Account Manager And Customer Service Manager Careers

There is more than meets the eye when it comes to being an account manager and customer service manager. For example, did you know that they make an average of $14.91 an hour? That's $31,006 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does an Account Manager And Customer Service Manager Do

There are certain skills that many account manager and customer service managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, leadership skills and communication skills.

When it comes to the most important skills required to be an account manager and customer service manager, we found that a lot of resumes listed 8.7% of account manager and customer service managers included account management, while 7.4% of resumes included new customers, and 7.4% of resumes included customer accounts. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the account manager and customer service manager job title. But what industry to start with? Most account manager and customer service managers actually find jobs in the retail and finance industries.

How To Become an Account Manager And Customer Service Manager

If you're interested in becoming an account manager and customer service manager, one of the first things to consider is how much education you need. We've determined that 44.9% of account manager and customer service managers have a bachelor's degree. In terms of higher education levels, we found that 4.7% of account manager and customer service managers have master's degrees. Even though some account manager and customer service managers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an account manager and customer service manager. When we researched the most common majors for an account manager and customer service manager, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on account manager and customer service manager resumes include high school diploma degrees or diploma degrees.

You may find that experience in other jobs will help you become an account manager and customer service manager. In fact, many account manager and customer service manager jobs require experience in a role such as customer service representative. Meanwhile, many account manager and customer service managers also have previous career experience in roles such as cashier or administrative assistant.

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Average Salary
$31,006
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
69,804
Job Openings

Account Manager And Customer Service Manager Career Paths

Top Careers Before Account Manager And Customer Service Manager

Cashier
13.6 %

Top Careers After Account Manager And Customer Service Manager

Cashier
13.5 %

Account Manager And Customer Service Manager Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for an Account Manager And Customer Service Manager

Account Manager And Customer Service Managers in America make an average salary of $31,006 per year or $15 per hour. The top 10 percent makes over $44,000 per year, while the bottom 10 percent under $21,000 per year.
Average Salary
$31,006
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Recently Added Salaries

CompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Account Manager/Warehouse Customer Service
Pridestaff
08/01/2021
$41,74008/01/2021
Account Manager/Warehouse Customer Service
Pridestaff
07/08/2021
$41,74007/08/2021
Account Manager/Customer Service
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05/04/2021
$31,30505/04/2021
Account Manager/Customer Service
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$31,30505/04/2021
Career Opportunities: Customer Account Services Manager (2729)
Lincoln Electric System
03/16/2021
$92,16903/16/2021

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Use Zippia's Salary Calculator to see how your pay matches up.

Account Manager And Customer Service Manager Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming an Account Manager And Customer Service Manager. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write an Account Manager And Customer Service Manager Resume

At Zippia, we went through countless Account Manager And Customer Service Manager resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Account Manager And Customer Service Manager Resume Examples And Templates

Account Manager And Customer Service Manager Demographics

Gender

female

66.1 %

male

27.7 %

unknown

6.2 %

Ethnicity

White

64.3 %

Hispanic or Latino

17.4 %

Black or African American

10.1 %

Foreign Languages Spoken

Spanish

56.3 %

French

6.3 %

Chinese

4.0 %
Show More Account Manager And Customer Service Manager Demographics

Account Manager And Customer Service Manager Education

Majors

Business
37.8 %

Degrees

Bachelors

44.9 %

Associate

24.8 %

High School Diploma

16.7 %

Top Colleges for Account Manager And Customer Service Managers

1. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

4. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

5. Cornell University

Ithaca, NY • Private

In-State Tuition
$55,188
Enrollment
15,105

6. University of California, Berkeley

Berkeley, CA • Private

In-State Tuition
$14,184
Enrollment
30,845

7. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

8. Western Carolina University

Cullowhee, NC • Private

In-State Tuition
$3,926
Enrollment
9,835

9. SUNY College of Agriculture & Technology at Morrisville

Morrisville, NY • Private

In-State Tuition
$8,670
Enrollment
2,758

10. Pennsylvania State University

University Park, PA • Private

In-State Tuition
$18,454
Enrollment
40,108
Show More Account Manager And Customer Service Manager Education Requirements

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Top Skills For an Account Manager And Customer Service Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 8.7% of account manager and customer service managers listed account management on their resume, but soft skills such as analytical skills and leadership skills are important as well.

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Top Account Manager And Customer Service Manager Employers

1. Discover Financial Services
4.6
Avg. Salary: 
$32,827
Account Manager And Customer Service Managers Hired: 
56+
2. Rent-A-Center
4.6
Avg. Salary: 
$33,508
Account Manager And Customer Service Managers Hired: 
54+
3. Bank of America
4.8
Avg. Salary: 
$35,233
Account Manager And Customer Service Managers Hired: 
37+
4. Walmart
4.8
Avg. Salary: 
$31,471
Account Manager And Customer Service Managers Hired: 
35+
5. AT&T
4.7
Avg. Salary: 
$32,948
Account Manager And Customer Service Managers Hired: 
26+
6. Citigroup
4.8
Avg. Salary: 
$35,535
Account Manager And Customer Service Managers Hired: 
20+

Account Manager And Customer Service Manager Videos

Updated August 18, 2021