An account development manager's responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies, and building positive relationships with clients. They must also reach out to clients through calls and correspondence, offer products and services, and address any issues and concerns, resolving them promptly and efficiently. There are also instances when they have to collect and process payments, perform follow-up calls, negotiate contracts, and even open and close accounts. Furthermore, as a manager, it is essential to lead and encourage the team to reach goals, all while implementing the company's policies and regulations.

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Account Development Manager Responsibilities

Here are examples of responsibilities from real account development manager resumes representing typical tasks they are likely to perform in their roles.

  • Manage sales opportunities, client information, and internal departmental processes within CRM database.
  • Manage training budget to maximize ROI within assign territory.
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Utilize company's internal CRM system to effectively plan and execute daily and weekly call schedule.
  • Conduct regular account appraisals to accelerate customer adoption by working closely with the customer to educate and assess cloud technology needs.
  • Assist in development of new contracts and negotiation of expiring contracts including RFP's and RFQ's.
  • Direct new business initiatives including prospect management, RFP presentations, proposals, research, and direct mailings.
  • Grow existing customer base by upselling and cross-selling additional products and services, negotiating service agreement renewals, and controlling inventory.

Account Development Manager Job Description

Perhaps the hardest question to answer when deciding on a career as an account development manager is "should I become an account development manager?" You might find this info to be helpful. When compared to other jobs, account development manager careers are projected to have a growth rate described as "as fast as average" at 5% from 2018 through 2028. This is in accordance with the Bureau of Labor Statistics. What's more, is that the projected number of opportunities that are predicted to become available for a account development manager by 2028 is 20,600.

Account development managers average about $34.8 an hour, which makes the account development manager annual salary $72,375. Additionally, account development managers are known to earn anywhere from $43,000 to $120,000 a year. This means that the top-earning account development managers make $80,000 more than the lowest earning ones.

Once you've become an account development manager, you may be curious about what other opportunities are out there. Careers aren't one size fits all. For that reason, we discovered some other jobs that you may find appealing. Some jobs you might find interesting include a manager, account executive, inside sales account manager, commercial account manager, and corporate account manager.

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Account Development Manager Skills and Personality Traits

We calculated that 12% of Account Development Managers are proficient in Customer Relationships, Customer Accounts, and CRM. They’re also known for soft skills such as Customer-service skills, Leadership skills, and Analytical skills.

We break down the percentage of Account Development Managers that have these skills listed on their resume here:

  • Customer Relationships, 12%

    Cultivated customer relationships, delivered effective proposals, and worked with Grace management to capture profitable new business.

  • Customer Accounts, 10%

    Serviced existing customer accounts assigned to territory through customer service excellence.

  • CRM, 9%

    Served as a member of the 2012 C&H Promotions Committee and the CRM (Hyperion) development team.

  • Product Knowledge, 6%

    Facilitated proper product knowledge and total vendor/client satisfaction.

  • Account Management, 5%

    Demonstrated strengths in territory development, account management, market analysis, and sales strategy development.

  • Salesforce, 5%

    Attended trade shows, update account information in SALESFORCE, processes orders and address customer inquiries.

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"customer relationships," "customer accounts," and "crm" aren't the only skills we found account development managers list on their resumes. In fact, there's a whole list of account development manager responsibilities that we found, including:

  • The most important skills for an account development manager to have in this position are customer-service skills. In this excerpt that we gathered from a account development manager resume, you'll understand why: "when helping to make a sale, sales managers must listen and respond to the customer’s needs." According to resumes we found, customer-service skills can be used by a account development manager in order to "conduct daily calls to existing customers as well as prospects and cold call to establish new business for territory growth. "
  • Another trait important for fulfilling account development manager duties is leadership skills. According to a account development manager resume, "sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals." Here's an example of how account development managers are able to utilize leadership skills: "provide leadership relative to the primary care marketplace including strong product knowledge on features and benefits. "
  • Another skill that is quite popular among account development managers is analytical skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a account development manager resume: "sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies." This example from a resume shows how this skill is used: "developed customized volume, consumption & share analysis reports for the northeast* assisted kraft account managers in developing effective fact-based sales presentations"
  • An account development manager responsibilities sometimes require "communication skills." The responsibilities that rely on this skills are shown by this resume excerpt: "sales managers need to work with colleagues and customers, so they must be able to communicate clearly." This resume example shows how this skill is used by account development managers: "develop and maintain prospective client relationships through written and verbal communications. "
  • See the full list of account development manager skills.

    We've found that 78.3% of account development managers have earned a bachelor's degree. Furthermore, 8.1% earned their master's degrees before becoming an account development manager. While it's true that most account development managers have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every nine account development managers did not spend the extra money to attend college.

    Those account development managers who do attend college, typically earn either a business degree or a marketing degree. Less commonly earned degrees for account development managers include a communication degree or a accounting degree.

    Once you've obtained the level of education you're comfortable with, you might start applying to companies to become an account development manager. We've found that most account development manager resumes include experience from American Express, PPG, and Ryder System. Of recent, American Express had 86 positions open for account development managers. Meanwhile, there are 21 job openings at PPG and 21 at Ryder System.

    If you're interested in companies where account development managers make the most money, you'll want to apply for positions at NVIDIA, NRC Health, and Infineon Technologies. We found that at NVIDIA, the average account development manager salary is $192,983. Whereas at NRC Health, account development managers earn roughly $186,180. And at Infineon Technologies, they make an average salary of $146,731.

    View more details on account development manager salaries across the United States.

    We also looked into companies who hire account development managers from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include The Coca-Cola Company, AT&T;, and CDW.

    In general, account development managers fulfill roles in the finance and manufacturing industries. While employment numbers are high in those industries, the account development manager annual salary is the highest in the technology industry with $93,723 as the average salary. Meanwhile, the telecommunication and start-up industries pay $86,646 and $85,056 respectively. This means that account development managers who are employed in the technology industry make 24.1% more than account development managers who work in the retail Industry.

    The three companies that hire the most prestigious account development managers are:

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    What Manager, Account Executives Do

    An account executive manager is responsible for handling client accounts and leading the account management procedures to promote the client's brand image in the market and maintain the highest satisfaction. Account executive managers work with the marketing and sales team to identify sales and promotional strategies that would increase revenues and product profits. They also review the current market trends to develop business opportunities according to client needs and public demands. An account executive manager coordinates with the clients for regular updates and informs them of business plan adjustments as needed.

    In this section, we take a look at the annual salaries of other professions. Take manager, account executive for example. On average, the managers, account executive annual salary is $5,100 lower than what account development managers make on average every year.

    Even though account development managers and managers, account executive have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require customer accounts, product knowledge, and account management in the day-to-day roles.

    These skill sets are where the common ground ends though. An account development manager responsibility is more likely to require skills like "customer relationships," "crm," "salesforce," and "account development." Whereas a manager, account executive requires skills like "business development," "customer service," "virtualization," and "post sales." Just by understanding these different skills you can see how different these careers are.

    Managers, account executive tend to make the most money in the technology industry by averaging a salary of $87,422. In contrast, account development managers make the biggest average salary of $93,723 in the technology industry.

    The education levels that managers, account executive earn is a bit different than that of account development managers. In particular, managers, account executive are 0.5% less likely to graduate with a Master's Degree than an account development manager. Additionally, they're 0.2% more likely to earn a Doctoral Degree.

    What Are The Duties Of an Inside Sales Account Manager?

    An inside sales account manager oversees the operations and workforce performance within an inside sales team, ensuring efficiency and profit growth. Their duties revolve around monitoring sales progress, devising new strategies to identify new business and marketing opportunities, maintaining records of all transactions, identifying inconsistencies and errors, performing corrective measures, producing sales forecasts, and supervising accounts. Furthermore, as a manager, it is essential to lead and encourage the team to reach sales targets, all while implementing the company's policies and regulations.

    Next up, we have the inside sales account manager profession to look over. This career brings along a lower average salary when compared to an account development manager annual salary. In fact, inside sales account managers salary difference is $11,962 lower than the salary of account development managers per year.

    Not everything about these jobs is different. Take their skills, for example. Account development managers and inside sales account managers both include similar skills like "customer accounts," "crm," and "product knowledge" on their resumes.

    But both careers also use different skills, according to real account development manager resumes. While account development manager responsibilities can utilize skills like "customer relationships," "account development," "promotional programs," and "lead generation," some inside sales account managers use skills like "customer service," "outbound calls," "marketing campaigns," and "customer support."

    Inside sales account managers may earn a lower salary than account development managers, but inside sales account managers earn the most pay in the technology industry with an average salary of $80,276. On the other side of things, account development managers receive higher paychecks in the technology industry where they earn an average of $93,723.

    On the topic of education, inside sales account managers earn similar levels of education than account development managers. In general, they're 2.9% less likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.

    How a Commercial Account Manager Compares

    A commercial account manager's role is to offer products and services to businesses and firms, building positive relationships to establish a strong client base. Their responsibilities often revolve around performing research and market analysis to find sales opportunities, devising strategies to identify client needs, and maintaining records of all data and transactions. They may also reach out to potential clients through calls and correspondence, even arrange appointments to discuss products and negotiate sales. Furthermore, as a commercial account manager, it is essential to lead and encourage the workforce, all while adhering to the company's policies and regulations.

    Let's now take a look at the commercial account manager profession. On average, these workers make lower salaries than account development managers with a $13,200 difference per year.

    While looking through the resumes of several account development managers and commercial account managers we discovered that both professions have similar skills. These similarities include skills such as "customer accounts," "crm," and "product knowledge," but they differ when it comes to other required skills.

    As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from account development managers resumes, they are more likely to have skills like "customer relationships," "account development," "sales territory," and "promotional programs." But a commercial account manager might have skills like "customer service," "cam," "strong customer service," and "property management."

    Interestingly enough, commercial account managers earn the most pay in the manufacturing industry, where they command an average salary of $61,085. As mentioned previously, account development managers highest annual salary comes from the technology industry with an average salary of $93,723.

    Commercial account managers typically study at similar levels compared with account development managers. For example, they're 2.1% less likely to graduate with a Master's Degree, and 0.3% less likely to earn a Doctoral Degree.

    Description Of a Corporate Account Manager

    The duties of a corporate account manager depend on one's line of work or industry of employment. Typically, they are responsible for building a company's client base by devising strategies to identify market opportunities, reaching out to clients through calls and correspondence, and securing sales by offering products and services. They may also resolve issues and concerns, answer inquiries, process payments, and create billing plans as necessary. Furthermore, as a corporate account manager, it is essential to lead and encourage team members, all while implementing the company's policies and regulations.

    The fourth career we look at typically earns higher pay than account development managers. On average, corporate account managers earn a difference of $17,694 higher per year.

    According to resumes from both account development managers and corporate account managers, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer relationships," "customer accounts," and "crm. "

    While some skills are shared by these professions, there are some differences to note. "salesforce," "account development," "promotional programs," and "lead generation" are skills that have shown up on account development managers resumes. Additionally, corporate account manager uses skills like gpo, business development, customer service, and sales revenue on their resumes.

    In general, corporate account managers reach similar levels of education when compared to account development managers resumes. Corporate account managers are 0.0% less likely to earn their Master's Degree and 0.2% more likely to graduate with a Doctoral Degree.