service and sales support resources to facilitate and expedite production of projects.
  • Helped our team achieve overall sales goals and objectives through sales and sales support roles.
  • Performed sourcing, logistical coordination, sales support, order management, and customer service.
  • Assist Sales Support, Account Executives on issues and product ideas for Program Sales customers.

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36. Ensure Accuracy

low Demand
Here's how Ensure Accuracy is used in Account Coordinator jobs:
  • Communicated daily with Account Service Representatives and various domestic Advertising Agencies to ensure accuracy of traffic and ordered commercial inventory.
  • Collaborated and assisted IT and Operations with complex system migration to ensure accuracy of information sharing and lead generation.
  • Anticipate customer needs and proactively identifies solutions while working closely with internal and external clients to ensure accuracy.
  • Proofread new case submission to ensure accuracy and completion and contacted agent for additional information when needed.
  • Communicated daily with Quality Control and Log Management to ensure accuracy of traffic executed and inventory placement.
  • Reviewed endorsements, cover notes and certificates of insurance produced by the technical assistants to ensure accuracy.
  • Communicated with Direct Sales Representatives and Credit Analysts to ensure accuracy on every account.
  • Coordinated internal editorial reviews to ensure accuracy and relevance of content.
  • Worked closely with terminal operations to ensure accuracy with product movement.
  • Proofread work of production department to ensure accuracy of marketing materials.
  • Compared media generated contracts with client proposal to ensure accuracy.
  • Communicated with various departments to ensure accuracy and timeliness.
  • Inspected commercial insurance policies to ensure accuracy and efficiency.
  • Analyzed account balances to ensure accuracy of transactions.
  • Verify pricing information to ensure accuracy.
  • Provided clear communication and direction to agency partners and third party vendors to ensure accuracy and met project deadlines.
  • Verify work orders to ensure accuracy of pay rates, mark up percentages, and invoice addresses.
  • Resolve customer issues and escalations and improved the turnaround time and quality of information to ensure accuracy.
  • Utilized internal systems to calculate monthly budget reports for clients to ensure accuracy of billing and payments.
  • Served as a liaison between sales team and external buyers to ensure accuracy of orders.

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37. Creative Direction

low Demand
Here's how Creative Direction is used in Account Coordinator jobs:
  • Provide creative direction for client brand assets and verify product specifications to confirm measurements are accurate for each deliverable.
  • Leveraged syndicated research tools to identify actionable insights guiding the strategic and creative direction of projects.
  • Provided creative direction for advertising spots targeting the Hispanic/Latino market.
  • Communicated creative direction for print and outdoor media, in-store point of sale material and digital media.
  • Tasked with handling the day-to-day needs of clients and providing creative direction for internal ideas/discussions.
  • Provided explicit creative direction to creative team, purchasing team, accounting tea
  • Work on copy and creative direction for e-Newsletters and standalone emails.
  • Monitored creative direction to ensure strategic objectives and goals were met.
  • Assisted in creative direction on behalf of customer.
  • Managed multi-brand advertising and marketing campaigns including creative direction, budget, vendor management and partnership incorporation.

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38. Client Projects

low Demand
Here's how Client Projects is used in Account Coordinator jobs:
  • Monitored all stages of new and existing client projects while developing internal process improvements across several departments to increase efficiency.
  • Monitor political activity within Florida for client projects.
  • Organized client projects using project management software and excel
  • Managed client projects from implementation to completion.
  • Research and contact vendors for client projects including printers, production companies, model agencies, photographers, and stylists.
  • Supervised special client projects such as production of trade show booth signs, packaging inserts, brochures and catalogs.
  • Managed relationships with vendors/external services for client projects such as print production, campaign events, and media buying.
  • Create relationships with staff to design client projects -Leads meetings and tasks as needed by Account Exec.
  • Assisted and led client projects, agency marketing and public relations, and new business efforts.
  • Work with Account Director & Account Supervisor to coordinate client projects and execute marketing plans.
  • Open and write job orders for client projects, managing account traffic and work orders.
  • Account coordinator was the only project manager at Images and Identities for all client projects.
  • Ushered client projects through the production process - from creative direction to finished product.
  • Assisted on proposals, client projects and proofread manuals, packaging & art work.
  • Trafficked client projects and assisted in new business development for this small start-up agency.
  • Track and report progress and budget for ongoing client projects to senior managers.
  • Maintained strong client rapport, momentum and efficient completion of all client projects.
  • Coordinate with all departments to provide to ensure the success of client projects.
  • Create client projects Research/client review Edit and proof documents Courier General admin work
  • Managed a team of staff members to complete client projects.

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39. External Customers

low Demand
Here's how External Customers is used in Account Coordinator jobs:
  • Provide support to internal and external customers through equipment order processing and account maintenance transactions for National and Government Accounts.
  • Facilitated communications between both internal and external customers in order to effectively drive problem resolution in service and implementation.
  • Provided written and verbal communications to internal and external customers on questions related to Federal and State Government contracts.
  • Initiate and maintain effective and professional relationships with both internal and external customers as well as all manufacturers.
  • Managed extensive phone calls pertaining to internal and external customers and drivers while focusing on operational excellence.
  • Maintained high level of service commitment and responsiveness to internal/external customers, meeting/exceeding key performance standards.
  • Provided assistance and resolution to internal and external customers regarding any and all commercial banking issues.
  • Communicated daily with both internal and external customers investigating discrepancies and resolving issues.
  • Worked with internal and external customers to gather information and resolve operational issues.
  • Provided PepsiCo trade spend customer service to internal and external customers.
  • Create and maintain effective communication strategies between internal and external customers.
  • Demonstrate effective and professional communication skills with internal and external customers.
  • Performed customer liaisons and administrative duties between internal and external customers.
  • Coached internal and external customers concerning policies and procedures.
  • Interacted with internal and external customers on issue resolution.
  • Generated reports and graphics for internal and external customers.
  • Coordinated information with internal and external customers and suppliers.
  • Communicate order status with internal and external customers.
  • Maintained professional relationship with all internal/external customers.
  • Build effective relationships and credibility with external customers

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40. ROI

low Demand
Here's how ROI is used in Account Coordinator jobs:
  • Recommend analytically supported promotions and offers that uniquely position the client in the marketplace and optimally generate marketing response and ROI.
  • Tracked and continuously monitored ROI for marketing campaigns while effectively communicating these results to upper management.
  • Monitored online advertising campaigns and optimized for delivery and ROI.
  • Recommended effective marketing strategies for optimal ROI.
  • Developed a wide variety of brand documents including training manuals, weekly reports with ROI analysis and new business pitch presentations.
  • Assessed program and campaign success according to internal and client standards while suggesting solutions to improve ROI for our clients.
  • Provide customer service for all functions regarding signs, embroidery, installations, & promotional products for the company.
  • Managed strategic publishers in the email digital marketing channel - maintained a 20+% ROI for the year.
  • Create and edit monthly marketing email promotions to drive traffic to clients' reward stores, increasing ROI.
  • Executed marketing, communications and publicity strategies, wrote and presented marketing briefs on ROI for Senior Executives.
  • Used IRI scanner database to create directional post promotional analyses for the client showing sales lifts and ROI.
  • Engaged leaders on improvements made in direct mail tracking, ROI, continuous fulfillment, processes and flowcharts.
  • Pull reports daily to monitor response, making changes based on results to maximize revenue and ROI.
  • Updated and maintained client websites Generated over 100 monthly property reports on direct-booked revenue, CTR and ROI
  • Provided both strategic and tactical direction for clients to help them achieve ROI, satisfaction and retention.
  • Deliver detailed and timely weekly reports of campaign results through statistical tracking to prove client ROI.
  • Managed client campaign budgets of more than 50k, oversee expenses, and completed ROI presentations.
  • Coordinated the company's highest revenue clients' projects to ensure maximum ROI and on-time completion.
  • Fostered innovative ideas and implemented new systems to produce measurable return on investment (ROI).
  • Prepare quarterly client presentations to show upcoming advertisements and as well as prior advertising and ROI.

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41. Client Events

low Demand
Here's how Client Events is used in Account Coordinator jobs:
  • Distributed tickets and coordinated off-site client events.
  • Managed marketing schedules, materials production, and on-site support for fly-ins, association meetings, and client events.
  • Organized and executed front of house guest list, red carpet, and press for major client events.
  • Managed and updated media lists and media outreach through phone and email for client events and promotions.
  • Project managed agency and client events, including vendor relations, budget, confirmed attendees, and staffing
  • Planned and executed client events, produced a social media plan and scheduled posts and managed interns.
  • Trained clients on our mobile technology which they utilized both in-office and on-site at client events.
  • Organized and staffed client events to provide support and guidance for media attendees and staff photographers.
  • Coordinated with media buyer and public relations team to engage media interest in client events.
  • Plan employee and client events (holiday parties, sporting events, and training).
  • Assisted Vice President with all details for luxury client events and planning new client launches.
  • Set up and executed client events, including internal programs during a major FDA approval.
  • Promoted client events through traditional media relations, social media, and gorilla marketing.
  • Supported client events by arranging gift bags, booking transportation and serving as on-site staff
  • Organized four large-scale, off-site client events for groups of up to 85 people.
  • Planned and attended two client events in Philadelphia & New York City.
  • Pitched client events to various media outlets for promotion and publication.
  • Monitored client budgets and planned local client events and product launches.
  • Assist with accounting and payroll for upcoming and executed client events
  • Assist select monthly marketing content shoots and client events.

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42. Travel Arrangements

low Demand
Here's how Travel Arrangements is used in Account Coordinator jobs:
  • Facilitated special event operations including venue selection, travel arrangements, marketing and travel materials, and entertainment and gift selection.
  • Completed and maintained expense reports for Director of Operations; Coordinated travel arrangements for Account Managers and Director of Operations.
  • Coordinated set-up of off-site benefit fairs, including travel arrangements, presentations and membership packages.
  • Coordinated all contractor travel arrangements including visas and housing accommodations.
  • Coordinated schedules, extensive travel arrangements and meeting for managers.
  • Coordinate management activities, business schedules and travel arrangements.
  • Organize travel arrangements and travel itineraries for senior executives.
  • Manage travel arrangements and charges with Concur/Corporate Travel Planners.
  • Coordinated travel arrangements candidates interviewing and relocating to Maryland.
  • Make appointments and travel arrangements for supervisors/managers as requested
  • Coordinated and scheduled staff meeting and travel arrangements.
  • Maintained appointments and coordinated travel arrangements for Treasurer.
  • Provide travel arrangements for department.
  • Travel arrangements domestic and international.
  • Managed Senior Talent Publicist s calendar, phones, travel arrangements, expense reports, meetings and personal appointments.
  • Created and distributed marketing prospects from customer inquiries, developed product price lists, and booked all travel arrangements.
  • Monitored and maintained departments supplies, travel arrangements, course schedule, weekly departments meetings, budget reports.
  • Communicated with Tour Coordinators to facilitate group travel arrangements between student travelers and group leaders from their schools.
  • Coordinated personnel, talent and locations for audio, video and photo shoots; prepared travel arrangements.
  • Operate as a Corporate Travel Agent assisting individuals with short term travel arrangements for business and pleasure.

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43. Multiple Clients

low Demand
Here's how Multiple Clients is used in Account Coordinator jobs:
  • Developed and executed digital, media and social communications strategies across multiple platforms for multiple clients.
  • Demonstrated organization and leadership in managing multiple clients promotional & advertising calendars.
  • Created marketing collateral on behalf of multiple clients simultaneously.
  • Developed and coordinated recruitment advertising strategies for multiple clients.
  • Coordinated projects among multiple clients for marketing/advertising company.
  • Trained multiple clients simultaneously using Web-Ex conferencing system.
  • Managed multiple clients and assisted them with effective, creative employment advertisements in print, online, broadcast and direct mail.
  • Worked with multiple clients throughout tenure, including Jim Beam Brands, Philip Morris USA, Miller Brewing Co.
  • Supported digital strategies including SEO, email marketing, social Tallahassee media and blogs for multiple clients.
  • Manage communication channels for multiple clients between management, third-party suppliers and the contract labor force.
  • Perform account service duties for multiple clients (high tech, restaurant retail and new business)
  • Manage, maintain, enter and update television and digital advertising campaigns for multiple clients.
  • Provided daily media monitoring for multiple clients including Samsung and the Alliance for Wireless Power.
  • Managed multiple clients with a variety of needs via telephone or in the office.
  • Provide and maintain production schedules for multiple clients and packages during the mailing campaign.
  • Managed social media presence for Cross Marketing PR and multiple clients at once.
  • Provided client service assistance to multiple clients in the recruitment advertising industry.
  • Coordinated placement of all print and online recruitment advertisements for multiple clients.
  • Handle multiple clients; possess the ability to comply with each policy.
  • Served as primary liaison between multiple clients and in-house production facility.

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44. Client Expectations

low Demand
Here's how Client Expectations is used in Account Coordinator jobs:
  • Provide regular two-way communication between account and production teams to provide strong team representation and set proper client expectations.
  • Managed client expectations regarding product capabilities, installation schedules and client / NDC responsibilities.
  • Manage Client expectations and internal resources to maximize Client success and company profitability.
  • Coordinated communications between client and tactical teams, managing client expectations.
  • Provided quality management based on internal/external client expectations and regulatory protocols.
  • Handle client expectations to provide superior customer service and satisfaction.
  • Managed client expectations while facilitating ongoing product issues.
  • Managed client expectations and worked cross- functionally.
  • Worked with The Florida Lottery as a primary client contact providing insight into client expectations and project requests.
  • Served as the liaison between agency and clients to meet client expectations and delivery of projects.
  • Ensured advertising projects met client expectations, media deadlines, and complied with corporate brand standards.
  • Exceeded client expectations by 20% by collecting more than 20,000 surveys per market.
  • Utilized solid customer service skills to ensure client expectations were set and achieved.
  • Maintained daily contact with client, updating project status and manage client expectations.
  • Review merchandising surveys and photos to ensure compliance with client expectations.
  • Managed projects directly to ensure that they exceeded client expectations.
  • Coordinated project deadlines and client expectations to create win-win situations.
  • Manage client expectations, service commitments and anticipate needs.
  • Managed complex project plans to meet client expectations.
  • Worked with internal teams to meet client expectations.

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45. Insurance Companies

low Demand
Here's how Insurance Companies is used in Account Coordinator jobs:
  • Maintained and managed fee schedules for all participating insurance companies including calculating quarterly and yearly fee increases.
  • Developed individual service plans for each policyholder while assessing financial restrictions imposed by insurance companies.
  • Send secondary claims to insurance companies with primary explanations of benefits attached.
  • Resolved Accounts Receivable from insurance companies and patients using multiple management systems.
  • Communicate with insurance companies to determine member eligibility and benefits.
  • Collect and verify insurance information from subcontractors and insurance companies.
  • Correspond with insurance companies regarding individual and group inquiries.
  • Verified benefits, called on past due accounts, set up insurance companies in IDX/GEHC system along with new doctor information.
  • Increased revenue and market share by 24% for the company by controlling and following service level agreements for insurance companies.
  • Act as a liaison between insurance companies, patients and doctors offices to expedite the processing of insurance claims.
  • Maintained excellent communication with insurance companies, patients, and third parties to research and resolve denied claims.
  • Provided diversified services such as claim management to insurance companies, self-insured, and government entities.
  • Handled all problems associated with reimbursement from Medicare, Medicaid, and private insurance companies.
  • Put together appeals and submit to insurance companies for claims that aren't paid correctly.
  • Contacted insurance companies to check on status of claims payments and denials of claims.
  • Assist physician offices with their billing needs as well as coordinate with insurance companies.
  • Developed referrals from hospitals, physicians, case managers, and insurance companies.
  • Billed Medicare and other insurance companies on behalf of patients and the hospital.
  • Processed claim to all major insurance companies including Medicare and Medicaid billing.
  • Coordinate and follow-up with insurance companies for renewal of policies and payments.

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46. Administrative Tasks

low Demand
Here's how Administrative Tasks is used in Account Coordinator jobs:
  • Performed daily administrative tasks for six executives to ensure that all campaigns and initiatives were executed flawlessly.
  • Performed a wide ranging variety of administrative tasks, supporting multiple internal departments simultaneously at times.
  • Accomplished daily administrative tasks including media monitoring, and online research.
  • Completed daily administrative tasks supporting agency and client needs.
  • Processed additional administrative tasks relating to sale/credit of material.
  • Coordinate production and administrative tasks performed by Account Associates.
  • Prepared expense reports and performed administrative tasks.
  • Performed administrative tasks and audited customer databases.
  • Conduct daily office administrative tasks.
  • General administrative tasks as needed.
  • Played a crucial part in the agency's day-to-day operations ranging from office administrative tasks to high profile client relationship building.
  • Supported Merchandising Account Executive team with administrative tasks that included payroll, expenses, HR issues, and new hire processes.
  • Assisted with administrative tasks, broadcast segments and events for Women's Health, TD Bank, and Fresh Home.
  • Provided assistance with preparing annual budget, proposal drafts and other administrative tasks as relates to current and prospective sponsors.
  • Skilled in administrative tasks such as customized reports, presentations and writing directional overview and training documents for client.
  • Complete administrative tasks such as: schedule external and internal meetings; write detailed meeting minutes and action items.
  • Provide ongoing support for the marketing team across mid-tier accounts, assisting with administrative tasks and agency management.
  • Performed administrative tasks with exceptional attention to detail, such as updating sales spreadsheets and making client reservations.
  • Retained MSDS files, operated sample programs with the CEO and facilitated the CEO with administrative tasks.
  • Manage day-to-day administrative tasks, such as: purchase orders, invoice submissions, out-of-pocket tracking.

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47. RFP

low Demand
Here's how RFP is used in Account Coordinator jobs:
  • Developed RFP proposals and executed optimization recommendations; improving campaign performance and developing a more effective audience reach.
  • Optimized bids and tracked new RFP's the company can bid, extensive research via the internet and newspaper.
  • Drafted request for proposals (RFP's) for various carriers in order to obtain the best quote available.
  • Managed customer projects including RFP, site inspection, carrier selection, daily management and post follow up.
  • Prepare campaign plans, RFP's, insertion orders, and analysis documents to be presented to clients.
  • Project s success led to the outsourcing of insertion order processing and RFP generation to the offshore team.
  • Review and process all show service contracts and event orders, request RFP's as needed.
  • Supported the elaboration and implementation efforts for new client proposals (RFP s).
  • Created and sent out RFP's to vendors for appropriate services ordered by client.
  • Receive and review RFP's to determine which lines of coverage are being requested.
  • Managed all RFP responses by analyzing the media outlet's audience and reach capabilities.
  • Research new business opportunities, facilitate weekly new business meetings and compile RFP responses
  • Analyzed RFP and RFI s, and co-edited the company advertising blog.
  • Assisted with presentation prep, developing RFP's and Agency capability decks.
  • Provided technical writing expertise in support of multiple RFP/RFI's.
  • Exceeded annual goal, drafting 22 RFP responses for clients.
  • Research and gather information for RFP to present to clients.
  • Employed SWOT analysis of RFP to interpret customer needs.
  • Assisted management in responding to and coordinating RFP's.
  • Processed all inbound RFP's using DoubleClick Media-Visor.

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48. Weekly Basis

low Demand
Here's how Weekly Basis is used in Account Coordinator jobs:
  • Monitored technology industry trends and reported findings to senior management on a weekly basis.
  • Cross-referenced Nissan spots with appropriate markets on a bi-weekly basis to verify consistency.
  • Reported advertising analyses and client expenditures on a weekly basis.
  • Exceed productivity expectations on a weekly basis.
  • Set up events in Passkey, manage event inventory, made group reservations, provided reports to client on weekly basis.
  • Maintained Costco Card Upgrades, Costco 60+, and smaller processes on daily/bi-weekly basis, including reviewing the Commercial AML report.
  • Secure media coverage for clients that range from TV segments to radio and print interviews on a weekly basis.
  • Prospect according to individual territory dynamics on a daily and weekly basis to secure new job orders from facilities.
  • Prepared and presented reports on the status of collections and billing to the CEO on a weekly basis.
  • Prepared reports on revenue, delivery, inventory management, and forecast budget goals on a weekly basis.
  • Communicated inventory levels and specific sales figures and product concerns to an account executive on a weekly basis.
  • Constructed analysis reports for nine clients on a weekly basis that outlined growth and new marketing opportunities.
  • Controlled all print production from insertions to final artwork for over 30 ads on a weekly basis.
  • Coordinated agency/Client team meetings while creating and writing status updates of all projects on a weekly basis.
  • Prepared and organized claims information to be given to billing company on a weekly basis.
  • Reviewed sales calls on a weekly basis to make improvements on customer service and sales.
  • Manage workload in order to meet product/program deadlines on a daily and weekly basis.
  • Coordinated and distributed all print media insertion orders for clients on a weekly basis.
  • Provide strategic support and direction to all West Coast Representatives on a weekly basis.
  • Process checks for the sales force on a weekly basis and track those funds.

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49. Monthly Basis

low Demand
Here's how Monthly Basis is used in Account Coordinator jobs:
  • Performed account reconciliations on a monthly basis and prior to presentation in interim and year-end financial reporting.
  • Manage broker relationships by enhancing Brokerage ERA statements with policy information on a monthly basis
  • Reported and managed client portfolio profitability status on weekly and monthly basis.
  • Performed extensive result analysis reporting on monthly basis.
  • Inform students on a monthly basis of their account balances by oral and written means and collect and record payments.
  • Assisted the Tucson sales team in meeting and exceeding revenue quota targets and goals on a monthly basis.
  • Reconciled ExxonMobil s RIN inventory posted in SAP versus RIN inventory in EMTS on a monthly basis.
  • Call customers with past due invoices on a monthly basis and follow through until payment is received.
  • Establish sales goals by store on a monthly basis; monitor, and adjust as necessary.
  • Ensured accuracy of 1099 tax forms and annuity statements on a monthly basis through detailed review.
  • Reconcile FedEx invoices and third party vendors on a weekly/monthly basis, and credit card statements.
  • Surpassed all set goals within customer service on a monthly basis during entire tenure with company.
  • Maintain and run end of month, season and year reports on a monthly basis.
  • Execute print, television, radio and digital via traffic instructions on a monthly basis.
  • Answered all detail inquired for all accounts on a monthly basis on the aging calls.
  • Reconciled firm's New York bank account on a monthly basis, including voided checks.
  • Managed the individual expense accounts for 1,500 US and Canadian employees on a semimonthly basis.
  • Tracked fixed and capitalized assets on a monthly basis in accordance with corporate guidelines.
  • Alloy Marketing & Media Coordinated sales activities and advertising campaigns on a monthly basis.
  • Manage the outgoing invoicing of clients billed on a weekly or monthly basis.

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50. Monthly Billing

low Demand
Here's how Monthly Billing is used in Account Coordinator jobs:
  • Prepared the monthly Billing Package ensuring accurate documentation and billing.
  • Generate monthly billing for accounts for new/existing customers.
  • Transferred delinquent accounts to third party collection agencies while assisting the Director of Student Accounts with monthly billing statements.
  • Assisted in monthly billing for over 300 copiers throughout GlaxoSmithKline, Using a special database for billing.
  • Assisted account manager in development and tracking of client budgets, cost data, and monthly billing.
  • Increased monthly production, attaining a 26% increase in monthly billing over a 2-year period.
  • Performed accounts payable, receivable, and payroll duties; generating monthly billing and project statements.
  • Worked with accounting department by reviewing monthly billing for accuracy prior to sending to client.
  • Calculate and prepare monthly billing package for services and materials in conjunction with outside vendors.
  • Opened work orders with specific equipment, costs, and monthly billing to specific accounts.
  • Generated monthly billing reports for sales rep. Set up all commercials accounts for company.
  • Used Integrate database to assess charges to student accounts and produce monthly billing statements.
  • Process monthly billing and maintain detailed tracking of cost estimates and total expenditure.
  • Completed monthly billing package, ordered supplies, and reported to customer contacts.
  • Facilitated monthly billing, year-end accruals and all billing requests from the Client.
  • Assisted the Director of Student Accounts with preparation of monthly billing statements.
  • Record meter readings, process and maintain monthly billing and backup records.
  • Determine charges for services requested and handle monthly billing and invoices.
  • Managed monthly billing of copy jobs processed and paper inventory.
  • Reviewed and submitted monthly billing charges for my clients.

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20 Most Common Skill for an Account Coordinator

Customer Service21.6%
New Accounts10.5%
Press Releases8.7%
Financial Statements7.9%
Client Relationships7.2%
Data Entry4.9%
Account Management4.3%
Special Events3.9%

Typical Skill-Sets Required For An Account Coordinator

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
15.4%
15.4%
2
2
New Accounts
New Accounts
7.5%
7.5%
3
3
Press Releases
Press Releases
6.2%
6.2%
4
4
Financial Statements
Financial Statements
5.7%
5.7%
5
5
Client Relationships
Client Relationships
5.1%
5.1%
6
6
Data Entry
Data Entry
3.5%
3.5%
7
7
Account Management
Account Management
3.1%
3.1%
8
8
Special Events
Special Events
2.8%
2.8%
9
9
Sales Reps
Sales Reps
2.5%
2.5%
10
10
Sales Goals
Sales Goals
2.4%
2.4%
11
11
Project Management
Project Management
2.2%
2.2%
12
12
New Clients
New Clients
2%
2%
13
13
Facebook
Facebook
2%
2%
14
14
Status Reports
Status Reports
1.9%
1.9%
15
15
Twitter
Twitter
1.7%
1.7%
16
16
Customer Accounts
Customer Accounts
1.5%
1.5%
17
17
Powerpoint
Powerpoint
1.5%
1.5%
18
18
Client Meetings
Client Meetings
1.5%
1.5%
19
19
Technical Support
Technical Support
1.5%
1.5%
20
20
Internal Departments
Internal Departments
1.5%
1.5%
21
21
EDI
EDI
1.4%
1.4%
22
22
Special Projects
Special Projects
1.4%
1.4%
23
23
Monthly Reports
Monthly Reports
1.4%
1.4%
24
24
Phone Calls
Phone Calls
1.3%
1.3%
25
25
Order Entry
Order Entry
1.3%
1.3%
26
26
Business Development
Business Development
1.2%
1.2%
27
27
Trade Shows
Trade Shows
1.2%
1.2%
28
28
Expense Reports
Expense Reports
1.1%
1.1%
29
29
CRM
CRM
1.1%
1.1%
30
30
Market Research
Market Research
1.1%
1.1%
31
31
Conference Calls
Conference Calls
1.1%
1.1%
32
32
High Volume
High Volume
1%
1%
33
33
Product Knowledge
Product Knowledge
1%
1%
34
34
Customer Orders
Customer Orders
1%
1%
35
35
Sales Support
Sales Support
0.9%
0.9%
36
36
Ensure Accuracy
Ensure Accuracy
0.8%
0.8%
37
37
Creative Direction
Creative Direction
0.8%
0.8%
38
38
Client Projects
Client Projects
0.8%
0.8%
39
39
External Customers
External Customers
0.8%
0.8%
40
40
ROI
ROI
0.8%
0.8%
41
41
Client Events
Client Events
0.8%
0.8%
42
42
Travel Arrangements
Travel Arrangements
0.7%
0.7%
43
43
Multiple Clients
Multiple Clients
0.7%
0.7%
44
44
Client Expectations
Client Expectations
0.7%
0.7%
45
45
Insurance Companies
Insurance Companies
0.7%
0.7%
46
46
Administrative Tasks
Administrative Tasks
0.7%
0.7%
47
47
RFP
RFP
0.7%
0.7%
48
48
Weekly Basis
Weekly Basis
0.7%
0.7%
49
49
Monthly Basis
Monthly Basis
0.7%
0.7%
50
50
Monthly Billing
Monthly Billing
0.7%
0.7%

19,307 Account Coordinator Jobs

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