Account director jobs in Santa Clara, CA - 3,189 jobs

Client Service Director - Water/WastewaterJob Description Founded in 1919, KJ has always looked to the future. With a talented team of professionals and a culture of continuous improvement, we deliver exceptional engineering and environmental consulting services today, with a focus on innovation and sustainability. Using new advanced analytics, technology, and tools, KJ improves designs, reduces risk, and finds better ways to deliver projects. KJ is at the forefront of developing sustainable solutions for clients, including green infrastructure design, strategies to reduce energy use and environmental impacts, and award-winning water reuse projects. We are known for our dedication to industry-leading client service and tailored solutions. Kennedy Jenks is seeking a dynamic Client Service Director with strong client relationships, a proven track record, team-building capabilities, and business leadership skills to drive the growth of our thriving public and private sector water and wastewater practice across the United States. This senior leadership role is crucial to our continued success in delivering quality solutions to our valued clients. You will be an integral part of a forward-thinking engineering practice involved in exciting and meaningful project work across our national footprint. Key Responsibilities: Business Development: Engage with the marketplace to identify new clients and projects, and work collaboratively with our team to pursue and secure these opportunities. Client Expansion: Leverage existing relationships with municipal and industry clients, and KJ's local and national project portfolio to expand service offerings. Leadership: Build, lead, and motivate teams to deliver exceptional client service on projects. Project Management: Take responsibility for managing key projects from the planning phase through construction, ensuring quality delivery. Brand Development: Lead client service and professional engagement efforts to enhance both personal and company brand awareness, while identifying new opportunities and partnerships to drive growth. Strategic Planning: Contribute to statewide strategic planning, utilizing marketing knowledge and your established client relationships. Staff Development: Collaborate with internal leaders to hire and develop staff, ensuring team success. Proposal Oversight: Lead strategic project positioning, including developing key teaming partners, overseeing proposal development, and preparing for client interviews. Project Development: Oversee the preparation of project scope, schedules, fee negotiations, project staffing, and coordination of activities related to planning, design, and construction. Travel: Travel to client and project sites for meetings and travel to other Kennedy Jenks offices will be necessary. Project Contribution: Contribute to project delivery goals by managing projects or serving as a project engineer or team member. Qualifications: Local Market Expertise: Thorough understanding of the local market, with established industry relationships and strong technical knowledge of water, wastewater, pipeline, stormwater, environmental, and industrial consulting. Entrepreneurial Spirit: Proven experience with business development, relationship-building, negotiation, and client service management, all delivered with integrity. Team Building: Enthusiasm for fostering team collaboration, staff development, and inclusive leadership. Communication Skills: Strong writing, editing, research, and verbal communication abilities. Experience: Minimum of 15 years of relevant experience. Education: BS or MS in Civil, Chemical, Environmental, or a related engineering field. PE license required or ability to obtain immediately. Design-Build experience and DBIA certification are a plus. Travel Requirements: Ability to travel to clients and Kennedy Jenks offices as needed. Work Flexibility: Kennedy Jenks supports a healthy work-life balance and utilizes a hybrid model of home and office work to empower our team members to thrive and achieve their full potential. Compensation: The salary range for this position is anticipated to be between $150,000 and $235,000, depending on education, experience, qualifications, licensure/certifications, and geographic location. Kennedy Jenks offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, 401k, bonus opportunities, tuition reimbursement, professional registration support, a competitive PTO and holiday plan, and other benefits and programs. #LI-hybrid As an employee-owned firm, Kennedy Jenks offers a unique company culture with a corporate commitment to maintaining a positive work/life experience with a flexible hybrid work environment. Kennedy Jenks provides competitive compensation that will vary based upon education, experience, qualifications, skills, licensure/certifications, seniority, and geographic location. We offer a full benefits package. Kennedy Jenks is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status, or any other characteristics protected by applicable law. #J-18808-Ljbffr

Become a part of Purpose-Built Home of the Trades, the leading industrial retailer & Home of the Trades. Purpose-Built is a growing industrial outfitter and accelerator committed to the essential support of America's tradespeople. We listen, curate, and develop products and services that drive physical, emotional, and commercial wellbeing. Our Mission is simple - Make each trade & community stronger - brick by brick . Who are we looking for: The Director of Performance & Brand Marketing wakes up every day excited to check advertising performance before everything else. They love analyzing data, breaking down our audience, and working closely with our creative and merchandising teams to ensure our storytelling and advertising generate the best possible results This role owns the funnel across our brick & mortar stores, industrial B2B division, and purpose-built.com national marketing. They think holistically - from first impression to repeat purchase - and understand that brand and performance are two sides of the same coin. This is what a successful team member does… Build and manage acquisition campaigns across all advertising channels including, but not limited to, social, SEM, OOH, CTV, and display to drive revenue and increase ROI. Champion requirements for supporting tools to drive scale and enhance advertising operations, as well as for measuring, monitoring, and reporting. Own e-commerce performance, including site functionality, user experience, and brand storytelling consistency. Design and manage advertising strategy, program implementation, and budgets, aligning both brand awareness and direct response KPIs. Drive annual planning, forecasting, and reporting across all paid and owned channels. Lead the launch of new store openings, brand campaigns, and new customer acquisition strategies. Own Paid Sponsorships, Partnerships, SMS, and Email Marketing - ensuring tone, content, and creative align with Purpose-Built's brand values and visual identity. Implement and manage our SEO and organic content strategy with a focus on brand authority and share of search. Own full-funnel forecasting and reporting for purpose-built.com and potential marketplace business. Work directly with the Creative Director and design teams to optimize performance and inform creative concepts that resonate emotionally and visually with our audience. Partner with Merchandising and Retail Operations to ensure marketing strategies drive measurable foot traffic and enhance in-store experience. Analyze and optimize campaign performance based on data-driven insights using quantitative analysis. Identify marketing performance issues and pinpoint root causes using analytics tools such as Google Analytics, Meta, Connected TV, and Shopify+. Effectively communicate complex analyses through dashboards and insights for cross-functional teams (creative, retail, and leadership). Define and monitor new KPIs to measure both brand health (awareness, engagement, affinity) and performance (ROI, CAC, LTV, conversion rate). Deliver quantifiable improvements in ROI, CPA, and brand perception across all channels. Oversee the development and delivery of integrated brand and performance marketing strategies that drive both short-term sales and long-term brand growth. Your Background: Who Thrives Here You're part scientist, part storyteller - someone who can translate analytics into creative direction and creative into measurable growth You Should have: 5-8+ years of experience in performance marketing with demonstrated success managing paid media strategy and execution across major channels. Experience leading or collaborating closely with brand marketing, creative, or content teams to ensure consistency between performance campaigns and brand storytelling. Strong understanding of the customer journey and how to blend awareness, consideration, and conversion strategies into unified campaigns. Hands-on platform experience (Facebook Ads Manager, Google Ads, YouTube, etc.). Deep understanding of data, analytics, and attribution models with the ability to extract actionable insights. Experience managing creative testing frameworks (A/B and multivariate) across digital channels. Exceptional analytical skills to identify opportunities within complex data and translate them into creative or strategic action. Proven track record of building and scaling acquisition campaigns with a strong focus on ROI and brand equity growth. Outstanding presentation and storytelling skills - able to rally cross-functional teams around data-driven insights. Excellent written and verbal communication skills. Strong project management skills with experience leading cross-functional initiatives. Critical thinker and creative problem solver. Demonstrated ability to manage competing priorities with strong time management and organizational skills. Schedule flexibility to include evenings, weekends, holidays, and non-business hours as needed. Key Skills should be: Performance Marketing Meta Business Suite Klaviyo Automations Shopify + SEM & SEO Paid Search Competitive Analysis Marketing Display Advertising PPC Marketing Automation Reporting And everyone you work with should describe you as… A good team player A strong communicator who can gauge an audience and adapt accordingly Having a positive upbeat personality And you should be motivated by… Learning how to do something well by doing it, not be reading a manual or going to formal training. If you need a ton of handholding or you yourself are a micro-manager, this is not the place for you. Working in a lean, results oriented environment, where you'll be expected to do more, take on more, and achieve more every quarter. Having fun in an environment low on politics, high on transparency, and comfortable with jeans, shorts, hoodies, and dogs or kids in the office.

Regional Sales Director - Large Enterprise, Customer Base page is loaded## Regional Sales Director - Large Enterprise, Customer Baseremote type: Flexlocations: USA, CA, San Francisco: USA, MN, Minneapolistime type: Full Timeposted on: Posted Todaytime left to apply: End Date: December 31, 2025 (30+ days left to apply)job requisition id: JR-0101652**Your work days are brighter here.**We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.**About the Team**Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Management Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them. We are looking for an exceptional leader with a stellar sales record that will capitalize on strategic accounts, be a self-starter and love working in a dynamic environment with an amazing team of people. We are looking for an exceptional leader with a stellar sales record that will capitalize on strategic accounts, be a self-starter and love working in a dynamic environment with an amazing team of people.**About the Role**As a Regional Sales Director, you will use your extensive sales and leadership experience to lead, coach and mentor a team of Senior Account Executives selling Workday's Solutions. You will lead a team of passionate, enthusiastic and motivated people who want to be part of one of the most innovative and disruptive cloud companies on the planet. In this role, you will:* Be a key leader focused on driving new business for Workday* Lead a team focused on driving complex sales cycles through orchestrating internal teams of pre-sales, value management, bid management, inside sales, marketing and sales support* Use your experience to lead, coach and mentor a field sales team for your assigned territory* Employ effective selling strategies to successfully position Workday as a viable cloud partner of choice to alternative to legacy ERP solutions.**About You****Basic Qualifications*** 2+ years of field sales management experience as a SaS company, ideally focused on new business acquisition, with additional ~10+ years as a field sales representative* Experience selling cloud/ SaaS/ ERP solutions* Experience in cultivating relationships with partners and alliances* Experience managing complex sales cycles from start to finish with a track record of successful revenue/quota attainment* Experience as a leader in a team selling environment**Other Qualifications*** Understanding of the strategic competitive landscape by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts* Proven experience of pulling together different business units to maximize on sales* Experience maintaining accurate forecasting data and business modeling for senior leadership* Self-starter attitude with the ability to work in a dynamic environment**Workday Pay Transparency Statement**The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please .Primary Location: USA.CA.PleasantonPrimary Location Base Pay Range: $168,000 USD - $252,000 USDAdditional US Location(s) Base Pay Range: $168,000 USD - $252,000 USD**Our Approach to Flexible Work**With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply **spend at least half (50%) of our time each quarter in the office or in the field** with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support.Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the , and , by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during our application process. If you need #J-18808-Ljbffr

This is placeholder text. To change this content, double-click on the element and click Change Content. Want to view and manage all your collections? Click on the Content Manager button in the Add panel on the left. Here, you can make changes to your content, add new fields, create dynamic pages and more. Your collection is already set up for you with fields and content. Add your own content or import it from a CSV file. Add fields for any type of content you want to display, such as rich text, images, and videos. Be sure to click Sync after making changes in a collection, so visitors can see your newest content on your live site. This is placeholder text. To change this content, double-click on the element and click Change Content. To manage all your collections, click on the Content Manager button in the Add panel on the left. This is placeholder text. To change this content, double-click on the element and click Change Content. To manage all your collections, click on the Content Manager button in the Add panel on the left. This is placeholder text. To change this content, double-click on the element and click Change Content. To manage all your collections, click on the Content Manager button in the Add panel on the left. This is placeholder text. To change this content, double-click on the element and click Change Content. To manage all your collections, click on the Content Manager button in the Add panel on the left. This is placeholder text. To change this content, double-click on the element and click Change Content. Want to view and manage all your collections? Click on the Content Manager button in the Add panel on the left. Here, you can make changes to your content, add new fields, create dynamic pages and more. You can create as many collections as you need. Your collection is already set up for you with fields and content. Add your own, or import content from a CSV file. Add fields for any type of content you want to display, such as rich text, images, videos and more. You can also collect and store information from your site visitors using input elements like custom forms and fields. Be sure to click Sync after making changes in a collection, so visitors can see your newest content on your live site. Preview your site to check that all your elements are displaying content from the right collection fields. #J-18808-Ljbffr

A leading research technology firm in San Francisco seeks an Account Director to manage strategic enterprise and mid-market accounts. The role involves guiding clients through adoption and expansion while driving renewals and upsells. Ideal candidates have 5-10+ years in customer success or account management, strong communication skills, and an analytical mindset. This opportunity includes competitive compensation and daily collaboration with company founders, ensuring impactful involvement in product strategy. #J-18808-Ljbffr

A leading consulting firm in San Francisco is seeking an experienced Account Director to drive account growth and enhance client relationships. The ideal candidate will have over 10 years of experience in a consulting domain, with at least 5 years focused on account management. Responsibilities include managing strategy development, identifying growth opportunities, and fostering consultant satisfaction. The role offers a competitive salary complemented by an incentive plan. #J-18808-Ljbffr

A food and beverage service company is seeking a Strategic Account Director to manage client relationships and drive revenue growth. Located in San Francisco, this hybrid role requires deep client understanding and strategic planning skills. Ideal candidates have 7+ years of experience in client success and strong analytical abilities. The position offers a salary range of $160,000 to $185,000 OTE, plus a comprehensive benefits package including health care and unlimited paid time off. #J-18808-Ljbffr

This is a hybrid role (three days per week at our HQ in San Fransisco, CA and will report directly to the VP of Client Experience. Who We Are Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world's biggest brands to foster a culture of employee connectivity and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages food and beverage programs across 300+ offices, serving more than 300,000 employees per month. Our commitment to crafting better workplaces starts from within. We are a team of passionate, resourceful, and hard-working trailblazers who love what we do. Our expertise spans technology, food and beverage operations, client success, fulfillment and more. At Crafty, our people are our greatest asset, because it's our people who foster a culture that makes our company a place worth being part of. And of course, the snacks are the cherry on top! The Role: Crafty is seeking a seasoned Strategic Account Director (SAD), a key role focused on managing and expanding strategic client relationships, driving revenue growth, and fostering long-term partnerships. This role requires a deep understanding of clients' businesses, industry trends, and organizational objectives to deliver tailored solutions that align with the clients needs, while advancing the company's strategic goals. This role reports directly to the VP of Client Experience, is located in San Francisco and may have up to 15% travel. Required Attributes: Client Retention and Growth Client Success & Growth: Develop strategies to elevate client satisfaction, driving engagement, retention, and account growth. Align client outcomes with company objectives for mutual success. Strategic Engagement: Develop and execute strategic plans to address client pain points and continuously evolve client programs across all Logos and Locations within your portfolio. Proactive Service Delivery: Provide exceptional client service, including proactive communication, timely response to requests, and effective collaboration with cross functional teams. Agility & Adaptation: Navigate shifting priorities with ease, ensuring we remain focused on delivering strategic value to the client and Crafty. Execution Excellence: Translate strategic plans into actionable initiatives, driving continuous improvement and innovation in client engagements. Effective Communication Active Listening: You're a master of active listening, empathy, and cultural sensitivity to foster deep connections. Clarity & Influence: Communicate complex strategies succinctly, ensuring alignment and understanding among clients and internal stakeholders. Conflict Management: Resolve challenges with diplomacy, turning conflicts into collaborative solutions and strengthened client relationships. Program Management Comprehensive Oversight: Using Project management platforms (Asana, Jira, Monday.com, etc.), lead complex client programs, ensuring alignment with business objectives and exceeding client expectations. Cross-Functional Collaboration: Unite diverse teams to innovate and deliver enhanced client experiences and tailored solutions. Proactive Engagement: Maintain transparency on project progress and swiftly address challenges, ensuring seamless execution and client satisfaction. Continuous Improvement: Partner with internal teams to refine and evolve service offerings. Financial Acumen Data-Driven Decisions: Leverage analytics within Data visualization tools (Tableau, Looker, Power BI) to measure success and drive data-informed strategies for client growth and retention. Performance Management: Using CRM & Implementation tools (Salesforce, HubSpot, etc.) monitor key performance indicators and adjust tactics to optimize profitability and client outcomes. Growth Optimization: Identify opportunities for expansion and upselling, driving revenue growth in alignment with business targets. Ideal Experience 7+ years in a Client Success role 2+ years in a Project Management / Consulting role or with equivalent PM experience 4+ years experience effectively working cross-functionally Food & Beverage industry experience preferred, but not required Strong analytical skills with an ability to trend data and provide data backed insights and recommendations Proven track record of leading strategic initiatives that accelerate company or organizational goals Bachelor's degree in Business, Operations, or related field (preferred but not required) Ability to work within Google Suite, Project management platforms (Notion, etc), Customer Relationship Management platforms (HubSpot, Zoho, Salesforce, etc), Microsoft Suite (Excel & Word) Role Goals Retain 95% of revenue month over month by effectively managing client programs and aligning services with their needs, measured via Operations Scorecard. Grow existing business 20% YoY annually, by assessing client opportunities via Hubspot dashboard and Pipeline reporting. Maintain a 90% positive client Company Logo score monthly in partnership with Client Operations, which will be measured by Logo and Location health within our Core system. What we offer: Our people mean everything to us. When you join Crafty, you're joining a team of passionate, smart hooligans who work incredibly hard and to get things done. We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, an automatic 4% 401k contribution, unlimited paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events! Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes. The pay band for this role in California is $160,000 to 185,000 OTE. Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics. #J-18808-Ljbffr

A leading medical technology company is seeking a Director of Product Management in San Jose, California. The role requires defining a multi-year product strategy and ensuring disciplined execution. The ideal candidate will have strong experience in the MedTech industry, leading cross-functional teams, and exceptional communication skills. Responsibilities include product strategy development, stakeholder leadership, and mentoring product management teams. This position demands 12-15 years of relevant experience, with a focus on operational excellence and market leadership. #J-18808-Ljbffr

A leading technology company in San Francisco is seeking a Director of Revenue Operations to design and administer global incentive compensation plans. The ideal candidate will have 10+ years in this field and demonstrate strong analytical skills, proficiency in compensation management software, and the ability to collaborate with various teams. This role influences the motivation of customer-facing teams and aligns with business objectives, offering a dynamic environment with competitive pay and substantial benefits. #J-18808-Ljbffr

Pathways Home Health, Hospice and Private Duty Client Relations Executive - Hospice Marketing and Sales - San Francisco, CA - Full Time For over 45 years Pathways has been a Bay Area pioneer, leader, and innovator in Hospice, Home Health and Palliative Care. We provide care at home or in settings such as assisted living, a nursing home, or the hospital. We have offices in Sunnyvale, South San Francisco, and Oakland. Patients and their families know us for our personalized, high-quality care, delivered with empathy, kindness, and respect. TITLE:Client Relations Executive - Hospice (Sales) OFFICE LOCATION:South SF TERRITORY:San Francisco County SCHEDULE:Full Time SHIFT: Days and some weekends The posted compensation range of $114,000 - $134,700 (annual salary) is a reasonable estimate that extends from the lowest to the highest pay Pathways Home Health & Hospice in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. Pathways Home Health & Hospice may ultimately pay more or less than the posted range as permitted by law. POSITION SUMMARY: The Hospice Client Relations Executive (CRE) makes essential contributions to the achievement of the organization's objectives as a field-based business development representative, consistently meeting the volume expectations for referrals and admissions. The CRE is expected to travel to various referral sources and potential patients and communicate Pathways Hospice services, patient criteria and agency policies to secure appropriate contracts for patient care. The position maintains and grows current market share and grows new sources of business sufficient to support the branch's business plan. This position will work with the Director, Business Development; Regional Vice President, Market Development; or Vice President, Sales and branch Director, Operations to develop and execute specific strategies and tactics to achieve revenue targets, patient experience and profitability goals. AREAS OF RESPONSIBILITY: Supports Pathways' mission to exceed the expectations of our customers, associates, and shareholders in the delivery of health care and support services in a way that a caring family provides. Supports Pathways' values, strategic goals and high standards of customer service. Consistently lives People First Behaviors. Follows the policies and procedures of the organization. Adheres to the Corporate Compliance Program, including confidentiality of HIPAA health protected health information. Must meet or exceed established monthly admission target(s) as provided by their supervisor and determined by the branch monthly budget. Identifies and qualifies health care relationships within regional territory with a focus on skilled nursing facilities, assisted living communities, Community Based Residential Facilities, physicians and other health care providers and hospital systems as a source of referrals and admissions. The CRE is expected to make at least (tbd) site visits each month to various health care providers and (tbd) telephone calls each month to health care providers to expand the group of referral sources and sources for admissions. Develops and maintains relationships with key customer sources through regular contact and follow-up procedures. Acts as the key contact for client troubleshooting and conflict resolution. Responsible for developing and working a yearly business plan for the region that includes strategies for exceeding established budgets and goals. Develops and maintains accurate data on customer relationships within RSL on each key referral source to provide client information needed to build strong ties and deliver customer satisfaction. Communicates to branch(es) on a daily basis to give and receive vital client information. Completes reports detailing field activity and results on a weekly basis. Represents Pathways in relevant professional organizations and in the community. Assists in proposal preparation and presentation. Analyzes and makes recommendations for contracts. Assists with educating the community about services. All other duties as assigned. Hospice CRE(s) Follows referral of a patient to Pathways, assists facility discharge coordinators in coordinating quality home care services for clients in the following manner: A. Effectively communicates with appropriate disciplines involved in the care of potential home care clients, and provides information and recommendations to Pathways staff. B. Develops professional working relationships with health care providers and facilities, generating an open flow of information and support of home care goals; provides value added counsel, teaching and resourceful problem solving. C. Available to all discharge planners, physicians, other personnel and clients to 1) analyze eligibility for hospice and provide general guidance in determining if a patient would benefit from hospice services. D. To ensure that patients receive the right care that addresses their needs, only a registered nurse, licensed vocational nurse, medical social worker, chaplain, or counselor can complete a patient's “election of hospice, informed consent, completed signatures, and counsel on the election of hospice to a patient, patient's family, or patient's representative.” QUALIFICATIONS: Health care professional credential, Bachelor's degree or comparable business experience required Minimum of one year of related sales experience, preferably in a health care/medical field or patient transportation Excellent sales, customer service and persuasive abilities; ability to build trusting relationships and gain commitment for referrals. Excellent communication skills, both verbal and written. Strong knowledge of computer-based applications, including Microsoft Office applications (Excel, Word & PowerPoint) and territory management systems. Excellent time management, organizational, administrative and presentation skills, as well as the ability to work independently and interdependently, to interact with all levels of staff and management, set priorities, manage multiple demands effectively and use good judgment Excellent interpersonal skills with diverse customers and staff. Must be highly articulate and capable of communicating effectively with groups and individuals verbally and in writing, with strong presentation skills and ability to interact with all levels of staff and management using superior interpersonal and influencing skills. Communicates with optimism about the future. Ability to travel, valid driver's license, auto liability insurance coverage according to company policy. #J-18808-Ljbffr

Near.ai is building the future of private AI infrastructure. We're an early-stage startup providing a confidential compute inference network that hosts open-source and custom models inside Trusted Execution Environments (TEEs). Our platform offers an OpenAI API-compatible interface, enabling companies to leverage powerful AI capabilities without compromising on privacy. We serve organizations across financial services, legal, insurance, robotics, entertainment, and government sectors-companies that need verifiable privacy guarantees and can't use traditional AI providers due to data sensitivity concerns. Unlike expensive alternatives like AWS Nitro Enclaves, we provide cryptographic attestation proving privacy at a significantly lower price point, with high SLAs and custom model hosting capabilities. The Role We're looking for our first Sales & Business Development Director to help build our sales motion from the ground up. You'll work directly with the Chief Commercial Officer and the founding team to establish repeatable processes for identifying, engaging, and converting privacy-conscious companies into Near.ai customers. This role blends partnerships, sales development, and early GTM experimentation - but starts with outbound pipeline generation. What You'll Do First 30 Days Immerses yourself in confidential computing, TEEs, and the Near.ai technical value proposition Masters our pitch and conducts cold outreach (calls, emails, LinkedIn) to build early pipeline Shadows customer conversations and demos to understand buyer personas and pain points Sets up CRM hygiene practices in Attio and establishes your prospecting workflow Days 30-90 Books qualified meetings with CISOs, VPs of Engineering, Heads of Infrastructure, and AI/ML leaders Initiates 3+ pilots with target accounts in financial services, insurance, robotics, legal, and tech Builds $5M+ of qualified pipeline through multi‑touch outbound sequences Begins managing warm inbound leads and supports partnership development efforts Fine‑tunes ideal customer profile, partners with marketing to fill top‑of‑funnel Attends industry conferences and events to build relationships and generate demand Ongoing Responsibilities Work with the marketing team to own the top of funnel: cold outbound prospecting, lead qualification, and meeting generation Run technical demos and workshops (with product & engineering support as needed) Manage pilots through to conversion, maintaining close contact with prospects Maintain rigorous CRM hygiene and pipeline reporting in Attio Contribute to sales collateral, pitch decks, and outreach templates as we iterate on messaging Travel to conferences and customer meetings to build relationships and close business Required Experience 5-10 years in B2B sales, with at least 3 years selling infrastructure, cloud compute, or developer tools to technical buyers Proven track record of sales and business development excellence, exceeding quota and building pipeline in early‑stage or high‑growth environments Strong existing network in target verticals (fintech, legal tech, insurance, AI/ML infrastructure, robotics, or cybersecurity) Technical fluency: ability to understand and articulate TEEs, confidential computing, AI inference, and competitive solutions (AWS Nitro, Azure Confidential Computing) Experience using modern sales tools (Attio/HubSpot/Salesforce, LinkedIn Sales Navigator, Apollo, or similar) What Makes You Stand Out Experience selling into CISOs, CTOs, VPs of Engineering, or compliance officers at 50-500 person companies Comfortable running technical workshops and discussing ML workloads, attestation, and privacy guarantees Scrappy and founder‑mode: you build processes rather than wait for them Thrives in ambiguity and can shift between cold calling, demos, pilots, and conferences in the same week Credibility or relationships in privacy‑focused tech communities, AI infrastructure circles, or regulated industries Personal Attributes Hungry and creative: You find ways to open doors and don't take no for an answer Technically curious: You enjoy learning complex concepts and translating them into benefits that resonate with buyers Low ego, high urgency: Comfortable as one of the first non‑technical hires on a deeply technical team Execution & Process‑focused: You move fast, iterate, and measure what matters; you build repeatable, scalable processes Relationship‑driven: You build genuine connections and leverage your network to accelerate deals Our Team & Culture You'll join a small, agile, highly technical founding team building at the intersection of AI, privacy, and infrastructure. We value: Directness and curiosity Bias toward action and ownership This is not a corporate environment, you'll wear multiple hats, challenge assumptions, and contribute far beyond traditional sales responsibilities. Location & Logistics Start Date: February 2025 Travel: 10-20% for conferences, customer meetings, and industry events Reporting: Directly to Matt Kummell, Chief Commercial Officer, with close collaboration across the founding team Our Targets We're focused on companies that care deeply about privacy but are not yet bound by heavy compliance frameworks like HIPAA or ISO 27001 (we're actively working toward these certifications). Ideal customers include: Financial services using AI on sensitive transaction data Legal & insurance teams analyzing proprietary documents Robotics companies processing telemetry or operational data Government & entertainment organizations with strict data sovereignty requirements Target company size: 20-100 employees, primarily in the US and Europe. Why Now? AI infrastructure demand is exploding, and privacy requirements are tightening across every industry. Enterprises want alternatives to OpenAI and hyperscalers that offer real, verifiable privacy, strong performance, and sane economics. Near.ai is positioned at the center of this shift. This role gives you the opportunity to shape how this technology enters the market-at exactly the right moment. How to Apply Submit your resume along with: A brief note (2-3 paragraphs) on why you're excited about Near.ai and how your experience/network positions you for success 3-5 companies or contacts you'd target in your first 30 days - and why Top candidates will also receive a take‑home exercise to assess pipeline-building and outbound strategy. We value ECOSYSTEM-FIRST: always put the health and success of the ecosystem above any individual's interest OPENNESS: operate transparently and consistently share knowledge to build open communities PRAGMATISM OVER PERFECTION: find the right solution not the ideal solution and beat dogmatism by openly considering all ideas MAKE IT FEEL SIMPLE: strive to make the complex feel simple so the technology is accessible to all GROW CONSTANTLY: learn, improve and fail productively so the project and community are always becoming more effective NEAR is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. NEAR is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please let your recruiter know during the interview process. #J-18808-Ljbffr

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. Step off AirTrain and into the lobby of Grand Hyatt at SFO. Enjoy luxury hotel rooms and suites that feature stunning views of the bay and airport through soundproof floor‑to‑ceiling windows. Enjoy culinary delights or have a drink with friends in our bar without ever leaving the airport or take the train to the heart of San Francisco. The Director of Sales Marketing & Events has direct oversight of the Sales and Marketing operation of the hotel. The DOS has responsibility of the Sales and Marketing Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings. The DOS is responsible for the supervision of sales managers, trainees, interns, and administrative staff. Additional responsibilities include the recruitment and hiring of sales staff, training, managing and coaching sales managers in their selling process in order to meet company goals and maximize hotel revenues. Must be proficient in general computer knowledge and able to train and monitor both the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts. The DOS reports directly to the General Manager and Regional Vice President of Sales responsible for the hotel. Communication and organizational skills are of the utmost importance. This is a salaried position with compensation ranging from $140,600-$179,200. We Offer Excellent Benefits: Free Room Nights, Discounted and Friends & Family Room Rates Medical, Prescription, Dental, and Vision Insurance 401K with company match Paid vacation, sick days, new child leave, and personal day Paid Family Bonding Time and Adoption Assistance Tuition Reimbursement Free colleague meals during shift Employee Stock Purchase Plan Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more Why make a good decision when you can make a Classic one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Classic beginning in your next career? Apply today at careers.hyatt.com. Qualifications 6 years or more of progressive hotel Sales experience (typically with Hyatt) Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds With opening hotels, previous hotel pre‑opening experience preferred Demonstrated history of success Results driven, energetic, and focused Service oriented style with professional presentations skills Hotel/Hospitality degree an asset Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line Clear concise written and verbal communication skills in English Must be proficient in Microsoft Word and Excel All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr

Oakmont of Silver Creek is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group,we provide exceptional quality, comfort, and care with five-star services and amenities. Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence. We deliver meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture and living these values: Authenticity * Teamwork * Compassion * Commitment * Resilience. The Sales and Marketing Director will be responsible for generating and managing leads to qualify prospects and guide them through the transition of moving into their new home. You will work closely with the Executive Director and VP of Sales to create a cutting-edge and strategic marketing plan. Your goal is to achieve your budgeted occupancy targets. What Will I Do Every day? Create trust and connect with prospective residents and their families through phone calls and tours of the community. Ideate ways to increase occupancy and achieve targeted occupancy goals. Work together with your team to execute events to draw prospects to the community. Build relationships with community organizations and professional groups to increase collaboration opportunities. What will I need to be successful in this role? 3 or more years of marketing experience or a sales background (outside sales preferred. A Bachelor's degree from an accredited university (or equivalent experience). Outstanding verbal and written communication skills. Organization and diligence in following up with prospects. Knowledge of MS Word, Excel, and Outlook. Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests. With communities across California, Hawaii, and Nevada, opportunities for career growth, relocation, and travel are significant. In addition, eligible team members may enjoy the following benefits: Medical, Dental, and Vision benefits Vacation, Personal Day, Sick Pay, Holidays Complimentary Meals Company Paid Life Insurance Team Member Discount Program (LifeMart) 401(k) Savings Plan with Company Match Recognition Programs Student Loan Refinancing Tuition Reimbursement Pet Insurance Employee Assistance Program For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines. Oakmont Management Group, based in Irvine, California, is a recognized leader in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands. OMG serves thousands of seniors across communities in California, Nevada, and Hawaii. At OMG, we strive to create an atmosphere of family and community among team members, residents, and resident family members. We know that caring and meaningful relationships are the foundation of a rewarding life, and our team is hand-selected for their skills, previous experience, and passion for working with the elderly. Our practice is to incorporate joy and laughter alongside our expectations of excellence. Walk into our communities and feel our pride of ownership and commitment to service. Oakmont Management Group is an Equal Opportunity Employer. #J-18808-Ljbffr

The future of cybersecurity will depend on you Learn how Illumio approaches AI with integrity - view our Transparency Statement.Senior Backend Software Engineer (Python (Golang a plus)) Hybrid: 2 days in office/week in Sunnyvale, CA In this role, you will focus on the Azure Firewall Management Program over the next year. You will work in conjunction with Illumio's Core product and our newest product, CloudSecure, to deliver on customer-facing products and initiatives. As a Senior Software Engineer, every day you will determine how we integrate firewall management security frameworks into our existing ecosystem using Go / Golang. You will be working in cloud environments, like AWS, and you will focus on the networking aspects of our tech stack. To thrive in this role, you will need Go / Golang coding experience, and cloud experience in Azure or AWS is ideal. You will need networking experience, especially security networking, and building and deploying APIs. About the team Our Engineering team has established a culture based on thought leadership, independence, and responsibility. This powerful dynamic drives us forward as we work to make the digital world a safer place. Those who join us represent the leader in Zero Trust Segmentation and work on a technology stack that ranges from operating systems to distributed applications to UI and visualization. Together, we will continue to build world-class products-driven by people with different perspectives, backgrounds, and a commitment to innovation in a time when the world faces its greatest cybersecurity threats in history. #J-18808-Ljbffr

Ivy Park at Belmont is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group,we provide exceptional quality, comfort, and care with five-star services and amenities. Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence. We deliver meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture and living these values: Authenticity * Teamwork * Compassion * Commitment * Resilience. The Sales and Marketing Director will be responsible for generating and managing leads to qualify prospects and guide them through the transition of moving into their new home. You will work closely with the Executive Director and VP of Sales to create a cutting-edge and strategic marketing plan. Your goal is to achieve your budgeted occupancy targets. What Will I Do Every day? Create trust and connect with prospective residents and their families through phone calls and tours of the community. Ideate ways to increase occupancy and achieve targeted occupancy goals. Work together with your team to execute events to draw prospects to the community. Build relationships with community organizations and professional groups to increase collaboration opportunities. What will I need to be successful in this role? 3 or more years of marketing experience or a sales background (outside sales preferred. A Bachelor's degree from an accredited university (or equivalent experience). Outstanding verbal and written communication skills. Organization and diligence in following up with prospects. Knowledge of MS Word, Excel, and Outlook. Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests. With communities across California, Hawaii, and Nevada, opportunities for career growth, relocation, and travel are significant. In addition, eligible team members may enjoy the following benefits: Medical, Dental, and Vision benefits Vacation, Personal Day, Sick Pay, Holidays Complimentary Meals Company Paid Life Insurance Team Member Discount Program (LifeMart) 401(k) Savings Plan with Company Match Recognition Programs Student Loan Refinancing Tuition Reimbursement Pet Insurance Employee Assistance Program Free Employee Parking FREE daily meals from Chef's Special & All-Day Menu We are located by a charming shopping center with restaurants and Starbucks, right across the street. For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines. Oakmont Management Group, based in Irvine, California, is a recognized leader in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands. OMG serves thousands of seniors across communities in California, Nevada, and Hawaii. At OMG, we strive to create an atmosphere of family and community among team members, residents, and resident family members. We know that caring and meaningful relationships are the foundation of a rewarding life, and our team is hand-selected for their skills, previous experience, and passion for working with the elderly. Our practice is to incorporate joy and laughter alongside our expectations of excellence. Walk into our communities and feel our pride of ownership and commitment to service. Oakmont Management Group is an Equal Opportunity Employer. #J-18808-Ljbffr

A leading engineering consulting firm is seeking a Client Service Director in San Francisco, CA. This role focuses on expanding the water and wastewater practice, requiring strong leadership and business development skills. The ideal candidate has over 15 years of experience, a relevant degree, and a passion for client service. The position offers a hybrid work model and a comprehensive benefits package. #J-18808-Ljbffr

We meticulously craft our job descriptions to clearly define the skills necessary for success and the expected performance level of the role, resulting in detailed content. Our goal is to ensure the description accurately reflects the job you will perform. We value your input and look forward to hearing what you think about the format in the interview process. This is a hybrid role (three days per week at our HQ in San Fransisco, CA) and will report directly to the VP of Client Experience. Who We Are Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world's biggest brands to foster a culture of employee connectivity and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages food and beverage programs across 300+ offices, serving more than 300,000 employees per month. Our commitment to crafting better workplaces starts from within. We are a team of passionate, resourceful, and hard‑working trailblazers who love what we do. Our expertise spans technology, food and beverage operations, client success, fulfillment and more. At Crafty, our people are our greatest asset, because it's our people who foster a culture that makes our company a place worth being part of. And of course, the snacks are the cherry on top! The Role Crafty is seeking a seasoned Strategic Account Director (SAD), a key role focused on managing and expanding strategic client relationships, driving revenue growth, and fostering long‑term partnerships. This role requires a deep understanding of clients' businesses, industry trends, and organizational objectives to deliver tailored solutions that align with the clients' needs, while advancing the company's strategic goals. This role reports directly to the VP of Client Experience, is located in San Francisco and may have up to 15% travel. Required Attributes Client Retention and Growth Client Success & Growth: Develop strategies to elevate client satisfaction, driving engagement, retention, and account growth. Align client outcomes with company objectives for mutual success. Strategic Engagement: Develop and execute strategic plans to address client pain points and continuously evolve client programs across all Logos and Locations within your portfolio. Proactive Service Delivery: Provide exceptional client service, including proactive communication, timely response to requests, and effective collaboration with cross‑functional teams. Agility & Adaptation: Navigate shifting priorities with ease, ensuring we remain focused on delivering strategic value to the client and Crafty. Execution Excellence: Translate strategic plans into actionable initiatives, driving continuous improvement and innovation in client engagements. Effective Communication Active Listening: You're a master of active listening, empathy, and cultural sensitivity to foster deep connections. Clarity & Influence: Communicate complex strategies succinctly, ensuring alignment and understanding among clients and internal stakeholders. Conflict Management: Resolve challenges with diplomacy, turning conflicts into collaborative solutions and strengthened client relationships. Program Management Comprehensive Oversight: Using project management platforms (Asana, Jira, Monday.com, etc.), lead complex client programs, ensuring alignment with business objectives and exceeding client expectations. Cross‑Functional Collaboration: Unite diverse teams to innovate and deliver enhanced client experiences and tailored solutions. Proactive Engagement: Maintain transparency on project progress and swiftly address challenges, ensuring seamless execution and client satisfaction. Continuous Improvement: Partner with internal teams to refine and evolve service offerings. Financial Acumen Data‑Driven Decisions: Leverage analytics within data visualization tools (Tableau, Looker, Power BI) to measure success and drive data‑informed strategies for client growth and retention. Performance Management: Using CRM & implementation tools (Salesforce, HubSpot, etc.) monitor key performance indicators and adjust tactics to optimize profitability and client outcomes. Growth Optimization: Identify opportunities for expansion and upselling, driving revenue growth in alignment with business targets. Ideal Experience We're seeking candidates who bring a deep understanding of physically embedded, service‑driven client relationship management, particularly in environments where success hinges on the intersection of direct operational oversight and high‑level hospitality. The ideal candidate has spent their career managing strategic accounts onsite in field‑based or operational industries. Success in this role will be defined by hands‑on delivery, reliability at the client's physical location, and the depth of in‑person relationships. 7+ years in a Client Success role 2+ years in a Project Management / Consulting role or with equivalent PM experience 4+ years experience effectively working cross‑functionally Food & Beverage industry experience preferred, but not required Strong analytical skills with an ability to trend data and provide data‑backed insights and recommendations Proven track record of leading strategic initiatives that accelerate company or organizational goals Bachelor's degree in Business, Operations, or related field (preferred but not required) Ability to work within Google Suite, Project management platforms (Notion, etc), Customer Relationship Management platforms (HubSpot, Zoho, Salesforce, etc), Microsoft Suite (Excel & Word) Don't meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal - that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply. Role Goals Retain 95% of revenue month over month by effectively managing client programs and aligning services with their needs, measured via Operations Scorecard. Grow existing business 20% YoY annually, by assessing client opportunities via HubSpot dashboard and pipeline reporting. Maintain a 90% positive client Company Logo score monthly in partnership with Client Operations, which will be measured by Logo and Location health within our Core system. What We Offer Our people mean everything to us. When you join Crafty, you're joining a team of passionate, smart hooligans who work incredibly hard and to get things done. We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, an automatic 4% 401k contribution, unlimited paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty‑grade snacks, beverages, and fun events! Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes. The pay band for this role in California is $160,000 to $185,000 OTE. Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics. #J-18808-Ljbffr

We meticulously craft our job descriptions to clearly define the skills necessary for success and the expected performance level of the role, resulting in detailed content. Our goal is to ensure the description accurately reflects the job you will perform. We value your input and look forward to hearing what you think about the format in the interview process. This is a hybrid role (three days per week at our HQ in San Fransisco, CA and will report directly to the VP of Client Experience. Who We Are Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world's biggest brands to foster a culture of employee connectivity and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages food and beverage programs across 300+ offices, serving more than 300,000 employees per month. Our commitment to crafting better workplaces starts from within. We are a team of passionate, resourceful, and hard‑working trailblazers who love what we do. Our expertise spans technology, food and beverage operations, client success, fulfillment and more. At Crafty, our people are our greatest asset, because it's our people who foster a culture that makes our company a place worth being part of. And of course, the snacks are the cherry on top! The Role Crafty is seeking a seasoned Strategic Account Director (SAD), a key role focused on managing and expanding strategic client relationships, driving revenue growth, and fostering long‑term partnerships. This role requires a deep understanding of clients' businesses, industry trends, and organizational objectives to deliver tailored solutions that align with the clients needs, while advancing the company's strategic goals. This role reports directly to the VP of Client Experience, is located in San Francisco and may have up to 15% travel. Required Attributes CLIENT RETENTION AND GROWTH Client Success & Growth: Develop strategies to elevate client satisfaction, driving engagement, retention, and account growth. Align client outcomes with company objectives for mutual success. Strategic Engagement: Develop and execute strategic plans to address client pain points and continuously evolve client programs across all Logos and Locations within your portfolio. Proactive Service Delivery: Provide exceptional client service, including proactive communication, timely response to requests, and effective collaboration with cross functional teams. Agility & Adaptation: Navigate shifting priorities with ease, ensuring we remain focused on delivering strategic value to the client and Crafty. Execution Excellence: Translate strategic plans into actionable initiatives, driving continuous improvement and innovation in client engagements. EFFECTIVE COMMUNICATION Active Listening: You're a master of active listening, empathy, and cultural sensitivity to foster deep connections. Clarity & Influence: Communicate complex strategies succinctly, ensuring alignment and understanding among clients and internal stakeholders. Conflict Management: Resolve challenges with diplomacy, turning conflicts into collaborative solutions and strengthened client relationships. PROGRAM MANAGEMENT Comprehensive Oversight: Using Project management platforms (Asana, Jira, Monday.com, etc.), lead complex client programs, ensuring alignment with business objectives and exceeding client expectations. Cross‑Functional Collaboration: Unite diverse teams to innovate and deliver enhanced client experiences and tailored solutions. Proactive Engagement: Maintain transparency on project progress and swiftly address challenges, ensuring seamless execution and client satisfaction. Continuous Improvement: Partner with internal teams to refine and evolve service offerings. FINANCIAL ACUMEN Data‑Driven Decisions: Leverage analytics within Data visualization tools (Tableau, Looker, Power BI) to measure success and drive data‑informed strategies for client growth and retention. Performance Management: Using CRM & Implementation tools (Salesforce, HubSpot, etc.) monitor key performance indicators and adjust tactics to optimize profitability and client outcomes. Growth Optimization: Identify opportunities for expansion and upselling, driving revenue growth in alignment with business targets. Ideal Experience We're seeking candidates who bring a deep understanding of physically embedded, service‑driven client relationship management, particularly in environments where success hinges on the intersection of direct operational oversight and high‑level hospitality. The ideal candidate has spent their career managing strategic accounts onsite in field‑based or operational industries. Success in this role will be defined by hands‑on delivery, reliability at the client's physical location, and the depth of in‑person relationships. 7+ years in a Client Success role 2+ years in a Project Management / Consulting role or with equivalent PM experience 4+ years experience effectively working cross‑functionally Food & Beverage industry experience preferred, but not required Strong analytical skills with an ability to trend data and provide data backed insights and recommendations Proven track record of leading strategic initiatives that accelerate company or organizational goals Bachelor's degree in Business, Operations, or related field (preferred but not required) Ability to work within Google Suite, Project management platforms (Notion, etc), Customer Relationship Management platforms (HubSpot, Zoho, Salesforce, etc), Microsoft Suite (Excel & Word) Role Goals Retain 95% of revenue month over month by effectively managing client programs and aligning services with their needs, measured via Operations Scorecard. Grow existing business 20% YoY annually, by assessing client opportunities via Hubspot dashboard and Pipeline reporting. Maintain a 90% positive client Company Logo score monthly in partnership with Client Operations, which will be measured by Logo and Location health within our Core system. What we offer Our people mean everything to us. When you join Crafty, you're joining a team of passionate, smart hooligans who work incredibly hard and to get things done. We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, an automatic 4% 401k contribution, unlimited paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty‑grade snacks, beverages, and fun events! Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes. The pay band for this role in California is $160,000 to 185,000 OTE. Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics. #J-18808-Ljbffr