One of the best ways to acquire the skills needed to be an account development manager is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since account development managers benefit from having skills like customer relationships, customer accounts, and crm, we found courses that will help you improve these skills.
Account Development Manager Skills For Your Resume And Career
Research Summary. Below we've compiled a list of the most important skills for an account development manager. We ranked the top skills based on the percentage of account development manager resumes they appeared on. For example, 11.7% of account development manager resumes contained customer relationships as a skill. Let's find out what skills an account development manager actually needs in order to be successful in the workplace.
- The most common hard skill for an account development manager is customer relationships. 11.7% account development managers have this skill on their resume.
- The second most common hard skill for an account development manager is customer accounts appearing on 9.7% of resumes. The third most common is crm on 8.6% of resumes.
- Three common soft skills for an account development manager are customer-service skills, leadership skills and analytical skills.
Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.
Below we've compiled a list of the most important skills for an account development manager. We ranked the top skills based on the percentage of account development manager resumes they appeared on. For example, 11.7% of account development manager resumes contained customer relationships as a skill. Let's find out what skills an account development manager actually needs in order to be successful in the workplace.
15 Essential Account Development Manager Skills For Your Resume And Career
1. Customer Relationships
Here's how customer relationships is used on account development manager resumes:
- Cultivated customer relationships, delivered effective proposals, and worked with Grace management to capture profitable new business.
- Managed multiple customer relationships while leveraging company's product portfolio and building relationships with key executives.
- Established and maintained positive customer relationships with key college personnel.
- Support the sales/retention function of existing customer relationships.
- Established new and maintained existing customer relationships.
2. Customer Accounts
Here's how customer accounts is used on account development manager resumes:
- Serviced existing customer accounts assigned to territory through customer service excellence.
- Nurtured relationships with customer accounts to increase brand recognition.
- Open and service new and current customer accounts assigned to a specified territory.
- Managed data entry, filing, and records management processes regarding customer accounts.
- Managed four concurrent projects while maintaining a dozen ongoing customer accounts.
3. CRM
Here's how crm is used on account development manager resumes:
- Served as a member of the 2012 C&H Promotions Committee and the CRM (Hyperion) development team.
- Use Microsoft Dynamics CRM to manage client relationships and track opportunities.
- Worked with multiple CRM software to develop and manage client accounts.
- Team member for build of CRM tools and internal programs.
- Operate and monitor web-based CRM and mapping software systems.
And if you’re looking for a job, here are the five top employers hiring now:
4. Product Knowledge
Here's how product knowledge is used on account development manager resumes:
- Facilitated proper product knowledge and total vendor/client satisfaction.
- Conducted training for sales team on selling skills, presentation skills, and technical product knowledge.
- Use in-depth industry and product knowledge to tailor the value proposition to meet individual client needs.
- Provide product knowledge, address training needs, and recommend strategies for driving the business.
- Stay up to date on product knowledge and ability to convey that knowledge to others.
5. Account Management
Here's how account management is used on account development manager resumes:
- Demonstrated strengths in territory development, account management, market analysis, and sales strategy development.
- Account Management duties representing various security/storage/firewall solutions to large and small business accounts.
- Cultivate and foster account management relationship with key decision-makers.
- Hired to cultivate and foster Tier 2 accounts into Tier 1 and transition them over to Tier 1 account management team.
- Maintained and enforced partner transition process to promote optimal transition for partners from the Business Development team to Account Management.
6. Salesforce
Here's how salesforce is used on account development manager resumes:
- Attended trade shows, update account information in SALESFORCE, processes orders and address customer inquiries.
- Document detailed account activity in Salesforce.com.
- Tracked sales leads/accounts/opportunities within Salesforce.
- Track account progress, sales performance, client communications, and daily task activity within Salesforce.com.
- Log all shipments into Salesforce after a timely period, while ensuring quality on each order.
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7. Account Development
Here's how account development is used on account development manager resumes:
- Networked extensively to build relationships, track competition and penetrate new markets through account development and management.
- Managed relationships and account development of small and mid-sized companies.
- Partnered with Account Development Managers and provided guidance where applicable.
- Maintained, created and executed account development business plans.
- Top revenue producing Account Development Manager in Oklahoma.
8. Client Relationships
Here's how client relationships is used on account development manager resumes:
- Enhanced new and existing client relationships, internal marketing and business development.
- Protected existing client relationships by consulting on employee engagement and appreciation programs.
- Cultivated and maintained valuable client relationships from general management to C-level.
- Achieved meritocracy, AIA and salary increases for stellar success in relation to fraud initiatives and excellent client relationships.
- Develop and maintain client relationships and ensure the quality of client manager database information through follow-up calls and correspondence.
9. Sales Territory
Here's how sales territory is used on account development manager resumes:
- Researched, recommended and implemented cost savings fleet management solutions for customers within sales territory based on a needs benefits analysis.
- Analyze territory performance reports and develop strategic sales territory business plans.
- Developed and implemented sales strategies for sales territory and for each account and prospect.
- Attract new customers to develop new business within assigned sales territory.
- Managed a $6.5 Million sales territory consisting of 7 states.
Account Development Manager Jobs
10. Customer Satisfaction
Here's how customer satisfaction is used on account development manager resumes:
- Secure appointments with new clients, procuring orders, developing relationships through enhanced customer satisfaction to meet a monthly/period/yearly budget.
- Monitored sales performance and customer satisfaction to maintain existing business and secure new accounts.
- Maintained positive relationships with new and legacy clients to ensure customer satisfaction and retention.
- Promoted customer satisfaction and loyalty by demonstrating an understanding of customers' critical issues.
- Worked with internal departments and customers to improve overall sales and customer satisfaction.
11. Promotional Programs
Here's how promotional programs is used on account development manager resumes:
- Sell incremental displays, equipment placements and promotional programs.
- Developed promotional programs to optimize revenue levels.
- Sell incremental displays, equipment placements and promotional programs; Maintain and update POS and LOS as needed for each account.
- Sell in incremental displays and equipment as well as in promotional programs.
- Planned and implemented promotional programs to produce top line growth.
12. PowerPoint
Here's how powerpoint is used on account development manager resumes:
- Produced new PowerPoint presentations for training sales representatives.
- Developed all new marketing collateral, packages, and presentations (PowerPoint) for the company.
- Tailored and delivered PowerPoint presentations to perspective clients at both executive and line manager level to present capabilities and gain business.
- Created financial spreadsheets using Microsoft Excel and Microsoft PowerPoint exhibits in preparation of presentations to mid and senior level management teams.
- Created and delivered highly-effective PowerPoint and collateral material presentations to acquire new business and respond to current client issues.
13. Sales Process
Here's how sales process is used on account development manager resumes:
- Created sales process for Account Executives team, resulting in increased sales through directed calling and improved scripts.
- Managed all steps in sales process, prospecting, lead qualification, initial contact, and presentations.
- Identify a solution and connect client with director for forwarding into sales process.
- Develop in-store finance sales processes, improve finance profitability and provide compliance support.
- Prospected/identified $1.5M in potential revenue and assisted in managing sales process/cycle.
14. Lead Generation
Here's how lead generation is used on account development manager resumes:
- Performed & handled all aspects of the business from lead generation till project completion and up-selling to accounts.
- Collaborated with clients to develop innovative strategies that support successful lead generation campaigns and exceed ROI benchmarks.
- Provided qualified lead generation and worked closely with field sales and marketing.
- Managed the Ross ERP Lead Generation team which consisted of 7 employees.
- Supervised a small team for outside sales and new lead generation.
15. Sage
Here's how sage is used on account development manager resumes:
- Utilize SAGE sales tool to manage accounts, maintain call logs and contact info, run reports, etc.
- Review Construction Documents and track costs using Sage 300 (Timberline) system.
- Stay abreast of account information using SAGE program.
What skills help Account Development Managers find jobs?
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The eight most common skills based on Account Development Manager resumes in 2023.
- Customer Relationships, 11.7%
- Customer Accounts, 9.7%
- CRM, 8.6%
- Product Knowledge, 6.0%
- Account Management, 5.1%
- Salesforce, 4.6%
- Account Development, 3.8%
- Other Skills, 50.5%
skills are in demand
Jobs With Trending Skills
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List Of Skills To Add To Your Account Development Manager Resume
According to recent trends, the most relevant account development manager Resume Keywords for your resume are:
- Customer Relationships
- Customer Accounts
- CRM
- Product Knowledge
- Account Management
- Salesforce
- Account Development
- Client Relationships
- Sales Territory
- Customer Satisfaction
- Promotional Programs
- PowerPoint
- Sales Process
- Lead Generation
- Sage
- Trade Shows
- ADM
- Sales Force Automation
- Revenue Growth
- Building Relationships
- Financial Statements
- Business Relationships
- Client Satisfaction
- Quality Customer Service
- Enterprise Sales
- POS
- Web Application Development
- Incremental Displays
- Channel Marketing
- Journal Entries
- Sales Reps
- Sales Strategies
- Develop Long Term
- Customer Retention
- Cold Calls
- PPG
- Healthcare
- Sales Growth
- Sales Presentations
- C-Level
- Product Development
- Business Reviews
- Equipment Placement
- Sales Quota
- Lead Qualification
- Production Objectives
- Saas
- OEM
- ROI
- Develop Strong Relationships
Real Examples Of Account Development Manager Resumes That Use These Skills
Build a professional account development manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your account development manager resume.
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Sharon Clark Account Development Manager Contact Information Skills
 Employment History Account Development Manager 2020 - Present Discover Financial ServicesPhoenix, AZ
Sales Representative And Account Manager 2015 - 2020 Discover Financial ServicesPhoenix, AZ
Business Development Specialist 2014 - 2015 Wells FargoChandler, AZ
Business Specialist 2013 - 2014 Wells FargoChandler, AZ
 Education Bachelor's Degree Business 2005 - 2008 American InterContinental UniversityChandler, AZ |
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Sandra Cook Account Development Manager Skills Business DevelopmentMROCRMC-LevelProduct KnowledgeREPFinancial StatementsJob SitesBusiness OwnersProduct Samples Employment History Account Development Manager 2011 - Present CDW Chicago, IL
Sales Representative And Account Manager 2010 - 2011 CDW Chicago, IL
Marketing/Sales Representative 2006 - 2010 AT&T Chicago, IL
Field Sales Representative 1998 - 2006 Motorola Solutions Chicago, IL
Education Bachelor's Degree Marketing 1990 - 1993 DePaul University Chicago, IL |
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Sandra Cook Account Development Manager Experience Account Development Manager2011 - Present CDW•Chicago, IL
Sales Representative And Account Manager2010 - 2011 CDW•Chicago, IL
Marketing/Sales Representative2006 - 2010 AT&T•Chicago, IL
Field Sales Representative1998 - 2006 Motorola Solutions•Chicago, IL
Skills Business DevelopmentMROCRMC-LevelProduct KnowledgeREPFinancial StatementsJob SitesBusiness OwnersProduct Samples Education Bachelor's Degree Marketing1990 - 1993 DePaul University•Chicago, IL |
 |
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Online Courses For Account Development Managers
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1. Account Management & Sales Force Design
The first course in the Sales Operations/Management Specialization, Account Management & Salesforce Design aims to introduce learners to a variety of sales methods. Students will gain knowledge on steps in strategic planning and sales management, responsibilities of a sales manager, kinds of sales operations, a recap of the personal selling process, and the concept of a buying center...
See More on Coursera2. Sales Operations/Management
Sales jobs span nearly every industry, from agribusiness and pharmaceuticals, to telecommunications and property management. And essential to sales is the management of the sales force. This course provides the knowledge and know how required for careers in sales management. Students are exposed to all facets of sales management, including organizing, selecting, training, motivating, supervising and compensating the sales force, territory management and administration and sales and expense...
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If you’ve always wanted a rewarding career, the tech sales industry may be the path for you. If you’re an ambitious problem-solver who likes to win, you’ll find tech sales not only fulfilling, but lucrative as well. As the tech industry continuously introduces innovative services and products, tech sales roles have become more crucial than ever. SDRs are in the front lines of the tech biz, connecting with customers and clients, and coming up with the smartest solutions for their problems. Sales...
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The Salesforce economy will create more than $1 trillion in new revenue and 4.2 million jobs between 2019 and 2024. Developed in partnership with Trailhead — Salesforce's official learning platform — this certificate aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This certificate is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary...
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This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. In this course, you will be introduced to essential concepts like the fundamentals of the sales process. You'll also learn about what Customer Relationship...
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Strategic Account Management will examine a major challenge of sales teams - how to maintain your customer relationships in a competitive marketplace and how to grow their business with you. In this course you will learn the sales processes, frameworks and skill sets utilized by top sales organizations in managing channel partnerships with retailers and resellers. Further you will learn how to implement a sales strategy to meet customer needs and increase customer satisfaction. You will be...
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Ever wondered how management use internal financial information to plan and inform decision making? Start learning about Management Accounting today and discover the wealth of techniques that are used by managers to inform their decisions. An understanding of Management Accounting is essential to build a picture of the importance it has for planning and control of an organisation. This course will enable you to learn about the various sources of management information as well as develop an...
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