Account manager and customer service manager demographics and statistics in the US
Account manager and customer service manager demographics research summary. Zippia estimates account manager and customer service manager demographics and statistics in the United States by using a database of 30 million profiles. Our account manager and customer service manager estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about account manager and customer service managers after extensive research and analysis:
- There are over 32,837 account manager and customer service managers currently employed in the United States.
- 70.9% of all account manager and customer service managers are women, while 29.1% are men.
- The average account manager and customer service manager age is 47 years old.
- The most common ethnicity of account manager and customer service managers is White (60.6%), followed by Hispanic or Latino (19.1%), Black or African American (9.6%) and Asian (5.3%).
- In 2022, women earned 91% of what men earned.
- 8% of all account manager and customer service managers are LGBT.
- Account manager and customer service managers are 53% more likely to work at private companies in comparison to public companies.
On this page
Account manager and customer service manager demographics by:
Account manager and customer service manager gender statistics
70.9% of account manager and customer service managers are women and 29.1% of account manager and customer service managers are men.
- Female, 70.9%
- Male, 29.1%
Account manager and customer service manager gender ratio
| Gender | Percentages |
|---|---|
| Female | 70.9% |
| Male | 29.1% |
Account manager and customer service manager gender pay gap
Women earn 91¢ for every $1 earned by men
Male income
$39,014
Female income
$35,549
Account manager and customer service manager gender ratio over time
This data breaks down the percentage of men and women in account manager and customer service manager positions over time. Currently, 70.9% of account manager and customer service managers are female.
Account manager and customer service manager gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 34.90% | 65.10% |
| 2011 | 34.04% | 65.96% |
| 2012 | 36.11% | 63.89% |
| 2013 | 36.28% | 63.72% |
| 2014 | 35.65% | 64.35% |
| 2015 | 35.84% | 64.16% |
| 2016 | 37.38% | 62.62% |
| 2017 | 35.78% | 64.22% |
| 2018 | 34.21% | 65.79% |
| 2019 | 29.87% | 70.13% |
| 2020 | 28.14% | 71.86% |
| 2021 | 29.05% | 70.95% |
Account manager and customer service manager related jobs gender ratio
We compared account manager and customer service managers with similar job titles to see how gender ratios vary. As you can see, chief order dispatcher and chief service observer have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Office Manager/Receptionist | 7% | 93% |
| Billing Office Manager | 8% | 92% |
| Office Manager/Office Coordinator | 9% | 91% |
| Account Manager And Customer Service Manager | 29% | 71% |
| Chief Load Dispatcher | 90% | 10% |
| Chief Service Observer | 91% | 9% |
| Chief Order Dispatcher | 93% | 8% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Account manager and customer service manager demographics by race
The most common ethnicity among account manager and customer service managers is White, which makes up 60.6% of all account manager and customer service managers. Comparatively, 19.1% of account manager and customer service managers are Hispanic or Latino and 9.6% of account manager and customer service managers are Black or African American.
- White, 60.6%
- Hispanic or Latino, 19.1%
- Black or African American, 9.6%
- Asian, 5.3%
- Unknown, 4.7%
- American Indian and Alaska Native, 0.7%
Account manager and customer service manager race
| Account manager and customer service manager race | Percentages |
|---|---|
| White | 60.6% |
| Hispanic or Latino | 19.1% |
| Black or African American | 9.6% |
| Asian | 5.3% |
| Unknown | 4.7% |
| American Indian and Alaska Native | 0.7% |
Account manager and customer service manager race and ethnicity over time
See how account manager and customer service manager racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Account manager and customer service manager race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 66.49% | 10.79% | 4.53% | 16.07% |
| 2011 | 65.69% | 11.55% | 4.45% | 16.01% |
| 2012 | 64.71% | 11.86% | 4.65% | 16.37% |
| 2013 | 65.36% | 11.33% | 4.90% | 16.23% |
| 2014 | 65.20% | 11.13% | 4.45% | 16.85% |
| 2015 | 64.39% | 11.21% | 4.93% | 17.02% |
| 2016 | 63.49% | 11.47% | 5.05% | 17.47% |
| 2017 | 63.66% | 10.62% | 5.39% | 17.63% |
| 2018 | 64.29% | 10.12% | 5.51% | 17.38% |
| 2019 | 64.81% | 9.45% | 4.99% | 18.16% |
| 2020 | 62.43% | 9.67% | 5.15% | 17.77% |
| 2021 | 60.58% | 9.65% | 5.28% | 19.12% |
Account manager and customer service manager wage gap by race
According to our data, asian account manager and customer service managers have the highest average salary compared to other ethnicities. Black or african american account manager and customer service managers have the lowest average salary at $38,177.
| Ethnicity | Salary |
|---|---|
| Unknown | $39,173 |
| White | $38,989 |
| Black or African American | $38,177 |
| Asian | $39,479 |
| Hispanic or Latino | $39,262 |
Average account manager and customer service manager age
See how the average age of account manager and customer service managers varies based on ethnicity and gender.
Male
Female
Account manager and customer service manager age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 48 | 49 |
| Unknown | 43 | 47 |
| Asian | 45.5 | 45.5 |
| Hispanic or Latino | 42 | 44 |
| White | 46 | 50 |
| American Indian and Alaska Native | 50.5 | 47.5 |
Account manager and customer service manager age breakdown
The average age of account manager and customer service managers is 40+ years years old, representing 72% of the account manager and customer service manager population.
Account manager and customer service manager age breakdown
| Account Manager And Customer Service Manager Years | Percentages |
|---|---|
| 40+ years | 72% |
| 30-40 years | 22% |
| 20-30 years | 6% |
Account manager and customer service manager educational attainment
- Bachelor's, 45%
- Associate, 25%
- High School Diploma, 17%
- Diploma, 5%
- Other Degrees, 8%
Account manager and customer service managers by degree level
| Account manager and customer service manager degree | Percentages |
|---|---|
| Bachelor's | 45% |
| Associate | 25% |
| High School Diploma | 17% |
| Diploma | 5% |
| Other Degrees | 8% |
Account manager and customer service manager jobs you might like
Account manager and customer service manager wage gap by degree level
According to the data, account manager and customer service managers with a Doctorate degree earn more than those without, at $48,302 annually. With a Master's degree, account manager and customer service managers earn a median annual income of $45,236 compared to $40,218 for account manager and customer service managers with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $45,236 |
| High School Diploma or Less | $34,403 |
| Bachelor's Degree | $40,218 |
| Doctorate Degree | $48,302 |
| Some College/ Associate Degree | $35,561 |
Account manager and customer service manager employment statistics
Most account manager and customer service managers work for a private in the manufacturing industry.
Company size where account manager and customer service managers work
Below, you can see the size of companies where account manager and customer service managers work.
Account manager and customer service manager jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 4% |
| 50 - 100 employees | 7% |
| 100 - 500 employees | 14% |
| 500 - 1,000 employees | 8% |
| 1,000 - 10,000 employees | 25% |
| > 10,000 employees | 42% |
Account manager and customer service manager jobs by company type
Employees with the account manager and customer service manager job title have their preferences when it comes to working for a company. For instance, most account manager and customer service managers prefer to work at private companies over public companies.
Account manager and customer service manager jobs by sector
| Company type | Percentages |
|---|---|
| Education | 1% |
| Public | 45% |
| Private | 53% |
| Government | 1% |
Account manager and customer service manager jobs by industry
The most common industries for account manager and customer service managers are manufacturing, finance and professional.
Account manager and customer service manager industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 21% |
| Manufacturing | 11% |
| Finance | 10% |
| Professional | 9% |
| Retail | 9% |
| Technology | 6% |
| Transportation | 5% |
| Health Care | 5% |
| Telecommunication | 4% |
| Media | 3% |
| Hospitality | 3% |
| Construction | 3% |
| Insurance | 3% |
| Energy | 2% |
| Pharmaceutical | 1% |
| Internet | 1% |
| Government | 1% |
| Automotive | 1% |
| Utilities | 1% |
| Start-up | 1% |
| Real Estate | 1% |
| Education | 1% |
| Agriculture | 1% |
Account manager and customer service manager turnover and employment statistics
Account manager and customer service manager unemployment rate over time
The unemployment rate for account manager and customer service managers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Account manager and customer service manager unemployment rate by year
| Year | Account manager and customer service manager unemployment rate |
|---|---|
| 2010 | 6.58% |
| 2011 | 6.53% |
| 2012 | 5.43% |
| 2013 | 4.46% |
| 2014 | 3.39% |
| 2015 | 2.68% |
| 2016 | 2.53% |
| 2017 | 2.43% |
| 2018 | 1.88% |
| 2019 | 1.71% |
| 2020 | 2.89% |
| 2021 | 3.70% |
Average account manager and customer service manager tenure
The average account manager and customer service manager stays at their job for 1-2 years, based on the 4,602 account manager and customer service managers resumes in Zippia's database.
Account manager and customer service manager tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 17% |
| 1-2 years | 36% |
| 3-4 years | 17% |
| 5-7 years | 14% |
| 8-10 years | 6% |
| 11+ years | 10% |
Account manager and customer service manager LGBT ratio compared to similar jobs
Review the percent of account manager and customer service managers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Call Taker | 6.75% | 11,539 |
| Accounts Payable Assistant | 6.76% | 31,341 |
| Administrative Assistant To Vice President | 7.79% | 30,929 |
| Account Manager And Customer Service Manager | 8.06% | - |
| Collections Coordinator | 8.49% | 40,113 |
| Parcel Assistant | 8.68% | 10,187 |
| Loan Closer | 9.31% | 11,431 |
Similar account manager and customer service manager jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Call Taker | 6.75% | 11,539 |
| Accounts Payable Assistant | 6.76% | 31,341 |
| Administrative Assistant To Vice President | 7.79% | 30,929 |
| Collections Coordinator | 8.49% | 40,113 |
| Parcel Assistant | 8.68% | 10,187 |
| Loan Closer | 9.31% | 11,431 |
Foreign languages spoken by account manager and customer service managers
The most common foreign language among account manager and customer service managers is Spanish at 56.3%. The second-most popular foreign language spoken is French at 6.3% and Chinese is the third-most popular at 4.0%.
- Spanish, 56.3%
- French, 6.3%
- Chinese, 4.0%
- Carrier, 4.0%
- Korean, 3.4%
- Other, 26.0%
Account manager and customer service manager languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 56.3% |
| French | 6.3% |
| Chinese | 4.0% |
| Carrier | 4.0% |
| Korean | 3.4% |
| Other | 26.0% |
