5 Account Development Manager Resume Examples

Five Key Resume Tips For Writing An Account Development Manager Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in New Accounts, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Marie Gibson
Account Development Manager
Employment History
Account Development Manager2018 - Present
Bank of AmericaDallas, TX
  • Navigated a computerized data entry system to provide efficient customer service.
  • Directed development of all collateral, including data sheets, web content direct mail, and PowerPoint presentations.
  • Work with operations team to ensure a high level of customer service.
  • Developed new banking relationships including payroll services, business lines of credit and loans from self-sourced leads
  • Recognized for high levels of performance, leadership, associate satisfaction, creativity and revenue growth.
Key Account Manager2017 - 2018
CompUSAPlano, TX
  • Maintained monthly account pipeline for closing, prospecting and new accounts.
  • Supported and developed PDA/Digital Camera kiosk program to drive ROI and expand assortments for all retail stores.
  • Maintained a team with winning attitude that exceeded all sales goals for a twelve-month period.
  • Developed and presented system solutions to key accounts; directed implementation, oversaw installation and training.
  • Worked with Semiconductor Sales Team to maximize penetration at key accounts.
  • Provided individual business development in addition to preparing/presenting monthly sales meetings.
Account Executive2015 - 2017
Schneider NationalPlano, TX
  • Developed team support coverage nationally for key accounts including DuPont, Valero, and BASF.
  • Performed market research to establish clientele, consulted clients about their logistics needs and matched them with solutions Schneider offers.
  • Execute an average of 50 cold calls to prospective customers and manage daily load activities through conversations with customers and carriers.
  • Led 20-30 employees including 3 Division Directors, 10-20 Account Executives and Recruiters, and 3 Administrative professionals.
Retail Sales Representative2013 - 2015
J. C. PenneyPlano, TX
  • Cashier, stock sales floor, stock rotation, displays & organiza- tion of merchandise.
  • Expedited communication between upper level management and general personnel.
Education
Bachelor's Degree In Business2010 - 2013
Arizona State UniversityPhoenix, AZ
 
 
Contact Information
Dallas, TX
(650) 555-0386
mgibson@example.com
Skills
Edge Technology
Verizon
Pipeline Management
Customer Accounts
RSS
Sales Process
Relationship Management
Sales Goals
Retail Sales
Trade Shows
 
 
Sharon Clark
Account Development Manager
Phoenix, AZ
(530) 555-2059
sclark@example.com
Skills
Local BusinessesAccount ManagementGovernment AccountsCustomer RelationsBusiness DevelopmentSales ProcessMROStrategic PlanConsultantsBusiness Partners
 
 
Employment History
Account Development Manager2020 - Present
Discover Financial ServicesPhoenix, AZ
  • Received outstanding customer service survey comments made by customers after their experience.
  • Manage six stores and 30 employees in achieving company goals in growth while minimizing loss, promoting and training future managers.
  • Interfaced with active clients and assisted with account management.
Sales Representative And Account Manager2015 - 2020
Discover Financial ServicesPhoenix, AZ
  • Fast pace while following company policies.
  • Evaluate departmental reports to determine necessary actions required to exceed individual sales goals.
  • Exceeded client expectations in Customer Service Experiences -Played a key role in increasing client retention as well as client satisfaction rates.
  • Received inbound calls and responded to customer inquiries Maintained product knowledge and dispersed pertinent financial information
  • Received eight Customer Service Awards, Top Performer and Achievement of Excellence awards.
  • Managed the territory CRM data base (Salesforce).
Business Development Specialist2014 - 2015
Wells FargoChandler, AZ
  • Worked with Wells Fargo business partners to add value to business customers and to maximize cross-selling opportunities.
  • Write and coordinate opportunity responses and manage business development information systems.
  • Facilitated choice of right CRM tool (Seibel vs MS dynamics) & middleware consolidation.
  • Created Healthcare ASP model using wireless and pen-based solutions.
Business Specialist2013 - 2014
Wells FargoChandler, AZ
  • Provided good customer service to both internal and external customers.
  • Demonstrated excellent customer services, record keeping and product knowledge.Built a good relationship with customers and team members.
  • Cross selling deposit, credit, and treasury services to business customers and owners and while providing excellent customer service.
  • Delivered first class customer services for a variety of notable business clients.
Education
Bachelor's Degree of Business2005 - 2008
American InterContinental UniversityChandler, AZ
 
 
Sandra Cook
Account Development Manager
Contact Information
Chicago, IL
(770) 555-8780
scook@example.com
Skills
  • Business Development
  • MRO
  • CRM
  • C-Level
  • Product Knowledge
  • REP
  • Financial Statements
  • Job Sites
  • Business Owners
  • Product Samples
 
 
Employment History
Account Development Manager2011 - Present
CDW
Chicago, IL
  • Increased revenue growth by solidifying over 200% of year-end goal attainment in two consecutive years
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Acted as liaison with internal account management team identifying new product opportunities for existing clients.
  • Supervised a team of 5 direct reports responsible for over $4 Million in agency revenue.
Sales Representative And Account Manager2010 - 2011
CDW
Chicago, IL
  • Managed Corporate and Healthcare accounts in the US, Mexico, and Canada.
  • Develop customer relationships over the phone and demonstrate product knowledge of technology.
  • Exceeded daily call volume throughout the training academy, leading to attaining higher sales goals than peers.
  • Managed the full sales lifecycle from prospecting for new accounts to developing relationships to overcoming objections to close the sale.
  • Cloud computing to software management.
Marketing/Sales Representative2006 - 2010
AT&T
Chicago, IL
  • Achieved sales goals and worked hard with other team members to help them reach their goals.
  • Assisted with customers when sales support staff needed assistance with signing- in and a brief synopsis of their dilemmas.
  • Handled customer complaints, inquiries, billing questions and payment/service requests.
  • Generated multiple New Business Sales.
Field Sales Representative1998 - 2006
Motorola Solutions
Chicago, IL
  • Assisted companies in determining their communication needs and provided them with solutions to meet these needs.
  • Exceeded sales goals by 10% within the first year.
  • Utilize sales channel communications and manage local relationships with representatives working with key accounts.
  • Recruited and managed regional channel partners for iPass' global remote access software.
  • Surged Healthcare Sales to +$10M/year while managing the healthcare team.
Education
Bachelor's Degree of Marketing1990 - 1993
DePaul University
Chicago, IL
 
 
Brandon Howard
Account Development Manager
Contact Info
Chicago, IL
(460) 555-9777
bhoward@example.com
Skills
Business Development
Product Demonstrations
Relationship Management
C-Level
Technical Expertise
Engineering Design
Distribution Sales
Retail Associates
Real Estate
Communication
Employment History
Account Development Manager2018 - Present
PepsiCoChicago, IL
  • Mentor 8 Key Account Managers, 303 Customer Sales Manager, and 3 Category Analyst.
  • Completed monthly performance reviews and establish employee sales goals.
  • Maintain accurate records of all pricings, sales and activity reports submitted by the Business Sales Consultants.
National Account Manager2014 - 2018
PepsiCoChicago, IL
  • Coordinated and executed top-to-to- Bruno's/Ahold meeting at Pepsi Cola North America headquarters.
  • Developed annual account level business plans that impacted shelf space, merchandising, advertising, promotions, and pricing.
  • Cultivated and maintained strong relationships with customers, resolved issues, and gained new customers across the zone.
  • Key Account Manager for the Front Range Colorado region.
Sales Engineer2011 - 2014
Motorola SolutionsOakbrook Terrace, IL
  • Achieved cumulative revenue growth of 62% during 1996 through 1998.
  • Led large-group training sessions of 50-100 people showcasing new products and procedures.
Technical Sales Representative (Part-Time)2010 - 2011
Motorola SolutionsOakbrook Terrace, IL
  • Sell products within Lancaster County territory, maintaining assigned sales quota while following established ADT guidelines.
Education
Bachelor's Degree of Business2008 - 2011
DeVry UniversityOakbrook Terrace, IL
 
 
Evelyn Riley
Account Development Manager
Chicago, IL
(380) 555-9776
eriley@example.com
Experience
Account Development Manager2018 - Present
Rent-A-CenterChicago, IL
  • Develop and manage store finances and budget to ensure company standards and guidelines.
  • Maintain customer accounts Perform Collections calls and services Retain customers with up-sales and discounts Provide customer service Maintain product knowledge Sales
  • Maintained high standards in customer retention and satisfaction combined with regulatory product knowledge training.
  • Served on a sales team to achieve monthly sales goals.
Account Manager2014 - 2018
Discover Financial ServicesRiverwoods, IL
  • Demonstrated thorough product knowledge on every call.
  • Follow the rules and procedures set forth from Capital One in provided excellent customer service
Account Executive2010 - 2014
HumanaMadison, WI
  • Identified and leveraged business development opportunities to deliver an enhanced customer experience through innovative sales techniques.
  • Provide product knowledge and sales techniques to 450 Agents through one on one and group training sessions.
  • Resolved productivity issues between brokers/agents and internal departments.
  • Supervised employees, and maintained open communication with administrators.
  • Enhanced revenue growth through the sale of multi-lineinsurance products providing comprehensive protection for hospitality and association member clients.
Pharmaceutical Sales Representative2003 - 2010
Capital NewspapersMadison, WI
  • Lead a team of 20 sales consultants to ensure compliance with daily metrics and standards.
  • Build and execute social media strategy for business development.
  • Achieved perfect attendance recognition and routinely exceeded sales goals.
  • Collaborated with Medical Liaisons and Account Managers on strategic project which led to a Pfizer sponsored outcomes study.
  • Identify key insights to drive business planning.
Skills
Financial StatementsMerckCustomer RelationsSales ActivitiesPowerpointReal EstateIncremental DisplaysInternetCorporate ClientsCustomer Service
Education
Bachelor's Degree In Marketing1995 - 1998
University of Wisconsin CollegesMadison, WI
 
 
Marie Gibson
Account Development Manager
Employment History
Account Development Manager2018 - Present
Bank of AmericaDallas, TX
  • Navigated a computerized data entry system to provide efficient customer service.
  • Directed development of all collateral, including data sheets, web content direct mail, and PowerPoint presentations.
  • Work with operations team to ensure a high level of customer service.
  • Developed new banking relationships including payroll services, business lines of credit and loans from self-sourced leads
  • Recognized for high levels of performance, leadership, associate satisfaction, creativity and revenue growth.
Key Account Manager2017 - 2018
CompUSAPlano, TX
  • Maintained monthly account pipeline for closing, prospecting and new accounts.
  • Supported and developed PDA/Digital Camera kiosk program to drive ROI and expand assortments for all retail stores.
  • Maintained a team with winning attitude that exceeded all sales goals for a twelve-month period.
  • Developed and presented system solutions to key accounts; directed implementation, oversaw installation and training.
  • Worked with Semiconductor Sales Team to maximize penetration at key accounts.
  • Provided individual business development in addition to preparing/presenting monthly sales meetings.
Account Executive2015 - 2017
Schneider NationalPlano, TX
  • Developed team support coverage nationally for key accounts including DuPont, Valero, and BASF.
  • Performed market research to establish clientele, consulted clients about their logistics needs and matched them with solutions Schneider offers.
  • Execute an average of 50 cold calls to prospective customers and manage daily load activities through conversations with customers and carriers.
  • Led 20-30 employees including 3 Division Directors, 10-20 Account Executives and Recruiters, and 3 Administrative professionals.
Retail Sales Representative2013 - 2015
J. C. PenneyPlano, TX
  • Cashier, stock sales floor, stock rotation, displays & organiza- tion of merchandise.
  • Expedited communication between upper level management and general personnel.
Education
Bachelor's Degree In Business2010 - 2013
Arizona State UniversityPhoenix, AZ
 
 
Contact Information
Dallas, TX
(650) 555-0386
mgibson@example.com
Skills
Edge Technology
Verizon
Pipeline Management
Customer Accounts
RSS
Sales Process
Relationship Management
Sales Goals
Retail Sales
Trade Shows
 
 
Sharon Clark
Account Development Manager
Phoenix, AZ
(530) 555-2059
sclark@example.com
Skills
Local BusinessesAccount ManagementGovernment AccountsCustomer RelationsBusiness DevelopmentSales ProcessMROStrategic PlanConsultantsBusiness Partners
 
 
Employment History
Account Development Manager2020 - Present
Discover Financial ServicesPhoenix, AZ
  • Received outstanding customer service survey comments made by customers after their experience.
  • Manage six stores and 30 employees in achieving company goals in growth while minimizing loss, promoting and training future managers.
  • Interfaced with active clients and assisted with account management.
Sales Representative And Account Manager2015 - 2020
Discover Financial ServicesPhoenix, AZ
  • Fast pace while following company policies.
  • Evaluate departmental reports to determine necessary actions required to exceed individual sales goals.
  • Exceeded client expectations in Customer Service Experiences -Played a key role in increasing client retention as well as client satisfaction rates.
  • Received inbound calls and responded to customer inquiries Maintained product knowledge and dispersed pertinent financial information
  • Received eight Customer Service Awards, Top Performer and Achievement of Excellence awards.
  • Managed the territory CRM data base (Salesforce).
Business Development Specialist2014 - 2015
Wells FargoChandler, AZ
  • Worked with Wells Fargo business partners to add value to business customers and to maximize cross-selling opportunities.
  • Write and coordinate opportunity responses and manage business development information systems.
  • Facilitated choice of right CRM tool (Seibel vs MS dynamics) & middleware consolidation.
  • Created Healthcare ASP model using wireless and pen-based solutions.
Business Specialist2013 - 2014
Wells FargoChandler, AZ
  • Provided good customer service to both internal and external customers.
  • Demonstrated excellent customer services, record keeping and product knowledge.Built a good relationship with customers and team members.
  • Cross selling deposit, credit, and treasury services to business customers and owners and while providing excellent customer service.
  • Delivered first class customer services for a variety of notable business clients.
Education
Bachelor's Degree of Business2005 - 2008
American InterContinental UniversityChandler, AZ
 
 
Sandra Cook
Account Development Manager
Contact Information
Chicago, IL
(770) 555-8780
scook@example.com
Skills
  • Business Development
  • MRO
  • CRM
  • C-Level
  • Product Knowledge
  • REP
  • Financial Statements
  • Job Sites
  • Business Owners
  • Product Samples
 
 
Employment History
Account Development Manager2011 - Present
CDW
Chicago, IL
  • Increased revenue growth by solidifying over 200% of year-end goal attainment in two consecutive years
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Acted as liaison with internal account management team identifying new product opportunities for existing clients.
  • Supervised a team of 5 direct reports responsible for over $4 Million in agency revenue.
Sales Representative And Account Manager2010 - 2011
CDW
Chicago, IL
  • Managed Corporate and Healthcare accounts in the US, Mexico, and Canada.
  • Develop customer relationships over the phone and demonstrate product knowledge of technology.
  • Exceeded daily call volume throughout the training academy, leading to attaining higher sales goals than peers.
  • Managed the full sales lifecycle from prospecting for new accounts to developing relationships to overcoming objections to close the sale.
  • Cloud computing to software management.
Marketing/Sales Representative2006 - 2010
AT&T
Chicago, IL
  • Achieved sales goals and worked hard with other team members to help them reach their goals.
  • Assisted with customers when sales support staff needed assistance with signing- in and a brief synopsis of their dilemmas.
  • Handled customer complaints, inquiries, billing questions and payment/service requests.
  • Generated multiple New Business Sales.
Field Sales Representative1998 - 2006
Motorola Solutions
Chicago, IL
  • Assisted companies in determining their communication needs and provided them with solutions to meet these needs.
  • Exceeded sales goals by 10% within the first year.
  • Utilize sales channel communications and manage local relationships with representatives working with key accounts.
  • Recruited and managed regional channel partners for iPass' global remote access software.
  • Surged Healthcare Sales to +$10M/year while managing the healthcare team.
Education
Bachelor's Degree of Marketing1990 - 1993
DePaul University
Chicago, IL
 
 
Brandon Howard
Account Development Manager
Contact Info
Chicago, IL
(460) 555-9777
bhoward@example.com
Skills
Business Development
Product Demonstrations
Relationship Management
C-Level
Technical Expertise
Engineering Design
Distribution Sales
Retail Associates
Real Estate
Communication
Employment History
Account Development Manager2018 - Present
PepsiCoChicago, IL
  • Mentor 8 Key Account Managers, 303 Customer Sales Manager, and 3 Category Analyst.
  • Completed monthly performance reviews and establish employee sales goals.
  • Maintain accurate records of all pricings, sales and activity reports submitted by the Business Sales Consultants.
National Account Manager2014 - 2018
PepsiCoChicago, IL
  • Coordinated and executed top-to-to- Bruno's/Ahold meeting at Pepsi Cola North America headquarters.
  • Developed annual account level business plans that impacted shelf space, merchandising, advertising, promotions, and pricing.
  • Cultivated and maintained strong relationships with customers, resolved issues, and gained new customers across the zone.
  • Key Account Manager for the Front Range Colorado region.
Sales Engineer2011 - 2014
Motorola SolutionsOakbrook Terrace, IL
  • Achieved cumulative revenue growth of 62% during 1996 through 1998.
  • Led large-group training sessions of 50-100 people showcasing new products and procedures.
Technical Sales Representative (Part-Time)2010 - 2011
Motorola SolutionsOakbrook Terrace, IL
  • Sell products within Lancaster County territory, maintaining assigned sales quota while following established ADT guidelines.
Education
Bachelor's Degree of Business2008 - 2011
DeVry UniversityOakbrook Terrace, IL
 

What Should Be Included In An Account Development Manager Resume

1

1. Add Contact Information To Your Account Development Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Account Development Manager Resume Contact Information Example #1
JANE MOORE
Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors
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Account Development Manager Resume Relevant Education Example #1
Bachelor's Degree In Marketing 2014 - 2016
DePaul University Chicago, IL
Account Development Manager Resume Relevant Education Example #2
Bachelor's Degree In Business 2014 - 2016
DeVry University Oakbrook Terrace, IL
3

3. Next, Create An Account Development Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for an Account Development Manager
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Account Development Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Account Development Manager
Aetna
  • Introduced Aetna Navigator web initiatives, chronic disease management, and consumer-driven product healthcare strategies to supplement retention efforts.
  • Managed the communication and notification of process or network changes and articulate the specific impact for assigned customers.
  • Communicated with customers to recommend methods of optimizing their healthcare and healthcare spending.
  • Managed strategic initiatives focused mainly on brokers and HealthCare Reform.
  • Advocated for patients that were denied claims including our Medicare and Medicaid Part D patients.

Work History Example # 2
Benefit Specialist
Epic Systems
  • Updated garnishment log and entered garnishments into payroll
  • Composed numerous presentations for new hire briefings using PowerPoint.
  • Demonstrated knowledge to member on CPT and diagnosis codes for medical and prescription benefit determination.
  • Resolved complex appeal cases as a member of corporate ERISA Appeals Committee.
  • Managed and communicated benefit information to current and former employees through one-on-one meeting and group training sessions.

Work History Example # 3
Human Resources Generalist
Spectrum
  • Partnered with Compensation in Salary Administration, Legal, Training and HRIS department in resolving complex HR issues.
  • Resolved any payroll discrepancies by collecting and analyzing information.
  • Prepared cross-check system to ensure compliance with OSHA, EEOC and ADA.
  • Utilized multiple HR websites, shared drives, reports and HRIS systems to assist internal customers with timely and accurate information.
  • Resolved employee problems related to retirement, Cobra insurance, and educational reimbursement.

Work History Example # 4
Account Development Manager
AT&T
  • Shared carrier updates, presented market research, and advised C-level decision-makers on proven successful solutions.
  • Specialized in internet based business development solutions.
  • Conducted presentations during team meetings regarding specific product applications leveraging knowledge of voice, data, and Internet portfolio.
  • Cultivated lucrative business alliances and close working relationships with the executive and C-suite decision makers.
  • Worked with healthcare, financial, legal, technology, manufacturing and legal sectors of the market.

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5

5. Highlight Your Account Development Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your account development manager resume:

  1. Certified Sales Professional (CSP)
  2. Certified Public Accountant (CPA)
  3. Project Management Professional (PMP)
  4. Certified Manager Certification (CM)
  5. Professional Certified Marketer (PCM)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021