The Account Manager serves as the primary point of contact for key client accounts across the company's three largest territories. This role is responsible for delivering a seamless customer experience by proactively managing client relationships, resolving operational issues, and partnering closely with Sales, Operations, and Billing to ensure timely, accurate, and compliant diagnostic testing services.
This position is ideal for a highly organized, relationship-driven professional who understands the intersection of client service, laboratory operations, and sales support.
Key Responsibilities
Client Relationship Management
Act as the primary liaison for assigned client accounts, building trusted, long-term relationships.
Conduct periodic client meetings (in-person or virtual) to review service performance, address concerns, and identify improvement opportunities.
Proactively manage client expectations and ensure high satisfaction levels across all touchpoints.
Serve as an escalation point for client issues and coordinate resolution with internal teams.
Sales & Territory Support
Partner closely with Sales Representatives to support the three largest territories.
Assist sales teams with:
On-hold specimens
Missing or incomplete requisitions
Documentation and client follow-up
Help ensure smooth onboarding of new accounts and ongoing support for existing clients.
Support sales initiatives by reinforcing service standards and operational best practices.
Operational & Specimen Support
Monitor specimen flow and troubleshoot issues impacting turnaround time, billing, or reporting.
Coordinate with laboratory operations, logistics, and billing teams to resolve issues quickly and efficiently.
Ensure accurate requisitions, demographic information, and compliance with laboratory and payer requirements.
Identify trends in recurring issues and recommend process improvements.
Customer Experience & Continuous Improvement
Advocate for the client internally while balancing operational and compliance requirements.
Identify opportunities to improve workflows, communication, and overall client experience.
Maintain detailed documentation of client interactions, issues, and resolutions.
Participate in cross-functional meetings related to territory performance and client satisfaction.
Qualifications & Experience
2-5+ years of experience in account management, customer success, client services, or healthcare/laboratory operations.
Prior experience in a diagnostic laboratory, healthcare services, or medical sales environment strongly preferred.
Strong understanding of specimen workflows, requisitions, and customer support processes.
Exceptional communication, relationship-building, and problem-solving skills.
Highly organized with the ability to manage multiple priorities across large, fast-paced territories.
Comfortable working cross-functionally with Sales, Operations, Billing, and Leadership teams.
Proficient in CRM systems, LIS platforms, and Microsoft Office or Google Workspace.
Key Competencies
Customer-first mindset
Strong attention to detail
Calm and effective under pressure
Solutions-oriented and proactive
Ability to balance client advocacy with business and compliance needs
Professional, polished, and dependable
Why Work With Us
Play a critical role in supporting the company's most impactful territories.
Work closely with top-performing sales leaders and cross-functional teams.
Make a direct impact on client satisfaction, retention, and growth.
Join a mission-driven diagnostic laboratory committed to quality, service, and innovation.
$79k-95k yearly est. 5d ago
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Sr Channel Account Manager
Qualys 4.8
Account director job in New Orleans, LA
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
As a Sr Channel Account Manager you will play a pivotal role expanding our US partner market through regional channel partners such as VARs, resellers or distributors. You will be responsible for developing and driving incremental joint business opportunities with assigned Qualys partners. The successful candidate will have a proven track record in building and managing a successful partner ecosystem in cybersecurity. The role requires a deep and broad understanding of the how Partners operate, architecting strategies, initiatives, and influence driving growth and marketshare.
Key Responsibilities include:
Partner Enablement:
Collaborate with cross-functional teams to ensure assigned partners are equipped to deliver exceptional customer experience.
Drive key partner enablement and govern program compliance across sales, pre-sales and technical roles.
Work with the partners to create compelling offerings and services generating demand within their customer base and new prospects.
Joint Business Planning:
Work closely with key focus partners, creating joint business plans aligned with both organizations' goals.
Manage execution of plans with proactive management and follow up.
Establish and track key performance indicators (KPIs) to measure the success of all the partner initiatives.
Sales and Revenue Growth:
Drive revenue growth through partners identifying and capitalizing on joint business opportunities with a particular focus on new logos and customer upselling.
Develop strategies to activate, enable, and build pipeline with partners, increasing partner-initiated opportunities
Collaborate with the sales team to develop and execute co-selling strategies with partners including Joint Business Plans
Experience with partner forecasting developing internal processes and prowess driving forecast accuracy with partner business.
Ability to leverage available data, metrics, and trends to proactively manage the business.
Enabling and implementation of framework agreements signed in the relevant territory
Qualifications:
Bachelor's degree in Business, Marketing, or a related field.
+7 years of proven experience in channel partner development and management.
+7 years of experience in software/SaaS markets; preferable experience in cybersecurity
Proven experience and ability building a cohesive, quantifiable strategic plan for the region.
Able to build trust and influence executive level relationships internally with excellent communication, negotiation and interpersonal skills.
Effective cross-functional collaborator driving consensus and resolution to challenges.
Strategic thinker with the ability to develop and execute plans that drive results.
Results-oriented with a focus on achieving and exceeding revenue targets.
Experienced presenter
Experience with tools such as SFDC to leverage data, make trending observations and properly manage business expectations and goals.
Key Responsibilities:
Able to drive results of stated goals and KPIs.
Experience working with partners and internal stakeholders activating a successful partner ecosystem of channel partners
Proven experience and ability building a cohesive, quantifiable strategic plan for the Partner ecosystem
Build partner executive relationships with key partners or distributors
Weekly cadence managing the business to the numbers and able to leverage metrics measuring progress, challenges
Able to build and execute recommended initiatives aligned to company goals working closely with Product Management and partner Sales and architect teams.
Engage the Qualys Sales, partner Sales and offering heads to create and drive revenue opportunities.
Review, draft and manage partnership focused on commercial agreements.
Execute on partner program requirements including enablement, demand generation, and joint engagement with focus partners
Achieve and exceed annual goals, including revenue, new customer acquisition, existing customer retention and account expansion targets through partners.
Partner with marketing to define and execute partner pipeline generation, communications, program messaging, positioning
Ability and willingness to travel for partner meetings, industry conferences, QBRs on a regular basis
Effective cross-functional collaborator driving consensus and resolution to challenges
Qualys is an Equal Opportunity Employer, please see our EEO policy.
$93k-116k yearly est. 3d ago
Account Executive - Greater NOLA
Blue Sun Healthcare 3.7
Account director job in New Orleans, LA
Blue Sun Healthcare is a mobile wound care health group dedicated to delivering exceptional patient outcomes with a strong focus on effective healing. Following our mission, "The right care, the right time, the right way," we are committed to providing quality care tailored to individual patient needs. Our team partners with physicians, clinics, hospitals, skilled nursing facilities, and home health providers to deliver high-quality wound care services.
Role Description
This is a full-time, Account Executive role based in Greater New Orleans. We are seeking a motivated and results-driven Account Executive. The Account Executive will be responsible for developing and maintaining client relationships, identifying growth opportunities, and achieving sales targets. Day-to-day tasks include prospecting potential clients, conducting sales presentations, closing deals, and collaborating with internal teams to ensure seamless client onboarding and satisfaction.
Key Responsibilities
Develop and maintain relationships with referral sources including physicians, clinics, hospitals, skilled nursing facilities, and home health agencies
Identify and pursue new business opportunities within the assigned territory
Educate providers and clinical staff on wound care services, treatment options, and referral processes
Conduct in-person sales calls, presentations, and facility visits
Meet or exceed monthly and quarterly sales targets
Track activity, pipeline, and performance using CRM tools
Collaborate with clinical, operations, and billing teams to ensure smooth onboarding of new accounts
Stay current on wound care trends, competitor activity, and market dynamics
Represent the company professionally at local networking events, conferences, and trade shows
Required Qualifications
2+ years of sales experience (healthcare, medical device, pharmaceutical, or clinical services preferred)
Strong relationship-building and consultative selling skills
Self-motivated with the ability to work independently in a field-based role
Excellent communication, presentation, and follow-up skills
Valid driver's license and reliable transportation
Ability to travel locally throughout the New Orleans area
Preferred Qualifications
Experience in wound care, medical devices, DME, home health, or post-acute care sales
Existing relationships within the New Orleans healthcare market
Familiarity with referral-based healthcare sales models
Bachelor's degree or equivalent experience
What We Offer
Competitive base salary plus commission structure
Uncapped earning potential
Mileage reimbursement or car allowance
Health, dental, and vision insurance
Generous PTO and holidays off
Retirement 401K program and company match
Ongoing training and professional development
$53k-87k yearly est. 2d ago
Sales Executive - Senior Living
Quicktake Health
Account director job in New Orleans, LA
QuickTake Health is a pioneering HealthTech company transforming how senior living communities measure and monitor resident vital signs. Powered by advanced camera technology and an intuitive 32-inch interactive touchscreen, QuickTake's smart health assessment kiosks automate vital sign documentation-including weight, height, BMI, heart rate, pulse oximetry, ECG, and temperature. By enhancing resident engagement and strengthening day-to-day health monitoring, QuickTake is redefining connected health through intelligent self-service automation.
Role Description
This is a full-time, remote Sales Executive role specializing in the senior living sector. The Sales Executive will focus on identifying new business opportunities, building relationships with key stakeholders in the senior living space, and driving revenue growth. Responsibilities include managing the sales cycle, maintaining strong client relationships, and representing QuickTake Health at industry events and conferences.
Qualifications
Strong sales and negotiation skills with experience in lead generation, client acquisition, and closing deals
Ability to build rapport with clients, communicate effectively, and foster client relationships
Knowledge of the healthcare and senior living industries, with experience in solution-based selling
Proficiency in CRM tools, data management, and reporting
Self-motivated and results-driven with excellent organizational and time management skills
Flexibility to travel as needed to meet clients and attend industry events
Bachelor's degree in Business, Marketing, or a related field is preferred
$52k-99k yearly est. 4d ago
Regional Account Executive-Hospital
ESO 4.0
Account director job in New Orleans, LA
Regional Account Executive (Hospital/State/Federal)
How You'll Support Our Mission
As a Regional Account Executive in our Hospital sales division, you will manage the sales process for new business opportunities within the hospital market to meet sales goals within a defined territory. Reporting to the Director of Sales, you'll engage in networking and lead generation activities to grow new business sales pipeline in the hospital space. The territory consists of AR, TX, LA, MO, IL, WI, KY, TN, IN.
This role will report to our Director of Sales (Hospital/State/Federal)
What You'll Be Doing - the day to day
Manage a sales pipeline for your assigned accounts.
Conduct market and competitive research to develop sales strategies tailored to your prospects.
Build and maintain relationships with key client decision makers and industry partners through consistent engagement and onsite meetings; and educate prospective clients, agencies and partners on ESO products through meetings, sales presentations and engagement of subject matter experts.
Develop sales proposals that address the specific needs of the client.
Accurately forecast sales opportunities.
Who You Are - the essentials (Some of the things required to be successful in the role):
5+ years of SaaS sales experience
Successful experience selling in Health Care or related industry
Highly motivated and target driven with a proven track record in sales
Relationship management skills and openness to feedback
Ability to create and deliver presentations tailored to the audience needs
Prioritizing, time management and organizational skills
Willingness to work as a team player in a fast-paced sales environment
Ability to travel up to 60%, as needed
Benefits & Perks
ESO offers a comprehensive suite of benefits to promote health and financial security for our employees and their families. For full-time employment you this includes:
-Competitive health plans (medical, dental, & vision insurance)
-PTO (starting at 20 days) & 12 company holidays
-401(k) with company match
-Telemedicine service provided by ESO
-Savings accounts (FSA, HSA, DCA)
-Employee Assistance Program (EAP)
-Peace of mind benefits such as life insurance, disability insurance, and worksite benefits
-Paid parental leave, new child program, & flexible parental return-to-work options
About ESO
ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today's EMS agencies, fire departments, and hospitals. We're small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our six US offices and our Belfast, Northern Ireland office.
Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don't match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission.
All offers are contingent upon a successful background check
Applicant Privacy Notice - please click here to review the privacy policywhich details how your data is collected, used and protected.
$73k-115k yearly est. 3d ago
Director, Strategic Accounts
Apache Industrial Services 4.0
Account director job in Louisiana
Director, Strategic Accounts VP, Strategic Accounts This position will be responsible for developing deep and broad relationships with Strategic Accounts in the Oil & Gas/Petrochemical Industry by managing accounts at the C-Level while also creating profitable long-term relationships. The ideal candidate will be passionate about creating relationships and connecting Apache to our customers by delivering value with existing and new innovative solutions that draw on the many capabilities of Apache Industrial Services.
Essential Functions
* Negotiate, drive and manage key agreements, projects and long-range plans.
* Manage multiple projects internally to align Apache Services with the needs of the projects as well as position for the awarding of projects.
* Utilize CRM tools to manage accounts, contacts, projects and future opportunities and track KPIs for each account and sales/management team.
* Resolve customer complaints regarding sales and service
* Prepare budgets and approve expenditures
* Monitor customer preferences to determine the focus of sales efforts
* Analyze sales statistics
* Represent Company in project meetings, project presentations, contract negotiations, etc.
* Initiate and maintain liaison with prime client and contacts to facilitate positive relationships and communication.
* Build, manage, and retain long-term relationships with new and existing clients.
* Other duties as assigned
Education & Experience
* Bachelor's degree or equivalent in business development.
* 10+ years of full life cycle business development experience within the petrochemical and/or Oil & Gas industry.
Knowledge, Skills, and Abilities
* Must have demonstrated experience in leadership and management of a corporate level business development lifecycle
* Must have a proven success leading and managing business capture of multiple large customer contracts
* Must have excellent verbal and written communication skills and outstanding interpersonal skills with the ability to lead and work within a team environment
* Proven ability to establish profitable customer relationships in a B2B environment.
* Highly collaborative across internal multi-functional teams and external business partners.
* Focus on integrated customer relationships at decision maker level
* Strong existing customer relationships at corporate and site levels with major players in the Oil & Gas / Petrochemical sectors of the industry and develop a deep understanding of customer strategies and priorities
* Ability to identify and grow new business and initiatives with existing customer base.
* Ability to identify new customer relationships & opportunities across the industry by leveraging Apache Industrial Services' capabilities.
* Experience leveraging various tools to identify opportunities and create / implement strategies and for growth.
Work Conditions/Physical Conditions
* Remaining in a stationary position, often standing, or sitting for prolonged periods.
* Light work that includes moving objects up to 20 pounds.
* No adverse environmental conditions expected.
$94k-151k yearly est. Auto-Apply 60d+ ago
Manager, Government Affairs
Green Thumb Industries (GTI 4.4
Account director job in Louisiana
The Role The Manager, Government Affairs, represents the company in governmental and regulatory affairs matters at the state and local levels. The role demands a seasoned professional with a deep understanding of the U.S. and state government landscape as well as political, legislative and municipal processes, and a proven track record in corporate government relations.. The successful candidate will be tasked with executing GTI's strategic initiatives at a state and municipal level. This role advises GTI leadership on the impact of potential legislative changes and is responsible for supporting the development and execution of GTI's policies and strategies for responding to those changes.
This role is required to be based out of the Greater Washington DC area.
Responsibilities
* Work closely with Government Affairs leaders and GTI leadership to develop and execute a comprehensive government affairs strategy aligned with GTI's overall business objectives.
* Develop and implement issues-based advocacy campaigns and support business development activities.
* Develop proactive strategies to reach stakeholder groups in furtherance of GTI's public policy priorities.
* Develop and maintain strong relationships with government, community, trade and business leaders and key staff to influence public and legislative policy.
* Work with lobbyists and other outside consultants to develop legislative proposals relevant to GTI's business and mission and to influence public and legislative policies.
* Work closely with executive management and other internal stakeholders to ensure knowledge and execution of regulatory and legislative strategies and requirements.
* Monitor and anticipate changes in legislative, regulatory, policy and political environments that might affect GTI's business and develop strategies for responding to those changes.
* Represent GTI before governmental bodies and community and trade associations where appropriate.
* Maintain collaborative relationships with regulatory agencies, policy makers and other industry partners.
* Prepare materials and make presentations to GTI senior management as requested.
* Promote a culture of compliance by fostering an environment of open and honest communication with all employees of all levels.
Qualifications
* 7+ years of lobbying, policy and/or government experience working with regulated industries
* Must be a proactive self-starter who understands details within a larger context and who can anticipate and avoid issues before they happen.
* Must have the knowledge and skills to build policies and procedures to support a growing business.
* Must be able to manage people and projects effectively and develop and train team members for future success.
* Flexibility and ability to respond quickly to shifting demands & priorities.
* Excellent interpersonal, analytical, problem-solving, and organizational skills.
* Excellent judgment; able to handle multiple projects and set priorities.
* Extensive travel required.
* Operates with a high level of professionalism and integrity, including dealing with confidential information.
The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.
Green Thumb Pay Range
$120,000-$150,000 USD
$120k-150k yearly Auto-Apply 13d ago
National Account Manager - Public Sector
Indeed 4.4
Account director job in Baton Rouge, LA
**Our Mission** As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*Comscore, Total Visits, March 2025)
**Day to Day**
National Account Managers at Indeed help the top organizations more effectively manage their online recruitment strategy. As a senior direct sales representative, you will advocate Job Search technology to prominent companies. You will promote the inventive power of our products to make organizations more productive, synergetic and mobile. Your sales drive and knowledge of Indeed will help more organizations engage with great people. We offer continual, comprehensive training and skills-based offerings to keep your sales techniques up-to-date and effective.
**Responsibilities**
+ Accountable for selling Indeed's products or services, developing new accounts, and expanding existing accounts
+ Sell pay for performance services to Fortune 1000 organizations and staffing, recruiting agencies, or the Public Sector (SLED/FED)
+ Assigned to large, complex, high-visibility, and strategic accounts
+ Conduct face-to-face meetings including presentations, webinars, and product demonstrations over the phone
+ Identify revenue opportunities within an entire client organization
+ Examine and use data for in-depth evaluation of accounts to recognize revenue opportunities and drive sales
+ Network with key contacts outside your own area of expertise to become industry authority
**Skills/Competencies**
+ 3+ years of experience in an enterprise field sales environment, practicing both educating clients and efficiently closing deals.
+ Demonstrates success in building and growing new accounts and territories
+ Experience in selling to Fortune 1000 organizations and staffing, recruiting agencies, or the Public Sector (SLED/FED), coupled with relevant involvement in high-growth environments. Demonstrates a metrics-oriented approach to drive results.
+ Knows how to strategically and effectively navigate large, complex enterprise organizations utilizing consultative and solution-based selling.
+ Thrives in high-pressure environments, demonstrating exceptional organization and aptitude to effectively prioritize accountabilities.
+ Expected travel is 50+ % of the time
+ Demonstrates fluency in written, verbal, and presentation communication.
_Applicants must be authorized to work in the_ _country where we are hiring_
_Internal eligibility requirements are applicable._
**Salary Range Transparency**
US Remote $80,000 - $135,000 USD per year
US Remote On Target Earnings Per Year $160,000 to $215,000
San Francisco Metro Area $95,000 - $150,000 USD per year
San Francisco Metro Area On Target Earnings Per Year $175,000 - $230,000
Seattle Metro Area $85,000 - $140,000 USD Per year
Seattle Metro Area On Target Earnings Per Year $165,000 - $220,000
Scottsdale Metro Area $75,000 - $115,000 USD Per year
Scottsdale Metro Area On Target Earnings Per Year $155,000 - $210,000
New York City Metro Area: $90,000 - 145,000 USD per year
New York City Metro Area On Target Earnings per year $170,000 - $225,000
**Salary Range Disclaimer**
The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.
**Benefits - Health, Work/Life Harmony, & Wellbeing**
We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year, and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at *************************************** !
**Equal Opportunities and Accommodations Statement**
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit ********************************************** If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.
For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (********************************
**Inclusion & Belonging**
Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we're committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.
Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.
**Indeed's Employee Recruiting Privacy Policy**
Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site's user and privacy policy found at **************************** , we also want to make you aware of our recruitment specific privacy policy found at ****************************/indeed-jobs .
**Agency Disclaimer**
Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.
**AI Notice**
Indeed is committed to ensuring fairness and transparency throughout our hiring process. We use artificial intelligence (AI) tools to assist in the screening, assessment, and selection of applicants for this position by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making.
Unless otherwise notified, Indeed does not use AI constituting an AEDT or an ADMT as those tools are defined in applicable laws.
Reference ID: 46430
$75k-95k yearly est. 13d ago
Client Partner, Real-World Evidence
Datavant
Account director job in Baton Rouge, LA
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
**Objective of the Role**
The RWE Sales Specialist is responsible for driving growth with biopharma customers by leveraging Datavant's portfolio of real-world evidence (RWE) solutions, analytics platforms, and services. This role will partner closely with Client Partners across key accounts for co-selling, account planning, and evidence strategy alignment.
You will serve as a trusted advisor on the use of real-world data (RWD) and RWE to support regulatory, market access, and HEOR needs - representing the voice of the customer and ensuring that Datavant's offerings meet evolving evidence generation requirements. The ideal candidate is comfortable leading complex, multi-stakeholder sales cycles and brings deep expertise in real-world data, evidence platforms, and outcomes research.
**Responsibilities of the Role**
+ **Prospect & Generate Leads:** Develop and execute strategic plans to identify and target new business opportunities in biopharma, healthcare, and life sciences with a focus on organizations investing in real-world evidence strategies for regulatory submissions, market access, and clinical development.
+ **Build Pipeline:** Proactively engage prospects via outbound calls, emails, and industry networking to build a robust pipeline of opportunities related to Aetion's evidence generation and analytics solutions.
+ **Close Deals:** Own the full sales process - from initial outreach to contract closure - ensuring alignment between customer evidence needs and Aetion's RWE offerings, including the Aetion Evidence Platform (AEP) and associated data and consulting services.
+ **Client Engagement:** Present Aetion's value proposition in RWE and RWD analytics through compelling demonstrations and business cases that highlight regulatory-grade evidence generation, comparative effectiveness, and real-world outcomes research. Engage with senior stakeholders including heads of HEOR, RWE, Market Access, and Clinical Development.
+ **Collaborate Cross-Functionally:** Partner with marketing, product, and science teams to deliver tailored RWE solution proposals, ensuring alignment with client data strategies, evidence frameworks, and regulatory expectations (e.g., FDA, EMA guidance).
+ **Market Expertise:** Stay current on RWE market dynamics, regulatory guidance for real-world data, and competitor offerings to position Aetion as a strategic leader and partner of choice in the evidence generation ecosystem.
+ **Forecasting & Reporting:** Maintain accurate pipeline management and forecasting in CRM systems, with attention to evidence project cycles, platform usage models, and customer expansion opportunities.
+ **Drive Growth:** Identify new and upsell opportunities across assigned territories and existing accounts, particularly in expanding RWE adoption for post-approval studies, safety monitoring, and market access support.
**Qualifications of the Role**
+ **Proven Track Record:** 10+ years of successful sales experience, ideally in healthcare, life sciences, or SaaS; with a strong preference for experience selling RWE, HEOR, or data analytics solutions.
+ **RWE Expertise:** Deep understanding of real-world data sources, evidence generation methodologies, and use cases across the product lifecycle - from clinical development to commercialization.
+ **Hunter Mentality:** Skilled at identifying, developing, and closing new RWE-focused opportunities with top biopharma clients.
+ **Sales Expertise:** Experience managing complex, consultative sales cycles involving scientific, commercial, and data stakeholders.
+ **Presentation Skills:** Exceptional ability to communicate scientific and technical value propositions to diverse audiences, including C-suite and RWE/HEOR leadership.
+ **CRM Proficiency:** Experienced in CRM management for tracking RWE opportunity pipelines and forecasting revenue growth.
+ **Industry Knowledge:** In-depth knowledge of RWE market trends, regulatory guidance, and payer evidence needs is essential.
+ **Collaborative Team Player:** Comfortable working with cross-functional science, data, and product teams in a fast-paced, mission-driven environment.
+ **Communication Skills:** Strong written and verbal communication skills, capable of translating complex RWE concepts into impactful narratives for decision-makers.
\#LI-BC1
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation.
The estimated base salary range (not including variable pay) for this role is:
$136,000-$170,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$136k-170k yearly 29d ago
Client Success Partner - Payroll-HCM
Crescent Payroll Solutions
Account director job in Metairie, LA
Are you a Customer Service Superstar who enjoys making great things happen for others? Are you looking for a fun and motivating workplace with a family vibe? We're growing and looking for that special someone to add to our dynamic Operations team. If you enjoy perpetual learning, have an inquisitive nature, and are looking to join an organization that supports your individual growth and development, this Client Success Partner role may be the perfect opportunity for you.
If you are looking for an exciting career with one of the fastest growing, independent payroll companies in the country with a team of motivated employees, proven leaders, and unlimited earning potential, then Crescent Payroll Solutions is where you want to be. We pride ourselves on being a successful alternative to large publicly owned payroll companies. At Crescent Payroll we bring unique solutions to the marketplace and strive to delight our customers every day. We are engaged in our communities and contribute to local non-profits. Join us today to learn why we're quickly becoming the premier choice in customized payroll and HR solutions.
Reasons you should join Crescent Payroll:
Rock solid industry leader for HCM and Payroll
An Inc. 5000 honoree for 4 consecutive years for being one of the fastest growing companies in the country.
A New Orleans City Business Best Places to Work for 4 consecutive years.
Renowned for 98% customer retention with industry leading Net Promoter Score
Proprietary, web-based technology that provides competitive advantages.
Locally owned and operated
Opportunities for advancement
Here is what you will receive:
Competitive Compensation
Extensive operations training program with helpful tools and on-going operations team and management support.
Here is what we are looking for:
0-2 years of payroll processing experience (preferred) or customer service experience
Ambitious, competitive , and highly self-motivated individual
Detail and follow-up oriented
Excellent customer service and listening skills
Projecting a positive image in representing the company to clients and the community
Exemplary communication skills to include written, verbal, and presentation skills
Self starter with ability to meet deadlines in a fast-paced environment
Hungry to learn, humble enough to listen, and forming deep relationships is one your greatest strengths.
Understand, embrace, and embody Crescent Payroll Core Values. Those core values clearly define the Crescent Payroll culture, and they must be reflected in everything we do and every interaction we have. Our core values are the framework from which we make all of our decisions.
Positively impacting the lives of others
Male a difference today for a better tomorrow
Do the little things well, it leads to great results
Focus on balance in work and in life
Core Focus: Growing a Reliable Business with passionate people.
Company Perks:
Robust 401k match program
Great benefits plans for medical, dental, vision, and voluntary insurance
Significant paid time off plus company paid holidays
After 3 years of service, $1500 towards a vacation
After 6 years of service, $2000 towards a vacation
After 7 years of service, 2 week paid sabbatical
Quarterly community-focused opportunities
Quarterly social outings with the Team
Wellness and employee assistance programs
Crescent Payroll is proud to be an equal opportunity employer and encourages veterans and those self-identified as diverse to apply.
$92k-157k yearly est. 1d ago
Strategic Client Partner
Sparkhound 4.3
Account director job in Baton Rouge, LA
Job DescriptionDescription:
As a Partner at Sparkhound, you will own client outcomes, serving as both a Customer Success Leader and Sales Growth Driver. You will take full ownership of client relationships - ensuring seamless project execution, strategic account growth, and new business development.
This role demands a blend of strategic leadership, consultative sales expertise, and hands-on delivery oversight. You will drive account strategy, business development, and execution, fostering long-term partnerships, driving innovation, and aligning Sparkhound's services with clients' strategic priorities.
Success in this role requires close collaboration with internal teams to ensure flawless execution, measurable impact, and sustained client success.
This is a high-visibility, high-impact role for a self-driven leader who excels in building trust, delivering results, and identifying growth opportunities within client accounts.
Client Strategy, Success & Growth
· Own the client experience by ensuring seamless project delivery, measurable outcomes, and ongoing value realization.
· Develop and execute strategic account growth plans, expanding relationships and unlocking new opportunities.
· Build deep, trusted relationships with C-suite and senior stakeholders, acting as their strategic partner and advocate.
· Act as the go-to advisor for clients, helping them navigate challenges and adopt innovative digital solutions.
· Identify cross-sell and upsell opportunities by deeply understanding client needs and positioning Sparkhound's services to drive long-term value.
· Lead Quarterly Business Reviews (QBRs) with clients to track success metrics and uncover additional opportunities for collaboration.
· Expand client relationships across Technology, Business, and Finance leadership teams to position Sparkhound as a trusted advisor.
Delivery Oversight & Execution
· Own the client outcome by ensuring that project execution meets business objectives and aligns with Sparkhound's high standards.
· Work closely with internal teams to proactively remove roadblocks and drive successful project execution.
· Set project KPIs, track performance, and drive continuous improvement in client engagements.
· Conduct post-mortem project reviews with clients and internal teams to ensure continuous improvement.
· Serve as a day-to-day contact for client issues during account stabilization and growth phases.
Sales & Business Development
· Own a $3M+ revenue target in Year 1, focused on both new customer acquisition and expansion of existing accounts.
· Leverage your business network to generate opportunities and accelerate deal closures.
· Proactively identify new leads, generate demand, and convert prospects into long-term clients.
· Articulate Sparkhound's digital transformation capabilities (e.g., Artificial Intelligence, Custom App Development, Process Automation, Data Analytics) to both technical and functional audiences.
· Lead high-stakes negotiations to secure new business and long-term contracts.
· Speak at industry events, network with key decision-makers, and position Sparkhound as a thought leader in digital transformation.
· Develop and execute sales strategies to expand Sparkhound's presence in the market.
· Use a consultative approach, engaging clients in strategic discussions to uncover business challenges and propose tailored solutions.
Brand Advocacy & Marketing Engagement
· Expand Sparkhound's presence through speaking engagements, industry networking, and brand advocacy.
· Represent Sparkhound at conferences, panels, and executive roundtables, positioning us as a leader in digital transformation.
· Create and share client success stories, case studies, and industry insights to strengthen our market credibility.
· Leverage your network and strategic marketing efforts to increase inbound opportunities and referrals.
· Maintain expertise in emerging technologies, industry trends, and digital transformation best practices.
Leadership & Talent Development
· Mentor and supporting consulting and delivery teams, ensuring alignment with client success goals.
· Provide input on performance reviews and career development for employees supporting client projects.
· Foster a culture of collaboration, innovation, and excellence across account teams.
Requirements:
Qualifications:
· 10+ years of experience in client management, business consulting, or account strategy in a technology or digital transformation environment.
· Proven ability to drive account strategy, execute successful delivery, and lead cross-functional teams.
· Proven ability to drive account strategy, execute successful delivery, and lead cross-functional teams.
· Experience in both sales and delivery, with a strong ability to build relationships, generate leads, and drive revenue growth.
· Demonstrated success in meeting or exceeding revenue targets, with experience closing $5M+ in annual sales through new and existing accounts.
· Exceptional executive presence, with the ability to engage and influence C-level stakeholders.
· Highly skilled in contract negotiations, project oversight, and business growth strategies.
$104k-149k yearly est. 6d ago
Strategic Accounts Director
Stats Perform
Account director job in Pointe a la Hache, LA
Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting.
Through the latest AI technologies and machine learning, we combine decades' worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights. In turn, improving how sports fans interact with their favorite sports teams and competitions.
How do we add value?
Media outlets add a little magic to their coverage with our stats and graphics packages.
Sportsbooks can offer better predictions and more accurate odds.
The world's top coaches are known to use our data to make critical team decisions.
Sports commentators can engage with fans on a deeper level, using our stories and insights.
Anywhere you find sport, Stats Perform is there. However, data and tech are only half of the package. We need great people to fuel the engine.
We succeeded thanks to a team of amazing people. They spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' support staff, you've got all the ingredients to make it a magical experience!
As a Strategic AccountsDirector at Stats Perform, you will lead commercial strategy for a portfolio of high-value enterprise clients. You will build trusted relationships with senior executives, drive retention and growth, and uncover new opportunities within complex organizations. Partnering cross-functionally, you will oversee all aspects of account management, from strategic planning and renewals to expansion and consultative solution delivery Beyond your account management duties, you will take ownership of acquiring key new strategic accounts, ensuring smooth onboarding and accelerating their path to growth.
Responsibilities:
Drive revenue growth through retention, expansion, and new business within strategic enterprise accounts
Develop and execute account plans with multi-year growth strategies and executive engagement
Build strong relationships with C-suite and senior stakeholders; act as a trusted advisor
Lead complex negotiations and renewals; ensure high customer satisfaction and value realization
Collaborate with internal teams to deliver solutions and resolve client issues promptly
Maintain accurate forecasting and pipeline management
Required travel of up to 30%
Required Qualifications:
Bachelor's degree in business, marketing, or related field
10+ years of B2B enterprise sales/account management experience with proven success
Experience selling to C-suite and managing complex, multi-stakeholder deals
Strong account planning, negotiation, and consultative selling skills
Excellent communication and presentation abilities
Proficiency with Salesforce or similar CRM
Why work at Stats Perform?
We love sports, but we love diverse thinking more!
We know that diversity brings creativity, so we invite people from all backgrounds to join us. At Stats Perform you can make a difference, by using your skills and experience every day, you'll feel valued and respected for your contribution.
We take care of our colleagues
We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, ‘No Meeting Fridays,' and flexible working schedules.
We pull together to build a better workplace and world for all.
We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups.
Diversity, Equity, and Inclusion at Stats Perform
By joining Stats Perform, you'll be part of a team that celebrates diversity. A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment. That is why our Diversity, Equity, and Inclusion goals underpin our core values.
With increased diversity comes increased innovation and creativity. Ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.
$99k-169k yearly est. Auto-Apply 2d ago
Director, External Expert Strategy & Engagement
Otsuka America Pharmaceutical Inc. 4.9
Account director job in Baton Rouge, LA
The Director, External Expert Strategy & Engagement is a critical role responsible for defining, standardizing, and overseeing the company's global strategy for engaging a broad spectrum of external stakeholders. This includes Key Opinion Leaders (KOLs), Digital Opinion Leaders (DOLs), Payers/Access Stakeholders, Academic/Integrated Health Systems, Patients/Caregivers, and Patient Advocacy Groups. The role is accountable for establishing the governance, process clarity, and technological infrastructure necessary to ensure coordinated, high-value, and non-transactional interactions across all functional areas, distinguishing tactics based on the asset lifecycle stage (Early vs. In-line). This position reports directly to the Executive Director of External Engagement and Field Excellence.
****
**Key Responsibilities:**
**Strategic Governance and Accountability**
+ Establish clear accountability and process ownership for all external expert engagement activities, defining roles and responsibilities across the Medical Affairs (GMA) function to address the current pain point of limited clarity on accountabilities and responsibilities.
+ Develop and implement a standardized global strategy for external engagement that distinctly tailors objectives based on asset lifecycle (e.g., Early Asset engagement must focus on obtaining input from KOLs and Payers on trial design and clinical/economic value).
**System and Data Management**
+ Coordinate with stakeholder engagement liaisons (from GMA, Commercial, Clinical Development, Market Access, Patient Advocacy and Stakeholder Management, Corporate Communications, and Government Affairs) and IT to migrate multiple, overlapping stakeholder lists.
+ Drive process adherence for the consistent upkeep and governance of the centralized external stakeholder list, ensuring the database accurately tracks engagement across all categories of stakeholders (e.g., Patients/Caregivers, Academic Systems, Digital Opinion Leaders).
+ Champion the use of the centralized system to track all medical expert interactions, contact attempts, and strategic insights captured.
**Coordination and Best Practices**
+ Facilitate connections between the designated primary stakeholder lead contact and any internal team member seeking subsequent outreach to prevent multiple concurrent communications and requests.
+ Encourage and mandate best practices for GMA preparation before any stakeholder outreach, ensuring all engagement is high-quality and strategically aligned.
+ Partner with the Training team to develop standardized training and resources for internal teams on proper engagement protocols, compliance guidelines, and use of the centralized Veeva system, highlighting the specific goals for engaging each stakeholder group.
+ Collaborate with Global Training Lead to coordinate any needed training on external engagement processes and/or capabilities.
+ Consider technology and AI to support workflow improvement.
**Qualifications:**
**Education and Experience:**
+ Advanced scientific or clinical degree is required (PharmD, MD, PhD, or equivalent).
+ Minimum of 8 - 10 years of progressive experience in the pharmaceutical or biotechnology industry, with at least 5 years in Global Medical Affairs, Strategic Operations, or an equivalent function focused on External Expert/KOL Engagement.
+ Proven experience in designing, implementing, and managing global engagement processes across multiple therapeutic areas and across different asset lifecycle stages.
+ Demonstrated success in leading a complex cross-functional project (e.g., system migration, process standardization) involving IT and multiple business units.
**Skills and Competencies:**
+ Exceptional ability to drive process governance and change management across a global matrix organization.
+ Superior Stakeholder Management and influencing skills, capable of gaining consensus and driving compliance among diverse functional leaders (Commercial, Clinical, Global Medical Affairs).
+ Strong technological acumen with proven experience working with Veeva or similar management platforms for centralized data management.
+ Excellent communication and presentation skills, with the ability to articulate the strategic value of coordinated external engagement to senior executive leadership.
+ Motivated and solution-oriented, with a clear focus on simplifying complex processes for end-users.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $183,335.00 - Maximum $274,160.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$183.3k yearly 38d ago
Director, Account Management
Chalk Digital 3.3
Account director job in Sun, LA
About Chalk
Chalk is building the data platform that powers the future of machine learning applications. We tear down complexity, latency, and scale barriers that have traditionally constrained ML capabilities. Our platform combines Rust-speed performance with elegant tools that developers love to use. Leading companies depend on Chalk to run real-time ML systems for fraud prevention, identity verification, and dynamic decisioning. We've recently raised a $50M Series A led by Felicis.
About the role
As Director, Account Management, you will build and scale Chalk's post-sale motion from the ground up. You'll own retention, expansion, and long-term customer value, ensuring Chalk becomes core infrastructure for our customers.
Reporting to the VP of Sales, this role is for someone who has personally carried a number, scaled post-sale motions from 0-1, and knows how to combine rigor, speed, and technical credibility. You will set strategy, build the team, and stay close to the most important accounts.
We work in person Monday through Friday from our SF, LA, or NY offices. We do not currently offer remote or hybrid roles.
What you'll do
Own company-wide post-sale outcomes including NDR, retention, expansion revenue, NPS, and CSAT
Build, hire, and scale the Account Management function from early stage to enterprise-ready
Define account segmentation, coverage models, and success criteria
Design and operationalize customer health scoring frameworks grounded in quantitative signals such as usage, adoption, support data, and engagement
Establish standards for reporting, forecasting, and reviewing account health, risk, and expansion pipeline
Set playbooks for driving usage, identifying cross-sell and upsell opportunities, and unlocking new use cases
Partner closely with sales, FDEs, Engineering, and Technical Support to align post-sale execution
Serve as executive sponsor for strategic enterprise accounts and complex expansions
Build a scalable approach to identifying customer wins and translating them into testimonials, case studies, benchmarks, and reference programs in partnership with Marketing
Ensure tight feedback loops between customers, Support, and Product to influence roadmap and reliability investments
Build a strong data-driven culture within the post-sale organization
What we're looking for
10+ years of experience in Account Management, Customer Success, or related post-sale roles; 5+ years in a management role
Proven history of carrying a number and owning retention and expansion metrics
Experience scaling post-sale motions from 0-1 at a high-growth B2B startup
Deep familiarity with complex, technical products and enterprise buying environments
Strong quantitative orientation with comfort owning dashboards, forecasts, and executive-level reporting
Executive presence and ability to influence senior technical and business leaders
Ability to build scalable processes without introducing unnecessary bureaucracy
Bonus points
Experience with ML infrastructure, data platforms, or developer tools
Familiarity with MLOps, real-time systems, or feature stores
Benefits
⚕️Comprehensive medical, dental, and vision insurance
🏦 Flexible Spending Account (FSA), Health Savings Account (HSA)
🦮 Expert Healthcare Guidance
💵 Retirement savings
🎄15 company holidays each year
🏖️15 days of personal time off each year
🚌 Flex Commuter Benefits
🌮 Daily lunch and dinner on Chalk
🥤Office is fully-stocked with drinks and snacks to fuel your work day.
🍽️ Staying late? Dinner is on us
🚖 Staying even later? Grab an Uber / Lyft home on Chalk
Compensation
Range: Salary + Equity based on experience
Actual compensation awarded to successful candidates will be based on several factors, including individual qualifications objectively assessed during the interview process.
Our comprehensive total package plays a major role in how we recognize individuals for the impact they will have on Chalk's growth and us achieving our goals.
Chalk offers early team member equity and competitive benefits package in addition to the cash compensation.
Inclusivity
Chalk is an equal opportunity employer. We value diversity and inclusion and provide reasonable accommodations to anyone in need of individualized support.
$94k-151k yearly est. Auto-Apply 35d ago
Director of Sales and Marketing
Alvarez Construction 4.2
Account director job in Baton Rouge, LA
Job DescriptionSalary:
Director of Sales & Marketing
Reports to:President
About Us
Alvarez Construction closed 315 homes last year, and we are ready to take our growth, innovation, and consistency to the next level. Were seeking aDirector of Sales & Marketingwith proven expertise innew home construction sales and marketing someone who understands the full builder package, from model homes and community launches to digital campaigns and Realtor outreach.
This leader will be responsible for driving measurable results, improving margins, and holding their team accountable, while also fostering a strong culture of collaboration and teamwork.
Key Responsibilities
Sales Leadership & Growth
Lead and coach the sales team to meet and exceed sales goals.
Drive absorption pace while protecting profitability through disciplined incentive use and margin management.
Implement community-specific strategies, including model home merchandising, grand openings, and Realtor events.
Regularly analyze competition, market trends, and buyer feedback to adjust positioning and keep communities competitive.
Marketing Strategy & Execution
Develop integrated marketing plans for new community launches and existing neighborhoods, ensuring alignment with margin goals.
Oversee model home strategy (design, presentation, and merchandising) to maximize buyer experience and sales conversion.
Manage branding, advertising, digital presence, and listing platforms with a focus on lead generation and ROI.
Strengthen Realtor relationships and referral networks to expand market reach.
Accountability & Performance Management
Establish KPIs for traffic, conversion, pace, incentive spend, and marketing ROI.
Build dashboards and reporting to measure results and inform leadership decisions.
Hold the team accountable for results with clear standards and regular reviews.
Team Development & Culture
Recruit, train, and mentor a high-performing sales and marketing team with an enthusiastic attitude.
Foster a culture of collaboration, integrity, and customer-first service.
Ensure product knowledge, area knowledge, and energy are consistent across all team members.
Qualifications
Heavy experience in new home construction sales & marketing (5+ years minimum)(new home builder or developer background required).
Strong knowledge of model home strategy, community launches, and builder marketing packages.
Proven ability to balance sales pace withmargin protection and improvement.
Data-driven approach with strong analytical and reporting skills.
Excellent communication, negotiation, and presentation abilities.
Bachelors degree in Business, Marketing, or related field preferred.
What We Offer
A leadership role in a growing, family-owned company with a strong reputation in Louisiana.
The opportunity to directly impact pace, innovation, and profitability.
Competitive compensation package with salary, performance incentives, and benefits.
$100k-160k yearly est. 20d ago
Executive Steward - The National WWII Museum
Salary 3.7
Account director job in New Orleans, LA
Job Listing: Executive Steward
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.
Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.
Location: We are seeking an experienced Executive Steward for The National WWII Museum located in New Orleans, LA.
Unit Description:
The National WWII Museum tells the story of the American Experience in
the war that changed the world
...why it was fought, how it was won, and what it means today...so that all generations will understand the price of freedom and be inspired by what they learn.
The National WWII Museum is now the top-rated tourist destination in New Orleans, TripAdvisor's #3 museum in the country, and an unforgettable way to experience World War II.
Job Overview:
The Executive Steward is responsible for overseeing all kitchen and foodservice‑related sanitation, dishwashing, equipment transportation and cleaning operations across The National WWII Museum. The role includes leadership and scheduling of stewarding staff, supervision of all sanitation functions, maintenance of dish machines and cleaning equipment, chemical and supply inventory oversight, coordination of waste removal, support for catering operations, management of cooler/freezer and storage area cleaning, planning and executing deep‑cleaning projects, ensuring safety and compliance, cross‑department communication, reporting and documentation, and emergency response.
Essential Responsibilities:
Work closely with the Executive Chef and Sous Chefs for production schedules and cleaning needs.
Supervise all stewards and stewarding functions including dishwashing, deep cleaning, equipment upkeep, and waste management.
Create and manage weekly schedules (Two weeks in advance) for all stewards and stewarding supervisors.
Oversee operation and routine maintenance of the 3 commercial dishwashers.
Maintain inventory of all cleaning chemicals, tools, and equipment.
Oversee trash removal from all kitchens and coordinate event waste removal and catering equipment return.
Organize pulling, transportation, and return of catering service equipment.
Plan and execute deep cleaning projects on a rotating basis.
Ensure compliance with local health codes, OSHA, and Sodexo SOPs.
Train all stewards in safe chemical handling (per SDS sheets), correct use of PPE, equipment operation/maintenance, and emergency procedures.
Qualifications/Skills:
2+ years of previous stewarding leadership experience within a complex food service environment.
Strong working knowledge of food safety, sanitation, and general workplace safety standards with knowledge of Health Department requirements.
Flexible availability including evenings, weekends, and holidays.
Other Requirements:
Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.
Hours may be extended or irregular to include nights, weekends and holidays.
Why Join Sodexo Live!?
At Sodexo Live!, we're proud to be experience makers, creating unforgettable moments for people across a wide range of industries and events. We bring that same commitment to our team members by offering a comprehensive benefits package that begins on day one, additional benefits include:
Health Savings and Flexible Spending Accounts
Life and Disability Insurance
Accident, Critical Illness, and Hospital Indemnity Coverage
Identity Theft Protection
Adoption Assistance
Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.
Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.
$69k-95k yearly est. 5d ago
Account Manager - Home Health Business Development
Vital Caring Group Available Jobs
Account director job in Lake Charles, LA
Join VitalCaring - Where Your Passion Changes Lives!
Are you looking for a career where compassion meets purpose? At VitalCaring, we're more than a home health and hospice provider-we're a family that supports, inspires, and uplifts both our patients and our team members.
Who We Are
Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 65 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.
Why Choose VitalCaring?
Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families-today and into the future
Make a Meaningful Impact - Help patients and families navigate their healthcare journey with compassion and dignity.
Thrive in a Supportive Team - Work with a team who genuinely care and invest in your success.
Grow Your Career - Take advantage of advanced training, mentorship, and career development opportunities.
Competitive Pay & Benefits - Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being-offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements.
Compensation/Earning Potential:
generous salary with unlimited commission potential
Health & Wellness
Medical, Dental & Vision
Pharmacy Benefits
Virtual & Mental Health Support
Flexible Spending Accounts (FSAs) & Health Savings Account (HSA)
Supplemental Health & Life Insurance
Financial & Legal
401(k) with Company Match
Employee Referral Program
Prepaid Legal Plans
Identity Theft Protection
Work-Life Balance & Perks
Paid Time Off
Pet Insurance
Tuition & Continuing Education Reimbursement
Join VitalCaring Group and experience a company that invests in you every step of the way!
As the Account Manager, you will:
Proactively develop and sustain relationships with existing referral sources, including physicians, hospitals, senior living communities, and other healthcare providers, primarily through in-person visits to foster trust and collaboration.
Regularly identify and pursue new referral sources by cold calling and attending community networking events to build a diverse and expanding pipeline.
Meet or exceed specific referral targets, with a focus on consistently growing your territory and maintaining high levels of activity.
Serve as the primary point of contact for referral partners, ensuring they receive timely updates and excellent service that encourages ongoing referrals.
Collaborate with operational partners to coordinate patient care and ensure seamless service delivery based on referral source feedback.
Track daily productivity through effective CRM management.
Engage in community outreach, educational events, and professional networking to raise awareness of VitalCaring's services and create new opportunities.
Skills for Success:
A proactive, self-starter attitude with a demonstrated ability to hunt for new business opportunities and develop new referral partnerships.
Comfort with field work, including face-to-face meetings and networking within healthcare communities.
Exceptional relationship-building skills, able to establish trust quickly and maintain strong, professional rapport over time.
Goal-oriented with a proven track record of hitting or exceeding targets in a sales or account management role.
Highly organized, disciplined, and capable of managing a dynamic schedule that balances client meetings, prospecting, and reporting.
Excellent communication skills, both in person and virtually, with a focus on customer service and solution finding.
$69k-129k yearly est. 13d ago
Director of Sales & Marketing
Makeready LLC
Account director job in New Orleans, LA
Job Description
This individual is the property's best storyteller and a chief brand ambassador. Leading with a laser-sharp focus to drive topline revenue while connecting people-to-people is their primary focus, without losing sight of a sought-after market position. This team member stays curious but is also thoughtful in their decisions by coaching and leading a dynamic group of high-performing individuals who love to win in all aspects of the business. The person who truly creates the plot, assembles the pieces, and executes a flawless pull-through.
Requested Tasks
Develop and execute comprehensive sales plans to achieve revenue targets and maximize profitability.
Lead, mentor, and motivate the sales and catering team to drive performance and exceed goals.
Collaborate with revenue management to optimize pricing strategies and increase market share.
Manage the hotel's brand identity as well as programming and activations.
Requested Capabilities
Proven track record of driving revenue growth and achieving sales targets.
Strong leadership, communication, and interpersonal skills.
Strategic thinker with the ability to develop and execute effective sales strategies.
Excellent negotiation and relationship-building skills.
Proficiency in CRM software, digital marketing platforms, and Microsoft Office Suite.
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members, including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program, and a wide range of additional ancillary benefits. The health, happines,s and well-being of our team is our top priority.
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.
$85k-144k yearly est. 16d ago
Relationship Account Manager
Washington Nat'l Ins Co
Account director job in New Orleans, LA
PMAUSA has been helping Americans create and protect assets. Today, we have 700 representatives and 4 million customers across the nation. At PMA , we believe that a significant contributor to a successful career begins with a Positive Mental Attitude. That's why we've created a dynamic organization that enables sales professionals to achieve tremendous career and financial success while helping their customers take care of themselves and their families. We believe in keeping our customers for life by offering value-added products that provide protection today and increased value for the future. Our relationship with the
Washington National Insurance Companies
permits us to bring our customers one of the most comprehensive lines of insurance and financial services products available.
JOB DESCRIPTION:
Washington National Insurance Company's largest American marketing partner, PMA USA, is currently hiring Sales Professionals - Territory Account Managers.
This is a Business-to-Business Sales position helping employers find health care benefit solutions, and improve employee retention by creating or enhancing their employee benefits packages with our products.
You will be working with our currently contracted school district, local government, and small business accounts, re-opening dormant accounts as well as developing new accounts.
Qualifications
DESIRED SKILLS AND EXPERIENCE:
You don't need a high-powered sales background. Many of our top sales professionals join PMA USA from a variety of industries, including military service, teaching, hospitality, retail, farming, legal and financial services and many others.
We do find, however, that our top sales performers all have the following skills and abilities:
Additional Information
WE OFFER:
Earn what you're worth, make a difference in people's lives, and have a great time while you do it!
Join a respected career and Apply Now!
PMA USA is an Equal Opportunity Company.
*Claims payments amounts based on claims payments to policyholders from January 1, 1995, to December 31, 2012. Return of premium amount reflects payments to policyholders from January 1, 1995 through December 31, 2013.
153502/14-1014, Expires 4/30/2017
$40k-64k yearly est. 3d ago
Director, Sales and Marketing
Trapeze
Account director job in Iowa, LA
As Director of Sales and Marketing you are responsible for leading our business strategy for long-term growth by developing the sales and marketing strategies for the business. You will have a focus on sales effectiveness, developing talent and creating rich customer partnerships that will drive growth in our businesses.
The role is highly cross-functional and requires a candidate that enjoys navigating ambiguity, aligning executive stakeholders, and collaborating with geographically dispersed teams. You are a highly visible leader that will create a results-oriented, innovative, best-in-class sales organization.
Job Description:
Director, Sales and Marketing
What we are looking for
As Director of Sales and Marketing you are responsible for leading our business strategy for long-term growth by developing the sales and marketing strategies for the business. You will have a focus on sales effectiveness, developing talent and creating rich customer partnerships that will drive growth in our businesses.
The role is highly cross-functional and requires a candidate that enjoys navigating ambiguity, aligning executive stakeholders, and collaborating with geographically dispersed teams. You are a highly visible leader that will create a results-oriented, innovative, best-in-class sales organization.
Responsibilities
Sales Leadership & Execution
* Achieve strong year-over-year bookings results to drive organic growth for the business.
* Set, meet, and exceed quarterly and yearly sales quotas and objectives.
* Measure, coach, mentor, and top-grade the sales and marketing team to ensure targets are met and surpassed. Proven track record of leading, motivating, and managing a sales and marketing team. Set performance goals to grow the team professionally and identify successors.
* Team leadership of Customer Success Managers (CSMs), Business Development Managers (BDMs), Account Executives (AEs), Sales Engineers, and Marketing
* Report on sales progress, activity, highlights, lowlights, and insights on a monthly basis.
* Manage escalations from customers and the sales team effectively by working with peers and taking decisive action, as appropriate.
Account Management & Customer Success
* Lead and develop a high-performing Account Management team, ensuring strong customer relationships and retention.
* Directly manage and mentor a group of Customer Success Managers (CSMs), fostering a culture of proactive customer engagement and value delivery.
* Oversee the execution of account plans, renewal strategies, and expansion opportunities within existing accounts.
Business Development Management
* Manage Business Development Managers (BDMs) through the entire sales cycle, from lead generation to deal closure and contracting.
* Ensure BDMs are equipped with the tools, training, and support needed to identify, qualify, and win new business.
* Monitor and optimize the performance of the sales team, providing coaching and guidance to achieve and exceed targets.
Industry Experience
* Drive sales of Enterprise Asset Management (EAM) leveraging deep industry knowledge and solution expertise.
* Demonstrate a track record of success selling complex software solutions to enterprise clients.
Sales Operations & Data
* Scrub sales data (predominantly Salesforce) to ensure accuracy
* Establish and reinforce sales guidance and policy as it pertains to the consultative selling process, account planning, and required data capture.
Go-To-Market (GTM) & Marketing
* Collaborate with Product and Marketing to ensure alignment with product strategies and GTM plans.
* Accountable for the creation and delivery of Product team-aligned Go-To-Market plans (GTMs), with a focus on sales execution.
* Participate in select marketing-related events, trade shows, and campaigns to build a strong reputation and brand.
* Accountable for integrated delivery across marketing channels (web, blog, email, social, media etc.) as defined by GTMs.
* Ensure that Trapeze delivers, sponsors, participates, and attends appropriate industry events
* Account for the analysis, delivery of results and insights based on marketing data.
* Accountable for defining and reporting on key targets, scorecards, and measures pertaining to: scorecards, key KPIs, Brand, GTM effectiveness, Channel Effectiveness, Event effectiveness etc.
Preferred Experience
* Minimum seven (7) years of work experience leading sales teams in software/technology companies, in a customer-facing role.
* Prior experience managing a P&L.
* Demonstrated experience managing Account Managers, Customer Success Managers, Business Development Managers, and Marketing
* Proven success selling EAM and/or ERP systems to enterprise clients.
* Bachelor's/Master's in Sales, Business, or Marketing.
* Effective presentation ability to influencers, senior executives, and industry audiences.
* Ability to travel up to 50%, globally.
* Experience working in a customer-facing role within the transit technology industry.
* Practical experience with Pragmatic Marketing and its application.
* Organizational change management certification/training.
Worker Type:
Regular
Number of Openings Available:
1