Account Manager
Account manager job in Troy, MI
The TSUBAKI name is synonymous with excellence in quality, dependability, and customer service. U.S. Tsubaki Automotive, LLC is an international tier-one supplier of high-speed chain drive systems to the automotive industry.
Under general direction, the Account Manager is responsible for both directly managing customer accounts as well as supporting data collection, manipulation, analysis, and reporting of bi-monthly and bi-annual five year sales forecasting. Also responsible for managing customer quote preparation including supporting documents. Provides support for business planning, sales analysis, sales staff support, market and volume forecasts, and market analysis.
Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description. Other tasks may be assigned and expected to be performed.
Manage assigned OEM and related Tier 1 accounts for year-on-year sales growth, and meet or exceed annual business plan expectations
Must be able to translate the customer requirements and USTA capabilities into a variety of value propositions to differentiate USTA in front of the customer's purchasing and engineering organizations
Develop and execute a communication "cadence" to maintain routine customer contact
Build strong relationships to leverage/maximize the Company's product and service content.
Develop and maintain customer purchasing, engineering and other appropriate relationships
Support closure of open receivables payment, as appropriate
Provide direct support to the APQP Team's in the ongoing development of existing and prospective USTA customers
Remain current on all USTA products from a technical, application, pricing and selling benefits standpoint
Regularly attend meetings with customers. Establish and build strong relationships in purchasing and engineering to identify and follow-up on new product development opportunities
Analyze cost estimations from the manufacturing plants and complete customer cost breakdown/pricing forms.
Support Bi-Monthly and bi-annual updates of sales and forecast data
Market share analysis support. Volume forecast reporting and analysis (IHS)
Product marketing support
Provide administrative support for the Sales Office Staff
Other tasks as directed by management
Requirements:
Bachelor of Business Administration degree required
3-7 years' experience working for an automotive OEM or tier supplier in powertrain systems (engine components preferred).
Experience in calling on OEMs and major Tier 1 suppliers desired
Working knowledge of product costing and automotive industry purchasing, quality and supply requirements desired
Automotive Account Management experience is desired. Program management experience highly desired.
Good understanding of manufacturing processes and equipment
Experience with manufacturing cost allocations and profit analysis
Excellent interpersonal, written and verbal communication skills. Attention to detail is critical
Should be a self-starter with good organization skills
Strong interpersonal and relationship building skills along with a Team attitude
Proficient use of Microsoft Office applications with emphasis on Outlook, Excel, Word and Power Point
Ability to travel - both domestic and international if required
Learn more about U.S. Tsubaki at: *************************
U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance.
The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors.
Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability
PM21
PI9130f990e399-37***********2
Client Partner
Account manager job in Detroit, MI
Client Partner/Account Executive
You will be a high-energy leader with the ability to grow client relationships through presenting new strategies and innovative ideas. You will own a portfolio of accounts, form and drive successful client relationships and successfully interact with senior executive level clients. You will focus on all aspects of client growth, relationship development, financial integrity and quality delivery and execution of all engagements that drive organic growth and strong relationships. You will manage growth and evolution of multiple client relationships and manage complex multi-dimensional engagements. You will lead teams of both client service, as well as others on multidisciplinary teams in a matrixed environment.
What you'll do:
Both Apps and Infrastructure background, as well as delivery in PMO and SAFe/Agile environments. Handling accountability against measurable revenue/profit growth.
Identifying and forging partnerships and tapping into existing alliance partnerships for growth.
A proven track record of creating and owning overall client satisfaction and continuing growth and evolution of clients. Driving successful delivery of work product and cultivating strong client relationships.
Executive engagement, client expectations, value reinforcement, cross-sell, strategic engagement strategies that lead to relationship building at C-level.
Providing leadership and direction to client and teams, fully leveraging all direct and indirect resources and ensuring optimal levels of productivity, service, communications and quality.
Effectively managing all aspects of the client relationship including contracts, pricing, profitability, internal revenue and profit forecasting.
Working closely with Sales teams to develop proposal/presentation content and strategy.
Staying current with industry trends and best practices to proactively sell fit for purpose solutions and innovation.
What you'll bring:
At least 10 years or more managing 15M+ accounts (preferably managing single account, not multiple accounts) and building at least $5-10M new business.
Overall ownership and management of a $30M a year account; including executive client relationships, delivery, quality, strategic growth and financials.
Managed services background for application development/maintenance and serving as an Account Executive/Client Partner in large accounts.
15 years or more of offshore experience.
Education:
Bachelor's or Master's degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field.
Life at Sogeti - Sogeti supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
Flexible work options
401(k) with 150% match up to 6%
Employee Share Ownership Plan
Medical, Prescription, Dental & Vision Insurance
Life Insurance
100% Company-Paid Mobile Phone Plan
3 Weeks PTO + 7 Paid Holidays
Paid Parental Leave
Adoption, Surrogacy & Cryopreservation Assistance
Subsidized Back-up Child/Elder Care & Tutoring
Career Planning & Coaching
$5,250 Tuition Reimbursement & 20,000+ Online Courses
Employee Resource Groups
Counseling & Support for Physical, Financial, Emotional & Spiritual Well-being
Disaster Relief Programs
About Sogeti
Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.
Become Your Best | *************
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant **************************************************************************
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is [$145,000-$175,000)
This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Nurse Account Manager
Account manager job in Detroit, MI
Remedi SeniorCare (a division of Clarest Health) is a leading pharmacy innovator dedicated to servicing long-term care facilities and senior living communities. Our mission is to provide exceptional person-centered care through advanced technology solutions and clinical expertise. As a part of the Remedi team, you'll be contributing to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation.
We're seeking a RN Account Manager who takes initiative, solves problems proactively, and builds strong relationships. In this role, you'll be the main link between our closed-door pharmacy and the long-term care communities we serve. You'll ensure exceptional service through regular site visits, staff training, and smooth implementation of pharmacy technology, keeping communication clear between our pharmacy and client teams. If you're motivated by connections, driven to improve outcomes, and committed to quality care, we'd love to hear from you.
Location: Field Based - Detroit, Saginaw, and surrounding areas
Salary: Starting at $95,000 per year
Schedule: Monday - Friday, Day Working Hours
Travel Requirement: 70% +
Transportation: This role requires a valid driver's license and valid car insurance
Reports To: Account Management Leadership Team
What We Offer:
Comprehensive Medical, Dental and Vision Insurance (as low as $13.73/pay)
Substantial PTO Offering in Year One, with an Increase After Your First Year
Travel Stipend
Flexible Spending and Health Saving Accounts
Free Virtual Care - Telemedicine
401k with company match
Referral Bonuses
Life Insurance
Pet Insurance
Legal Insurance
Make a difference in the lives of others!
We are growing and that means more opportunities
Key Responsibilities:
Conduct regular site visits to monitor service quality, address client needs, and build strong relationships.
Partner with facility and corporate leaders to ensure satisfaction, retention, and effective communication.
Lead meetings, calls, and training sessions (virtual or on-site) to support staff education and share pharmacy updates.
Oversee new facility onboarding and transitions, including setup, training, and operational support.
Support adoption of pharmacy technology tools and troubleshoot issues as needed.
Document visits, client interactions, and follow-up actions in line with company guidelines.
Collaborate with pharmacy leadership and internal teams to resolve issues and maintain high service standards.
Maintain compliance with Clarest's Code of Conduct and all regulatory and reporting requirements.
Qualifications:
Must have an active RN license in good standing
Strong working knowledge of Long-Term Care operations and workflows required
At least 3 years of relevant experience in Account Management (preferred)
Must possess a valid driver's license in good standing
Skills + Abilities:
Must be able to communicate clearly and effectively, both verbally and in writing, with facility staff and internal teams
Ability to motivate and lead teams, as well as develop and implement training materials for community/facility staff
Demonstrated ability to identify issues, investigate concerns, and develop and implement solutions
Strong customer service orientation with the ability to manage customer relationships, resolve complaints and ensure satisfaction
Ability to lift up to 40 lbs., drive, and travel up to 70% of the time
Regional Sales General Manager
Account manager job in Detroit, MI
Job Title: Regional Sales General Manager
Department: Sales
Reports To: Vice President of Sales and Marketing
The Regional sales General Manager is responsible for generating revenue, implementing strategies to increase sales and obtaining new business opportunities by developing and maintaining strong relationships with customers, dealers, and their direct reports. This role will be responsible for the performance of all Regional Sales Managers reporting to them and the performance of their territories. Within this structure the Regional Sales General Manager will be responsible for the effectiveness of agent relationships and the consistency of how CHIRON works with agents to generate sales opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Develop strategies and tactical plans to achieve sales goals and increase market share working in the direct assigned territory and working with the RSMs that report directly to this position.
Drive territory sales and development through regular RSM and customer interaction and by providing information on available products and services.
Provide regular reporting of key account activities, sales win/loss and competitive updates within all territories.
Prepare and present sales presentations to create product understanding/awareness and to ensure these sales materials are applied effectively and consistently across all territories.
Monitor and report on market trends and conditions, competitive products and pricing, sales activities of competitors, existing and new product sales potential, and other related information as appropriate. This information must be pulled from the RSMs reporting to this role.
Identify and properly qualify business and customer opportunities and compile list of prospective sales/leads from all territories.
Manage assigned territories to identify and meet with existing and prospective customers and provide sales presentations and product updates. Support all RSMs to do the same.
Work with Proposal Engineers to quote projects and deliveries, including complete and accurate costings and anticipated savings in production costs through time studies. A balance must be struck between this role and what is expected from the RSMs.
Working with other functional groups, prepare sales contracts and deal sheets according to company procedures.
Prepare reports of business transactions and maintain a database of all quotes for sales review and follow-up. Drive the RSMs to do the same.
Investigate and help resolve customer satisfaction issues. Take charge in all territories so the RSMs may focus on selling and not get bogged down with quality issues. Strike a balance.
Actively manage weekly sales itinerary to adequately cover assigned territory in a time-efficient manner and ensure the RSMs in all territories are doing the same. This role must specifically focus on the sales activities of the RSMs and ensure they are using their time effectively. A balance of “on the road”, in office and other must be achieved and effective.
Prepare sales call reports and monthly 30-60-90 sales forecasts and ensure the RSMs do the same.
Works with and manages Agents and Agent strategies where applicable. This must be done consistently across all territories.
Attend territory trade shows when it makes sense to do so and drive local and regional events to increase brand awareness.
Be 100% accountable to the performance and results generated by all RSMs reporting to this role.
Schedule performance and review meetings with the assigned regional sales managers
TRAVEL:
50 - 80% travel is anticipated. Routine travel to various domestic customer and distributor locations will be required. A valid driver's license and passport are required for this position.
EDUCATION and/or EXPERIENCE:
Bachelor's degree in engineering, sales/marketing, business administration or relevant field.
5 years of experience in the machine tool industry and/or high-volume parts manufacturing industry.
Held a Leadership role in the area of sales for a minimum of five (5) years.
KNOWLEDGE and SKILLS:
Strong leadership and people management skills
Excellent verbal and written communication skills; drives open collaboration.
Strong negotiation and presentation skills
Demonstrated ability to build effective relationships
Highly organized and comfortable with cold calling techniques
Highly self-motivated and self-directed
Excellent time and territory management skills
Proficiency with a CRM
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, handle, or grasp objects and talk or hear. Regularly operates a computer and other office equipment such as printers and copy machines. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, or crouch. The employee must occasionally lift and/or move objects up to 25 pounds.
Commercial Lines Account Manager
Account manager job in Troy, MI
About Us
At Mason-McBride Insurance, we take pride in our century-long legacy as a trusted insurance advisor. Established in 1916, our mission remains to provide guidance and protection through commercial insurance, personal insurance, and employee benefits. We are proud to be a second-generation family business, where the values of our founders - integrity, professionalism, and unwavering dedication - continue to be the cornerstone of everything we do. Mason-McBride offers a broad spectrum of insurance services. Whether it's personal insurance like home, auto, life, and umbrella policies, or business insurance covering commercial property, general liability, and workers' compensation, we have you covered. We also specialize in employee benefits, including health, dental, and vision insurance.
Commercial Lines Account Manager
Responsibilities:
Respond to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Build and maintain client relationships by providing exceptional customer service.
Process all policies, endorsement changes, invoices, binders, certificates of insurance, documentation activities etc., according to agency procedures and within agency timelines.
Process customer policy change requests.
Secure all Trailing Documents from customers.
Complete Evidence of Insurance requests.
Generate insurance quotes.
Document each client contact in eAgent.
Verify phone numbers, addresses and email addresses with each client contact and update client information.
Handle all incoming claims calls from customers and follow up.
Thoroughly understand and follow all underwriting, rating, and compliance requirements.
Ask each client for referrals and explain our referral program.
Treat each client contact as a cross and up-sell opportunity including financial products.
Maintain knowledge of new products.
Share training and education knowledge and expertise with team members.
Qualifications:
Michigan Property and Casualty License
Minimum of 3 years of managing and servicing a small to mid-sized Commercial Lines book of business; premiums range from $2500 to $50,000
Multi-state Workers' Compensation and Class Coding experience a plus
Familiarity with Surplus Lines placements and Lloyd's market
Knowledge of Insurance guidelines
Working knowledge of AMS360 highly desired
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable
Strong communication skills, both oral and written
Possess an upbeat, positive, and enthusiastic attitude
Be a great self-starter with a sense of urgency
Must have ability to multi-task
Problem-solving capabilities
Works well with other employees and is a team player
Strong work ethic and leadership skills
Ability to tactfully handle stressful and difficult situations
Hours: Monday-Friday, 8:00am-4:30pm
Office Location: 3155 W Big Beaver Road, Suite 125, Troy, MI 48084
Benefits:
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Commercial Lines Account Manager
Account manager job in Rochester Hills, MI
About Us
Guy Hurley, LLC is a leading insurance agency based in Rochester Hills, Michigan, specializing in comprehensive insurance and bonding solutions for businesses and our personal lines clients. As insurance professionals, we are committed to helping people just like you find solutions for all your insurance needs. Once we understand your policy needs and goals, we'll work to develop a program tailored to you. Today's environment can bring concerns, and even, dangers. That's why we work closely with our clients to anticipate these challenges and address them before they happen. Knowledge is power. It's also the foundation for intelligent, well-considered decisions. When you have questions about which insurance policies are right for you, sound decisions are vital in helping you pursue your goals and protect your future. For many, understanding every aspect of the insurance space can be daunting.
We recognize that everyone encounters challenges along the way and strive to anticipate those situations as they occur. Our only goal is to keep you and your loved ones protected with the policies you need.
Commercial Lines Account Manager
Job Summary:
Under the direction of the Director of Property & Casualty Client Services, the Commercial Lines Account Manager performs a variety of essential tasks for the Property & Casualty Department to ensure clients receive prompt, accurate and professional service. Duties include processing insurance policies for certain coverage lines, maintaining files, preparing vehicle ID cards, completing and following up on applications for renewals, responding to requests for coverage alterations, information or endorsement, updating agency management system, managing files, and providing general office assistance including data input, copying, mail processing, phone duties, and completing special projects as assigned. The position also provides ongoing customer service regarding insurance coverage and information requests.
Principal Duties & Responsibilities:
Manages a portfolio of commercial accounts as assigned by providing quotes to clients, confirming & binding coverage, coordinate policy changes, set up and maintain files. Responds to customer requests and inquiries ensuring resolution of all customer service contacts. Initiates communication with clients and/or underwriters in order to clarify or acquire necessary information to effectively service.
Accurately maintains policy details, activity, and communication in Agency Management System in accordance with established agency procedures.
Manages the accuracy of agency files by reviewing insurance policies for correct information in relation to the applications, carrier quotations, and proposals.
Collaborates & communicates with Account Executive(s) on assigned accounts to ensure transparency and accountability.
Analyzes construction contract documents for insurance-related requirements.
Processes policy transactions: Endorsements, Audits, OCP, RRP & manage follow-up lists.
Initiates renewal information gathering & document preparation.
Oversees certificate processing of assigned accounts.
Prepares, prints, and mails vehicle ID cards.
Completes special project assignments and position related tasks as assigned by Account Executive or Director.
Maintains the confidentiality of all client and organizational data.
Demonstrates integrity and honesty and a positive attitude toward clients, other staff, management, and business contacts in performing the duties and responsibilities of the position.
Performs other duties as assigned.
Knowledge, Skills & Abilities:
High School Diploma required
Possession of an active and valid State of Michigan Property & Casualty Insurance License
Minimum of 3 years of experience managing commercial insurance business required
Computer skills necessary to maintain various records and prepare reports; familiarity with the use of general office equipment
Proficiency with MS Office Suite required
AMS360 and ImageRight experience desired; will consider experience with related agency management systems
Knowledge and understanding of generally accepted office procedures
Good organization and time management skills are required to successfully perform the duties of this position
Interpersonal skills necessary to communicate effectively with a wide variety of business associates including clients, all levels of staff, Insurance companies, etc. in the exchange of information and resolution of outstanding issues
Physical ability to sit for prolonged periods of time at the computer
Mental ability to handle pressures related to meeting deadlines, multi-tasking, and maintaining accurate and detailed records
Working Environment:
Normal office environment with little, if any, discomfort due to heat, dust, noise, and the like. Evening or weekend work hours may be occasionally required.
Hours: Monday-Friday, 8:30am-5:00pm (Hybrid Work Schedule)
Office Locations:
989 East South Boulevard, Suite 200, Rochester Hills, MI 48307
33215 Grand River Avenue, Farmington, MI 48336
Benefits:
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Corporate Account Manager
Account manager job in Detroit, MI
Join Ecolab's industry leading Pest Elimination team as a Corporate Account Manager in the Northeast US and see why Selling Power magazine has consistently ranked Ecolab as a top company to sell for. As a Corporate Account Manager, you will effectively maintain approximately 4+ Million book of business and manage relationships with assigned corporate account customers, increasing sales of pest elimination and prevention services. Drive sales growth with new corporate or commercial multi-unit business in our core industry segments that include hospitality, food and beverage facilities, full-service restaurants, quick service restaurants, hospitals, schools and other institutions.
What's in it For You:
Competitive salary and benefits
Company vehicle for business and personal use
Carve out a long term, advanced career path in sales or sales management
Access to best-in-class resources, tools, and technology
Grow your income as you drive sales
What You Will Do:
Achieve customer portfolio growth target, which includes growing sales at the projected rate, profitability and controlling expenses
Learn our customers' operations, understand their challenges and customize solutions to meet their needs, increase sales and service penetration of existing assigned accounts, lead customer business reviews
Leverage knowledge of the suite of Ecolab products and offerings to design/structure and deliver effective customer proposals that illustrate the broader value of Ecolab's total enterprise solutions in food safety, cleaning & sanitation, energy and resource usage, and operational efficiency
You will lead the integration, coordination, and monitoring of divisional programs with field sales, service, and functional support teams, such as Marketing, Contract & Pricing Administration, Legal, R&D
Identify and secure new business by making corporate level sales calls, preparing presentations, and representing the company at national tradeshows, conferences or professional meetings
Establish effective cross-divisional working relationships to obtain new corporate account contracts
Position Requirements:
Overnight travel expected 1-2 nights per month
Coverage of Detroit MI Area
Some weekend work required, depending on business needs
Minimum Qualifications:
Bachelor's degree in business or a related field or equivalent combination of education and Ecolab experience
5+ years of demonstrated successful performance in business-to-business commercial sales or equivalent Ecolab experience
Must have a valid driver's license and acceptable Motor Vehicle Record
Must be able to read and write in English
Immigration sponsorship not available for this role
Preferred Qualifications:
Pest elimination and hotel / restaurant selling experience preferred
3+ years of demonstrated successful sales management experience in the hospitality industry preferred
Excellent organization / time management skills
Proven relationship management and consulting skills
Problem-solving ability to determine customer solutions
Proven negotiation & presentation expertise
Good business and financial acumen
Self-motivation & drive for results
Annual or Hourly Compensation Range
The total Compensation range for this position is $125,100-$187,700 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
Auto-ApplyClient Executive
Account manager job in Ann Arbor, MI
Truven Health Analytics delivers the answers that clients need to improve healthcare quality and access while reducing costs. We provide market-leading performance improvement built on data integrity and empirical truth. For more than 30 years, our insights and solutions have been providing hospitals and clinicians, employers and health plans, state and federal government agencies, life sciences firms, and policymakers the facts they need to make confident decisions that directly affect the health and well-being of people and organizations in the U.S. and around the world.
Truven Health Analytics owns some of the most trusted brands in healthcare, such as MarketScan, 100 Top Hospitals, Advantage Suite, Micromedex, Simpler, ActionOI, Heartbeat Experts, and JWA. Truven Health has its principal offices in Ann Arbor, Mich.; Chicago; and Denver. For more information, please visit truvenhealth.com.
Job Description
POSITION SUMMARY
The Client Executive, Payer Market will be responsible for a book of Payer clients, totaling revenue responsibilities of $8 - $10 million. The Client Executive will be responsible to meet revenue targets, through consultative selling as well as maintain strong client relationships and secure renewals. It is expected that this role will provide strategic leadership with client senior management and serve as the "trusted advisor" in proactively understanding client needs and enhancing Truven Health partnership with, and value to, each client.
RESPONSIBILITIES
Meet or exceed financial and business objectives including contract revenue, add-on revenue, and renewals, primarily through consultative selling.
Develop client strategy based on customer's business, with the objective of solving business problems, and improving work flow efficiency, productivity, employee/member/constituent/ beneficiary health status improvement.
Lead overall client relationship between client and Truven Health
Demonstrate and document return and value on investment in Truven Health
Establish strategy to expand client relationships through selling products and or services
Provide leadership to client team in performing analytic and strategic consulting engagements to ensure that all deliverables provide clients with ROI and/or VOI
Manage evolving client expectations, needs, and priorities at the C-suite
Develop senior level client relationships, including C-Suite where appropriate
Manage and monitor client satisfaction, and recommend appropriate strategies to continuously enhance client satisfaction.
Create innovative products and services that address client business problems and share across Payer teams. When applicable, share best practices with other segments.
Provide input into segment level strategy and operating plans
Lead capabilities presentations for sales opportunities with both existing and new clients.
Adhere to Payer Sales best practices and established processes and procedures, including Sales Response process and pricing approval processes.
Manage and drive the sales funnel, sales reporting programs as well as other sales methodologies sponsored by the company.
Support sales projects to capture larger business opportunities and maximize sales results through integrated offerings of products/services which cross business lines.
Forecast sales funnel, activity and revenue achievement as required for sales staff and management team.
Work with other sales leaders across Truven Health to establish, share and leverage best practices across all market segments.
Qualifications
MINIMUM QUALIFICATIONS
Master's degree (e.g., MBA, MPHA) or equivalent education and experience
10+ years of experience in healthcare information consulting/systems, with client contact at senior levels and demonstrated business development skills
Proven history of ability to capture the attention and respect of client senior management and the C-suite by providing new and useful ways of managing human capital and maximizing performance
Current or prior responsibility must include revenue accountability of at least $5 million
Superior understanding of both new business development and consulting methodology
Superior presentation and communication skills
Ability to work across the organization, including Product Development, Sales, and Product Support functions, as well as across Payer, to ensure that both current and future client needs are anticipated and met.
Willingness to travel.
Additional Information
If you are QUALIFIED & INTERESTED, please APPLY directly on our website using the following link
:
*********************
We seek talented, qualified employees in all our operations regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Truven Health Analytics is an Equal Employment Opportunity/Affirmative Action Employer.
According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2015 fiscal year (October 1, 2014-September 30, 2015).
All your information will be kept confidential according to EEO guidelines.
Senior Account Director
Account manager job in Novi, MI
Sails Software, Inc., seeks Senior Account Director (Novi, MI & unanticipated locations throughout the US)
Strategic Account Management:
Develop and execute strategic account plans to achieve revenue targets and expand service offerings within assigned accounts.
Build and maintain strong, trusted relationships with key decision-makers and stakeholders at client organizations.
Proactively identify and address client needs, challenges, and opportunities.
Act as the primary point of contact for clients, ensuring clear and consistent communication.
Technical Software Delivery Oversight:
Gain a deep understanding of clients' technical requirements and business objectives.
Collaborate with internal delivery teams to ensure successful project execution and delivery of high-quality software solutions.
Monitor project progress, identify potential risks, and implement mitigation strategies.
Ensure adherence to project timelines, budgets, and quality standards.
Possess the ability to discuss technical concepts with both technical and non-technical stakeholders.
Business Development & Growth:
Identify and pursue opportunities for upselling and cross-selling within existing accounts.
Develop and present proposals and presentations to clients.
Contribute to the development of new service offerings and go-to-market strategies.
Stay abreast of industry trends and emerging technologies to identify new business opportunities.
Team Leadership & Collaboration:
Lead and mentor junior account managers and support staff.
Foster a collaborative and high-performing team environment.
Collaborate with cross-functional teams, including sales, marketing, and engineering, to ensure client success.
Contribute to internal knowledge sharing and best practice development.
Required: Bachelor's degree or foreign equivalent in Computer Science or related field plus 3 years of experience in the job offered or related software solution support position.
Must have 2 years of experience with:
Account Management;
Sales Support;
Global Deployments;
Project Management;
People management and development;
Software Delivery and Program Management;
C, C++, SQL, Azure, Google Cloud Platform (GCP), Web Services and API.
Able to telecommute from any location within the US. Travel required to unanticipated locations throughout the US. Submit resumes to [email protected] and reference position.
Open Date: Sep-18-2025
Client Executive - Corporate Accounts Water
Account manager job in Ann Arbor, MI
The Client Executive is the strategic owner of our Corporate Account client relationships. This role is responsible for driving growth, retention, and cross selling across multiple service lines, acting as the single point of accountability for the client experience. It requires a commercially savvy, relationship-driven leader who thrives in a fast-paced, mission-driven environment.
Responsibilities
Drive Account Growth and Retention
Expand revenue and service penetration across divisions by identifying upsell, cross-sell, and renewal opportunities-while ensuring long-term client satisfaction and loyalty.
Serve as the Single Point of Accountability
Own the end-to-end relationship for top-tier accounts, ensuring consistent delivery, responsiveness, and alignment across all services and geographies.
Develop and Execute Strategic Account Plans
Build actionable, insight-driven account plans that align client priorities with our capabilities, including growth targets, innovation pilots, and risk mitigation.
Engage Senior Client and Internal Stakeholders
Build trusted relationships with client executives and internal leaders to influence strategic direction and elevate our value proposition.
Coordinate Cross-Functional Delivery
Lead internal teams (labs, operations, sales, IT, etc.) to deliver seamless, high-quality service and execution across all touchpoints.
Run Strategic Business Reviews
Facilitate regular performance and planning reviews with clients to assess satisfaction, surface new needs, and align on future direction.
Champion Commercial Excellence
Apply pricing discipline, forecasting rigor, and pipeline management best practices to ensure profitable and predictable growth.
Lead Innovation and Experimentation
Identify and launch pilot programs, digital tools, or new service models that can scale across the account or sector.
Monitor and Report on Performance
Track KPIs, revenue, NPS and client feedback; report insights to leadership and adjust strategies as needed.
Mentor and Influence Account Teams
Support capability-building across regional and divisional teams, fostering collaboration and a shared standard of excellence.
Lead innovative initiatives
Introduce new service models, digital tools, and client engagement strategies that enhance value delivery.
#LI-CB1
Qualifications
8+ years of experience in strategic account management, client success, or enterprise sales
Proven track record managing large, complex accounts across multiple business units
Strong executive presence and communication skills
Experience with Salesforce highly preferred.
Experience in related industries is a plus.
Bachelor's degree required, MBA or equivalent preferred
Competency
Strategic Thinking
Client Relationship Management
Commercial Acumen
Growth Orientation
Communication & Influence
Problem Solving & Innovation
Customer-Centric Mindset
Data-Driven Decision Making
Adaptability & Resilience
Auto-ApplyHome Health Client Support Executive - Wayne
Account manager job in Wayne, MI
Job DescriptionOptimal Care is where your dedication meets a rewarding career.
As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.
We live a simple Mission:
Serve Together, Provide Value, and Deliver Exceptional Quality Care.
What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.
Exceptional Benefits:
Minimum of 3 Weeks Paid Time Off (PTO)
Company Vehicle Program
Flexible Work Schedule
Mentorship Culture
Medical, Dental, and Vision Insurance
401(k) Retirement Plan
Mileage Reimbursement
Cutting Edge Technology
Optimal Care is seeking an exceptional Sales Representative in alignment with our mission, vision, and goals.
Territory:
Optimal Care's mission is simple; To Serve Together, Provide Value and Deliver Exceptional Quality Care. We provide the highest quality patient care with compassion and respect for each person through personal, clinician, and technological excellence. This is an extremely rewarding position where you will utilize your skills to make a difference in people's lives.
We offer:
Competitive Salary
Incentive Bonus Program
Mileage Reimbursement
Paid Time Off
Paid Holidays
Company paid Life Insurance
Supplemental Life Insurance
Company paid Short Term Disability
Job Duties:
Identification and monitoring of primary and secondary service areas.
Responsible for development and effectiveness of a strategic plan that addresses agency service/product lines.
Networking with physicians to develop specialized programs and opportunities for growth in the organization.
Develops process to track and analyze data and make necessary changes for organizational growth.
Maintains an awareness of current trends in home care by participating in educational programs and seminars.
Participates with staff to develop and produce necessary educational materials for distribution to interested parties.
Meets with community groups, various health care professionals, and other interested parties to provide information programs on the services available to homebound clients in the primary/secondary service areas.
Provides feedback to staff in response to service reports received from the community or individual clients, physicians, or discharge planners.
Responds to issues involving concerns over service by meeting with management staff and assisting in problem resolution.
Requirements:
The ideal candidate will have experience in medical sales and/or marketing, demonstrated leadership ability, and a professional demeanor. You must be eligible to work in the state of Michigan, Indiana, or Ohio, have a valid driver's license, and a clean driving record. The qualified candidate will be a self-starter and a results oriented individual responsible for establishing and maintaining professional relationships with referral sources including nursing homes, assisted living facilities, hospitals, and physicians. You will also help educate case managers, discharge planners, and other appropriate referral sources of the many benefits of home care. The ideal candidate maintains loyalty throughout the market area and will have attainable goals which he/she will want to eagerly meet and exceed.
Pay Range$75,000-$90,000 USDBackground ScreeningOptimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.Reasonable AccommodationsWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Equal Opportunity EmployerOptimal Care is an equal-opportunity employer.
Client Delivery Executive
Account manager job in Detroit, MI
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a **Client Delivery Executive** to join our team in Detriot, MI.
**Position Overview:**
As a Client Delivery Executive at NTT DATA, you will lead cross-functional delivery with a focus on client transformation, delivery excellence, profitable growth, cost reductions, and building high-performance teams. This role demands exceptional leadership, knowledge of the manufacturing industry, a change agent mentality, and a proven track record in delivering complex digital IT solutions.
**Responsibilities:**
Operations:
- Accountable for end-to-end delivery of NTT DATA services for a specific client.
- Ensure adherence to contractual commitments.
- Monitor delivery quality and client satisfaction through direct interactions with key stakeholders.
- Develop and maintain Crisis Management/Disaster Plans.
- Implement project mitigation plans for yellow or red deliverables.
- Conduct Customer Governance meetings.
- Manage Outage/Escalation/Missed SLA incidents.
- Implement and execute automation and efficiency programs.
- Drive client improvement plans to enhance satisfaction.
- Utilize automation for repetitive tasks to boost performance and service quality.
- Possess a deep understanding of the delivery life cycle.
Financials:
- Ensure accurate and timely revenue/cost/margin forecasts for assigned accounts.
- Manage costs in alignment with annual operating plans and point of sale.
- Develop action plans to close forecast gaps.
- Manage account ramp-up/ramp-down resources efficiently.
Sales & Relationship:
- Collaborate with Client Executives to develop customer relationships and manage risks.
- Excel in customer relationship management at CXO levels, presenting operations and strategic reviews to senior stakeholders.
- Act as a strategic delivery advisor to the executive leadership team.
- Manage Sales Enablement, ensuring integration with delivery teams.
- Leverage broader NTT DATA capabilities and resources strategically.
- Interface with customer architecture teams and senior leadership on emerging technologies.
Governance:
- Serve as the main contact for client operations leadership.
- Maintain effective communication with all stakeholders and cross-functional teams.
- Stay informed about global industry trends and their impact on IT services.
Organization:
- Apply best practices in organizational change management.
- Solve large, enterprise problems through matrixed organizations.
- Guide delivery leaders to align service offerings properly.
- Monitor and evaluate the performance of direct reports, providing feedback through coaching and the NTT DATA performance management process.
- Coach and mentor a large team of delivery leaders responsible for daily client operations.
Qualifications:
- BS degree in Information Technology, Computer Science, Software Engineering, Computer Engineering, or Cybersecurity.
- 8+ years of experience in transitioning application and infrastructure services.
- 8+ years of experience managing a highly leveraged service environment.
- 3+ years of experience with Managed Private Cloud, Infrastructure Services, and Datacenter Migration Services.
Preferred Experience:
- SAP Basis and Application transition and support experience.
- Experience in end-user services and security services.
- Digital Transformation experience leveraging AI to refine knowledge insights.
- Strong knowledge of and experience with ITIL Service Framework v4.
- Experience in IT support and production escalations, including incident response and change lifecycles.
- Excellent verbal and written communication skills.
- Willingness to travel to client sites as needed; current Visa and passport preferred.
- Ability to work across multiple time zones.
\#LI-SGA
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (*************************
_Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is_ _$160,012- $245,200._ _This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance._
_This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits_
**_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_*************************************** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**
Client Service Accountant
Account manager job in Ann Arbor, MI
Job Description
We are seeking an individual to join our team of accountants to provide various bookkeeping and financial accounting services to our clients in various industries. Experience in financial statements, payroll, monthly reports, quarterly payroll tax returns, and journal entries, using QuickBooks, QuickBooks Online or other financial software. Customer service and strong communication skills are important, along with exceptional bookkeeping abilities. Currently, we are working in a hybrid remote and in-person environment.
Our Culture
AHP embraces a balance of family, profession, and community. We are a family friendly employer award recipient. While our firm is comprised of ten locations, we believe in a one-firm concept. Team members work together across the various locations to meet the needs of clients in a variety of industries.
Responsibilities
Provide assistance with clients' bookkeeping using QuickBooks and QuickBooks Online.
Process payroll and payroll tax returns (annual, quarterly, monthly).
Compile financial statements and other financial information from client data.
Prepare quarterly and monthly reports.
Utilize journal entry bookkeeping in clients' accounts.
Assist with client communications.
Pro-actively champion an attitude of quality service.
Requirements
Associate or bachelor's degree in business-related field is preferred.
3+ years of recent payroll, accounting, bookkeeping experience.
Ability to effectively use Microsoft Word, Excel, QuickBooks, QuickBooks Online, Adobe, Creative Solutions.
Knowledge of fundamental principles of accounting, financial statements and monthly reporting.
Ability to organize work and projects, prioritize and meet deadlines.
Strong analytical skills.
Ability to effectively multi-task.
Effective communication skills.
Detail-oriented.
Ability to adapt to change.
Corporate Account Manager
Account manager job in Detroit, MI
PURPOSE The Corporate Account Manager is responsible for representing SMC in all business activities associated with a corporate account that requires a coordinated sales and service effort by several individuals within SMC on a national and/or global scale to win customer specifications. This person will be responsible for developing a thorough understanding of the customer's business and technological requirements, and for aligning SMC resources with the customer's objectives to obtain mutual success, while at the same time communicating progress and overall situation to SMC management.
ESSENTIAL DUTIES
Retains and profitably grows sales through proactive management and winning specifications of Corporate Accounts.
Meet or exceed annual growth expectations on a consistent basis.
Presents all of SMC's capabilities, services and products to current and prospective target customers
Serves as the primary contact for assigned customers and is responsible for customer growth
Represents the voice of the customer's needs and goals within the organization
Leads all aspects of the sales process, calling upon others to assist in solution development
Own and manage customer relationship
Develop and execute detailed customer action plan and forecast as required
Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts; recognized and respected by customer's top management team within top rated accounts
Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency
Complete market reports as new and relevant information becomes available. Initiate and manage Investment Opportunities.
Manage SMC assets appropriately and be able to successfully calculate ROI using the RINGI process
Have passed all training required by SMC
Be competent in all SMC sales philosophy, strategies, and tactics
Use and accurately maintain CRM: sales calls, projects, opportunities, contacts, lead, success reports, to align customer data regionally, globally as necessary.
Implementing complex pricing proposal and agreements that satisfy customer requests while maintaining profitability for SMC, including global agreements.
Developing and implementing a sales channel strategy that meets the needs of the corporate account.
Identifying new projects and opportunities at customer such as plant expansions, machinery purchases, improvements, etc.
Consistent and timely communication with the key decision makers of the customer, including related OEM's, engineering firms, subcontractors, etc.
Coaching/mentoring experiences with less senior sales staff and peers with a focus on the plant level salespeople at the corporate acct.
Successfully complete other duties as prescribed by the Sales/Branch/Industry Manager
PHYSICAL DEMANDS/WORK ENVIRONMENT
Customer facing position; with the majority time spent at customer site
Potential travel with some extended stay away from home
Physically capable of lifting SMC products and displays up to 50 lbs.
MINIMUM REQUIREMENTS
Bachelor's degree in Business, Marketing, Engineering or related technical field, or equivalent experience.
Proven sales experience with SMC or equivalent industrial automation sales experience.
Extensive knowledge of industrial automation applications.
Demonstrated track record of meeting and exceeding sales or performance targets.
Comprehensive understanding of pneumatic components and their application.
Understanding of competitive product lines.
High level communication, negotiation, problem-solving, and leadership skills.
Proficient in CRM and the use of computers and ability to learn new programs and tools as required.
Clean driving record.
For internal use only:Sales001
Key Account Manage
Account manager job in Farmington Hills, MI
Job Title: Key Account Manager - Castings
Salary: $130,000 + Bonus
Our client is a global supplier of lightweighting, noise, and vibration solutions to the automotive industry. They are seeking a highly motivated and experienced Key Account Manager to join their team. The successful candidate will be responsible for managing and developing relationships with key customers in the automotive and commercial vehicle industries. The ideal candidate will have a proven track record in sales and business development, with experience in castings.
Responsibilities:
Manage and develop relationships with key customers in the automotive and commercial vehicle industries
Identify new business opportunities and develop strategies to achieve sales targets
Develop and implement account plans that align with company objectives
Collaborate with internal teams to ensure customer satisfaction and timely delivery of products
Monitor market trends and competitor activity to identify potential opportunities and threats
Provide regular reports and updates to senior management
Requirements:
Bachelor's degree in Engineering, Business, or a related field
Minimum of 5 years' experience in sales and business development, with experience in castings
Proven track record in achieving sales targets and developing successful business relationships
Strong communication and negotiation skills
Ability to work independently and as part of a team
Willingness to travel as required
Our client offers a competitive salary of $130,000 + Bonus, along with a comprehensive benefits package. If you are an experienced Key Account Manager with a background in castings, and are interested in joining a dynamic and innovative organization, we would love to hear from you. Please submit your application, including a cover letter and resume, for consideration. All applications will be treated in strict confidence.
Client Executive
Account manager job in Ann Arbor, MI
Truven Health Analytics delivers the answers that clients need to improve healthcare quality and access while reducing costs. We provide market-leading performance improvement built on data integrity and empirical truth. For more than 30 years, our insights and solutions have been providing hospitals and clinicians, employers and health plans, state and federal government agencies, life sciences firms, and policymakers the facts they need to make confident decisions that directly affect the health and well-being of people and organizations in the U.S. and around the world.
Truven Health Analytics owns some of the most trusted brands in healthcare, such as MarketScan, 100 Top Hospitals, Advantage Suite, Micromedex, Simpler, ActionOI, Heartbeat Experts, and JWA. Truven Health has its principal offices in Ann Arbor, Mich.; Chicago; and Denver. For more information, please visit truvenhealth.com.
Job Description
This position can be located in Ann Arbor, MI, Chicago, IL, Cambridge, MA, or from Home Office.
POSITION SUMMARY The Client Executive, Payer Market will be responsible for a book of Payer clients, totaling revenue responsibilities of $8 - $10 million. The Client Executive will be responsible to meet revenue targets, through consultative selling as well as maintain strong client relationships and secure renewals. It is expected that this role will provide strategic leadership with client senior management and serve as the "trusted advisor" in proactively understanding client needs and enhancing Truven Health partnership with, and value to, each client.
If you meet ALL of the minimum requirements of the position and are interested, please apply directly on our website at: *********************
RESPONSIBILITIES
Meet or exceed financial and business objectives including contract revenue, add-on revenue, and renewals, primarily through consultative selling.
Develop client strategy based on customer's business, with the objective of solving business problems, and improving work flow efficiency, productivity, employee/member/constituent/ beneficiary health status improvement.
Lead overall client relationship between client and Truven Health
Demonstrate and document return and value on investment in Truven Health
Establish strategy to expand client relationships through selling products and or services
Provide leadership to client team in performing analytic and strategic consulting engagements to ensure that all deliverables provide clients with ROI and/or VOI
Manage evolving client expectations, needs, and priorities at the C-suite
Develop senior level client relationships, including C-Suite where appropriate
Manage and monitor client satisfaction, and recommend appropriate strategies to continuously enhance client satisfaction.
Create innovative products and services that address client business problems and share across Payer teams. When applicable, share best practices with other segments.
Provide input into segment level strategy and operating plans
Lead capabilities presentations for sales opportunities with both existing and new clients.
Adhere to Payer Sales best practices and established processes and procedures, including Sales Response process and pricing approval processes.
Manage and drive the sales funnel, sales reporting programs as well as other sales methodologies sponsored by the company.
Support sales projects to capture larger business opportunities and maximize sales results through integrated offerings of products/services which cross business lines.
Forecast sales funnel, activity and revenue achievement as required for sales staff and management team.
Work with other sales leaders across Truven Health to establish, share and leverage best practices across all market segments.
Qualifications
MINIMUM QUALIFICATIONS
Master's degree (e.g., MBA, MPHA) or equivalent education and experience
10+ years of experience in healthcare information consulting/systems, with client contact at senior levels and demonstrated business development skills
Proven history of ability to capture the attention and respect of client senior management and the C-suite by providing new and useful ways of managing human capital and maximizing performance
Current or prior responsibility must include revenue accountability of at least $5 million
Superior understanding of both new business development and consulting methodology
Superior presentation and communication skills
Ability to work across the organization, including Product Development, Sales, and Product Support functions, as well as across Payer, to ensure that both current and future client needs are anticipated and met.
Willingness to travel.
Additional Information
If you meet ALL of the minimum requirements of the position and are interested, please apply directly on our website at: *********************
We seek talented, qualified employees in all our operations regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Truven Health Analytics is an Equal Employment Opportunity/Affirmative Action Employer.
According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2015 fiscal year (October 1, 2014-September 30, 2015).
All your information will be kept confidential according to EEO guidelines.
Client Executive
Account manager job in Ann Arbor, MI
The Client Executive is the strategic owner of our Corporate Account client relationships. This role is responsible for driving growth, retention, and cross selling across multiple service lines, acting as the single point of accountability for the client experience. It requires a commercially savvy, relationship-driven leader who thrives in a fast-paced, mission-driven environment.
8+ years of experience in strategic account management, client success, or enterprise sales
Proven track record managing large, complex accounts across multiple business units
Strong executive presence and communication skills
Experience with Salesforce highly preferred.
Experience in related industries is a plus.
Bachelor's degree required, MBA or equivalent preferred
Drive Account Growth and Retention: Expand revenue and service penetration across divisions by identifying upsell, cross-sell, and renewal opportunities-while ensuring long-term client satisfaction and loyalty
Serve as the Single Point of Accountability: Own the end-to-end relationship for top-tier accounts, ensuring consistent delivery, responsiveness, and alignment across all services and geographies
Develop and Execute Strategic Account Plans: Build actionable, insight-driven account plans that align client priorities with our capabilities, including growth targets, innovation pilots, and risk mitigation
Engage Senior Client and Internal Stakeholders: Build trusted relationships with client executives and internal leaders to influence strategic direction and elevate our value proposition
Coordinate Cross-Functional Delivery: Lead internal teams (labs, operations, sales, IT, etc.) to deliver seamless, high-quality service and execution across all touchpoints
Run Strategic Business Reviews: Facilitate regular performance and planning reviews with clients to assess satisfaction, surface new needs, and align on future direction
Champion Commercial Excellence: Apply pricing discipline, forecasting rigor, and pipeline management best practices to ensure profitable and predictable growth
Lead Innovation and Experimentation: Identify and launch pilot programs, digital tools, or new service models that can scale across the account or sector
Monitor and Report on Performance: Track KPIs, revenue, NPS and client feedback; report insights to leadership and adjust strategies as needed
Mentor and Influence Account Teams: Support capability-building across regional and divisional teams, fostering collaboration and a shared standard of excellence
Lead innovative initiatives
Introduce new service models, digital tools, and client engagement strategies that enhance value delivery
#LI-TS1
Auto-ApplyClient Delivery Executive
Account manager job in Detroit, MI
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Client Delivery Executive to join our team in Detriot, MI.
Position Overview:
As a Client Delivery Executive at NTT DATA, you will lead cross-functional delivery with a focus on client transformation, delivery excellence, profitable growth, cost reductions, and building high-performance teams. This role demands exceptional leadership, knowledge of the manufacturing industry, a change agent mentality, and a proven track record in delivering complex digital IT solutions.
Responsibilities:
Operations:
* Accountable for end-to-end delivery of NTT DATA services for a specific client.
* Ensure adherence to contractual commitments.
* Monitor delivery quality and client satisfaction through direct interactions with key stakeholders.
* Develop and maintain Crisis Management/Disaster Plans.
* Implement project mitigation plans for yellow or red deliverables.
* Conduct Customer Governance meetings.
* Manage Outage/Escalation/Missed SLA incidents.
* Implement and execute automation and efficiency programs.
* Drive client improvement plans to enhance satisfaction.
* Utilize automation for repetitive tasks to boost performance and service quality.
* Possess a deep understanding of the delivery life cycle.
Financials:
* Ensure accurate and timely revenue/cost/margin forecasts for assigned accounts.
* Manage costs in alignment with annual operating plans and point of sale.
* Develop action plans to close forecast gaps.
* Manage account ramp-up/ramp-down resources efficiently.
Sales & Relationship:
* Collaborate with Client Executives to develop customer relationships and manage risks.
* Excel in customer relationship management at CXO levels, presenting operations and strategic reviews to senior stakeholders.
* Act as a strategic delivery advisor to the executive leadership team.
* Manage Sales Enablement, ensuring integration with delivery teams.
* Leverage broader NTT DATA capabilities and resources strategically.
* Interface with customer architecture teams and senior leadership on emerging technologies.
Governance:
* Serve as the main contact for client operations leadership.
* Maintain effective communication with all stakeholders and cross-functional teams.
* Stay informed about global industry trends and their impact on IT services.
Organization:
* Apply best practices in organizational change management.
* Solve large, enterprise problems through matrixed organizations.
* Guide delivery leaders to align service offerings properly.
* Monitor and evaluate the performance of direct reports, providing feedback through coaching and the NTT DATA performance management process.
* Coach and mentor a large team of delivery leaders responsible for daily client operations.
Qualifications:
* BS degree in Information Technology, Computer Science, Software Engineering, Computer Engineering, or Cybersecurity.
* 8+ years of experience in transitioning application and infrastructure services.
* 8+ years of experience managing a highly leveraged service environment.
* 3+ years of experience with Managed Private Cloud, Infrastructure Services, and Datacenter Migration Services.
Preferred Experience:
* SAP Basis and Application transition and support experience.
* Experience in end-user services and security services.
* Digital Transformation experience leveraging AI to refine knowledge insights.
* Strong knowledge of and experience with ITIL Service Framework v4.
* Experience in IT support and production escalations, including incident response and change lifecycles.
* Excellent verbal and written communication skills.
* Willingness to travel to client sites as needed; current Visa and passport preferred.
* Ability to work across multiple time zones.
#LI-SGA
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $160,012- $245,200. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits
NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at **********************/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Auto-ApplyHospice Client Support Executive
Account manager job in Grand Blanc, MI
Optimal Care is where your dedication meets a rewarding career.
As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.
We live a simple Mission:
Serve Together, Provide Value, and Deliver Exceptional Quality Care.
What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.
Exceptional Benefits:
Minimum of 3 Weeks Paid Time Off (PTO)
Company Vehicle Program
Flexible Work Schedule
Mentorship Culture
Medical, Dental, and Vision Insurance
401(k) Retirement Plan
Mileage Reimbursement
Cutting Edge Technology
What We Can Offer
A competitive base salary with no cap on incentives - unlimited earning potential
Orientation bonus program ensures high levels of compensation
No wait to earn commissions/incentives - top performers make 6 digits in total compensation
Career ladder growth opportunities - we're expanding!
The ability to keep your current relationships and continue to build on them
A stand-alone hospice with a care continuum (home health and physician services)
In-house research and development team to help build the innovative/specialty programs that we offer our clients
Data driven territories that set you up for success
Strong training and orientation program - including an orientation manual
Senior leadership team all have 25+ years post-acute management experience
In-house recruiting team to ensure professional clinical team expertise
Proactive hiring model to ensure growth capacity
Key Responsibilities
Client Support Executives obtain referrals for services as well as promote, educate, and market all company services. Serving as a liaison between Optimal Care and referral sources you will coordinate care for referred patients from home health, non-medical home care, hospitals, and other medical community partners. This position aligns closely with industry-standard roles including titles such as Hospice Sales Specialist, Hospice Care Liaison, Hospice Business Development Coordinator, or Account Executive, Hospice Services. Candidates with experience in these positions will find their skills and expertise transferable to this role as they engage in building relationships, driving hospice referrals and promoting Optimal Care's services.
In this role you will be responsible for:
Drive Sales by building relationships with healthcare providers and community partners to increase hospice referrals.
Utilize your strong network within the healthcare community to generate leads and close sales.
Daily interaction with patients, medical professionals, other referral sources, and the community to assure continuity of care and to coordinate appropriate communication and documentation.
Providing education to senior living communities, health systems, and referral sources
Growing service lines and receiving referrals from our healthcare community partners
Distributing and ensuring all referral sources have proper forms and materials for company service lines
Provide feedback, document activity to execute strategic plan to provide ongoing value-add to accounts
Required Qualifications
Hospice or Post Acute sales experience
Will also consider discharge planners working in these spaces
High School Diploma or GED equivalent
Valid Driver's License
Reliable transportation and valid automobile insurance coverage
Proven interpersonal, coordination, and leadership skills with ability to communicate effectively
Practical and theoretical knowledge of hospice and palliative care
Desired Qualifications
Associate degree or Bachelor's degree preferred
Demonstrates active involvement in professional organizations and community activities
Location
Home Office: 24255 W 13 Mile Rd STE 210, Bingham Farms, MI 48025
Main Service Area: Grand Blanc and surrounding areas
Hours
Office Hours: 8:00 am - 5:00 pm, Monday through Friday
Pay Range$80,000-$110,000 USDBackground Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer Optimal Care is an equal-opportunity employer.
Auto-ApplyClient Service Accountant
Account manager job in Bloomfield Hills, MI
Job Description
We are seeking an individual to join our team of accountants to provide various bookkeeping and financial accounting services to our clients in various industries. Experience in financial statements, payroll, monthly reports, quarterly payroll tax returns, and journal entries, using QuickBooks, QuickBooks Online or other financial software. Customer service and strong communication skills are important, along with exceptional bookkeeping abilities. Currently, we are working in a hybrid remote and in-person environment.
Our Culture
AHP embraces a balance of family, profession, and community. We are a family friendly employer award recipient. While our firm is comprised of ten locations, we believe in a one-firm concept. Team members work together across the various locations to meet the needs of clients in a variety of industries.
Responsibilities
Provide assistance with clients' bookkeeping using QuickBooks and QuickBooks Online.
Process payroll and payroll tax returns (annual, quarterly, monthly).
Compile financial statements and other financial information from client data.
Prepare quarterly and monthly reports.
Utilize journal entry bookkeeping in clients' accounts.
Assist with client communications.
Pro-actively champion an attitude of quality service.
Requirements
Associate or bachelor's degree in business-related field is preferred.
3+ years of recent payroll, accounting, bookkeeping experience.
Ability to effectively use Microsoft Word, Excel, QuickBooks, QuickBooks Online, Adobe, Creative Solutions.
Knowledge of fundamental principles of accounting, financial statements and monthly reporting.
Ability to organize work and projects, prioritize and meet deadlines.
Strong analytical skills.
Ability to effectively multi-task.
Effective communication skills.
Detail-oriented.
Ability to adapt to change.