Office Manager
Sterling, VA
The Office Manager plays a central role within our organization, blending executive support with operational oversight of our Virginia and Colorado offices. This dual responsibility provides an exciting and rewarding opportunity for a proactive, highly organized person who excels in managing diverse tasks with a calm, solutions-focused approach. You will be key in ensuring smooth office operations, fostering a collaborative workplace culture, and enabling executive leaders to perform at their best.
Manage daily operations of Sterling and Denver offices, including vendor relationships, supplies, maintenance, and building management, with significant autonomy and independent judgment to ensure operational efficiency. Facilitate smooth communication across departments, addressing any bottlenecks and ensuring operational efficiency.
Provide comprehensive support to the CEO and executive leadership team, managing schedules, meetings, and travel logistics, while exercising discretion in all executive communications. This includes meeting coordination, travel booking, creating or updating PowerPoint presentations, and filing expense reports in Concur. Assist the Board of Directors with meeting coordination, travel arrangements, and related tasks.
Provide support to the HR department by assisting with daily operations, employee processes, and administrative tasks, while collaborating on onboarding, offboarding, policy changes, and responding to employee inquiries and requests.
Serve as the first point of contact for visitors, ensuring a welcoming and professional office environment.
Play a key role in corporate event planning, utilizing independent decision-making to manage budgets and ensure alignment with business objectives.
Partner in implementing safety protocols and sustainability initiatives, making recommendations and driving compliance across departments.
Manage high-impact, cross-departmental projects with flexibility, ensuring exceptional quality and timely delivery.
Adapt to shifting priorities, with leadership and decisiveness, including handling high priority matters occasionally outside of normal business hours.
This role reports to the VP of HR.
Your Experience and Qualifications
Bachelor's degree in a related field or equivalent experience preferred.
3 or more years of relevant experience in real estate, finance, technology, or hotel management is preferred.
Proficiency in Microsoft Office Suite; a notary license or willingness to obtain one is an advantage.
A positive and approachable individual, recognized for cultivating a warm and collaborative environment. Recognized for sound decision-making and consistently applying excellent judgment to resolve challenges and maintain business continuity.
Skilled in handling highly sensitive information with discretion, steering conversations toward appropriate channels to maintain confidentiality and professionalism, while establishing sound precedents for the future.
Exceptional written and verbal communication skills with a strong ability to prioritize, organize, and execute complex tasks while maintaining composure and professionalism.
Proven ability to exercise discretion and independent judgment, offering recommendations on office management, employee processes, and event planning.
Demonstrated experience in planning events and adhering to basic budget guidelines.
Resourceful and proactive, with the ability to anticipate needs and ensure seamless delivery.
What We Offer
This is a full-time salaried position, including equity compensation and a performance-based annual bonus
Base salary range is $70,000-80,000, depending on experience
This on-site role is based in Sterling, Virginia, with free parking for the successful candidate
Medical, dental & vision insurance coverage
Health & Dependent Care Flexible Spending Accounts (FSAs), Health Savings Account (HSA)
120 hours of paid time off annually, plus 11 paid holidays
401(k) retirement savings plan with a company contribution
Company-paid life and disability insurance
Company sponsored employee assistance and discount programs
Office Manager
Chantilly, VA
Join
Black Hydrovac
: A Company Where Leadership, Strong Relationships, and Professional Growth Thrive
Employment Type: Full-Time
About Us
Black Hydrovac is a company rooted in the values of leadership, cultivating strong relationships, and fostering professional growth opportunities. As a leader in vacuum excavation services, we specialize in protecting underground infrastructure across Virginia, Maryland, and Washington DC. We believe exceptional service begins with an exceptional team, and we are committed to creating a workplace that supports collaboration, innovation, and career development.
We're seeking a highly organized and proactive Office Manager to join our team and play a key role in ensuring operational excellence while fostering a positive and productive office environment.
Why Work for Black Hydrovac?
Leadership Role: Take a pivotal position in managing operations and contributing to client satisfaction.
Growth Opportunities: We're expanding, and you'll grow with us through professional development and leadership training.
Competitive Benefits:
Competitive salary based on experience.
Comprehensive health, dental, vision, and life insurance.
Paid vacation, holidays, and personal time.
Access to training and opportunities for advancement.
Supportive Culture:
Join a team that values respect, innovation, and teamwork.
What You'll Do
Ensure Operational Excellence: Manage administrative functions to maintain a smooth and efficient office environment.
Support Team Success: Coordinate pre-construction processes, proposals, and provide operational support.
Drive Productivity: Analyze workflows, identify opportunities for improvement, and implement effective solutions.
Maintain Organization: Oversee company files, document control, and manage scheduling needs.
Communicate Effectively: Prepare clear and professional communication for internal and external audiences.
Cultivate Positive Culture: Help foster a collaborative and welcoming office atmosphere.
What We're Looking For
Qualifications:
Bachelor's degree or equivalent experience.
2-5 years of experience in office support, construction management, or a related field.
Strong written and verbal communication skills.
Proven ability to handle sensitive and confidential information with professionalism.
Strong technology skills and experience with Google Workspace, Customer Relationship Management (CRM) Software including HubSpot, Mac and Windows platforms, and an ability to quickly adapt to new technology tools.
Traits:
A leader with humility and a willingness to embrace feedback and growth.
Highly organized and solutions-oriented with strong attention to detail.
Thrives in a fast-paced, team-oriented environment.
The Opportunity
At Black Hydrovac, we offer more than a job-we offer a career. You'll have the chance to make a meaningful impact on our operations, grow professionally, and work alongside a team that values your contributions.
How to Apply
Apply directly through LinkedIn. Please include your resume and a brief cover letter detailing why you are the ideal candidate for this role.
Black Hydrovac is an equal opportunity employer and celebrates diversity in the workplace.
Join us and become part of a team where your leadership and contributions truly matter.
Account Manager
Charlottesville, VA
Account Manager (Virginia)
The Account Manager is responsible for the development and achievement of sales in the assigned accounts. Must have a science background (genetics and or biology). The position is remote. However, candidates must reside within 15 miles of Charlottesville, VA, and be willing to travel regularly to target accounts.
Duties/Responsibilities
· Develop, establish, and implement an effective sales plan tailored to the assigned accounts to achieve the quarterly and annual sales targets.
· Focus on rapidly developing and growing business in the assigned accounts.
· Act as the key interface between the customers and all relevant Novogene divisions.
· Maintain current understanding and knowledge of the company's products and services.
· Must be able to communicate accurately and efficiently with a wide range of professionals within assigned accounts
· Field-based position; up to 25% overnight travel required.
· Utilize Salesforce.com to accurately document and track client-related information and sales opportunities
Background
· BS degree in life science minimum; advanced degree, newly grads encouraged to apply
· Working knowledge of NGS, genomics, and/or molecular biology
· Prior sales and account management experience in biotech a plus
· Deep knowledge/network within assigned accounts is a plus
· Independent, self-driven, and goal-oriented
· Experience in SFDC or other CRM software a plus
Salary and Benefits: $50,000 - $60,000/yr.
Competitive base salary, performance-based bonus, benefits including health, vision, dental insurance, and 401k.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Office Manager
Alexandria, VA
Hömm Certified Painting Systems (Hömm CPS) is a professional residential painting business based in Alexandria, VA, specializing in delivering premium-quality painting services tailored to homeowners' unique needs. With a focus on precision, efficiency, and customer satisfaction, Hömm CPS offers expertise in both interior and exterior painting. The company ensures consistent results through meticulous preparation, high-quality materials, and proven application techniques, making them the trusted partner for creating beautiful, long-lasting finishes.
Role Description
This is a full-time on-site Office Manager role located in Alexandria, VA. The Office Manager will be responsible for day-to-day tasks such as communication with clients and team members, providing administrative assistance, managing the production schedule, ensuring excellent customer service, and handling overall office administration tasks.
Qualifications
Communication and Customer Service skills
Administrative Assistance and Office Administration skills
Experience with Office Equipment
Strong organizational and multitasking abilities
Attention to detail and problem-solving skills
Previous experience in a similar role is a plus
Proficiency in Microsoft Office Suite
Bachelor's degree in Business Administration or related field is preferred
Customer Engagement Manager
Lynchburg, VA
_Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (************************************************ The Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process. The CEM's book of business will typically consist of; smaller less complex Local accounts with power fleet size opportunities of 1-4 units, smaller less demanding National accounts, smaller coordinated accounts whereby the economic buyer is not at
this location(s).
Essential Functions
+ Attain or exceed assigned sales quotas and profit targets. Maintain regular and consistent in person and virtual contact with customers to meet customer requirements. Develop a sales penetration plan to expand Ryder's wallet share. Segment account base by opportunity for growth, renewal (retention) and potential for risk of loss. Present Ryder services and capabilities. Develop relationships with all customer buying influencers. Develop complete understanding of customers' business, goals, and objectives. Work collaboratively with DTS/SCS to develop upsell opportunities for the application of those services as appropriate. Serve as facilitator between customers and Ryder departments or Ryder vendors.
+ Ensure contracted services are delivered to customers. Orchestrate the development of a productive working relationship with the customer. Maintain appropriate customer contact. Understand and manage customer satisfaction perception. Conduct regularly scheduled customer reviews. Monitor VOC results by account. Develop knowledge base of competitive alternatives and identify share of wallet opportunities. Contribute to an effective transition of accounts sold upstream in Ryder's services portfolio. Update CRM with relevant account specific details and interactions.
+ Proactively anticipate problems through continuous dialogue with customer & Ryder staff. Supply customer with information regarding operational performance. Learn customers business & Operations.
+ Customer Education - Providing customers with information on new services, changes in policies, and best practices for using the leased trucks efficiently.
+ Training and improvement of sales skills, industry knowledge and personal growth needs.
Additional Responsibilities
+ Performs other duties as assigned.
Skills and Abilities
+ Sales skills, Required
+ Account Management skills, Required
+ Negotiation skills, Required
+ Contractual leasing, Required
+ Pricing, Required
Qualifications
+ Bachelor's degree in business, marketing, or transportation, or equivalent experience, Required
+ 2 years or more experience providing service to customers., Required
+ 2 years or more experience selling to customers., Required
Travel
Yes, Greater than 60%
\#FB #INDexempt #LI-LT
Job Category: Outside Sales
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
$55,000
Maximum Pay Range:
$56,000
The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.
Benefits Information:
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through ********************* .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at ***************** or ************.
Current Employees:
If you are a current employee at Ryder, please click here (*************************************************** to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (************************************************
\#wd
Hospitality / Restaurant / Customer Service Experience Needed
Richmond, VA
We are currently looking for motivated individuals to fill entry-level positions in our fast-growing firm. If you have a background in sales & marketing, customer service, or hospitality, we want to hear from you! People with a service-oriented mindset tend to excel in our customer service and marketing department.
What sets us apart is our passion for people-clients, customers, and employees alike. We are committed to perpetual growth, offering excellent advancement opportunities, and maintaining our position at the top of the industry. Full training is provided to ensure your success.
Currently Hiring for the Following Positions in Sales & Marketing:
Customer Service Representative
Entry-Level Junior Account Representative
Marketing Associates
Brand Ambassador
All positions offer advancement opportunities for motivated individuals who are eager to grow within our organization.
Due to our expansion, we are willing to train highly motivated individuals for management, customer service, and sales opportunities. These openings are perfect for recent graduates or professionals looking for a career change in a new industry.
Why Choose Us?
High-Energy, Supportive Team Environment
Personal Achievements Recognized and Rewarded
Opportunities for Growth and Career Advancement
Competitive, Results-Driven Work Style
Candidate Requirements: To be considered for this entry-level position, you must meet the following standards:
Competitive, Results-Driven Work Style
Leadership Experience (preferred)
Independently Motivated
Exceptional Communication Skills
Ability to thrive in a Dynamic, Fast-Paced Environment
Compensation and Benefits:
Performance-based bonuses and promotions
Opportunities for career advancement based on individual performance
Marketing Specialist / Fundraiser Opportunity: Do you have a talent for quickly building relationships and want to take your career to the next level? If so, we need you for our Direct Marketing team in a full-time entry-level role.
Duties Include:
Approach new prospects and recruit donors through face-to-face communication
Pitch charity campaigns and present the benefits of supporting various charitable projects
Work in teams and report to an experienced manager who will provide guidance and support
Desired Qualifications:
No experience required but exposure to sales, marketing, or customer service is a plus
Entrepreneurial drive and a strong work ethic
Outstanding presentation, interpersonal, and communication skills
Ability to meet weekly performance goals
A passion for charity work and helping organizations succeed
Driven to grow into a leadership role
Personality Traits for Success:
Ambition, focus, tenacity, honesty, and openness to learning
Political Account Manager - Customer Success
Alexandria, VA
About the Role: Are you looking to build on your experience in the political industry? This is a great opportunity to expand your skillset and take the next step in your career! We are looking for motivated, organized, and great-to-work-with critical thinkers to join our political accounts team and lead high profile political/public affairs client accounts.
As a Political Account Manager on our Customer Success team, you'll own agency customer relationships and guide them on strategy to plan, activate, and measure video advertising campaigns for candidates, PACs, and advocacy groups.You'll also work closely with our Advertising Operations, Insights, and Product teams to ensure media buys are executed to meet and surpass goals. This is a great opportunity to apply your experience in the political space and build expertise managing large-scale media budgets.
This is a full-time salaried position with benefits.
Key Responsibilities
Ownership of political agency relationships - ensure all projects & tasks are managed to completion
Cross-channel strategy development, digital/CTV Media planning & execution
Guide customers on audience targeting strategies
Work closely with the Insights & Data team to produce weekly performance reports for customers
Work closely with our Advertising Operations team to ensure digital/CTV campaigns are meeting or exceeding goals
Communicate customer needs and feedback to our Product team to ensure product and service offerings continue to stay ahead of customer needs
You're a good fit for this role if you have:
Exceptional critical thinking skills
Background in political, strong desire to build experience in political advertising industry
Exceptional communication skills - professionally & with team members
Ability to adapt quickly to new processes and concepts, identify opportunities for improvement, and take initiative to mobilize resources for positive change
Possess a self-starter mentality
Beginner-intermediate experience with Excel
Ability to prioritize, multi-task and perform effectively under pressure
Local to the DC area or willing to relocate - this is a hybrid role, remote with 1-3 days per week in person at our office in Old Town Alexandria.
Nice to have: TV or digital advertising experience
About Cross Screen Media
Cross Screen Media helps customers plan, activate, and measure video advertising campaigns. We are a politically-focused managed service with off-the shelf access to voter files, consumer data, and ACR segments.
We help customers plan - Our proprietary software allows customers to build custom audiences and plan media buys cross-screen.
We place digital & CTV ads - Our activation team supports every stage of the buying process - from pitch support, to planning, to launch and onward. We turn projects around in hours, and stay agile using campaign analytics & measurement data to optimize cross-channel performance
We measure performance across all screens - Our measurement reports provide reach and frequency insight across TV and Digital/CTV buys, offering a holistic view of our customers' video ad buys
Cross Screen Media Core Values
Integrity - Act with honesty, transparency, and a commitment to the best interests of our customers and our team.
Innovation - Build solutions to solve the most critical problems in advertising by challenging assumptions and continuously seeking ways to improve.
Ownership - Every team member has the power to strengthen our company. Think critically, take action, stay accountable, and push every project to completion.
One Team Mentality - Collaborate, grow, empower, and celebrate together. We learn and win as a team.
Why Join Us:
Opportunity to work with a diverse and talented team in a dynamic and collaborative environment
Ongoing opportunities for professional growth and development, including working on high profile political accounts
Monthly and quarterly team events
Benefits include: 401k with company matching, employee stock options, unlimited PTO, paid family leave, health and wellness stipend
Customer Experience Manager
Richmond, VA
Store - RICHMOND-WHITE OAK, VA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
+ Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
+ Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
+ Plan and lead the execution of class and in-store events in accordance with Company programs
+ Lead the omnichannel processes
+ Manage and execute shrink and safety programs
+ Assist with cash reconciliation and bank deposits
+ Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
+ Assist with the onboarding of new Team Members
+ Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
+ Serve as Manager on Duty (MOD)
+ Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
+ Acknowledge customers, help locate the product and provide solutions
+ Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
+ Manage and execute the shrink and safety programs
+ Cross train in Custom Framing selling and production
+ In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
**Other duties as assigned**
**Preferred Knowledge/Skills/Abilities**
**Preferred Type of experience the job requires:**
+ Retail management experience preferred
**Physical Requirements**
**Work Environment**
+ Ability to remain standing for long periods of time
+ Ability to move throughout the store
+ Regular bending, lifting, carrying, reaching, and stretching
+ Lifting heavy boxes and accessing high shelves by ladder or similar equipment
+ If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
+ Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
**Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.**
At The Michaels Companies Inc, **our purpose is to fuel the joy of creativity** . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (************************** and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels (************************************ , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, **Michaels is the best place for all things creative.** For more information, please visit ****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com .
**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.**
_Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL)._
EEOC Know Your Rights Poster in English (******************************************************************************************
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers (**************************************************************************************************
Federal FMLA Poster
Federal EPPAC Poster (******************************************************************
DLT - Asst Customer Service Manager Trainee - All Regions
Reston, VA
DLT - Asst Customer Service Manager Trainee - All Regions(Job Number: 2501571) Full-time Description Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the overall direction, coordination, and evaluation of these departments. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards. Responsibilities will include performing floormonitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss Prevention Front End Audit are performed. Provide immediate coaching/feedback to associates who are not in compliance with expectations. Perform duties of customer service clerks, accounting office associates, cashiers, and baggers as appropriate.Qualifications Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired. Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions. SUPERVISORY SKILLS. Commitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers. EDUCATION AND/OR EXPERIENCE. High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience. PERSONAL SKILLS. Commitment to unparalleled customer service. Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales. LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English. COMPUTER SKILLS. To perform this job successfully, an individual should have knowledge of HT Internet software; E-mail; Inventory software; Spreadsheet software and Word Processing software. MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. REASONING ABILITY. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, TRAINING Complete Company's training including but not limited to: new hireorientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and reach 6 to 48 inches, and occasionally lift and/or move up to 40 poundsand reach from 6 to 72 inches. Specific vision abilities required by this job include close vision, and depth perception. WORK ENVIRONMENT. The work environment characteristics described here are representative of thosean associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is frequently exposed to wet and/or humid conditions and moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usuallymoderate.
Harris Teeter reasonably expects to pay the following ranges for this role, as a newly hired associate, in each market listed below. Pay may depend on previous experience and skill sets of the applicant.
Northern Virginia - $16.00/hr - $29.75/hr Delaware - $16.00/hr - $27.50/hr Montgomery County, MD - $17.20/hr - $29.75/hr District of Columbia - $17.75/hr - $29.75/hr Howard County, MD - $16.00/hr - $29.75/hr Maryland - $16.00/hr - $29.75/hr
Primary Location NC-MATTHEWS-7740 BBT TrainingJob Department ManagementJob Posting Jan 29, 2025, 5:00:00 AM-May 21, 2025, 3:59:00 AM
Customer Service - Self Storage Manager
Newport News, VA
** **Public Storage** is the self-storage industry leader and we are **Hiring Now!** **Earn $14.00 Per Hour** **Our Benefits** Total Rewards package available to our team: + We work Flexible and **Full-Time Schedules** between the hours of 9:30am and 6pm (weekends 'til 5pm)
+ Employees become eligible for Full-time **Benefits** by working an average of 20+ hours - Benefits include:
+ Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
+ Company paid life, accidental death insurance, and exclusive vendor discounts
+ **Mileage reimbursement** is provided when traveling between properties or other work-related tasks
+ On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
+ Our Property Managers have the opportunity to earn performance-based **bonuses** !
**Job Description**
+ Our Property Managers get to work independently at multiple locations; spending time both inside and outside
+ We assess customer storage needs and make suggestions, including selling packing and moving supplies
+ Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
+ Auditing cash drawers and making bank deposits are part of the daily business
+ We help keep our customers current with payments and make reminder and collection calls when required
**Physical Requirements:**
+ Ability to transport lift/move items weighing up to 35 pounds
+ Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
+ Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
**Qualifications**
**Experience** : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
**Transportation** : Our employees are **required** to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
**Additional Information**
**More about Us!**
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
**Apply Now** for an opportunity to join **Public Storage** and be a part of the self-storage industry's #1 team!
REFD0169
We are united under one common goal - creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.
Customer Service and Kitchen Staff
Chesapeake, VA
We are hiring for the following positions full-time and part-time: Chill / Treat Staff: This position is responsible for preparing food. Requires great multitasking and time management skills.
Cashier / Customer Service: This position services the fans that come into the restaurant. Requires great social skills and multitasking.
Drive-Thru Order Taker: This position services the fans that visit our restaurant via the Drive Thru. Requires great social skills and multitasking.
We are seeking highly motivated customer service and kitchen staff that have great people skills and interest in taking part in a growing business. Restaurants are fast paced and will teach you to multitask and get things done as a team. If you already have great customer service skills and are able to multitask that would be a huge plus!
All Employees Enjoy:
Employee meal discount program
An excellent support network and opportunities for promotion
The personalized training, support and tools you need to reach your goals
The opportunity to play a key role in the operation of a growing local franchise
Healthy work life balance with both full time and part time positions
Defined career paths for those who pursue a long-term career at Dairy Queen
Full Time Employees Enjoy:
Paid Vacation
Paid Holidays
Health Insurance
Customer Service and Kitchen Staff considered full time after a year of averaging over 30 hours per week.
Retirement plans available to qualified employees please inquire if interested.
DQ operators have been providing consumers with crave-satisfying treats and food since 1940.
Mid Atlantic Dairy Queen owns and operates 14 locations across Hampton Roads.
Mid Atlantic Dairy Queen takes pride in providing an excellent atmosphere for our staff and fans.
We are an Equal Opportunity Employer!
Guest Experience Manager
Richmond, VA
Guest Experience Manager (Hourly Manager)
At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.
We foster a culture built on five core values:
Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.
Passion for Positivity: We greet each day with warmth and possibility.
Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.
The Role:
Our Guest Experience Managers are key to our success. In partnering with our General Manager, you will support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team.
By being hardworking, passionate and capable of leading and coaching a team, you will excel in our Guest Experience Manager role.
What You'll Do:
Lead and develop Team Members and Special Ops Trainers
Be responsible for the entire guest experience
Develop Culinary Leads and uphold food safety & quality standards
Oversee food and beverage management, including inventory, ordering, and budget
Put deliveries away, plus any additional duties assigned
Ability to cross train across the restaurant to ensure rapid growth
May stand for long periods of time and lift up to 50 pounds
Assist with any additional duties assigned
Physical Requirements:
Must be able to bend and reach overhead often
Must possess dexterity to handle tongs, pots/pans, and other equipment
Must be comfortable working in temperatures ranging from hot to cold
Must be comfortable working near open flames
May be required to work in tight spaces
Must maintain near constant communication with multiple people
Close vision, distance vision, and peripheral vision is required
Must be able to sit, squat and kneel occasionally
Must be able to work in a constant state of alertness and safe manner
May be required to occasionally work in outdoor weather conditions
Benefits at CAVA?
We've got you covered. Here are just some of the benefits available to CAVA team members:
Competitive pay
Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*
401k enrollment with CAVA contribution*
Paid sick leave, parental leave, and community service leave*
FREE CAVA Meal for every shift worked
The opportunity to be on the ground floor of a rapidly growing brand
*indicates eligible qualifying positions
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
Guest Experience Manager | Hourly Assistant Manager | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member
Customer Service Supervisor
Leesburg, VA
PURPOSE This position is responsible for the creative workflow process for cashiering, handling product returns, performing basic cash office functions, and providing every customer with an exceptional shopping experience. In addition, this position is responsible for training and developing Customer Service Associates.
MAJOR RESPONSIBILITIES
* Customer Service
* A member of the store Junior Management Team.
* Act and work in a manner that is consistent with company's core values.
* Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures.
* Provide direction to all Customer Service Associates to ensure a highly attentive and accurate level of customer service.
* Greet every customer in a helpful and courteous manner.
* Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out).
* Process customers at checkout using the point of sale (POS) system.
* Process customer refunds and exchanges according to established guidelines.
* Open and close registers.
* Follow established cash, check and charge card acceptance procedures.
* Answer the telephone according to accepted guidelines.
* Stock and tag merchandise displays as required.
* Create price tags and merchandise signs.
* Review and assess the performance of associates on a timely basis
* Train, develop and supervise and define workload for associates.
* Monitor associate retention and career development; communicate ideas to General Manager.
* Address and document unsatisfactory performance and policy violations of associates through administration of disciplinary action and performance counseling.
* Ensure compliance to scheduling, hiring, payroll and business planning processes.
* Monitor, maintain and follow company policies; support company expectations and systems.
MINIMUM ELIGIBILITY REQUIREMENTS
* One year customer service/cashier supervisory experience and proven ability direct operations.
* Ability to perform in a high volume, highly complex location.
* Ability to demonstrate initiative and be a self-starter.
* Demonstrated proficiency in training associates.
* Excellent communication, delegation, follow-up, and analytical skills.
* Ability to exercise independent discretion and judgment in supervising a fast-paced environment adapting to change with a sense of urgency.
* This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time.
WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)
* While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
PHYSICAL/SENSORY REQUIREMENTS
Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.
This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change.
Store Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
* Bonus opportunities at every level
* Non-traditional retail hours (we close at 7p!)
* Career advancement opportunities
* Relocation opportunities across the country
* 401k with discretionary company match
* Employee Stock Purchase Plan
* Referral Bonus Program
* 80 hrs. annualized paid vacation (full-time associates)
* 4 paid holidays per year (full-time hourly store associates only)
* 1 paid personal holiday of associate's choice and Volunteer Time Off program
* Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Home Services Manager (Loudoun Co.)
Ashburn, VA
We started Hassle Free Home Services because homeownership was way more than we bargained for. Lots of maintenance, small upgrades, and a never ending to-do list. Since 2003, we've helped 100s of homeowners with exactly what we needed ourselves: a “one call solves it all” service for preventative maintenance, to-do lists, home upgrades and emergency support. We are a team of ten full time employees based in Rockville, Maryland with a shared mission to create a relationship for life with our members.
About the Role
The Home Services Project Manager is responsible for overall management of our members' homes. You will build a trusted relationship with our members, ensuring their household priorities are met and living in their home is truly Hassle Free. To do that, you will work closely with our internal team of technicians and partners, providing excellent service at every step of the customer journey. A high level of home maintenance knowledge is required for this role (ex. a customer says their garbage disposal isn't running -- what might the technician need to do to troubleshoot?)
What You'll Accomplish
Make great first impressions with our members by leading on-site, onboarding visits in members' homes
Manage 60-80 member relationships with the utmost care and attention to detail
Proactively communicate with members regarding repairs, projects and scheduling
Win project business on behalf of our members (e.g. driveway reseals, HVAC systems, windows)
Hold our technicians accountable to the repair lists set by our members
Solve member issues and challenges in a timely and member-centric manner
Assist with occasional one-off projects (e.g. recruiting and onboarding of new service partners)
Candidate Qualifications
Excellent multi-tasker
Superb communication skills with clients, team members and management
Strong working knowledge of home maintenance practices and trends required
Experience in home construction, renovation, maintenance or other related fields preferred
Extroverted personality - you truly enjoy working with people
Highly comfortable with technology (Google Apps, Excel, our Proprietary Software)
Self-motivated, problem solver
Ability to learn quickly on the job
Benefits and Compensation
Salary range of $50,000 - $60,000/year (commensurate with experience)
Health insurance
PTO
Customer Service Lead
Christiansburg, VA
Job Details Earth Fare Christiansburg - Christiansburg, VA Full-Time/Part-Time $13.00 - $17.50 Hourly GroceryDescription
The Customer Service Lead is responsible for upholding and embodying the Earth Fare Customer Service standards at all times to ensure that every customer has the best shopping experience possible. Additionally, they ensure proper accounting of the Front End of the store while maintaining a safe, secure and customer focused environment. This role is balanced evenly between conducting operational tasks in the Cash Office, managing cashier breaks during the day, running a cash register when needed and responding promptly and professionally to customer service opportunities.
Essential Functions
Upholds, communicates and supports the Earth Fare vision, standard operating procedures and customer service creed while maintaining a clean, organized, safe and secure work environment.
Operational Tasks: This role assists with the reconciliation and recording of cash register drawers and daily balancing of the Cash Office. The Customer service lead communicates any cash or paperwork discrepancies, security issues, or customer service opportunities to the Front End Manager in a timely manner. This role prepares the daily bank deposits and change orders and prepares all Cash Office paperwork, including preparing and disseminating store reports to the Home Office on a daily basis. The Customer Service Lead is instrumental in communicating policies and procedures to cashiers keeping them up to date on any changes as well as coaching and training cashiers on the standard operating procedures for the department. This person works with the Front End Manager to promote loss prevention and security awareness, as well as ensures the void and refund policies are being followed accurately. The Customer Service Lead will delegate tasks to the Cashiers during slower periods of time and perform other duties as directed by the Front End Manager. This position also performs open and closing duties, runs a cash register, works the customer service desk and assists the Front End Manager with audits. The Customer Service Lead helps maintain a clean and sanitary restroom in the store. They also attend required department and store meetings.
Merchandising: Maintains an attractive Front End Department by implementing Earth Fare merchandising/marketing guidelines as outlined by the Front End Manager.
Department Conditions: Maintains cleanliness, sanitation, and overall organization of the department including all fixtures, storage, work stations/cash registers and Cash Office
Knowledge and Essential Critical Skills/Expertise
Must demonstrate excellent customer service to customers and Team Members at all times.
Must be able to work independently and within a team setting.
Must be organized and pay close attention to detail.
Must have strong communication skills and conduct oneself in a professional manner at all times.
Must be able to prioritize and multi-task while assisting customers and team mates.
Must be able to read and follow both written and verbal instruction from the Front End Manager and other store management.
Must have proficient math and bookkeeping skills.
Must have proficient cash handling skills.
Willingness to work a flexible schedule to include nights, weekends and holidays. Flexibility to support sister stores in the same region when business needs arise.
Must attend work on a regular and predictable basis.
Must complete assigned tasks in a safe manner and in a constant state of alertness.
Must uphold Company policies, including the anti-harassment program.
Must work in a cooperative manner with managers, supervisors, coworkers, customers and the public.
Must uphold the highest standard of integrity, honesty and ethical behavior.
Must work effectively and efficiently under stressful conditions.
Must be able to work varying shifts, including overtime.
Qualifications
Experience
Previous cash handling and customer service experience required.
Previous book keeping experience preferred.
Earth Fare experience preferred.
The knowledge, skills and abilities listed above
may
be acquired through levels of education and experience, however, any equivalent combination of education and/or experience, which provide an applicant with the listed knowledge, skills and abilities to perform the essential duties and responsibilities of the job, is acceptable.
Environmental Conditions
Works in a fast-paced environment with a focus on customer service.
Will stand, walk and be on ones feet a majority of scheduled work shift.
Physical Demands
Must be able to lift up to 50 pounds. (In the event an item weighs over 50 pounds the Team Member should have another member of the team help lift the item).
Must be able to bend, reach, stoop, kneel and squat.
Must be able to push, pull, and maneuver heavy loads.
Must be able to stand and be on ones feet the majority of the work day.
Senior Billing Manager- 160379
Chesapeake, VA
Position: Senior Billing Manager- 160379 Location: Chesapeake, VA - This is NOT a remote position. Days: Monday thru Friday Hours: Full Time Travel: No
Company Background Investigation, US Citizenship, and a
.
Position Description:
Senior Billing Manager will be responsible for overseeing the invoicing to our government customers ensuring the accuracy and efficiency of the invoicing process. Responsibilities include:
• Prepare and review complex monthly and bi-monthly invoices according to company guidelines utilizing financial reports to ensure compliance with delivery deadlines.
• Comprehension of federal government contract types - Cost Plus Fixed Fee (CPFF), Time & Material (T&M) and Firm Fixed Price (FFP) with CLIN/SLIN/ACRN structure and understand government contract awards and task orders for funding requirements and invoicing instructions.
• Resolve complex invoicing issues that arise due to unique billing requirements.
• Collaborate with internal departments and review time detail reports and expense reporting to ensure billing accuracy.
• Perform time adjustments and coordinate expense report corrections.
• Monitor task order funding and communicate with Program Managers on funding requests.
• Utilize Government systems for invoice submission and invoice reporting requirements.
• Issue and distribute invoices to prime contractors and customers.
• Maintain cross-functional team relationships with Project Management/Control, Contracts, Accounts Payable to provide expertise and assistance on invoicing matters.
• Work as an integral team member in lowering overall billing cycle times to increase collections/lower DSO through process improvement.
• Assist in implementing processes and procedures that will improve efficiency and strengthen internal control.
• Assist with customer account reconciliations by tracking accounts receivable and transactions and addressing billing discrepancies and collection issues.
• Ad-hoc reporting and support project managers as needed.
Required Skills/Experience:
• Federal contracting experience in an accounting process to include invoicing, general accounting, finance, account reconciliations, and analysis.
• Experience with submitting invoices through federal government online invoicing systems: Procurement Integrated Enterprise Environment (WAWF, my Invoice, EDA), and USCG Invoice Payment Platform (IPP)
• Utilize eCRAFT invoice reporting system.
• Submit OASIS CPRM invoice data for submission of CAF payments.
• Knowledge of GAAP, FAR & CAS
• High proficiency with Microsoft Office Excel and PowerPoint
• Ability to multi-task; handle multiple priorities; meet tight deadlines which may require working outside of standard work hours as necessary.
• Excellent verbal, interpersonal and written communication skills
• Strong analytical, problem-solving and decision-making capabilities.
• Individual must be able to work independently, multi-task with supervision, and would also be able to produce year-end indirect rate variance invoices as required. This position will work closely with the Project Accounting team, Program Managers and Contract Administrators to ensure the accuracy of invoices.
• The position requires the ability to be deadline driven, able to work in a fast- paced environment, organized, focused and detail-oriented. Education/Certification Requirements: • BA/BS in Accounting/Finance or related field with at least four years of relevant experience required; equivalent combination of education and experience will also be considered.
• 2+ years of experience with Unanet is highly desired.
Service Office Manager
Roanoke, VA
We are looking for a Service Office Manager in Roanoke, VA. This is a full-time, on-site position. The ideal candidate is a dependable, organized, productive team player with the ability to oversee office staff, coordinate with management, and work well with others. Excellent customer relations skills are required. The candidate must also possess oral and written communication skills and basic computer knowledge, including Microsoft Office.
Benefits:
+ Two Blue Cross/Blue Shield Medical Plans (non-tobacco) offered at no premium cost to all employees.
+ Company paid short-term disability and voluntary long-term disability.
+ Full array of other benefits including Vision, Dental and optional insurance coverage.
+ Paid holidays.
+ Begin accruing PTO hours starting Day 1.
+ 401(k) with company matching.
+ Employee Assistance Program.
+ Employee discounts.
+ Company-paid and voluntary life insurance.
Principal Duties and Responsibilities:
+ Coordinate and maintain the daily operation of the office.
+ Provide support to the General Manager, Project Managers, and Dispatching.
+ Maintain customer service portals, reconciling purchasing and billing.
+ Initiate and assist with collections of overdue customer accounts receivable.
+ Generate departmental summaries and facilitate bi-weekly service huddle meeting.
+ Review and approve service labor for payroll submission.
+ Process weekly billing to customer for service work performed.
+ Interact with customers and technicians in a courteous and professional manner.
+ Backup for service dispatching, as needed.
+ Assist HR with new employees.
Experience, Training, and/or Certifications:
+ 2+ years of experience as an Office Manager.
+ Dispatching and/or accounting experience preferred.
+ College degree preferred.
+ Construction accounting experience highly preferred.
Additional Requirements
+ Maintain a positive, cooperative, and teachable attitude.
+ Self-motivated / self-starter.
+ Excellent communication and customer services skills.
+ Analytical and problem-solving skills.
+ Professional demeanor and positive, caring attitude.
+ Must be able to work independently and without supervision.
+ Able to work at a computer for 8 or more hours per day.
+ Ability to pass a full background check and drug test.
Comfort Systems USA Shoffner is the region's leader in HVACR, Electrical, and Plumbing services. We have a well-established reputation for quality work done by quality people and are one of the top 3 largest mechanical contractors in the nation and the value leader in the market.
Comfort Systems USA Shoffner is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Service Office Manager
Roanoke, VA
We are looking for a Service Office Manager in Roanoke, VA. This is a full-time, on-site position. The ideal candidate is a dependable, organized, productive team player with the ability to oversee office staff, coordinate with management, and work well with others. Excellent customer relations skills are required. The candidate must also possess oral and written communication skills and basic computer knowledge, including Microsoft Office.
Benefits:
* Two Blue Cross/Blue Shield Medical Plans (non-tobacco) offered at no premium cost to all employees.
* Company paid short-term disability and voluntary long-term disability.
* Full array of other benefits including Vision, Dental and optional insurance coverage.
* Paid holidays.
* Begin accruing PTO hours starting Day 1.
* 401(k) with company matching.
* Employee Assistance Program.
* Employee discounts.
* Company-paid and voluntary life insurance.
Principal Duties and Responsibilities:
* Coordinate and maintain the daily operation of the office.
* Provide support to the General Manager, Project Managers, and Dispatching.
* Maintain customer service portals, reconciling purchasing and billing.
* Initiate and assist with collections of overdue customer accounts receivable.
* Generate departmental summaries and facilitate bi-weekly service huddle meeting.
* Review and approve service labor for payroll submission.
* Process weekly billing to customer for service work performed.
* Interact with customers and technicians in a courteous and professional manner.
* Backup for service dispatching, as needed.
* Assist HR with new employees.
Experience, Training, and/or Certifications:
* 2+ years of experience as an Office Manager.
* Dispatching and/or accounting experience preferred.
* College degree preferred.
* Construction accounting experience highly preferred.
Additional Requirements
* Maintain a positive, cooperative, and teachable attitude.
* Self-motivated / self-starter.
* Excellent communication and customer services skills.
* Analytical and problem-solving skills.
* Professional demeanor and positive, caring attitude.
* Must be able to work independently and without supervision.
* Able to work at a computer for 8 or more hours per day.
* Ability to pass a full background check and drug test.
Comfort Systems USA Shoffner is the region's leader in HVACR, Electrical, and Plumbing services. We have a well-established reputation for quality work done by quality people and are one of the top 3 largest mechanical contractors in the nation and the value leader in the market.
Comfort Systems USA Shoffner is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone: ************
Email: *******************
SKMES is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language:
Customer Service Supervisor
Fairfax, VA
The Customer Service Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. The Customer Service Supervisor will assist store management in customer service, product availability, safety, shift management, and vendor care. The Customer Service Supervisor will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, and achieve established goals. Where applicable, this position will assist the management team with managing the fuel offer.
**Principal Duties:**
+ Ensure exceptional customer service is being delivered. Respond to and resolve customer inquiries and solicit customer feedback and input. Respond to and resolve customer inquiries in a courteous and timely manner.
+ Participate with the store management team to improve store performance in areas of sales, controllable expenses, merchandising, marketing, associate retention and associate training and make appropriate recommendations to store management regarding the same.
+ Provide direction, motivation, and coaching for associates during the shift.
+ Ensure the 24/7 execution of all customer service programs and processes.
+ Ensure execution of established safety, security, quality, and store operations policies, procedures and practices. Responsible for all cash processes which also include deposit preparation, lottery, gift cards, and checks where applicable.
+ Complete cash and lottery processes.
+ Responsible for maintaining accurate article level inventory to maximize sales; perform cycle counts and orders.
+ Check in vendors.
+ Recognize associates and celebrate accomplishments.
**Essential Functions:**
+ Ability to work well individually as well as in a team environment
+ Excellent oral and written communication skills
+ Excellent customer service skills
+ Ability to work with little or no supervision
+ Excellent relationship building and leadership skills
+ Detail oriented and excellent organizational skills
+ Ability to defuse issues using de-escalation and problem solving techniques
+ Proven self-starter with demonstrated ability to make decisions
+ Ability to learn and utilize the store's technology
+ Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly
+ Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing
+ Must be able to lift and carry up to 35 lbs
+ Must have reliable transportation
+ Must be at least 18 years old to be considered for this role
+ Ability to direct others and prioritize tasks
**Basic Qualifications:**
+ High School Diploma or GED equivalent
+ Ability to work 35 - 40 hours per week
+ Experience effectively implementing change and demonstrated results in execution
+ Flexible availability which may include all shifts, weekends, and holidays, based on business needs
+ Leadership experience required, leadership experience in a fast-paced retail, food service environment preferred
+ Experience training, sales building, management of expenses, and food service menu planning
+ Experienced in all areas of store operations, including foodservice
+ Experience leading, developing and selecting teams preferred
+ Proven and consistently demonstrated skills in the following:
+ Exceptional Customer Service
+ Relationship Building
+ Effective Communication
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ************ or **************.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
Assistant Account Manager
Charlottesville, VA
Company Details
As Virginia's premier event staffing company, RMC Events is committed to providing our clients and venues with superior-level event management services and support to ensure a safe and enjoyable experience for their guests. From Day One, RMC's success has been built upon good people first.
Position Details
Position Title: Assistant Account Manager
Employment Status: Full-Time; Exempt
Salary Range: $50,000-$52,000/yr
Reports To: Western External Security Services - Assistant Director
Location: Multiple locations throughout Charlottesville, VA, to include the UVA campus and multiple satellite client sites.
Benefits:
Paid Training: Receive comprehensive training to ensure you are well-prepared for your role.
Opportunities for Advancement: Grow with us; we offer clear pathways for career progression.
Medical & Dental Coverage: Full-time employees are eligible for comprehensive medical and dental insurance.
Position Summary
The Assistant Account Manager is expected to display excellence in both client service and internal personnel management. This must be built upon strong leadership skills with regards to managing people of varied backgrounds and/or skill sets. They must utilize solid judgement and decision-making skills at all times, including during emergency situations. Poise, steadiness, self-confidence, solid advance preparation skills, a high degree of attention to detail, and diligence are all keys to success in this position.
In addition to the direct responsibilities of this position as mentioned above and outlined below, the Assistant Account Manager is expected to support other departments and areas of the organization when called upon, including in the areas of communication, recruitment, interviewing/hiring, training, scheduling, and other operational/logistical areas. Flexibility with regards to the work schedule is required as the “typical” work calendar does not apply to this position. Work outside of the normal weekday hours is regularly required of this position as our operations at our client sites are 24/7/365. The main working office for this position will be located near the UVA campus within a client owned/operated facility.
Essential Position Functions and Key Duties
• The Assistant Account Manager shall maintain an attitude of professional authority and provide helpful assistance to the public and facility employees in a courteous and respectful manner.
• The Assistant Account Manager is required to provide timely notifications to the reporting agency on situations relative to hazards, suspicious persons/activity and medical/other emergencies.
• The Assistant Account Manager shall be a deterrent to crime and exhibit good customer service and problem-solving skills to aide in response protocols and engagement with diverse populations.
• The Assistant Account Manager will serve as the assistant lead point of contact (POC) for the assigned client portfolio, working to meet/exceed their needs and expectations & developing positive, long-term relationships to include potential business development
• The Assistant Account Manager will be responsible for assisting in the building/leading/continuing development of a large team of security officers (100+ full-time and part-time staff) that provide Security Services throughout the Charlottesville region.
• Provide leadership and concrete operational direction to multiple Shift Leads and each security officer
• Provide excellent and thorough communication to all staff for this Program within scope of responsibilities including scheduling, directions, attire, and expectations. Timely responses to all staff inquiries via phone, email, or otherwise is expected.
• Monitor and correct security officer performance and/or adherence to company policy and training while working on-site. Significant or repetitive deficiencies should be reported to HR Department for follow-up/action.
Skills Required for Position
• Ability to interact cordially and communicate with a diverse community.
• Ability to operate a portable radio and provide clear transmissions in English.
• Effective oral and written communication skills in English.
• Ability to assess and evaluate situations quickly, accurately, and effectively.
• Must be able to accurately follow Standard Operating Procedures (SOP's) & Post Orders.
• Must have reliable transportation and always be punctual for assigned shifts.
• Must be able to work in all-weather environments.
Other Requirements
• Must be at least 18 years of age.
• Must be a U.S. citizen or a foreign citizen authorized to legally work in the U.S.
• Must have a strong and verifiable work history with focus given to customer service positions.
• Industry experience (law enforcement, military, and/or Security), including the proven ability to successfully manage personnel, is preferred.
• Ability to work both indoors and outdoors and often irregular hours, including nights, weekends, and/or holidays is required. This includes in all-weather environments.
• Strong computer skills are required. A high level of Microsoft Office skills are required (Word, Excel, Power Point & Outlook).
• Must submit to an extensive background check including criminal history (VA State Police & FBI fingerprints), personal & professional references, & employment and education verifications.
• Must always maintain a neat, clean, & well-groomed appearance.
Why RMC Events?
Joining RMC Events means being part of a dynamic and rewarding work environment with a focus on 'Good People First.' Here's why you should consider becoming an Account Manager with us:
Opportunities for Career Growth:
We are committed to providing a platform for your professional progression within the organization. Your success is our priority, and we offer avenues for career growth.
Professional Development:
RMC Events values continuous learning and development. You'll have access to a range of professional development opportunities, including in-house and online training opportunities.
Diverse and Inclusive Culture:
We pride ourselves on maintaining a diverse and inclusive work environment that values every employee. Your unique perspectives and contributions are essential to our success.
Collaborative and Supportive Team Culture:
At RMC Events, we foster a collaborative and supportive team culture. You'll work alongside dedicated professionals who share a commitment to excellence and a 'team first' approach.
Apply now for growth opportunities, professional development, and a chance to make a meaningful impact in a diverse and inclusive work environment. Success is 'Built Upon Good People First.''
RMC Events is an equal-opportunity employer and embraces diversity in our workforce. We encourage candidates from all backgrounds to apply. We are committed to creating an inclusive and welcoming workplace for all employees. We look forward to reviewing your application and potentially welcoming you to our team!
DCJS (Department of Criminal Justice Services) Licensed 11-3291 & 88-1317