There is more than meets the eye when it comes to being an account manager and customer service manager. For example, did you know that they make an average of $16.67 an hour? That's $34,676 a year! Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does an Account Manager And Customer Service Manager Do

There are certain skills that many account manager and customer service managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, leadership skills and communication skills.

How To Become an Account Manager And Customer Service Manager

If you're interested in becoming an account manager and customer service manager, one of the first things to consider is how much education you need. We've determined that 44.9% of account manager and customer service managers have a bachelor's degree. In terms of higher education levels, we found that 4.7% of account manager and customer service managers have master's degrees. Even though some account manager and customer service managers have a college degree, it's possible to become one with only a high school degree or GED.

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Average Salary for an Account Manager And Customer Service Manager

Account Manager And Customer Service Managers in America make an average salary of $34,676 per year or $17 per hour. The top 10 percent makes over $49,000 per year, while the bottom 10 percent under $24,000 per year.
Average Account Manager And Customer Service Manager Salary
$34,676 Yearly
$16.67 hourly
$24,000
10 %
$34,000
Median
$49,000
90 %

What Am I Worth?

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Account Manager And Customer Service Manager Education

Account Manager And Customer Service Manager Majors

37.8 %

Account Manager And Customer Service Manager Degrees

Bachelors

44.9 %

Associate

24.8 %

High School Diploma

16.7 %

Top Colleges for Account Manager And Customer Service Managers

1. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

4. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

5. Cornell University

Ithaca, NY • Private

In-State Tuition
$55,188
Enrollment
15,105

6. University of California, Berkeley

Berkeley, CA • Private

In-State Tuition
$14,184
Enrollment
30,845

7. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

8. Western Carolina University

Cullowhee, NC • Private

In-State Tuition
$3,926
Enrollment
9,835

9. SUNY College of Agriculture & Technology at Morrisville

Morrisville, NY • Private

In-State Tuition
$8,670
Enrollment
2,758

10. Pennsylvania State University

University Park, PA • Private

In-State Tuition
$18,454
Enrollment
40,108

Top Skills For an Account Manager And Customer Service Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 8.7% of account manager and customer service managers listed account management on their resume, but soft skills such as analytical skills and leadership skills are important as well.

Account Manager And Customer Service Manager Demographics

Account Manager And Customer Service Manager Gender Distribution

Female
Female
71%
Male
Male
29%

After extensive research and analysis, Zippia's data science team found that:

  • Among account manager and customer service managers, 70.9% of them are women, while 29.1% are men.

  • The most common race/ethnicity among account manager and customer service managers is White, which makes up 64.8% of all account manager and customer service managers.

  • The most common foreign language among account manager and customer service managers is Spanish at 56.3%.

Online Courses For Account Manager And Customer Service Manager That You May Like

Advertising Disclosure  The courses listed below are affiliate links. This means if you click on the link and purchase the course, we may receive a commission.
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Top Account Manager And Customer Service Manager Employers

Most Common Employers For Account Manager And Customer Service Manager

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1IBM$68,664$33.018
2Citi$55,768$26.8120
3JPMorgan Chase & Co.$50,685$24.3713
4Aetna$42,232$20.307
5Bank of America$39,648$19.0638
6Wells Fargo$39,052$18.7715
7AT&T$37,047$17.8130
8Kroger$36,124$17.378
9Capital One$35,192$16.929
10T-Mobile$34,824$16.7422

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