Your Money Line is actively seeking a motivating and strategic Director of Client Success to join our team. The Director of Client Success owns customer value and outcomes and is measured by gross and net revenue retention.
The person in this role reports directly to the COO and works cross-functionally to deliver an exceptional experience throughout the entire client lifecycle.
To succeed as Director of Client Success, you should be a motivating, data-driven leader who can rally a team around clear goals, balance empathy with accountability, and develop CSMS into their best professional selves.
About Your Money Line
Money is the #1 stressor for American workers-and we're on a mission to create financial stability and confidence for all. YML is a leading financial wellness benefit pairing AI-powered software with empathetic human coaching to change the financial lives of thousands of households-from teachers to nurses and everyone in between. With YML, employees get help with everyday money challenges, and employers see gains in team wellness, retention, and engagement.
Your Money Line was founded by Peter Dunn (aka Pete the Planner™) and is funded by leading Midwest investors, such as Allos Ventures, First Trust Capital Partners, Elevate Ventures, and CareSource.
Key Responsibilities
Own reporting and data analysis for the Client Success team, defining and building reports that act as leading indicators for customer and internal outcomes.
Lead a team of CSMs via one on ones, call coaching, and team meetings
Evaluate and propose new technology that makes CSMs' work easier, improves the customer experience, or delivers customer value.
Work cross-functionally to ensure customers realize value at every stage of their journey with Your Money Line.
Collaborate closely with Marketing to develop and execute client communications and engagement strategies that drive awareness and adoption of services, ensuring a consistent and impactful client experience.
Manage escalations for key accounts, partnering with CSMs and fellow leaders to resolve issues
Support revenue growth by coaching CSMs on negotiation, renewals, and identifying upsell and expansion opportunities.
Own and continuously improve client success playbooks.
Travel as needed for client on-sites and events.
Requirements
6-8 years in customer-facing roles (Customer Success, Account Management, Consulting, or similar)
3-5 years of experience inaccount management or client success within a B2B or B2B2C SaaS environment
1-2 years of experience leading CSMs, AMs, or equivalent.
Experience building or improving Customer Success processes and playbooks in a growth stage company.
Proven history of using data and reporting to drive decisions and improve outcomes.
Experience fielding escalations and leading strategic client meetings.
Experience in benefits, HR tech, financial wellness, or other participant-facing benefits environments is preferred.
Benefits
Medical Insurance
Dental and Vision Insurance
Life Insurance
401k with a 4% match
Company equity options
Work laptop
Unlimited wellness time off
Unlimited paid time off
Hybrid office model
Paid holidays
Paid maternity, paternity, and adoption leave
HSA and employer HSA contribution
Office snacks
Regular employee events
Fun startup culture
Voted a “Best Place to Work inIndiana” 2023, 2024, 2025
If you feel you meet these qualifications, you get excited by the idea of helping millions of people achieve financial stability, and you want to work with a diverse, hardworking team - we'd love to meet you.
$94k-142k yearly est. Auto-Apply 3d ago
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Director, External Expert Strategy & Engagement
Otsuka America Pharmaceutical Inc. 4.9
Account director job in Indianapolis, IN
The Director, External Expert Strategy & Engagement is a critical role responsible for defining, standardizing, and overseeing the company's global strategy for engaging a broad spectrum of external stakeholders. This includes Key Opinion Leaders (KOLs), Digital Opinion Leaders (DOLs), Payers/Access Stakeholders, Academic/Integrated Health Systems, Patients/Caregivers, and Patient Advocacy Groups. The role is accountable for establishing the governance, process clarity, and technological infrastructure necessary to ensure coordinated, high-value, and non-transactional interactions across all functional areas, distinguishing tactics based on the asset lifecycle stage (Early vs. In-line). This position reports directly to the Executive Director of External Engagement and Field Excellence.
****
**Key Responsibilities:**
**Strategic Governance and Accountability**
+ Establish clear accountability and process ownership for all external expert engagement activities, defining roles and responsibilities across the Medical Affairs (GMA) function to address the current pain point of limited clarity on accountabilities and responsibilities.
+ Develop and implement a standardized global strategy for external engagement that distinctly tailors objectives based on asset lifecycle (e.g., Early Asset engagement must focus on obtaining input from KOLs and Payers on trial design and clinical/economic value).
**System and Data Management**
+ Coordinate with stakeholder engagement liaisons (from GMA, Commercial, Clinical Development, Market Access, Patient Advocacy and Stakeholder Management, Corporate Communications, and Government Affairs) and IT to migrate multiple, overlapping stakeholder lists.
+ Drive process adherence for the consistent upkeep and governance of the centralized external stakeholder list, ensuring the database accurately tracks engagement across all categories of stakeholders (e.g., Patients/Caregivers, Academic Systems, Digital Opinion Leaders).
+ Champion the use of the centralized system to track all medical expert interactions, contact attempts, and strategic insights captured.
**Coordination and Best Practices**
+ Facilitate connections between the designated primary stakeholder lead contact and any internal team member seeking subsequent outreach to prevent multiple concurrent communications and requests.
+ Encourage and mandate best practices for GMA preparation before any stakeholder outreach, ensuring all engagement is high-quality and strategically aligned.
+ Partner with the Training team to develop standardized training and resources for internal teams on proper engagement protocols, compliance guidelines, and use of the centralized Veeva system, highlighting the specific goals for engaging each stakeholder group.
+ Collaborate with Global Training Lead to coordinate any needed training on external engagement processes and/or capabilities.
+ Consider technology and AI to support workflow improvement.
**Qualifications:**
**Education and Experience:**
+ Advanced scientific or clinical degree is required (PharmD, MD, PhD, or equivalent).
+ Minimum of 8 - 10 years of progressive experience in the pharmaceutical or biotechnology industry, with at least 5 years in Global Medical Affairs, Strategic Operations, or an equivalent function focused on External Expert/KOL Engagement.
+ Proven experience in designing, implementing, and managing global engagement processes across multiple therapeutic areas and across different asset lifecycle stages.
+ Demonstrated success in leading a complex cross-functional project (e.g., system migration, process standardization) involving IT and multiple business units.
**Skills and Competencies:**
+ Exceptional ability to drive process governance and change management across a global matrix organization.
+ Superior Stakeholder Management and influencing skills, capable of gaining consensus and driving compliance among diverse functional leaders (Commercial, Clinical, Global Medical Affairs).
+ Strong technological acumen with proven experience working with Veeva or similar management platforms for centralized data management.
+ Excellent communication and presentation skills, with the ability to articulate the strategic value of coordinated external engagement to senior executive leadership.
+ Motivated and solution-oriented, with a clear focus on simplifying complex processes for end-users.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $183,335.00 - Maximum $274,160.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$183.3k yearly 36d ago
National Account Manager (Northeast)
Evolus, Inc. 4.2
Account director job in Indianapolis, IN
Evolus (NASDAQ: EOLS) is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are seeking an experienced and driven National Accounts Manager to join our National Accounts team reporting to the Executive Director, National Accounts. As a successful candidate, you are a seasoned professional with broad experience in both sales and marketing, who thrives in a highly dynamic, fast-growing environment, and capable of delivering quick results. In this role, you effectively engage and influence customers. You enjoy a fast-paced, ever-changing environment, new challenges, and evolving your skills.
If you join our team, you will be working on some of the most exciting opportunities and challenges we face, with a team that values growth, recognition, and camaraderie. If you are looking for an opportunity to exhibit your knowledge and technical abilities in a unique environment, then look no further! In this role, you will be challenged to drive the success of Evolus in an effort to build a brand like no other.
Essential duties and responsibilities where you'll make the biggest impact…
* Own the relationship with all assigned national accounts, leading all sales initiatives and aligning marketing and field sales support to maximize performance
* Deliver on revenue goals by negotiating and managing customer contracts, driving strategic account plans, and expanding partnerships.
* Collaborate cross-functionally with sales, marketing, and internal stakeholders to design and execute customized strategies for key accounts.
* Actively communicate relevant information and deliverables to senior leadership and internal stakeholders
* Responsible for ensuring compliance with all federal, state, local and company policies
* Represent Evolus at national and regional trade shows, industry events, and client-facing engagements.
* Attend and participate in marketing and sales meetings as requested
* Expand consumer exposure to brand through consumer-focused National Account initiatives to achieve company goals with expansion of consumer base.
* Provide competitive analysis on consumer related loyalty programs and memberships to leadership
* Determine areas of opportunity to broaden adoption of consumer-based initiatives
* Home Office - With frequent travel within the Northeast Region
* Up to 60-65% travel
* May perform other related duties as required and/or assigned
Qualifications and Skills You'll Bring to the Team…
* Bachelor's degree in Life Sciences, Business, or related field.
* 5+ years of managing National/Key Account sales success across multi-state territories in the pharmaceutical or aesthetics industry (or highly transferable equivalent)
* Medical marketing experience or equivalent transferable experience
* Strong analytical acumen with proven experience using data to drive decisions, contract negotiations, and account growth.
* Exceptional communication skills-able to present complex technical and financial concepts with clarity and influence.
* Demonstrated ability to plan, prioritize, and execute strategies that achieve or exceed revenue goals.
* Highly self-motivated, adaptable, and detail-oriented with a strong team mindset.
* Proficiency with CRM tools and the Microsoft Office Suite
Preferred Qualifications…
* MBA or advanced degree in Business, Marketing, or related field.
* Proven track record in the aesthetics, beauty, or luxury consumer products industry, particularly within national account or brand partnership management.
* Experience launching and scaling new products in competitive markets.
* Demonstrated success in negotiating high-value contracts and building long-term partnerships with national retail or healthcare chains.
* Strong understanding of consumer loyalty programs, subscription models, and digital engagement strategies.
* Background in data-driven decision-making using CRM analytics, market intelligence, and performance metrics.
* Established industry network with relationships in aesthetics, dermatology, or med-spa channels.
* Experience leading cross-functional initiatives that blend sales, marketing, and operational execution.
Compensation & Total Rewards
This is an Exempt position. The expected pay range for this position is $135,000 to $150,000. You are eligible for a sales incentive compensation plan, terms and conditions apply. Your actual base salary will be determined on a case-by-case basis and may vary based on a number of considerations including but not limited to role-relevant knowledge and skills, experience, education, geographic location, certifications, and more.
We offer more than just a paycheck, and your base salary is just the start! Stay happy and healthy with our competitive suite of medical, dental and vision benefits to help you feel your best and be your best. We also provide those benefits you shouldn't have to worry about, from employer covered life insurance to short-term disability. Take advantage of the 401k match offered by Evolus and let us invest in your future. You may also be eligible for new hire equity and long-term incentives in the form of RSUs, stock options, and/or discretionary bonuses. We offer mental health and wellbeing resources for you to develop skills to find your calm, boost your confidence, and show up as your best self in work and life. Travel or relax and come back feeling refreshed with our flexible paid time off program for exempt employees and a paid time off accrual plan for non-exempt employees. Did we mention the holiday soft closure between the Christmas and New Years holidays? We have that, too. Additional perks include regularly catered team meals at our Evolus Headquarters, a fully stocked kitchen (Kombucha & Coffee included), and the opportunity to join an organization where our values of Grit, Impact, Fun, and Transparency are displayed daily.
Evolus takes pride in being a company on the forefront of innovation, while being committed to conducting its business with the highest degrees of integrity, professionalism, and social responsibility. We are also committed to complying with all laws and regulations that apply to our business. Employee welfare is no different. Here at Evolus, we don't just work together, we've built a culture of inclusion! Because of this, you'll find yourself immersed in an environment that not only promotes respect, collaboration and team building, but a community too. And that's just the tip of the iceberg. Join our team and see for yourself! EOE M/F/D/V. For more information, please visit our website at ************** or reach out to ******************.
#LI-HH1 #LI-REMOTE
$135k-150k yearly Auto-Apply 15d ago
Food & Beverage Corporate Account Manager
Hoh Water Technology 3.6
Account director job in Indianapolis, IN
HOH Water Technology is a leading, growing, third generation family-owned water treatment company celebrating 56 years of business! We take pride in our commitment to excellence and customer satisfaction. As we continue to grow, we're seeking a responsible and passionate individual to join our team.
Position Overview:
The Food & Beverage Corporate Account Manager will be responsible for managing and growing relationships with Food & Beverage providers, facilities, and corporate clients, with a strong emphasis on industrial water treatment solutions. This role requires leveraging water treatment experience to help customers optimize system performance, ensure regulatory compliance, and maintain product quality across their operations. The successful candidate will combine deep knowledge of water treatment and process systems with strong business acumen, excellent communication skills, and a thorough understanding of the Food & Beverage industry.
What we offer:
Base Salary range $110,000-$160,000 based on experience.
Full Benefits: Medical and Dental Insurance with a generous employer contribution, Company Contributed HSA Contribution of $1200 family/$800 Individual annually, 401K with company matching, 15 PTO Days/18 Paid Holidays, Company provided Life Insurance and Long-term disability, Short-Term Disability, Hospital, Critical Illness, FSA available, Health and Wellness Reimbursement & Profit-Sharing Bonus
Company provided vehicle, cell phone and laptop
Flexibility while working from home office and traveling to customers. Open to candidates located in the Midwest.
Great Culture -Caring Leadership, High Engagement, Team & Company events
Career Growth - Hands-on training, Employee Development, Manager Investment, Continuing Education Reimbursement
Main responsibilities of this position include:
Client Relationship Management:
Build and maintain strong, long-term relationships with existing Food & Beverage accounts and corporate clients.
Serve as the primary point of contact for all account-related inquiries, ensuring timely resolution of issues and concerns. This includes providing any required reporting, attending meetings and consolidating information as required for all HOH team members involved in the management of the account.
Schedule, coordinate and lead any required quarterly, semi-annual or annual meetings and L5 audits.
Cross-Selling Products and Services:
Identify opportunities for cross-selling products and services to current Food & Beverage clients, expanding the scope of partnerships.
Present new solutions and services to Food & Beverage clients, aligned with their evolving needs.
Business Development and New Food & Beverage Locations:
Research and identify potential new Food & Beverage locations, including animal processing facilities, canning plants, and bottling plants.
Develop and execute strategies to engage new Food & Beverage clients, expanding the company's footprint.
Meet or exceed sales goals and account growth targets by strategically managing accounts and identifying revenue opportunities.
Proactively manage the sales pipeline, tracking opportunities from initial contact through to close.
Market and Industry Insights:
Stay informed of industry trends, market changes, and emerging technologies in the Food & Beverage sector to offer innovative solutions.
Provide feedback to internal teams on market demands and competitive activity.
Network through various Food & Beverage related associations in the Midwest such as Midwest Food Producer, Wisconsin Cheese Association, etc.
Requirements
Bachelor's degree in Business, chemical engineering, or a related field.
Proven experience (3+ years) inaccount management, preferably within the Food & Beverage sector. Experience in water treatment is preferred.
Strong understanding of Food & Beverage facilities, processes, and regulations.
Excellent communication, negotiation, and problem-solving skills.
Ability to work independently and collaboratively with cross-functional teams.
Proficiency in CRM software and Microsoft Office Suite.
Must pass a Human Performance Evaluation (HPE), Motor Vehicle Report (MVR) and Drug Screening
Must be legally authorized to work in the U.S.
Overnight Travel may be required
$110k-160k yearly 60d+ ago
Strategic Account Executive- Chicago
Pagerduty 3.8
Account director job in Indianapolis, IN
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
***Must be located in IL,MN,MI**
**Overview of the Role**
PagerDuty is seeking an Strategic Growth Account Executive with experience selling SaaS products to Enterprise accounts. In this role, you will report to a Regional Sales Director. We are seeking a dynamic sales professional who not only embraces technology but also knows how to excel while doing it! We're on the lookout for someone with a consultative sales approach, a proven knack for driving sales growth, and the ability to captivate a tech-savvy audience.
In this role, you will exhibit all the characteristics associated with a high performance sales culture, specifically leading and managing a pipeline of new business expansion opportunities within our existing accounts to deliver results against sales targets. Your territory will consist of strategic Global 2000 accounts and focused on approximately 6 accounts. You will need to have the ability to go wide within accounts to align our operations cloud story to different stakeholders (multi-product catalog).
As a customer-centric organization, PagerDuty places immense value on delivering exceptional sales experiences. Your mission will be to go above and beyond, ensuring our customers receive nothing short of the finest sales journey imaginable.
This isn't just a job-it's an opportunity to showcase your sales prowess, leverage your tech-savviness, and inject your vibrant personality into every interaction. Join PagerDuty and be a part of a thrilling sales adventure where you'll thrive, have fun, and make a significant impact!
**Key Responsibilities:**
**Value Selling- focus on highlighting the unique PD value and benefit our products and services can provide to a customer. It goes beyond just features and price, emphasizing the impact and solutions that address the customer's specific needs or challenges**
+ Possess a deep understanding the problems and focus areas of your stakeholders and effectively communicating the technical wins and strategic business outcomes we can align to and drive with a PagerDuty partnership
+ Develops strategic plans that anticipate and address customer needs and preferences based on competitor knowledge and industry trends
+ Identifies long-term strategies to grow accounts by aligning with our customers Big Problems and objectives
**Sales Effectiveness- Establishing, overseeing and maintaining genuine connections with customers**
+ Negotiate positive business outcomes with existing customers for PagerDuty
+ Managing and closing complex, multi-product sales cycles for Fortune 500 accounts
+ Conducts consistent and effective conversations with the senior-level executives (SVP+) to garner interest and support for new initiatives
+ Strong presentation skills verbally and visually by customizing content and slides to an internal or external audience; Shares information with customers to build credibility, show integrity, and highlight the value of PagerDuty; and tailors presentations to suit the audience's level and interests.
+ Encourages positive conversations between existing customers and sales teams, leading to solutions aligned with the customer's strategic vision.
**Sales Execution- Ensuring that one's own and other's work and information are complete and accurate; careful preparation for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled to contribute to PagerDuty's long-term strategic initiatives**
+ Planning - Mapping out your territory assignment, priority account targets and working with your greater support team to drive an effective territory strategy
+ Utilize historical data and market trends to provide accurate forecasts to management
+ Prospecting - leveraging our Marketing, Alliances, BDR programs to develop a point of view and approach to opening net new logo opportunities with a specific focus on Executive level alignment
+ Create effective strategies and qualify opportunities within accounts, including plans for winning business for PagerDuty
+ Documenting key qualification details, including use case, purchase timeframes, and next steps (MEDDICC & COM Framework)
+ Proactively engages internal resources and partners at the right time and in the right manner in order to move the sales process forward throughout their accounts.
**Basic Qualifications**
+ 12+ years field sales experience, preferably in software sales / SaaS sales
+ 6+ years of experience expanded into new areas of existing accounts
+ Strategic Account Management experience with Fortune 500 companies
+ Experience selling to C-level executives
+ Sold in a multi-product selling environment before
+ Travel expectations around 30%
**Preferred Qualifications**
+ Effective time management, complex deal management, account planning, and analytical skills
+ Consistent track record of exceeding sales targets
+ Self-sufficient with the ability to work independently and collaboratively
+ Previous Sales Methodology training (e.g. MEDDIC, SPIN, Command of Message, Challenger Sales)
The base salary range for this position is 160,000 - 185,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
$113k-150k yearly est. 60d+ ago
National Account Manager
Actively Hiring
Account director job in Westfield, IN
Job Title: National Account Manager Department: Sales Employment Type: Full-Time
Reporting to the Director of Sales this position will be responsible for finding and qualifying opportunities to sell all Storage Solution products, technologies and consultative engineering services to new accounts.
OVERALL RESPONSIBILITIES
Collaborate with Solutions Engineering & Project Managers to evaluate customer needs, qualify opportunities and generate proposals for consultative design and optimization engagements
Uncover and assess customer pain points and provide solution/service options to address their business needs
Develop effective relationships with all levels of Accounts and Prospects (Executive, Engineering, Finance, Procurement, Operations) to maximize SSI value to our customers
Proactively & strategically engage with sales leadership & salespeople to drive automation/technology opportunities
Schedule qualifying calls with customers on specific opportunities
Drive the follow-up process required to move the opportunity through the sales funnel
Network effectively to build relationships
Attend Industry Trade Shows as required
Become & remain knowledgeable on solutions & services and discuss available options
Work with Project Management and Project Coordination team members to ensure proper execution of projects and customer service
Build productive trust relationships with customers & networking contacts
Interface with multiple decision-makers within accounts
Negotiate the sale with all stakeholders
Share best practices with team members & company
Continually Increase knowledge of complex systems to present the best solution to Accounts/Prospects
Maintain effective, regular communication with all Accounts and Prospects
Participate in internal projects as requested
KNOWLEDGE & SKILLS REQUIREMENTS
Proven experience in meeting and exceeding sales targets
Proven ability to interface with all levels of an organization
3-5 years of sales experience is ideal, but not required
Ability to acquire knowledge of complex, highly technical systems
Ability to manage long sales cycles
Excellent listening, negotiation, presentation, closing and communication skills
Basic knowledge and abilities of Microsoft Office Products and use of a CRM is a plus
BA/BS degree or equivalent
PROFESSIONAL QUALITIES
Fast-Paced Multi-Tasker
Strong work ethic
Leadership qualities
Strong organizational skills
Ability to delegate tasks to team members with close follow up to ensure on-time accurate completion
WORK CONDITIONS
Office & field-oriented position with some overnight travel to project sites required
Overtime and weekend work will be required periodically
Why work for Storage Solutions?
At Storage Solutions, our greatest asset is our people. We have built a team of passionate intralogistics experts who collaborate and partner with distribution and fulfillment operations across North America and worldwide. We believe in providing tailored solutions for every square foot of an operation, and behind these solutions is a carefully selected team that shares our vision, culture, and core values.
We are committed to fostering a supportive and inclusive workplace where every team member can thrive. When you join us, you become part of a family that values your growth, well-being, and contributions. Together, we innovate, solve challenges, and celebrate successes.
Additional Benefits
Competitive Salary and Bonus Structure
Generous Paid Time Off
Medical, Dental, and Vison Benefits
401K with Company Match
Company HSA Contribution
Professional Growth Opportunities
$81k-110k yearly est. 60d+ ago
Account Supervisor
SMX Staff Management
Account director job in Muncie, IN
As an Account Supervisor, you will oversee the day-to-day management of a shift at a client site including interviewing and orienting new associates. You apply your outstanding organizational skills to facilitate an efficient, safe, and productive onsite operation.
Location: Muncie, IN
Essential Job Functions
* Directly supervise, coach, and mentor Group Leads and associates
* Run pre-shift meetings
* Track and report daily attendance
* Track and report associate performance and conduct
* Assist with recruiting efforts, orientation, and training
* Assist with payroll approval and processing
* Complete regular safety checks and complete accident reports
Experience
* High School diploma or GED, at least 2 years of related experience
* Knowledge of MS Office software: Excel, Outlook, PowerPoint, and Word
* Communications skills, both oral and written
* Strong interpersonal and customer service skills
* Exceptional attention to detail
Salary Range: $18.23 - $22.79 per hour, depending on experience and geographic location.
Please note that actual compensation offered may vary based on local pay requirements, and will meet or exceed state-specific minimum wage or salary thresholds.
Benefits and Well-Being:
We offer a competitive benefits package, including 6 paid holidays, 1 paid floating holiday and up to 15 days of Paid Time Off per year, Medical/Dental/Vision insurance, Company-matching 401(k) and Employee Stock Purchase Program, in addition to other programs and perks.
Physical and Work Requirements:
Branch work environment with frequent customer interaction, constantly operating a computer, phone, and other office equipment. Employees are frequently required to stand, walk, sit, talk, and/or hear for long periods of time. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move 25 pounds, and occasionally lift and/or move 50 pounds.
TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in the application or interview process. If you require disability-related accommodation during the application or interview process, please contact your Recruiter directly, Employee Relations at HR-Advice@trueblue.com, or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the application or interview process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
Staff Management | SMX, a TrueBlue company, is a leading staffing partner specializing in contingent workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions across North America, offering flexible temporary, seasonal and direct placement opportunities.
Our proven onsite staffing model and personalized recruitment services ensure that our clients receive skilled support while candidates find positions that match their goals. Staff Management | SMX is dedicated to creating impactful partnerships, prioritizing safety, compliance, and innovation to meet evolving workforce needs.
$18.2-22.8 hourly 11d ago
National Account Manager
Redhill Search
Account director job in Indianapolis, IN
Our client is a leading Field Marketing Organization for high level executives all over the country. They are one of the largest marketing companies in their industry. Our client acts as a liaison between top executives and the other companies whose products they distribute. This is a very consultative relationship based sales position. Additionally, our client provides the companies top executives with innovative training, a full service advertising agency, high level case design, and access to experts in all areas of business.
Position Highlights : National Account Manager
Due to their strict policy of promotion from within and the rapid rate of expansion, our client offers fantastic opportunities for growth & high earning potential. The first 3 months in the position will be spent as in a training role which will involve some shadowing a senior sales rep, heavy product training, and operational training. This allows the individual time to 1) complete all requirements (paid for by the company) 2) learn the industry business 3) fully understand value provided to clients. As an Account Manager, you will be responsible for growing relationships with a group of top executives. This is a great opportunity for young competitive entrepreneurs.
Compensation
Position offers a Base Salary + Bonus + Benefits:
Starting Base Salary: ~$55,000-$65,000
Overall First Year Compensation: $90,000- $100,000
Second Year Targets: $120,000+
Benefits: Health + Dental + 401(k)
Uncapped Bonus Structure
Top producers earn over $400,000 annually
Job Description
Responsible for selling to high level executives all over the country
Work with Sales Team to promote product
Participate in weekly ongoing sales training
Heavy phone work, and phone presentations
Manage high level relationships throughout the country
Have the ability to travel as needed
Knowledge, Skills, and Abilities Required
Strong competitive background and very positive attitude
Able to work efficiently in a fast-paced environment.
Excellent oral communications skills, including formal presentations and group facilitation
Must be self-motivated with a good work ethic, and have demonstrated the discipline to work independently
Ability to excel in a competitive, team oriented environment
Ability to handle customer calls with a positive, problem-solving attitude
Ability to handle multiple projects to completion
Strong ability to provide detailed and concise documentation
We are a team looking for motivated, competitive, and hard working individuals that are career orientated. Our ideal candidate will demonstrate integrity and a strong work ethic in a competitive and results oriented environment. If you wish to join a winning team where you can build a successful career, this is an ideal opportunity.
The above declarations are not intended to be all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a list of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job and are a reasonable representation of its activities.
$90k-100k yearly 60d+ ago
National Accounts Manager, Publix
Heartland Food Products Group 4.5
Account director job in Carmel, IN
National Account Manager - Publix Heartland Food Products Group is seeking a National Account Manager (NAM) to lead our business with Publix, one of Heartland's most strategic retail partners. This role is ideal for a proven CPG sales leader with direct experience calling on this account, established relationships with merchandising teams, and a passion for building brands through strong retailer collaboration.
This position is remote, ideally based in Tampa, FL.
What You'll Do
Own Strategic Customer Leadership
* Serve as the primary sales lead and relationship owner for Publix and Southeast Grocers
* Build and deepen partnerships with merchandising teams to drive mutual growth
* Represent Heartland's brand portfolio with confidence, credibility, and a growth mindset
Drive Growth Across Heartland's Brand Portfolio
* Develop and execute annual Joint Business Plans aligned to Heartland's growth, profitability, and brand-building priorities
* Lead assortment, pricing, merchandising, and promotional strategies that expand distribution and household penetration
* Champion innovation and new item launches, ensuring strong customer alignment and flawless execution
Deliver Results Through Best-in-Class Execution
* Own volume, trade spend, and profitability targets for Publix and Southeast Grocers
* Lead promotional planning, display strategy, and in-store/online execution in partnership with merchandising teams
* Provide accurate forecasting and demand inputs to support high service levels and efficient inventory management
Leverage Insights to Win at Shelf
* Use syndicated data (Circana/IRI, Nielsen) and customer insights to identify category opportunities and support fact-based selling
* Partner with customer merchandising teams to improve shelf placement, promotional ROI, and execution quality
* Translate data into clear, compelling stories that support brand and category growth
Collaborate Cross-Functionally
* Act as the voice of Publix internally, aligning marketing, R&D, supply chain, finance, and operations
* Partner closely with marketing and category management to deliver customer-relevant brand strategies
What You Bring
Required Qualifications
* Bachelor's degree required; MBA a plus
* 7+ years of CPG sales or customer leadership experience
* Direct experience calling on Publix required
* Established relationships with Publix merchandising teams
* Strong understanding of grocery retail, trade management, and category management
* Proven track record of delivering profitable growth
* Prior people management experience or demonstrated readiness to lead
Preferred Experience
* Experience managing branded food or beverage portfolios
* Strong analytical and financial acumen
* Comfort working in a fast-paced, growth-oriented, matrixed organization
$86k-112k yearly est. 30d ago
National Account Manager - Amazon
Heartland Fpg
Account director job in Carmel, IN
About Us
Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, meal replacement shakes, coffee creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low calorie sweetener category and the most recognized in the world. We've also recently acquired the SlimFast brand and are growing!
We help people live happier, healthier, and longer lives by making it easier to reduce sugar.
We offer an excellent compensation and benefits package. Come grow with us!
This role is not a remote opportunity, it is on-site at our Corporate Office in Carmel, Indiana.
About the Role
We are looking for a National Account Manager, Amazon to join our expanding team. The National Account Manager, Amazon will be focused on growing the Splenda and SlimFast brands on Amazon. This role will report to the Omnichannel Director and work in collaboration with Heartland's marketing team.
Primary Responsibilities:
Amazon Account Management
Responsible for Amazon sales target and P&L
Manage and improve account profitability
Own Amazon budget and target planning, strategy and overall account management
Lead annual AVN and manage Vendor Manager and AVS relationship
Approve deductions and manage TPM system
Amazon Advertising
Strategize, implement, maintain and optimize advertising campaigns through Amazon's Seller Central and Vendor Central accounts including Sponsored Products, Sponsored Brands, and Display Advertising
Own relationship with Amazon's Ads team and our advertising agency
Coordinate with Heartland's marketing team to promote sales on Amazon through social media campaigns, email marketing campaigns, coupon programs and incorporating Amazon into master brand marketing strategies
Monitor and report on campaign performance including developing new reporting methods
Implement A/B testing to refine ad copy, creative, and targeting parameters for maximum effectiveness
Track spend and manage a large advertising budget
Amazon Catalog Management
Work with the Digital Merchandising Manager to optimize Amazon images, video, A+ content, brand story and brand store
Collaborate with brand management team to create compelling and conversion-focused product listings that fit into overall brand strategy
Monitor Amazon listings and work with internal teams to fix catalog issues
Work with commercialization team to develop products tailored to Amazon
Manage Amazon pricing
Data Analytics
Use data analytics tools like Helium10, Profitero and Amazon's Brand Analytics reports to conduct keyword research, competitor research and general market research
Use data analytics tools to track and improve keyword ranking and share of sales
Analyze key performance indicators (KPIs) to identify areas for improvement and growth opportunities
Develop actionable insights to optimize product listings, pricing strategies, and advertising campaigns
Report on marketing and sales performance to broader team
Desired Skills and Experience
Bachelor's degree required
Experience with Seller Central and/or Vendor Central
Experience in digital marketing with a focus on managing Amazon ads and SEO
Familiarity with Amazon tools like Brand Analytics and Helium10
Entrepreneurial self-starter with growth mindset
Detail oriented with good project management skills
Strong written and oral communication skills
Strong analytical skills and proficient in Microsoft Office (Outlook, PowerPoint, Excel: pivot tables, vlookups etc.)
$81k-110k yearly est. Auto-Apply 31d ago
National Accounts Manager (Port, Intermodal)
GVW Group, LLC
Account director job in Hagerstown, IN
at Autocar, LLC
Do you want to be a National Accounts Business Development Manager at Autocar?
Who are we? Autocar is the only American truck manufacturer focused on trucks for severe-duty vocational applications. But above all, Autocar is focused on our customers: Our truck helps our customers to be more successful and to achieve their challenging objectives.
Autocar's hundreds of customers include many of the largest retailers and freight handlers in North America, every national waste-hauling fleet, and major cities such as Chicago, Los Angeles, Houston, Miami, and Charlotte.
As the industry's technology and innovation leader, Autocar has forged strong partnerships with the leading suppliers in the business, including, Allison, Cummins, ArvinMeritor, Hendrickson among others, and has delivered more natural gas vehicles than all of our competitors combined.
Autocar is the oldest motor vehicle manufacturer in the United States and built America's first truck, in 1899. A proudly American-owned company, Autocar is headquartered in Hagerstown, Indiana and is affiliated with GVW Group, based in Highland Park, Illinois.
What will you do? As a National Accounts Manager, be part of a dynamic sales organization representing our terminal tractor business. Responsible for supporting our sales strategy at the national fleet level specifically with Port and Intermodal operators; developing and executing sales strategies with existing and conquest national fleet accounts. You will use your national fleet contacts with decision makers and your “leading edge” sales experience (very preferably in Port sector).
Responsibilities:
Develop account-level strategies for your designated Port/Intermodal-related National Accounts and execute against that plan independently, with the support of the National Account team.
Independently manage all associated sales activities for your book of national fleet accounts as it relates to the development and support of sales growth.
Forecast order and sales quotas; manage existing customer opportunities, penetrate conquest opportunities and effectively manage travel for account management.
What does it take to successfully undertake this role?
“Leading edge” national account sales experience, preferably in the trucking or capital equipment sector.
Experience and relationships within the Port (container handling) segment
Ability to develop and maintain a sales opportunity pipeline sufficient to capture or exceed annual top line growth targets.
Proven track record of increasing sales volume and exceeding targets while maintaining attention to detail.
At least 5 years of hunter sales experience; ideally specifically managing national accounts
A Bachelor's degree or equivalent business, engineering or related field experience
Where will you work? This role is remote and works from a home office when not traveling to existing and potential customers. Role requires about 75% national travel. Being located near a major airport would be beneficial.
$81k-111k yearly est. Auto-Apply 60d+ ago
National Accounts Manager (Port, Intermodal)
GVW Group
Account director job in Hagerstown, IN
at Autocar, LLC
Do you want to be a National Accounts Business Development Manager at Autocar?
Who are we? Autocar is the only American truck manufacturer focused on trucks for severe-duty vocational applications. But above all, Autocar is focused on our customers: Our truck helps our customers to be more successful and to achieve their challenging objectives.
Autocar's hundreds of customers include many of the largest retailers and freight handlers in North America, every national waste-hauling fleet, and major cities such as Chicago, Los Angeles, Houston, Miami, and Charlotte.
As the industry's technology and innovation leader, Autocar has forged strong partnerships with the leading suppliers in the business, including, Allison, Cummins, ArvinMeritor, Hendrickson among others, and has delivered more natural gas vehicles than all of our competitors combined.
Autocar is the oldest motor vehicle manufacturer in the United States and built America's first truck, in 1899. A proudly American-owned company, Autocar is headquartered in Hagerstown, Indiana and is affiliated with GVW Group, based in Highland Park, Illinois.
What will you do? As a National Accounts Manager, be part of a dynamic sales organization representing our terminal tractor business. Responsible for supporting our sales strategy at the national fleet level specifically with Port and Intermodal operators; developing and executing sales strategies with existing and conquest national fleet accounts. You will use your national fleet contacts with decision makers and your “leading edge” sales experience (very preferably in Port sector).
Responsibilities:
Develop account-level strategies for your designated Port/Intermodal-related National Accounts and execute against that plan independently, with the support of the National Account team.
Independently manage all associated sales activities for your book of national fleet accounts as it relates to the development and support of sales growth.
Forecast order and sales quotas; manage existing customer opportunities, penetrate conquest opportunities and effectively manage travel for account management.
What does it take to successfully undertake this role?
“Leading edge” national account sales experience, preferably in the trucking or capital equipment sector.
Experience and relationships within the Port (container handling) segment
Ability to develop and maintain a sales opportunity pipeline sufficient to capture or exceed annual top line growth targets.
Proven track record of increasing sales volume and exceeding targets while maintaining attention to detail.
At least 5 years of hunter sales experience; ideally specifically managing national accounts
A Bachelor's degree or equivalent business, engineering or related field experience
Where will you work? This role is remote and works from a home office when not traveling to existing and potential customers. Role requires about 75% national travel. Being located near a major airport would be beneficial.
$81k-111k yearly est. Auto-Apply 60d+ ago
CORPORATE ACCOUNT MANAGER
Wolter, Inc.
Account director job in Indianapolis, IN
Are you ready to join a dynamic team and play a crucial role in shaping the future of material handling? We are actively seeking a dynamic Corporate Account Manager to join our rapidly growing team out of our Indianapolis location. The Corporate Account Manager performs field promotional work to sell and develop new and existing business with major fleet accounts (forklifts), demonstrates products and after market services and initiate proposals, and analyzes customer applications and recommends equipment and/or services best suited to customer's environment while ensuring ongoing positive business relationship with these key accounts. This position will cover our Eastern Region (Indiana, Ohio and Kentucky). Base salary plus commissions.
Wolter, Inc. isn't just any company; we're among the fastest-growing privately owned businesses. At Wolter we're on a mission to move, store, and power the world more efficiently. You're part of a team that is connected like family and committed to making an impact.
Who we are: Since the Wolter story began in 1962, our company, like our industry, has been constantly evolving. We have grown to become one of the largest and most diverse industrial equipment and productivity solutions providers in the country. From new & used material handling equipment, service and training to robotics & automation, overhead cranes & hoists, power systems, railcar movers, storage solutions, complete engineered systems and more, Wolter is focused on improving operational productivity for its customers.
What we offer:
A complete benefit package including:
Medical, Dental, and Vision Insurance
401(k) Plan with company match
Life Insurance
Short-Term and Long-Term Disability Insurance
Critical Illness and Accident Insurance
Pet Insurance
Flexible Spending Account
Employee Assistance Program
Interest-free Tool Loans and Tool Insurance
Uniforms for Technicians
Subsidies for Safety Boots and Safety Glasses
Paid Time Off, paid holidays, and more!
Position Responsibilities:
Call and/or visit the assigned major accounts on routine basis, based on your business plan.
Develop solid working relationships with fellow company employees and with vendors who may support your customers
Develop solid business relationships with customers.
Routinely review financial performance of major accounts to ensure goals are being met.
Promote all products and services assigned to you and initiate proposals, negotiate, and close business. Work closely with inside support staff.
Arrange for equipment demonstrations as needed; be with customer when equipment arrives.
Be aware of what business needs boosting and be able to shift gears - if rentals are slow, promote rentals; if shop is slow, look for service work for our shop; etc.
Maintain current customer information in company's computer database; record all sales calls and mileage information.
Stay informed and trained on various services and products and new equipment provided by manufacturers we represent; attend schools when available.
Submit monthly forecasts and lost order reports to President.
Entertain customers as appropriate and be available outside of normal business hours.
Attend trade shows as required.
Assist when requested in resolving any customer problems or complaints.
Actively seek leads for products or services that are handled by other sales reps or divisions and forward same to them.
Work with / mentor entry level sales people as assigned.
Essential skills and experience:
Associate's Degree in Sales and Marketing or equivalent experience of at least 4 years in same or similar industrial environment.
Demonstrated ability to develop solid business relationships.
Demonstrated ability to sell at a profitable level and meet goals.
Ability to organize and manage multiple priorities.
Ability to think ahead and plan over a one-year time span.
Excellent interpersonal, presentation, and communication skills.
Expert knowledge of industrial powered equipment and our industry.
Strong computer proficiency.
Commitment to company vision and mission.
Valid driver's license with good driving record.
Physical demands: Employee is required to frequently stand, walk, talk, listen, and use feet to operate machinery. Employee is required to occasionally use hands to finger, handle, or feel objects, tools, or controls, including computer, presentation equipment, and other office equipment. Employee must occasionally lift and/or move up to 50 pounds. Occasional climbing, balancing, stooping, kneeling, crouching, and/or crawling. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
We are an Affirmative Action/Equal Opportunity Employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex (including pregnancy and related medical conditions, gender identity, and sexual orientation), age, national origin, disability status, genetic information, veteran or military status, or any other characteristic protected by law. All job offers are contingent upon satisfactory drug screen and driving record results.
#SALES123
$60k-103k yearly est. Auto-Apply 41d ago
Account Supervisor
Aim Transportation Solutions
Account director job in Indianapolis, IN
Indianapolis, IN
Newsweek's list of Top 100 Most Loved Workplaces for 2024
Salary Range: $60,000 per year with Quarterly Bonus Potential
Will be responsible for driver performance
Ensure standard operating procedure
Directly involved with daily workflow including route assignments
Manage communication with the customer and drivers
Prepare required reports for Aim management
Monday through Friday 8:00am Start
Full Time
2-5 years' experience in transportation management
CDL A Preferred but not required
Benefits for Employee & Family:
Anthem Blue Cross/Blue Shield Medical Coverage
Dental and Vision
401K Company Match
Paid Vacation and Holidays
Company Paid Life Insurance
Short-Term/Long-Term Disability
Room for growth! Aim promotes from within!
Click to apply or contact a recruiter with questions by calling ************ or via email at [email protected].
Aim Transportation Solutions is a Top 30 Logistics Company! We are family-owned and financially strong. Aim Transportation Solutions has been in business for over 40 years and has grown to 1,000+ employees providing service nationwide. For more information about Aim Transportation Solutions, visit ****************
#otherjobs
$60k yearly 60d+ ago
Community Relations Director / Leasing Director - Sales & Marketing
Bloom at Kessler
Account director job in Indianapolis, IN
Manage and create strategic initiatives to maximize admissions and build, grow and maintain an acceptable community census level.
ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ï Develops and manages the resident census growth plans.
ï Researches and analyzes local competition on an on-going basis.
ï Researches, analyzes, and monitors the financial and demographic factors that may alter the service needs.
ï Works with local community agencies to generate a positive image and encourage referral activities.
ï Develops strategies to maximize potential referral sources, including, but not limited to, hospitals, physicians, insurers and other health care agencies.
ï Makes sales calls to medical, insurance, legal and financial professionals, senior organizations, appropriate special interest groups and other community contacts as directed by Executive Director.
ï Plans and implements community promotional and advertising events and activities.
ï Assists in the development of community materials, including brochures, press releases and advertisements.
ï Acts as a representative of the community at networking and promotional events and/or activities.
ï Forecasts, implements and monitors sales and marketing plans and budget under the direct supervision of the Executive Director.
ï Maintains a working knowledge of federal and state regulations, private insurer reimbursements and Medicaid reimbursements.
ï Monitors and evaluates customer satisfaction.
ï Conducts community tours as necessary. Ensures that community is “tour ready”, bringing any concerns to the Executive Director.
ï Works closely with nursing staff, residents and family members to coordinate new resident admissions.
ï Maintains updated bed availability and community services information.
ï Processes and ensures appropriate admission papers and signatures are obtained from residents or responsible parties prior to admission.
ï On-call and Weekend Manager duties may be required as directed by the Executive Director.
ï Reports any issues or problems that may arise to the Executive Director.
ï Complies with state, federal, and all other applicable health care and safety standards.
ï Assists families and other visitors as needed.
ï Attends/completes required in-services and other required meetings.
ï Performs other duties as directed.
SUPERVISORY REQUIREMENTS of this position are generally as follows:
ï Oversees the activities of the Sales/Marketing Department, indirectly supervises all other associates as a Department Head.
ï Provides guidance/input to fellow Department Heads and participates in supervisory responsibilities indirectly for all associates, including, but not limited to, appraising performance; rewarding and disciplining associates; and addressing complaints and resolving problems.
EDUCATION and EXPERIENCE an equivalent combination of education, training and experience will be considered.
ï Bachelor's Degree preferred.
ï Minimum of 3 years of experience in a healthcare business development role and/or an equivalent combination of education and experience.
ï Experience working in a long-term care setting is preferred.
ï Must maintain a valid drivers' license in the applicable state.
KNOWLEDGE, SKILLS and ABILITIES which may be representative but not all inclusive of those commonly associated with this position.
ï Reading Ability - Able to read and interpret written information.
ï Written Communication - Able to write clearly and informatively.
ï Verbal Communication - Able to talk to others to convey information effectively.
ï Reasoning Ability - Able to apply common sense understanding to carry out detailed written or oral instructions.
ï English Language - Knowledge of the structure and content of the English language.
ï Math Ability - Knowledge of arithmetic and its applications.
ï Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
ï Customer and Personal Service - Knowledge of principles for providing customer and personal services. This includes meeting quality standards for services and evaluation of customer satisfaction.
ï Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
ï Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
ï Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
ï Problem Solving - Identifies and resolves problems in a timely manner.
ï Interpersonal - Focuses on solving conflict, not blaming; maintains confidentiality.
ï Organizational Support - Follows company policies and procedures.
ï Adaptability - Adapts to changes in the work environment; changes approach or method to best fit the situation; Able to deal with frequent changes, delays, or unexpected events.
ï Planning/Organizing - Prioritizes and plans work activities; advises for additional resources if needed.
ï Attendance/Punctuality - Arrives to work/meetings on time, ensures work responsibilities are covered when absent.
ï Dependability - Commits to long hours of work when necessary to reach goals; completes tasks accurately and on time or notifies appropriate person with an alternate plan.
ï Professionalism - Treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions.
COMPUTER SKILLS/EQUIPMENT USED TO PERFORM THE JOB which may be representative but not all inclusive of those commonly associated with this position.
ï Desktop/Notebook computers
ï MS Office (Word, Excel, Outlook, etc.)
ï Billing and Marketing Software (such as Yardi, etc.)
WORK ENVIRONMENT environmental or atmospheric conditions commonly associated with the performance of the functions of this job.
ï The associate may be exposed to bodily fluids and odors on an occasional basis.
ï The noise level in the work environment is usually moderate.
PHYSICAL ABILITIES commonly associated with the performance of the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ï While performing the duties of this job, the associate is frequently required to talk, speak and hear. The associate is regularly required to sit and walk. The associate is occasionally required to stand in one place, stoop, kneel or crouch, use hands to handle or feel objects, reach with hands and arms or smell.
ï The associate must regularly lift and/or move up to 25 pounds.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
$81k-134k yearly est. 54d ago
Strategic Account Executive - NY, NJ
Pagerduty 3.8
Account director job in Indianapolis, IN
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
**Overview of the Role:**
PagerDuty is seeking a Strategic Account Executive to join our dynamic and customer-focused team! We are looking for a talented sales professional experienced in enterprise, multi-product SaaS software, who will uncover and close PagerDuty product and service opportunities. In this role, you will have the opportunity to drive new business and support our key strategic accounts by embracing PagerDuty's commitment to "Champion the Customer," and you will be responsible for delivering exceptional sales experiences by identifying challenges in customers' environments, and transforming those challenges into business-driven perspectives, while communicating the positive impact of resolving them. This role encompasses the overall success and sales performance of a defined account territory.
**How You Impact Our Vision**
You will be engaging, influencing, and fostering relationships with individuals at various levels within organizations, including individual contributors, mid-level management, and C-suite executives, to drive their digital transformation strategy with leading enterprise customers. Your role will involve:
+ Leading a cross-functional account team in developing and implementing detailed account plans/strategies to expand existing relationships and acquire new customers. This involves collaborating with teams such as Marketing, Solution Consulting, Customer Success, Business Value, BDRs, and Strategic Alliance teams.
+ Maintaining a keen focus on identifying challenges in customers' environments and developing a business-oriented perspective that motivates them to take action in addressing those challenges.
+ Generating revenue by selling, managing, and cultivating existing client relationships, and by selling to greenfield accounts.
+ Continuously connecting the dots within your account base to establish executive alignments, foster broad relationships, and engage with targeted teams and leadership.
+ Demonstrating the ability to navigate a hybrid business approach that combines a frictionless, transactional sales model with a strategic, large deal selling motion, depending on the situation.
+ Prioritizing opportunities and coordinating with your internal team to provide exceptional customer experiences and ensure 100% satisfaction.
+ Exceeding monthly, quarterly, and annual quotas.
+ Utilizing our sales methodology and processes effectively for lead management and sales forecasting.
+ Committing to pipeline generation and conducting thorough account research.
**Basic Qualifications:**
+ At least 7 years of outside software sales experience, which includes 3 years of experience selling at Strategic and/or Enterprise in a multi-product, complex software environment (SaaS, IT infrastructure or similar industries preferred)
+ Able to demonstrate methodology to prospect and build pipeline independently and a demonstrated track record of hitting and exceeding sales targets
+ Experience leading large and complex sales cycles within Global 2000 Enterprises, with the ability to understand customers' needs and translate them into tailored solutions
+ Strong presentation, verbal, and written communication skills
**Preferred Qualifications:**
+ Advanced knowledge around DevOps, IT Ops and Platform Engineering
+ Familiarity with MEDDICC and Command of the Message
+ Strong technical expertise, understanding of engineering culture, and the ability to connect with customers
+ Bachelor's Degree or higher is preferable
The base salary range for this position is 160,000 - 185,000 USD (50/50 split). This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
$113k-150k yearly est. 60d+ ago
National Account Manager - Foodservice, AFH
Heartland Food Products Group 4.5
Account director job in Carmel, IN
Heartland Food Products Group (HFP) is a global leader in innovative sweeteners and beverage solutions. Our portfolio includes Splenda, Splenda Stevia, Splenda Allulose, and Java House Cold Brew, supporting operator and consumer demand for better-for-you, great-tasting, and versatile products.
We partner with national and regional foodservice chains across restaurants, convenience, hospitality, coffee, OCS/OCM, and healthcare-helping operators streamline beverage and sweetener solutions across both FOH and BOH.
Location: USA Remote; West, Central, Northeast and Southeast. Preferred Cities: Tampa, Atlanta, Dallas, Denver, Phoenix, Minneapolis, Chicago or near any major airport.
Position Summary
The National Account Manager (NAM) - Away from Home is responsible for leading and growing key national and large regional accounts across the QSR/Fast Casual/Casual Dining, Convenience, Travel and Leisure, and Coffee Segments.
This role manages the full sales cycle-including operator engagement, menu innovation support, business planning, pricing/program execution, and distributor alignment-while collaborating closely with internal cross-functional teams and broker partners.
Key Responsibilities
Account Leadership & Business Management
* Own a national or multi-region account list with responsibility for customer relationships, business planning, and overall account performance.
* Develop and execute Joint Business Plans (JBPs) with customers, including product placement strategies, innovation opportunities, and program alignment.
* Lead customer presentations across purchasing, culinary, beverage, R&D, marketing, and operations.
Customer Development
* Drive product placement for Splenda, Splenda Stevia, Splenda Allulose, and Java House across FOH and BOH applications.
* Coordinate product testing, menu innovation sessions, and formulation work with Culinary and R&D.
* Identify opportunities for new chain development across hotel groups, convenience retailers, QSR/fast casual, coffee chains, and other AFH segments.
Distribution & Program Execution
* Ensure distribution coverage through foodservice distributors including Sysco, US Foods, GFS, PFG, DOT Foods, Core-Mark, McLane, Eby-Brown, and regional accounts.
* Manage pricing letters, contracts, programs, and customer compliance.
* Partner with brokers (OCS, C-Store, Regional AFH) to support market-level execution and operator activation.
Internal Collaboration
* Work cross-functionally with Marketing, R&D, Culinary, Finance, and Supply Chain.
* Provide accurate forecasting, program visibility, and communication within Salesforce.
* Support trade shows, operator showcases, and customer events.
Brand & Event Support
* Represent Heartland at industry events including NRA, NACS, SCA, Foodovation, Market Vision, and operator innovation summits.
* Support brand activations tied to Java House and Splenda where relevant for operator engagement.
Required Qualifications
* 5-10 years of National Account Foodservice sales experience (required).
* Proven experience selling into at least one of the following: convenience, hotel, QSR/fast casual, chain restaurants, coffee chains, or healthcare.
* Strong understanding of foodservice distribution networks and pricing structures.
* Ability to build and manage senior-level customer relationships.
* Strong negotiation, presentation, and communication skills.
* Proficiency in Salesforce, Excel, PowerPoint, and pipeline management.
* Ability to travel 40-60% within the U.S.
Preferred Qualifications
* Experience with sweeteners, beverage solutions, coffee, or better-for-you products.
* Experience running menu innovation cycles or coordinating with R&D/Culinary.
* Existing relationships within national or large regional foodservice chains.
* Understanding of cold beverage platforms, coffee programs, and tabletop/BOH sweetener solutions.
What We Offer
* Competitive salary, bonus program, and benefits package.
* Opportunity to make an immediate impact within a growing AFH organization.
* Direct access to leading brands such as Splenda, Splenda Stevia, Splenda Allulose, and Java House Cold Brew.
* A collaborative culture with strong cross-functional support.
$86k-112k yearly est. 30d ago
National Accounts Manager, Publix
Heartland Fpg
Account director job in Carmel, IN
National Account Manager - Publix
Heartland Food Products Group is seeking a National Account Manager (NAM) to lead our business with Publix, one of Heartland's most strategic retail partners. This role is ideal for a proven CPG sales leader with direct experience calling on this account, established relationships with merchandising teams, and a passion for building brands through strong retailer collaboration.
This position is remote, ideally based in Tampa, FL.
What You'll Do
Own Strategic Customer Leadership
Serve as the primary sales lead and relationship owner for Publix and Southeast Grocers
Build and deepen partnerships with merchandising teams to drive mutual growth
Represent Heartland's brand portfolio with confidence, credibility, and a growth mindset
Drive Growth Across Heartland's Brand Portfolio
Develop and execute annual Joint Business Plans aligned to Heartland's growth, profitability, and brand-building priorities
Lead assortment, pricing, merchandising, and promotional strategies that expand distribution and household penetration
Champion innovation and new item launches, ensuring strong customer alignment and flawless execution
Deliver Results Through Best-in-Class Execution
Own volume, trade spend, and profitability targets for Publix and Southeast Grocers
Lead promotional planning, display strategy, and in-store/online execution in partnership with merchandising teams
Provide accurate forecasting and demand inputs to support high service levels and efficient inventory management
Leverage Insights to Win at Shelf
Use syndicated data (Circana/IRI, Nielsen) and customer insights to identify category opportunities and support fact-based selling
Partner with customer merchandising teams to improve shelf placement, promotional ROI, and execution quality
Translate data into clear, compelling stories that support brand and category growth
Collaborate Cross-Functionally
Act as the voice of Publix internally, aligning marketing, R&D, supply chain, finance, and operations
Partner closely with marketing and category management to deliver customer-relevant brand strategies
What You Bring
Required Qualifications
Bachelor's degree required; MBA a plus
7+ years of CPG sales or customer leadership experience
Direct experience calling on Publix required
Established relationships with Publix merchandising teams
Strong understanding of grocery retail, trade management, and category management
Proven track record of delivering profitable growth
Prior people management experience or demonstrated readiness to lead
Preferred Experience
Experience managing branded food or beverage portfolios
Strong analytical and financial acumen
Comfort working in a fast-paced, growth-oriented, matrixed organization
$81k-110k yearly est. Auto-Apply 31d ago
Corporate Account Manager
Wolter, Inc.
Account director job in Indianapolis, IN
Are you ready to join a dynamic team and play a crucial role in shaping the future of material handling? We are actively seeking a dynamic Corporate Account Manager to join our rapidly growing team out of our Indianapolis location. The Corporate Account Manager performs field promotional work to sell and develop new and existing business with major fleet accounts (forklifts), demonstrates products and after market services and initiate proposals, and analyzes customer applications and recommends equipment and/or services best suited to customer's environment while ensuring ongoing positive business relationship with these key accounts. This position will cover our Eastern Region (Indiana, Ohio and Kentucky). Base salary plus commissions.
Wolter, Inc. isn't just any company; we're among the fastest-growing privately owned businesses.
At Wolter we're on a mission to move, store, and power the world more efficiently. You're part of a team that is connected like family and committed to making an impact.
Who we are:
Since the Wolter story began in 1962, our company, like our industry, has been constantly evolving. We have grown to become one of the largest and most diverse industrial equipment and productivity solutions providers in the country. From new & used material handling equipment, service and training to robotics & automation, overhead cranes & hoists, power systems, railcar movers, storage solutions, complete engineered systems and more, Wolter is focused on improving operational productivity for its customers.
What we offer:
A complete benefit package including:
Medical, Dental, and Vision Insurance
401(k) Plan with company match
Life Insurance
Short-Term and Long-Term Disability Insurance
Critical Illness and Accident Insurance
Pet Insurance
Flexible Spending Account
Employee Assistance Program
Interest-free Tool Loans and Tool Insurance
Uniforms for Technicians
Subsidies for Safety Boots and Safety Glasses
Paid Time Off, paid holidays, and more!
Position Responsibilities:
Call and/or visit the assigned major accounts on routine basis, based on your business plan.
Develop solid working relationships with fellow company employees and with vendors who may support your customers
Develop solid business relationships with customers.
Routinely review financial performance of major accounts to ensure goals are being met.
Promote all products and services assigned to you and initiate proposals, negotiate, and close business. Work closely with inside support staff.
Arrange for equipment demonstrations as needed; be with customer when equipment arrives.
Be aware of what business needs boosting and be able to shift gears - if rentals are slow, promote rentals; if shop is slow, look for service work for our shop; etc.
Maintain current customer information in company's computer database; record all sales calls and mileage information.
Stay informed and trained on various services and products and new equipment provided by manufacturers we represent; attend schools when available.
Submit monthly forecasts and lost order reports to President.
Entertain customers as appropriate and be available outside of normal business hours.
Attend trade shows as required.
Assist when requested in resolving any customer problems or complaints.
Actively seek leads for products or services that are handled by other sales reps or divisions and forward same to them.
Work with / mentor entry level sales people as assigned.
Essential skills and experience:
Associate's Degree in Sales and Marketing or equivalent experience of at least 4 years in same or similar industrial environment.
Demonstrated ability to develop solid business relationships.
Demonstrated ability to sell at a profitable level and meet goals.
Ability to organize and manage multiple priorities.
Ability to think ahead and plan over a one-year time span.
Excellent interpersonal, presentation, and communication skills.
Expert knowledge of industrial powered equipment and our industry.
Strong computer proficiency.
Commitment to company vision and mission.
Valid driver's license with good driving record.
Physical demands:
Employee is required to frequently stand, walk, talk, listen, and use feet to operate machinery. Employee is required to occasionally use hands to finger, handle, or feel objects, tools, or controls, including computer, presentation equipment, and other office equipment. Employee must occasionally lift and/or move up to 50 pounds. Occasional climbing, balancing, stooping, kneeling, crouching, and/or crawling. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
We are an Affirmative Action/Equal Opportunity Employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex (including pregnancy and related medical conditions, gender identity, and sexual orientation), age, national origin, disability status, genetic information, veteran or military status, or any other characteristic protected by law. All job offers are contingent upon satisfactory drug screen and driving record results.
#SALES123
$60k-103k yearly est. Auto-Apply 39d ago
Community Relations Director / Leasing Director - Sales & Marketing
Bloom at Kessler
Account director job in Indianapolis, IN
Job Description
Manage and create strategic initiatives to maximize admissions and build, grow and maintain an acceptable community census level.
ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ï Develops and manages the resident census growth plans.
ï Researches and analyzes local competition on an on-going basis.
ï Researches, analyzes, and monitors the financial and demographic factors that may alter the service needs.
ï Works with local community agencies to generate a positive image and encourage referral activities.
ï Develops strategies to maximize potential referral sources, including, but not limited to, hospitals, physicians, insurers and other health care agencies.
ï Makes sales calls to medical, insurance, legal and financial professionals, senior organizations, appropriate special interest groups and other community contacts as directed by Executive Director.
ï Plans and implements community promotional and advertising events and activities.
ï Assists in the development of community materials, including brochures, press releases and advertisements.
ï Acts as a representative of the community at networking and promotional events and/or activities.
ï Forecasts, implements and monitors sales and marketing plans and budget under the direct supervision of the Executive Director.
ï Maintains a working knowledge of federal and state regulations, private insurer reimbursements and Medicaid reimbursements.
ï Monitors and evaluates customer satisfaction.
ï Conducts community tours as necessary. Ensures that community is “tour ready”, bringing any concerns to the Executive Director.
ï Works closely with nursing staff, residents and family members to coordinate new resident admissions.
ï Maintains updated bed availability and community services information.
ï Processes and ensures appropriate admission papers and signatures are obtained from residents or responsible parties prior to admission.
ï On-call and Weekend Manager duties may be required as directed by the Executive Director.
ï Reports any issues or problems that may arise to the Executive Director.
ï Complies with state, federal, and all other applicable health care and safety standards.
ï Assists families and other visitors as needed.
ï Attends/completes required in-services and other required meetings.
ï Performs other duties as directed.
SUPERVISORY REQUIREMENTS of this position are generally as follows:
ï Oversees the activities of the Sales/Marketing Department, indirectly supervises all other associates as a Department Head.
ï Provides guidance/input to fellow Department Heads and participates in supervisory responsibilities indirectly for all associates, including, but not limited to, appraising performance; rewarding and disciplining associates; and addressing complaints and resolving problems.
EDUCATION and EXPERIENCE an equivalent combination of education, training and experience will be considered.
ï Bachelor's Degree preferred.
ï Minimum of 3 years of experience in a healthcare business development role and/or an equivalent combination of education and experience.
ï Experience working in a long-term care setting is preferred.
ï Must maintain a valid drivers' license in the applicable state.
KNOWLEDGE, SKILLS and ABILITIES which may be representative but not all inclusive of those commonly associated with this position.
ï Reading Ability - Able to read and interpret written information.
ï Written Communication - Able to write clearly and informatively.
ï Verbal Communication - Able to talk to others to convey information effectively.
ï Reasoning Ability - Able to apply common sense understanding to carry out detailed written or oral instructions.
ï English Language - Knowledge of the structure and content of the English language.
ï Math Ability - Knowledge of arithmetic and its applications.
ï Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
ï Customer and Personal Service - Knowledge of principles for providing customer and personal services. This includes meeting quality standards for services and evaluation of customer satisfaction.
ï Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
ï Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
ï Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
ï Problem Solving - Identifies and resolves problems in a timely manner.
ï Interpersonal - Focuses on solving conflict, not blaming; maintains confidentiality.
ï Organizational Support - Follows company policies and procedures.
ï Adaptability - Adapts to changes in the work environment; changes approach or method to best fit the situation; Able to deal with frequent changes, delays, or unexpected events.
ï Planning/Organizing - Prioritizes and plans work activities; advises for additional resources if needed.
ï Attendance/Punctuality - Arrives to work/meetings on time, ensures work responsibilities are covered when absent.
ï Dependability - Commits to long hours of work when necessary to reach goals; completes tasks accurately and on time or notifies appropriate person with an alternate plan.
ï Professionalism - Treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions.
COMPUTER SKILLS/EQUIPMENT USED TO PERFORM THE JOB which may be representative but not all inclusive of those commonly associated with this position.
ï Desktop/Notebook computers
ï MS Office (Word, Excel, Outlook, etc.)
ï Billing and Marketing Software (such as Yardi, etc.)
WORK ENVIRONMENT environmental or atmospheric conditions commonly associated with the performance of the functions of this job.
ï The associate may be exposed to bodily fluids and odors on an occasional basis.
ï The noise level in the work environment is usually moderate.
PHYSICAL ABILITIES commonly associated with the performance of the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ï While performing the duties of this job, the associate is frequently required to talk, speak and hear. The associate is regularly required to sit and walk. The associate is occasionally required to stand in one place, stoop, kneel or crouch, use hands to handle or feel objects, reach with hands and arms or smell.
ï The associate must regularly lift and/or move up to 25 pounds.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
How much does an account director earn in Muncie, IN?
The average account director in Muncie, IN earns between $64,000 and $129,000 annually. This compares to the national average account director range of $82,000 to $158,000.