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Become An Account Manager And Customer Service Manager

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Working As An Account Manager And Customer Service Manager

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $61,000

    Average Salary

What Does An Account Manager And Customer Service Manager Do At Progressive Technology Solutions

* The nature of the work is focused on creating and servicing product demand
* Provide premium customer service to accounts through professional, timely and accurate communication
* Answer in-coming emails and calls from retailers, sales representatives and internal partners; drive these relationships through constant communication maintaining a proactive approach
* Drive resolution of account issues thru problem solving, escalation and collaboration with internal and external stakeholders
* Ensure proactive relationship management by regular contact and follow up on supply chain challenges
* Track and maintain orders ensuring accurate and timely delivery of products to accounts
* Provide proactive information to stakeholders through reporting and analysis to ensure product flow and issue resolution
* Maintain kpi s for coverage and service

What Does An Account Manager And Customer Service Manager Do At Ricoh Americas Corporation

* Interfaces with Senior Management to recruit, hire and train site employees.
* Responsible for effective implementation and management of RICOH Service Excellence.
* Ensures quality and productivity standards are being met by On
* Site Managers.
* Develops and implements new processes needed while communicating with Senior Management.
* Coordinates month end closing and other necessary accounting functions.
* Supervises staff of Managers through continual communication and performance management; reacts to personnel performance issues.
* Develops & implements manpower plans & executes recruitment strategies to fill staffing needs.
* Creates a customer-focused environment.
* Keeps actively involved with customer presentations and validation.
* Assists sales teams in the preparation of proposals.
* Gathers necessary information for preparations & creation of the pro-forma & the proposed sites.
* Assists in the installation of the sites specifically focusing on the procedural aspects and movements/placement of equipment.
* Maintains knowledge of new products and services that pertain to outsourcing solutions.
* Cultivates relationships with key contacts within assigned account base.
* Supports Annual Customer Strategy and Quarterly Strategy Updates.
* Supports account renewals.
* Responsible for greater than $1
* mm.
* Performs other duties as assigned

What Does An Account Manager And Customer Service Manager Do At Exclusive Promotions

* Energy sales Marketing Marketing management Human resources Face to face new customer acquisitions Exclusive cross-trains all full time employees within the area's of: Interviewing Skills Training and Coaching Team Building Team Management Office Adminition Business Leadership Campaign Management The management & marketing team at Exclusive offers an environment where our employees ideas are not only heard but implemented.
* We offer a strong team and structured environment, however employees are expected to be self-disciplined in managing their own path to success.
* Full time employees who achieve promotions into Management at Exclusive possess these traits: Highly motivated Goal Oriented Team player Enthusiastic Great communicators Exclusive provides on-site training for candidates who are recent graduates and are looking to jump start their career into Management

What Does An Account Manager And Customer Service Manager Do At Osi Engineering

Assist with the sales cycle process: manage open positions, maintain and build active accounts, schedule meetings, and communication across all levels of the company and with all accountsFollow up with existing accounts to understand project cycles and drive revenue growth while working directly with clients and hiring managersMaintain information in company s databaseTrack sales activities and providing account status reportsAttend weekly staff and other critical meetingsProvide follow-up correspondence to recruiters and managers on recruiting statusIdentify opportunities and implementing solutions for improving customer experience

What Does An Account Manager And Customer Service Manager Do At Principal Marketing

* Contribute to a positive & energetic environment Maintain professional standards in marketing, sales & customer service Customer interaction to promote products & services Participate in daily training sessions & campaign meetings New account acquisition & customer retention Interact with customers daily to review current promotions, provide service quotes and sign on new accounts Conduct credit checks for potential customers Work strategically on a lead-based sale campaign Paperwork & lead disposition as needed Qualifications 4 year degree preferred Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Ability to perform at a high level in a fast paced environment Reliable transportation is a required! In the previous years we have been able to provide exceptional training for customer service, marketing, and sales management and we have expanded to multiple locations nationally.
* We continue to train within our company to maintain the values and integrity that have allowed us to become one of the fastest growing outsourced providers for consultative customer sales in our market.
* We are currently hiring representatives to work and expand our client's campaign in the Chicago market

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Average Length of Employment
Top Careers Before Account Manager And Customer Service Manager
Cashier 13.2%
Manager 2.8%
Teller 2.1%
Supervisor 2.1%
Internship 2.0%
Server 1.8%
Top Careers After Account Manager And Customer Service Manager
Cashier 13.8%
Manager 2.8%
Bookkeeper 2.1%
Owner 2.0%

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Top Skills for An Account Manager And Customer Service Manager

  1. New Accounts
  2. Customer Service
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Provide overall customer experience including opening and provisioning new accounts, Teller duties including Vault Management, and back office operations.
  • Managed wide variety customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Provided administrative support to upper management via typing, filing and performing data entry.
  • Originated phone calls to established customers and provided information about products and services.
  • Handled daily cash activities, Debit/Credit transactions and vendor invoices

Account Manager And Customer Service Manager Demographics

Gender

Female

63.7%

Male

25.4%

Unknown

10.9%
Ethnicity

White

62.2%

Hispanic or Latino

17.1%

Black or African American

11.1%

Asian

6.2%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

56.3%

French

6.3%

Carrier

4.0%

Chinese

4.0%

Mandarin

3.4%

Korean

3.4%

Italian

2.8%

Portuguese

2.8%

Cantonese

2.8%

Arabic

2.8%

German

2.3%

Vietnamese

1.7%

Russian

1.7%

Japanese

1.7%

Persian

1.1%

Gujarati

0.6%

Hindi

0.6%

Bosnian

0.6%

Malay

0.6%

Armenian

0.6%
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Account Manager And Customer Service Manager Education

Schools

University of Phoenix

35.7%

Ashford University

8.3%

Strayer University

5.4%

Arizona State University

4.8%

Miami Dade College

4.5%

Florida International University

3.6%

The Academy

3.0%

Houston Community College

3.0%

Colorado State University

3.0%

Grand Canyon University

3.0%

Franklin University

2.7%

Western Washington University

2.7%

Georgia State University

2.7%

University of Utah

2.7%

University of Washington

2.7%

Florida State University

2.7%

South University

2.7%

Michigan State University

2.4%

University of California - Irvine

2.4%

Temple University

2.4%
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Majors

Business

36.7%

Accounting

12.4%

Health Care Administration

4.8%

Marketing

4.7%

Psychology

4.3%

Management

3.6%

Communication

3.5%

General Studies

3.3%

Criminal Justice

3.0%

Medical Assisting Services

2.8%

Nursing

2.6%

Education

2.5%

Liberal Arts

2.4%

Human Resources Management

2.3%

Finance

2.2%

English

2.1%

Computer Science

2.0%

Graphic Design

1.9%

Insurance

1.5%

Elementary Education

1.4%
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Degrees

Bachelors

34.3%

Other

30.9%

Associate

17.8%

Masters

8.2%

Certificate

5.7%

Diploma

2.0%

License

0.8%

Doctorate

0.3%
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