An Account Executive/Sales Manager manages client accounts, building positive client relationships in the process. Part of their job is to secure sales, which requires them to conduct research and analysis to find new business and client opportunities, generate leads, offer products and services to clients through calls and correspondence, arrange appointments, and process payments. There are instances where they must assist clients by resolving issues and concerns, ensuring client satisfaction. Moreover, they are also responsible for developing sales plans and strategies while implementing the company's policies and regulations among staff.

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Account Executive/Sales Manager Responsibilities

Here are examples of responsibilities from real account executive/sales manager resumes representing typical tasks they are likely to perform in their roles.

  • Educate on services offer and options recommend for achieving best ROI, base on desire result.
  • Manage and coordinate daily sales activities through target cold calling and telemarketing.
  • Develop and maintain strong client relationships within healthcare vertical market.
  • Negotiate SCM and CRM solution services contract terms and conditions with senior executives.
  • Evangelize Talisma CRM solutions through sales and training activities while cultivating and maintaining relationships with existing accounts.
  • Research and target core market for individually schedule events in healthcare, telecommunications, e-commerce, wireless and information technologies.
  • Channele marketing through the establishment of international distributors servicing Mexico (Hermosillo, Mexicali, and Tijuana) and Korea.
  • Review clients existing advertising strategies & ROI and recommend solutions for under-performing marketing campaigns.
  • Develop new accounts while maintaining and upselling existing accounts.

Account Executive/Sales Manager Job Description

Perhaps the hardest question to answer when deciding on a career as an account executive/sales manager is "should I become an account executive/sales manager?" You might find this info to be helpful. When compared to other jobs, account executive/sales manager careers are projected to have a growth rate described as "as fast as average" at 5% from 2018 through 2028. This is in accordance with the Bureau of Labor Statistics. What's more, is that the projected number of opportunities that are predicted to become available for a account executive/sales manager by 2028 is 20,600.

Account executive/sales managers average about $13.72 an hour, which makes the account executive/sales manager annual salary $28,536. Additionally, account executive/sales managers are known to earn anywhere from $10,000 to $77,000 a year. This means that the top-earning account executive/sales managers make $46,000 more than the lowest earning ones.

Once you've become an account executive/sales manager, you may be curious about what other opportunities are out there. Careers aren't one size fits all. For that reason, we discovered some other jobs that you may find appealing. Some jobs you might find interesting include a sales/field sales manager, inside sales account manager, commercial account manager, and territory account manager.

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5 Account Executive/Sales Manager Resume Examples

Account Executive/Sales Manager Skills and Personality Traits

We calculated that 13% of Account Executive/Sales Managers are proficient in Account Executives, Product Knowledge, and Customer Service. They’re also known for soft skills such as Analytical skills, Communication skills, and Customer-service skills.

We break down the percentage of Account Executive/Sales Managers that have these skills listed on their resume here:

  • Account Executives, 13%

    Managed staffing, sales training, development of account executives, customer service representatives and administrative support personnel.

  • Product Knowledge, 9%

    Develop thorough understanding of customer needs and apply product knowledge to deliver customized software technology solutions.

  • Customer Service, 9%

    Managed a staff of fourteen inside sales/customer service representatives and one pricing coordinator, covering fifteen districts and two satellite locations.

  • Sales Process, 8%

    Stayed current with insurance practices and policies and perform numerous administrative functions including post sales processes and expense reporting.

  • Sales Professionals, 7%

    Managed daily operations, supporting six sales professionals.

  • Account Management, 5%

    Created and implemented imaginative sales skills, business plans, account management and partnerships to revive American Medical Association Credentialing Products.

Some of the skills we found on account executive/sales manager resumes included "account executives," "product knowledge," and "customer service." We have detailed the most important account executive/sales manager responsibilities below.

  • Arguably the most important personality trait for an account executive/sales manager to have happens to be analytical skills. An example from a resume said this about the skill, "sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies." Additionally, other resumes have pointed out that account executive/sales managers can use analytical skills to "assist the sales team with analysis, budget planning and assortment planning for product development. "
  • Another commonly found skill for being able to perform account executive/sales manager duties is the following: communication skills. According to a account executive/sales manager resume, "sales managers need to work with colleagues and customers, so they must be able to communicate clearly." Check out this example of how account executive/sales managers use communication skills: "direct and indirect sales of telecommunication technology solutions to enterprise, third party and carrier customers. "
  • Account executive/sales managers are also known for customer-service skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a account executive/sales manager resume: "when helping to make a sale, sales managers must listen and respond to the customer’s needs." We also found this resume example that details how this skill is put to the test: "grow new customers through business searches, phone calls, emails, mass mailings, and direct sales calls. "
  • In order for certain account executive/sales manager responsibilities to be completed, the job requires the skill "leadership skills." According to an account executive/sales manager resume, "sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals." As an example, this snippet was taken directly from a resume about how this skill applies: "lead a team of insurance account executives consistantly delivering on sales and stretch goals through leadership, team building and marketing. "
  • See the full list of account executive/sales manager skills.

    We've found that 75.2% of account executive/sales managers have earned a bachelor's degree. Furthermore, 7.1% earned their master's degrees before becoming an account executive/sales manager. While it's true that most account executive/sales managers have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every eight account executive/sales managers did not spend the extra money to attend college.

    The account executive/sales managers who went onto college to earn a more in-depth education generally studied business and marketing, while a small population of account executive/sales managers studied communication and management.

    Once you're ready to become an account executive/sales manager, you should explore the companies that typically hire account executive/sales managers. According to account executive/sales manager resumes that we searched through, account executive/sales managers are hired the most by The RealReal, Toshiba America Business Solutions, and Robert Half. Currently, The RealReal has 29 account executive/sales manager job openings, while there are 13 at Toshiba America Business Solutions and 3 at Robert Half.

    Since salary is important to some account executive/sales managers, it's good to note that they are figured to earn the highest salaries at BrightTALK, Toshiba America Business Solutions, and USHA PROJECTS. If you were to take a closer look at BrightTALK, you'd find that the average account executive/sales manager salary is $68,864. Then at Toshiba America Business Solutions, account executive/sales managers receive an average salary of $63,851, while the salary at USHA PROJECTS is $35,491.

    View more details on account executive/sales manager salaries across the United States.

    If you earned a degree from the top 100 educational institutions in the United States, you might want to take a look at Altria, Philip Morris International, and Dell. These three companies have hired a significant number of account executive/sales managers from these institutions.

    The three companies that hire the most prestigious account executive/sales managers are:

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    What Sales/Field Sales Managers Do

    Sales or Field Sales Managers oversee the group in charge of conducting sales activities outside of the office or company branches. They manage field sales employees by hiring and training them. They also set goals on a weekly or monthly basis. They provide strategic direction to ensure that these goals are met. They monitor the performance of the team and identify areas for improvement. They would then create programs to address these challenges. Field Sales Managers should be familiar with the company's target market. They should also be familiar with the scope of area operations. This would help them create strategies in the context of their target market. Field sales managers should have a strong sales background and a determined attitude.

    In this section, we take a look at the annual salaries of other professions. Take sales/field sales manager for example. On average, the sales/field sales managers annual salary is $51,721 higher than what account executive/sales managers make on average every year.

    While their salaries may differ, one common ground between account executive/sales managers and sales/field sales managers are a few of the skills required in each craft. In both careers, employees bring forth skills like product knowledge, customer service, and account management.

    These skill sets are where the common ground ends though. An account executive/sales manager responsibility is more likely to require skills like "account executives," "sales process," "sales professionals," and "real estate." Whereas a sales/field sales manager requires skills like "lead generation," "training sessions," "powerpoint," and "market intelligence." Just by understanding these different skills you can see how different these careers are.

    Sales/field sales managers tend to make the most money in the professional industry by averaging a salary of $80,605. In contrast, account executive/sales managers make the biggest average salary of $51,472 in the media industry.

    On average, sales/field sales managers reach similar levels of education than account executive/sales managers. Sales/field sales managers are 2.3% less likely to earn a Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.

    What Are The Duties Of an Inside Sales Account Manager?

    An inside sales account manager oversees the operations and workforce performance within an inside sales team, ensuring efficiency and profit growth. Their duties revolve around monitoring sales progress, devising new strategies to identify new business and marketing opportunities, maintaining records of all transactions, identifying inconsistencies and errors, performing corrective measures, producing sales forecasts, and supervising accounts. Furthermore, as a manager, it is essential to lead and encourage the team to reach sales targets, all while implementing the company's policies and regulations.

    Next up, we have the inside sales account manager profession to look over. This career brings along a higher average salary when compared to an account executive/sales manager annual salary. In fact, inside sales account managers salary difference is $31,877 higher than the salary of account executive/sales managers per year.

    Not everything about these jobs is different. Take their skills, for example. Account executive/sales managers and inside sales account managers both include similar skills like "product knowledge," "customer service," and "sales process" on their resumes.

    But both careers also use different skills, according to real account executive/sales manager resumes. While account executive/sales manager responsibilities can utilize skills like "account executives," "sales professionals," "real estate," and "business sales," some inside sales account managers use skills like "crm," "powerpoint," "salesforce," and "outbound calls."

    It's been discovered that inside sales account managers earn higher salaries compared to account executive/sales managers, but we wanted to find out where inside sales account managers earned the most pay. The answer? The technology industry. The average salary in the industry is $80,276. Additionally, account executive/sales managers earn the highest paychecks in the media with an average salary of $51,472.

    When it comes to the differences in education between the two professions, inside sales account managers tend to reach similar levels of education than account executive/sales managers. In fact, they're 1.9% less likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.

    How a Commercial Account Manager Compares

    A commercial account manager's role is to offer products and services to businesses and firms, building positive relationships to establish a strong client base. Their responsibilities often revolve around performing research and market analysis to find sales opportunities, devising strategies to identify client needs, and maintaining records of all data and transactions. They may also reach out to potential clients through calls and correspondence, even arrange appointments to discuss products and negotiate sales. Furthermore, as a commercial account manager, it is essential to lead and encourage the workforce, all while adhering to the company's policies and regulations.

    The commercial account manager profession generally makes a higher amount of money when compared to the average salary of account executive/sales managers. The difference in salaries is commercial account managers making $30,639 higher than account executive/sales managers.

    By looking over several account executive/sales managers and commercial account managers resumes, we found that both roles utilize similar skills, such as "product knowledge," "customer service," and "sales process." But beyond that the careers look very different.

    There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, an account executive/sales manager is likely to be skilled in "account executives," "sales professionals," "real estate," and "sales reps," while a typical commercial account manager is skilled in "crm," "cam," "strong customer service," and "property management."

    Additionally, commercial account managers earn a higher salary in the manufacturing industry compared to other industries. In this industry, they receive an average salary of $61,085. Additionally, account executive/sales managers earn an average salary of $51,472 in the media industry.

    Commercial account managers typically study at similar levels compared with account executive/sales managers. For example, they're 1.1% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.

    Description Of a Territory Account Manager

    Territory account managers are sales professionals who take responsibility for the maintenance of customer relationships. These managers learn how clients do business and establish a better understanding of customer interaction. They generate sales with client accounts using techniques such as cross-selling and upselling. It is their job to ensure that their clients receive the requested services and products on time. They also maintain long-term account relationships. The core skills for this job include strong communication skills, leadership skills, and attention to detail.

    Now, we'll look at territory account managers, who generally average a higher pay when compared to account executive/sales managers annual salary. In fact, the difference is about $37,272 per year.

    According to resumes from both account executive/sales managers and territory account managers, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "product knowledge," "customer service," and "sales process. "

    Even though a few skill sets overlap, there are some differences that are important to note. For one, an account executive/sales manager might have more use for skills like "account executives," "sales professionals," "real estate," and "business sales." Meanwhile, some territory account managers might include skills like "crm," "salesforce," "customer satisfaction," and "work ethic" on their resume.

    In general, territory account managers make a higher salary in the technology industry with an average of $79,428. The highest account executive/sales manager annual salary stems from the media industry.

    In general, territory account managers reach similar levels of education when compared to account executive/sales managers resumes. Territory account managers are 1.7% less likely to earn their Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.