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Account manager jobs in Arizona

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  • Business Development Manager

    Lecroy & Milligan Associates

    Account manager job in Tucson, AZ

    Position Description: The Business Development Manager is a leadership position responsible for leading the firm's growth through business development, proposal writing, and marketing initiatives. This role is the outward-facing engine of the company - identifying opportunities, strengthening client and funder relationships, and positioning the firm as a leader in program evaluation. The successful candidate will also contribute to product and service innovation and participate on the Management Team to help shape long-term strategy. Main Job Tasks and Responsibilities: 1. Business Development Strategy & Leadership Oversee the implementation of the business development and marketing operational plan, based on guidance and outcomes set by the LMA partner team. Participate as a member of the Management Team. Foster collaboration and a culture of learning. Oversee work of other staff engaged in supporting some marketing and development activities. Understand staff interests/skill/experience, and general availability (in conjunction with the Operations Director and Research Manager) and pursue projects that align. Ensure business development and marketing data is tracked and reported for internal use. Identify opportunities to increase efficiencies in business development and marketing, including through the use of AI as applicable/helpful/appropriate. 2. Grant Development & Management Oversee development and submission of grant proposals. Includes direct writing of high quality proposals and coordinating with other team members. Review grant proposal opportunities and recommend priorities based on agreed upon criteria. 3. Marketing & Communications Oversee digital presence, including website, newsletters, and social media. Includes completion of social media posts and website content updates and minor enhancements. Develop and implement marketing strategies to build visibility across Arizona and nationally. Identify new marketing strategies that could be leveraged, within the company marketing budget. Identify ways to highlight internally and externally our mission-focus and impact. 4. Relationship Management & External Engagement Build and maintain relationships with potential, current and former clients, in conjunction with the CEO. Identify and attend other events and networking opportunities in collaboration with the CEO and other leadership (and staff, as applicable). Identify strategic partnership opportunities for consideration. This could include “upstream or downstream” partnerships or new service approaches with nonprofits (e.g., on their data systems) 5. Market Analysis & Strategic Innovation Monitor market conditions and competitor strategies. Identify opportunities for diversification while maintaining core niche. Develop new service offerings, knowledge products, and processes to increase impact. Participate as part of the innovation team that will bring 2-3 new services, tools or processes annually to bear internally or externally at LMA. Success Metrics: Completed Business Development and Marketing Plan with quarterly reporting on progress toward goals/strategies/outcomes Increased volume of quality proposals submitted (in conjunction with business development team) Maintained high percent of proposals awarded to LMA (even as market environment shifts) Provided professional, consistent presence across digital platforms (with demonstrated reach/engagement data if available). Contributed to a committee working on strategic innovations. Produced at least one innovative service, product or process annually as part of this team. Contributed to overall LMA metric of revenue growth of 10-20% annually. Knowledge & Abilities: Alignment with our company values. Ability to understand and articulate LMA services, methods and company experience verbally and in writing. Strong organizational abilities, including ability to manage numerous tasks and projects simultaneously. Attention to detail. Excellent written and oral communication skills. Experience and skill in grant and proposal development and/or marketing content development Intermediate/advanced graphic design skills (preferred) Skill in maintaining effective internal relationships with colleagues at LMA across teams and organizational levels. Skill in building relationships and networking effectively for LMA. Efficient content development and organization. Ability to design projects that can be feasibly implemented upon award. Energy and enthusiasm for the work that we do. Qualifications: Bachelor's or Master's degree in relevant field, and 5+ years of related experience. Experience working with organizations that conduct research, consulting, strategic planning, data collection, data analysis or other business-to-nonprofit or business-to-government services (preferred, not required). Knowledge of (or interest in) program evaluation and applied research services. Demonstrated success in local, state and/or federal grant proposal submissions. Familiarity with public sector government and/or nonprofits. Excellent interpersonal, communication and leadership skills. Company Values: Bringing knowledge to bear in our work Continuous improvement Fun and rewarding work environment Client service focused Teamwork and collaboration Excellent quality Data integrity Community impact Strategic innovation Hours/Location: Full time exempt, 40 hrs/week. Arizona-Based (required), Tucson preferred. Salary: 55-80k Depending on experience and demonstrated success (particularly in grant proposal development and relevant, existing Arizona-based nonprofit or government network)
    $68k-106k yearly est. 4d ago
  • Client Solutions Partner

    Edgecore Digital Infrastructure

    Account manager job in Mesa, AZ

    EdgeCore Digital Infrastructure serves the world's largest cloud and internet companies with both ready-for-occupancy and build-to-suit data center campuses that are designed for density. Privately held and backed by committed equity to fund an aggregate amount of over USD $16.5 billion in development, EdgeCore enables hyperscale Client requirements by proactively investing in regions that provide the land and power necessary to support and scale AI and cloud technology. While working thoughtfully with the communities in which we do business, our data center campuses are built at scale to meet key performance specifications, safety metrics and sustainability objectives. EdgeCore has data center campuses in five North American markets with plans to expand. For more information, please visit edgecore.com. Career Opportunity EdgeCore is hiring our first Client Solutions Partner to own a hyperscale client relationship end-to-end. You'll be the bridge between operations, construction, engineering, and security teams - translating technical complexity into clear executive communication and ensuring a world-class client experience across our Mesa and Santa Clara campuses. You need deep data center operational knowledge-but your job is client partnership, not running the facility. Reporting directly to the VP of Client Experience and based in Mesa, AZ with regular travel to Santa Clara, CA you'll own one hyperscale client relationship across those campuses. This isn't a support role-you're a strategic partner to both the client and EdgeCore leadership. What you build here becomes the foundation for how EdgeCore scales client experience across a growing hyperscale portfolio. This role is dynamic and unpredictable. Last-minute client requests, after-hours incidents, surprise audits-it's all part of the job. If you thrive on variety, stay calm under pressure, and can navigate tough conversations with grace, you'll excel here. Own day-to-day relationship for a hyperscale client across two campuses, engaging everyone from field technicians to C-suite executives Deliver quarterly business reviews that demonstrate value and drive strategic conversation Translate complex technical data into clear, executive-ready communications Influence cross-functional teams and resolve conflict diplomatically Advocate for the Client while balancing EdgeCore's operational priorities Craft executive-ready communications during incidents with clear, calm messaging Lead post-incident reviews and identify improvements proactively Act as first escalation point, make real-time decisions during critical issues, provide after-hours or weekend support when required Manage site vendors: landscaping, janitorial, pest control, gates, parking, building upkeep Plan and execute client events: cookouts, site tours, VIP visits Resolve unexpected issues that keep facilities running smoothly Partner with Core Operations and Accounting teams with power billing activities Track and report PUE, load factors, cost per kW Ensure accurate client billing and resolve discrepancies with finance and operations teams Develop SOPs, EOPs, operational runbooks, and RACI matrices Define and document the Client Solutions Partner operating model to scale across EdgeCore's portfolio Support Ready for Service (RFS) milestones for client expansions Lead client onboarding: site tours, systems training, operational integration Track contractual SLAs and KPIs across both facilities, address performance gaps proactively Coordinate with legal/commercial teams on contract amendments Your Experience and Qualifications 3-5 years hands-on data center operations experience, including power, cooling and controls systems. 3+ years managing hyperscale or enterprise client relationships in technical capacity. Skilled in building trust and managing relationships across field technicians, clients, and executive stakeholders; adept at reading people, adapting communication, and de-escalating conflict. Proven ability to stay calm and effective under pressure with an ownership mindset in dynamic environments. Proficient in interpreting single-line diagrams across electrical, mechanical, controls, security, fire/life safety, and telecom systems. Strong understanding of N+1 redundancy, EPMS/BMS/DCIM data, and data center power, cooling, and controls fundamentals. Experience with interval meter data, capacity analysis, and load forecasting across multiple facilities. Demonstrated multi-site client and stakeholder management, from daily operations through executive engagement. Familiar with data center lease structures, SLAs, and KPIs (uptime, PUE, capacity utilization, cost per kW). Experience with utility billing reconciliation, invoice validation, and cost allocation. Skilled in interpreting lease agreements and managing SLA provisions, billable items, and service commitments. Advanced Excel capabilities (pivot tables, financial modeling, data visualization). Proficient in CRM, ticketing, and workflow platforms; PMP/CAPM certification preferred. Ability to influence without authority, build scalable systems, and define “great” in new or evolving roles. What We Offer This is a full-time salaried position, including a performance-based annual bonus as well as equity compensation. Base pay range: $140,000 - $175,000 annually depending on experience. This role currently requires in office or on-site presence four days per week at our Mesa, AZ location. Travel required up to 20%. Based in Mesa, AZ (four days/week on-site required) with ~15-20% travel to Santa Clara, CA. Medical, dental & vision insurance coverage. Health & Dependent Care Flexible Spending Accounts (FSAs), Health Savings Account (HSA). 3 weeks of PTO annually, plus 11 paid holidays. Company-paid life insurance & disability insurance. Company sponsored employee assistance and discount programs. 401(k) retirement savings plan with a company contribution.
    $140k-175k yearly 1d ago
  • Account Manager

    Big Marlin Group

    Account manager job in Gilbert, AZ

    We're The Big Marlin Group - a Marketing Solutions Company based in Gilbert, Arizona specializing in finding marketing solutions that produce BIG results for local and national companies. Our portfolio of clients spans across 45 states and 3 countries from home service, to non-profits, med spas and everything in between. We are looking for an Account Manager to join our growing Client Services Team. The ideal candidate thrives on managing multiple projects, working autonomously, learning new skills, collaborating, and thinking outside the box. This position is full-time and based in Gilbert, AZ and you must work from the office during regular business hours. Core Competencies Preferred Project Management Client Management ROI Management Copywriting Layout and Brand Management Digital and Web Platform Management Team Development Job Responsibilities Manage client relationships and campaigns Oversee project timelines, budgets, and quality Collaborate with internal teams to achieve client goals Analyze campaign reporting, performance and provide recommendations Ensure client satisfaction and retention Requirements: Positive attitude, professional, and a go-getter 2+ years of account management experience (agency preferred but not required) Bachelor's degree in marketing, communications, public relations, or related field Strong project management, communication, and client service skills Proficiency in digital marketing and project management tools Google Ads certification (is a plus but not required) We Offer: Competitive salary Medical, dental, life and vision insurance Paid time off including holidays Growth opportunities Professional development incentives Company-wide profit share Company-sponsored outings To Apply Submit your resume Want to see what we're all about? Check us out on social: Instagram: @big_marlin_group TikTok: @big_marlin_group
    $47k-83k yearly est. 1d ago
  • Manager, eCommerce Sales, Marketing, Growth & Brand Experience

    Sawyer Twain

    Account manager job in Phoenix, AZ

    Sawyer Twain is a national leader in luxury billiards, shuffleboards, and designer game-room furnishings - a design-driven retailer built on craftsmanship, authenticity, and exceptional service. We own and operate our own internal brands while representing top-tier manufacturers across the luxury recreation space. This hybrid model allows us to deliver premium, design-forward products while maintaining complete control over service and brand experience. We're not a mass retailer - and we don't sell on Amazon. Sawyer Twain is a direct-to-consumer eCommerce company, operating multiple branded storefronts and select marketplace partnerships that preserve our identity, service quality, and customer experience. We take pride in owning the entire journey - from sale to delivery. The Role We're seeking a charismatic, entrepreneurial eCommerce leader who thrives on driving sales, solving problems, and building high-performing teams. This hands-on role requires confidence, initiative, and the ability to connect with customers while managing daily operations across multiple digital channels. You'll own the sales pipeline, marketing alignment, and customer experience - while hiring, developing, and scaling a team that supports Sawyer Twain's continued growth. Key Responsibilities Sales & Customer Experience • Drive direct-to-consumer sales through personalized phone, chat, and email engagement. • Hire, train, and lead a motivated sales and service team. • Oversee all customer touchpoints from inquiry through white-glove delivery. • Resolve escalations with professionalism and brand consistency. • Monitor KPIs including conversion rate, average order value, and satisfaction scores. Website, Operations & Project ManagementManage daily operations within BigCommerce and Shopify, ensuring product accuracy, pricing, and visual consistency. • Use Order Management Systems (OMS) to coordinate fulfillment and streamline internal workflows. • Audit and refine eCommerce sales funnels to improve conversion and efficiency. • Coordinate timelines and deliverables for product launches, promotions, and marketing initiatives. • Collaborate with vendors and logistics partners to ensure premium execution and service quality. Marketing, PR & Creative Collaboration (Huge Plus) • Hands-on experience implementing and optimizing campaigns across Google Ads, Meta (Facebook & Instagram), Pinterest Ads, and Criteo. • Understanding of PPC strategy, retargeting funnels, and performance metrics such as CTR, ROAS, and CPA. • Familiarity with email marketing platforms including Klaviyo and HubSpot - with experience setting up automated flows (welcome, abandoned cart, post-purchase). • Comfortable using Canva, Adobe Express, or similar tools to support creative development and branded visuals. • Coordinate social media content, paid promotions, and performance tracking across Meta, Pinterest, and LinkedIn. • Collaborate with PR agencies, marketing vendors, and brand partners to secure press features and co-marketing placements. • Oversee or coordinate photoshoots - managing communication, scheduling, and asset delivery to align with brand standards. • Work directly with brand partners to obtain imagery, creative assets, and promotional materials for campaigns. Leadership & Culture • Lead with structure, accountability, and enthusiasm - fostering a high-performance, solutions-oriented culture. • Own team recruitment, development, and performance management. • Develop and refine SOPs that drive consistency and scalability. • Establish clarity around team goals, timelines, and priorities. • Inspire excellence through communication, consistency, and follow-through. Qualifications • 3+ years in eCommerce sales, operations, or marketing (luxury, design, or home-furnishings industry preferred). • Proven success managing $12M+ DTC eCommerce operations with measurable growth results. • Expertise in BigCommerce, Shopify, OMS platforms, and conversion funnel optimization. • Strong project management and vendor coordination experience. • Familiarity in digital marketing, PPC, retargeting, Criteo, Klaviyo, and HubSpot. • Skilled with Canva, social media coordination, and creative execution. • Bachelor's degree in Business, Marketing, eCommerce, or related field preferred - or equivalent experience with demonstrated results. • Entrepreneurial spirit with a proactive, solutions-driven mindset - thrives in a fast-paced, ownership-driven environment. This is a role for a confident, likeable builder - someone who leads from the front, connects easily with people, and manages with precision to keep the Sawyer Twain experience as refined and dynamic as the brand itself. Please note: This is a full-time, on-site leadership position. Agencies and consultants need not apply.
    $56k-97k yearly est. 4d ago
  • Corporate Account Manager - Microelectronics

    Ecolab 4.7company rating

    Account manager job in Phoenix, AZ

    Join Ecolab as a Senior Corporate Account Manager, Microelectronics - Global High Tech within our Nalco Water division; delivering comprehensive programs and solutions to meet the needs of customers across the Microelectronics market segment. As a Senior Corporate Account Manager, you will be tasked with building a robust understanding of our customers' businesses, microelectronics industry trends and navigating/managing Global agreements. You will be responsible for all strategic enterprise revenue generating activities, including driving and owning sales opportunities/processes, executive communications and presentations, and implementing value added customer solutions within your assigned corporate account portfolio(s). Position Details Location is flexible but needs to be near a major US airport. Ideal locations are Phoenix, AZ or other U.S. Western Region location 50% overnight travel required What's in it For You The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments The ability to make an impact and shape your career with a company that is passionate about growth The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best Receive a non-decaled company vehicle for business and personal use Comprehensive benefits package starting day 1 of employment - medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more! What You Will Do Establish, grow, and manage new and existing Global High Tech customers, with a strategic focus on the top customer in your geography Learn our customers' operations, understand their challenges, and provide solutions to meet their needs Oversee customer service and solution delivery to your assigned customer base and communicate clear account priorities, goals and plans to educate our internal teams regarding strategies and tactics for expanding business and addressing customer needs Effectively manage the profitability of the business and drive new business sales through effective prospecting efforts, partnering with field and distributor sales teams, merchandising our total value proposition, and closing the sale with customers Identify business needs and opportunities that drive customer adoption of new and innovative products to develop and implement customized solutions for your customers Develop key relationships within your assigned accounts and across the industry Effectively work across global regions to lead and direct Global Corporate Account strategies. Responsible for accelerating sales through negotiations of multi-year partnerships and/or strategic alliance agreements with key global, national and strategic accounts. Partner with field sales team to deliver on customer contractual commitments including service excellence execution and documented value delivery. Work with field leadership teams to ensure all team members are merchandising the value created to drive further growth. Collaborate with other Ecolab divisions and groups to create and maintain Enterprise Corporate Accounts Minimum Qualifications Bachelor's degree in engineering (Chemical, Mechanical, Industrial, Environmental) or Life Sciences (Biology, Chemistry etc.), or related 5 years of industry sales experience, preferably in the water treatment or specialty chemical industry Corporate account or key account sales and management background Immigration sponsorship is not available for this role Preferred Qualifications Master's degree Fluent in Chinese 10 years technical sales experience Experience in Microelectronics, semi-conductors, or high-tech Existing relationships/direct experience within customer base Experience working with global customers across multiple regions Demonstrated large account management success with executive-level relationship sales experience Excellent communication and interpersonal skills with industry executives Excellent organization and follow-up skills Annual or Hourly Compensation Range: The total Compensation range for this position is $138,200-$207,400 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab provides the following benefits: medical, dental, vision, life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, auto insurance, home insurance, pet insurance, identity theft protection, short-term and long-term disability, 401k, pension plans, retirement health care benefits, short-term incentives, vacation (12 days), holidays, parental leave, employee stock purchase plans (Full-Time Associates), discount on day care services and caregiver services, adoption assistance, group legal services, employee assistance program, employee discount program, and education assistance program, on-Site childcare and fitness facilities may be available at select Ecolab locations. Click here for additional benefits information. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here . Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing. - Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
    $138.2k-207.4k yearly Auto-Apply 60d+ ago
  • Major Account Manager, Enterprise

    Fortinet 4.8company rating

    Account manager job in Phoenix, AZ

    In this key role, you will manage and drive direct sales into Major Enterprise Accounts. Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in Major Enterprise Accounts and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for solid ongoing relationships. Responsibilities: Generating Major Enterprise Accounts business opportunities and managing the sales process through to closure of the sale. Achievement of agreed quarterly sales goals. Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline Required Skills Proven ability to sell solutions to Major Enterprise customers. A proven track record of quota achievement and demonstrated career stability Experience in closing large Enterprise deals. Excellent presentation skills to executives & individual contributors Excellent written and verbal communication skills A self-motivated, independent thinker that can move deals through the selling cycle 8+ years of experience selling to Major Enterprise Accounts 2+ years of experience selling enterprise network security products and services Results-oriented, Self-starter, Hunter-type mentality. The Major Account Manager, Enterprise is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.
    $134k-177k yearly est. Auto-Apply 52d ago
  • Regional Account Executive

    Keurig Dr Pepper 4.5company rating

    Account manager job in Tempe, AZ

    Job Overview:Regional Account Executive - Arizona The ideal candidate will be based in Tempe, AZ The Regional Account Executive (RAE) will be responsible for sales of Keurig Dr Pepper's (KDP's) Direct Store Delivery (DSD) portfolio in the grocery and C-Store channel of trade, with responsibility for multiple regional accounts. The RAE will serve as a key member of the sales team who contributes to the strategic direction of the customer relationship. This role contributes to volume, profit, and share growth by driving distribution and availability across key KDP brands, and by developing and executing a net sales and margin strategy at retail across the KDP beverage platforms This role will own the customer relationship and be responsible driving volume, profit and share growth by delivering upon the company and the retailer's objectives. Key areas of focus: Distribution and availability of our key brands and packages, excellence in display execution and retail conditions, and everyday price and promoted price compliance. At Keurig Dr Pepper the consumer is at the heart of everything we do. Join the team at KDP and make a difference to consumers with one of America's leading producers and distributors of hot and cold beverages helping to satisfy every consumer's beverage need, anytime and anywhere. The role demands a highly driven, results oriented, collaborative thinker with strong business planning, negotiation, analytical, and strategic selling skills. The right candidate must bring solution-based thinking, excellent communication skills, is highly organized, and brings an extraordinary level of commitment. This individual must proactively partner with internal KDP resources across multiple functions that influence and assist with execution of the Non-Commercial strategy. This role requires a proven ability to build and execute regional and national sales plans, align and coordinate selling activities across multiple channels, and excellent financial acumen to maximize performance. Responsibilities:Accountable for achieving maximum sales volume and margin consistent with sales projections and goals. Develop and implement customer sales strategies and account plans for accomplishing mutually beneficial volume objectives, promotional plans, and value Includes joint business planning as well as on-going activities throughout the year to support that plan. Analyze data to draw insights for strategic plans, volume forecasting, and budget planning. Develop customer presentations by working collaboratively with cross-functional teams Strong cross-functional leadership skills are required including communication and collaboration with multiple teams within KDP: Customer Marketing, Finance, Operations, Financial Business Services, Master Data, Customer Service, Business Unit Leadership, etc. Communicate frequently as part of larger collaborative National Account teams to ensure complete understanding of current programs and implications at retail -communicate this information throughout DSD sales organization. Develop, sell and drive Merchandising events within retailer markets/regions Travel - 25-50% Total Rewards:Salary Range: $81,100 - $95,000 / year. Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (includingpaid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Requirements:Bachelor's degree in sales, marketing, or related field. At least 5 years sales experience in selling and managing national and/or regional accounts within a packaged goods company. Ability to negotiate complex non-commercial contracts. Excellent written and verbal communication skills, and ability to clearly communicate and deliver presentations. Strong project and people management skills, critical and creative thinking, and problem-solving skills. Highly organized, passionate with a collaborative, strategic growth-mindset Word, Excel, PowerPoint, and Outlook expertise. Ability to travel to sales, broker meetings, and trade shows. Up to 50% travel. Company Overview:Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A. I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to kdpjobs@kdrp. com.
    $81.1k-95k yearly Auto-Apply 32d ago
  • Principal Client Success Executive, ADP Lyric HCM

    Blueprint30 LLC

    Account manager job in Tempe, AZ

    ADP is hiring a Principal Client Success Executive. Are you ready to manage a book of large, complex global client accounts Do you enjoy working through client challenges and providing creative solutions? Do you have a knack in building relationships, working through contract negotiations and retaining clients? Are you ready to lead clients on an HCM journey leveraging Lyric technology? Well, this may be the role for you. Ready to make your mark? In this role, the Principal Client Success Executive (CSE) is responsible for driving satisfaction and client outcomes by relentlessly monitoring and managing client's success throughout the Lyric HCM client journey. The CSE in partnership with Product, Implementation, and Project Managers from other workstreams will define and implement Launch Readiness for all phases of the rollout of the Lyric HCM solution. The CSE will align with Client Stakeholders to gain a deep knowledge of the clients desired outcomes, developing and executing client success plans focused on achieving a client's desired outcomes at every stage in the client journey. The CSE manages at all levels of the ADP and Client Organization to drive accountability for delivering the end-to-end client experience in order to achieve a long term and valued added partnership. The CSE will initiate interventions to address any areas of concern in overall client health; including client satisfaction, client experience and product adoption across the client's ADP portfolio. The CSE identifies customer risk and acts as an integrator with ADP and client resources to deliver on Client Success milestones and to ultimately drive long term retention and expansion of the client partnership with ADP. Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: ****************************************** WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Client Focus: The CSE is a trusted advisor who builds and strengthens client partnerships by creating and operationalizing a Client Success plan in conjunction with the Client's Decision Makers, influencers, and Executives. The CSE will execute on this plan, marshaling the power of the organization to deliver on the client's Success Milestone and desired outcomes. This consists of establishing the client relationship and building their loyalty, consulting with the client to define appropriate desired outcomes based on the client's suite of products and stage in the adoption journey, ensuring the client's optimal use and solution adoption of products and services, advocating for our mutual best interests, and driving engagement through data insights and other unique ADP assets. Possesses strong presentation skills, Executive Presence, business acumen and deep knowledge of the client and ability to articulate and manage to clients' desired outcomes. Relationship Management: The CSE drives total client satisfaction by delivering a seamless and unified experience in partnership with internal Associates. Effectively manage across national and global business units within ADP to understand the hidden elements within the organization that impact the client and the business. Effectively position ADP Executive Sponsor and execute effectively against the Client Playbook, including Success Plan and Executive Business Reviews to ensure the client holistically realizes the value in the ADP relationship. The CSE is the clients' ADP advocate focused on total client satisfaction, with the responsibility to ensure a positive end-to-end ADP experience. The CSE partners with internal partners to ensure a unified experience and monitors and manages Client Health. The CSE knows their clients by becoming a mutual partner of the client's company and industry in order to accurately provide an overview of their clients' business, their performance in the industry, critical business issues and strategic goals, in order to proactively identify and act on Risks and Opportunities. The CSE is a proactive partner who helps clients think through the marketplace implications, how that affects client strategy and provides best practices of similar verticals. Ability to identify who the critical decision-makers are within the disciplines we generally support (HR, IT, Operations and Finance). Responsible for maintaining and updating Success Plan and driving internal and client accountability to Success Milestones. Sharing HCM industry updates and information relevant to a particular client's needs in a manner that supports and helps their business. Establish and manage an expectation of reference-ability and client engagement opportunities relevant and beneficial to both the client and to ADP including driving participation in key events (MOTM, Rethink, CAB, Online Forums, Ambassador Program, etc.). The CSE is able to manage difficult situations effectively and with the highest standard of integrity. Includes proactively handling issues with transparency and accountability, setting reasonable expectations for the client and de-escalating difficult situations. Contract Management and Success Measurements: The CSE understands all components of their clients' contracts, including pricing components, service level agreements and the clients' service history so as to manage and drive the contract renewal process and positively impact retention. The CSE reports on key business activities and ROI in Success Plan and Executive Business Reviews, monitoring and managing client success, while being able to effectively use data to provide actionable insights. Execution of contract renewal - Internal coordination with all ADP partners to deliver a smooth renewal process for the client. Partnership with Sales on revenue expansion opportunities with the CSE's book of business and leveraging all available resources necessary to defeat a competitive threat. Effectively present a cohesive business renewal plan of action to ADP leadership. Operational Execution: The CSE coordinates and collaborates, within a highly matrixed global organization, including Sales, operational, service and product management partners to drive issues to closure, oversee completion of complex projects, improve efficiency and quality of end-to-end experience, and influence the product roadmap to enhance the overall client experience and deliver on the client's success milestones. TO SUCCEED IN THIS ROLE: At least 8 years of managing and consulting with large, matrixed, and global clients, focused on strategic client enterprise account management At least 8 years of General Management, Sales or Management Consulting Experience, Client Success Management Demonstrated skills in analytics and research, client relations, executive presentations and cross-functional project management Experience with ADP Products, HCM Solutions and Standout Technology. Experience with Client Lifecycle Management from development to implementation and ongoing account management and support Travel Required A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include the skills above.
    $89k-158k yearly est. 3d ago
  • Principal Client Success Executive, ADP Lyric HCM

    Adpcareers

    Account manager job in Tempe, AZ

    ADP is hiring a Principal Client Success Executive. Are you ready to manage a book of large, complex global client accounts Do you enjoy working through client challenges and providing creative solutions? Do you have a knack in building relationships, working through contract negotiations and retaining clients? Are you ready to lead clients on an HCM journey leveraging Lyric technology? Well, this may be the role for you. Ready to make your mark? In this role, the Principal Client Success Executive (CSE) is responsible for driving satisfaction and client outcomes by relentlessly monitoring and managing client's success throughout the Lyric HCM client journey. The CSE in partnership with Product, Implementation, and Project Managers from other workstreams will define and implement Launch Readiness for all phases of the rollout of the Lyric HCM solution. The CSE will align with Client Stakeholders to gain a deep knowledge of the clients desired outcomes, developing and executing client success plans focused on achieving a client's desired outcomes at every stage in the client journey. The CSE manages at all levels of the ADP and Client Organization to drive accountability for delivering the end-to-end client experience in order to achieve a long term and valued added partnership. The CSE will initiate interventions to address any areas of concern in overall client health; including client satisfaction, client experience and product adoption across the client's ADP portfolio. The CSE identifies customer risk and acts as an integrator with ADP and client resources to deliver on Client Success milestones and to ultimately drive long term retention and expansion of the client partnership with ADP. Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Client Focus: The CSE is a trusted advisor who builds and strengthens client partnerships by creating and operationalizing a Client Success plan in conjunction with the Client's Decision Makers, influencers, and Executives. The CSE will execute on this plan, marshaling the power of the organization to deliver on the client's Success Milestone and desired outcomes. This consists of establishing the client relationship and building their loyalty, consulting with the client to define appropriate desired outcomes based on the client's suite of products and stage in the adoption journey, ensuring the client's optimal use and solution adoption of products and services, advocating for our mutual best interests, and driving engagement through data insights and other unique ADP assets. Possesses strong presentation skills, Executive Presence, business acumen and deep knowledge of the client and ability to articulate and manage to clients' desired outcomes. Relationship Management: The CSE drives total client satisfaction by delivering a seamless and unified experience in partnership with internal Associates. Effectively manage across national and global business units within ADP to understand the hidden elements within the organization that impact the client and the business. Effectively position ADP Executive Sponsor and execute effectively against the Client Playbook, including Success Plan and Executive Business Reviews to ensure the client holistically realizes the value in the ADP relationship. The CSE is the clients' ADP advocate focused on total client satisfaction, with the responsibility to ensure a positive end-to-end ADP experience. The CSE partners with internal partners to ensure a unified experience and monitors and manages Client Health. The CSE knows their clients by becoming a mutual partner of the client's company and industry in order to accurately provide an overview of their clients' business, their performance in the industry, critical business issues and strategic goals, in order to proactively identify and act on Risks and Opportunities. The CSE is a proactive partner who helps clients think through the marketplace implications, how that affects client strategy and provides best practices of similar verticals. Ability to identify who the critical decision-makers are within the disciplines we generally support (HR, IT, Operations and Finance). Responsible for maintaining and updating Success Plan and driving internal and client accountability to Success Milestones. Sharing HCM industry updates and information relevant to a particular client's needs in a manner that supports and helps their business. Establish and manage an expectation of reference-ability and client engagement opportunities relevant and beneficial to both the client and to ADP including driving participation in key events (MOTM, Rethink, CAB, Online Forums, Ambassador Program, etc.). The CSE is able to manage difficult situations effectively and with the highest standard of integrity. Includes proactively handling issues with transparency and accountability, setting reasonable expectations for the client and de-escalating difficult situations. Contract Management and Success Measurements: The CSE understands all components of their clients' contracts, including pricing components, service level agreements and the clients' service history so as to manage and drive the contract renewal process and positively impact retention. The CSE reports on key business activities and ROI in Success Plan and Executive Business Reviews, monitoring and managing client success, while being able to effectively use data to provide actionable insights. Execution of contract renewal - Internal coordination with all ADP partners to deliver a smooth renewal process for the client. Partnership with Sales on revenue expansion opportunities with the CSE's book of business and leveraging all available resources necessary to defeat a competitive threat. Effectively present a cohesive business renewal plan of action to ADP leadership. Operational Execution: The CSE coordinates and collaborates, within a highly matrixed global organization, including Sales, operational, service and product management partners to drive issues to closure, oversee completion of complex projects, improve efficiency and quality of end-to-end experience, and influence the product roadmap to enhance the overall client experience and deliver on the client's success milestones. TO SUCCEED IN THIS ROLE: At least 8 years of managing and consulting with large, matrixed, and global clients, focused on strategic client enterprise account management At least 8 years of General Management, Sales or Management Consulting Experience, Client Success Management Demonstrated skills in analytics and research, client relations, executive presentations and cross-functional project management Experience with ADP Products, HCM Solutions and Standout Technology. Experience with Client Lifecycle Management from development to implementation and ongoing account management and support Travel Required A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include the skills above.
    $89k-158k yearly est. 3d ago
  • Sr. Neurology Account Specialist - (Phoenix N, AZ)

    Eisai 4.8company rating

    Account manager job in Phoenix, AZ

    At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. Eisai is in the midst of an important launch of a new product in the U.S. focused on educating HCPs on a treatment for appropriate individuals suffering from mild cognitive impairment due to Alzheimer's disease (AD) or mild AD. The Neurology Account Specialist (NAS) will be part of a diverse team of sales professionals who support this important launch and will be responsible for developing and executing business plans for their assigned geography. In this role, the NAS will have the primary role of demand generation by conveying complex clinical information to customers and key stakeholders consistent with the FDA-approved indication. Additionally, the NAS will be responsible for ensuring customers are educated on the simplest patient journey to therapy within their assigned geography. The individual must be able to utilize exemplary interpersonal skills to uncover and address the customer's educational needs. The NAS will be required to effectively understand, navigate, and communicate a successful patient pathway to customers. The NAS will be an agile learner with the expectation of understanding Alzheimer's disease and the competitive landscape in which we will market our brand. They will build trusted professional relationships with appropriate Healthcare Professionals (HCPs), other HCPs, and office staff and be expected to work cross-functionally while adhering to all of Eisai's ethics and compliance standards. Responsibilities: Responsible for sales and demand generation within assigned geography by effectively conveying complex clinical information to customers and key stakeholders. Develop, maintain, and execute strategic key-account plans. Effectively understand, navigate, and communicate a successful patient pathway to customers. Anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography. Collaborate with cross-functional teams to assist in providing the knowledge needed for hospitals to make informed formulary decisions. Conduct ongoing analysis for assigned IDNs (including market and account dynamics, stakeholder mapping/management, HCP referral process, access, account department drivers, patient pathway). Engage and influence key customers (including local and regional hospital systems) to sustain a strong organizational presence in the Alzheimer's marketplace. Seek out mentorship to learn and build key sales skills. Qualifications: Specialist- AD Bachelor's degree with 3+ years experience in two or more of: infusion, diagnostic, biologic, medical device, buy and bill, rare disease, specialty pharmacy, and/or neurology; Neurology and infused product experience preferred. Experience working with U.S. healthcare industry (including delivery of care, market access and reimbursement landscape, and key stakeholders that influence decision-making within local markets and healthcare systems). Experience working with healthcare delivery systems (including buy & bill, specialty pharmacy, distribution models, medical device and/or biologics experience) strongly preferred. Additional commercial function experience (e.g. sales training, marketing, managed markets, sales/business analytics) preferred. Experience working with pharmaceutical manufacturer compliance & regulatory requirements preferred. Experience navigating matrixed environments in a constructive and collaborative manner, notably across functions and with external business partners. Sr. Specialist- AD Proven track record in successfully building and executing business plans for top markets within their geography. Demonstrated success in driving growth and profitability, establishing strong trusted partnerships, leveraging market and customer insights, and strategic and tactical planning. Experience effectively working and coordinating activities across of multidisciplinary matrix teams within Eisai. Demonstrated success in networking, establishing, and maintaining strong business relationships with customers. Proven performance as a Specialist and fulfillment of defined promotion criteria. As a condition of employment and an essential function of this field-based position, applicants must be able to engage in person with HCPs and other third parties at their offices, institutions and other appropriate locations on a regular basis. In order to gain in-person access, applicants selected for the position may be required to complete third parties' credentialing and/or entry requirements, which often include an attestation to and/or providing proof of having received certain vaccinations. To the extent you are unable to meet certain requirements for qualifying medical (including pregnancy-related) or religious reasons, applicants must request a reasonable accommodation by contacting the Human Resources Department.Skills:Clinical Acumen (AD), Critical Thinking & Agility, Focus On Customers & Partners, Sales Ops & Data Analytics, Sells Effectively & Makes Impact, Territory/Account Management Eisai Salary Transparency Language: The annual base salary range for the Sr. Neurology Account Specialist - (Phoenix N, AZ) is from :$144,600-$189,700Under current guidelines, this position is eligible to participate in : Eisai Inc. Sales Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ********************************************************** Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information: Right To Work E-Verify Participation
    $144.6k-189.7k yearly Auto-Apply 2d ago
  • Client Service Account Manager - Vice President

    Jpmorgan Chase & Co 4.8company rating

    Account manager job in Tempe, AZ

    JobID: 210674087 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $95,500.00-$153,000.00 Join a team where you will have direct responsibility for managing a portfolio of large, global and technically complex clients within Global Corporate Banking. As a Vice President in Client Service, you will support a portfolio of Global Corporate Banking clients in effectively utilizing payment products and services. In this role, you will resolve client requests, enhance operations, and identify product/service gaps and development opportunities. Leveraging your expertise in treasury and cash management products, you will recommend growth and efficiency solutions while ensuring quality service. Your ability to collaborate with internal stakeholders, drive continuous improvement, and utilize project management and data literacy will be essential in delivering exceptional client service and supporting the firm's strategic objectives. Job responsibilities: * Act as a key advisor and proactive partner to clients, providing consultation on decision-making and reaching out to assess progress and potential service impacts to ensure world-class service. * Serve as the central point of resolution and escalation for client service issues, liaising with internal bank partners to manage and resolve effectively. * Analyze complex data and situations to identify trends, opportunities, and product/service gaps, leveraging Treasury Services product capabilities to develop innovative solutions. * Establish and maintain productive relationships with internal stakeholders, utilizing influence and communication skills to drive mutually beneficial outcomes. * Support the development and implementation of strategic operational plans, ensuring compliance with risk policies and educating clients on legal and regulatory changes. * Participate in the end-to-end change management process, including strategic communications and impact mitigation, to ensure successful implementations. Required qualifications, capabilities and skills: * Minimum of 7 years of relevant industry and/or client service experience. * Advanced understanding of Domestic and International Treasury Services; inclusive of knowledge of financial exposure/operational risk related to TS transactions. * Technical knowledge/comprehension to recommend value-added solutions for clients and partners. * Knowledge of modern/high volume payment APIs, File based transmissions, SWIFT and Host to Host, International Products and Services (ATRs/Foreign Exchange). * Strong project management skills, including the ability to plan, execute, and oversee multiple implementation projects from end-to-end. * Excellent communication, collaboration, presentation, negotiation and consultative skills. * Manages time effectively in a fast paced environment, demonstrating ability to balance competing priorities and deliver on commitments. * Works independently with limited supervision. * Ability to resolve complex issues, engage appropriate business and external partners and influence at all levels.
    $95.5k-153k yearly Auto-Apply 16d ago
  • Visory - Client Relationship Manager

    Bex Partners

    Account manager job in Phoenix, AZ

    Job Description The Client Relationship Manager is the point of contact for our high-level Wealth Management clients. The position will manage and grow the existing client relationships and develop strategies and programs to enhance and improve the way Visory engages existing clients and partners. The Client Relationship Manager will work on any other initiative and ongoing projects as assigned in addition to any other duties the Company may assign. The Client Relationship Manager will report to the VP, Client Success. Duties/Responsibilities: Act as the primary point of contact for Wealth Management clients to ensure a strong client/vendor relationship Acts to translate client issues and needs from the client to the technical team and back again to champion issues through resolution Coordinate with the Technical Sales and Solution Engineers and/or Project Team resources to initiate project work and enhancements to the client's IT infrastructure Direct the monthly/quarterly client review process for assigned clients and develop strategies to grow and improve the scope of each relationship Required Skills/Abilities: Technical knowledge is strongly preferred Exemplary client services skills and a high level of sensitivity to client's needs with the ability to maintain and extend client relationships Experience in relationship management at the C level of organizations across a broad spectrum of industries Good conflict resolution and problem-solving skills Strong written and verbal communications skills along with the ability to think and execute strategically Excellent time management skills with a proven ability to meet deadlines Basic understanding of IT networking structures and terminology Proficient with Microsoft Office Suite or related software Education and Experience: Experience as a relationship manager in the Financial Services sector strongly desired but not required Basic understanding of IT networking structures and terminology Bachelor's degree in computer science or business management strongly preferred At least two years related experience required Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times
    $77k-129k yearly est. 11d ago
  • CUSTOMER BUSINESS MANAGER

    Crossmark 4.1company rating

    Account manager job in Phoenix, AZ

    Job Posting To be retailer experts and to thoroughly execute client plans. Grow our client's business within each Retailer faster than the category and the Retailer themselves. Responsible for creating and sustaining client satisfaction by assisting in the development of business plans and owning clients' execution strategies with the retailers they are assigned. Drives client growth across brands through a comprehensive and deep knowledge of the retailer's operation and merchandising strategies and through unparalleled insight, effective selling, and execution. Responsibilities * Owns the development and maintenance of strong relationships with both Clients and Customers within a given geographic region, including a complete understanding of their goals and objectives. * Present targeted strategic client plans to build effective and efficient brand promotion strategies and strengthen brand activation based on customer knowledge. * Accountable for the execution of strategic plans for all Clients' brands to Retailers within the defined geography. Key areas include sales, share, distribution, promotion, pricing, merchandising and financial management. * Responsible for ongoing Client Team communication, engaging in proactive, ongoing communications to provide status, opportunities, manage expectations, and needs associated with achievement of Client's Business plan. * Owns the communication and transfer of knowledge about Customer changes and insights to drive understanding across relevant CROSSMARK positions, understanding the importance of being the "customer experts." * Consistently and exclusively use CROSSVIEW as the business planning, communication and execution framework to drive consistency and efficiency internally, as well as visibility and intelligence to the client and across positions internally. * Assist Business Account Manager(s) and others in the development of targeted strategic Client plans to build effective and efficient brand promotion strategies and strengthen brand activation based on customer knowledge. * Sells additional services to Clients through analysis understanding of Client's strategy, performance insights, coupled with Customers' performance by brand and/or category. * Provides feedback and assists in preparation for CROSSVIEW Business Reviews and where appropriate, participates in the presentation. NOTE: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Education/Experience: Bachelor's degree preferred or a minimum of 10 years 'experience in the CPG industry preferred; 10+ years of sales experience; PC knowledge and skills in word, excel, email and PowerPoint; Communication skills, including listening, presentations, written and verbal skills; Insights-based, consultative selling and negotiation skills; Intermediate Microsoft Office skills including Excel with pivot tables, Word, Outlook, PowerPoint. Other Functions: Retailer knowledge and respect with/ by the retailer; Understanding of our client's strategy; Clear understanding of client expectations; Understanding/ communicate insights; Persuasive selling; Professionalism Performance Metrics: On budget execution of sales plan; New Item acceptances in accordance with client standards; Existing client growth (targeted revenue $/sales volume); Customer service (NPS) Knowledge, Skills and Abilities: Communication skills, including listening, presentations, written and verbal skills; Insights-based, consultative selling and negotiation skills; Intermediate category management knowledge, including but not limited to the "4 Ps"; Business acumen and intelligence, including market and industry trends; Good organizational and time management skills; Customer service orientation; Ongoing professionalism and ability to handle pressure. Certificates, Licenses, Registrations: A valid driver's license. Supervisory Responsibility: None. Working Conditions: Office and field environment Travel Requirements: Ability to travel within the US for customer, client or company meetings on an as needed basis. Physical Demands: Ability to bring sample products to the account calls. Language Skills: English is the primary language skill; however, bilingual skills may be required based on business necessity. CROSSMARK is committed to providing accessible employment practices and welcomes applications from people with disabilities. If you require accommodation for a disability during any stage of the recruitment process, please let us know.
    $74k-99k yearly est. Auto-Apply 60d+ ago
  • Key Account Representative

    Graco 4.7company rating

    Account manager job in Phoenix, AZ

    Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life. The Key Account Representative will support profitable growth within key global accounts by identifying opportunities for upselling, cross-selling, and expanding product usage. This role involves executing quarterly and annual account strategies to help increase market share and strengthen client relationships. Success in this role requires effective collaboration with teams in product management, marketing, distribution, IT, and finance to ensure seamless support for customer accounts and address any issues as they arise. The ideal candidate is customer-focused, proactive, and solutions-driven, bringing a solid understanding of strategic planning and strong business acumen. They work well with others, effectively manage key accounts, and consistently add value to improve client satisfaction and drive steady growth. What You Will Do at Graco Client Relationship Management Develop and maintain strong trust-based relationships with key clients at all organizational levels to ensure customer satisfaction and loyalty. Formulate strategic account plans tailored to each client, setting goals to maximize revenue, identify growth opportunities, and anticipate client needs. Actively engage with clients to understand their business objectives, aligning our solutions to support their goals. Facilitate regular check-ins and reviews with clients to discuss progress, address concerns, and explore potential areas for collaboration. Sales & Revenue Growth Proactively drive revenue growth within key accounts by identifying upsell and cross-sell opportunities, expanding product usage, and proposing new solutions. Stay informed on industry trends, market conditions, and competitors to provide value-added insights and recommendations to clients. Develop customized proposals and value-added service options that align with client needs and demonstrate clear ROI. Monitor and analyze sales data and account performance to identify potential growth areas and adjust strategies to meet targets. Operational & Cross-Functional Collaboration Collaborate closely with internal teams such as sales, marketing, product development, and customer service to fulfill client requirements and deliver positive customer experience. Coordinate with product management to customize offerings or suggest product enhancements that better align with client needs. Act as the point of escalation for any issues, addressing concerns efficiently and working with relevant teams to resolve problems quickly. Performance Tracking & Reporting Track account metrics, prepare sales forecasts, and present regular reports to leadership on the status and growth potential of key accounts. Use data analytics to assess account performance, monitor KPIs, and refine strategies based on key metrics. Provide clients with regular performance reports, detailing account status, recent activity, and areas of focus. Maintain accurate and up-to-date records in CRM systems to support tracking and analysis of client interactions and outcomes. What You Will Bring to Graco Bachelor's degree in business, Marketing, or a related field. 3+ years of sales experience with 1+ years of global key account experience. Ability to support the development and execution of account strategies and sales plans. Basic understanding of sales principles and customer service, with an emphasis on building strong client relationships. Solid communication, presentation, and analytical skills; some experience with digital tools and CRM systems. Strong team player who works effectively with colleagues at different organizational levels. Ability to travel up to 20%-30% travel within North America. Accelerators Global industrial manufacturing experience and knowledge. MBA or Master's degree preferred. #LI-KE1 Applicants must be legally authorized to work in the United States. This role is not eligible for immigration sponsorship now or in the future (e.g., H-1B, TN, F-1 OPT). At Graco, you truly make a difference. Your unique talents contribute to our organizational growth and future. Not only do you make a difference, but Graco's culture empowers employees to create their own career path. Whether you choose to advance within your current department or explore new opportunities in different divisions, you have the ability to build your future. Our managers are here to provide support and guidance as you continue to grow within your career. Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers. Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021 & 2022. Graco offers attractive compensation, benefits and career development opportunities. Graco's comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more. Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit ********************* The base pay range for this position is listed below, exclusive of fringe benefits or other compensation. If you are hired, your final base hourly rate will be determined based on factors such as geographic location, skills, competencies, education, and/or experience. In addition to those factors, we will also consider internal equity of our current employees. Please keep in mind that the range provided is the full base salary range for the role. Hiring at or near the maximum of the range would not be typical to allow for future and continued salary growth. $74,100.00 - $129,600.00
    $41k-55k yearly est. Auto-Apply 3d ago
  • Client Relationship Manager(Contract) - Phoenix

    Direct Counsel

    Account manager job in Phoenix, AZ

    Job Description Direct Counsel is representing a prestigious AmLaw 100 firm seeking a qualified Client Relationship Manager to support its Home Health, Home Care, and Hospice Practice Group. The ideal candidate will be a proactive, detail-oriented professional who excels in relationship management, project coordination, and business development within the healthcare sector. The preferred location for this position is Atlanta, though candidates in other firm office locations will also be considered. This role offers a unique opportunity to blend strategic client management with operational and analytical responsibilities, ensuring the firm's healthcare clients receive exceptional service and value. Core Responsibilities Build and maintain strong relationships with key clients and potential clients, ensuring consistent communication and service excellence. Serve as a primary point of contact for clients and attorneys regarding project status, deliverables, feedback, and overall service delivery. Assist with the assignment of legal projects to subject matter experts within the Online Health team; monitor projects through completion and ensure all deliverables are organized and tracked. Analyze client needs, market trends, and business opportunities to inform strategic growth initiatives and enhance the firm's healthcare service offerings. Learn and leverage the firm's platform to identify cross-selling and expansion opportunities with existing and prospective clients. Collaborate with practice groups across the firm to package, position, and promote bundled service offerings. Work within established processes to recommend appropriate areas of specialty to clients and ensure proper alignment with their business needs. Track and monitor project status, measure ROI, and prepare detailed client and internal reports summarizing key metrics and outcomes. Assist in developing and managing budgets, monitoring costs, and ensuring projects maintain profitability. Efficiently allocate internal and external resources to meet client deadlines and operational goals. Maintain comprehensive reports of home-based care buy- and sell-side businesses, assisting with introductions, relationship follow-ups, and business development initiatives. Manage numerous incoming requests from attorneys and colleagues, prioritizing effectively in a fast-paced environment. Ensure all client and product initiatives align with the firm's overall mission, goals, and strategic vision. Qualifications Exceptional problem-solving, written, and verbal communication skills. Strong project management and coordination abilities, with experience leading or supporting multiple initiatives simultaneously. Ability to work autonomously with a high degree of ownership and accountability. Positive, client-centered service orientation with the ability to thrive in a dynamic and fast-paced environment. Advanced proficiency in Microsoft Word, PowerPoint, Excel, Zoom, and database management tools. Ideal Candidate Profile 5+ years of experience in the home health care and/or hospice field. A self-starter who is extremely organized, detail-oriented, and capable of managing multiple projects simultaneously. Demonstrates strong initiative and operates with a sense of urgency. Maintains composure under pressure and adapts well to shifting priorities. Exhibits a collaborative, team-oriented mentality and a consistently positive attitude. Possesses the ability to implement and maintain systems of organization and efficiency. Compensation and Benefits Salary: $43.27/hr. - $55.29/hr., commensurate with experience. Work Arrangement: Hybrid schedule available depending on location. (1dy remote). 6-month contract with potential for full time position based on performance Benefits (Available upon full time hire): Comprehensive package including paid time off, medical, dental, and vision insurance, life and disability coverage, 401(k) with firm contributions, and additional wellness and employee support programs.
    $43.3-55.3 hourly 15d ago
  • Client Service Account Manager - Senior Associate

    JPMC

    Account manager job in Tempe, AZ

    If you enjoy servicing a portfolio of financial clients, this could be the role for you! As a Client Service Account Manager within the Client Service team, you will support a portfolio of large corporate and/or financial institution clients by allowing them to effectively utilize Payments Products and Services. The Service organization acts as a central point of resolution to support the client's business operations, identify product/service gaps and development opportunities, and leverage client/product expertise to recommend client growth and efficiency opportunities. Job responsibilities: Advise and act as proactive partner to the client, providing advice/consultation on decision making Reach out to clients to assess progress, client satisfaction, and potential impediments to a high level of service satisfaction Act as client's central point of resolution and escalation for service issues, liaises with bank partners to manage issues Convey complex ideas and client issues with confidence Identify and address product/service gaps and development opportunities, leveraging the full array of Treasury Services product capabilities Adhere to and ensures client's compliance with risk policies/practices and educates clients on new legal / regulatory / Cyber changes Required qualifications, capabilities, and skills: 5 years of relevant industry and/or functional experience Intermediate understanding of Treasury Products and Services, inclusive of knowledge of financial exposure/operational risk related to TS transactions Technical knowledge/comprehension to recommend value-added solutions for clients and partners Ability to present oral and written communication in an organized, clear and confident manner Manage time effectively in a fast paced environment; demonstrating ability to balance competing priorities and deliver on commitments Ability to effectively partner with internal colleagues and external clients Ability to be flexible with working hours and utilize virtual connectivity tools (VDI, Blackberry/Good mobile suite, etc.) when business needs arise
    $63k-97k yearly est. Auto-Apply 60d+ ago
  • Sr. Specialist, Account Management

    Cardinal Health 4.4company rating

    Account manager job in Phoenix, AZ

    **_What Account Management contributes to Cardinal Health_** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **_Responsibilities_** + Oversee assigned Medical Products and or Lab Distribution customer(s) as it pertains to supply chain health and general service needs + Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service + Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives + Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions + Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed + Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives + Track, measure, and report key performance indicators monthly + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **_Qualifications_** + Bachelor's degree or equivalent work experience, preferred + 2-4 years professional experience; direct customer facing experience preferred + Customer service, pricing and/or collections experience a plus + Strong command of MS Office applications (Excel, PowerPoint, Word and Outlook) + Demonstrated ability to work in a fast-paced, collaborative environment + Highly motivated, creative, able to operate effectively within a team + Strong communication skills **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000-81,600 **Bonus eligible** : No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close** : 12/17/2025 *if interested in opportunity, please submit application as soon as possible _The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ \#LI-LH3 \#LI-Remote _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 4d ago
  • Regional Account Executive

    Rocket Software 4.5company rating

    Account manager job in Phoenix, AZ

    **It's fun to work in a company where people truly BELIEVE in what they're doing!** The Regional Account Executive qualifies and generates sales within the established customer base for the West and LATAM regions and will have a team quota within a dedicated geographic territory. The Regional Account Executive position is considered an "overlay" role that supports a team of Senior Account Executives. In this role, and you will also work closely with a team of Account Executives, Business Development Reps, Sales Engineers, Partner Managers and Marketing to identify new opportunities. In this role, the Account Executive will be required to work on key accounts during Pacific Time Zone hours for 2 to 3 days per week. The standard work hours are from 8:00 am to 5:00 pm with an hour for lunch. **Essential Duties and Responsibilities** : + Meeting/exceeding monthly, quarterly and annual revenue quotas + Identifies revenue opportunities within book of business (territory) + Calling on and arranging meetings with new prospects and generating qualified pipeline + Reaching out to existing customers to explore multiple opportunities for follow-on sales across our deep product portfolio + Proactively follow up on marketing leads + Prospect into designated territory to generate opportunity pipeline + Maintain accurate and predictable sales forecast and Salesforce + Takes guidance to determine customers to outreach + Partners with account executives to develop formal business networks + Create formal business networks involving coordination with the Account Executives and Partners + Coordinate and educate the SE on the customers' technical concerns. **Required Qualifications:** + 5+ years of experience selling complex technology + Strong negotiation and closing skills + Competitive drive and a team player who is committed to continuously developing your sales skills and your career + Proven track record of exceeding quota + Must be customer focused and highly responsive + A good problem solver + Experience developing champions to get access to decision makers + Strong phone presence and self-motivated with excellent presentation skills + Strong knowledge of salesforce.com, PowerPoint, Excel **Preferred Qualifications:** + Experience selling into IT Operations and/or Application Development is a plus but not required. + Previous exposure to sales methodology training such as Solution Selling, Challenger Sales, Sandler, etc. **Education:** Bachelor's degree in business or related field **Travel Requirements:** 10% of your time in the field working at tradeshows and supporting and learning from your Team. **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-Remote \#LI-MM1 The base salary range for this role is $79,627.00 - $99,533.91 /year. Exact compensation may vary based on skills, experience, and location. This position is eligible for commissions in accordance with the terms of the company's plan **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
    $79.6k-99.5k yearly 52d ago
  • Sales Manager OEM

    Dreamscape Hosptality

    Account manager job in Scottsdale, AZ

    Full-time Description We are seeking a highly motivated and results-driven Sales Manager to lead our sales team, drive revenue growth, and develop strategic sales plans. The ideal candidate will have extensive experience in sales leadership, team development, and customer relationship management. This role requires a strategic thinker with strong execution skills who thrives in a fast-paced, performance-driven environment. Requirements Develop and implement effective sales strategies to meet or exceed company goals and revenue targets. Identify new business opportunities and build strong relationships with key clients and stakeholders. Analyze market trends, customer needs, and the competitive landscape to inform strategic decisions. Prepare and deliver accurate sales reports, projections, and pipeline updates to senior leadership. Uphold company values and promote a positive and inclusive team culture. Salary Description $65,000-$75,000
    $65k-75k yearly 43d ago
  • Sr. Account Specialist - Management Liability

    Markel Corporation 4.8company rating

    Account manager job in Scottsdale, AZ

    What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to underwrite new business and renewals in a profitable manner and according to authority level and established guidelines, and participate in special projects having an impact on the business. Assigned larger and more important agents/brokers. Utilize underwriting tools to determine accurate classifications, rates, and premium charges. Understand state laws, including cancellation and non-renewal, within assigned territory to properly transact business within each state. Knowledgeable in coverage forms and policy language; appropriate utilization of forms and exclusions. Assist with resolving premium audit disputes within assigned agents/brokers. Able to provide coaching to others. What you'll be doing: * Underwrite wholesale business for the West Region to include reviewing, analyzing, accepting, and declining risks to ensure profitability for Markel; * Review terms, conditions and pricing. Underwrite renewal business and handle related servicing; * Underwrite and select new business that will produce an underwriting profit; * Communicate with regional managers and product line leaders on individual accounts, current and proposed producers, and make recommendations concerning operations, systems and procedures when appropriate; * Review submissions and identify exposure and risk from information provided; * Implement corrective measures on renewal accounts as needed; * Provide training or technical assistance to department underwriting staff; * Monitor producers for profitability and production. What we're looking for: * Current experience in wholesale underwriting expertise * Demonstrated technical knowledge and skills reflective of progression of positions of increasing responsibility; * Experience in the wholesale channel with a "following" of producers; * Demonstrated marketing and relationship building skills; * Four year college degree preferred; * Excellent oral and written communication skills; * Strong analytical and organizational skills; * Must be a team player that enjoys a flexible and spontaneous business environment; * Up to 25% travel #LI-Hybrid #LI-SY US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Pay information: The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, demonstrated competencies, geographic location, and other factors. The base salary range for the Sr. Underwriter position is $92,888k - $127,710k/year with a 25% bonus potential. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. * We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. * All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. * We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: * All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. * All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. No agencies please.
    $55k-68k yearly est. Auto-Apply 60d+ ago

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