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Account manager and customer service manager education requirements

Updated January 8, 2025
5 min read

There are several educational requirements to become an account manager and customer service manager. Account manager and customer service managers usually study business, accounting, or general studies. 45% of account manager and customer service managers hold a bachelor's degree, and 25% hold an associate degree. We analyzed 4,602 real account manager and customer service manager resumes to see exactly what account manager and customer service manager education sections show.

The most common colleges for account manager and customer service managers are the University of Phoenix and the University of Phoenix.

There are also many online account manager and customer service manager courses to help get the education required to be an account manager and customer service manager.

There are certain account manager and customer service manager certifications that you should consider. These account manager and customer service manager certifications include Certified Management Accountant (CMA) and International Accredited Business Accountant (IABA).

What education do you need to become an account manager and customer service manager?

What degree do you need to be an account manager and customer service manager?

The most common degree for account manager and customer service managers is bachelor's degree, with 45% of account manager and customer service managers earning that degree. The second and third most common degree levels are associate degree degree at 25% and associate degree degree at 17%.
  • Bachelor's, 45%
  • Associate, 25%
  • High School Diploma, 17%
  • Diploma, 5%
  • Other Degrees, 8%

What should I major in to become an account manager and customer service manager?

You should major in business to become an account manager and customer service manager. 38% of account manager and customer service managers major in business. Other common majors for an account manager and customer service manager include accounting and general studies.

Most common colleges for account manager and customer service managers

Account manager and customer service managers often get their degrees at University of Phoenix, Arizona State University, and DeVry University. Here are the most common colleges for account manager and customer service managers in the US based on their resumes.
Account manager and customer service manager common collegePercentages
University of Phoenix33.61%
Arizona State University5.39%
DeVry University5.39%
Ashford University4.98%
University of Utah4.98%

Best majors for account manager and customer service managers

RankMajorPercentages
1Business37.8%
2Accounting12.1%
3General Studies4.4%
4Communication4.4%
5Marketing4.4%

Best colleges for account manager and customer service managers

The best colleges for account manager and customer service managers are Stanford University, Northwestern University, and University of Pennsylvania.

An account manager and customer service manager with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for account manager and customer service managers. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become account manager and customer service managers.

1. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Enrollment

9,142

2. Stanford University

Stanford, CA • Private

In-state tuition

$51,354

Enrollment

7,083

3. University of Pennsylvania

Philadelphia, PA • Private

In-state tuition

$55,584

Enrollment

10,764

4. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-state tuition

$14,760

Enrollment

31,451

5. Cornell University

Ithaca, NY • Private

In-state tuition

$55,188

Enrollment

15,105

6. University of California, Berkeley

Berkeley, CA • Private

In-state tuition

$14,184

Enrollment

30,845

7. Northwestern University

Evanston, IL • Private

In-state tuition

$54,568

Enrollment

8,451

8. Western Carolina University

Cullowhee, NC • Private

In-state tuition

$3,926

Enrollment

9,835

9. SUNY College of Agriculture & Technology at Morrisville

Morrisville, NY • Private

In-state tuition

$8,670

Enrollment

2,758

10. Pennsylvania State University

University Park, PA • Private

In-state tuition

$18,454

Enrollment

40,108

20 best online courses for account manager and customer service managers

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An introductory course about understanding the foundations of Customer Service...

5. Financial Accounting & Excel-Comprehensive Accounting Course

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Creating a Customer Service advantage in Your department or business through communication and Customer Management...

7. Customer Service Training: Dealing with Difficult Customers

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Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

8. Fundamentals of Logistics, Supply Chain & Customer Service

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Master Customer Service using this practical customer care course...

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How to Approach New Customers and Maintain Existing Ones...

15. Payroll Accounting: Laws, Calculations, and Journal Entries

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18. KAM - Key Account Management - made simple

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19. The Customer: Build a Customer Service Strategy (BITE SIZE)

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20. Brilliant Customer Service: How to Impress your Customers!

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Top 10 most affordable universities for account manager and customer service managers

The most affordable schools for account manager and customer service managers are Baruch College of the City University of New York, california state university - bakersfield, and university of florida.

If the best universities for account manager and customer service managers are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for account manager and customer service managers.

1. Baruch College of the City University of New York

New York, NY • Private

In-state tuition

$7,262

Cost of attendance

14,046

2. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Cost of attendance

16,714

3. University of Florida

Gainesville, FL • Private

In-state tuition

$6,381

Cost of attendance

21,034

4. SUNY Farmingdale

Farmingdale, NY • Private

In-state tuition

$8,306

Cost of attendance

16,091

5. University of Puerto Rico - Mayaguez

Mayaguez, PR • Private

In-state tuition

$4,094

Cost of attendance

14,302

6. California State University - Dominguez Hills

Carson, CA • Private

In-state tuition

$6,942

Cost of attendance

14,469

7. Dickinson State University

Dickinson, ND • Private

In-state tuition

$6,768

Cost of attendance

15,506

8. Clayton State University

Morrow, GA • Private

In-state tuition

$5,419

Cost of attendance

17,697

9. Brigham Young University

Provo, UT • Private

In-state tuition

$5,620

Cost of attendance

18,136

10. SUNY Polytechnic Institute

Utica, NY • Private

In-state tuition

$8,238

Cost of attendance

21,567

Top 10 hardest universities to get into for account manager and customer service managers

The hardest universities for account manager and customer service managers to get into are Stanford University, Northwestern University, and University of Pennsylvania.

Some great schools for account manager and customer service managers are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for account manager and customer service managers based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. Stanford University

Stanford, CA • Private

Admissions rate

4%

SAT average

1,497

2. Northwestern University

Evanston, IL • Private

Admissions rate

8%

SAT average

1,508

3. University of Pennsylvania

Philadelphia, PA • Private

Admissions rate

8%

SAT average

1,492

4. Boston University

Boston, MA • Private

Admissions rate

22%

SAT average

1,420

5. Cornell University

Ithaca, NY • Private

Admissions rate

11%

SAT average

1,471

6. New York University

New York, NY • Private

Admissions rate

20%

SAT average

1,419

7. University of Southern California

Los Angeles, CA • Private

Admissions rate

13%

SAT average

1,445

8. University of California, Berkeley

Berkeley, CA • Private

Admissions rate

15%

SAT average

1,448

9. Vanderbilt University

Nashville, TN • Private

Admissions rate

10%

SAT average

1,514

10. George Washington University, The

Washington, DC • Private

Admissions rate

42%

SAT average

1,380

Top 10 easy-to-apply-to universities for account manager and customer service managers

The easiest schools for account manager and customer service managers to get into are D'Youville College, gwynedd mercy university, and mount saint mary's university.

Some schools are much easier to get into. If you want to start your career as an account manager and customer service manager without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for account manager and customer service managers.

1. D'Youville College

Buffalo, NY • Private

Admissions rate

100%

SAT average

1,072

2. Gwynedd Mercy University

Gwynedd Valley, PA • Private

Admissions rate

92%

SAT average

1,031

3. Mount Saint Mary's University

Los Angeles, CA • Private

Admissions rate

84%

SAT average

1,031

4. Felician University

Lodi, NJ • Private

Admissions rate

81%

SAT average

999

5. Barry University

Miami, FL • Private

Admissions rate

91%

SAT average

1,006

6. Life University

Marietta, GA • Private

Admissions rate

94%

SAT average

979

7. Oregon Institute of Technology

Klamath Falls, OR • Private

Admissions rate

96%

SAT average

1,139

8. Presentation College

Aberdeen, SD • Private

Admissions rate

97%

SAT average

1,050

9. Oklahoma Wesleyan University

Bartlesville, OK • Private

Admissions rate

68%

SAT average

964

10. Fresno Pacific University

Fresno, CA • Private

Admissions rate

85%

SAT average

1,053

Average account manager and customer service manager salary by education level

Account manager and customer service managers with a Doctorate degree earn more than those without, at $48,302 annually. With a Master's degree, account manager and customer service managers earn a median annual income of $45,236 compared to $40,218 for account manager and customer service managers with an Bachelor's degree.
Account manager and customer service manager education levelAccount manager and customer service manager salary
Master's Degree$45,236
High School Diploma or Less$34,403
Bachelor's Degree$40,218
Doctorate Degree$48,302
Some College/ Associate Degree$35,561

Account manager and customer service manager education FAQs

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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