Top Account Development Manager Skills

Below we've compiled a list of the most important skills for an Account Development Manager. We ranked the top skills based on the percentage of Account Development Manager resumes they appeared on. For example, 12.5% of Account Development Manager resumes contained New Accounts as a skill. Let's find out what skills an Account Development Manager actually needs in order to be successful in the workplace.

The six most common skills found on Account Development Manager resumes in 2020. Read below to see the full list.

1. New Accounts

high Demand
Here's how New Accounts is used in Account Development Manager jobs:
  • Develop appropriate territory management plans and implement customer call strategies sufficiently to generate a high volume of new accounts.
  • Monitored sales performance and customer satisfaction to maintain existing business and secure new accounts.
  • Targeted and developed selling strategies for prospective new accounts in assigned territory.
  • Developed and serviced new accounts utilizing networking skills.
  • Transitioned new accounts to Support Representatives after implementation.
  • Produce client forums and industry seminars Project Management - Coordinate implementation of new accounts and expansions of existing clients.
  • Facilitate implementation of new accounts; oversee account resets; analyze sales results for optimal account profit and growth.
  • Managed a customer base of 30; performed cold calling to build new accounts and reengage existing accounts.
  • Secured 16 new accounts quarterly and generated over $50k in additional annual revenue by penetrating untouched markets.
  • Develop new accounts by giving presentations and explaining programs and services funded by successful campaigns with partner agencies.
  • Maintained accurate data on accounts, sales volume, order history and frequency, and solicited new accounts.
  • Initiated contact with new accounts and established strong relationships with customers to grow customer base in assigned territory.
  • Implement and maintain new accounts within business operations, engineering and operations, and service delivery groups.
  • Opened and developed new accounts, also assisted in the training of new sales reps.
  • Maximized base business while opening new accounts which resulted in surpassing annual sales goals.
  • Negotiated and closed new accounts, placed orders, and ensured a timely installation.
  • Identified new business opportunities; opened and grew new accounts by prospecting and cold-calling.
  • Generated up to $500K in new client revenue represented by 25 new accounts.
  • Generate leads through cold calling and door-to-door prospecting bringing in 7 new accounts.
  • Travel to seminars and networking events to meet and acquire potential new accounts.

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2. Product Knowledge

high Demand
Here's how Product Knowledge is used in Account Development Manager jobs:
  • Promoted to Account Manager having developed successful dealer relationships and product knowledge.
  • Facilitated proper product knowledge and total vendor/client satisfaction.
  • Conducted training for sales team on selling skills, presentation skills, and technical product knowledge.
  • Use in-depth industry and product knowledge to tailor the value proposition to meet individual client needs.
  • Provide product knowledge, address training needs, and recommend strategies for driving the business.
  • Stay up to date on product knowledge and ability to convey that knowledge to others.
  • Coach independent dealers outside sales representatives in both selling skills and product knowledge.
  • Provide customer support and utilize product knowledge to find and close up-sell opportunities.
  • Lead successful product knowledge classes to keep property managers informed about products.
  • Exceed all the customer expectations from product knowledge to product finances.
  • Supported MDG employees in technical product knowledge and feedback acumen.
  • Provide sales support, product knowledge training, and merchandising for the Electrolux and Frigidaire Appliance Division.
  • Worked with store management on product presentation, product knowledge, and qoatas.
  • Conducted group trainings with emphasis on sales techniques & product knowledge.
  • Led over 10 Product knowledge training events representing Elux/Frigi product.

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3. Revenue Growth

high Demand
Here's how Revenue Growth is used in Account Development Manager jobs:
  • Scaled 30+ accounts by 75% over an 8 month period, resulting in $150,000 of incremental revenue growth.
  • Owned department and client base P&L, revenue growth, satisfaction, and retention.
  • Deliver exceptional account service to strengthen customer loyalty and retain accounts while increasing revenue growth.
  • Averaged 8% revenue growth per year, consistently achieving or exceeding budgeted expectations.
  • Identified, developed and executed account plans to meet revenue growth objectives.
  • Assist in revenue growth and cost reduction strategies for both companies.
  • Average revenue growth in own accounts 20%.
  • Help develop and implement business processes for revenue growth and greater efficiencies.

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4. Customer Service

high Demand
Here's how Customer Service is used in Account Development Manager jobs:
  • Represented all aspects of business offering to commercial and industrial clients with extensive experience in large project development and customer service.
  • Dedicated Sales and Customer Service professional with a proven track record of conveying information to customers with professionalism and courtesy.
  • Analyzed statistics for each account to properly staff for operation efficiency and customer service.
  • Ensured quality customer service by resolving issues pertaining to clients and related provider assignments.
  • Resolve implementation conflicts and customer service matters related to telephony and billing issues.
  • Provided high-touch customer service by building relationships and uncovering new sales opportunities.
  • Ensured compliance with brand standards, operational guidelines and customer service expectations.
  • Developed and Motivated account managers to strive for excellent customer service.
  • Provide excellent customer service and develop relationships with customers.
  • Maintained strong relationships with customers ensuring excellent customer service.
  • Provide customer service required to maintain good customer relationship.
  • Resolve customer issues while delivering effective customer service.
  • Manage each assigned outlet through face-to-face customer service.
  • Managed the correspondence customer service area.
  • Developed relationships through excellent customer service, on time deliveries of product and continuous follow up on customer projects and needs.
  • Provided customer service to the top customers of Kansas City Southern, analyzing trends and recommending solutions to repetitive issues.
  • Enhanced customer satisfaction results in licensed stores by 5% year over year and attained highest Division customer service metrics.
  • Develop marketing calendars, manage store changes, resolve issues, monitor inventory needs, and handle customer service escalations.
  • Managed multiple accounts ensuring customer service as well as a working knowledge of the development of the company.
  • Increased sales with existing dormant accounts by providing aggressive sales quotes, and excellent customer service.

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5. Sales Territory

high Demand
Here's how Sales Territory is used in Account Development Manager jobs:
  • Researched, recommended and implemented cost savings fleet management solutions for customers within sales territory based on a needs benefits analysis.
  • Analyze territory performance reports and develop strategic sales territory business plans.
  • Developed and implemented sales strategies for sales territory and for each account and prospect.
  • Attract new customers to develop new business within assigned sales territory.
  • Managed a $6.5 Million sales territory consisting of 7 states.
  • Key Achievements: Increased the number of outlets from 4512 - 5001 within my sales territory.

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6. Client Relationships

high Demand
Here's how Client Relationships is used in Account Development Manager jobs:
  • Protected existing client relationships by consulting on employee engagement and appreciation programs.
  • Develop and maintain prospective client relationships through written and verbal communications.
  • Achieved meritocracy, AIA and salary increases for stellar success in relation to fraud initiatives and excellent client relationships.
  • Develop and maintain client relationships and ensure the quality of client manager database information through follow-up calls and correspondence.
  • Managed field sales and client relationships for a portfolio of products distributed throughout Santa Clara County.
  • Managed a $330M portfolio of corporate client relationships both B2B and travel and entertainment.
  • Host client facing meetings to discuss new capabilities or ways to improve client relationships.
  • Develop and maintain client relationships by identifying staffing needs and determine best options.
  • Established on-site support, created and managed ongoing client relationships.
  • Leverage and build strong, trust-based Client relationships.
  • Pursue new business opportunities and manage client relationships.
  • Managed over 15 commercial card client relationships.
  • Cultivated new business and supported existing client relationships for this risk analytical and systems Integration Company.
  • Maintained client relationships within companies that utilized American Express onsite travel offices.
  • Assisted in finalizing sales deals, building client relationships, encourage usage, conduct trainings, etc.

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7. Sales Goals

high Demand
Here's how Sales Goals is used in Account Development Manager jobs:
  • Advise distributor management on their sales performance and marketing plans in order for those distributors to meet or exceed sales goals.
  • Reached and exceeded monthly sales goals along with finishing the year with over 20 million dollars in paid annuity production.
  • Worked independently but also in a team setting to insure personal as well as market sales goals were achieved.
  • Set up meetings with existing and new prospects for multiple vendors, achieving and exceeding sales goals.
  • Exceeded projected sales goals and set company records in several of the company's sales campaigns.
  • Surpassed all sales goals given to me by an average of 20% per month.
  • Managed sales team of 8 to meet sales goals of $9.4 million annually.
  • Work closely with store managers and store owners to achieve sales goals & objectives.
  • Supervised and maintained schedule of sales goals and achievements for 3-5 team members.
  • Coached local representatives to achieve their goals, exceeding sales goals consistently.
  • Top seller in growth, surpassed sales goals consistent track exceeding expectations.
  • Continued to meet and exceed sales goals even in a declining economy.
  • Developed strategic relationships with business to help them achieve their sales goals.
  • Trained small teams consisted of reps that were below sales goals.
  • Achieved sales goals monthly and annually for 33 consecutive months.
  • Promote sales goals by coordinating with all departments e.g.
  • Exceeded sales objective by 115 % of sales goals.
  • Managed staff, and met/exceeded regional sales goals.
  • Exceeded targeted sales goals by 136%.
  • Exceeded company and team sales goals by closing new GC clients in the ENR top 100.

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8. Financial Statements

high Demand
Here's how Financial Statements is used in Account Development Manager jobs:
  • Performed financial analysis on financial statements submitted by municipalities.
  • Prepare monthly close entries, financial statements, cash flow statements (actual vs. forecast) and budget analysis.
  • Prepared monthly financial statements and supporting schedules for more than 20 entities, both consolidated and unconsolidated.
  • Completed monthly, quarterly, and yearly financial statements for third party and development properties.
  • Produced financial statements and supporting spreadsheets for the CPA.
  • Analyzed financial statements from a statutory reporting standpoint and produced summary reports that explained any significant financial variances between key metrics.
  • Prepared monthly financial statements and quarterly reporting packages for vineyard properties Managed the annual budgeting process for the company
  • Prepared timely and accurate consolidated and segment financial statements for 20 cost centers for $2 million nonprofit housing development agency.

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9. Customer Base

high Demand
Here's how Customer Base is used in Account Development Manager jobs:
  • Coordinate project management for assigned customer base.
  • Maintain a customer base of $3 million including k-12, higher education, government agencies and industrial vertical markets.
  • Managed a customer base of $1million + in recurring monthly revenue, specializing in customer retention and revenue growth.
  • Established corporate business accounts and managed existing customer base; resulted in 98% retention and revenue growth.
  • Obtained new contacts through online research, probing existing contacts, trade journals and growing customer base.
  • Analyze and evaluated the characteristics of the continually changing and complex markets in the customer base.
  • Sell services and expand customer base within the assigned territory and account base.
  • Highlighted accomplishments: - Built a loyal customer base with local broadcast stations.
  • Developed thorough understanding of customer base and the business segments they service.
  • Provided ongoing training to the customer base to attain consistent loan volume.
  • Recruited and interviewed potential employees and managers for customer base.
  • Increased and managed customer base greater than 1.2M monthly revenue.
  • Expanded customer base through penetration and referral selling.
  • Increased the customer base in the territory by 20% and the revenues by 35%.
  • Cultivated throughout existing customer base to leverage growth/upsell opportunities.
  • Account Development Developed customer base from zero.
  • Account Development Implemented cross-product sales strategy at the EMD Chemicals existing customer base following the acquisition of Millipore.
  • Retain and grow customer base of travel management companies (TMCs) in five state region in Midwest.

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10. New Clients

high Demand
Here's how New Clients is used in Account Development Manager jobs:
  • Secure appointments with new clients, procuring orders, developing relationships through enhanced customer satisfaction to meet a monthly/period/yearly budget.
  • Generated more than $95M in annual sales through increased penetration of existing accounts and the acquisition of new clients.
  • Account collections down 60% with no accounts over 45 days and more structured credit analysis of new clients.
  • Research market and clients within geographical area and develop a strategic plan for targeting business and new clients.
  • Acquired new clients for comprehensive customer experience management solutions as part of a new corporate strategy.
  • Project manager for all new clients and new service sales as well as growing existing client base
  • Established new clients in the west area for hygiene and miscellaneous products.
  • Negotiate contractual terms, conditions, and fees with new clients.
  • Managed the on-boarding process for new clients including email system training.
  • Assisted the team with training and implementation of new clients.
  • Mapped a strategy to capture new clients.
  • Maintained existing accounts and actively pursues new clients through onsite customer meetings, telephone calls, emails and promotional materials.
  • Collaborated with the sales, implementation, product and training teams to ensure successful "on-boarding" of new clients.

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11. Account Management

high Demand
Here's how Account Management is used in Account Development Manager jobs:
  • Develop, implement, and manage Customer Relationship Management processes from lead generation through client conversion and account management.
  • Demonstrated strengths in territory development, account management, market analysis, and sales strategy development.
  • Account Management duties representing various security/storage/firewall solutions to large and small business accounts.
  • Cultivate and foster account management relationship with key decision-makers.
  • Hired to cultivate and foster Tier 2 accounts into Tier 1 and transition them over to Tier 1 account management team.
  • Maintained and enforced partner transition process to promote optimal transition for partners from the Business Development team to Account Management.
  • Utilized Six Sigma DMAIC methodology to set strategic direction for Account Management team to improve client retention and growth goals.
  • Account management responsibilities for large Blue Cross/Blue Shield health plan with commercial FFS, PPO and HMO risk contracts.
  • Achieved a 130% increase in donations from 2005 to 2007 through effective prospecting and account management.
  • Provide account management and development throughout the sales process while keeping other team members apprised of progress
  • Attend daily training to become an expert in account management, recruiting, and staffing industry.
  • Applied advanced knowledge of account management, company knowledge and industry knowledge in managing accounts.
  • Train Asia-Pacific sales reps on Account Management best practices for building a successful training program.
  • Trained new employees on the account team regarding service offerings and effective account management.
  • Developed a cohesive staff that served as the model for account management excellence.
  • Key consultant and customer advocate for account management and account growth.
  • Account management of Wholesale Business Channel for Puget Sound Region.
  • Lead weekly discussions with team members to discuss account management.
  • Exceeded quota by $3 million through critical account management.
  • Face to face account management.

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12. Key Decision Makers

high Demand
Here's how Key Decision Makers is used in Account Development Manager jobs:
  • Established strong business relationships with key decision makers
  • Emphasized identification of key decision makers as well as windows of opportunities for our service offerings.
  • Build and crystallize relationships with key decision makers on national, regional and local scales.
  • Maintain strong professional relationships with store owners, management and key decision makers.
  • Presented quarterly sales results to buyers and key decision makers.
  • Meet regularly with key decision makers to execute sales plan.
  • Meet with key decision makers.

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13. Market Share

high Demand
Here's how Market Share is used in Account Development Manager jobs:
  • Identified and developed strategic trade group relationships in order to increase market share and product/service offerings.
  • Collaborated with market development managers to increase territory market share.
  • Increase revenue and profitability of the Cisco partnership Grow market share among our respective partners and their customers.
  • Supervised and served as a liaison for Field Sales Account Development Managers to improve market share.
  • Created and implemented a strategic plan for the New England Team to increase market share.
  • Analyzed and researched market share, prepared presentations, and built successful sales teams.
  • Boosted business and expanded market share by designing and implementing highly effective sales models.
  • Collaborated with others on retention measures, maintaining market share and high margins.
  • Maintained strategic product market growth by driving sales and expanding market share.
  • Created tactical plans to improve account performance and market share shift.
  • Increased market share and household penetration by 6%.
  • Increased market share in ANC/SEA corridor by 48%.
  • Increased market share, while maintaining profit margin.
  • Develop strategies/partnerships for new and existing dealers to grow their business and High Lifter Products market share.
  • Developed new business opportunities to expand market share for Xilinx.
  • Created the "Switch is On" program which resulted in Nortel's ownership of market share majority.

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14. Sales Reps

high Demand
Here's how Sales Reps is used in Account Development Manager jobs:
  • Created and implemented personal business plans including team and individual goals for sales reps to ensure quotas are met.
  • Recognized as one of the top 10 sales reps in the North American Inks division for 2016.
  • Coach sales reps on products, pitching, selling, customer relations and management techniques.
  • Mentored and trained new sales reps.
  • Worked closely with local market unitVP, Director of OP, Sales Managers, DSM's, and sales reps.
  • Traveled territory and managed information dissemination to approximately 85 sales reps and to dealers who were selling multiple manufacturers' products.

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15. Salesforce

average Demand
Here's how Salesforce is used in Account Development Manager jobs:
  • Document detailed account activity in Salesforce.com.
  • Tracked sales leads/accounts/opportunities within Salesforce.
  • Track account progress, sales performance, client communications, and daily task activity within Salesforce.com.
  • Procured industry and project research tools, including McGraw Hill Dodge and migrated CRM to Salesforce.
  • Log all shipments into Salesforce after a timely period, while ensuring quality on each order.
  • Learned lead management system Leads360, Salesforce, and email marketing programs StreamSend and MyEmma.
  • Established consistent sales process companywide which included the build out of SalesForce sales procedures.
  • Integrated Salesforce API with our current billing, approval, and support system.
  • Organize and develop future sales prospects with lead management programs Salesforce and Leads360.
  • Controlled clients' projects in budgeting and implementing by using Salesforce CRM.
  • Create and analyze reports via Salesforce CRM.
  • Integrated in Salesforce phone dialer.

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16. Trade Shows

average Demand
Here's how Trade Shows is used in Account Development Manager jobs:
  • Promoted company products at trade shows and other conferences through strategic planning and marketing communication
  • Attended trade shows and industry-specific events to uncover new opportunities for cultivation.
  • Represented the company at industry-specific trade shows.
  • Attend industry trade shows to increase beef sales, build relationships, networking opportunities, and be a source of information.
  • Attended trade shows: Project Management Institute, Association of Government Accountants, American Society of Military Comptrollers.
  • Leverage phones, e-mail, social media and trade shows in order to develop rapport with potential clientele.
  • Hunted for new clients at trade shows in addition to over the phone and in store visits.
  • Managed 10-12 indirect account representatives at trade shows and special events to increase brand awareness.
  • Managed a schedule of at trade shows and special events to increase brand awareness.
  • Present and represent SleepMed at health fairs, physician trade shows, and meetings.
  • Represent the company at trade shows to ensure customer growth and satisfaction.
  • Represented Safari Ltd. at trade shows to increase product awareness and sales.
  • Managed and attended trade shows within the scope of business markets.
  • Identified project opportunities through networking, phone and trade shows.
  • Attended trade shows and corporate events.
  • Attend 8 Trade shows annually.
  • Attended trade shows and summits.
  • Develop leads from various sources such as Trade Shows, Webinars and online inquiries into qualified sales opportunities.
  • Attended international trade shows in Hong Kong and Basel Switzerland; determined new product development by assessing trends.

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17. Customer Relationships

average Demand
Here's how Customer Relationships is used in Account Development Manager jobs:
  • Cultivated customer relationships, delivered effective proposals, and worked with Grace management to capture profitable new business.
  • Managed multiple customer relationships while leveraging company's product portfolio and building relationships with key executives.
  • Established and maintained positive customer relationships with key college personnel.
  • Support the sales/retention function of existing customer relationships.
  • Established new and maintained existing customer relationships.
  • Develop existing and potential customer relationships.
  • Developed and managed long-term customer relationships.

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18. CRM

average Demand
Here's how CRM is used in Account Development Manager jobs:
  • Utilize Sage & CRM sales tool to manage accounts, maintain call logs and contact information, run reports, etc.
  • Served as a member of the 2012 C&H Promotions Committee and the CRM (Hyperion) development team.
  • Utilized company's internal CRM system to effectively plan and execute daily and weekly call schedule.
  • Managed sales opportunities, client information, and internal departmental processes within CRM database.
  • Worked with multiple CRM software to develop and manage client accounts.
  • Use Microsoft Dynamics CRM to manage client relationships and track opportunities.
  • Team member for build of CRM tools and internal programs.
  • Operate and monitor web-based CRM and mapping software systems.
  • Identified new clients and markets to develop new business while managing with a CRM system Maintained close client relationships.

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19. Healthcare

average Demand
Here's how Healthcare is used in Account Development Manager jobs:
  • Promoted healthcare linen services designed specifically for outpatient surgery centers, diagnostic imaging centers, and medical group practices.
  • Supported a large bolt-on/customization initiative related to the cost recovery of incorrectly billed healthcare payments.
  • Attend local events as representative of company in healthcare are university sector.
  • Enhance overall department and maintain relationships via healthcare professional and patient.
  • Educate internal divisions of Healthcare Solutions, detailing value-added benefits.
  • Represented company at Executive Healthcare Educational Conference and conventions.
  • Assisted in the development, negotiation, and execution of contractual agreements with the three largest healthcare corporations in the country.
  • Created, maintained and implemented client development plans for the healthcare client to appropriately use CPM software and direct marketing tools.
  • Work cross-functionally with several teams including Media, Digital, Healthcare, Corporate, Integrated Data Solutions and our MRA Partners.
  • Managed and developed long-term client relationships with eight key healthcare accounts in the Central Region.
  • Attended daily training meeting to become a subject matter expert in the healthcare staffing industry.
  • Worked closely with purchasing departments in healthcare, business, and construction industries.
  • Attend daily training meetings to improve my knowledge of the healthcare staffing industry.
  • Manage Key accounts within the healthcare and university sector.
  • Headed department responsible for selling healthcare benefit plans Participated in sales presentations to close prospective clients.

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20. Internet

average Demand
Here's how Internet is used in Account Development Manager jobs:
  • Increased customer sales through Internet applications while minimizing expenses.
  • Established ten internet service providers.
  • Worked with the programmers to develop an internet based reporting system that was utilized by the client base and internally.
  • Conducted and lead online and live monitoring and evaluation module demonstrations for print and internet monitoring prospects for PR firms.
  • Planned and sold internet, outbound and inbound-telemarketing, literature fulfillment and yellow pages for national and regional clients.
  • Managed content strategy for the creation of a new Internet presence for a publicly traded health & wellness company.
  • Maintained key retail, internet and mail order clients in $50MM portfolio - 23% growth.
  • Managed customers' accounts utilizing laptop and internet based CMS reporting software and ADM field guide.
  • Advised business customers on MCI services including, voice, data, wireless, and internet.
  • Managed projects for web design, web development and Internet marketing.
  • Researched internet industry and educated the district sales team for integration.
  • Increased Internet advertising revenues over 300%.
  • Designed, implemented and tested ecommerce internet software.
  • Conducted individual and group training classes on five different types of conferencing platforms either remotely via the internet or onsite.
  • Managed the project team which transitioned client s Telecom/Internet/Data provider to US Lec.

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21. Project Management

average Demand
Here's how Project Management is used in Account Development Manager jobs:
  • Handled all aspects of client and project management; usability, interaction flow, information architecture, and requirements documentation.
  • Performed comprehensive duties to administer and direct client communications, project management and problem solving.
  • Project management as required by customer.
  • Provide project management for US involvement of multiple global accounts for Sweet, Beverage and Pharmaceutical customers.
  • Decreased monthly close time 50% by designing and implementing HRIS time tracking system for project management.
  • Content comprised of COTS and customized courses to financial and project management customers.
  • Created quarterly reporting package for internal costs and project management fees.
  • Sell COTS and customized courses to financial and project management customers.
  • Operated in QuickBooks: invoicing, collections, bookkeeping, timesheets, client project management.
  • Project Management Managed and motivated several employees so all tasks and goals were completed.

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22. Business Development

average Demand
Here's how Business Development is used in Account Development Manager jobs:
  • Coordinated CXO, partner and technical engagements for strategic alignment, executive sponsorship, product development and joint customer business development.
  • Spearhead lead generation, business development and territory expansion initiatives for recently launched Construction and Demolition division targeting commercial contractors.
  • Assisted Business Development team with securing strategic accounts by offering innovative solutions in a fast-paced and competitive environment.
  • Provide Global Payments knowledge to clients enabling the development of global business development planning, strategy and implementation.
  • Facilitated new business development by offering great support and service expertise to our business.
  • Develop business opportunities outside the annual strategic business development plan with clients.
  • Enhanced new and existing client relationships, internal marketing and business development.
  • Championed deals to drive business development and profitability while minimizing risk.
  • Managed Business development team with heavy emphasis on teaching/coaching cold-call technologies.
  • Generated business development strategies to grow sales with major distributors.
  • Coordinate with Business Development Managers on L/T marketing strategies.
  • Managed New Business Development/solutions team New England Territory.
  • Work directly with marketing on business development campaigns.
  • Joined a business development team with accountability for managing and developing an account base of $700,000 annually.
  • Focused on service, installation, controls, and HVAC departments' cohesive new business development and retention.
  • Assist the sales team with the execution of their individual business development strategy pursuit plans.
  • Work with national business development managers and segment managers to meet specific segment growth strategies.
  • Provided qualified leads to Business Development Managers across the U.S.
  • Managed business development staff supporting western half of US.
  • Managed a team of 12 business development managers, a program manager and analytics manager.

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23. RFP

average Demand
Here's how RFP is used in Account Development Manager jobs:
  • Involved in select mock-ups to review correct product application according to RFP, competitive advantage & required specials.
  • Lead and acquired large Key Accounts through the RFP process, and prospecting.
  • Work on Client RFP's.
  • Maintained relationships with national Group Purchasing Organizations to submit RFPs.
  • Recognized by Deal Team for having lowest client RFP requests (1 in 12 years).
  • Resolved customer issues, responded to RFPs, created customer presentations, and oversaw product implementations.
  • Respond to RFP's and develop SOWs to present to decision makers.
  • Analyzed the RFP, RFI, RFQ, and SOWs.

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24. Sales Presentations

average Demand
Here's how Sales Presentations is used in Account Development Manager jobs:
  • Conducted informational and sales presentations to leverage and develop product awareness.
  • Trained and assisted brokers in sales presentations and business development.
  • Participated in multiple sales presentations for new business prospecting.
  • Formulated appropriate product, made effective sales presentations.
  • Created and delivered successful client sales presentations.
  • Produced and delivered sales presentations.
  • Expanded market share within accounts by executing financial structures; delivered sales presentations, negotiated terms, and obtained business approval.
  • Handle sales presentations, prospecting, direct mail, and face-to-face client interactions to develop and maintain sales pipeline.
  • Tracked all Retail Link information and use Retail Link data to create sales presentations.
  • Create sales presentations and sell sheets tailored for specific brands and retail partners.
  • Appointed to perform monthly equipment sales presentations to new and existing clients.
  • Called on local businesses to make sales presentations.
  • Plan, prepare and present effective sales presentations.
  • Create and conduct sales presentations to customers.
  • Audit key accounts to ensure compliance Renegotiate contract renewals Develop and deliver sales presentations.

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25. Customer Retention

average Demand
Here's how Customer Retention is used in Account Development Manager jobs:
  • Directed service delivery project to increase customer retention within top geographic markets
  • Increased customer retention and customer satisfaction within highly competitive markets.
  • Exceed expectations of service level agreements and ensure customer retention.
  • Partner with Ford, GM, Chrysler and import auto dealers to increase tire sales and customer retention.
  • Managed and serviced 50+ accounts monthly, focusing on customer retention and satisfaction while developing new business relationships and accounts.
  • Gained solid reputation for exceeding monthly and yearly sales quotas with uncompromising regard for customer retention and first-class service.

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26. New Product Development

average Demand
Here's how New Product Development is used in Account Development Manager jobs:
  • Developed long term relationships within strategic accounts including purchasing, research and development, manufacturing, new product development and regulatory.
  • Identify new business opportunities, facilitate new product development, and bolster competitive advantage by providing in-depth market and competitive intelligence.
  • Discovered and capitalized on new product development opportunities, while collaborating closely with Engineering to effectively bring products to market.
  • Spearheaded new product development for specialized new communications products for intelligence agency, was able to unseat large incumbent manufacturer.
  • Conduct market research, keep an updated competitors product information, and communicate with underwriting department for new product development.
  • Provided technical design and manufacturing experience for new product development and was utilized in resolving manufacturing, customer service/product issues.

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27. Coca-Cola

average Demand
Here's how Coca-Cola is used in Account Development Manager jobs:
  • Utilized Coca-Cola's financial tool during the contract and RFP process to make sure all agreement were profitable and within guidelines.
  • Introduced and marketed new products and new companies under the Coca-Cola brand.
  • Account Developer, Drove sales productivity and customer satisfaction within the Coca-Cola Retail Partners Sales channel through various marketing strategies.
  • Penetrate Pepsi Exclusive/ RC Exclusive Outlets and convert them to a Free Enterprise outlet or a Coca-Cola Exclusive Outlet.

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28. C-Level

average Demand
Here's how C-Level is used in Account Development Manager jobs:
  • Researched to evaluate and monitor business trends supporting a consultative, needs-based targeting C-level executives with customized marketing solutions.
  • Cultivated and maintained valuable client relationships from general management to C-level.
  • Conduct discovery calls with C-level executives within targeted accounts.
  • Presented and promoted infrastructure services to C-level executives.
  • Communicate directly with physicians, and physician's staff, medical records staff, and C-levels to effectively meet client needs.
  • Presented CPM's capabilities to hospital marketing and C-level executive teams.
  • Engaged C-Level executives in order to close deals.
  • Negotiate bidding and pricing with C-Level Suite.
  • Facilitated client service meetings, served as liaison between IT experts/analyst and client C-level executives.

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29. Business Reviews

average Demand
Here's how Business Reviews is used in Account Development Manager jobs:
  • Prepared quarterly business reviews with hospital executives and senior level managers.
  • Present factual sales data and periodic business reviews.
  • Develop existing accounts through customer meetings and business reviews..
  • Created and conducted client business reviews to share industry trends, benchmarking, YTD account performance and future strategies for growth.
  • Utilize corporate marketing tools along with customized PowerPoint presentations to conduct quarterly business reviews, seminar training and new product proposals.
  • Assisted Kmart Category Managers in business reviews resulting in incremental sales for their category by identifying assortment opportunities.

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30. Annual Sales

low Demand
Here's how Annual Sales is used in Account Development Manager jobs:
  • Recaptured 4 lost accounts during first year of employment, adding $290,000 to annual sales total.
  • Developed and managed tactical sales plan resulting in 100% annual sales growth.
  • Managed portfolio of accounts generating over $4MM in annual sales.
  • Managed large account base with annual sales of $4 Million.
  • Opened accounts generating annual sales of $2.1 million.
  • Exceeded Annual sales volume approximately $98 Million.
  • Achieved a 10% increase in annual sales in 2010.
  • Gained incremental distribution in 300 stores for Palmolive Bar Soap generating an additional [ ] in annual sales.
  • Spearheaded penetration of corporate client accounts with franchise locations nationally, growing annual sales by $2.5M.
  • Market focus abandoned) (~500M in annual sales)

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31. Customer Accounts

low Demand
Here's how Customer Accounts is used in Account Development Manager jobs:
  • Serviced existing customer accounts assigned to territory through customer service excellence.
  • Manage inventory levels at assigned customer accounts using hand held equipment.
  • Nurtured relationships with customer accounts to increase brand recognition.
  • Open and service new and current customer accounts assigned to a specified territory.
  • Managed data entry, filing, and records management processes regarding customer accounts.
  • Managed four concurrent projects while maintaining a dozen ongoing customer accounts.
  • Monitor customer accounts and payments.
  • Grow Frito-Lay SKUs within assigned customer accounts.

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32. ROI

low Demand
Here's how ROI is used in Account Development Manager jobs:
  • Facilitated all marketing activities, conducive toward increasing ROI, customer retention and acquisition.
  • Presented Campaign ROI analyses and recommendations on a quarterly/annual basis.
  • Managed training budget to maximize ROI within assigned territory.
  • Collaborated with clients to develop innovative strategies that support successful lead generation campaigns and exceed ROI benchmarks.
  • Review and present Business Metrics, establishing Cost Savings and ROI on client's business travel spend.
  • Implemented new products and secured a solid ROI for companies with 50 - 3,000 users
  • Called on retail stores in the Detroit Metropolitan area.
  • Prepare and analyze ROI reports to determine effective marketing strategies.
  • Initiated Keys to Success Program to calculate ROI of sample process, resulting in 15% savings in sample manufacturing costs.
  • Tracked and managed web analytics, click throughs, open rates, and revenue tracking to provide clients with ROI results.

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33. Cold Calls

low Demand
Here's how Cold Calls is used in Account Development Manager jobs:
  • Lead source is a mixture of cold calls, white paper request, web hits, and demo request.
  • Generate leads, initiating 20-30 cold calls weekly, achieving 18% growth of store sales.
  • Work required telemarketing, both direct leads and cold calls to properly identify potential clients.
  • Executed 6 daily cold calls to top level executives to increase client base.
  • Increased commercial client base through cold calls.
  • Established new and increased existing accounts across multiple industries via cold calls, sales route/account coordination and profitability assessments.

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34. Sales Process

low Demand
Here's how Sales Process is used in Account Development Manager jobs:
  • Coordinated specific functional teams to ensure successful sales process and overall customer satisfaction.
  • Created sales process for Account Executives team, resulting in increased sales through directed calling and improved scripts.
  • Managed all steps in sales process, prospecting, lead qualification, initial contact, and presentations.
  • Identify a solution and connect client with director for forwarding into sales process.
  • Develop in-store finance sales processes, improve finance profitability and provide compliance support.
  • Prospected/identified $1.5M in potential revenue and assisted in managing sales process/cycle.
  • Partnered with departments in conducting promotional activities to boost sales process.
  • Mentored junior salespeople and assisted them in the sales process.
  • Implemented procedures in the sales process to reduce cost and increase efficiency by compounding and refocusing on key sales objectives.

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35. ADM

low Demand
Here's how ADM is used in Account Development Manager jobs:
  • Maintained, disseminated, and retrieved information necessary for administering and billing contractual business.
  • Led the coordination and administration of various American Express-sponsored charitable events.
  • Implemented and administered clinical grant authorization, spending procedures and controls.
  • Recommend administrative alternatives, ensuring performance goals and objective are achieved.
  • Developed and administered new employee and corporate programs.
  • Developed relationships with hospital/clinic administrators/buyers in S.E.
  • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
  • Promoted to ADM where I managed three sales representatives and was responsible for selling network solutions in the central US region.
  • Created and maintained a database of 18,000 plus Defense Program Administrators to automate portions of the Department of Defense Agencies.
  • Top ADM and team leader for 3 years, supported top reps at strategic accounts level.
  • Contract Administration with responsibility of government contracts (RUS), change orders and job scheduling.
  • Trained an assistant to be promoted to Remedy Administrator when I was promoted to Developer.
  • Licensed to sell Medicare HMO administered New York State Health and Life insurance policies.
  • Manage and interact with Sales Representatives, Sales Supervisors, and Administrative Assistants.
  • Maintained all admin duties for each company including annual re-enrollments.
  • Instructed clients on administration for the Section 125 plan.
  • Administered a minimum of 125 daily prospecting calls.
  • Performed the following daily administrative tasks:.
  • Administer pricing agreements and contracts.
  • Top selling ADM in company.

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36. PPG

low Demand
Here's how PPG is used in Account Development Manager jobs:
  • Drive sales of PPG architectural, True Finish and PMC coatings within a new expanding market with little previous company exposure.
  • Facilitate timely and accurate customer quotations to achieve margin targets in alignment with PPG pricing strategies.
  • Establish PPG partnerships with General Contractors, Architects and New Home Builders.
  • Work with the PPG credit department to manage customer debt.
  • Coordinate and attend trade shows, trade organization networking events to promote PPG and seek sales opportunities.
  • Assisted PPG credit department to manage customer debt and ensure timely payment under agreed to credit terms.

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37. Building Relationships

low Demand
Here's how Building Relationships is used in Account Development Manager jobs:
  • Grow business accounts through gaining market share, utilizing business building and marketing tools, and building relationships.
  • Initiate sales by identifying potential, building relationships and scheduling meetings and interviews.

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38. Incremental Displays

low Demand
Here's how Incremental Displays is used in Account Development Manager jobs:
  • Partner with businesses to gain additional space for promotional items and incremental displays.
  • Sell in incremental displays and equipment as well as in promotional programs.

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39. Contract Negotiations

low Demand
Here's how Contract Negotiations is used in Account Development Manager jobs:
  • Created strategic customer partnerships, contract negotiations and brand expansion across key account customers located in the Florida Market Unit.
  • Developed and supported contract negotiations to drive revenue and increase market share.
  • Developed strategies, contract negotiations and final deal transaction that led to the $380 million acquisition of Gaikai by Sony.
  • Led office and hotel developments including selection of potential operators, contract negotiations and market analysis increasing the projects resell value.
  • Prepared requirements definitions, provided product demonstrations, developed proposals and contract negotiations for select major accounts in the NW region.
  • Leveraged opportunities for business expansion by prospecting new customers and building relationships that lead to profitable closed sales and contract negotiations.

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40. OEM

low Demand
Here's how OEM is used in Account Development Manager jobs:
  • Negotiated and signed an exclusive contract with a major OEM customer to sell these two products in North America.
  • Initiated significant activity (3MM sales) with new projects at three major OEM's
  • Identify, develop and grow new OEM and Aftermarket business to attain budget.
  • Crafted partnership with the largest OEM air bag supplier.
  • Account base was Water, Waste Water, Industrial End Users and OEM.
  • Account Development Manager Work with national OEM's for the acquisition and implantation of material handling supplies.
  • Beat forecasted acquisition targets by 34% through expert management of OEM alliances.
  • Created strategic supplier relationships for Amphenol at 2 major OEMs.

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41. Prospective Customers

low Demand
Here's how Prospective Customers is used in Account Development Manager jobs:
  • Represent the Company as a professional salesperson to all assigned accounts and prospective customers.
  • Plan and execute sales/product strategies to maximize revenue with prospective customers.
  • Build account relationships, find and qualify leads, and progress prospective customers through the qualification portion of the sales pipeline.
  • Travel approximately 20% of the time to meet with prospective customers to help progress them in the pipeline.
  • Developed, maintained, and grew relationships with existing and prospective customers to achieve assigned goals.
  • Secure engagement from prospective customers at conferences, expos, and other events.
  • Presented data and voice solutions to both established and prospective customers.
  • Analyzed prospective customers needs and met those needs via proposals, negotiations and contracts.
  • Presented business solutions to prospective customers Identified and properly qualified business opportunities Helped drive growth consistent with company strategy
  • Averaged 80+ daily outbound calls promoting real estate software Generated new leads Scheduled consultations with prospective customers
  • Salt Lake City, Utah Attend tradeshows and conferences identifying prospective customers in a given territory.

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42. Equipment Placements

low Demand
Here's how Equipment Placements is used in Account Development Manager jobs:
  • Sell incremental displays, equipment placements and promotional programs.
  • Sell incremental displays, equipment placements and promotional programs; Maintain and update POS and LOS as needed for each account.
  • Achieve volume objectives by securing distribution, shelf space, equipment placements and displays.
  • Maintained and sold incremental displays, as needed; and secured incremental equipment placements.
  • Sell in incremental displays and equipment placements, sell in promotional programs and ensure dealer compliance.

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43. Powerpoint

low Demand
Here's how Powerpoint is used in Account Development Manager jobs:
  • Produced new PowerPoint presentations for training sales representatives.
  • Developed all new marketing collateral, packages, and presentations (PowerPoint) for the company.
  • Research and develop PowerPoints for our customers, verifying all information is correct.
  • Tailored and delivered PowerPoint presentations to perspective clients at both executive and line manager level to present capabilities and gain business.
  • Created financial spreadsheets using Microsoft Excel and Microsoft PowerPoint exhibits in preparation of presentations to mid and senior level management teams.
  • Created and delivered highly-effective PowerPoint and collateral material presentations to acquire new business and respond to current client issues.

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44. MCI

low Demand
Here's how MCI is used in Account Development Manager jobs:
  • Constructed a strategic plan for addressing Law Firm market for MCI products and solutions.
  • Served as an MCI legislative liaison to Congress, state and local governments.
  • Developed over twenty Network MCI software accounts.
  • Selected Achievements Became member of MCI Circle of Champions "top 10 sales performers of the year".

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45. Appropriate Inventory Levels

low Demand
Here's how Appropriate Inventory Levels is used in Account Development Manager jobs:
  • Maintain appropriate inventory levels and ensure account meets company merchandising standards.
  • Maintain appropriate inventory levels through appropriate ordering based upon needs for sales each week.

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46. Company Assets

low Demand
Here's how Company Assets is used in Account Development Manager jobs:
  • Maintained appropriate inventory levels and company assets.
  • Assured Coca-Cola standards were met; including assuring Point of Sale was executed, while maintaining the integrity of company assets.
  • Maintain appropriate inventory levels, company assets and promotional ad signage (point of sale) and displays.
  • Manage over $500,000.00 in company assets.

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47. Sales Activities

low Demand
Here's how Sales Activities is used in Account Development Manager jobs:
  • Managed all sales activities within the Southwest Region, inclusive of resource deployment and company/customer interactions.
  • Created marketing collateral and generated market publicity in support of sales activities.
  • Manage sales activities and oversee transition of new franchisees from completion of sale to operations.
  • Generate reports on project statuses, sales activities, competitive markets and industry developments.
  • Work with third party partners to coordinate sales activities at shared accounts.
  • Managed sales activities within Indiana for pest management firm.
  • Handled all inside sales activities.
  • Established and grew business through others by onboarding, training, and leading important sales activities for newest team members.
  • Provide detailed reporting on all sales activities.RESULTS MARKETING SOLUTIONS, Baltimore, Maryland 2003 - 2006

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48. Q3

low Demand
Here's how Q3 is used in Account Development Manager jobs:
  • Overachieved service quota for classroom and onsite training that resulted $100k revenue in Q3.

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49. Journal Entries

low Demand
Here's how Journal Entries is used in Account Development Manager jobs:
  • Reviewed and monitored general ledger accounts included journal entries and month end closings.
  • Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.
  • Prepared journal entries to correct or reclassify financial activity when needed.
  • Prepared and entered journal entries and performed various general ledger reconciliations.
  • Compiled financial information, processed journal entries and reconciled data.
  • Prepared adjusting journal entries and reconciled various general ledger accounts.

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50. POS

low Demand
Here's how POS is used in Account Development Manager jobs:
  • Managed two analysts charged with preparing marketing, financial, and operational analysis for composition of recommendations delivered to senior management.
  • Participate on national task forces aimed at improving products and processes, including proposal development process and meeting management approach.
  • Positioned senior partners as industry thought leaders through identification and development of select media, publishing, and speaking opportunities.
  • Advised sales managers on business approval parameters for proposal pricing, contracts and any non-standard terms resulting from negotiations.
  • Develop and maintain positive relations and coordinate with various internal departments to ensure client requests are handled appropriately.
  • Established and maintained positive working relationships with general contractors, vendors, property owners and company officials.
  • Enhance public perception of my organization by exhibiting professionalism in all professional memberships and board positions.
  • Maintained positive relationships with new and legacy clients to ensure customer satisfaction and retention.
  • Developed and presented client proposals that met business objections, both internally and externally.
  • Recruited to plan and conduct value proposition presentations and overall product positioning seminars.
  • Produced RFP proposal and presentation materials to secure partnership with prominent energy company.
  • Present technical concepts and business solutions clearly through demonstrations and proposals.
  • Recommended new products, procedures/programs, increased sales, competitive position.
  • Developed superior funnel management & forecasting skills documenting prospect-to- appointment-to-proposal-to-sales close.
  • Construct and present tailored presentations/proposals to clients based on their objectives.
  • Maintain fixed asset reports including acquisition, disposition and accumulated depreciation.
  • Provided comprehensive product and software training post installation and conversion.
  • Initiated aggressive action designed to optimize market exposure and results.
  • Manage individual projects from proposal through installation and completion.
  • Commended for exceptional proposal development and presentation skills.

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20 Most Common Skill for an Account Development Manager

New Accounts16%
Product Knowledge12.6%
Revenue Growth11.4%
Customer Service7.4%
Sales Territory7.4%
Client Relationships7.1%
Sales Goals7%
Financial Statements4.2%

Typical Skill-Sets Required For An Account Development Manager

RankSkillPercentage of ResumesPercentage
1
1
New Accounts
New Accounts
12.5%
12.5%
2
2
Product Knowledge
Product Knowledge
9.9%
9.9%
3
3
Revenue Growth
Revenue Growth
8.9%
8.9%
4
4
Customer Service
Customer Service
5.8%
5.8%
5
5
Sales Territory
Sales Territory
5.8%
5.8%
6
6
Client Relationships
Client Relationships
5.5%
5.5%
7
7
Sales Goals
Sales Goals
5.5%
5.5%
8
8
Financial Statements
Financial Statements
3.3%
3.3%
9
9
Customer Base
Customer Base
3.1%
3.1%
10
10
New Clients
New Clients
1.9%
1.9%
11
11
Account Management
Account Management
1.9%
1.9%
12
12
Key Decision Makers
Key Decision Makers
1.9%
1.9%
13
13
Market Share
Market Share
1.8%
1.8%
14
14
Sales Reps
Sales Reps
1.7%
1.7%
15
15
Salesforce
Salesforce
1.6%
1.6%
16
16
Trade Shows
Trade Shows
1.6%
1.6%
17
17
Customer Relationships
Customer Relationships
1.6%
1.6%
18
18
CRM
CRM
1.6%
1.6%
19
19
Healthcare
Healthcare
1.3%
1.3%
20
20
Internet
Internet
1.3%
1.3%
21
21
Project Management
Project Management
1.2%
1.2%
22
22
Business Development
Business Development
1.1%
1.1%
23
23
RFP
RFP
1%
1%
24
24
Sales Presentations
Sales Presentations
1%
1%
25
25
Customer Retention
Customer Retention
1%
1%
26
26
New Product Development
New Product Development
0.9%
0.9%
27
27
Coca-Cola
Coca-Cola
0.9%
0.9%
28
28
C-Level
C-Level
0.9%
0.9%
29
29
Business Reviews
Business Reviews
0.8%
0.8%
30
30
Annual Sales
Annual Sales
0.8%
0.8%
31
31
Customer Accounts
Customer Accounts
0.8%
0.8%
32
32
ROI
ROI
0.7%
0.7%
33
33
Cold Calls
Cold Calls
0.7%
0.7%
34
34
Sales Process
Sales Process
0.7%
0.7%
35
35
ADM
ADM
0.7%
0.7%
36
36
PPG
PPG
0.7%
0.7%
37
37
Building Relationships
Building Relationships
0.7%
0.7%
38
38
Incremental Displays
Incremental Displays
0.6%
0.6%
39
39
Contract Negotiations
Contract Negotiations
0.6%
0.6%
40
40
OEM
OEM
0.6%
0.6%
41
41
Prospective Customers
Prospective Customers
0.5%
0.5%
42
42
Equipment Placements
Equipment Placements
0.5%
0.5%
43
43
Powerpoint
Powerpoint
0.5%
0.5%
44
44
MCI
MCI
0.5%
0.5%
45
45
Appropriate Inventory Levels
Appropriate Inventory Levels
0.5%
0.5%
46
46
Company Assets
Company Assets
0.5%
0.5%
47
47
Sales Activities
Sales Activities
0.5%
0.5%
48
48
Q3
Q3
0.5%
0.5%
49
49
Journal Entries
Journal Entries
0.5%
0.5%
50
50
POS
POS
0.5%
0.5%

51,588 Account Development Manager Jobs

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