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  • Customer Service-Self Storage Manager

    Public Storage 4.5company rating

    Account Manager And Customer Service Manager Job In Richmond, VA

    Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm) Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include: Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending Company paid life, accidental death insurance, and exclusive vendor discounts Mileage reimbursement is provided when traveling between properties or other work-related tasks On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility) Our Property Managers have the opportunity to earn performance-based bonuses! ] Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including selling packing and moving supplies Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent Auditing cash drawers and making bank deposits are part of the daily business We help keep our customers current with payments and make reminder and collection calls when required Physical Requirements: Ability to transport lift/move items weighing up to 35 pounds Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. ] Qualifications Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available) ] Additional Information More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry's #1 team! REFD0286 ]
    $14 hourly 34d ago
  • Head of Customer Experience

    Faye

    Account Manager And Customer Service Manager Job In Richmond, VA

    Faye, a leading digital travel insurance provider, is looking for a Head of Customer Experience to scale and optimize our global operations. This key role combines strategic leadership, operational excellence, and a customer-first approach to redefine how we deliver world-class experiences. Responsibilities Global Leadership: Lead, mentor, and develop a high-performing CX team across Richmond, VA, and Tel Aviv. Set clear goals, foster continuous improvement, and ensure alignment with company objectives. Act as a hands-on leader, supporting the team through complex customer scenarios. Travel to Tel Aviv (up to 4x/year) to strengthen relationships and ensure seamless collaboration. Customer Experience Strategy: Design and implement an omni-channel CX strategy for seamless interactions across touchpoints. Optimize workflows to improve efficiency, meet SLAs, and support rapid growth. Collaborate with claims, product, and other teams to ensure an exceptional customer journey. Team Expansion & Expertise: Expand team capabilities from insurance to comprehensive travel and financial assistance, delivering end-to-end support for evolving product lines. Tech & Data Leadership: Monitor and act on CX metrics to maintain Faye's top-rated industry status. Leverage data and technology to scale operations and enhance customer loyalty. Drive innovation by partnering with product and tech teams. Qualifications 7+ years in CX leadership (50-100+ reps), scaling teams and managing global operations. Strong expertise in omni-channel B2C environments with a tech-driven approach. Data-driven mindset with experience implementing scalable tech solutions. Proven track record in long-term CX strategy and efficiency improvements. Startup or industry experience (insurtech, travel, fintech) preferred. Native-level English fluency; familiarity with U.S. customer expectations is a plus. Join us to set a new standard in travel insurance and customer experience.
    $59k-117k yearly est. 3d ago
  • Customer Experience Manager

    Accreditation Commission for Health Care (ACHC 3.3company rating

    Remote Account Manager And Customer Service Manager Job

    Customer Experience Manager (Multiple Accreditation Program Areas) At ACHC we hire only the best. As a non-profit company with a rapidly growing customer base, our philosophy is innovation, honesty and quite simply, excellence. If you share our passion for transforming the health of our communities and would like to experience and promote the ACHC difference, we'd love to have you join our team. We are currently recruiting a personable and energetic Customer Experience Manager to provide direction and oversight to the daily customer support activities for designated Accreditation programs and services. This person will guide a team of Account Advisors in educating customers on the capabilities and flexibility of ACHC, in order to develop customer relationships that promote retention and loyalty. The ideal candidate will possess the exceptional interpersonal and coaching skills needed to motivate and influence others, in order to reach departmental goals and provide the high level of customer service and best possible experience that are at the core of ACHC's Mission and Values. The Customer Experience Manager will be responsible for driving accountability and efficient productivity, while maintaining a supportive and collaborative approach with team members and business partners inside and outside the company. It is essential that this person has a proven track record of building and maintaining favorable working relationships with a variety of key stakeholders, along with possessing a drive to improve patient safety and quality of care. RESPONSIBILITIES INCLUDE: Manage and organize team operations to utilize skills and maximize staff efficiency. Coach and develop staff in alignment with business needs and employee aspirations; complete Annual Performance Review activities for direct reports and provide continuous ongoing constructive feedback throughout each year. Provide oversight of day to day functions of assigned Customer Experience staff, ensuring performance of duties is within appropriate productivity standards and completion of all Accreditation process steps are within specified timeframes. Provide oversight to staff to ensure customer correspondence is conducted in a timely and appropriate manner. Maintain knowledge of applicable CMS regulations to ensure ACHC is meeting all accreditation requirements; develop and maintain all regulatory letters meeting CMS requirements. Develop and maintain all ACHC accreditation policies and work instructions in assigned program area(s). Maintain relationships with existing customers to increase customer satisfaction and encourage renewal of accreditation contracts. Hold team meetings as needed to ensure compliance with established policies and work instructions, communication and team participation between personnel. Adhere to established strategic plans and quality objectives within assigned ACHC division and ensure accountability of team staff in following plans and objectives. Identify training or educational needs within team and prepare materials to address specific issues. Monitor departmental resources and make recommendations for workload allocation or when additional resources are required. Create and distribute weekly, monthly or quarterly reports on pre-determined time schedules or as requested. JOB REQUIREMENTS: Bachelor's Degree preferred with minimum 5 years of extensive practical, appropriate work experience with customers, preferably in the health care industry. 3+ years of previous people-management experience in a corporate setting required; must also possess a willingness for continued extensive leadership training and development. Relevant work experience in evaluation and quality monitoring through Licensure and/or Accreditation strongly desired. Solid interpersonal, oral/written communication, and presentation skills with a polished and professional presence. Established ability to successfully build and sustain strong working relationships across a wide spectrum of internal and external partners. Strong conflict resolution skills with effective critical thinking and appropriate discretion in flexibility. Change-champion who embraces inclusion and leads by example in authentically exhibiting decisiveness, integrity, and accountability. Proficient in Microsoft Office applications and use of database software. This position is office-based in Cary, NC, with hybrid remote-working privileges. Compensation includes base salary + annual bonus. Qualified candidates who meet the above requirements should send resume and salary expectations. At ACHC, you will have access to competitive benefits including a fresh perspective on workplace flexibility. Our visionary market sensibility coupled with a workplace that has been recognized both nationally and locally as a Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for individuals. Come join our fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry's best possible service experience. Accreditation Commission for Health Care is an Equal Opportunity Employer.
    $42k-73k yearly est. 13d ago
  • Customer Experience Coordinator- Bilingual

    Community Care Plan

    Remote Account Manager And Customer Service Manager Job

    Bilingual- English and Spanish Responsible for communicating with physicians and patients regarding plan benefits and eligibility. This position emphasizes member education, customer service and front-line problem solving. Essential Duties and Responsibilities: Thoroughly understands the managed care philosophy and the company's products. Receives and responds to member and provider phone calls/inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Receives, records, and resolves member complaints and problems. Answers calls in a pleasant and courteous manner within 30 seconds. Routinely accesses member information via multiple computer systems. Accurately documents member and provider contacts on the computer system. Responsible for ensuring that members receive accurate and complete information. Communicates effectively and professionally with members, providers, and state agencies. Screens telephone calls and directs to the appropriate area or person as necessary. Acts as a liaison between members, physicians, and health plan. Researches member concerns and attempts to resolve issue during call. Works in coordination with other departments concerning member and provider issues. Prepares documentation and reports for review by the Customer Services Director and Supervisor. Maintains confidentiality per HIPAA guidelines. This job description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. Skills and Abilities: Verbal and written communication skills. Ability to work independently. Ability to meet deadlines. Ability to maintain a good rapport and cooperative working relationship with team. Work Schedule: As a continued effort to provide a safe and productive work environment, Community Care Plan is currently following a hybrid work schedule. Staff are able to work from home 3 days a week and will report to the office 2 days a week. *****The company reserves the right to change the work schedules based on the company needs. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, and sit. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 15 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic, travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. We are an equal opportunity employer who recruits, employs, trains, compensates and promotes regardless of age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. Qualifications High school diploma or general education degree (GED) Two to four years related experience and/or training; or equivalent combination of education and experience. Knowledge of word processing software, spreadsheet software, internet software Epic software (preferred)
    $27k-49k yearly est. 3d ago
  • Field Service Manager

    Opus 4.6company rating

    Account Manager And Customer Service Manager Job In Lorton, VA

    Job Purpose The Field Service Manager II is responsible for ensuring effective and efficient management of the warehouse, inventory, service and repair, and project implementation operations. This includes unit rebuild and redeployment, component rebuild and repair, shipping and receiving, inventory management, software testing, and vehicle maintenance and procurement. Manages field service employees, with a customer-focused approach. Uses metrics and feedback to measure and drive performance, and continuously improve quality and productivity. Ensures a safe and productive work environment. Works with the oversight agency to ensure regulations are followed and contractual requirements are met. Duties & Responsibilities Directly manage technicians (FSRs) in the Operations Department in Virginia. Quality assurance testing for new software and hardware changes. Meet production targets for unit rebuild and redeployment and component repair. Project planning and execution for improvements and hardware/software enhancements. Coordinate personnel and resources for contract implementation. Develop, maintain, and regularly report on key metrics of productivity and performance. Develop and implement standard work and quality processes appropriate to the operations. Work with outside vendors/suppliers to ensure adequate flow of inventory components and parts. Manage inventory of components, materials, and units in the warehouse storage facilities. Drive continuous improvement in production and repair operations. Vehicle acquisition and disposal, as well as preventive and reactive maintenance management for all VA vehicles. Ensure a safe and healthy work environment. Other duties as assigned Requirements Ability to plan and manage unit rebuild and repair operations to meet customer demand Ability to establish metrics and measure output for reporting and continuous improvement Ability to document and analyze processes to eliminate production bottlenecks and improve productivity Knowledge of process development, documentation, and continuous improvement techniques. Knowledge of electro-mechanical equipment repair and test processes and related tools and equipment Ability to work in a team environment coordinating repair, rebuild, and materials management activities Familiarity with use of office productivity software (MS Office) for reporting and communication Ability to use ERP system (e.g. NetSuite) for production, repair, and inventory control Qualifications Minimum 3 years' experience managing production and/or repair operations in a similar environment Demonstrated experience using production and quality metrics and reporting to drive results Associates degree or equivalent in electrical, electronics, industrial technology, or related field. Equivalent experience with demonstrated skills will be considered in lieu of a degree. Excellent interpersonal skills and written and verbal communication skills. Working Conditions Normal working hours first shift Monday-Friday. Flexibility in scheduling and availability is required. Frequent travel to customer sites, field locations, and vendor facilities will be required.
    $64k-102k yearly est. 5d ago
  • Customer Service Supervisor

    Tyndale Company, Inc. 3.2company rating

    Remote Account Manager And Customer Service Manager Job

    The Tyndale Company, a 4x Top Workplace winner in TX and a proud woman-owned business, is hiring for a Customer Service Supervisor! The primary focus of this position is to manage the workflow and daily activities of designated Customer Service team members, ensuring the delivery of excellent and timely service to our customers. This role involves providing supervision, management support, and coaching to team members while fostering an environment that promotes collaboration, mutual support, and team success. The position is accountable for driving employee productivity and maintaining exceptional levels of customer satisfaction. HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 2 days a week, and 3 days a week remotely . To be considered, candidates must reside within a commutable distance from our location in Houston, TX for onsite work as needed. Responsibilities: Oversee daily team workflow to ensure the delivery of excellent and timely customer service, coordinating with the Customer Service Manager to manage overtime requirements for team members. Assist in the management of the Customer Service Task Management Tool (Zendesk) to ensure tasks are completed accurately and on time, providing support as needed. Collaborate with the Customer Service Manager to establish performance metrics for tracking team members' day-to-day progress and performance. Conduct monthly one-on-one meetings with direct reports to review performance, address challenges, set goals, and discuss overall well-being. Deliver targeted training and coaching tailored to team members' needs, including system and technical training, product knowledge, communication skills, conflict resolution, and soft-sell techniques. Utilize interactive training methods to ensure success. Participate in selecting candidates for new staff positions in collaboration with the Customer Service Manager. Approve PTO requests for team members, ensuring adequate staffing levels to meet deadlines and requirements, and monitor attendance. Provide feedback and initiate disciplinary actions, as necessary, with Customer Service Manager approval. Oversee the onboarding process for new hires, including temporary staff, developing, and facilitating training schedules to ensure successful integration into the team. Resolve or assist in resolving complex issues escalated by direct reports or customers, aiming for quick resolution. Coordinate with management and other departments as needed and notify the Customer Service Manager of any concerns. Conduct ongoing quality assurance checks to ensure accuracy in sales order entry and communication through various platforms. Analyze weekly and monthly reports related to team performance and Customer Service tasks, addressing any areas of concern promptly. Collaborate with other departments to optimize interdepartmental processes, driving efficiency and continuous improvement. Perform additional tasks and projects as assigned. Qualifications: HS Diploma or equivalent required; Bachelor's Degree preferred. Minimum of 2 years' experience supervising a customer support team in a medium to large business environment required or 3 years of relative Tyndale experience, with sustained “exceeds” performance level. Minimum of 2 years' experience in a direct sales or customer service related environment required. Strong computer skills, including proficiency in MS Office applications. Strong leadership skills with the ability to provide effective guidance, training, coaching, and daily supervision to staff. Effective organizational skills and the ability to establish priorities and to plan, coordinate and monitor own workload and that of staff. Commitment to continuous learning and demonstrated ability and willingness to learn new skills, with initiative to self-teach. Strong verbal and written communication skills; ability to write in a clear and concise manner and provide detailed explanations orally. Strong analytical and proactive problem solving skills. Benefits: Health & Wellness: Comprehensive medical, dental, and vision insurance with competitive premiums. Paid parental leave. Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements. Work-Life Balance: Many positions with Tyndale offer hybrid onsite + remote work schedules, generous PTO, paid holidays + a floating holiday, and more. Financial Compensation: Competitive salary, 401(k) with matching, and bonus opportunities. Career Growth & Development: Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity. Culture & Perks: Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity. About Tyndale Tyndale Company, Inc. is a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing and uniforms by way of managed apparel programs, driven by over 40 years of FR experience. We serve the electric utilities, oil and gas, transportation, and other industries across all 50 states and Canada. We believe that the key to our success is our employees and Tyndale has been recognized as an award-winning, employee-rated Top Workplace in the Greater Philadelphia and Houston areas. Our values are exhibited in every phone call, every order, and every shipment that goes out with our name on it, and we are dedicated to continually raising the bar on the products and services we offer. Qualified candidates are encouraged to apply on our website, *************************** E.O.E
    $24k-32k yearly est. 5d ago
  • Commercial HVAC Service Operations Lead

    Carrier 4.9company rating

    Account Manager And Customer Service Manager Job In Ashburn, VA

    Country: United States of America Carrier is the leading global provider of healthy, safe, and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter, and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together. About this role Carrier Commercial Service has an opening for an experienced Service Operations Lead for our Washington DC location. The ideal candidate for this role will have the ability to leverage technology to enhance the communication and operational efficiency of the service branch. Role Responsibilities: Administer service contracts to optimize profits, verify obligations are met, ensure customer satisfaction and retention Proactively monitor, pursue, and assist with the selling of field service and repair opportunities to ensure pull-through revenue goals are met Assist leadership in driving on time, within budget completing service jobs Manage all time charged to jobs including Procard transactions (billable vs non-billable) Manage accounts receivable and assist with the resolution of customer billing disputes Procure parts and materials for scheduled maintenance, repairs, and emergency service calls Manage warranty and startup jobs Complete booking of new jobs and set up billing plans Review open orders daily to ensure timely completion of jobs Ensure timely and accurate billing of projects, service contracts, T&M, and fixed-price jobs Required Qualifications: High School diploma or GED Must have a valid Driver's License 2+ years' of customer service experience 6+ moths experience handling AR/AP for a site Preferred Qualifications: 2+ years of relevant HVAC service industry experience preferred Strong experience in Microsoft Office Suite, Salesforce, and SAP Bachelor's degree in Business Management or relevant field preferred #LI-Onsite RSRCAR Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice
    $49k-83k yearly est. 3d ago
  • Office Manager

    Debevoise & Plimpton 4.9company rating

    Remote Account Manager And Customer Service Manager Job

    San Francisco Office Debevoise & Plimpton LLP is a premier law firm with market-leading practices, a global perspective and strong New York roots. Our clients look to us to bring a distinctively high degree of quality, intensity and creativity to resolve legal challenges effectively and cost efficiently. We believe in hiring talented and dedicated individuals as members of our administrative community. We draw on the strength of our culture and structure to deliver the best of our firm to our lawyers and clients through true collaboration. The firm is seeking a full-time Office Manager to support our San Francisco office. This is an exempt position and reports to the Director of West Coast Strategy & Operations with a dotted line to the Global Director of Administration. RESPONSIBILITIES include but are not limited to: Overseeing all of the day-to-day administrative operations of the office, including the oversight of the executive assistants, office management and facilities teams. Managing the operations of the following functions: duplicating, mail, reception, catering, conference services and supplies; negotiation and management of office equipment and vendor contracts Formulating and implementing policies and procedures within the parameters of firm-wide policies and in consultation with the SF office partners and the Director of West Coast Strategy & Operations. Preparing the office's annual budget (expense and capital) submissions to the firm in coordination with the SF office partners and Director of West Coast Strategy & Operations; preparing special reports as required. Regular contact with Accounting in the New York office, including but not limited to collaborating on billing, invoicing and accounts receivable/payment processes. Overseeing all aspects of space management, including landlord relations and landlord-provided services; maintenance and security; new office construction and renovations; build-out and lease administration. Maintaining the disaster recovery and business continuity plans of the SF office, including the coordination of emergency response plans with firm-wide procedures, updating and distributing weather-related and emergency information as needed, and regularly practicing emergency communication and response procedures. Developing and implementing efficient office workflows to enhance productivity and optimize resources; ensuring that office policies and procedures are followed and establish new protocols when needed. Preparation of special reports on office operations/issues as required. Helping maintain high morale and a strong client service ethic within the office. Requirements: Bachelor's Degree. Five or more years of managerial experience in a legal or professional services firm. Knowledge and general understanding of technology, human resources, and office operations. Outstanding management and interpersonal skills; able to work effectively with lawyers and administrative staff members. Articulate, with excellent writing skills and oral presentation skills; able to convey concepts and ideas clearly and professionally; exhibiting a proactive, adaptable and problem-solving mindset. Proven aptitude as a problem solver with a commitment to outstanding customer service. Proven success as a motivational leader with the stature and presentation skills to influence at all levels. This is a hybrid position with four days in the office and the option to work from home one day per week. TO APPLY: Please mention where you saw this position posted when applying. Please include a resume, cover letter and salary history/requirements. Ahan Morris Talent Manager ********************** ************ Debevoise & Plimpton LLP is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other legally protected category in accordance with U.S. law.
    $60k-78k yearly est. 16d ago
  • Service Manager

    Kodiak Construction Recruiting & Staffing

    Account Manager And Customer Service Manager Job In Charlottesville, VA

    Job Summary: Are you passionate about leading teams and delivering exceptional customer experiences? Join our client as a Service Manager! Service Managers are responsible for coaching and engaging with Technicians to develop talent, achieve business growth, and drive a safety-first culture. RELOCATION ASSISTANCE PROVIDED! Who We Are:Our client specializes in multiple trades including New Construction, Mechanical Service, Industrial Refrigeration, Special Projects, and Manufacturing. With over 50 years of service, they are dedicated to their people, culture, and business. Perks of Joining: Competitive salary and annual bonus opportunity Career development and progression 401(k) plan with company match PTO and paid holidays Excellent medical, dental, life, vision, and disability benefits Employee Assistance Program Employee referral incentives For the Love of Charlottesville: Quality of Life: Charlottesville ranks highly in quality of life surveys due to its balance of urban and rural elements. The city offers a mix of cultural, recreational, and educational opportunities. Education: Home to the University of Virginia, Charlottesville offers robust educational opportunities and a vibrant college town atmosphere. The presence of the university also means a plethora of events, lectures, and cultural activities. Natural Beauty: Nestled in the foothills of the Blue Ridge Mountains, Charlottesville offers stunning natural scenery and ample opportunities for outdoor activities such as hiking, biking, and wine tasting at local vineyards. Cultural Scene: The city has a rich cultural scene with numerous festivals, music venues, theaters, and galleries. The Downtown Mall is a hub for dining, shopping, and entertainment. Historical Significance: As the home of Thomas Jefferson's Monticello and James Monroe's Highland, Charlottesville is rich in American history. This historical context adds to the cultural depth of the area. Climate: Charlottesville enjoys a temperate climate with four distinct seasons, offering a variety of weather without extreme conditions. Healthcare: The presence of the University of Virginia Medical Center means access to high-quality healthcare facilities. Community and Safety: Many people find Charlottesville to have a strong sense of community and a relatively low crime rate, making it a safe place to live and raise a family. A Day in the Life: Ensure Technicians are equipped for their tasks with a focus on safety Act as a dynamic leader, motivating your team, in the field several days a week Promote a culture where safety is the top priority Inspect job sites for compliance, quality control, and customer satisfaction Lead a team of Service Technicians in a fast-paced environment Drive operational excellence by helping your technicians solve complex customer issues Support Administration, Service Coordinators, and Sales teams Develop and maintain relationships with customers, identifying service needs and creating estimates Focus on team development through coaching and teaching and driving our apprenticeship program What We Are Looking For: Experience in building high-performing service teams Commercial HVACR service experience Industry-related Service Manager or Service Supervisor experience Ability to develop HVAC maintenance and service estimates Excellent communication, interpersonal, and customer service skills Strong problem-solving and critical thinking abilities High energy and adaptability for a dynamic workload Professional demeanor and positive attitude Inspire and motivate team members EOE M/F/Disability/Vet
    $58k-96k yearly est. 1d ago
  • Office Manager

    Setty & Associates 3.9company rating

    Account Manager And Customer Service Manager Job In Fairfax, VA

    About Us: SETTY & Associates is a leading MEPFP engineering firm committed to delivering innovative solutions with a focus on sustainability and excellence. We are looking for an organized and proactive Office Manager to join our team and help keep our office operations running smoothly. Position Overview: The Office Manager will be a central figure in ensuring the office's daily functions run efficiently. This role encompasses a mix of front desk responsibilities, administrative support, HR assistance, and event coordination. The ideal candidate will have 3-5 years of relevant experience, excellent organizational skills, and a professional demeanor suited to working with all levels of staff and external stakeholders. Key Responsibilities: Front Desk Management: Serve as the first point of contact for visitors, ensuring a welcoming and professional experience. Manage incoming calls and correspondence, including emails, mail, and deliveries. Administrative Support: Coordinate office supplies inventory and place orders as needed. Maintain general office organization, including scheduling and meeting room bookings. Prepare reports, presentations, and documentation as requested. Book travel for staff as needed Human Resources Assistance: Work with our HR team and assist as needed Support onboarding and offboarding processes, including preparation of materials, scheduling orientations, and collecting required documentation. Maintain employee records and ensure compliance with company policies. Event Planning and Coordination: Assist with planning and executing office events, such as holiday parties, team-building activities, and VIP visits. Collaborate with other departments to ensure seamless event logistics. Communication and Coordination: Act as a liaison between internal teams, clients, and external vendors. Build and maintain positive relationships with all stakeholders, from staff to C-suite executives. Qualifications and Skills: 3-5 years of experience in office management or a related role. Strong organizational skills with a keen attention to detail. Excellent verbal and written communication skills. Ability to work effectively with diverse groups of people, including internal staff and external stakeholders. Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with office management tools. Event planning experience is a plus. Join Our Team! If you're ready to embark on a journey of professional growth and development, while making a meaningful impact within a dynamic MEP engineering industry leader, we want to hear from you! Apply now to take the first step towards a rewarding career at SETTY. SETTY is an equal opportunity employer committed to diversity and inclusion. We encourage applications from individuals of all backgrounds and experiences.
    $46k-66k yearly est. 5d ago
  • Office Manager

    ROCS Grad Staffing

    Account Manager And Customer Service Manager Job In Fairfax, VA

    About Us: We are an award-winning engineering firm committed to delivering innovative solutions with a focus on sustainability and excellence. We are looking for an organized and proactive Office Manager to join our team and help keep our office operations running smoothly. Position Overview: The Office Manager will be a central figure in ensuring the office's daily functions run efficiently. This role encompasses a mix of front desk responsibilities, administrative support, HR assistance, and event coordination. The ideal candidate will have 3-5 years of relevant experience, excellent organizational skills, and a professional demeanor suited to working with all levels of staff and external stakeholders. Key Responsibilities: Front Desk Management: Serve as the first point of contact for visitors, ensuring a welcoming and professional experience. Manage incoming calls and correspondence, including emails, mail, and deliveries. Administrative Support: Coordinate office supplies inventory and place orders as needed. Maintain general office organization, including scheduling and meeting room bookings. Prepare reports, presentations, and documentation as requested. Book travel for staff as needed Human Resources Assistance: Work with our HR team and assist as needed Support onboarding and offboarding processes, including preparation of materials, scheduling orientations, and collecting required documentation. Maintain employee records and ensure compliance with company policies. Event Planning and Coordination: Assist with planning and executing office events, such as holiday parties, team-building activities, and VIP visits. Collaborate with other departments to ensure seamless event logistics. Communication and Coordination: Act as a liaison between internal teams, clients, and external vendors. Build and maintain positive relationships with all stakeholders, from staff to C-suite executives. Qualifications and Skills: 3-5 years of experience in office management or a related role. Strong organizational skills with a keen attention to detail. Excellent verbal and written communication skills. Ability to work effectively with diverse groups of people, including internal staff and external stakeholders. Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with office management tools. Event planning experience is a plus. Full-time Fairfax, VA $60-70K
    $60k-70k yearly 5d ago
  • Account Manager

    Hawthorne Lane 4.0company rating

    Remote Account Manager And Customer Service Manager Job

    As the Account Manager, you will work closely and collaboratively with a large and collaborative team that is focused on meeting clients' needs. This role offers blended administrative/project tasks and outward client-facing communication and management. This company has experienced tremendous growth and success over the past few years and continues to be recognized for their accomplishments. If you are interested in a career that utilizes your leadership skills and provides you the opportunity to work with clients at a strategic level, this could be the perfect job for you! About the Job: Provides support to clients through proactive communication and virtual meetings. Assists in managing complex accounts and advising clients. Oversees analysis and strategy calls and enrollment meetings as needed. Effectively delegates assignments and works closely with the extended service team. Compiles, edits and finalizes slide decks, excel reports, data metrics to assist in client analysis and strategy. Be the point of contact to clients and act as their advisor and strategic arm within benefits. About the Culture: Dynamic, forward-thinking office culture. A company that highlights the importance of trust and respect among all their employees. An opportunity to work with a fun team who are experts in their field. A blend of in-office and remote work; two days in-office. About You: Professional and polished. You possess at least a year of experience in an external facing role to clients, customers or stakeholders; you make a great impression, and you know how to compose formal business emails and presentations. Degreed. A Bachelor's degree is strongly preferred, but not required. Focused. You have an eye for detail, manage your time well, and enjoy working in a fast-paced environment. Tech fanatic. You are strong across Microsoft Office products, with a genuine love for Excel. Experience with database applications is a plus. Personable and attentive. You work well across a team, provide friendly, customer-service communication skills and enjoy taking on new initiatives. Dependable. You don't miss details or deadlines and are reliable across a team. Essential to Hawthorne Lane's success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
    $48k-67k yearly est. 1d ago
  • Account Manager

    Industrial Strength Marketing (Industrial

    Remote Account Manager And Customer Service Manager Job

    We pride ourselves on being a distinguished agency in the heart of Nashville, celebrated for our innovative approach to B2B marketing and our esteemed accolades, including 2x Best Places to Work, ANA B2 Awards, and B2B Marketing Elevation Awards. Our commitment to excellence and innovation has earned us prestigious recognition and fostered a culture where strategic partnership, creative solutions, and client success are at the forefront of everything we do. As we continue to grow, we seek an experienced Account Manager to join our team, dedicated to serving one of our premier clients in Nashville. This role is at the heart of our digital branding and media efforts, allowing you to collaborate closely with Account Directors, steer projects toward completion, and foster deep client relationships. As an Account Management team member, you'll be instrumental in shaping the trajectory of our client's brand and our agency's growth. You will manage client relationships and shepherd comprehensive digital marketing campaigns with deliverables that span brand creative, sales collateral, paid media and social media content, PPC, and email marketing. This position offers a unique opportunity to support key initiatives and adapt to evolving digital landscapes. It provides an exciting avenue for professional growth and diverse experience in a dynamic environment. You will focus on overseeing these diverse marketing efforts, positioning yourself as a key driver in our client's success and our agency's expansion. RESPONSIBILITIES: Lead Client Projects: Become a go-to contact for the client, guiding projects through every phase with strategic oversight. Client Collaboration: Work with the client to clearly define project scopes, setting the stage for successful outcomes. Strategic Initiation: Develop comprehensive Project Briefs and Request Forms, leading to effective internal kick-off meetings. Timeline Coordination: Partner with Project Management to define project timelines, ensuring smooth workflow and timely delivery. Communicate and Connect: Bridge internal teams and clients, maintaining open lines of communication and regular updates. Budget and Schedule Management: Partner with Project Management on project finances and timelines, aligning with agency strategies and client expectations. Digital Strategy Guidance: Advise client on the latest digital marketing strategies, guiding them through their digital evolution. Client Satisfaction: Prioritize responsive communication and proactive problem-solving to maintain high levels of client satisfaction. Agency Growth Support: Contribute to the agency's growth through involvement in new client proposals, organic growth strategies, and client renewals. QUALIFICATIONS: A proven track record in leading digital campaigns, with a strong preference for candidates experienced in B2B marketing. At least 3 years of experience in an agency account role, demonstrating an ability to nurture client relationships and spearhead digital projects. Exceptional organizational skills, capable of managing multiple projects simultaneously without compromising details. A solid understanding of digital marketing, branding, and strategic planning, complemented by excellent communication skills. Familiarity with CRM tools is preferred. COMPENSATION & BENEFITS: We offer attractive compensation along with a comprehensive benefits package that includes medical, dental, vision, life insurance, college loan repayment and savings contributions, and 401k matching. In addition, team members also enjoy the countless benefits, perks, professional development opportunities, and fun associated with our "Operation Awesome" career framework, which includes: Life/work balance: work-at-home-days, happy birthdays off (paid), time off for life's special moments, maternity/paternity perks, eleven (11) paid holidays, and two (2) weeks of PTO for the first year of employment (prorated based on time of hire) Wellness program: exercise or healthy living monthly reimbursement Professional development: conference and certification fund Seven '7' Sabbatical: seven-week paid "career break" after seven consecutive years of full-time employment Charity: monthly contributions to causes and one paid volunteer service day annually President's Club: weekend flyaway trip and travel cash for annual team MVP (plus one!) Tools of the trade: MacBook, display, noise-canceling headphones, and swag Plus, a lot of fun such as Industrial's own Culture Club, the occasional Moment of Delight.
    $39k-67k yearly est. 17d ago
  • Office Manager

    Orthoworld Inc.

    Remote Account Manager And Customer Service Manager Job

    Do you excel in QuickBooks? Do you enjoy finding ways to streamline processes? Are you looking for your forever home where you can truly be part of a team, expand your skills and learn something new every day? If you answered “yes” to these questions, you might be the perfect fit for our 10-person, Cleveland, Ohio-based team. This is a work-from-home, salaried position that includes paid health and life insurance, generous time off, a health savings account, and a 401(k) with employer matching. About Us ORTHOWORLD is a highly specialized media firm offering strategic intelligence, integrated advertising and educational conferences exclusively to orthopedic executives and their teams. Our three primary brands are ORTHOWORLD (orthoworld.com), BONEZONE (bonezonepub.com) and OMTEC (omtecexpo.com). About the Job We are a dynamic and growing team committed to providing exceptional service and support to our customers. As our organization continues to expand, we are thrilled to introduce the new role of Office Manager. In this pivotal position, the Office Manager manages financial processes such as invoicing, expense tracking and financial reporting while also overseeing operational activities to support the broader team. Operational tasks include both administrative and logistics items such as maintaining office systems, coordinating resources, arranging team meetings and travel and ensuring compliance with financial policies. Location Our ideal candidate is within 1-2 hours driving distance of Cleveland, Ohio, so we can easily meet in person a few times each year. (Most of us live in/near Cleveland.) Job Specifics • Serve as “go-to” person for assisting colleagues with daily challenges, "running the office" and helping to troubleshoot problems • Serve as primary bookkeeper and manager of company financials in QuickBooks • Assist in the creation of annual expense budgets and monitor their performance monthly • Serve as primary liaison to our accountant for bookkeeping and tax information and to our patent attorney for upkeep of trademarks • Serve as primary liaison between us and our IT provider to ensure computers and access to business platforms are functioning optimally • Oversee data entry/maintenance efforts/staff and serve as “go-to” for accuracy of customer contact information • Coordinate company meeting logistics and travel arrangements • Provide 5-star customer care as needs arise (billing questions, incoming calls) Qualifications • A Minimum of 10 Years' Experience in Accounts Payable/Receivable and Bank Reconciliations Proficiency in bookkeeping and an advanced working knowledge of QuickBooks and Microsoft Excel is essential. Our ideal candidate demonstrates a meticulous approach to financial data, record-keeping, and administrative processes to avoid errors and ensure compliance. • Technical Proficiency Proficiency in Microsoft Office programs, project management tools, CRM systems, and other common business applications is essential. A strong comfort level with technology and a proactive, tech-savvy mindset will be highly valuable in this role. • Effective Communication Skills Strong verbal and written communication abilities are essential for mitigating ambiguity when coordinating with team members, vendors and clients, as well as for preparing clear financial and operational reports. • Problem-Solving and Critical Thinking Our ideal candidate thrives in an environment that demands resourcefulness and adaptability. You should have a natural aptitude for identifying challenges, analyzing situations, and implementing effective, well-thought-out solutions. Why Join Us? • Work-from-Home: Enjoy the flexibility of working from home. • Comprehensive Benefits: Paid health and life insurance, generous time off, a health savings account, and a 401(k) with employer matching. • Collaborative Team: Join a supportive and collaborative team environment. • Professional Growth: Opportunities for professional development and growth. If you are ready to be part of a dynamic team and make a meaningful impact, we want to hear from you! Apply today and join us in delivering exceptional service and support to our customers.
    $32k-50k yearly est. 17d ago
  • Account Manager

    AVI-SPL

    Account Manager And Customer Service Manager Job In Ashburn, VA

    WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU'LL DO Generate sales for Audio Visual systems through developing and maintaining client relationships and expanding the company's current client base. Day-To-Day Responsibilities: Identify sales prospects within assigned territory and provide accurate forecasts and activity reports to management Analyze cross-selling and up-selling opportunities ensuring that all company products and services have been thoroughly presented and the sales cycle successfully executed Exhibit a consultative sales approach to determine a customer's visual collaboration needs. Develop price quotations and bid responses that are complete accurate and profitable. Prepare contracts and pricing strategies for targets accounts and submit all required documentation Work with the installation team to ensure a smooth transition from sale to installation Responsible for developing and executing quarterly sales plans to expand existing client base and generate new business to meet established quota Attend and participate in weekly office sales meetings Meet or exceed aggressive monthly GP quota Design and implement focused prospecting tools such as webinars seminars and email campaigns to increase sales and expand our customer base in the designated territory Establish professional relationships with manufacturer sales and sales engineering personnel. Actively use internal databases to complete client contact information provide detailed notes and track pending activities Follow up on leads within 24 hours of client inquiry Represent company at technological briefings and trade shows as assigned Participate in training and professional development activities as prescribed by management Monitor non-installed product commissions on a weekly basis to ensure timely completion by the end of the month WHAT WE'RE LOOKING FOR Must-Haves: Ability to understand present and demonstrate visual collaboration products and services to end user customers Ability to balance multiple tasks with changing priorities Ability to work and think independently and ensuring to meet deadlines Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion Excellent attention to detail and organizational skills Must have clear and professional communication skills (written and oral) both internally and externally Proficient with Microsoft Office (Word Excel Outlook) Effective communication and interaction with employees clients and colleagues and the ability to work effectively with all levels of the organization Education and/or Experience: Minimum High school diploma or equivalent A four-year degree is preferred At least 5-7 years' experience of direct selling in the AV/VTC area is a preferred WHY YOU'LL LIKE WORKING HERE Medical benefits, including vision and dental Paid holidays, sick days, and personal days Enjoyable and dynamic company culture Training and professional development opportunities MORE ABOUT US AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
    $56k-95k yearly est. 4d ago
  • Psychiatry Account Manager - Newport News, VA

    Lundbeck 4.9company rating

    Account Manager And Customer Service Manager Job In Newport News, VA

    Territory: Newport News, VA - Psychiatry Target city for territory is Newport News - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Hampton, Suffolk, Lawrenceville and Hopewell. SUMMARY: Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being a curious, adaptable and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth! As a Psychiatry Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in today's rapidly changing environment and must demonstrate strong capability in the following areas: ESSENTIAL FUNCTIONS: Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance. Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior. Customer Development - Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management. Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities. Reimbursement - Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources. Pharmaceutical Environment/Compliance - Ability to apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products. REQUIRED EDUCATION, EXPERIENCE and SKILLS: Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university 2+ years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually Self-starter, with a strong work ethic and outstanding communication skills Must be computer literate with proficiency in Microsoft Office software Must live within 40 miles of territory boundaries Driving is an essential duty of this job; must have a valid driver's license with a safe driving record that meets company requirements Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck PREFERRED EDUCATION, EXPERIENCE AND SKILLS: Previous experience within a specialty product sales force. Prior experience promoting and detailing products specific to CNS/neuroscience including: depression, schizophrenia and bipolar disorder Documented successful sales performance Ownership and accountability for the development and execution of fully integrated account plans Strong analytical background, and experience using sales data reporting tools to identify trends Experience in product launches Previous experience working with alliance partners (i.e., co-promotions) Strong leadership through participation in committees, job rotations, panels and related activities TRAVEL: Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner. The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate's geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $117,000 - $137,000 and eligibility for a sales incentive target of $37,500. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis. Why Lundbeck Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site. Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site. Lundbeck is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.
    $117k-137k yearly 60d+ ago
  • Entry Level Account Manager

    Wolffe Inc.

    Account Manager And Customer Service Manager Job In Vienna, VA

    Do you thrive on building relationships? Are you passionate about understanding customer needs and exceeding expectations? If so, we want you on our team! We are seeking a driven and results-oriented Entry Level Sales Account Manager to join our growing company. In this role, you will be responsible for developing and managing a portfolio of assigned accounts, cultivating strong client relationships and pairing customer with services their businesses need to thrive. Responsibilities: Develop and maintain strong, long-lasting relationships with key decision-makers at assigned accounts. Act as the primary point of contact for all client needs, inquiries, and concerns. Conduct thorough needs assessments to understand customer challenges and objectives. Craft compelling sales presentations that showcase the value proposition of our products or services. Negotiate and close contracts to achieve or exceed sales quotas. Identify upsell, cross-sell, and renewal opportunities to maximize customer lifetime value. Monitor and analyze customer data to identify trends and develop strategic sales plans. Qualifications: Excellent communication and presentation skills. Ability to build rapport and trust with clients at all levels. Deep understanding of customer relationship management (CRM) software. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). A self-motivated and results-oriented individual with a strong work ethic. Ability to travel as required (optional) Benefits: Opportunity for professional development and career growth. Dynamic and fast-paced work environment. To be a part of a team that is passionate about success. If you are a high-energy sales professional who is ready to take your career to the next level, we encourage you to apply!
    $56k-95k yearly est. 3d ago
  • Account Manager | Entry Level

    NCA, Inc. 4.2company rating

    Account Manager And Customer Service Manager Job In Virginia Beach, VA

    At NCA Inc, we work hard to develop an industry-leading team. Therefore, we are currently interviewing for an Entry Level Account Manager who will take the time to meet with business owners one on one in a consultative approach. By putting customer satisfaction first, we secure the future for our clients. We work hard to develop an industry-leading sales team. Therefore, we are currently interviewing for an Entry Level Account Manager. The ideal Account Manager is someone who loves working with people, building relationships with their team, and looking for a fun, upbeat environment they can thrive in! As Entry Level Account Managers, our goal is to form long-term, trusting relationships with our customers for years to come. We represent a large portfolio of clients and offer our customers valuable insight and advice pertaining to our clients' services. This allows us to help our customers make informed and strategic decisions that will help their businesses. This is a great opportunity for someone who has retail, restaurant, hospitality, bartending, or customer relations experience! Account Manager Job Functions: Engage with customers, in-person, in a professional, friendly manner Take the time to meet with customers one on one in a consultative approach Operates as the point of contact for your customer portfolio on behalf of various clients Generate sales among customer accounts Work with the team on sales goals and business development needs Skills of the ideal Account Manager: Strong interpersonal skills Fun and engaging Excellent communication skills, both written and verbal Good negotiation skills Innovative Self-motivated Positive attitude Great work ethic Bachelor's Degree Ability to work full-time and reliably commute to the office 0-3 years of relevant work experience (especially working with customers; restaurant and retail experience is a major plus!) Benefits for the Account Manager role: Leadership development Extensive training Positive and supportive team-oriented environment Recognition and incentives Pay and traditional benefits will further be discussed in the interview process (we offer weekly pay, including commissions and residual bonuses for customer retention) Thank you for your interest! Upon the submission of your application, if found qualified, please expect a call from our hiring department. Thank you for your interest! Upon the submission of your application, if found qualified, please expect a call from our hiring department.
    $53k-76k yearly est. 13d ago
  • Recruitment Account Manager

    Cardone Ventures

    Remote Account Manager And Customer Service Manager Job

    The 10X RS Account Manager is responsible for helping 1OX Recruitment Service clients achieve their revenue and PPF goals by creating and nurturing relationships with them and their teams and aligning them to our recruiting process. This individual will lead their recruiting teams to teach our clients the Cardone Ventures hiring process and find top talent to duplicate clients and help drive revenue. Key fundamentals of this role include developing the trust and confidence necessary to build relationships with our clients and their teams to help navigate hiring decisions, managing job descriptions and postings, and leading the interview process through full-cycle recruiting. The successful incumbent will possess a breadth of knowledge in these areas, as well as the ability to work and collaborate effectively within a highly team-centric environment. ABOUT CARDONE VENTURES Our mission is to help business owners achieve their personal, professional, and goals through the growth of their businesses. We work in dozens of verticals and provide strategic business guidance through courses, live events, partnerships, and investments. Our core values are the backbone of our business and guide our hiring process: we are inspirational, accountable, transparent, disciplined, aligned, and results-oriented. This company operates nationally and is growing by the day. SUCCESS LOOKS LIKE Clients consistently trust you to guide them in making strategic hiring decisions that contribute to revenue growth and business duplication seen by facing little to no pushback from them. You lead your recruiting team/pod to efficiently place quality talent that aligns perfectly with clients' culture and business goals and consistently receive positive feedback from clients and candidates. Clients experience a seamless hiring process, with reduced time-to-hire and clear communication at every stage. Candidates feel valued and engaged throughout the recruitment process, leading to higher offer acceptance rates. You consistently exceed recruitment targets, contributing directly to client success and long-term partnerships with Cardone Ventures. OBJECTIVES Build relationships with 10X Recruitment Service clients and their teams to create alignment with our hiring process Coach clients and their hiring teams how to effectively hire revenue driving and/or duplicating roles the CV way Recruit talent for our clients who are aligned with the Mission, Vision, and Values and goals of their businesses Ensure quick turnaround time when communicating with clients to ensure there is transparency and weekly updates to our progress Keep track of applicants and update status daily to internally organize candidate flow and capture real time progress Create effective recruiting strategy with team to hit target start dates for clients Ensure there is quick follow up with candidates at least twice after initial reach from you and/or your team Move candidates through the full, if intention is to extend an offer, within a 7 day timeframe Keep track of applicants and update status daily to internally organize candidate flow and capture real time progress Represent Cardone Ventures & 10X Brand throughout the interview process by modeling out an engaging candidate experience COMPETENCIES Ability to maintain engagement and energy throughout the interview process in order to create a remarkable candidate experience Ability to gain an understanding of the roles across the organization and how they function Demonstrates understanding of how to evaluate candidates from a culture standpoint to determine alignment with Cardone Ventures Ability to make decisions on candidates and demonstrate sound judgment Self-starter who can handle a high volume of interviews each day, in addition to following up with candidates to schedule calls Understands how to properly prioritize roles based on target start date and balance the needs of multiple hiring managers Demonstrate alignment with Cardone Ventures' culture and able to articulate that during the interview process Demonstrate high level of organization and attention to detail in order to manage a high-volume inbox and candidate tracker Ability to create effective recruiting strategy across multiple industries Ability to demonstrate great intrapreneurship and leadership to keep team aligned to client, team, department and organization's goals EDUCATION AND EXPERIENCE 3-5 years' Recruitment experience Bachelor's Degree in HR or Business; or relevant experience Experience in Sales a plus 10X TOTAL REWARDS Medical, dental, and vision for FT positions and their dependents Vacation and sick time policy that increases based on tenure with the company Three work from home days per month (4/month during June-August) Employee Assistance Program through Guardian 401k with Company match (estimated to launch in Q1 2025) Pet Insurance through SPOT for your 10X pets! Competitive parental leave policy: 100% paid - 8 weeks for primary caregiver, and 4 weeks for secondary caregiver + 1 month remote for both Employee wellness initiatives including a 100% paid for gym membership and access to discounts on local meal prep services Professional Development through reimbursements for courses/certifications outside of CV, and a 10X Mentorship Program Continued Education: we provide team members complete access to our range of educational resources valued at over $250,000 in areas such as Sales, Operations, People, Finance and Marketing Uncapped Commission Potential: all of our team members have the opportunity to sell our Products/Services (and are trained on how to do so). We have several examples of non-sales team members earning well over $20,000 in annual commission PHYSICAL REQUIREMENTS Prolonged periods sitting at a desk and working on a computer Travel up to 10% COMMITMENT TO DIVERSITY As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce Cardone Ventures recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners. If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to ****************************. Already a Cardone Ventures candidate? Please connect directly with your recruiter to discuss this opportunity.
    $20k yearly 3d ago
  • Part-Time Office Manager

    Admedia

    Remote Account Manager And Customer Service Manager Job

    At AdMedia, we believe your is just the starting line. Our fun, highly motivated team has pioneered the largest search marketplace outside of the major engines! We have an award-winning ad tech platform, and we compete head-to-head with Google. We're enjoying unrivaled success as a formidable disruptor in the paid online search advertising industry. Job Description: We are a fast-growing advertising technology company that leverages cutting-edge technology and data-driven strategies to drive outstanding results for our clients. We're looking for a well-organized professional to design and manage our Chicago office. Our employees are fully remote, so this office space is used for hybrid workspace, meeting space, and a place to entertain clients. This is a part-time, hybrid position. You must be local to Chicago, Illinois. Responsibilities: Facilitate the initial design, layout, and set up of the newly acquired office space Maintain office organization and efficiency Ensure office is cleaned prior to meet ups and client engagements Facilitate set up for events Keep up-to-date with inventory and order supplies as needed Professional communication Check mail Ensure office is accessible to employees and clients on an as needed basis Required Experience and Qualifications: Must be local to Chicago, Illinois Availability to be present at office space on an as needed basis Strong organization skills Ability to manage multiple tasks simultaneously This is a part-time position with a monthly salary of $500.
    $500 monthly 1d ago

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