Account manager jobs in Charlotte, NC - 1,075 jobs
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Automotive Tool Sales/Route Manager - Full Training
Mac Tools 4.0
Account manager job in Charlotte, NC
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
$44k-51k yearly est. 7d ago
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Account Director
Specialized Recruiting Group-Charlotte, Nc
Account manager job in Charlotte, NC
Account Director - Residential Construction (Charlotte, NC)
The Specialized Recruiting Group is partnered with a respected residential construction firm in Charlotte, NC seeking a Account Director to drive growth across their drywall, paint, and plumbing divisions. This is an excellent opportunity for a polished relationship-builder with strong construction industry experience and a passion for expanding territory and client partnerships.
About the Role
The Account Director will own the full sales cycle-from identifying new builder opportunities to closing contracts and guiding successful handoff to operations. This individual will be the face of the company for new residential and custom homebuilder clients, helping strengthen market presence and elevate the client experience.
Key Responsibilities
Manage the entire sales process from lead generation through close.
Serve as the primary contact for new residential and custom builder clients.
Build and maintain strong relationships with production and custom builders.
Identify new market opportunities and actively pursue new builder accounts.
Develop and execute a territory growth strategy with Sales leadership.
Communicate pipeline activity, revenue forecasts, and progress updates.
Partner with estimating, operations, and field teams to ensure seamless project transitions.
Maintain a healthy, accurate CRM pipeline and track all sales activities.
Monitor competitor activity, pricing, and market trends.
Represent the company at builder associations, community events, and industry functions.
Support cross-functional communication to ensure consistent service delivery.
Meet or exceed goals for revenue growth, gross profit, and new business.
What Success Looks Like
Achieves targets for revenue, profitability, and new client acquisition.
Maintains excellent communication with internal teams and clients.
Demonstrates strong analytical skills using financial and performance metrics.
Thrives in a fast-paced, growth-focused environment.
Maintains a strong presence in the field and within the builder community.
Represents the organization professionally and positively at all times.
Qualifications
Bachelor's degree in Business or related field preferred.
5+ years in sales, accountmanagement, or business development.
Residential construction experience highly preferred.
CRM and Sage experience a plus.
Proficiency in Microsoft Office Suite.
Valid driver's license and local travel required.
Physical & Work Requirements
Ability to remain productive in a primarily office-based, desk-focused role (approx. 75%).
Ability to navigate stairs and multi-level work areas as needed.
Occasional travel to job sites, builder offices, and industry events.
Ability to lift up to 15 lbs.
If you're a growth-minded sales professional with strong builder relationships and a passion for residential construction, we'd love to connect!
$86k-124k yearly est. 4d ago
Strategic Account Manager (Job ID 002724)
Innovien Solutions
Account manager job in Charlotte, NC
Our partner, a leader in patient sample management and traceability, advancing patient safety and anatomic pathology lab workflows through innovative chain-of-custody solutions, is seeking a Strategic Corporate AccountManager to join their team. With a portfolio of trusted platforms supporting enterprise healthcare environments, the organization delivers high accuracy, efficiency, and reliability, partnering with healthcare systems to modernize diagnostics operations at scale.
Overview:
We are seeking a highly driven Strategic Corporate AccountManager to lead strategy, expansion, and account penetration across enterprise level healthcare clients in the diagnostics arena. This individual will own key corporate relationships, develop long-term account roadmaps, and partner closely with regional field sales teams to drive sustained revenue growth.
The ideal candidate has a proven track record selling into large, complex healthcare organizations and excels at strategic account development, coaching field teams, and expanding footprint within existing enterprise accounts.
Key Requirements:
• 5+ years of enterprise sales or accountmanagement experience within diagnostics, healthcare, or life sciences
• Direct experience selling into pathology groups, clinical laboratories, hospitals, or health systems
• Experience creating sales strategies and playbooks to support and guide field sales teams within complex corporate accounts
• Strong background in capital equipment and or consumables, with a deep understanding of lab workflows, testing environments, and healthcare buying processes
• Demonstrated success building and executing strategic account plans focused on long-term growth and expansion
• Ability and willingness to travel up to approximately 20 percent for client meetings, joint field work, and industry events
Preferred Qualifications:
• History of top performance, including recognition such as President's Club or top territory rankings
Core Responsibilities:
• Serve as the primary relationship owner for assigned enterprise level accounts, engaging stakeholders at multiple levels within each organization
• Develop and execute customized account strategies to expand product adoption and increase revenue across corporate clients
• Manage the full sales lifecycle including discovery, solution alignment, proposal development, and contract execution
• Identify and drive cross sell and upsell opportunities within existing enterprise accounts
• Partner closely with regional sales teams to align strategy and execution across complex account structures
• Provide coaching, joint planning, and field support to ensure successful execution of account strategies
• Lead regular business reviews to assess performance, pipeline health, and growth opportunities
• Represent the organization at industry conferences, trade shows, and corporate events to maintain strong market presence and relationships
Account Executive & AccountManager
Pay: $60,000 to $70,000/year + Uncapped Commission
Type: Full-time
Schedule: Monday - Friday
GoToro is looking for a motivated Account Executive & AccountManager to join our team in a role that blends new business development with ongoing client relationship management. In this role, you will proactively prospect employers who need better recruitment advertising solutions while also managing and growing an existing book of business.
This is an ideal position for someone who thrives in the talent acquisition space, understands the challenges employers face in attracting candidates, and is excited to help clients improve hiring outcomes through strategic recruitment advertising.
What You'll Do:
New Business Development (Outbound Prospecting)
Identify and target companies across key industries that can benefit from improved recruitment marketing strategies.
Build, qualify, and nurture a pipeline of prospects through research, outreach, and follow-up.
Conduct discovery calls to uncover hiring needs, talent acquisition pain points, and advertising gaps.
Present recruitment advertising solutions that drive applicant volume, quality, and cost efficiency.
Support prospects through the sales cycle-from first outreach to signed agreement.
AccountManagement (Existing Book of Business)
Serve as the primary point of contact for your assigned clients.
Deeply understand each client's hiring goals, job mix, and recruitment challenges.
Provide performance reporting, insights, and data-driven recommendations.
Identify upsell opportunities such as additional job categories, new locations, or expanded budgets.
Ensure exceptional client satisfaction and strong renewal outcomes.
What You Bring
3+ years of experience in recruitment advertising, HR tech, staffing, talent acquisition, or B2B sales/accountmanagement.
Experience with CRM and sales tools like Salesforce, Apollo, LinkedIn, ZoomInfo, and Microsoft Office.
Comfortable with outbound outreach and managing multiple client accounts.
Excellent communication, presentation, and relationship-building skills.
Ability to translate hiring challenges into actionable advertising solutions.
Highly organized, proactive, and skilled at prioritizing in a fast-paced environment.
Why You'll Love Working Here:
Opportunity to sell and support innovative recruitment advertising solutions.
Direct impact on helping employers hire faster and more efficiently.
Collaborative, supportive team culture.
Clear path for growth in sales or accountmanagement.
Competitive compensation, bonus/commission structure, and benefits.
Benefits:
Competitive base salary with uncapped commission potential.
401(k) with 50% company match.
Health, dental, and vision coverage.
80% of your leads are provided by our in-house marketing team.
Full access to a robust sales tech stack and automation tools.
Collaborative, high-performance remote culture.
Training, mentorship, and career advancement opportunities.
GoToro is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$60k-70k yearly 4d ago
Account Executive - Consumer Product Goods
Cognizant 4.6
Account manager job in Charlotte, NC
Cognizant is one of the world's leading professional services companies, helping clients become data-enabled and data-driven in the digital era. Our industry-based,consultative approach helps companies evolve into modern businesses. By leading clients in leveraging technologies essential to modern enterprises such as IoT, artificial intelligence, digital engineering & cloud, we enable new business and operating models that unlock new value in markets around the world. Cognizant's unwavering focus on our clients is led by over 350,000 associates, who deliver services and solutions tailored to specific industries and the unique needs of the organizations we serve.
Overview
We have an exciting opportunity for a senior level Account Executive to sell the full suite of Cognizant's services and solutions into named client organizations. This role will have responsibility for pursuing 12 to 20 major lines of business within CPG verticals. Accounts will typically be oriented geographically to location but may include marquee accounts throughout the U.S. Service offerings will include: Application Development & Maintenance, Business Process Outsourcing, ER&D, and Information Technology Outsourcing. The Account Executive will work with a client partner and team that will support all Sales pursuits. An offshore team will support targeted marketing into designated accounts.
Key Responsibilities
Pursue 12-20 major accounts. Accounts are both new logos and existing accounts focused on hunting activities
Act as the account lead on assigned accounts, setting the sales strategy, and taking overall responsibility for developing and nurturing the client relationship
Drive growth through hunting new opportunities
Build and manage client relationships. Manage the shaping and closure of opportunities on assigned accounts, leveraging Cognizant specialists to support as necessary
Serve as day-to-day contact for the client where there is thin coverage of Client Partner support
Scale accounts at pace
Required Qualifications
Minimum 10 years' experience selling consulting services CPG industries.
Minimum 8 years' experience working for a Global Consulting Firm, Onshore/Offshore sales with minimum of $14M annual quota. (This may vary depending on the maturity of the Vertical that the AE is selling)
Minimum 5 years' experience selling similar Service Offerings - Applications Development & Maintenance, Business Process Outsourcing, and Information Technology Outsourcing
Demonstrated success selling deals in the $5 to $50M range
Demonstrated consecutive quarterly and yearly quota achievement in complex selling environments utilizing a solution selling model
Bachelor's degree
Preferred Experience
Advanced degree (MBA or Masters)
Proven ability to contribute to new business development efforts and to lead and manage multiple tasks in a dynamic environment
Must be detail oriented and able to manage and maintain all facets of complex assignments
Demonstrable problem-solving abilities with the aptitude to identify strategic solutions to business problems with enterprise-wide implications
Demonstrate the flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences
Top Reasons to Join Our Team
Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law.
A Good fit for the Cognizant culture
A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our “Cultural Value Drivers” are well-known and clearly communicated within the organization: Open, Visible, Driven, Empowered, Opportunity-Filled, Flexible & Collaborative.
Work Authorization
Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.
$72k-95k yearly est. 20h ago
Account Executive Regional Financial Sales
Securitas Electronic Security 3.9
Account manager job in Charlotte, NC
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services.
This is a sales role with an emphasis on lead generation and relationship building. Working from your home office, you will set appointments with and present our commercial electronic security products and services to national and large regional accounts. We offer a generous base salary plus competitive commission on product sales, as well as recurring revenue on our service packages. What's more, our world-class staff will take care of designing your clients' systems, leaving you free to do what you do best.
If this sounds like the direction in which you've been wanting to take your electronic security sales career, and if you meet our qualifications, we want to talk with you!
Essential Functions:
As an Account Executive, you must combine a hunter's drive to gain new accounts and attract market share with strong and dynamic relationship-building talents. You will need to be highly organized and detail oriented, with exceptional presentation, communication, and interpersonal skills. A solid background in electronic security sales is also a must.
Job Requirements:
Minimum 5 years of experience in the sales and delivery of commercial electronic security solutions
Prior experience in the sales and delivery of consultative service solutions
Minimum 5 years of experience attaining or exceeding high sales quotas in comparable accounts and/or markets
Successful and proven cold calling, networking, and lead generation experience
Proven negotiation acumen
Demonstrated ability to develop and implement comprehensive service/account outsourcing strategies
Availability for extensive travel within assigned territory
Bachelor's degree, preferred
Comprehensive Benefits:
Base salary plus competitive sales commission plan
Paid company training and development
Medical, Dental, Vision, Life, and Critical Illness Insurance
Company Paid Short Term and Long-Term Disability
401K with 60% Match up to 6% of salary
Paid vacation, holiday, and sick time
Tuition Reimbursement
Exceptional career advancement opportunities
Exclusive employee discounts on travel, electronics, and more
We are a nationwide provider of security solutions, and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our clients and the communities we service.
$48k-77k yearly est. 6d ago
Commercial Lines Account Manager
Stone Hendricks Group
Account manager job in Lincolnton, NC
About Us:
We are a local independent insurance agency. We are growing our Commercial business and are looking for an experienced Commercial Lines AccountManager to join our team of professionals. We encourage an environment of continuous training to allow for growth in the agency and for our employees. The Commercial Lines AccountManager provides complete support for our Commercial Lines Department with expertise in Property & Casualty Insurance and do their part of ensuring high client retention for the whole agency. This position requires exposure to all aspects of this department with diverse day-to-day responsibilities.
Job Requirements:
P&C license
Minimum of 3 years of experience as a Commercial Lines AccountManager (Preferred)
Experience working for an independent insurance agency
Experience servicing/quoting/marketing commercial insurance with multiple carriers
Must be able to multi-task and handle a heavy workload with minimal supervision
Effective communicator (verbal and written)
Working knowledge of a paperless system particularly with Applied Systems Epic management system
Experience with Microsoft Office and a proficiency in Word and Excel
Excellent organizational skills with attention to detail
Responsibilities include but are not limited to the following:
Work with Agency Principal, Producers, and Team Members
Acquire new business by identifying opportunities in the local market and cross sell of our current clients.
Order policies and issue documentation, certificates, and binders as needed
Prepare new business and account renewal submissions for marketing and proposals to obtain competitive coverage/cost ratios for clients
Provide exceptional customer service to our clients by developing and maintaining strong, long-term client relationships
Understand and promote all products offered using all possible marketing tools
Job Benefits:
Competitive Pay
Health, DI; 401k with match up to 4%; PTO; HSA with match; Licensing costs paid
$42k-57k yearly est. 1d ago
Client Executive (New Business)
Worksmart It 3.8
Account manager job in Charlotte, NC
WorkSmart is seeking a dynamic and results-driven Client Executive to join our sales team. The Client Executive identifies and pursues sales opportunities for new clients within a specific geographical area and client profile. The ideal candidate has a proven track record of closing new business in the technology field. This role requires a proactive individual with excellent communication skills and the ability to understand and meet client needs.
Core Responsibilities
Grow market share by locating, negotiating, and closing sales opportunities, including developing business relationships with prospects and key stakeholders.
Collaborate with technical staff to create, present, and refine detailed proposals with technology solutions that will meet the client's needs.
Ability to self-direct, self-pace, multi-task, and successfully perform under pressure of deadlines and conflicting priorities.
Build and maintain a robust pipeline of qualified prospects.
Develop relationships with other complimentary business partners who may refer and introduce WorkSmart into their client base.
Partner with internal teams to ensure successful client onboarding and satisfaction.
Conduct thorough needs analysis and present tailored IT solutions to potential clients.
Prepare and deliver compelling sales presentations, business cases, and proposals that align to client's desired business outcomes.
Stay up to date with industry trends, competitive landscape, and WorkSmart service offerings.
Requirements
Proven track record of closing new business in the technology field.
Strong understanding of managed IT services and information technology solutions, including:
MSP-related offerings
Microsoft-related offerings
Security-related offerings
Cloud-related offerings
Knowledge of the latest technology trends and developments.
Strong analytical and problem-solving abilities.
Excellent communication, presentation, negotiation, and interpersonal skills.
Ability to work independently, as part of a team, and with individuals at all levels of an organization.
Willingness to work a flexible schedule.
Preferred Skills:
Bachelor's degree in Business, Marketing, Information Technology, or a related field.
You'll also need:
Excellent communication (written and oral) skills
Excellent documentation and record-keeping skills
The desire and ability to learn new technology
This is a hybrid position. Employees will work both on-site and remotely. Client site visits are also an expectation of this role.
Benefits
This is a full-time salaried position with excellent benefits.
Commission pay
Health, Dental, and Vision insurance
Short and Long-Term Disability, plus Basic Life, at no cost to you
401(k) with corporate match
Wellbeing reimbursement
Up to 4 paid days per year for volunteer activities
Core Values
Our core values define our culture and how we approach working with clients, hiring new teammates, and rewarding each other, and they even allow us to consider when someone is not a good fit. We all use these core values as a filter through which we make decisions. And by embodying these values as an organization and as individuals, we will continue to grow and succeed.
Be Curious
We embrace curiosity as a driver of growth and innovation. Being curious means asking questions, seeking new perspectives, and continuously learning. It's about challenging assumptions, exploring possibilities, and staying open to change.
Be A Good Steward
We responsibly manage the resources entrusted to us-time, talent, capital, and relationships-with care and integrity. Being a good steward means acting with long-term vision, making thoughtful decisions, and leaving things better than we found them.
Put People First
We prioritize people in every decision and interaction. By leading with empathy, respect, and care, we create a culture where individuals feel valued, supported, and empowered to thrive. When people come first, everything else follows.
Be Accountable
We take ownership of our actions and outcomes. Being accountable means following through on commitments, learning from mistakes, and holding ourselves to the highest standards of integrity and performance. We own the results-good or bad-and strive to continuously improve.
$108k-195k yearly est. Auto-Apply 58d ago
National Account Manager - National Specialty Retail + National Food Service
Monster 4.7
Account manager job in Charlotte, NC
Energy:
Forget about blending in. Thats not our style. We're the risk takers, the trailblazers, the game-changers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A Day in the Life:
The National AccountManager (NSR/NFS) is tasked with being the subject matter expert for a specified group of existing accounts and spearheading the growth of both foodservice and/or specialty retail chain accounts within an assigned territory. This role involves supporting Coca-Cola exclusive commercial foodservice accounts, primarily chain restaurants and hotels, in the distribution of Monster Energy Drinks through a network of bottlers and/or ARTM distributors. The primary focus segments are National and Regional Quick Service and Casual Dining Restaurants, as well as National Hotel Chains, with potential expansion beyond these channels based on market opportunities.
As the strategic sales leader, the NAM is accountable for setting and advancing the energy brand agenda in collaboration with Coca-Cola Commercial Planning teams, Coca-Cola account teams, and their customers. The role requires working closely with assigned CCNA accountmanagers responsible for contracted chain retail accounts to increase MEC's share of business through SKU expansion, cold equipment authorizations and placements, and marketing programs. Additionally, the NAM will educate BU FSOP teams on the operational intricacies of each assigned account to ensure seamless collaboration. An essential aspect of the role is maintaining a thorough understanding of the financial status of all assigned accounts through the company's CFP program, ensuring that any changes in customer funding or support are promptly updated to reflect current standings.
The Impact You'll Make:
Identify and prioritize sales opportunities with key retailers in various channels by conducting thorough market research, analysis, and strategic assessment to maximize potential impact and drive business growth
Maintain and strengthen relationships with all key stakeholders, including but not limited to MEC Business Units, Coca-Cola Bottlers, Distributors, and Retailers, through regular engagement, strategic partnership development, and effective communication
Identify retailer-preferred routes to market, establishing and nurturing strong relationships with key bottlers, distributors, and other potential market routes to ensure efficient and effective market penetration
Continually improve business operations with advanced business analytics, leveraging various reporting tools such as Nielsen, Power BI, Slackline, IRI, VIP, CFP, etc., to identify trends, generate insights, and optimize performance
Create and present compelling, fact-based presentations to key stakeholders to effectively communicate and sell various opportunities, ensuring alignment with business objectives and stakeholder interests
Contribute to the establishment and development of overall channel objectives, ensuring alignment across multiple levels of connectivity and driving strategic initiatives for channel growth
Successfully roll out and communicate all new business opportunities across the MEC organization, ensuring seamless implementation, adoption, and integration by collaborating with relevant teams and stakeholders
Collaborate with cross-functional marketing teams to build and execute impactful national and regional programs, providing valuable sales insights and supporting marketing efforts
Manage and execute against the company's overall key objectives, tracking progress, reporting on achievements, and making necessary adjustments to ensure the successful attainment of goals
Who You Are:
Prefer a Bachelor's Degree in the field of -- Business, Marketing, Finance or related field of study
Additional Experience Desired: More than 5 years of experience in retail, broker and distributor sales environment
Additional Experience Desired: More than 5 years of experience in distributor or bottler sales environment
Computer Skills Desired: Proficiency in PowerPoint, Excel, Outlook. Proficiency in data tools that measure and track business performance, data analysis, forecasting, business analytics, and financial analysis, Power BI
Monster Energy provides a competitive total compensation; this position has an annual estimated salary of $65,000- $127,000. The actual pay may vary depending on your skills, qualifications, experience, and work location.
$65k-127k yearly 60d+ ago
National Account Manager - Amazon
Electrolux 4.3
Account manager job in Charlotte, NC
Join us to create change and have an impact in homes around the world.
At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.
Where you'll be:
This position will be based in the Charlotte, NC HQ; hybrid work policy model.
All About the Role:
We are seeking an experienced and results-driven AccountManager to lead sales efforts with Amazon across the consumables, accessories, spare parts and other related products. In this role, you will own the channel strategy, manage the P&L, and drive growth through assortment optimization, promotional planning, and collaboration with product, marketing, and merchandising teams. You will play a key role in expanding presence with Frigidaire and Electrolux brands, ensuring profitable sales and strong customer relationships.
Key Responsibilities:
Develop and execute the sales and channel strategy for Amazon, focusing on share growth and profitability
Manageaccount P&L, pricing strategies, and promotional planning for assigned product categories
Manage agency relationships by developing aligned goals, action items that align to channel plan, understand advertising and sales details
Partner with cross-functional teams on product development, commercialization, and omni-channel execution
Track and analyze sales performance, POS data, and trade spend to identify growth opportunities and improve ROI
Build and maintain collaborative planning, forecasting, and replenishment processes with customers
Analyses of all trade spend, effectiveness, and routes for Amazon metric improvements
Provide competitive and marketplace insights to inform strategy and strengthen account positioning
Minimum Qualifications
Bachelor's degree
5+ years in sales, sales operations, marketing, merchandising, or related field
Proven track record managing projects and collaborating with multiple stakeholders
Experience working with Amazon
Proven analytical and problem-solving skills
Demonstrated track record of influencing priorities and motivating cross-functional partners for support
Benefits highlights:
Discounts on our award-winning Electrolux products and services
Family-friendly benefits
Insurance policy plan
Extensive learning opportunities and flexible career path
Please be advised that we are unable to offer visa sponsorship for this position at this time.
Find more on: Electrolux Group North America:
************************************************************** Electrolux Group Careers: ********************************************
Electrolux Home Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through ******************************. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
#LI-OG1
$73k-98k yearly est. Auto-Apply 60d+ ago
Client Relationship Manager
Cary Street Partners Financial LLC 3.6
Account manager job in Charlotte, NC
Job DescriptionDescription:
The Client Service Associate provides primary support to the Wealth Management Group and must possess excellent organizational skills and interpersonal capabilities to effectively interact with employees, clients, and vendors. The position will provide support to Financial Advisors, be responsible for all administrative duties, and assist in all areas of client operations including opening new accounts and account maintenance. The Client Service Associate must be detail oriented and have the flexibility and ability to prioritize various projects and take initiative on tasks.
Position Responsibilities and Essential Functions
Provides a consistently positive client experience through excellent service and execution in maintaining client accounts.
Displays exemplary client service skills and mindset operating with a high degree of accuracy, attention to detail, organizational skills, and follow-through.
Displays deep industry knowledge in assisting clients.
Follows strict adherence to all CSP compliance policies, procedures, and standards.
Maintains client files & profiles in the contact management system.
Leads account opening, money movements, account transfers, wires & all account maintenance & documentation.
Enters data & builds client profile in eMoney.
Prepares daily & weekly transaction ledgers.
Handles alerts and action items from platforms.
Regularly prioritizes and manages time-sensitive tasks.
Masters custodial, portfolio management, and customer relationship management software and platforms.
Supports Financial Advisor by preparing correspondence and commentary, client proposals, presentations, and spreadsheets.
Manages meeting logistics, materials & presentations.
Assists with formulation of policies and procedures for opening accounts, maintenance of client files, monthly preparation of information for client billing and other operational functions performed on a regular basis.
Performs various administrative functions for the office: answering and directing phone calls, managing incoming and outgoing mail & packages, ordering supplies, & maintaining office equipment.
Assists Financial Advisors, Branch Office Manager, or Regional Manager with client or office events & initiatives.
Maintains regular and reliable attendance.
Requirements:
Professional Experience
Series 7 required
5+ years of wealth management experience
Prior professional experience preferred.
Experience in a similar role within the financial services industry preferred.
Bachelor's degree or Associate's degree required.
Experience with custodial and client relationship management systems preferred.
Knowledge of eMoney software preferred.
Personal Attributes
Excellent written and verbal communication skills to interface with clients, employees and vendors.
Unquestionable integrity and good judgment.
Strong client orientation and customer service skills.
Ability to organize and prioritize work with attention to detail.
Collaborative team player with positive attitude.
Ability to learn new processes quickly, take initiative, and multi-task with little supervision.
Proficiency with Microsoft Office Products - Power Point, Excel, Word, Outlook.
$75k-125k yearly est. 13d ago
Client Relationship Manager
Ascensus 4.3
Account manager job in Charlotte, NC
This position will work closely with all sales, service and operations partners to serve as the focal point for existing big and elite advisor plan clients and their financial advisors. Responsibilities include relationship management for these plan accounts and financial advisors ensuring a successful service experience, product enhancements and plan retention. Providing consultative advice and support as a dedicated contact to ensure execution of coordinated strategies to support the plan client and their financial professional. Promote plan retention via ownership, troubleshooting and problem resolution resulting in the prevention of escalated service issues associated with assigned accounts.
Section 2: Job Functions, Essential Duties and Responsibilities
* Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
* The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture.
* Consistently demonstrate a superior level of proactive client focus and team work.
* Leverage industry knowledge to promote client satisfaction, leading to retention and organic growth.
* Develop strong working relationships with daily client contacts.
* Provide ownership for the resolution of issues escalated by clients and financial professionals.
* Act as an internal advocate for clients and financial professionals by coordinating with internal Ascensus departments.
* Review existing book of business to identify plan retention and create strategy for non-elite advisors.
* Develop relationships with C-level decision makers for assigned accounts to develop education and communication strategies.
* Cross-sell revenue opportunities, educate financial professionals/plan sponsors regarding, products, processes and services.
* Compile data, track communications, escalations and offer solutions to enhance the Ascensus experience by optimizing plan design and promoting product features and services.
* Lead and/or participate in projects that create additional value for existing relationships.
* Compile and analyze data associated with clients and financial professionals and conduct outreach activities including call campaigns to build/strengthen existing relationships and gain share of wallet.
* Maintain proficiency with multiple partner products and Ascensus' proprietary products to effectively manage key relationships across these platforms.
* Maintain proficiency with regulatory, financial, accounting, service, operations and compliance aspects of the relationship management function
Supervision
* N/A
Section 3: Experience, Skills, Knowledge Requirements
* Bachelor's degree in business or related fields, or equivalent work experience
* Minimum of 7 years' experience in retirement services industry or related field is preferred
* Minimum of 5 years' prior experience with direct client/client equivalent relationships within a financial services administrative environment
* Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred
* Ability to work independently as required, but also work within and contribute to maintaining a highly-cohesive team environment
* Excellent analytical and problem solving skills
* Ability to work with a high level of independence
* Must be detail oriented and be able to produce high quality work within tight time constraints
* Ability to make sound business judgments while effectively balancing client needs and organizational considerations
* Excellent written and oral communication skills, including group presentation experience.
* Proficiency with Microsoft Office products including Excel, Word and PowerPoint
* Ability to coordinate and run meetings attended by senior-level personnel in both internal and external environments
* Demonstrated project management skills
* Ability to travel as required
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. No associate is permitted to work at a location outside the United States for any length of time, except for approved business travel on a limited basis. Exempt Associates traveling outside the United States on personal travel or while on PTO may work on a limited basis (e.g., occasionally checking and responding to business-critical emails or dialing into business-critical meetings) from their personal devices but not from a company-provided computer.
Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
$93k-133k yearly est. 17d ago
Major Account Manager Enterprise
Fortinet 4.8
Account manager job in Charlotte, NC
Fortinet (NASDAQ: FTNT) is a global leader in cybersecurity, securing the largest enterprise, service provider, and government organizations worldwide. Our Security Fabric architecture provides intelligent, seamless protection across the evolving attack surface, meeting the growing performance demands of the borderless network. With a commitment to security without compromise, Fortinet is trusted by over 500,000 customers globally. Join us in addressing the most critical security challenges in networked, application, cloud, or mobile environments.
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Enterprise Major AccountManager to contribute to the success of our rapidly growing business.
As a Enterprise Major AccountsManager, you will:
Play an integral role in new business pitches, foster long-term relationships, act as a catalyst in negotiating business terms to achieve enterprise-wide deployments of Fortinet solutions and deliver meaningful results for all parties involved.
Effectively on-board new clients and proactively focus on growing and developing existing accounts.
Generate a robust sales pipeline, qualify opportunities, and provide accurate forecasts.
Collaborate with internal teams to deliver contract bids, proposals, RFI/RFP responses, and Statements of Work that reflect our commitment to excellence.
Travel throughout the territory to support the needs of the business.
The Major AccountManager - Enterprise is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.
Education:
Bachelor's degree or equivalent experience; graduate degree preferred.
We Are Looking For:
An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:
Experience in selling enterprise network security solutions and services to large and complex organizations
Ability to move deals through the sales cycle, with a proven record of accomplishment of closing large deals and exceeding targets
Strong presentation, influencing, and cultural fluency skills effective for executive audiences
Excellent written and verbal communication skills
8+ years of experience selling to Major Enterprise Accounts
2+ years of experience selling enterprise network security products and services
Why Join Us:
We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.
Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.
$109k-145k yearly est. Auto-Apply 20h ago
Wealth Management Client Relationship Manager
TIAA
Account manager job in Charlotte, NC
**Wealth Client Relationship Manager** Wealth Management Client Relationship Managers at TIAA spend their time partnering with Wealth Management Advisors on deepening the relationships we share with our clients and helping them grow their practice through referrals to deliver financial solutions that ignite the dreams of the people we exist to serve.
We are proud that we've been recognized for being one of the world's most ethical companies and ranked by Diversity Inc as a Top 50 Company for diversity. We hire and develop Wealth Management Client Relationship Managers who believe in our mission of helping our clients find confidence in retirement and who personify our values.
Should the following skills reflect who you are and who you aspire to be, you will thrive as a Wealth Management Client Relationship Manager at TIAA.
- Deeply curious with a demonstrated ability to uncover the needs of the client.
- Giving and receiving constructive feedback are hallmarks of your character.
- Unlocking the value of bringing people together to leverage their skills, talents, and knowledge to achieve a common purpose is your north star.
- Motivated by finding solutions, you maintain an entrepreneurial mindset in pursuit of growth.
- Takes tremendous pride in your knowledge of the investment solutions our advisors are recommending as well was your understanding of the importance of financial planning.
- Thrives in an environment of empowerment and accountability, learns from mistakes, and applies the learning to drive performance, while maintaining an unwavering work ethic.
**Key Responsibilities and Duties**
+ The Wealth Client Relationship Manager partners with Wealth Management Advisors in delivering client service and supporting high-net worth clients. Working under moderate supervision, this job operationally leads Wealth Management advisory teams to help high-net worth clients achieve their financial goals. This includes managing the responsibilities for a book of assigned clients, supporting the implementation of financial plan recommendations and the coordination of asset consolidation.
+ Communicates clearly and succinctly, utilizing interpersonal communication and relationship building skills.
+ Manages time and resources efficiently and effectively to bring compounding value and excellence to our clients.
+ Builds meaningful and long-lasting relationships, while supporting advisors to implement TIAA advice and planning solutions.
+ All licenses and registrations must be obtained within 120 days from start date.
**Educational Requirements**
+ University (Degree) Preferred
**Work Experience**
+ 2+ Years Required; 3+ Years Preferred
**FINRA Registrations**
+ SRC Indicator: Series 7; Series 63; Series 65; Series 66
**Licenses and Certifications**
+ Life and Health Insurance License (Resident State) - Multiple Issuers required within 120 Days
**Physical Requirements**
+ Physical Requirements: Sedentary Work
**Career Level**
6IC
**Required:**
+ 2+ years of financial services experience.
+ Series 7, 66 (63 and 65), and life and health insurance licenses completed within 120 days of start date.
**Preferred:**
+ 3+ years of financial services experience.
+ Series 7, 66 (or 63 and 65), and life and health insurance licenses completed.
Related Skills
Business Development, Client Relationship Management, Collaboration, Consultative Communication, Continuous Improvement Mindset, Due Diligence, Practice Management Strategy, Prioritizes Effectively, Quantitative Analysis, Retirement Planning Selling, Sales, TIAA Products/Services Acumen, Wealth Management
**Anticipated Posting End Date:**
2026-01-16
Base Pay Range: $62,500/yr - $87,500/yr
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
_____________________________________________________________________________________________________
**Company Overview**
Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.
**Our Culture of Impact**
At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger.
**Benefits and Total Rewards**
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (********************************************************* .
**Equal Opportunity**
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Our full EEO & Non-Discrimination statement is on our careers home page (************************** , and you can read more about your rights and view government notices here (******************************************* .
**Accessibility Support**
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: **************
Email: accessibility.support@tiaa.org
**Drug and Smoking Policy**
TIAA maintains a drug-free and smoke/free workplace.
**Privacy Notices**
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (************************************************ .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (*************************************************** .
For Applicants of TIAA Global Capabilities, click here (************************************************************************************ .
For Applicants of Nuveen residing in Europe and APAC, please click here (************************************************* .
TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.
**Privacy Notices**
+ For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (************************************************ .
+ For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (*************************************************** .
+ For Applicants of TIAA Global Capabilities, click here (************************************************************************************ .
+ For Applicants of Nuveen residing in Europe and APAC, please click here (************************************************* .
**Nondiscrimination & Equal Opportunity Employment**
TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.
EEO is the Law (https://assets.phenompeople.com/CareerConnectResources/TIAAGLOBAL/documents/22-088\_EEOC\_KnowYourRights-***********88.pdf)
Pay Transparency
Philadelphia Ban the Box (https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf)
$62.5k-87.5k yearly 60d+ ago
Customer Retention Manager
CPI Security 4.7
Account manager job in Charlotte, NC
CPI Security, a national leader in residential and commercial security solutions, is looking for a Customer Retention Manager. Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation's top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses, and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work.
We are seeking a transformative and high performing Sales & Customer Retention Manager who will play a significant role managing the attrition process and help our business reach new heights. The ideal person will be a hands-on leader who will design and implement customer retention strategies and work with a team of CFL (“Customer for Life”) representatives to increase loyalty, retain business and drive sales.
What You'll Do:
Lead a team of CFL supervisors and representatives to facilitate the operations and activities within the CFL department including managing the attrition process, overseeing progress of Company resigns and Rmoves (including internal and external sales), responding to customer questions and concerns, and educating customers on proper use and maintenance of CPI Security system.
Field escalated customer issues within CFL Department and demonstrate the aptitude to diffuse difficult situations and provide resolution to the customer.
Monitor calls fielded by CFL Representatives to observe employee demeanor, professionalism, courteousness, accuracy and overall conformity to company policy and procedures and provide constructive critique and coaching when needed.
Develops and maintains a high-performing, fun and energetic culture through an action-oriented, desire-to-win leadership style.
Responsible for KPI's including, but not limited to: Rmove conversion, Resign conversion, Attrition rate, Service Level/ Average Speed Answer, Productivity, and more.
Build and maintain a high-performance team, and an engaging culture of excellence that includes, evaluating, developing, and motivating CFL representatives to achieve departmental success.
Create an environment that attracts and retains top talent. This includes identifying and providing growth opportunities for high performing employees.
Developing a talent strategy that attracts and retains a certain skill set needed for a high performing and evolving Sales and Customer Retention team.
Refine, implement, and manage metrics, KPI's, best practices, and workflow utilizing ERP and CRM analytics to consistently measure and improve performance to meet revenue targets.
Record and monitor all daily team activities in CRM for needed actions and follow ups.
Continuously look for process improvement opportunities and encourage employees to contribute new ideas and solutions to problems.
What We're Looking For:
Must be able to effectively lead, manage and motivate others
Demonstrate malleability and aptitude to learn, process and effectively implement new policies and procedures as corporate standards are modified over time
Must be able to successfully communicate and train direct reports on all policies, procedures and processes required to meet or exceed departmental requirements and goals
Must maintain a high level of product knowledge, including, but not limited to: current product features and specifications, current corporate promotions, pricing, and discounts
Ability and willingness to perform at a high level of competency to meet or exceed departmental standards while upholding the best interests of the customer and the company
Must be able to develop and sustain positive and harmonious working relationships with all customers, colleagues and direct reports
Strong verbal, written, analytical and computer skills
Good problem solving and decision-making abilities
What We Offer:
$90,000 to $120,000 annually based on experience and performance
Ongoing specialized, paid training to reach your career goals
Great medical, dental, vision, short- & long-term disability and life insurance options. PTO, 401(k) with company match
Eligible for free monitored security system after 90 days.
Education assistance - we encourage and support our employees who want to improve their skills and further their education
Engaging and fun company culture that's made up of a diverse group of people
On-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
$90k-120k yearly Auto-Apply 60d+ ago
Customer Business Unit Program Mgmt 1
Celestica 4.5
Account manager job in Charlotte, NC
Region: Americas Country: USA State/Province: New Hampshire City: Remote Employee US **Functional Area:** Sales, Marketing & Business Development (MBD) **Career Stream:** Global Customer Business Unit (GCBU) **Role:** Consultant 1 (CO1)
**Job Title:** Consultant, Customer Business Unit Program Mgmt 1
**Job Code:** CO1-MBD-CBU
**Job Level:** Level 10
**Direct/Indirect Indicator:** Indirect
**Summary**
The Global Customer Business Unit (GCBU) Program Manager acts as a vital member of the Program Management team, providing comprehensive support for the operational management of complex customer programs and projects. This role contributes directly to ensuring on-time, on-spec delivery, supporting the achievement of critical operational key performance indicators (KPIs), and meeting defined program goals. The Program Manager works closely with the Program Lead, coordinating execution activities across internal functions (Sales, Marketing, Development, Manufacturing, etc.) to ensure collaborative execution and customer satisfaction.
**Detailed Description**
The core responsibilities of the GCBU Program Manager focus on execution support and operational engagement:
+ **Account & Program Execution Support**
+ Support the Program Lead as a key point of contact for day-to-day program execution and project lifecycle management.
+ Work closely with the internal Program Lead to coordinate the account team's interface with cross-functional groups, including Development, New Product Introduction (NPI), Sales, Marketing, and Manufacturing.
+ Assist in developing comprehensive program plans, schedules, and tracking resource commitments to ensure customer deliverables are met on time and within scope.
+ Participate in program tracking meetings and operational reviews with both the customer and the internal account team, ensuring transparent communication.
+ Support the implementation and maintenance of customer business processes, communication flows, and issue escalation protocols.
+ **Performance Metrics and Delivery Assurance**
+ Assist in the tracking and reporting of all key program performance indicators (KPIs), operational metrics, and critical delivery milestones.
+ Monitor and report on overall program execution status and adherence to defined strategic and operational objectives.
+ Support the development of clear and measurable action plans to correct schedule deviations or issues impacting program scope or quality goals.
+ Participate in program execution reviews, focusing on planning, adherence to schedules, and monitoring operational efficiency.
+ Help ensure compliance with all contractual and performance commitments related to delivery, quality, and timelines.
+ **Customer Relationship & Communication**
+ Communicate with the customer as directed by the Program Lead to ensure ongoing satisfaction with products and company performance.
+ Participate in the process of receiving and documenting customer issues and complaints, helping to coordinate internal responses.
+ Assist in soliciting performance feedback, preparing customer satisfaction surveys, and communicating critical insights back to internal teams.
+ Support the Sales team and GCBU leadership by gathering and formatting necessary content for customer communications and business reviews.
**Knowledge/Skills/Competencies**
+ Strong Teamwork, Collaboration, and Communication skills, with a focus on working effectively within a large group environment.
+ Proven ability to work effectively across Cross-Functional Teams in a matrix organization structure.
+ Foundational expertise in Program Performance Management and Operational Delivery Assurance.
+ Practical knowledge of KPI definition, data tracking, and reporting methodologies.
+ Strong skills in Relationship Support and customer communication.
+ Excellent understanding of Program Lifecycle Management and operational methodologies.
+ Solid grasp of Industry, Market, and Technology relevant to the customer's business.
+ Proficiency in Data Analytics and the ability to rapidly learn and utilize internal IT tools for performance tracking.
+ High degree of computer literacy, with strong proficiency in Microsoft Office applications.
+ Excellent understanding of company capabilities, offerings, sites, and key functional teams (e.g., Celesca's ecosystem).
**Physical Demands**
**Typical Experience**
Eight (8) or more years of relevant professional experience, preferably in program management support, customer-facing roles, or strategic account execution within the relevant industry.
**Typical Education**
Bachelor's degree in a related field (e.g., Engineering, Business Management, or a technical discipline). An equivalent combination of education and experience may be considered.
**Salary**
The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: $102k-$140k Annually
Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.
Celestica is an E-Verify employer.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
$102k-140k yearly 42d ago
Manager, Mid/Large Business Customer Solutions
Charter Spectrum
Account manager job in Charlotte, NC
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Looking for an opportunity to lead a high-impact team dedicated to supporting Spectrum's largest business clients? As Manager, Mid/Large Business Customer Solutions, you will empower representatives to resolve concerns, prevent churn, and strengthen customer loyalty. Your leadership will drive performance, elevate service delivery, and ensure Spectrum achieves retention, sales and revenue goals-resulting in meaningful outcomes for our clients and business.
How You'll Make an Impact
* Lead, coach and develop a team of specialists to exceed performance metrics
* Monitor daily operations to maintain service levels, quality standards and customer satisfaction
* Implement customer solution tactics that increase loyalty, reduce churn and optimize revenue through upselling Spectrum products
* Analyze performance trends and make recommendations for team behavior and offer strategies
* Resolve escalated customer concerns in alignment with Spectrum policies and customer care standards
* Track offer performance to balance churn reduction and protect revenue
* Design and implement incentive programs focused on retention of Spectrum Business services
* Maximize results by leveraging processes, data and reports
* Support recruitment, training, development and motivation to ensure team competence and continuity
Working Conditions
* Dynamic sales and support environment focused on achieving measurable results
What You'll Bring to Spectrum
Required Qualifications
* Education: Bachelor's degree in business administration, Communications, Marketing or related field, or equivalent education and experience
* Experience:
* 3+ years of leadership experience within the technology sector (software, hardware, IT services)
* 5+ years of success leading a quota-driven B2B sales team focused on mid to large business groups
Proven ability to coach and develop teams to meet or exceed retention goals
* Skills:
* Ability to read, write and speak English clearly
* Knowledge of telecommunications and networking products, including ethernet, cloud, high-speed data and fiber
* Proficiency in call monitoring systems and tools
* Understanding of inside sales operations and processes
* Data analysis and interpretation skills
* Effective communication at all levels
* Presentation and leadership abilities
* Workflow management, productivity improvement and influence skills
* Prioritization, organization and independence
* Familiarity with billing systems such as Salesforce, ICOMS or CSG
Preferred Qualifications
* Education
* Master's degree
* Experience
* 2+ years with sales metrics, performance analytics and billing systems such as Salesforce and ICOMS
* Skills
* Telecommunications or premise-based voice and data product sales
* Experience with Microsoft Office applications
* Success in building new sales teams
* Strong data analysis
* Project and operational management skills
#LI-JH2
SCM501 2025-66622 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
$51k-91k yearly est. 35d ago
Account Manager, Client Services
Northern Technologies Group 3.9
Account manager job in Hickory, NC
The AccountManager's primary objective is to provide Transportation Insight's clients with world-class analytical and relationship management by filling the role of a long-term logistics expert/consultant.
An AccountManager will be a key component in matching the client's needs to Transportation Insight's products and services to provide efficiencies and continuous improvement. AccountManagers may also have direct accountmanagement responsibilities for smaller or less complex clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Review and analyze client data weekly for trends, issues and additional opportunities for freight cost savings.
Review open client requests. Check status and ensure progress towards request closure and client satisfaction. Review carrier performance, as well as, an assigned client's satisfaction with carrier performance.
Interdepartmental Communication at all levels both internally & externally for process improvements & client requests.
Conduct monthly client reviews. Review company tools and services available to assigned clients.
The document which tools are being utilized, the client's satisfaction with the tools and demonstrate newer tools that the client may not be utilizing, where applicable.
Attempt to engage the client on new services (organic revenue growth) and/or offer additional cost savings opportunities through cost analysis, if applicable.
Create case studies highlighting the client's use of Transportation Insight's products/services for marketing and retention purposes.
Cost minimization: Review opportunities for an assigned client to transition to more cost attractive solutions, as well as, investigate additional ways in which a client may reduce their operational cost (while maintaining an equivalent or higher level of service).
Provide training and direction to Logistics Analyst personnel
JOB REQUIREMENTS
Bachelor's degree required
Direct and external industry experience minimum 3-5 years.
KNOWLEDGE, SKILLS, AND ABILITIES
Language and Mathematical Skills
Reasoning ability
Detail oriented
Self-starter
Strong work ethic.
Ability to manage relationships with the assigned client's personnel and be empathetic to the client's needs while still managing to achieve excellent performance.
Detailed knowledge of transportation
Ability to execute Microsoft application
We provide competitive benefits that matter to you most, including:
Competitive compensation package plus eligibility for associate bonus plan
Paid and floating holidays
Paid health days
Paid time off (PTO)
Paid parental leave
Diverse Benefits package including Medical, Dental, Vision, Pet insurance, and 401(k) with Company Matching
Basic and Supplemental Life Insurance
Short-term and Long-term Disability
Mental health aid through our Employee Assistance Program (EAP)
Build relationships and take part in learning opportunities through our Employee Resource Groups
Access to professional development resources such as LinkedIn Learning
Great people know great people, all employees are eligible for our Referral Program!
**MAY PERFORM OTHER DUTIES AS ASSIGNED**
Location Eligibility
This role is open to candidates based in the following U.S. states:
Alabama, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.
Candidates must reside in one of the states listed above to be considered. Unfortunately, we are unable to move forward with applicants outside of these locations at this time.
WORK ENVIRONMENT
Standard office environment, usually indoors away from the elements with moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL EFFORT
Maintain a stationary position for extended periods; move about the office, operate computers and files, as needed; and frequently communicate with others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is required to stand, walk, and reach with hands and arms. Occasionally, the employee is required to lift boxes up to 20 pounds.
SCHEDULING
This is a full-time benefits-eligible position, working Monday through Friday; 8:00 a.m. - 5:00 p.m Eastern Time. An employee in this position must be available to work occasionally on weekends and evenings, during peak periods.
TRAVEL
Travel to client locations on an “as needed” basis (typically less than 40%).
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.
EEOC/ADA STATEMENT:
We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other status prohibited by applicable national, federal, state or local law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.
RECRUITMENT SCAM NOTICE:
Transportation Insight/Nolan Transportation Group is aware of scams involving fake job interviews and offers. Our hiring process includes a formal interview with a member of our recruitment team. We do not conduct interviews exclusively through text or instant messaging platforms. TI/NTG does not require candidates to pay for training, equipment, or any other fees as a condition of employment. Any request for payment is a scam. Official communication from our recruitment team about your application will only come from emails ending in ‘@ntgfreight.com' or from ‘***********************************.'
$80k-114k yearly est. Auto-Apply 27d ago
Corporate Account Manager
SMC Corporation 4.6
Account manager job in Charlotte, NC
PURPOSE The Corporate AccountManager is responsible for representing SMC in all business activities associated with a corporate account that requires a coordinated sales and service effort by several individuals within SMC on a national and/or global scale to win customer specifications. This person will be responsible for developing a thorough understanding of the customer's business and technological requirements, and for aligning SMC resources with the customer's objectives to obtain mutual success, while at the same time communicating progress and overall situation to SMC management.
ESSENTIAL DUTIES
* Retains and profitably grows sales through proactive management and winning specifications of Corporate Accounts.
* Meet or exceed annual growth expectations on a consistent basis.
* Presents all of SMC's capabilities, services and products to current and prospective target customers
* Serves as the primary contact for assigned customers and is responsible for customer growth
* Represents the voice of the customer's needs and goals within the organization
* Leads all aspects of the sales process, calling upon others to assist in solution development
* Own and manage customer relationship
* Develop and execute detailed customer action plan and forecast as required
* Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts; recognized and respected by customer's top management team within top rated accounts
* Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency
* Complete market reports as new and relevant information becomes available. Initiate and manage Investment Opportunities.
* Manage SMC assets appropriately and be able to successfully calculate ROI using the RINGI process
* Have passed all training required by SMC
* Be competent in all SMC sales philosophy, strategies, and tactics
* Use and accurately maintain CRM: sales calls, projects, opportunities, contacts, lead, success reports, to align customer data regionally, globally as necessary.
* Implementing complex pricing proposal and agreements that satisfy customer requests while maintaining profitability for SMC, including global agreements.
* Developing and implementing a sales channel strategy that meets the needs of the corporate account.
* Identifying new projects and opportunities at customer such as plant expansions, machinery purchases, improvements, etc.
* Consistent and timely communication with the key decision makers of the customer, including related OEM's, engineering firms, subcontractors, etc.
* Coaching/mentoring experiences with less senior sales staff and peers with a focus on the plant level salespeople at the corporate acct.
* Successfully complete other duties as prescribed by the Sales/Branch/Industry Manager
PHYSICAL DEMANDS/WORK ENVIRONMENT
* Customer facing position; with the majority time spent at customer site
* Potential travel with some extended stay away from home
* Physically capable of lifting SMC products and displays up to 50 lbs.
MINIMUM REQUIREMENTS
* Bachelor's degree in Business, Marketing, Engineering or related technical field, or equivalent experience.
* Proven sales experience with SMC or equivalent industrial automation sales experience.
* Extensive knowledge of industrial automation applications.
* Demonstrated track record of meeting and exceeding sales or performance targets.
* Comprehensive understanding of pneumatic components and their application.
* Understanding of competitive product lines.
* High level communication, negotiation, problem-solving, and leadership skills.
* Proficient in CRM and the use of computers and ability to learn new programs and tools as required.
* Clean driving record.
For internal use only:Sales001
$38k-65k yearly est. 60d+ ago
Landscape Account Manager
Specialized Recruiting Group-Charlotte, Nc
Account manager job in Charlotte, NC
The Specialized Recruiting Group is hiring a AccountManager for a well-established commercial landscape maintenance organization in Charlotte. This role is ideal for someone who enjoys client relationships, team leadership, and managing a portfolio of commercial and residential properties.
What You'll Do:
Manage all aspects of a commercial landscape maintenance portfolio, including customer satisfaction, quality standards, and enhancement opportunities
Build and maintain strong relationships with commercial clients, residential communities, HOAs, and property managers
Anticipate client needs and proactively resolve concerns
Conduct property evaluations, client meetings, and attend board meetings when requested
Oversee quality control and ensure service expectations are met
Manage financial performance, including job cost reports, budgets, and profitability goals
Collaborate with peer managers on cross-functional projects
Lead and support maintenance crews (typically 3-5 employees per crew)
Communicate daily with Crew Leaders to ensure schedules, scopes, and safety standards are followed
Coordinate labor, equipment, and materials for efficient operations
Coach, develop, and train team members through hands-on leadership
Maintain a strong focus on jobsite safety and security
What They're Looking For:
3-5+ years of related experience in landscape maintenance, construction, or a similar field
Experience managing people and coaching teams on a daily basis
Working knowledge of landscape maintenance practices, plant identification, and irrigation (preferred)
Strong communication and relationship-building skills
Ability to prioritize effectively and adapt in a fast-paced environment
Proficiency with Microsoft Outlook, Excel, and Word
Associate's or Bachelor's degree in Horticulture, Construction, or a related field (preferred)
How much does an account manager earn in Charlotte, NC?
The average account manager in Charlotte, NC earns between $34,000 and $97,000 annually. This compares to the national average account manager range of $42,000 to $110,000.
Average account manager salary in Charlotte, NC
$58,000
What are the biggest employers of Account Managers in Charlotte, NC?
The biggest employers of Account Managers in Charlotte, NC are: