Pre-Licensed Representative - Onsite
Account Management Representative Job In Richmond, VA
About TP
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
How do you become a Licensed Insurance Agent? Teleperformance offers a 5-day paid training to help you prepare for the State Insurance Exam.
What can you expect? Teleperformance will provide a trainer, learning tools, and cover the cost of your state exam!
After you pass the exam, Teleperformance will support you in obtaining your license in all the states/territories we operate in.
Teleperformance and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!
This position will be based on-site at our Richmond, Virginia location.
Your Responsibilities
As a Pre-Licensed Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.
Handle and carefully respond to all customer inquiries
Provide excellent customer service through active listening
Work with confidential customer information and treat it sensitively
Aim to resolve issues on the first call by being proactive
Appropriately communicate with customers
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
6 months customer service experience minimum
Over 18 years of age
Ability to type 25 wpm
High School Graduate or GED
Comfort with desktop computer system
Proven oral & written communication skills
6 months Call Center experience, preferred
Logical problem-solving skills
Availability to work various shifts
Ability to use Windows operating systems
Organization and work prioritization skills
Be One of Our People
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
Teleperformance is an Equal Opportunity Employer
Client Service Representative
Remote Account Management Representative Job
Client Service Representative (CSR) - Entry-Level Opportunity
Santa Fe, NM Area
Are you looking to start your career in the financial industry and grow within a supportive, small team? We're looking for a friendly and detail-oriented individual to join our firm as a Customer Service Representative (CSR) in Santa Fe, NM. This is a great opportunity to learn the ropes, assist clients, and grow your career in a positive and community-oriented environment.
About the Firm:
We are a small, close-knit financial services firm dedicated to providing personalized financial planning and investment advice. The firm values teamwork, client service, and community involvement. We offer a collaborative environment where you can learn and develop professionally.
Job Responsibilities:
Assist clients with account-related questions, transactions, and setup.
Help manage and maintain client records and accounts.
Support the team with administrative tasks like filing and organizing documents.
Communicate effectively with clients and ensure a positive experience.
Learn about financial services and grow into a more advanced role within the firm.
What We're Looking For:
Experience: 1-2 years in customer service or financial services is helpful, but not required.
Skills: Strong communication, organization, and attention to detail.
Tech-Savvy: Comfortable using Microsoft Office and basic software tools.
Positive & Curious: Friendly, eager to learn, and ready to take on new responsibilities.
Why Join Us?
Career Growth: Lots of opportunity to advance within the firm, from client support to financial planning.
Supportive Environment: Work closely with a team that's dedicated to mentoring and helping you succeed.
Flexible Schedule: Option to work from home on Mondays and a balanced workweek.
Great Benefits: Competitive health benefits and free financial planning services.
If you're looking for a friendly, growth-oriented job in financial services, we'd love to hear from you. Apply today and start your journey with our team!
MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at *****************
Customer Account Representative
Account Management Representative Job In Virginia Beach, VA
Are you a people-oriented, sales-driven individual with a passion for customer experience and a hunger for career growth and leadership opportunities? If so, we want you to be a part of our dynamic Sales and Customer Experience Team!
Why Choose Us:
Unlimited Growth Potential: We believe in nurturing and promoting talent from within. As a Customer Account Representative, you'll have the chance to fast-track your career and step into leadership roles as you excel.
Customer-Centric Culture: We're all about delivering exceptional experiences to our customers. For that to happen our team needs to feel taken care of. A happy team makes for happy customers.
Sales Excellence: Dive into the world of sales and learn transferable skills that will always be in demand. We provide comprehensive training and support to help you achieve your sales goals and beyond.
What We're Looking For:
People-Oriented: Your ability to connect with people is what you pride yourself on. You enjoy building rapport and understanding the unique needs of each customer.
Interested in the art of Sales: You're excited about the art of selling. Whether you're a seasoned pro or just starting, you're hungry to learn and succeed in a sales-driven environment.
Desire for a Career: Your career development is a priority, and you're eager to take on leadership roles as you grow with us.
Key Responsibilities:
Customer Engagement: Develop strong relationships with customers, understanding their needs, and offering tailored solutions.
Sales: Drive sales through effective communication and product knowledge. Achieve and exceed sales targets.
Team Collaboration: Work closely with our Sales and Customer Experience Team to deliver outstanding results and support each other's success.
What We Offer:
Competitive Compensation: A rewarding package including base salary and performance-based bonuses.
Training and Development: Continuous learning opportunities to enhance your sales skills and advancement opportunities.
Dynamic Workplace: Join a passionate team in a positive and collaborative environment.
Career Advancement: Clear paths to leadership roles for high achievers.
Field Scheduler
Account Management Representative Job In Emporia, VA
We are currently hiring a Field Scheduler for our client in Emporia, VA. Job duties / responsibilities are listed below.
Develop Capital Project schedules for Project Construction. Create cohesive work schedules by working closely with Project Management, Station Management, other departments, and various contractors responsible for construction of large generation projects. Must be able to create schedules utilizing a variety of scheduling tools such as Primavera P6, SAP, Microsoft Project, etc.
Responsibilities:
• Ensure all projects are executed with Safety and Environmental Compliance as the primary focus of all personnel supporting his/her projects.
• Provide Project Management with current and accurate project schedules. Develop and be willing to provide recommendations to improve project schedules and project planning standards. Help coordinate work and resources with various station/department groups, and meet with vendors and supervisors, as necessary, to ensure that requirements and work needs are being addressed.
• Keep the schedules current and accurate by walking down the project site
• Utilize various scheduling techniques to include Critical Path management, resource management/leveling, pert charts, cost management, etc. as requested.
• Identify requirements and conduct planning and scheduling meetings with various departments to ensure that scheduling activities are properly identified, integrated and resources leveled. Prepare, conduct, and lead project meeting discussions to communicate scope and schedule status in an organized and professional atmosphere.
• Maintain and analyze work progress and effectiveness within and in accordance with the schedule.
Qualifications:
• A minimum of 3 years required in project/outage planning and/or scheduling in an industrial environment (utility environment preferred). • Considerable knowledge of company used and industrial scheduling software (such as Primavera P6, SAP, MS Project, etc.).
• Detailed knowledge of power stations and plant systems with related work experience.
• Detailed knowledge of work control processes.
• Strong Project Management techniques and skills.
• Effective communication skills, both orally and in writing.
• Skilled in leading and fostering cooperation without formal authority.
• Skilled in scheduling techniques to include Critical Path management, resource management/leveling, pert charts, cost management, etc.
• Skilled in the use of a personal computer, to include reasonable experience with the Microsoft Office fleet of software (i.e. MS Excel, MS Access, MS Word, MS Outlook, etc.).
• Ability to translate plans into schedules.
Administrative: The PS will self-manage travel between assigned sites as required, if multiple sites are included in the job posting specifics.
Life Insurance Specialist
Remote Account Management Representative Job
Benefits
Pulled from the full
Flexible schedule
Health insurance
Life insurance
Paid time off
Work from home
Full
Job Description: Are you a highly competitive individual who is tired of the traditional 9-to-5 grind? Do you want to get paid what you're worth and take control of your financial future? If so, McAdams Financial is looking for you!
As a Life Insurance Agent with McAdams Financial, you will:
Represent top-tier financial firms and offer a variety of life insurance products to clients.
Build and maintain strong relationships with clients to understand their financial needs and provide tailored solutions.
Participate in a supportive, fun, and competitive environment that encourages personal and professional growth.
Benefit from comprehensive training and ongoing support to help you succeed.
Enjoy the flexibility of a 1099 independent contractor position, allowing you to set your own schedule and work from anywhere.
What We Offer:
Competitive Commissions: Get paid what you're worth with our lucrative commission structure.
Growth Opportunities: Join a company that invests in your development and offers clear pathways for career advancement.
Training and Support: Access to extensive training programs and continuous support from experienced professionals.
Flexible Schedule: As a 1099 contractor, you have the freedom to create your own work-life balance.
Fun and Competitive Environment: Thrive in a culture that values competition, fun, and mutual success.
Who We're Looking For:
The ideal candidate is:
Highly competitive and motivated to excel.
Looking for a business opportunity that rewards performance.
Ready to leave their current job and embrace a more rewarding career.
Eager to grow with a company that values personal and professional development.
Passionate about helping clients secure their financial future.
Requirements:
Previous sales experience is a plus but not required.
Excellent communication and interpersonal skills.
Self-motivated with a strong desire to succeed.
Ability to work independently and as part of a team.
Must be authorized to work in the United States.
Job Types: Full-time, Part-time, Contract, Permanent
Pay: $72,539.21 - $90,359.05 per year
Expected hours: 5 - 25 per week
Benefits:
Flexible schedule
Health insurance
Paid time off
Supplemental Pay:
Bonus opportunities
Commission pay
Job Type: Part-time
Pay: $4,576.00 - $9,860.00 per month
Expected hours: 5 - 25 per week
Benefits:
Flexible schedule
Paid time off
Work from home
Supplemental Pay:
Bonus opportunities
Commission pay
Application Question(s):
If you do not have your State License are you able to invest $199-$250 to obtain state license and licensing courses?
Also are you aware this is a 1099 opportunity and not W2?
Application Question(s):
If you do not have your State License are you able to invest $199-$250 to obtain state license and licensing courses?
Also are you aware this is a 1099 opportunity and not W2?
Ability to Commute:
Beltsville, MD 20705 (Required)
Work Location: In person
Scheduling Specialist
Account Management Representative Job In Norfolk, VA
Scheduling Specialist - Build Tomorrow's World Today!
$150,000+
Are you a detail-oriented professional who thrives on bringing order to complex projects?
Do you want to work for a company that values innovation, collaboration, and your unique skills?
We're not just building infrastructure - we're building the future.
We're seeking a Scheduler who can bring their expertise to a dynamic and growing team. Whether you're currently working with another industry leader, we understand your talent and offer a unique opportunity to elevate your career.
Why Choose Them?
Exciting Projects: Work on some of Virginia's most ambitious and transformative infrastructure projects.
Empowered Team Culture: Collaborate with forward-thinking professionals who value your ideas and contributions.
Career Growth: The organization invests in people, offering training, mentorship, and clear pathways for advancement.
Industry-Leading Benefits: Competitive compensation, comprehensive benefits, and programs designed to help you thrive professionally and personally.
What You'll Do as a Scheduler:
Develop and maintain project schedules for multi-billion-dollar infrastructure projects.
Collaborate closely with project managers, engineers, and stakeholders to ensure timelines are met.
Analyze project progress and provide solutions to optimize efficiency.
Utilize industry-leading software (e.g., Primavera P6) to keep projects on track and on budget.
What We're Looking For:
Proven experience in construction scheduling (preferably from leading companies)
Proficiency with scheduling tools like Primavera P6.
Strong analytical and communication skills, with the ability to manage multiple priorities.
A passion for infrastructure and a desire to make a lasting impact.
Join and Shape the Future
We recognize that top talent like you is the key to our client's success. Join and be part of a company where your expertise will not only be valued but celebrated.
Take the Next Step in Your Career - Apply Today!
Submit an application using the onscreen button, or send a copy of your resume to Connor at ***************************************.
Scheduler
Account Management Representative Job In Richmond, VA
Job Title: Scheduler
Job Overview: The Scheduler is responsible for organizing and maintaining schedules to ensure timely completion of tasks, projects, or operations. This includes coordinating personnel, resources, and equipment, and monitoring the progress of ongoing activities. The Scheduler ensures that all activities are properly aligned with organizational goals and timelines.
Key Responsibilities:
Schedule Creation and Management:
Develop, update, and maintain project schedules using software tools (e.g., Microsoft Project, Primavera, or other scheduling systems).
Coordinate with project managers, team members, and departments to ensure accurate and feasible schedules.
Track milestones, deadlines, and resource allocations, and adjust schedules as needed to accommodate changes.
Resource Coordination:
Ensure that the necessary resources, including personnel, equipment, and materials, are available for tasks.
Resolve conflicts or bottlenecks in scheduling and resource allocation.
Monitoring and Reporting:
Monitor the progress of scheduled tasks and projects, and ensure adherence to deadlines.
Provide regular status updates and reports to project managers and stakeholders on the progress of ongoing activities.
Identify and report any delays or issues, and propose corrective actions to keep projects on track.
Collaboration and Communication:
Communicate regularly with various teams, including operations, maintenance, and logistics, to gather and share scheduling information.
Attend meetings to discuss project timelines, resource allocation, and any potential challenges.
Problem-Solving:
Identify scheduling conflicts or resource shortages and implement solutions to minimize delays and inefficiencies.
Adjust schedules as needed in response to unforeseen circumstances, such as changes in project scope or staffing.
Data Entry and Documentation:
Maintain accurate records of schedules, activities, and project timelines.
Ensure that all scheduling data is up-to-date and easily accessible for relevant stakeholders.
Compliance and Standards:
Ensure that scheduling processes align with company policies, industry standards, and legal requirements.
Maintain a high level of accuracy in all scheduling tasks to minimize errors.
Skills and Qualifications:
Strong organizational and time management skills.
Proficiency in scheduling software (e.g., Microsoft Project, Primavera, etc.).
Excellent communication and interpersonal skills.
Ability to multitask and manage multiple schedules simultaneously.
Attention to detail and problem-solving abilities.
Familiarity with the industry-specific requirements (e.g., construction, manufacturing, healthcare, etc.).
Analytical and critical thinking skills.
Education and Experience:
A Bachelor's degree in Business Administration, Project Management, or a related field is typically required.
Previous experience in scheduling or project coordination is preferred.
Certification in project management (e.g., PMP) or scheduling software proficiency is a plus.
Customer Service Sales Representative
Account Management Representative Job In Sterling, VA
Why You Want To Work Here:
Great opportunity to join a dynamic sales team that seeks a motivated and results-driven Customer Service/Sales Coordinator. The ideal candidate will be responsible for managing client accounts, driving sales growth, and building strong relationships with customers. This role requires a blend of technical knowledge and sales expertise, making it essential for candidates to possess strong communication skills and the ability to analyze customer needs effectively.
Responsibilities of the Customer Service/Sales Coordinator:
Develop and maintain relationships with existing clients while identifying opportunities for upselling and cross-selling.
Conduct warm calls to potential clients, presenting our products and services effectively.
Lead negotiations with clients to close sales deals that meet both customer needs and company goals.
Analyze market trends and customer feedback to inform sales strategies and improve service offerings.
Collaborate with the marketing team to create targeted campaigns that drive lead generation.
Provide exceptional customer service by addressing inquiries and resolving issues promptly.
Prepare and deliver presentations to clients showcasing product features and benefits.
Maintain accurate records of sales activities, client interactions, and account status in the CRM system.
Qualifications of the Customer Service/Sales Coordinator:
Proven experience in account management or technology sales is preferred.
Strong background in technical sales with the ability to communicate complex information clearly.
Demonstrated leadership skills with a focus on achieving sales targets.
Excellent negotiation skills with a track record of closing deals successfully.
Ability to analyze data and market trends to make informed decisions that drive sales growth.
Proficient in using CRM software and other sales tools to manage accounts effectively.
Customer Service Representative
Remote Account Management Representative Job
Job Opportunity: Customer Support Representative/Account Representative-Sr
Pay Rate: $20-21.99/hour
Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks starting after the New Year.
In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.
Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience.
Job Responsibilities for Client Support Service Professional:
Provide exceptional support for Morgan Stanley clients through incoming calls, addressing service inquiries with accuracy and efficiency.
Assist with Cash Management products, online account access, mobile app usage, and general financial questions.
Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment.
Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team.
Benefits Info
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Scheduling Coordinator
Account Management Representative Job In Dulles Town Center, VA
Sight & Sound Systems, Inc. is a dynamic company seeking a Full-Time Scheduling Coordinator to join our team. We offer a collaborative work environment that fosters leadership, personal growth, and professional advancement. We are dedicated to providing exceptional service to our home technology customers.
Role Description
We are seeking a highly organized and detail-oriented individual to join our team as a Full-Time Scheduling Coordinator. This on-site position will report directly to the Residential Production Manager and will play a crucial role in the smooth operation of our projects.
Key Responsibilities:
Handle incoming calls, ensuring they are correctly forwarded, and capture comprehensive messages.
Communicate directly with clients via phone and email to provide updates and address scheduling inquiries.
Build and maintain strong client relationships through excellent customer service.
Answer incoming sales and service calls, and resolve or route them appropriately.
Maintain and update the master project schedule based on daily demands and project requirements.
Ensure accurate and timely scheduling of technicians and resources.
Coordinate with internal teams (e.g., sales, finance, service) to optimize schedules.
Proactively review work orders and determine additional steps needed to keep open work orders moving to ensure they are completed within a timely manner.
Identify and resolve scheduling conflicts and other logistical challenges.
Proactively address potential issues and implement solutions.
Perform other administrative tasks as needed, such as data entry and report generation.
Qualifications
Excellent organizational and time management skills
Strong attention to detail and accuracy
Excellent communication and interpersonal skills
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Experience with project management software (preferred)
Experience in service, construction, or related industries (preferred)
Strong problem-solving and critical thinking abilities
Ability to work independently and as part of a team
Customer Service Representative
Remote Account Management Representative Job
As a Representative with our Customer Service team, you will engage with customers to troubleshoot basic technical issues and provide insights on Brivo's products and services. This role works with the second shift team: Monday - Friday, from 11:30 am - 8:00 pm EST. We welcome applications from US-based candidates who are local/hybrid, or fully remote and highly encourage candidates residing in the Mountain and Pacific time zones to apply.
Responsibilities
Act as a customer advocate, collaborating with internal teams to resolve issues promptly
Handle incoming cases, escalating when necessary to ensure timely resolutions
Respond to customer inquiries via phone, chat, and email, maintaining high efficiency
Document customer interactions and solutions in our case management system
Keep customers informed about critical updates and system change
Qualifications
2+ years of call center experience in a technical setting is required
Industry experience in physical security and access control is a plus
Proficiency in electronics, networking (TCP/IP), and a keen interest in cloud technology, SaaS, and IoT
Strong service orientation with a passion for delivering exceptional customer experiences
Ability to multitask, work independently, and contribute effectively to a team
Excellent problem-solving skills, organizational/time management abilities, and ownership of issues
Team-oriented with integrity, dependability, and adaptability
Empathetic listener with stress management capabilities
Excellent written and verbal communication skills with a knack for research
Bilingual fluency in English and Spanish is a plus
Familiarity with Salesforce or similar CRM platforms is a plus
Willingness to work occasional Saturdays and/or holidays is preferred
Employment offers are contingent upon: successfully passing a background and credit check; the ability to commit to an initial 5-week [paid] training schedule of M-F 9 am-5 pm EST; and the ability to travel to Bethesda, MD to attend New Hire Orientation
The expected total compensation package for this full-time, non-exempt position includes a base pay rate of $20.00 per hour. Individual compensation packages are based on factors unique to each candidate, including job-related skills, experience, qualifications, work location, training, and market conditions. In addition to cash compensation (includes base salary and, where applicable, may include incentive or overtime pay), Brivonians are eligible for benefits & perks (**************************** based on their work locations.
About Us
Brivo Systems LLC created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate, multifamily residential, and large distributed enterprises. The company's comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation, elevate employee and tenant experience, and improve the safety of all people and assets in the built environment. Brivo's building access platform is now the digital foundation for the world's largest collection of customer facilities, protecting over 600 million square feet across 60+ countries. Brivo is privately held and headquartered in Bethesda, Maryland. Learn more at *************
Brivo is an Equal Opportunity/Affirmative Action Employer committed to providing an inclusive work environment. If you require reasonable accommodations during the application or interview process, please contact **************.
Patient Access Representative - 218994
Account Management Representative Job In Manassas, VA
Are you currently in the job market for a full time role? Medix is hiring multiple Patient Access Specialists to work for a well known healthcare organization in Manassas, VA. Multiple shifts are available for this role. See below for more information on the position!
Job Overview:
The Registration Specialist will be working in the Emergency Department
This organization is looking to get people started ASAP!
Pay: 15/hr - 21/hr
Shifts Available: Shift 1: 11AM- 9:30 PM, Shift 2: 3:30 PM - 1:30 AM, Shift 3: Overnight shift
Job Requirements:
EMR Experience
Medical Administrative expereince
High School Diploma or GED
Great customer service skills
Must be able to be active and work on feet all day
Must know the difference between Medicade and Medicare
Must know a general overview of what HIPPA is and the rules of HIPPA
Job Responsibilities:
Demonstrates exceptional customer service both for in-person and telephone activities.
Demonstrates expected behaviors applicable to the Medical Center and Revenue Cycle access systems and policies procedures and guidelines.
Receives funds issues receipts balances cash journals and makes deposits.
Maintains current working knowledge; adheres to Revenue Cycle policies and procedures; performs problem-solving activities.
Performs area-specific support activities.
Demonstrates engagement in the work team and goals of the Revenue Cycle.
In addition to the above job responsibilities, other duties may be assigned.
Customer Service Representative
Remote Account Management Representative Job
Working under direct supervision, the Client Service Representative is an entry level position responsible for monitoring client custody operations and service levels.
The Client Service Representative also assists more senior team members with client conversions, reporting and analyses.
1. Client Service and Inquiry Response - Proactively respond to custody related client inquiries on a daily basis. - Work with internal departments to prioritize and resolve client requests and deliverables.
2. Technology and Innovation - Utilize relevant internal technology solutions to effectively manage client inquiries. - Introduce and familiarize clients with new technology, automation tools and products.
3. Risk Management and Control - Introduce and familiarize clients with new technology, automation tools and products. - Assist in maintaining and reporting on client service related metrics. - Participate in team based project work and audits. - Complete monthly reporting requirements.
Education level and/or relevant experience(s) - BA/BS degree or equivalent work experience.
Hybrid Schedule: The team is in the office Tuesday - Thursday, working from home on Mondays and Fridays
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Name: Vivek Rana
Email Address: *********************************
Job ID: 24-28722
Customer Service Representative
Account Management Representative Job In Fredericksburg, VA
HomeServices Insurance an affiliate of HomeServices of America/ Berkshire Hathaway Companies is hiring for a experienced & licensed Property and Casualty Customer Service Representative! This position is located in Fredericksburg, VA. We are looking for insurance driven individuals who want to thrive in growing environments and establish rapport! The position is full time 40 hours a week, hybrid mode (2 days in office, 3 days work from home).
This position provides day-to-day service and support to new and existing clients such that objectives for profitability and growth are met.
Job Duties and Responsibilities
(Essential Job Functions)
1. Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness.
Research and answer calls from clients, underwriters and third parties.
Advise clients regarding insurance coverage and risk management issues.
Process policy changes and cancellations.
Handle claims and billing inquiries.
Foster and maintain good working relationships with insurance companies and underwriters.
2. Work with existing clients to providing quotes on current lines of business, or line replacements, and cross-selling.
3. Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or related complaints to the department manager.
4. Perform any additional responsibilities as requested or assigned.
Performance Expectations
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications
Education:
High School Diploma or equivalent work experience and knowledge.
Experience:
Two years successful servicing experience with independent agency (or equivalent).
Knowledge and Skills:
Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes.
Thorough knowledge of all personal lines insurance products especially those represented through HomeServices Insurance.
Excellent analytical, problem-solving, and decision-making skills.
Excellent oral, written, and interpersonal communication skills.
Proven automation, time management, and organizational skills.
Familiarity with risk assessment and risk management techniques.
Other (licenses, certifications, schedule flexibility/OT, travel, etc.):
Property and Casualty License
Wage: $23.50-28.70 hourly; actual wage is based upon education and experience. Potential for formulary incentive plan/discretionary bonus, based on financial results.
Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Effective January 1, 2025, minimum and maximum annual salary or hourly range of compensation (or fixed pay rate if applicable) for a job opportunity, based on the employer's good faith estimate at the time of posting the job advertisement
General description of all benefits and other compensation to be offered to a hired applicant, including but not limited to health and retirement benefits
Equal Opportunity Employer
If you are interested in this opportunity, please apply here or send your confidential resume to ************************** - TA Specialist/ Human Resources at HomeServices of America - Shared Success Center.
Customer Service Representative
Account Management Representative Job In Fairfax, VA
Answers incoming telephone calls and chat communications, assessing the customer's needs and responding to inquiries by providing requested/applicable information. Record all information in CHEMTREC's Customer Relationship Management (CRM) application.
Provides customer support during the sign-up process, to include, general account information, SDS submission process, and payment status. This includes technical assistance for our registrants accessing our systems through the internet.
Maintains and updates customer account information through customer communications, both through incoming requests and proactive communications out to CHEMTREC's existing customer base.
Provides customers with billing and account related information when requested along with service reports for the suite of CHEMTREC's products and services.
Receives, processes and maintains customer SDS information provided to CHEMTREC. Utilize SharePoint along with other related technologies and custom programs to manage the SDS provided to CHEMTREC by customers.
Assists customers by delivering the suite of products and services offered by CHEMTREC.
Builds and maintains effective working relationships with appropriate internal staff and external contacts including, but not limited to customers, vendors, business partners, prospects, emergency response community, and agencies.
Performing other duties as assigned.
Qualifications
Required
Associate's degree in a relevant field or two years progressive work experience.
Ability to manage and prioritize multiple projects and tasks, with minimal supervision, exercising sound judgment.
Demonstrated ability to work independently on a variety of complex matters simultaneously while also working in a team environment.
Strong written and oral communication skills as well the ability to listen and communicate with both technical and non-technical customers effectively and provide appropriate solutions.
Working knowledge of Microsoft Office including Outlook, Word, Excel, and PowerPoint.
Ability to work flexible hours as well as a rotating schedule and non-core business hours.
Preferred
Bachelor's degree.
Corporate or for-profit work experience.
Experience with MS Dynamics CRM and MS SharePoint.
Knowledge of database and document management concepts, including information retrieval practices.
Commercial Lines Customer Service Representative
Account Management Representative Job In Danville, VA
Since 1891, Burton & Company has been helping secure quality insurance for individuals, families and businesses. We are a community-first company, valued for our business sense, insurance savvy and dedication to our clients. We prioritize customer engagement to learn how we can provide the best coverage options to meet your unique needs and budget. Working with top-rated insurance providers, our friendly staff guides customers through the entire coverage process and is committed to answering all of your insurance questions, because we care. Our focus on community, customized services, and the right coverage makes us the agency of choice for so many friends and neighbors.
Job Description:
Are you a successful Commercial Lines Customer Service Representative seeking a new career home? If so, then we want to talk to you! The agency is looking for an experienced Commercial Lines Customer Service Representative to join the team. The successful candidate will be responsible for maintaining strong relationships with current clients and growing the book of business through new client service.
The ideal candidate will have a solid foundation in commercial lines insurance account management. The candidate will work to meet the overall insurance needs of our commercial customers, helping to retain and grow our commercial lines book of business.
Responsibilities: The candidate must:
Deliver highly professional and responsive service to a dedicated book of commercial accounts
Handle all in-house account renewals, including binding coverage, renewal proposals, checking policies for accuracy, and invoicing
Respond promptly and effectively to client requests and resolve complex coverage and underwriting issues
Support and prepare clients for renewal and maintain strong client relationships
Anticipate, respond to, and follow up on all existing client needs
Follow department policies/procedures and prioritize tasks based on established guidelines
Effectively manage multiple responsibilities simultaneously with minimal supervision
Stay current on industry changes and maintain continuing education
Display a positive, helpful attitude to help create a friendly environment for clients and co-workers
Requirements: The candidate will:
Hold a P&C license, ACSR, AAI or CIC professional designation strongly preferred
Have previous customer service experience; 2-3 years experience handling commercial accounts strongly preferred
Have a Bachelor's Degree or comparable work experience
Be people-oriented, client focused, and professionally assertive in developing new client relationships and servicing existing clients
Possess outstanding organizational skills with an ability to manage and multiple complete difficult assignments without direct supervision
Demonstrate sound business judgment, strong decision making, superior written and verbal communication skills
Have excellent time management skills with a personal accountability mindset
Thrive in a team environment and be a positive team player
Have technology and computer proficiency including agency management systems and Microsoft Office Suite; Salesforce experience strongly preferred
Please, no calls to Burton & Company.
Scheduler
Account Management Representative Job In Emporia, VA
We are seeking a skilled and experienced Owners Representative Scheduler to join our team. The ideal candidate will play a pivotal role in reviewing and analyzing project schedules, particularly Primavera P6, and ensuring smooth project execution by working closely with the EPC team. This position involves daily field presence, attending project meetings, and providing timely reports up the chain. The Scheduler will be responsible for identifying critical path activities, conducting ad-hoc analysis, and ensuring alignment with construction sequencing.
Key Responsibilities:
Schedule Management: Review and analyze the P6 schedule, ensuring all activities are properly sequenced, and monitor critical path reports.
Field Presence: Spend significant time in the field to ensure accurate reporting and adherence to the project schedule.
Daily Meetings: Actively participate in daily construction meetings to provide scheduling updates and address any issues that may arise.
Reporting: Condense complex information from the field and communicate key findings and updates to senior management.
Collaboration: Work closely with the EPC team and attend relevant meetings to ensure scheduling accuracy and alignment with project goals.
Ad-hoc Analysis: Conduct ad-hoc analysis on scheduling issues or changes and present solutions when necessary.
Communication: Effectively communicate schedule-related concerns, including identifying discrepancies or potential issues with the EPC team.
Construction Sequencing: Ensure proper sequencing of construction tasks and provide insight based on field observations.
Qualifications:
Proven experience with Primavera P6 scheduling software.
A solid construction background with experience in gas, electric, or power generation projects.
Strong understanding of construction sequencing and the ability to walk the field daily to verify project progress.
Excellent communication skills and the ability to call out issues or discrepancies (e.g., "calling BS") with the EPC team effectively.
Ability to listen actively, analyze data, and provide concise updates to senior management.
Experience in both construction scheduling and fieldwork.
Preferred Experience:
Experience working in gas and electric or power generation sectors.
Ability to quickly adapt and apply construction knowledge to scheduling issues.
Customer Service Account Representative
Account Management Representative Job In Roanoke, VA
The Bill Meador Insurance Agency is a locally owned, award-winning independent agency in Roanoke, VA, specializing in auto, home, life, and business insurance. Representing various providers like Erie, Progressive, Travelers, Allstate, and more, our goal is to offer competitive pricing and coverage options for our clients, and to be a local resource for their insurance needs.
Role Description
This is a full-time on-site role for a Customer Service Account Representative at the Bill Meador Insurance Agency in Roanoke, VA. The representative will be responsible for ensuring customer satisfaction, managing accounts, initiating new accounts, and providing exceptional customer service on a daily basis.
Qualifications
Customer Service Representatives and Customer Service skills
Strong Communication skills
Experience in Account Management
Ability to prioritize and multitask
Problem-solving and conflict resolution skills
Excellent attention to detail
Knowledge of insurance products and regulations is a plus
Previous experience in a similar role is preferred
Primavera (P6) System and Scheduling Coordinator
Account Management Representative Job In Chesapeake, VA
Job Responsibilities:
Lead Project Team in implementation of the Primavera P6 scheduling software
Develop and Coordinate training courses for Primavera P6 scheduling software
Provide continuous, ongoing training and support to system users
Provide support, oversight, and technical inputs related to Primavera system interconnectivity to other IT systems and data bases
Provide ongoing analysis of system efficiency and effectiveness, recognizing and controlling processes designed to continuously improve the Project Planning and Management process.
Provide system reporting as requested by end users and senior leadership
Serve as the internal subject matter expert for Primavera P6 platform and lead the activities and operations of the platform across the system and for all users
Continuously gain awareness and understanding of the ship repair Scheduling essentials, and the operations that lead to successful project execution.
Job Qualifications:
Must have considerable experience using and supporting Primavera Software
Knowledge and experience of P6 integrations API and Webservices would be a plus
Must have experience developing and coordinating custom training for geographically diverse workforce
Must have experience using Microsoft Office 365 Suite of applications including Word, PowerPoint, Excel, Outlook, PowerBI, and PowerAutomate
Must have knowledge of Secure System Development Lifecycle (SDLC) Management methodologies including change management controls, secure configurations, and safety and criticality analysis
Position requires excellent time management, technical, verbal and written communication skills
Ability to collaborate across a multi-functional team
Ability to work with partners and vendors
Detail-oriented with strong problem-solving skills
Self-starter with the ability to manage multiple projects at one time
EDUCATION AND EXPERIENCE
Incumbent must have demonstrated experience and familiarity, and be technically sound in operating and supporting the Primavera P6 Project Management Tool
Any project management course work or certificates, computer science training, or completion of Primavera P6 training is a plus
Prior experience in leadership roles during an implementation of Primavera P6 in multi-functional application is a plus
WORKING CONDITIONS
Work primarily performed in office environment. May be required to conduct shipyard on-site visits to survey ongoing operations and may be required to conduct on-site training in shipyard environment to internal customers.
Billing Specialist
Remote Account Management Representative Job
Billing Specialist - 4 days in the office in Marietta, GA and the flexibility to work remotely 1 day a week
Billing Specialist
Openings: 2
Pay Rate: $19.00/hr.
Length: 6 Month Contract to Hire
Billing Specialist
As a Billing Specialist you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
Day-to-Day:
Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients
Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams
Develop a working understanding of the internal technologies required for daily functions
Communicate with various internal company departments to address problems preventing orders from billing to a customer
Partner with transportation providers to secure required documentation for customer billing
Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes
Requirements:
1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics
Proficient excel experience
MS office applications knowledge and applicable experience
Experience working with large data sets in excel and creating pivot tables, using V-LOOKUP functions, etc
Experience monitoring the status of accounts and balances - checking for any inconsistencies
Experience working with numerical data and processing financial information
Experience with preparing detailed and informative reports on billing activity
Plusses:
Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience
Experience with Microsoft Office
Strong problem-solving skills
Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience
Compensation:
$19/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.