Account customer engineer vs sales engineer

Differences between account customer engineer and sales engineer duties and responsibilities

Account customer engineer example responsibilities.

• Manage RFP activity, sales/engineering/channel partner resources.
• Nominate by customers, sales and EMC management.
• Maintain OEM equipment which are electrical/mechanical devices attach to the IBM 3800/3900 and 4000 production large system laser printer.
• Recognize for skill in defusing escalate customer problems through clear communication and well-verse technical proficiency on all EMC hardware.
• Implement GL accounting/administrative functions with retail clients allowing the POS transactions to post and balance the retail software to corporate mainframes.

Sales engineer example responsibilities.

• Create and manage product/technical parts of responses to RFI and RFP requests.
• Maintain and closely manage expenses, overall cost of sale, receivables, ROI.
• Create tools to manage customer projects, such as standardized proposals, technical templates, and SQL tracking database.
• Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
• Perform detail responses and presentations to RFP, RFI and RFR requests on technical/sales opportunities.
• Generate and release drawings on AutoCAD and SolidWorks for weld shop and machine shop parts fabrication.
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