Account Development Manager Job Description

At NRC Health, we promise to help our customers bring Human Understanding to healthcare for their patients and communities. Our associates are at the heart of delivering that promise, so we promise that same Human Understanding to each other. Come where culture is everything.
Our associates. . .
Have Purpose - we do work that matters for our partners, the community, and the healthcare industry.
Innovate with us to move healthcare forward.
Give back to the community with paid volunteer time off.
Think Boldly - we have big ideas and are empowered to “think like an owner.”
Fit your role and do what you love.
Grow and develop along a career path designed by you.
Feel Connected - our favorite thing about our workday is each other.
Support one another - no one says, “That's not my job.”
Celebrate with each other at beer:30, virtual events, and company gatherings.
Be Understood - we are each unique and want to live our best lives at work and home.
Let life happen with 4+ weeks time off, a flexible work environment, and dress for your day attire.
Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a comprehensive insurance plan.
Who we want
Do you thrive on expanding current business as well as developing new business through prospecting for clients via phone, e-mail and established communication channels? Do you comfortably challenge clients and prospects to think differently about their business? Do you think creatively about challenges and work collaboratively with others when solving? Do you lend a hand when someone needs your expertise, realizing you only win if everyone wins? Do you easily multitask and juggle the many demands on your time while initiating, engaging and following up with clients and prospects? Do you have a strong conceptual ability, easily connecting data while offering unique insights to current and potential clients?
What you will do
In a fast-paced organization like NRC Health, it's important to have energetic self-starters that drive our growth process. As an Account Development Manager, you are a key member of our Customer Growth team who executes outbound strategies and serves as the first point of contact for prospective customers to transform their organization while utilizing NRC Health solutions. You also coordinate current customer growth opportunities by collaboratively strategizing upselling and cross-selling methods with your team. Finally, our dedicated training team ensures you develop relevant skills to advance your career within NRC Health. You'll participate in solution and industry training as well as polish your sales skills through continuous learning opportunities, including exposure to the Challenger TM sales method. This training will help prepare you to have insight-driven sales conversations, which are critical for mastering the B2B consultative sales process.
What you need
Bachelor's Degree OR 2 years sales experience required; UNL Sales Certificate a plus Availability to work in the office 4 days a week A demonstrated interest in and aptitude for strategic sales with a strong sense of self-motivation Experience in a professional environment and proven communication skills High learning agility and ability to think critically Microsoft Suite (including Word, Excel, and Outlook) required; experience with a CRM system preferred NRC Health requires all U.S. associates to be fully vaccinated against COVID-19, unless entitled to an accommodation
Have Purpose. Think Boldly. Feel Connected. Be Understood.

Do you have an entrepreneurial mindset and a strong desire to win? Are you someone who is motivated by the accomplishment of expanding our products into target accounts and driving new business across all of our Factory Automation product lines? Our Account Development Manager/Sales Engineer develop comprehensive account strategies to drive specification of Bosch Rexroth Assembly Technology, Tightening, Linear Technology, Industrial Hydraulic, Electric Drives and Control products at assigned accounts as well as new customers. Excellent prospecting, account management, and account acquisition skills will be essential to the success of this position. In this role you will:

* Develop comprehensive strategy for each account with focus to foster strong, long term relationships, while identifying current and future projects and broadening our current scope of business

* Drive the specification process for Bosch Rexroth Factory Automation Technologies at OEM and End User accounts in a variety of industries
* Identify key stakeholders and decision makers at the key account level and engage accordingly.
* Must be comfortable engaging and interacting with executive management, senior engineering, and technical personnel, as well as Procurement and Manufacturing personnel
* Cooperate and collaborate with other team members, including our distribution partners or system integrators where applicable, to increase our present market share at these strategic accounts
* Determine the market potential by product family for each Strategic Account
* Prepare an annual forecast and maintain monthly or quarterly rolling forecast for assigned accounts
* Negotiate specifications, pricing, and supplier contracts on behalf of the company
* Leverage all resources including Application Engineering, Technical Support, Product Management and Executive Management to accelerate sales growth
* Identify main competitors, their strengths and weakness, while developing a comprehensive sales growth strategy
* Provide input to Product Management for any necessary product modifications or potential new product features and development
* Work with Marketing to develop sales tools and promotional strategies. Attend industry tradeshows
* Provide regular reporting through the use of CRM for account activity, opportunities, quotations, account development, etc.
* Provide reports, as required, in a timely fashion (i.e., expense reports, business plans, etc.).
* Ability to travel up to 60% in the assigned territory with some periodic out of region travel. Travel maybe same day or overnight travel.

Qualifications

* Bachelor of Science degree or equivalent in technical area such as Engineering, Physics, or Mathematics preferred. Equivalent Industry experience accepted in lieu of degree.
* 5+ years of relevant sales experience and proven track record of success in Industrial Automation, Material Handling, Motion Control, or related field
* 5+ Years of prior Business Development, Key Account Management or Technical Sales experience required
* Ability to understand and discuss 3D models, CAD drawings and circuit diagrams
* Skilled in creation and presentation of compelling value propositions
* Proficiency in MS Office suite
* Strong communication skills, both written and verbally
* Positive attitude and responsiveness toward customers

• 2-3 years in sales management for Inside Sales, Business Development, or SDR teams - preferably in SaaS or technology sales call centers
• Proven skill set of identifying great talent and scaling a successful team (successful SDRs typically promote within 12-18 months which makes hiring and training a particularly important aspect of the job)
• Experience being adaptable while working in high growth, fast paced, or start up environments
• Strong working knowledge of inbound and outbound tele-prospecting methodologies in a highly automated environment
• Innovative and humble self-starter with the ability to train, coach and mentor individuals that embodies and demonstrates Optimism, Passion and Fun through high motivational energy
• Experience with Salesforce.com required, Chilipiper, ExecVision/Gong or SalesLoft preferred
• Ability to sit at the executive table and effectively interact with all levels of management across different departments utilizing excellent interpersonal, organizational, written and verbal communication skills
• Ability to work on-site at our Durham office on the American Tobacco Campus

About Avalara

Avalara helps businesses of all sizes achieve compliance with transaction taxes, including sales and use, VAT, excise, communications, and other tax types. The company delivers comprehensive, automated, cloud-based solutions designed to be fast, accurate, and easy to use. The Avalara Compliance Cloud platform helps customers manage complicated and burdensome tax compliance obligations imposed by state, local, and other taxing authorities throughout the world.

Avalara offers more than 700 pre-built connectors into leading accounting, ERP, ecommerce and other business applications, making the integration of tax and compliance solutions easy for customers. Each year, the company processes billions of indirect tax transactions for customers and users, files more than a million tax returns, and manages millions of tax exemption certificates and other compliance documents.

Headquartered in Seattle, Avalara has offices across the U.S. and overseas in the U.K., Belgium, Brazil, and India. More information at www.avalara.com

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.