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Account executive/outside sales skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Jonathan Byers,
Kaustav Misra Ph.D.
Below we've compiled a list of the most critical account executive/outside sales skills. We ranked the top skills for account executive/outside sales based on the percentage of resumes they appeared on. For example, 10.5% of account executive/outside sales resumes contained salesforce as a skill. Continue reading to find out what skills an account executive/outside sales needs to be successful in the workplace.

15 account executive/outside sales skills for your resume and career

1. Salesforce

Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Here's how account executive/outside sales use salesforce:
  • Document sales calls information timely and accurately in Salesforce.
  • Provided daily communications and sales activity utilizing Salesforce.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how account executive/outside sales use customer service:
  • Implemented total Responsibility for New Business Development and Cultivated New Business by Establishing Great Customer Service with Canon's Clients.
  • Exceeded all annual performance objectives including quota attainment, customer service objectives and account and territory management requirements.

3. Digital Marketing

Here's how account executive/outside sales use digital marketing:
  • Contributed to a small product and executive team in developing strategic direction concerning product development, digital marketing and sales operations.
  • Conceptualized, developed and presented innovative digital marketing initiatives to support and grow Toyota's regional advertising throughout the Midwest.

4. Customer Satisfaction

Here's how account executive/outside sales use customer satisfaction:
  • Maintained cooperative working relationships with all necessary departments to ensure sales were generated and processed efficiently to achieve customer satisfaction.
  • Provided excellent customer satisfaction and created lasting relationships with medium and large corporations.

5. Facebook

Here's how account executive/outside sales use facebook:
  • Develop and cultivate partnerships for Deal Promotions, Events and Facebook solutions using a variety of offline and online sources.
  • Managed company s social media campaign, sourcing leads from Twitter and Facebook to develop new business.

6. Business Sales

Here's how account executive/outside sales use business sales:
  • Received national recognition award (Presidents Club) for best in class business sales division two years in a row.
  • Generated year over year new business sales growth of up to 12%.

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7. Sales Process

Here's how account executive/outside sales use sales process:
  • Managed entire sales process from lead generation to customer implementation.
  • Delivered specialist skills in market expansion, as well as, planning and executing campaigns for branding and sales process.

8. Sales Territory

Here's how account executive/outside sales use sales territory:
  • Developed and maintained in-depth knowledge of market and demographic information in assigned sales territory.
  • Developed a Sales territory that was producing $70K sales per month to over $300K per month on average.

9. Customer Relationships

Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.

Here's how account executive/outside sales use customer relationships:
  • Generated leads, developed new accounts and managed ongoing customer relationships.
  • Managed customer relationships and invoicing process of accounts in personal portfolio.

10. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how account executive/outside sales use business development:
  • Designed extremely successful business development strategies and sales/marketing campaigns that generated consistent growth within highly competitive markets.
  • Perform inside and outside prospecting activities to identify qualified accounts for new Business Development.

11. SEO

Here's how account executive/outside sales use seo:
  • Created print ads design and created ad word campaign for SEO and SEM products.
  • Web Services Sales range from $1,000 - $20,000+ per month depending on the SEO Campaign.

12. Client Relationships

Here's how account executive/outside sales use client relationships:
  • Develop and maintain client relationships enriching all parties involved creating long term mutually beneficial business partnerships.
  • Identify situations requiring effective negotiation and maintain positive client relationships throughout issue resolution process.

13. Social Media Marketing

Here's how account executive/outside sales use social media marketing:
  • Managed and developed a comprehensive new company website and assisted in developing social media marketing.
  • Provide one-on-one consultations to customers on web design and social media marketing.

14. Search Engine Marketing

Here's how account executive/outside sales use search engine marketing:
  • Consulted in print advertising, internet directory, search engine marketing, analytics, and websites.

15. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how account executive/outside sales use product knowledge:
  • Maintained current product knowledge training, industry trends, and competitive dynamics while consistently achieving over 100% monthly quota objective
  • Assist my outside accounts with general product knowledge, sales inquires, and day to day issues.
top-skills

What skills help Account Executive/Outside Sales find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on account executive/outside sales resumes?

Jonathan ByersJonathan Byers LinkedIn profile

Assistant Director, Virginia Polytechnic Institute and State University


- Professional skills related to career development competencies such as strong oral & written communication, teamwork & collaboration, leadership, problem-solving ability & creativity, and professional integrity, but we recommend that applicants do not just list these skills. They should provide evidence of how they have used them in their work experience, volunteer experience, academic experience, etc.
-The ability to use technology effectively to solve problems or improve collaboration; this could relate to social media management, computer hardware or software skills, proficiency with general programs like Microsoft Office Suite (also being able to demonstrate the use of these skills in various experiences).
-With diversity, equity, and inclusion becoming more important in 2020, the ability to appreciate different points of view, accept and appreciate different cultural backgrounds & types of identities, and increased awareness of one's own cultural biases and assumptions can also be important to market on a resume.

What account executive/outside sales skills would you recommend for someone trying to advance their career?

Kaustav Misra Ph.D.Kaustav Misra Ph.D. LinkedIn profile

Associate Dean, Central Connecticut State University

This pandemic taught us many things and one important thing that we have an efficiency gap.

The way of doing business will be much more technology orientated. Hence graduates should be ready to unskill and upskill their credentials. This time it is necessary to forget the old way of doing business and learn new skills to get a job or stay in a current job. Soft skills have become much more important than before, but a different soft skill set would be essential to interact with future market participants. Thus, a gap year should be utilized to unskill-upskill and enhance relevant credentials by getting into short-long term programs, training, and workshops would be highly recommended.

What type of skills will young account executive/outside saleses need?

Dr. Vallari ChandnaDr. Vallari Chandna LinkedIn profile

Chair and Associate Professor, University of Wisconsin - Green Bay

Critically, for all graduates, expertise or interests, in sustainability will be important. The reason behind this is the shift in looking at sustainability holistically and not just as something one-person does. This would also give an edge to those with degrees, specifically in sustainability. Graduates with degrees related to sustainability will often be asked to oversee or manage these across-the-board sustainability endeavors. Also, soft skills are highly desired. The ability to be better at time management, work in teams, and have a strong work ethic, will be more desirable. These are all interconnected with remote work as well. Employees who "thrived" in the pandemic were those able to manage their work-life balance, work remotely in teams, all the while performing well. The skills are thus "transferable" to both modalities of work in this way.

What hard/technical skills are most important for account executive/outside saleses?

Dr. Michael Harvey

Provost and Dean, John Toll Professor of Business Managemen, Washington College

Quantitative skills and computer coding skills, plus any expertise in a specific technical area, like logistics or GIS.
Do you want to know more?
Read more about what experts have to say about account executive/outside sales

List of account executive/outside sales skills to add to your resume

Account executive/outside sales skills

The most important skills for an account executive/outside sales resume and required skills for an account executive/outside sales to have include:

  • Salesforce
  • Customer Service
  • Digital Marketing
  • Customer Satisfaction
  • Facebook
  • Business Sales
  • Sales Process
  • Sales Territory
  • Customer Relationships
  • Business Development
  • SEO
  • Client Relationships
  • Social Media Marketing
  • Search Engine Marketing
  • Product Knowledge
  • SEM
  • Account Management
  • CRM
  • Lead Generation
  • C-Level
  • Local Businesses
  • Account Executives
  • Sales Presentations
  • Phone Calls
  • Sales Strategies
  • Marketing Campaigns
  • Business Relationships
  • Media Sales
  • Search Engine
  • Upselling
  • Revenue Growth
  • Sales Cycle
  • Sales Support
  • Cold Calls
  • Telemarketing
  • Trade Shows
  • Sales Revenue
  • Customer Accounts
  • Product Demonstrations
  • Yahoo
  • Sales REP
  • Sales Proposals
  • Software Solutions
  • Customer Retention

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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