Russ Lyon Sotheby's International Realty is seeking a strategic, hands-on Vice President of Marketing to lead brand and marketing strategy across Arizona. As a premier luxury real estate brokerage, we connect discerning clients with exceptional properties and deliver a consistently elevated experience for clients and advisors.
This role will set marketing direction, build scalable operating rhythms, and drive measurable outcomes across brand visibility, advisor enablement, recruiting, and digital performance. The VP of Marketing will partner closely with executive leadership, brokerage leadership, and office leaders while empowering the Director of Marketing and other members of the team to deliver high-quality output at speed.
Essential Responsibilities
Own and evolve the statewide marketing strategy, positioning, and go-to-market plans to grow brand visibility, advisor recruitment, and market share
Lead marketing operating cadence across multiple offices and regions, ensuring alignment, prioritization, and consistent execution
Oversee advisor marketing enablement and high-volume collateral production through clear workflows, quality standards, and service-level expectations
Manage, mentor, and scale the marketing organization, including performance management, hiring, and team development
Own the annual marketing budget, vendor strategy, and ROI reporting across channels and programs
Lead digital strategy and performance across website, SEO, paid media, social media, email, CRM, and marketing automation, with continuous optimization tied to KPIs
Establish performance dashboards and reporting for leadership, translating data into decisions and action plans
Strengthen brand governance and consistency across all touchpoints, ensuring alignment with Sotheby's International Realty brand standards and local market differentiation
Build relationships with external partners, agencies, vendors, and media to expand earned exposure and premium partnerships
Serve as a strategic advisor to executive leadership and brokerage leadership to ensure marketing priorities match business goals
Qualifications
10+ years of marketing experience, including 5+ years leading teams in a high-output environment
Background in luxury real estate is a plus. We are also open to leaders from adjacent luxury industries who are accustomed to delivering world-class service and operational excellence
Proven ability to lead multi-channel marketing strategy with measurable outcomes and strong operational execution
Strong people leadership - demonstrated success building, coaching, and scaling teams
Deep comfort with data - ability to define KPIs, build reporting rhythms, and optimize performance based on insights
Strong communication skills with the ability to influence agents, office leadership, and executive stakeholders
Highly organized, able to manage multiple priorities across geographies, and comfortable making tradeoffs quickly
Vendor and budget management experience, including agency oversight and contract negotiation
This role is based onsite to foster collaboration with our marketing team and leadership. After an initial ramp-up period, the VP may incorporate one to two flex/WFH days per week.
Travel to multiple Russ Lyon Sotheby's International Realty offices is expected to ensure strong presence and partnership across the region
$139k-189k yearly est. 2d ago
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National Enterprise Sales Director
Chartrequest
Account director job in Scottsdale, AZ
Company Profile:
Founded in 2012 in Atlanta, GA, ChartRequest is a healthcare information technology and services company that specializes in electronic medical record fulfillment, outsourced medical record fulfillment, and referral management solutions. We believe in being Helpful, Accountable, and Respectful, Problem-Solving Team Players. Every team member at ChartRequest embodies those core values and attributes on the ChartRequest PATH.
The company leverages forward-thinking strategies and innovation to deliver automated, HIPAA-compliant solutions that empower solo physician practices, large group practices, national urgent care platforms, imaging centers, community hospitals, and integrated delivery networks to streamline their operations and reduce their overhead. In addition, ChartRequest provides a secure, paperless release of information platform for legal firms, insurance companies, ERE users, and other requestors that need to protect sensitive and business-critical information.
ChartRequest is dedicated to eliminating manual and paper processes in ROI and referral management in order to realize 100 percent electronic workflows for its clients and staff. Since its establishment, the company has managed more than 50,000,000 secure requests for protected health information on behalf of its providers. The network using its services to exchange vital continuity of care documentation currently comprises over 21,000 healthcare providers in all 50 states.
Opportunity:
ChartRequest seeks an experienced Enterprise National Sales Director to lead and scale our growth and expand ChartRequest's market presence by acquiring new enterprise-level clients. You will play a critical role in selling our innovative solutions to large organizations, facilitating their journey towards operational excellence and improved outcomes. The ideal candidate will bring a proven track record of driving team productivity and developing strategies for client acquisition and expansion. This position offers an opportunity to influence the growth trajectory of a dynamic company, with the scope to innovate within a supportive and collaborative environment.
In addition to developing and maintaining the Company product, you will work cross-functionally within the Company team to understand broader sales and marketing initiatives and how the customer acquisition team can have an impact on the shared vision of the business. This position reports directly to the VP of Revenue at the Company. We are seeking a dynamic and results-driven individual with a proven track record in enterprise sales. The ideal candidate possesses strong business acumen, exceptional communication skills, and a passion for delivering value to clients. This role requires the ability to navigate complex sales cycles, build lasting relationships, and collaborate effectively across teams.
This is an in-office role in Atlanta, GA OR Scottsdale, AZ. Remote opportunity available if located outside of these areas or relocation opportunity possible.
Primary Responsibilities:
● Prospect Identification: Pinpoint and prioritize potential clients within the enterprise segment, such as Hospitals and Health Systems and other major organizations.
● HIM - Health Information Management sales experience
● Relationship Building: Forge and uphold connections with key stakeholders, including C-suite executives, department heads, and decision-makers.
● Solution Selling: Grasp client needs and pain points to effectively position ChartRequest's solutions, showcasing how they tackle specific challenges and provide tangible benefits.
● Sales Pipeline Management: Efficiently oversee the sales pipeline, from lead generation to deal closure, utilizing CRM tools to monitor and prioritize opportunities.
● Customized Presentations: Develop and deliver compelling presentations and product demonstrations tailored to the requirements and interests of each prospect.
● Negotiation and Closing: Take the lead in negotiations, handle objections, and finalize deals promptly while ensuring alignment with company objectives and policies.
● Market Intelligence: Stay abreast of industry trends, competitor activities, and market dynamics to shape sales strategies and maximize potential.
● Collaboration: Work closely with marketing, product development, and customer experience teams to synchronize sales efforts with overall company goals and provide a seamless client experience. ● Help guide a team of junior sales professionals, fostering an environment of success and accountability, and aligning team efforts with the company's strategic growth objectives to enhance your success.
● Collaborate cross-functionally with Sales, Marketing, and Product teams to align on messaging, lead qualification, and sales processes, ensuring a cohesive approach to the market.
● Represent ChartRequest at industry events and conferences, engaging with potential clients and partners to expand our market presence.
● Support Weekly LVL10 departmental meetings and the Customer Acquisition meetings;
● Demonstrated commitment to the PATH. On the PATH, you'll be bound by a value system that is critical to success. The PATH requires you to be a polite and respectful problem solver in all scenarios. The PATH demands accountability and for all team members to be trustworthy team players while being helpful cross-functionally.
Required Qualifications & Experience:
● 10+ years of B2B Business Development or Enterprise Sales Experience and experience building trust with healthcare providers in Large Group, and Enterprise settings - preferably in a growth environment (SaaS preferred, Healthcare industry experience required)
● HIM - Health Information Management selling experience.
● Proven experience in business development or sales, with a track record of leading teams to meet or exceed targets.
● Strong strategic thinking and analytical skills, capable of identifying market opportunities and translating them into actionable plans.
● Excellent communication and leadership abilities, with a focus on mentorship and development of sales talent.
● Experience in the healthcare technology sector is highly desirable, with an understanding of the complexities and regulatory environment.
● Bachelor's degree in Business, Marketing, or related field. MBA preferred.
● Excellent written and verbal communication skills with the ability to quickly understand and communicate complex ideas to a diverse range of audiences
● High-level attention to detail and organization with a pragmatic and logical approach to problem-solving and prioritization
● Experience with EOS, LVL10 Meetings, and Rock Setting (Preferred)
Compensation:
This role is a sales role with commission based performance. The base compensation will be between $100,000 - $150,000 and the On Target Earnings will be between $300,000 - $500,000 dependent on leadership and management experience. Prior management experience is a requirement for this role.
ChartRequest is an Equal Opportunity Employer:
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
The ChartRequest PATH:
Great expectations between ChartRequestors. Every ChartRequestor is on the ChartRequest PATH. When you are on the ChartRequest PATH you must be a team player that is a polite and respectful problem solver. Being Accountable for your work and actions, as well as being a trustworthy team player is paramount to success on this PATH. If you are on the ChartRequest PATH, you must strive to be helpful at all times to your teammates, clients, and all end-users in the ChartRequest ecosystem.
P - Polite, Respectful Problem Solver
A - Accountable
T - Trustworthy Team Player
H - Helpful
$88k-127k yearly est. 5d ago
Account Executive, Group Sales
AEG 4.6
Account director job in Phoenix, AZ
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Home to NASCAR's Championship Weekend, Phoenix Raceway has been the premier motorsports venue in the Southwest since 1964 and hosts two NASCAR race weekends each year. In March, the Shriners Children's 500 NASCAR Weekend kicks off the race season at Phoenix Raceway, featuring the NASCAR Cup Series, NASCAR Xfinity Series and ARCA Menards Series. In November, champions will be crowned in the NASCAR Cup Series, NASCAR Xfinity Series, NASCAR Craftsman Truck Series and ARCA Menards Series West. Phoenix Raceway also hosts a variety of events throughout the year, including corporate meetings and conferences, charity events, holiday events, sport and endurance competitions, driving schools and Segway tours.
Phoenix Raceway is currently seeking a highly motivated, coachable, and passionate individual to join the team as a Group Sales Account Executive tasked with driving group sales ticket revenue.
Essential Duties & Responsibilities
Generate new sales revenue through prospecting, cold calling and in-person appointments
Proactively seek new leads through referrals, networking, and prospecting businesses and organizations
Maintain a 60-80 call per day volume as well as an aggressive meetings schedule
Set appointments with key decision makers in the community to assess the opportunity to develop and grow opportunities
Responsible for the growth of existing relationships in order for the client to maximize spend and generate repeat business
Renew and provide enhanced opportunities and/or experiences to existing group sales customers
Assist with the creation, development and implementation of new concepts designed to generate new sales revenue streams
Meet and exceed weekly, monthly, and yearly sales goals
Maintain accurate and detailed records of all current clients and prospects within our CRM system
Provide superior customer service to clients and prospects both in-person and over the phone
Execute group sales set up, execution and delivery of client services on race day
Other duties as assigned
Qualifications
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Minimum one (1) year of sales experience, preferably in a sports sales environment
Strong verbal, written, interpersonal and presentation skills
Comfortable making cold calls on the phone
Comfortable making face to face sales presentations
Strong organizational, time management, and problem-solving skills
Ability to function in a fast-paced environment, handle multiple projects simultaneously and adhere to deadlines
Proficiency with Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint)
Previous CRM and ticketing platforms experience a plus
Must have a valid driver's license
Regularly required to sit, stand, walk, talk, hear, reach, use hands to feel and handle, ability to lift 20 pounds and see including close vision
Must be able to work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended numbers of days. (Race events)
Apply Now!
Learn more about this role and our team by applying at ********************** for consideration.
We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR!
NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.
Follow us on LinkedIn and X for future opportunities and company news.
$62k-93k yearly est. 8d ago
Account Manager
Airgas, Inc. 4.1
Account director job in Phoenix, AZ
Airgas is hiring for a Account Manager in Phoenix, AZ! At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the wor Account Manager, Manager, Sales Associate, Management, Diversity, Manufacturing, Accounting, Territory
$68k-99k yearly est. 2d ago
Business Development Manager - Scottsdale, AZ
Keyrenter Premier Property Management
Account director job in Scottsdale, AZ
Business Development Manager - Property Management Sales Role
Compensation: Top performers will earn between $77,500- $87,500+ annually (base+commission)
Employment Type: Full-Time
Keyrenter Premier is seeking a strong salesperson with a real estate background looking to join a great company. Your days will be spent meeting with and prospecting owners of rental properties with the goal of helping them understand the power of working with a professional property manager like Keyrenter Premier.
The Business Development Manager (BDM) at Keyrenter Premier primary role is to drive the growth of Keyrenter Property Management by generating leads, building a strong referral network, and signing new clients, all while following proven sales processes and tools to deliver measurable results. Over time, the BDM will become a foundation of our most legendary customer success and service stories. The BDM is both a filter that saves the company from taking on misfit clients and a magnet that will attract perfect-fit clients for years to come.
Responsibilities:
Actively prospect and generate new leads through networking, referrals, and outreach activities.
Build and maintain strong referral partnerships with real estate agents, brokers, lenders, and existing clients.
Collaborate on and ensure implementation and execution of the Marketing Plan developed with the Visionary (Franchise Owner) & Integrator (Director of Ops / Property Manager) roles.
Meet or exceed monthly sales goals by signing new clients and bringing properties under management ("new doors").
Utilize the company's tools and sales processes, including CRM systems, to track leads and manage the sales pipeline.
Deliver compelling presentations and proposals that highlight Keyrenter's value proposition.
Represent Keyrenter at industry events, community functions, and networking opportunities to expand the company's presence.
The right candidate will possess the following competencies:
Exceptional networking and relationship-building abilities.
Strong prospecting and lead generation skills.
Mastery of sales processes, from prospect qualification to deal closure.
Excellent communication and interpersonal skills.
Time management and organizational skills to prioritize sales activities.
Persuasion and negotiation skills to convert prospects into clients.
Familiarity with CRM tools to track and manage leads effectively.
Presentation skills to clearly communicate Keyrenter's value proposition.
Data-driven decision-making to evaluate sales performance and adjust strategies.
Ability to educate and influence referral partners on Keyrenter's services.
Flexibility to adapt sales strategies based on client needs and market trends.
Proficiency with tools and technology used in the sales process (e.g., CRM, marketing platforms).
Real Estate or investment experience is preferred.
Real Estate license is Required
Here are some benefits of joining Keyrenter Premier:
You'll be selling the best product in town:
While there are many property management companies, we have invested the time to design a uniquely attractive product that the market is looking for.
This role offers a high degree of autonomy. This is a results-driven position that requires a self-directed and committed professional.
You will be offered an abundance of training, coaching and mentorship on industry best practices and sales skill development.
Flexible PTO
Health Insurance compensation provided
401K available
Opportunities for advancement within the network of providers.
Qualified candidates will have reliable transportation and a valid driver's license to attend meetings and events.
Candidates must have a Arizona Real Estate License.
$77.5k-87.5k yearly 5d ago
Account Executive - Office Technology & Managed IT Services
Fruth Group 3.6
Account director job in Phoenix, AZ
Outside Sales Executive - Rebuild Your Career With Stability and Unlimited Income | Fruth Group
is an onsite "Outside Sales Position" for candidates wanting a sales career.
Looking for More Than a Job? Build a Real Career With Flexibility, Purpose, and Financial Security
If you're ready to transition into a professional career that rewards your work ethic, relationship skills, and determination while providing the stability and income your family deserves, this opportunity is for you.
Fruth Group is a debt-free, $30M Arizona technology company seeking motivated professionals who are ready to start fresh in B2B sales. We specialize in Office Equipment, Managed IT Services, Cybersecurity, Document Management, and Managed Print Services for Arizona businesses.
We know you bring valuable skills from previous roles-such as customer service, problem-solving, organization, and resilience-and we're committed to training you in professional sales, enabling you to build long-term financial security.
Why This Role Works for Career-Changers
Many successful salespeople didn't start in sales. They came from healthcare, education, hospitality, retail management, or administrative roles. What they had in common: strong people skills, determination to succeed, and readiness to learn something new.
We provide the training, support, and structure you need to transition successfully-and the unlimited earning potential to build the life you want for yourself and your family.
What Fruth Group Offers You
Base salary PLUS uncapped commissions-your income grows with your effort
Comprehensive professional sales training (no prior sales experience required)
Protected territory with warm leads and existing client relationships
Flexible schedule management-you control your daily calendar once you're trained
Full benefits: medical insurance, 401(k) retirement plan, paid vacation and holidays
Expense reimbursement for client meetings and business development
Supportive team culture that celebrates wins and helps you through challenges
Career advancement opportunities based on performance, not politics
Local Phoenix territory-no extended travel away from home
President's Club trips and bonus incentives for top performers
What You'll Do
As an Outside Sales Executive, you'll help Arizona businesses solve real operational challenges using technology solutions. This is consultative, relationship-based sales-not high-pressure tactics or pushy cold calling.
Your responsibilities include:
Meeting with business owners and decision-makers in your assigned territory
Understanding their challenges and identifying solutions from our service portfolio
Presenting technology recommendations that improve efficiency and reduce costs
Building trusted, long-term client relationships
Managing your sales pipeline and meeting monthly goals
Working with technical teams to ensure smooth implementation for new clients
Who Succeeds in This Role
We're looking for professionals who:
Have strong interpersonal and communication skills
Are organized, self-motivated, and comfortable working independently
Bring persistence and resilience-you don't quit when things get tough
Want to be coached and are willing to learn new skills
Have previous customer-facing experience (any industry)
Possess a car and a valid driver's license for local territory coverage
Are you ready to commit to professional growth and consistent effort
Backgrounds that translate well: healthcare, teaching, hospitality management, retail supervision, administrative coordination, customer service leadership, bartenders, food servers, real estate, nonprofit work-any role where you managed relationships, solved problems, and delivered results.
What Realistic Earnings Look Like
Training period (first 90 days): Base salary while you learn and close initial deals
Months 4-12: $55K-$75K total compensation as you build momentum
Year 2-3: Top performers earn $90K-$130K+ with established territories
Year 3+: Top performers earn $110K-$200K+ with established territories and accounts
Your income is directly tied to your effort. The harder you work and the more value you bring to clients, the more you earn. No caps. No ceilings.
About Our Culture
We're a locally-owned Arizona company that values people over politics. Our team includes former teachers, nurses, retail managers, and military veterans who found their calling in B2B sales. We support one another, celebrate wins together, and maintain a work environment founded on respect and collaboration.
We understand that life happens-especially when you're managing a family. We provide structure while respecting the need for flexibility to handle personal responsibilities.
Location and Role Details
Full-time position with local territory assignment based in one of four locations we have available. Phoenix | Tucson | San Diego | Yuma
Field sales role with daily client meetings (not remote or desk-based)
Background check and drug screening required
Equal Opportunity Employer
Ready to Take Control of Your Career and Income?
If you're prepared to invest in yourself, learn professional sales skills, and build long-term financial stability for your family, we want to hear from you.
Send your resume (PDF or Word format) to ********************** with "Career-Change Sales Position" in the subject line. Include a brief note about why you're interested in transitioning to sales. We'll contact qualified candidates directly.
$49k-79k yearly est. 1d ago
Sr. Corporate Account Manager - Microelectronics
Ecolab 4.7
Account director job in Phoenix, AZ
Join Ecolab as a Senior Corporate Account Manager, Microelectronics - Global High Tech within our Nalco Water division; delivering comprehensive programs and solutions to meet the needs of customers across the Microelectronics market segment. As a Senior Corporate Account Manager, you will be tasked with building a robust understanding of our customers' businesses, microelectronics industry trends and navigating/managing Global agreements. You will be responsible for all strategic enterprise revenue generating activities, including driving and owning sales opportunities/processes, executive communications and presentations, and implementing value added customer solutions within your assigned corporate account portfolio(s).
Position Details
Location is flexible but needs to be near a major US airport. Ideal locations are Phoenix, AZ or other U.S. Western Region location
50% overnight travel required
What's in it For You
The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
The ability to make an impact and shape your career with a company that is passionate about growth
The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
Receive a non-decaled company vehicle for business and personal use
Comprehensive benefits package starting day 1 of employment - medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!
What You Will Do
Establish, grow, and manage new and existing Global High Tech customers, with a strategic focus on the top customer in your geography
Learn our customers' operations, understand their challenges, and provide solutions to meet their needs
Oversee customer service and solution delivery to your assigned customer base and communicate clear account priorities, goals and plans to educate our internal teams regarding strategies and tactics for expanding business and addressing customer needs
Effectively manage the profitability of the business and drive new business sales through effective prospecting efforts, partnering with field and distributor sales teams, merchandising our total value proposition, and closing the sale with customers
Identify business needs and opportunities that drive customer adoption of new and innovative products to develop and implement customized solutions for your customers
Develop key relationships within your assigned accounts and across the industry
Effectively work across global regions to lead and direct Global Corporate Account strategies.
Responsible for accelerating sales through negotiations of multi-year partnerships and/or strategic alliance agreements with key global, national and strategic accounts.
Partner with field sales team to deliver on customer contractual commitments including service excellence execution and documented value delivery. Work with field leadership teams to ensure all team members are merchandising the value created to drive further growth.
Collaborate with other Ecolab divisions and groups to create and maintain Enterprise Corporate Accounts
Minimum Qualifications
Bachelor's degree in engineering (Chemical, Mechanical, Industrial, Environmental) or Life Sciences (Biology, Chemistry etc.), or related
5 years of industry sales experience, preferably in the water treatment or specialty chemical industry
Corporate account or key account sales and management background
Immigration sponsorship is not available for this role
Preferred Qualifications
Master's degree
Fluent in Chinese
10 years technical sales experience
Experience in Microelectronics, semi-conductors, or high-tech
Existing relationships/direct experience within customer base
Experience working with global customers across multiple regions
Demonstrated large account management success with executive-level relationship sales experience
Excellent communication and interpersonal skills with industry executives
Excellent organization and follow-up skills
Annual or Hourly Compensation Range
The base salary range for this position is $134,600.00 - $201,800.00. This position is eligible for annual bonus and long-term incentives based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
$134.6k-201.8k yearly Auto-Apply 60d+ ago
Claims Director - Workers' Compensation & Liability - National Account
Ccmsi 4.0
Account director job in Scottsdale, AZ
Director, Claims
Work Arrangement: Hybrid Schedule: Monday-Friday, 8:00 AM to 4:30 PM Salary Range: $90,000-$116,000
Build Your Career With Purpose at CCMSI
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.
We don't just process claims-we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified
Great Place to Work
, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.
Job Summary
The Director of Claims provides leadership and oversight for a dedicated national account, managing both Workers' Compensation and Liability (multi-line) claims. This role supervises two Claims Managers and coordinates all claim functions within the dedicated unit. The Director ensures operational excellence, compliance, and client satisfaction while serving as a strategic partner to the Account Manager. This position offers an opportunity for advanced leadership development and may serve as a pathway to executive-level roles. Responsibilities When We Hire Claim Directors at CCMSI
We look for leaders who understand that every claim represents a real person's livelihood, take ownership of outcomes, and approach challenges as opportunities to deliver exceptional service.
Establishes, implements, and monitors policies and procedures required to satisfy CCMSI, Clients/Carrier goals and objectives.
Assists in the hiring, training, monitoring, and discipline of claim staff, as requested.
Review, assign and provide supervision of all claim activity for designated claims to ensure compliance with Corporate Claim Standards, client specific handling instructions and in accordance with applicable laws.
Investigate, evaluate and adjust assigned claims in accordance with established claim handling standards and laws.
Reserve establishment and/or oversight of reserves for designated claims within established reserve authority levels.
Provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution, as appropriate.
Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority.
Develop financial projections for the Client as requested by Account Manager.
Determine the acceptability, quality and profitability of new and renewal business to achieve overall loss ratio objective. Refers items outside of authority to management/carrier.
Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
Direct handling of designated litigated and complex claims.
Informs management of activities and problems within assigned program/client.
Provide education, training and assist in the development of claim staff.
Review and maintain personal diary on claim system.
Supervision of all claim activity for specified accounts. Supervise the activities of certain team members, as is appropriate.
Attend account Board Meetings, conduct file review meetings and/or training sessions with client, as requested.
Attend and participate at hearings, mediations, and informal legal conferences, as appropriate.
Performance appraisals and objective/goal setting and attainment of claim staff.
Remain current on all legislative activity (both federal and state), industry and market trends to ensure that all staff members are appropriately informed and understand the impact of these developments.
Develop revise and implement workflow processes to ensure efficiencies and provide oversight of individual caseloads, as appropriate.
Monitor compliance with Corporate Claim Handling Standards and special client handling instructions statutes, rules and regulations, and relative case law.
Qualifications Required:
Bachelor's degree or 15+ years of claims experience
Minimum 3 years of supervisory experience
Strong leadership, communication, and negotiation skills
Ability to manage complex, multi-line claims and lead a high-performing team
Proficiency in Microsoft Office programs
Reliable attendance and responsiveness to client needs
Preferred:
AIC, CPCU, or ARM designation preferred
Experience with national accounts and large-scale claim programs
Bilingual (Spanish) proficiency - highly valued for communicating with claimants, employers, or vendors, but not required
Strategic mindset with ability to drive process improvements and client satisfaction
Why You'll Love Working Here
6 weeks Paid Time Off (accrues throughout the year) + 10 paid holidays in your first year
Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
Career growth: Internal training and advancement opportunities
Culture: A supportive, team-based work environment
How We Measure Success
At CCMSI, great claim leaders stand out through ownership, accuracy, and impact. We measure success by:
Quality claim handling - strategic oversight and well-supported decisions
Compliance & audit performance - adherence to jurisdictional and client standards
Timeliness & accuracy - purposeful file movement and dependable execution
Client partnership - proactive communication and strong follow-through
Professional judgment - owning outcomes and solving problems with integrity
Cultural alignment - believing every claim represents a real person and acting accordingly
This is where we shine, and we hire adjusters who want to shine with us.
Compensation & Compliance
The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws.
Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.
CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.
Visa Sponsorship:
CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.
Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.
Our Core Values
At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:
Lead with transparency We build trust by being open and listening intently in every interaction.
Perform with integrity We choose the right path, even when it is hard.
Chase excellence We set the bar high and measure our success. What gets measured gets done.
Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
Win together Our greatest victories come when our clients succeed.
We don't just work together-we grow together. If that sounds like your kind of workplace, we'd love to meet you.
#ClaimsLeadership #InsuranceCareers #RiskManagementJobs #WorkersCompensation #LiabilityClaims #HybridJobs #ExecutiveCareers #GreatPlaceToWork #EmployeeOwned #ScottsdaleJobs #ArizonaCareers #ClientServiceExcellence #JoinOurTeam #CCMSICareers #LI-Hybrid #IND123
$90k-116k yearly Auto-Apply 12d ago
Strategic Account Director
Smartrent 4.0
Account director job in Phoenix, AZ
Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry's only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.
Job Description
The Strategic AccountDirector will work with our strategic customers as the primary account contact for the partners' corporate contacts. They are responsible for high value activities such as managing daily requests from these customers, providing top tier customer service to ensure retention, and expanding the account by cross selling additional products and services.
The Strategic AccountDirector will manage a book of business consisting of up to five strategic accounts. Their daily activities will include frequent customer communication, contract creation, salesforce documentation and acting as the liaison between their customers and cross functional teams at SmartRent (ie: Billing, Product, Installation, etc)
This is a quota-carrying, hybrid account manager/sales role that requires responsiveness, problem solving, attention to detail and a commercial mentality.
Responsibilities
* Act as the client's strategic partner. Hold quarterly business review calls with clients in your portfolio, ensuring they are effectively adopting SmartRent's offerings.
* Effectively communicate action items and assign ownership responsibilities after client calls, ensuring the necessary internal teams complete tasks and clients are up-to-date on our process and progress.
* Evaluate customer portfolios and recommend additional products and services to increase the revenue contribution of strategic customers while ensuring retention and customer satisfaction.
* Manage Proposal Process through Contract delivery for new communities and additional services ensuring accuracy and timely execution.
* Document all communications in our CRM (Salesforce) so that our client records and other internal stakeholders can stay up-to-date.
* Maintain a deep understanding of SmartRent's sales processes and CRM functionalities, including managing leads, accounts, contacts, opportunities, and contracts.
* Interpret requests, analyze results and provide support that aligns with customer contracts.
* Use internal tools to understand requests and make key changes that will meet the needs of all the customers and colleagues.
* Act as a cross-functional team liaison by identifying and tasking issues which require involvement from other internal stakeholders (i.e. sales and operations).
* Coordinate with internal teams to ensure a timely and successful implementation of SmartRent's products and services.
Required Qualifications
* Minimum 3-5 years of experience in an Account Management role or a similar position with enterprise client relationship management experience.
* Strong client relationship management skills with the ability to handle a sizable portfolio of enterprise accounts and the ability to lead calls with corporate leaders (C-suite executives, VPs, Directors, etc.).
* Experience in a role where success is measured on client retention/growth and being responsible for client retention; understanding of upselling/cross-selling strategies and the ability to influence client retention and revenue expansion opportunities.
* Experience documenting communications and other client information into a CRM software solution (preferably Salesforce)
* Team player with proven ability to work collaboratively with cross-functional teams
* Excellent written and verbal communication as well as presentation skills
* Enthusiasm and patience to handle client challenges
* Strong attention to detail and organization skills
* An excellent work ethic with a sense of urgency
Preferred Qualifications
* Previous experience working for a SaaS company or tech startup with enterprise solutions
* Property Management or Multifamily vendor experience
We Put Our Employees First
We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75-100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future.
You'll fit right in if you:
* Do the hard work and go out of your way to deliver excellence
* Own outcomes and learn from your mistakes
* Are a collaborative and supportive team player-win or lose, you lift others up
* Value authenticity, diverse perspectives, and inclusion in the workplace
* Have a passion for smart tech and the real estate industry
Privacy Policy
$112k-170k yearly est. Auto-Apply 21d ago
Regional Sales Director- AZ / CO
Virginpulse 4.1
Account director job in Phoenix, AZ
Who We Are
Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future.
Responsibilities
Who are you? You are an experienced sales leader; skilled in developing broker/consultant relationships and closing business in a fast paced, complex environment. You understand the nuances of selling independent TPA services into the complicated world of health care benefits, specifically the matrixed self-funded market. You thrive when challenged and enjoy working in a high-performance environment. You are strategic, collaborative and passionate about transforming health care.
As Regional Sales Director, your primary responsibility is to deliver annual revenue growth through sales of Personify Health's best-in-class TPA and health solution services. This is a high impact, quota carrying sales position contributing to the overall success of the company.
To fulfill your responsibility, you will be held accountable for the following:
Work directly with broker/consultant advisors and their employer prospects to initiate, manage and close sales of Personify Health self-funded solutions.
Develop strategic territory plans to maximize new sales revenue in assigned geographic market segments; identify customer targets, formulate, and execute sales plan for successful stakeholder engagement to achieve and exceed sales goals.
Create and cultivate authentic and productive relationships with current and future business partners both internal and external, including brokers and consultants.
Provide meaningful insights and leading indicators of revenue growth and risk to leadership and internal stakeholders; maintain accurate pipeline data, forecasts and reporting for your assigned territory as directed by Commercial Leadership.
Passionately educate and advocate on behalf of the Personify Health model, and its documented track record of exceptional cost savings, care quality, member and client satisfaction.
Work with Account Management for optimal customer implementations; maintain contact with customers after implementation to ensure positive customer experience.
Work cross-functionally to improve our processes and products and provide recognition to those supporting the success of our team.
Qualifications What You Bring to Our MissionThe sales foundation:
Bachelor's degree or equivalent experience
10 years experience in employee benefit commercial sales and employee benefit design
Demonstrable track record of success in consultative sales/business development roles selling complex healthcare services
The market expertise:
Deep knowledge of employee benefits, self-funded employer groups, other TPAs, and broker dynamics
Active and productive relationships in brokerage community required
Fluent in self-funded and stop loss models with intermediate understanding of PBM landscape
The high-performance qualities:
High performance attitude: Documented history of consistent quota over-achievement and year-over-year performance growth
Consultative seller: Uses sales approach that prioritizes relationships and open dialogue to identify and provide compelling solutions
Strong business acumen: Knows how businesses work with knowledge of current practices, trends, and competitive landscape
Change agent: Willingly accepts and contributes new ideas while adapting to rapidly changing, high-growth environment
Data champion: Effectively uses analytics to guide brokers and stakeholders to understand and champion value propositions
The strategic competencies:
Conceptual/strategic thinker: Easily identifies patterns and connections between situations, seeing larger picture and competitive implications
Leader: Consistently generates excitement about organization while driving others to strive for excellence
Endless curiosity: Learner at heart who actively seeks knowledge and opportunities to develop understanding
Relationship builder: Cultivates relationships with employers, consultants, and internal teams to promote long-term growth-oriented partnerships
Organizationally agile: Effective at getting things done through formal channels and informal networks while engaged in continuous improvement
The presentation excellence:
Presentation expert: Effective in variety of formal settings from one-on-one to large groups, commanding attention and managing group process
Practical innovator: Enjoys bringing creative solutions to market with confidence and persuasiveness to sell innovative ideas
Culture champion: Understands importance of workplace culture and wants to be part of high-performing team balancing performance, productivity, and engagement
What makes you stand out:
Positive, collaborative attitude with strong listening skills
Self-directed with proven ability to work independently and pivot quickly
Genuinely enjoys bringing out best in others while assuming positive intent
Possesses self-awareness and exhibits humility with clear, consistent, authentic communication
Passionate connection to mission and company values
High EQ; able to read people, situations, and interpersonal dynamics accurately
Above average financial and analytic skills with unwavering ethics
Why You'll Love It Here
We believe in total rewards that actually matter-not just competitive packages, but benefits that support how you want to live and work.
Your wellbeing comes first:
Comprehensive medical and dental coverage through our own health solutions (yes, we use what we build!)
Mental health support and wellness programs designed by experts who get it
Flexible work arrangements that fit your life, not the other way around
Financial security that makes sense:
Retirement planning support to help you build real wealth for the future
Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection
Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage
Growth without limits:
Professional development opportunities and clear career progression paths
Mentorship from industry leaders who want to see you succeed
Learning budget to invest in skills that matter to your future
A culture that energizes:
People Matter: Inclusive community where every voice matters and diverse perspectives drive innovation
One Team One Dream: Collaborative environment where we celebrate wins together and support each other through challenges
We Deliver: Mission-driven work that creates real impact on people's health and wellbeing, with clear accountability for results
Grow Forward: Continuous learning mindset with team events, recognition programs, and celebrations that make work genuinely enjoyable
The practical stuff:
Competitive base salary plus that rewards your success
Unlimited PTO policy because rest and recharge time is non-negotiable
Benefits effective day one-because you shouldn't have to wait to be taken care of
Ready to create a healthier world? We're ready for you.
No candidate will meet every single qualification listed. If your experience looks different but you think you can bring value to this role, we'd love to learn more about you.
Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.
In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $150,000 to $180,000. Note that compensation may vary based on location, skills, and experience. This position is eligible for target bonus/variable compensation as well as health, dental, vision, mental health and other benefits.
We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.
#WeAreHiring #PersonifyHealth
Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **************************. All of our legitimate openings can be found on the Personify Health Career Site.
$150k-180k yearly Auto-Apply 36d ago
Principal Client Success Executive
Adpcareers
Account director job in Tempe, AZ
ADP is hiring a Principal Client Success Executive.
Are you ready to manage a book of large, complex global client accounts
Do you enjoy working through client challenges and providing creative solutions?
Do you have a knack in building relationships, working through contract negotiations and retaining clients?
Are you ready to lead clients on an HCM journey leveraging Lyric technology?
Well, this may be the role for you. Ready to make your mark?
In this role, the Principal Client Success Executive (CSE) is responsible for driving satisfaction and client outcomes by relentlessly monitoring and managing client's success throughout the Lyric HCM client journey. The CSE in partnership with Product, Implementation, and Project Managers from other workstreams will define and implement Launch Readiness for all phases of the rollout of the Lyric HCM solution. The CSE will align with Client Stakeholders to gain a deep knowledge of the clients desired outcomes, developing and executing client success plans focused on achieving a client's desired outcomes at every stage in the client journey. The CSE manages at all levels of the ADP and Client Organization to drive accountability for delivering the end-to-end client experience in order to achieve a long term and valued added partnership. The CSE will initiate interventions to address any areas of concern in overall client health; including client satisfaction, client experience and product adoption across the client's ADP portfolio. The CSE identifies customer risk and acts as an integrator with ADP and client resources to deliver on Client Success milestones and to ultimately drive long term retention and expansion of the client partnership with ADP.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
Client Focus:
The CSE is a trusted advisor who builds and strengthens client partnerships by creating and operationalizing a Client Success plan in conjunction with the Client's Decision Makers, influencers, and Executives.
The CSE will execute on this plan, marshaling the power of the organization to deliver on the client's Success Milestone and desired outcomes. This consists of establishing the client relationship and building their loyalty, consulting with the client to define appropriate desired outcomes based on the client's suite of products and stage in the adoption journey, ensuring the client's optimal use and solution adoption of products and services, advocating for our mutual best interests, and driving engagement through data insights and other unique ADP assets.
Possesses strong presentation skills, Executive Presence, business acumen and deep knowledge of the client and ability to articulate and manage to clients' desired outcomes.
Relationship Management:
The CSE drives total client satisfaction by delivering a seamless and unified experience in partnership with internal Associates.
Effectively manage across national and global business units within ADP to understand the hidden elements within the organization that impact the client and the business.
Effectively position ADP Executive Sponsor and execute effectively against the Client Playbook, including Success Plan and Executive Business Reviews to ensure the client holistically realizes the value in the ADP relationship.
The CSE is the clients' ADP advocate focused on total client satisfaction, with the responsibility to ensure a positive end-to-end ADP experience. The CSE partners with internal partners to ensure a unified experience and monitors and manages Client Health.
The CSE knows their clients by becoming a mutual partner of the client's company and industry in order to accurately provide an overview of their clients' business, their performance in the industry, critical business issues and strategic goals, in order to proactively identify and act on Risks and Opportunities. The CSE is a proactive partner who helps clients think through the marketplace implications, how that affects client strategy and provides best practices of similar verticals.
Ability to identify who the critical decision-makers are within the disciplines we generally support (HR, IT, Operations and Finance).
Responsible for maintaining and updating Success Plan and driving internal and client accountability to Success Milestones.
Sharing HCM industry updates and information relevant to a particular client's needs in a manner that supports and helps their business.
Establish and manage an expectation of reference-ability and client engagement opportunities relevant and beneficial to both the client and to ADP including driving participation in key events (MOTM, Rethink, CAB, Online Forums, Ambassador Program, etc.).
The CSE is able to manage difficult situations effectively and with the highest standard of integrity. Includes proactively handling issues with transparency and accountability, setting reasonable expectations for the client and de-escalating difficult situations.
Contract Management and Success Measurements:
The CSE understands all components of their clients' contracts, including pricing components, service level agreements and the clients' service history so as to manage and drive the contract renewal process and positively impact retention.
The CSE reports on key business activities and ROI in Success Plan and Executive Business Reviews, monitoring and managing client success, while being able to effectively use data to provide actionable insights.
Execution of contract renewal - Internal coordination with all ADP partners to deliver a smooth renewal process for the client. Partnership with Sales on revenue expansion opportunities with the CSE's book of business and leveraging all available resources necessary to defeat a competitive threat.
Effectively present a cohesive business renewal plan of action to ADP leadership.
Operational Execution:
The CSE coordinates and collaborates, within a highly matrixed global organization, including Sales, operational, service and product management partners to drive issues to closure, oversee completion of complex projects, improve efficiency and quality of end-to-end experience, and influence the product roadmap to enhance the overall client experience and deliver on the client's success milestones.
TO SUCCEED IN THIS ROLE:
At least 8 years of managing and consulting with large, matrixed, and global clients, focused on strategic client enterprise account management
At least 8 years of General Management, Sales or Management Consulting Experience, Client Success Management
Demonstrated skills in analytics and research, client relations, executive presentations and cross-functional project management
Experience with ADP Products, HCM Solutions and Standout Technology.
Experience with Client Lifecycle Management from development to implementation and ongoing account management and support
Travel Required
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include the skills above.
$89k-158k yearly est. 3h ago
Principal Client Success Executive, ADP Lyric HCM
Blueprint30 LLC
Account director job in Tempe, AZ
ADP is hiring a Principal Client Success Executive.
Are you ready to manage a book of large, complex global client accounts
Do you enjoy working through client challenges and providing creative solutions?
Do you have a knack in building relationships, working through contract negotiations and retaining clients?
Are you ready to lead clients on an HCM journey leveraging Lyric technology?
Well, this may be the role for you. Ready to make your mark?
In this role, the Principal Client Success Executive (CSE) is responsible for driving satisfaction and client outcomes by relentlessly monitoring and managing client's success throughout the Lyric HCM client journey. The CSE in partnership with Product, Implementation, and Project Managers from other workstreams will define and implement Launch Readiness for all phases of the rollout of the Lyric HCM solution. The CSE will align with Client Stakeholders to gain a deep knowledge of the clients desired outcomes, developing and executing client success plans focused on achieving a client's desired outcomes at every stage in the client journey. The CSE manages at all levels of the ADP and Client Organization to drive accountability for delivering the end-to-end client experience in order to achieve a long term and valued added partnership. The CSE will initiate interventions to address any areas of concern in overall client health; including client satisfaction, client experience and product adoption across the client's ADP portfolio. The CSE identifies customer risk and acts as an integrator with ADP and client resources to deliver on Client Success milestones and to ultimately drive long term retention and expansion of the client partnership with ADP.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: ******************************************
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
Client Focus:
The CSE is a trusted advisor who builds and strengthens client partnerships by creating and operationalizing a Client Success plan in conjunction with the Client's Decision Makers, influencers, and Executives.
The CSE will execute on this plan, marshaling the power of the organization to deliver on the client's Success Milestone and desired outcomes. This consists of establishing the client relationship and building their loyalty, consulting with the client to define appropriate desired outcomes based on the client's suite of products and stage in the adoption journey, ensuring the client's optimal use and solution adoption of products and services, advocating for our mutual best interests, and driving engagement through data insights and other unique ADP assets.
Possesses strong presentation skills, Executive Presence, business acumen and deep knowledge of the client and ability to articulate and manage to clients' desired outcomes.
Relationship Management:
The CSE drives total client satisfaction by delivering a seamless and unified experience in partnership with internal Associates.
Effectively manage across national and global business units within ADP to understand the hidden elements within the organization that impact the client and the business.
Effectively position ADP Executive Sponsor and execute effectively against the Client Playbook, including Success Plan and Executive Business Reviews to ensure the client holistically realizes the value in the ADP relationship.
The CSE is the clients' ADP advocate focused on total client satisfaction, with the responsibility to ensure a positive end-to-end ADP experience. The CSE partners with internal partners to ensure a unified experience and monitors and manages Client Health.
The CSE knows their clients by becoming a mutual partner of the client's company and industry in order to accurately provide an overview of their clients' business, their performance in the industry, critical business issues and strategic goals, in order to proactively identify and act on Risks and Opportunities. The CSE is a proactive partner who helps clients think through the marketplace implications, how that affects client strategy and provides best practices of similar verticals.
Ability to identify who the critical decision-makers are within the disciplines we generally support (HR, IT, Operations and Finance).
Responsible for maintaining and updating Success Plan and driving internal and client accountability to Success Milestones.
Sharing HCM industry updates and information relevant to a particular client's needs in a manner that supports and helps their business.
Establish and manage an expectation of reference-ability and client engagement opportunities relevant and beneficial to both the client and to ADP including driving participation in key events (MOTM, Rethink, CAB, Online Forums, Ambassador Program, etc.).
The CSE is able to manage difficult situations effectively and with the highest standard of integrity. Includes proactively handling issues with transparency and accountability, setting reasonable expectations for the client and de-escalating difficult situations.
Contract Management and Success Measurements:
The CSE understands all components of their clients' contracts, including pricing components, service level agreements and the clients' service history so as to manage and drive the contract renewal process and positively impact retention.
The CSE reports on key business activities and ROI in Success Plan and Executive Business Reviews, monitoring and managing client success, while being able to effectively use data to provide actionable insights.
Execution of contract renewal - Internal coordination with all ADP partners to deliver a smooth renewal process for the client. Partnership with Sales on revenue expansion opportunities with the CSE's book of business and leveraging all available resources necessary to defeat a competitive threat.
Effectively present a cohesive business renewal plan of action to ADP leadership.
Operational Execution:
The CSE coordinates and collaborates, within a highly matrixed global organization, including Sales, operational, service and product management partners to drive issues to closure, oversee completion of complex projects, improve efficiency and quality of end-to-end experience, and influence the product roadmap to enhance the overall client experience and deliver on the client's success milestones.
TO SUCCEED IN THIS ROLE:
At least 8 years of managing and consulting with large, matrixed, and global clients, focused on strategic client enterprise account management
At least 8 years of General Management, Sales or Management Consulting Experience, Client Success Management
Demonstrated skills in analytics and research, client relations, executive presentations and cross-functional project management
Experience with ADP Products, HCM Solutions and Standout Technology.
Experience with Client Lifecycle Management from development to implementation and ongoing account management and support
Travel Required
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include the skills above.
Senior Strategic Account Executive - CABLExpress - Remote DISHER is partnering with an IT and hardware services company that is a leading provider of new and refurbished networking, telephony hardware, and data center cabling products, as well as full-service IT lifecycle solutions. As the largest secondary market network hardware provider in North America, they remain focused on delivering creative lifecycle management solutions for organizations of all sizes, worldwide. As a Senior Strategic Account Executive, you'll serve as a key player in identifying large-scale structured cabling opportunities, managing key client relationships and driving strategic, value-based solutions for high-performance data center environments.
What it's like to work here:
Headquartered in Syracuse, NY, this company has been serving their customers for over 40 years. They pride themselves on a culture of innovation, integrity, and customer focus. Their team is passionate about helping organizations extend the life of their technology while reducing costs and environmental impact.
The base salary range for this role is $80,000 to $150,000, with on-target earnings (OTE) between $200,000 and $350,000, which includes base salary and incentive compensation. Incentive earnings are uncapped, offering significant upside potential.What you will get to do:
Develop, grow and maintain strategic relationships at all levels within assigned territory.
Actively cold call, prospect and develop pipeline for new business.
Readily identify customers who fit the data center profile.
Proactively & accurately forecast monthly, quarterly, yearly margin results for your territory to assist in achieving sales goals.
Upsell other core product sets to existing and new customers.
Maintain current knowledge of industry and marketplace.
Create and execute on territory management plan.
Participate as a collaborative member of a sales team and sales territory.
Provide customer feedback and industry information to management team.
Attend sales and product training as required.
Periodic travel may be required to visit key customer sites or industry events.
Assume additional responsibilities as required.
What will make you successful:
Bachelor's degree in Business, Sales Management or related field.
5+ years of structured cabling sales and strategic account management experience.
In lieu of degree, must have 9+ years of structured cabling sales and strategic account management experience.
Experience in Data Center or Enterprise environments with an understanding of fiber infrastructure.
Skilled in solution-based selling with ability to present technical solutions to business stakeholders.
Strong presentation, negotiation and persuasion skills.
Ability to work independently and collaboratively in a fast-paced, target-driven environment.
Comfortable engaging with technical and executive-level stakeholders.
Excellent communication and interpersonal skills.
$89k-141k yearly est. Auto-Apply 60d+ ago
Client Executive, Employee Benefits
Unison Risk Advisors
Account director job in Phoenix, AZ
JOIN THE GIBSON TEAM AND FIND YOUR EDGE!
As a majority employee-owned organization, our incredible team is committed to providing exceptional service, incorporating best practices, and providing access to tools and resources that keep our colleagues and employees educated, informed, and on a path that helps them find and own their edge.
Our Core Values are lived in our business and our culture is fueled by them.
Create a Great Experience
Do the Right Thing
Play for Each Other
Pursue Growth
Own Your Future
As a direct member of the sales and advisory team, the Client Executive (CE) works closely with the assigned Production Team and Service Team to ensure retention and on-going client satisfaction by managing the overall relationship with the client. The CE will lead client relationships independently from the originating sales executive. This role is responsible for coordinating the overall delivery of services and retaining client relationships.
In this role, you will contribute to the team by:
Participating with the Sales and Service Teams in the development and maintenance of Employee Benefits clients and prospects. To include but not limited to, renewals, new business meetings, presentations, and client meetings
Maintaining the account in conjunction with the Client Manager through designing, underwriting, pricing, marketing, and selecting the insurance program of existing accounts
Analyzing risk, coverage, and program structure and recommending options; executing coverage and program changes
Offering innovative solutions, educating clients on insurance and risk management solutions available in the marketplace and resolving difficult risk issues
Working closely with the team to learn detailed information about current clients and prospects. Developing a positive relationship with clients and maintaining regular and consistent contact in order to provide strong team representation
Presenting financial data analysis for clients. Oversees dashboard development and financial projections/monitoring reports ensuring accuracy and compliance with service plan
Presenting on-site employee level presentations of benefits materials
Developing & maintaining positive relationship with carrier sales and service representatives
Identifying problems, summarizing and developing strategic solutions with the Client Manager
Independently managing specific clients, ensuring retention and overall client satisfaction
Keeping current with suppliers, products and applicable legislation
Informing team of major developments, issues, renewals results, etc. as required
Attending team and producer meetings, submits monthly expense report as required
Performing other duties and special projects as assigned and serves as a backup to team personnel when necessary
Maintaining confidential information
You might be a great fit for this role if you:
Have prior Account/Client Executive experience in an agency, broker, or insurance company setting
Have demonstrated technical consulting experience with a track record of high client retention marks
Enjoy presenting to and building relationships with clients
Find energy and have the ability to work independently as well as within an advisory team
Are proficient in gathering data and excel in problem-solving
Have working knowledge of both fully insured and self-funded health plans
Are committed to professional growth and enjoy learning new skills
Have exceptional written and verbal communication skills paired with above average knowledge of Microsoft Outlook, Word, and Excel
Enjoy the challenge in negotiations; can win concessions and keep relationships intact
Are flexible and have ability to effectively manage processes efficiently
Required:
Current Life & Health license
3-5 years of insurance sales, consulting and/or client executive experience
Excellent computer skills, specifically with Microsoft Office products
Preferred: Bachelor's degree, CEBS designation (or other applicable insurance designation)
About Gibson:
We exist to pursue the best interests of our clients. And we do it together, sharing what we learn from client to client, moment to moment, and digging deeper to see things others can't - or don't bother to. That's how we get to the proactive side of insurance, where our clients really gain their edge.
Here are some noteworthy facts about Gibson:
Founded in 1933
Majority Employee-Owned
Business Insurance Top 100 U.S. Broker
Designated as one of the Best Places to Work
Locations in South Bend, IN, Fort Wayne, IN, Indianapolis, IN, Chicago, IL, Kalamazoo, MI, Phoenix, AZ, Tucson, AZ, Salt Lake City, UT
A member of the Unison Risk Advisors platform of companies
Comprehensive benefit offering available to chose from
$89k-158k yearly est. 34d ago
Client Service Account Manager - Senior Associate
JPMC
Account director job in Tempe, AZ
If you enjoy servicing a portfolio of financial clients, this could be the role for you!
As a Client Service Account Manager within the Client Service team, you will support a portfolio of large corporate and/or financial institution clients by allowing them to effectively utilize Payments Products and Services. The Service organization acts as a central point of resolution to support the client's business operations, identify product/service gaps and development opportunities, and leverage client/product expertise to recommend client growth and efficiency opportunities.
Job responsibilities:
Advise and act as proactive partner to the client, providing advice/consultation on decision making
Reach out to clients to assess progress, client satisfaction, and potential impediments to a high level of service satisfaction
Act as client's central point of resolution and escalation for service issues, liaises with bank partners to manage issues
Convey complex ideas and client issues with confidence
Identify and address product/service gaps and development opportunities, leveraging the full array of Treasury Services product capabilities
Adhere to and ensures client's compliance with risk policies/practices and educates clients on new legal / regulatory / Cyber changes
Required qualifications, capabilities, and skills:
5 years of relevant industry and/or functional experience
Intermediate understanding of Treasury Products and Services, inclusive of knowledge of financial exposure/operational risk related to TS transactions
Technical knowledge/comprehension to recommend value-added solutions for clients and partners
Ability to present oral and written communication in an organized, clear and confident manner
Manage time effectively in a fast paced environment; demonstrating ability to balance competing priorities and deliver on commitments
Ability to effectively partner with internal colleagues and external clients
Ability to be flexible with working hours and utilize virtual connectivity tools (VDI, Blackberry/Good mobile suite, etc.) when business needs arise
$63k-97k yearly est. Auto-Apply 60d+ ago
Strategic Account Executive - NY, NJ
Pagerduty 3.8
Account director job in Phoenix, AZ
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
**Overview of the Role:**
PagerDuty is seeking a Strategic Account Executive to join our dynamic and customer-focused team! We are looking for a talented sales professional experienced in enterprise, multi-product SaaS software, who will uncover and close PagerDuty product and service opportunities. In this role, you will have the opportunity to drive new business and support our key strategic accounts by embracing PagerDuty's commitment to "Champion the Customer," and you will be responsible for delivering exceptional sales experiences by identifying challenges in customers' environments, and transforming those challenges into business-driven perspectives, while communicating the positive impact of resolving them. This role encompasses the overall success and sales performance of a defined account territory.
**How You Impact Our Vision**
You will be engaging, influencing, and fostering relationships with individuals at various levels within organizations, including individual contributors, mid-level management, and C-suite executives, to drive their digital transformation strategy with leading enterprise customers. Your role will involve:
+ Leading a cross-functional account team in developing and implementing detailed account plans/strategies to expand existing relationships and acquire new customers. This involves collaborating with teams such as Marketing, Solution Consulting, Customer Success, Business Value, BDRs, and Strategic Alliance teams.
+ Maintaining a keen focus on identifying challenges in customers' environments and developing a business-oriented perspective that motivates them to take action in addressing those challenges.
+ Generating revenue by selling, managing, and cultivating existing client relationships, and by selling to greenfield accounts.
+ Continuously connecting the dots within your account base to establish executive alignments, foster broad relationships, and engage with targeted teams and leadership.
+ Demonstrating the ability to navigate a hybrid business approach that combines a frictionless, transactional sales model with a strategic, large deal selling motion, depending on the situation.
+ Prioritizing opportunities and coordinating with your internal team to provide exceptional customer experiences and ensure 100% satisfaction.
+ Exceeding monthly, quarterly, and annual quotas.
+ Utilizing our sales methodology and processes effectively for lead management and sales forecasting.
+ Committing to pipeline generation and conducting thorough account research.
**Basic Qualifications:**
+ At least 7 years of outside software sales experience, which includes 3 years of experience selling at Strategic and/or Enterprise in a multi-product, complex software environment (SaaS, IT infrastructure or similar industries preferred)
+ Able to demonstrate methodology to prospect and build pipeline independently and a demonstrated track record of hitting and exceeding sales targets
+ Experience leading large and complex sales cycles within Global 2000 Enterprises, with the ability to understand customers' needs and translate them into tailored solutions
+ Strong presentation, verbal, and written communication skills
**Preferred Qualifications:**
+ Advanced knowledge around DevOps, IT Ops and Platform Engineering
+ Familiarity with MEDDICC and Command of the Message
+ Strong technical expertise, understanding of engineering culture, and the ability to connect with customers
+ Bachelor's Degree or higher is preferable
The base salary range for this position is 160,000 - 185,000 USD (50/50 split). This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
$112k-149k yearly est. 60d+ ago
Account Manager / Client Services
Brightspring Health Services
Account director job in Scottsdale, AZ
Our Company
OnePoint Patient Care
Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!
* Primarily in office role, with some WFH offered
* 20% travel required
Responsibilities
Deploys advanced, consultative, and strategic approach to account management. This includes the successful implementation and promotion of various corporate initiatives
Supports Client Services team with tasks involving customer success, including report development, incident tracking and presentation building.
Working directly with key internal partners, the Account Manager achieves timely responses on all issues along with setting proper expectations for clients
Manages their client base through the company's CRM software
This includes the tracking and management of activities, tasks, contacts, and other material events with clients.
It will also document the up-selling of products and solutions, and how those relate to the overall retention strategy
On a quarterly or semi-annual basis, is responsible for the preparation and participation in a Book of Business Review with Management
Collaborates and assists the Client Services team in serving the account
Frequently prepares quarterly business review materials, facilitates client engagement calls, conducts routine client-facing telephonic training and oversees the implementation of new facilities. The Corporate Account Manager will also provide educational materials to facilitate compliance with procedures, tools, and resources
Works with other disciplines (credit/collections, contracting, and marketing) to assure that corporate billing and receivables standards are achieved
May attend corporate/networking events and conferences
Establishes productive, professional relationships with key personnel in partner accounts
Performs other tasks as assigned
Qualifications
Bachelor's Degree in business or related field preferred
Previous experience in a client management, customer service, or client support role; previous experience in a client support role within a healthcare setting or other business-to-business setting desired
Ability to present to all levels of management; excellent time-management skills; basic computer skills; advanced Microsoft Office proficiency; outstanding problem-solving skills; experience in root cause analysis; able to collaborate cross-functionally; experience working within a team required
SalesForce and Axiom experience; previous experience in a project management and client-facing customer service role; strong background in administrative management with the ability to manage multiple priorities and deadlines at once; strong experience in business writing desired
Customer service orientation, adaptability, interpersonal/communication orientation, planning/organizing, results oriented, problem solver, training and development focused; effective decision-maker; commitment to process improvement; innovative; organizational/job knowledge required
About our Line of Business OnePoint Patient Care, an affiliate of PharMerica, is the nation's leading independent provider of community-based hospice pharmacy and pharmacy benefits management (PBM) services - offering hospices nationwide flexible and adaptable solutions for their hospice pharmacy needs. OnePoint fills prescriptions, creates custom compounds and formularies, provides home deliveries, and manages pharmacy benefits for thousands of patients per day. Through its Concierge PBM, Next Day Valet mail order, and Direct Express local services, OnePoint serves hundreds of hospice programs and is available in 50 states. For more information, please visit ************* Follow us on Facebook, LinkedIn, and X.
$63k-97k yearly est. Auto-Apply 36d ago
CIB Client Service Account Manager- United States- 2026 ReEntry Program
Jpmorgan Chase & Co 4.8
Account director job in Tempe, AZ
JobID: 210688159 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $68,000.00-$100,500.00; Jersey City,NJ $78,000.00-$113,000.00 About the Program At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path. We value the diversity, fresh perspective and wealth of experience that returning professionals can bring.
The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers. The program spans over 30 locations worldwide.
The ReEntry Program is a 15-week fellowship program, beginning April 20, 2026 and ending July 31, 2026 with the prospect of an offer for permanent employment with JPMorganChase at the end of the program. The permanent placements will be based on both business needs and candidate skill set.
Please refer to our ReEntry Overview page for further information regarding the Program.
Commercial & Investment Bank
The Commercial & Investment Bank is a global leader across investment banking, payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Client Services supports a portfolio of large corporate and/or financial institution clients by allowing them to effectively utilize Payments Products and Services. The Service organization acts as a central point of resolution to support the client's business operations, identifies product/service gaps and development opportunities, and leverages client/product expertise to recommend client growth and efficiency opportunities.
What We Look For:
Creative and innovative team players with analytical, technical, problem solving, planning and organizational skills. Individuals must have strong interpersonal skills and be able to communicate effectively in presentations, expressing complex financial strategies in an organized and articulate manner. The ability to relate well to external clients and internal partners and establishing strong working relationships.
$78k-113k yearly Auto-Apply 50d ago
Director of Sales & Marketing (Luxury Sr. Living)
True Connection Communities-Verena at Gilbert
Account director job in Gilbert, AZ
Job Description
ABOUT US
True Connection Communities, a proud member of Green Courte Residential Holdings, is a rapidly expanding network of luxury senior living communities specializing in Active Adult and Independent Living. At TCC, every day presents a unique opportunity for our team members to forge meaningful connections with residents, their families, and each other in a deeply personal and impactful way.
Whether you interact directly with residents or support those who do, you'll find countless opportunities to make a difference in the lives of others here.
Discover more about True Connection Communities and how you can be part of our mission to enhance the lives of seniors by visiting ********************************* - and, check out a brief sneak preview into a ‘day in the life' at TCC with our Sales Leader.
SALARY & BONUS
Competitive base salary and an exceptional bonus/incentive plan designed to reward your hard work and success. Bonus Plan includes commission, community payout, occupancy bonus, and annual performance bonus.
SUMMARY
We are seeking a results-driven and experienced Director of Sales to join our team at Verena at Gilbert, in Gilbert, AZ - a 55+ luxury independent living community offering vibrant amenities and active neighbors. The ideal candidate will leverage their existing sales expertise to manage and grow our sales pipeline, lead a high-performing team, and build strong relationships. This role is integral to achieving and exceeding our sales goals in a dynamic and fast-growing sector.
WHAT YOU'LL DO
Shepherd customers through the full Sales life cycle - from qualifying leads, initial contact, community tours, handling objections, closing the deal, to follow-up and retention.
Lead daily internal sales efforts by effectively converting leads/opportunities to appointments and conducting quality sales appointments with customers.
Conduct daily and weekly reviews of closing strategies for prospects.
Maintain frequent and scheduled follow-up to advance leads/opportunities through the sales process.
Uses the Salesforce database for accurate and timely data entry, report utilization, periodic data clean up, etc.
Works collaboratively with the Executive Director of the Community and other department heads to create a positive hospitality-oriented atmosphere for all associates and residents.
Hire, train, direct and motivate sales team using effective sales management techniques and accountability measures, including goal setting, consistent management, and ongoing sales performance review.
Participates in the Manager-on-Duty program, including covering weekends on a rotating basis, as assigned by the Executive Director.
And other duties as assigned…
REQUIRED SKILLS
High School Diploma or equivalent experience.
Minimum of 2-3 years within a Sales (or sales/service hybrid environment)
Independent leadership; dependable, self-motivated; relationship building, and ability to build rapport with customers and residents.
Ability to prioritize and meet deadlines in fast-paced environment.
Demonstrated abilities in organization, communication, enthusiasm, and effective interpersonal skills.
Strong computer skills (navigating websites, spreadsheets, email, and other tools)
A valid driver's license, clean driving record, and automobile insurance.
PREFERRED SKILLS
Bachelor's degree in Business, Marketing, or related field.
Prior experience in Sr. Living (highly desired)
Proven track record in external business development (community outreach and networking initiatives)
Experience managing/leading Sales staff (highly desired)
Property management and/or hospitality experience (highly desired)
Existing knowledge and/or experience with Excel and Salesforce (highly desired)
WHAT WE OFFER
Competitive salary and incentive plans (payouts monthly, quarterly, and yearly)
Health, Dental, Vision Insurance plan options
Industry-leading Paid Time Off plan
401k
And more…
$80k-135k yearly est. 5d ago
Director of Sales & Marketing | Westin Tempe
Crescent Careers
Account director job in Tempe, AZ
The Westin Tempe is seeking an experienced Director of Sales & Marketing to join this prestigious team. The ideal candidate will be an energetic, results-driven leader with a proven track record of driving revenue, building strategic partnerships, and elevating brand presence in the marketplace. Only the strongest candidates with a deep understanding of the luxury hospitality segment will be considered.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are committed to providing you with:
Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you.
Discounts with our Crescent managed properties in North America for you & your family members
ESSENTIAL JOB FUNCTIONS:
We're looking for a strategic and driven sales and marketing leader with a passion for luxury hospitality. Candidates should bring a strong track record of results and leadership in high-end hospitality. You'll join a dynamic, collaborative leadership team and contribute to a positive, high-performance culture. This role offers the chance to shape the future of the brand in the region and beyond.
Develop and execute a comprehensive sales and marketing strategy to drive revenue across all market segments: corporate, leisure, group, and catering.
Cultivate and maintain strong relationships with key corporate accounts, meeting planners, and travel industry partners.
Lead and inspire a high-performing sales and marketing team with a focus on results, collaboration, and creativity.
Oversee the digital marketing strategy, ensuring optimal presence across all online channels, social media platforms, and luxury brand partnerships.
Analyze market trends, competitive intelligence, and performance metrics to adjust strategy and seize new opportunities.
Represent the hotel at key industry events, trade shows, and networking functions to position the property as the market leader.
Partner with the General Manager and Executive Leadership Team on strategic planning and revenue management.
REQUIRED SKILLS/ABILITIES:
Minimum 3 years of experience as a hotel Director of Sales & Marketing in luxury hotel or resort environment is required.
Marriott systems experience is required.
Recent (2021 - present) local market experience.
Proven track record of consistently exceeding sales targets and delivering exceptional results.
Inspirational leader with a collaborative, hands-on style and the ability to foster talent.
Expertise in digital marketing, brand positioning, and revenue optimization.
Exceptional communication, negotiation, and presentation skills.
Ability to thrive in a fast-paced, entrepreneurial environment and adapt quickly to market dynamics.
The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer, and the salary ranges indicated herein may not reflect positions that work only in other states.
How much does an account director earn in Gilbert, AZ?
The average account director in Gilbert, AZ earns between $65,000 and $131,000 annually. This compares to the national average account director range of $82,000 to $158,000.
Average account director salary in Gilbert, AZ
$93,000
What are the biggest employers of Account Directors in Gilbert, AZ?
The biggest employers of Account Directors in Gilbert, AZ are: