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Best account manager and customer service manager certifications

Account manager and customer service manager certifications allow job seekers to demonstrate their competency as an account manager and customer service manager to employers. However, not all account manager and customer service manager certifications provide the same value for job seekers.

The best certifications for an account manager and customer service manager are Certified Management Accountant (CMA), International Accredited Business Accountant (IABA), and Certified Pharmacy Technician (CPhT).

Below is a list of the best account manager and customer service manager certifications. Obtaining an account manager and customer service manager certification will give you a leg up when you apply for jobs and increase your potential salary.

4 best certifications for account manager and customer service managers

4 best account manager and customer service manager certifications

1. Certified Management Accountant (CMA)

The CMA (Certified Management Accountant) is the advanced professional certification specifically designed to measure the accounting and financial management skills that drive business performance.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 1 year(s)

2. International Accredited Business Accountant (IABA)

ACAT seeks to ensure that all accredited individuals possess both the theoretical knowledge and the practical knowledge necessary to be successful practitioners. For that reason, candidates for accreditation must satisfy an experience requirement before becoming fully credentialed: three years of related work experience, up to two of which may be satisfied through college credit. Related work experience includes verifiable experience in accounting, financial services, or other field requiring a practical and theoretical knowledge of the subject matter covered on the ACAT Comprehensive Examination for the International Accredited Business Accountant. Those who pass the exam but who have not met the experience requirement may market themselves as having passed the ACAT Comprehensive Examination for International Accredited Business Accountant, but are not entitled to use the IABA designation.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? No

3. Certified Pharmacy Technician (CPhT)

PTCB's pharmacy technician certification program enables technicians to work more effectively with pharmacists to offer safe and effective patient care and service. Certification is achieved by meeting specific eligibility requirements and earning a passing score on the Pharmacy Technician Certification Exam (PTCE). The PTCB certification program is accredited by the National Commission for Certifying Agencies (NCCA).

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)
Course that help you to prepare for certification
Become a Pharmacy Technician
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4.7
(2,374)

4. Certified Sales Professional (CSP)

The Certified Sales Professional (CSP) program gives a thorough understanding of consultative selling. From business creation to improved time and territory management; goal-setting to prospecting, and everything in between, attendees return to the territory with a renewed enthusiasm for selling.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 3 year(s)
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What is the best certification for an account manager and customer service manager?

The best account manager and customer service manager certification is Certified Management Accountant (CMA). The Certified Management Accountant (CMA) is awarded by the The Association of Accountants and Financial Professionals in Business. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.

Here's a bit more background on how to obtain this account manager and customer service manager certification:

  • To become a certified Certified Management Accountant (CMA), you need to pass the exam.
  • This certificate requires more than two years of work experience.
  • Renew certification every 1 year.
Best certifications

The most common combination of account manager and customer service manager certifications include: Certified Management Accountant (CMA), International Accredited Business Accountant (IABA), and Certified Pharmacy Technician (CPhT).

Online courses for account manager and customer service managers to earn certifications

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