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Account/logistics manager skills for your resume and career

Updated January 8, 2025
3 min read
Quoted experts
Giuliana Andreopoulos,
Jerri Lynn Kyle
Below we've compiled a list of the most critical account/logistics manager skills. We ranked the top skills for account/logistics managers based on the percentage of resumes they appeared on. For example, 13.8% of account/logistics manager resumes contained freight carriers as a skill. Continue reading to find out what skills an account/logistics manager needs to be successful in the workplace.

15 account/logistics manager skills for your resume and career

1. Freight Carriers

Here's how account/logistics managers use freight carriers:
  • Negotiated price and contract agreements for prospects and clients, located and evaluated potential freight carriers, and expedited freight loads.
  • Negotiated truckload rates with qualified freight carriers and other third party freight brokers to effectively minimize costs.

2. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how account/logistics managers use account management:
  • Balance prospecting, account management, and logistics management in a fast-paced, high pressure, deadline-driven environment.
  • Account management of appropriate MSDS sheets including any changes or updates to comply with Federal regulations.

3. Logistics Account

Here's how account/logistics managers use logistics account:
  • Promoted to Senior Logistics Account Manager in 2009 for exceeding key performance indicators
  • Managed, Grew, and Maintained a North American logistics account by providing excellent customer service and utilizing relationship building skills.

4. Process Improvement

Here's how account/logistics managers use process improvement:
  • Analyzed and recommended process improvements that support all facets of production.
  • Identify, analyze, and review key metrics to generate process improvement initiatives as necessary.

5. LTL

Less than truckload freight shipping also called LTL shipping is used for the transportation of goods or products that does not require a full truckload due to the smaller nature of the parcel. LTL shipments are usually arranged on pallets for smaller shipments and can range anywhere from 100 to 5,000 pounds.

Here's how account/logistics managers use ltl:
  • Managed accounts for 10 Harte Hanks customers and handled all inbound & outbound truckload and LTL shipments.
  • Developed and implemented improvement action plans for customers to reduce transit times and LTL costs.

6. Customer Accounts

Here's how account/logistics managers use customer accounts:
  • Supervised 10 accountability/logistics personnel managing a $45 million dollar inventory to support 39 customer accounts.
  • Managed customer accounts to ensure the pick ups and deliveries were a smooth process.

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7. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how account/logistics managers use business development:
  • Identified solution-focused business development opportunities.
  • Developed new business opportunities within lines of business including marketing, business development, and training departments to leverage web technologies.

8. Truckload

Here's how account/logistics managers use truckload:
  • Evaluated customer and carrier costs to establish profitable truckload shipments.
  • Optimized, dispatched, and tracked multi-stop truckload movements.

9. Third-Party Logistics

Here's how account/logistics managers use third-party logistics:
  • Advanced knowledge of performance based logistics with emphasis on third-party logistics and parts management.
  • Executed transportation management functions for major clients of third-party logistics firms.

10. Party Logistics

Here's how account/logistics managers use party logistics:
  • Implemented and maintained control of processes for each account as third party logistics manager.
  • Account manager for third party logistics provider.

11. EDI

Here's how account/logistics managers use edi:
  • Assigned and monitored more than 200 loads weekly by capturing and rating productivity utilizing EDI and direct network computer systems.
  • Processed, organized and problem solved EDI orders, as well as manual orders.

12. Outbound Freight

Here's how account/logistics managers use outbound freight:
  • Track inbound and outbound freight.
  • Enhance existing and build on customer base through relationship development Track inbound and outbound freight

13. Financial Reports

Here's how account/logistics managers use financial reports:
  • Generate financial reports for the CFO and President.
  • Initiated/created/implemented program status and financial reports standardization.

14. KPIs

Here's how account/logistics managers use kpis:
  • Improved on time performance for pickup and delivery as well as other KPIs.
  • Set priorities to meet production schedules, goals and key performance indicators (KPIs).

15. Freight Costs

Here's how account/logistics managers use freight costs:
  • Freight systems/logistics: by designing denser freight crates Hurricane Lasers saved over 120 K in freight costs for 2014
  • Research and reduce freight cost by adding additional focus to most efficient means of transporting freight.
top-skills

What skills help Account/Logistics Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on account/logistics manager resumes?

Giuliana AndreopoulosGiuliana Andreopoulos LinkedIn profile

Professor of Economics, William Paterson University

I do not think that the pandemic has been and will be able to reverse the importance of certain skills on students` resumes. There is no doubt in my mind that communication, team working, problem solving, leadership, still come at the top of the list for business students. However, the pandemic has added new skills: ability to work remotely, manage crisis, and deal with data. We hope that Business Colleges and Schools will take into consideration these new developments when they plan new courses, programs, or certificates.

What account/logistics manager skills would you recommend for someone trying to advance their career?

Jerri Lynn KyleJerri Lynn Kyle LinkedIn profile

Senior Instructor, Internship Coordinator, Missouri State University

Whatever your career goals are, stay informed! Keep up to date with what's going on in the world, and what's happening in your field. A lot can happen in 24 hours, so imagine what happens in a year. Just because a student takes a year off, doesn't mean learning has to stop. I recommend volunteering or interning to gain experience in your field and stay up to date on trends. It's important to remember that a gap year refers to a gap in time, not a gap in learning or productivity. Continue to live for your purpose!

What technical skills for an account/logistics manager stand out to employers?

Todd Lee GoenTodd Lee Goen LinkedIn profile

Instructor & Internship Director, Christopher Newport University

Technical skills are often industry and/or position specific. Applicants should highlight any technical skills related to the position advertisement and those that add value to the position/organization. Most importantly, requirements for technical skills change with time and technological advances. This means employers value workers capable of adapting to change and continually improving and acquiring new technical skills. Thus, it's usually more important to demonstrate you are capable of learning and developing technical skills than it is to have a specific skill set upon hire (although this is not true for some positions/industries).
That said, technical skills related to online presentations, virtual meetings, virtual networking, remote working and the like are hot commodities right now. While most organizations were in the process of adopting many of these technologies and ways of doing business pre-pandemic, the pandemic accelerated the process. Organizations are making it work, but they often don't know best practices or the most efficient means of working in the largely virtual, pandemic environment. Post-pandemic, many of the remote/virtual changes the pandemic brought will stay in some form. Technical skills that support this type of workplace will make applicants stand out to many employers because they need/want to do virtual/remote business better.

What soft skills should all account/logistics managers possess?

Eric Bostwick Ph.D.Eric Bostwick Ph.D. LinkedIn profile

Professor of Accounting, The University of West Florida

Similar to the answer above, oral and written communication skills have been important for a number of years, but in our current environment, these skills have become much more important. Our ability to pick up on the context surrounding email messages is reduced since we have fewer in-person interactions, and even our virtual meetings eliminate much of the body language that we use--both consciously and unconsciously--to interpret what other people mean by what they say. Thus, candidates will stand out when they can clearly articulate their thoughts in both written form, via email or chat, and in oral form, via the ubiquitous "Brady Bunch" layout on their coworkers' computer screens.

List of account/logistics manager skills to add to your resume

The most important skills for an account/logistics manager resume and required skills for an account/logistics manager to have include:

  • Freight Carriers
  • Account Management
  • Logistics Account
  • Process Improvement
  • LTL
  • Customer Accounts
  • Business Development
  • Truckload
  • Third-Party Logistics
  • Party Logistics
  • EDI
  • Outbound Freight
  • Financial Reports
  • KPIs
  • Freight Costs
  • DOT
  • Cold Calls
  • Customer Expectations
  • A/R
  • Inventory Control
  • Fixed Assets
  • A/P
  • Cost Savings
  • Customer Relations
  • BOL
  • Customer Freight
  • Customer Orders
  • TMS
  • Forwarders
  • HR
  • Freight Rates
  • ERP
  • Problem Resolution
  • Gross Profit
  • Freight Claims
  • Order Processing
  • Transportation Solutions
  • Client Accounts
  • ASN
  • ISO
  • QuickBooks
  • AS400
  • Payment Terms
  • Distribution Centers
  • Customer Support
  • JIT

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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