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  • Strategic Account Manager (Job ID 002724)

    Innovien Solutions

    Account manager job in Charlotte, NC

    Our partner, a leader in patient sample management and traceability, advancing patient safety and anatomic pathology lab workflows through innovative chain-of-custody solutions, is seeking a Strategic Corporate Account Manager to join their team. With a portfolio of trusted platforms supporting enterprise healthcare environments, the organization delivers high accuracy, efficiency, and reliability, partnering with healthcare systems to modernize diagnostics operations at scale. Overview: We are seeking a highly driven Strategic Corporate Account Manager to lead strategy, expansion, and account penetration across enterprise level healthcare clients in the diagnostics arena. This individual will own key corporate relationships, develop long-term account roadmaps, and partner closely with regional field sales teams to drive sustained revenue growth. The ideal candidate has a proven track record selling into large, complex healthcare organizations and excels at strategic account development, coaching field teams, and expanding footprint within existing enterprise accounts. Key Requirements: • 5+ years of enterprise sales or account management experience within diagnostics, healthcare, or life sciences • Direct experience selling into pathology groups, clinical laboratories, hospitals, or health systems • Experience creating sales strategies and playbooks to support and guide field sales teams within complex corporate accounts • Strong background in capital equipment and or consumables, with a deep understanding of lab workflows, testing environments, and healthcare buying processes • Demonstrated success building and executing strategic account plans focused on long-term growth and expansion • Ability and willingness to travel up to approximately 20 percent for client meetings, joint field work, and industry events Preferred Qualifications: • History of top performance, including recognition such as President's Club or top territory rankings Core Responsibilities: • Serve as the primary relationship owner for assigned enterprise level accounts, engaging stakeholders at multiple levels within each organization • Develop and execute customized account strategies to expand product adoption and increase revenue across corporate clients • Manage the full sales lifecycle including discovery, solution alignment, proposal development, and contract execution • Identify and drive cross sell and upsell opportunities within existing enterprise accounts • Partner closely with regional sales teams to align strategy and execution across complex account structures • Provide coaching, joint planning, and field support to ensure successful execution of account strategies • Lead regular business reviews to assess performance, pipeline health, and growth opportunities • Represent the organization at industry conferences, trade shows, and corporate events to maintain strong market presence and relationships
    $44k-82k yearly est. 3d ago
  • Wholesale Commercial HVAC Territory Manager

    Epting Distributors

    Account manager job in Charlotte, NC

    Epting Distributors is a trusted supplier of HVACR equipment, parts, and supplies, serving customers across South Carolina, Georgia, and North Carolina. The company is dedicated to delivering high-quality products and exceptional service to support the needs of its clients. Epting Distributors has built a strong reputation for reliability and expertise in the HVACR industry, making it a valued partner for customers in the region. The team is committed to fostering long-term relationships while ensuring customer satisfaction. Role Description We are seeking a dedicated and results-oriented Wholesale Commercial Products Territory Manager to join our team. As a full-time, on-site position located in Charlotte, NC, this role involves managing and expanding a territory of wholesale HVACR customers. Responsibilities include building and maintaining strong customer relationships, generating leads, executing sales strategies, meeting sales targets, and providing product knowledge and support. The candidate will also collaborate with internal teams to ensure customer satisfaction and identify new business opportunities. Qualifications Sales and relationship management skills, including lead generation, account management, and negotiation Knowledge of the Commercial HVACR industry, products, and equipment Strong communication and interpersonal skills, with the ability to build rapport with customers and team members Proficiency in time management, organization, and strategic planning Problem-solving and decision-making skills in a fast-paced environment Experience with sales tools and software is beneficial Willingness to travel within the designated territory High school diploma required; a degree in Business, Sales, or a related field is a plus Prior experience in a sales or territory management role is preferred
    $46k-81k yearly est. 1d ago
  • Landscape Business Development Manager

    Specialized Recruiting Group-Charlotte, Nc

    Account manager job in Charlotte, NC

    The Specialized Recruiting Group is hiring a Business Development Manager for a well-established commercial landscape maintenance organization in Charlotte. This role is ideal for someone who enjoys client relationships, team leadership, and managing a portfolio of commercial and residential properties. What You'll Do: Manage all aspects of a commercial landscape maintenance portfolio, including customer satisfaction, quality standards, and enhancement opportunities Build and maintain strong relationships with commercial clients, residential communities, HOAs, and property managers Anticipate client needs and proactively resolve concerns Conduct property evaluations, client meetings, and attend board meetings when requested Oversee quality control and ensure service expectations are met Manage financial performance, including job cost reports, budgets, and profitability goals Collaborate with peer managers on cross-functional projects Lead and support maintenance crews (typically 3-5 employees per crew) Communicate daily with Crew Leaders to ensure schedules, scopes, and safety standards are followed Coordinate labor, equipment, and materials for efficient operations Coach, develop, and train team members through hands-on leadership Maintain a strong focus on jobsite safety and security What They're Looking For: 3-5+ years of related experience in landscape maintenance, construction, or a similar field Experience managing people and coaching teams on a daily basis Working knowledge of landscape maintenance practices, plant identification, and irrigation (preferred) Strong communication and relationship-building skills Ability to prioritize effectively and adapt in a fast-paced environment Proficiency with Microsoft Outlook, Excel, and Word Associate's or Bachelor's degree in Horticulture, Construction, or a related field (preferred)
    $73k-115k yearly est. 3d ago
  • Client Executive (New Business)

    Worksmart It 3.8company rating

    Account manager job in Charlotte, NC

    WorkSmart is seeking a dynamic and results-driven Client Executive to join our sales team. The Client Executive identifies and pursues sales opportunities for new clients within a specific geographical area and client profile. The ideal candidate has a proven track record of closing new business in the technology field. This role requires a proactive individual with excellent communication skills and the ability to understand and meet client needs. Core Responsibilities Grow market share by locating, negotiating, and closing sales opportunities, including developing business relationships with prospects and key stakeholders. Collaborate with technical staff to create, present, and refine detailed proposals with technology solutions that will meet the client's needs. Ability to self-direct, self-pace, multi-task, and successfully perform under pressure of deadlines and conflicting priorities. Build and maintain a robust pipeline of qualified prospects. Develop relationships with other complimentary business partners who may refer and introduce WorkSmart into their client base. Partner with internal teams to ensure successful client onboarding and satisfaction. Conduct thorough needs analysis and present tailored IT solutions to potential clients. Prepare and deliver compelling sales presentations, business cases, and proposals that align to client's desired business outcomes. Stay up to date with industry trends, competitive landscape, and WorkSmart service offerings. Requirements Proven track record of closing new business in the technology field. Strong understanding of managed IT services and information technology solutions, including: MSP-related offerings Microsoft-related offerings Security-related offerings Cloud-related offerings Knowledge of the latest technology trends and developments. Strong analytical and problem-solving abilities. Excellent communication, presentation, negotiation, and interpersonal skills. Ability to work independently, as part of a team, and with individuals at all levels of an organization. Willingness to work a flexible schedule. Preferred Skills: Bachelor's degree in Business, Marketing, Information Technology, or a related field. You'll also need: Excellent communication (written and oral) skills Excellent documentation and record-keeping skills The desire and ability to learn new technology This is a hybrid position. Employees will work both on-site and remotely. Client site visits are also an expectation of this role. Benefits This is a full-time salaried position with excellent benefits. Commission pay Health, Dental, and Vision insurance Short and Long-Term Disability, plus Basic Life, at no cost to you 401(k) with corporate match Wellbeing reimbursement Up to 4 paid days per year for volunteer activities Core Values Our core values define our culture and how we approach working with clients, hiring new teammates, and rewarding each other, and they even allow us to consider when someone is not a good fit. We all use these core values as a filter through which we make decisions. And by embodying these values as an organization and as individuals, we will continue to grow and succeed. Be Curious We embrace curiosity as a driver of growth and innovation. Being curious means asking questions, seeking new perspectives, and continuously learning. It's about challenging assumptions, exploring possibilities, and staying open to change. Be A Good Steward We responsibly manage the resources entrusted to us-time, talent, capital, and relationships-with care and integrity. Being a good steward means acting with long-term vision, making thoughtful decisions, and leaving things better than we found them. Put People First We prioritize people in every decision and interaction. By leading with empathy, respect, and care, we create a culture where individuals feel valued, supported, and empowered to thrive. When people come first, everything else follows. Be Accountable We take ownership of our actions and outcomes. Being accountable means following through on commitments, learning from mistakes, and holding ourselves to the highest standards of integrity and performance. We own the results-good or bad-and strive to continuously improve.
    $108k-195k yearly est. 36d ago
  • National Account Sales Executive

    Super One 4.7company rating

    Account manager job in Charlotte, NC

    The Company Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today. Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing faster systems repairs and delivering expertly executed scheduled maintenance. For more than 20 years, Miner has consistently delivered professional emergency maintenance service, equipment analysis and proactive preventative maintenance solutions to companies throughout North America. Miner solutions leave their customers more time to focus on their core business - not on the business of maintenance and materials management. Benefits At Miner we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include: Competitive pay - Plus incentive opportunities! Full benefits package that starts day one - Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage. PTO and Paid Holidays Training and mentoring - Learn from our experts in the industry Advancement opportunities View our benefits page to learn more about the Benefits offered to all Miner employees. The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern. Job Summary The National Accounts Sales Executive is responsible for generating business opportunities and meeting sales goals by building and maintaining relationships with designated Miner National Accounts. Job Responsibilities Drive and manage the sales process with designated national accounts based on the agreement executed between Miner and the national account. This includes: Contacting defined locations; Identifying client solutions; Negotiating; Quoting & Closing sales; and maintaining communications based upon Miner's approved tracking procedures. Drive KPI results to target including: site calls, site visits, site activations, revenue, gross profit, SafeACT sold, SafeCHECK sold, quotes generated, quotes closed-won, quotes closed-lost. Act as a "solutions expert" consultant in helping partners with their unique business challenges and strategic initiatives. Work with senior management to establish a clear and effective plan for growing national account sales within a defined territory / region. Collaborate with sales teams to share ideas, knowledge and new business development strategies. Work seamlessly with National Account Managers to address barriers or customer issues promptly. Utilize company CRM / Tracker to provide visibility and effectively communicate activity in assigned territory. Utilize SafeACT to provide recurring service to customers - Volume to be defined. Utilize SafeCHECK to provide national account surveys & summaries - Volume to be defined. Attend company national account introductory (rollout) sessions and/or training programs and accompany other associates or managers during ride-alongs to promptly penetrate defined national accounts. Prepare appropriate specifications and level of service expectations in accordance with existing laws, regulations, and company policies. Calculate accurate job costs & market-based pricing for solutions. Demonstrate excellent customer service when communicating with customers. Other duties assigned by supervisor. Competencies Sales Customer service Initiative Teamwork Timeliness Attention to detail Organizational skills Ability to manage a book of business while meeting goals and deadlines Requirements Experience in customer service, required. Direct business-to-business sales experience preferred. Experience in Industrial Sales, preferred. High School Diploma or GED is required. Further education is preferred. Excellent oral and written communication. Experience with Microsoft Office Products such as: Word, Excel, PowerPoint, Outlook, and Teams is preferred. Experience with Salesforce or a similar CRM is preferred. Willingness to travel frequently to meet with clients and future prospects. Must have valid drivers' license and clean driving record (Department of Motor Vehicles). Must own reliable transportation. The selected candidate will be required to pass a criminal history background check. *This job description is subject to change at any time. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls, the employee is occasionally required to stand; walk; sit; reach with hand and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. Occasionally, the employee is required to wear approved Personal Protective Equipment (PPE) when on certain parts of company and/or customer property. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in various locations, including warehouses, distribution centers, manufacturing plants, refineries and hospital settings. Employees may work with co-workers' side-by-side with a moderate level of activity being performed. Exposure to high voltage AC/DC power is very common in many work environments. The noise level in the work environment is moderate to high. Miner Ltd. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status. Disclaimer This job posting may also appear on other job boards. Be aware that job postings on external job boards may not be authorized by OnPoint Group and may contain inaccurate or incomplete information. While we encourage you to explore these opportunities, please be aware that we do not endorse or control the content on these external sites. We are not responsible for the accuracy, completeness, or reliability of information posted on other job sites, and we are not liable for any damages or losses that may arise from your use of that information. You are solely responsible for verifying the accuracy and completeness of any information you obtain from external sources. Applicants should refer to OnPoint Group's Careers Page for the most accurate job posting and reach out to the Company with any questions about a job posting. Salary Range The pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications, and geographic location. Employees may be eligible for additional incentive pay. Salary Description $60,000 - $80,000 per year + commission
    $60k-80k yearly 12d ago
  • National Account Manager - National Specialty Retail + National Food Service

    Monster 4.7company rating

    Account manager job in Charlotte, NC

    Energy: Forget about blending in. Thats not our style. We're the risk takers, the trailblazers, the game-changers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A Day in the Life: The National Account Manager (NSR/NFS) is tasked with being the subject matter expert for a specified group of existing accounts and spearheading the growth of both foodservice and/or specialty retail chain accounts within an assigned territory. This role involves supporting Coca-Cola exclusive commercial foodservice accounts, primarily chain restaurants and hotels, in the distribution of Monster Energy Drinks through a network of bottlers and/or ARTM distributors. The primary focus segments are National and Regional Quick Service and Casual Dining Restaurants, as well as National Hotel Chains, with potential expansion beyond these channels based on market opportunities. As the strategic sales leader, the NAM is accountable for setting and advancing the energy brand agenda in collaboration with Coca-Cola Commercial Planning teams, Coca-Cola account teams, and their customers. The role requires working closely with assigned CCNA account managers responsible for contracted chain retail accounts to increase MEC's share of business through SKU expansion, cold equipment authorizations and placements, and marketing programs. Additionally, the NAM will educate BU FSOP teams on the operational intricacies of each assigned account to ensure seamless collaboration. An essential aspect of the role is maintaining a thorough understanding of the financial status of all assigned accounts through the company's CFP program, ensuring that any changes in customer funding or support are promptly updated to reflect current standings. The Impact You'll Make: Identify and prioritize sales opportunities with key retailers in various channels by conducting thorough market research, analysis, and strategic assessment to maximize potential impact and drive business growth Maintain and strengthen relationships with all key stakeholders, including but not limited to MEC Business Units, Coca-Cola Bottlers, Distributors, and Retailers, through regular engagement, strategic partnership development, and effective communication Identify retailer-preferred routes to market, establishing and nurturing strong relationships with key bottlers, distributors, and other potential market routes to ensure efficient and effective market penetration Continually improve business operations with advanced business analytics, leveraging various reporting tools such as Nielsen, Power BI, Slackline, IRI, VIP, CFP, etc., to identify trends, generate insights, and optimize performance Create and present compelling, fact-based presentations to key stakeholders to effectively communicate and sell various opportunities, ensuring alignment with business objectives and stakeholder interests Contribute to the establishment and development of overall channel objectives, ensuring alignment across multiple levels of connectivity and driving strategic initiatives for channel growth Successfully roll out and communicate all new business opportunities across the MEC organization, ensuring seamless implementation, adoption, and integration by collaborating with relevant teams and stakeholders Collaborate with cross-functional marketing teams to build and execute impactful national and regional programs, providing valuable sales insights and supporting marketing efforts Manage and execute against the company's overall key objectives, tracking progress, reporting on achievements, and making necessary adjustments to ensure the successful attainment of goals Who You Are: Prefer a Bachelor's Degree in the field of -- Business, Marketing, Finance or related field of study Additional Experience Desired: More than 5 years of experience in retail, broker and distributor sales environment Additional Experience Desired: More than 5 years of experience in distributor or bottler sales environment Computer Skills Desired: Proficiency in PowerPoint, Excel, Outlook. Proficiency in data tools that measure and track business performance, data analysis, forecasting, business analytics, and financial analysis, Power BI Monster Energy provides a competitive total compensation; this position has an annual estimated salary of $65,000- $127,000. The actual pay may vary depending on your skills, qualifications, experience, and work location.
    $65k-127k yearly 60d+ ago
  • National Account Manager - D2C & 3P

    Electrolux 4.3company rating

    Account manager job in Charlotte, NC

    Join us to create change and have an impact in homes around the world. At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Where you'll be: This position will be based in Charlotte NC. All About the Role: We are seeking an experienced and results-driven National Account Manager to lead sales efforts with Direct to Consumer and key 3P channels across consumables, accessories, spare parts and other related products. In this role, you will own the channel strategy, manage the P&L, and drive growth through assortment optimization, promotional planning, and collaboration with product, marketing, and merchandising teams. You will play a key role in expanding presence with Smart Choice, Frigidaire and Electrolux brands, ensuring profitable sales and strong customer relationships. Key Responsibilities: Develop and execute the sales and channel strategy for Direct to Consumer and 3P listings, focusing on share growth and profitability Manage account P&L, pricing strategies, and promotional planning for assigned product categories Collaborate with internal advertising teams, agencies, and develop campaigns generating profitable sales growth. Partner with cross-functional teams on product development, commercialization, and omni-channel execution Track and analyze sales performance, POS data, and trade spend to identify growth opportunities and improve ROI Build and maintain collaborative planning, forecasting, and replenishment processes Manage industry insights for assigned product categories Provide competitive and marketplace insights to inform strategy and strengthen account positioning Minimum Qualifications Bachelor's degree, MBA preferred 5+ years in sales, sales operations, marketing, merchandising, or related field Minimum 3 years' experience working in Direct to Consumer or e-commerce channels Proven track record managing projects and collaborating with multiple stakeholders Proven analytical and problem-solving skills. Demonstrated track record of influencing priorities and motivating cross-functional partners for support. Ability to travel up to 25% Benefits highlights: Discounts on our award-winning Electrolux products and services Family-friendly benefits Insurance policy plan Extensive learning opportunities and flexible career path Please be advised that we are unable to offer visa sponsorship for this position at this time. Find more on: Electrolux Group North America: ************************************************************** Electrolux Group Careers: ******************************************** Electrolux Consumer Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through ******************************. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. #LI-OG1
    $73k-98k yearly est. Auto-Apply 4d ago
  • Client Success Executive

    Passport Labs 4.1company rating

    Account manager job in Charlotte, NC

    Title: Client Success Executive Department: Client Success Reports To: Client Success Principle FLSA Status: Exempt As a Client Success Executive (CSE) at Passport, you will be expected to proactively expand our strategic footprint with a portfolio of flagship clients. You will be required to develop relationships, influence strategic direction and maximize client value. Your primary focus will be to retain and grow your portfolio and you'll be provided with the tools and budget to be highly valuable, engaging and consultative. As a CSE, you will be the most senior of our Client Success positions and will be responsible for a portfolio of our largest clients. At Passport, we believe in deep-rooted, authentic, value-driven client partnerships founded on shared objectives and joint success. This client-centric approach is part of both our policy and our culture. Responsibilities: Manage an enterprise client portfolio Drive success across a portfolio of multiple accounts Prioritize accounts according to risk and growth opportunity Manage client health and ensure account retention Elevate the conversation Identify, target and engage strategic stakeholders Extend reach into new departments/divisions Provide structure and direction to extend accounts Maintain and expand client relationships Maximize client value Provide clear direction and next steps to continue increasing value Drive new business growth through greater advocacy and reference-ability Increase client satisfaction Create relationships founded on value Teach and advocate industry best practices About You: You have a passion for customer experience and growing revenue. You are analytical. You are organized. Your clients are regularly impressed by you, and you can juggle it all. You have a continuous improvement mindset for your own learnings. You are passionate, self-motivated, and business-minded. You are an excellent communicator - you know how to listen and present with the best. You understand value drivers in recurring revenue business models and know how to leverage them for the benefit of the customer and your company. Qualifications: 6+ years experience in customer success, account management or sales Experience with account management Analytical and process-oriented mindset Demonstrated desire for continuous learning and improvement Excellent communication and presentations skills About Us: Passport is the technology leader in parking compliance and curbside payment solutions. By helping cities integrate paid parking, enforcement operations, and payment infrastructure into one software solution, Passport provides the only platform that connects the complexities of mobility to efficiently manage and monetize the curb. From mobile payments to citation issuance, permitting technology and more, Passport is empowering cities of all sizes with better insights to improve parking turnover, expand revenue opportunities, and create better compliance. Passport is trusted by more than 800 clients across North America. Passport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Please Note: At this time, Passport Labs, Inc. is unable to offer any form of employment sponsorship (e.g., H-1B, TN, F-1 OPT, or other work visas). Candidates must be legally authorized to work in the United States without current or future sponsorship.
    $109k-196k yearly est. Auto-Apply 15d ago
  • Client Relationship Manager

    Cary Street Partners Financial LLC 3.6company rating

    Account manager job in Charlotte, NC

    Job DescriptionDescription: The Client Service Associate provides primary support to the Wealth Management Group and must possess excellent organizational skills and interpersonal capabilities to effectively interact with employees, clients, and vendors. The position will provide support to Financial Advisors, be responsible for all administrative duties, and assist in all areas of client operations including opening new accounts and account maintenance. The Client Service Associate must be detail oriented and have the flexibility and ability to prioritize various projects and take initiative on tasks. Position Responsibilities and Essential Functions Provides a consistently positive client experience through excellent service and execution in maintaining client accounts. Displays exemplary client service skills and mindset operating with a high degree of accuracy, attention to detail, organizational skills, and follow-through. Displays deep industry knowledge in assisting clients. Follows strict adherence to all CSP compliance policies, procedures, and standards. Maintains client files & profiles in the contact management system. Leads account opening, money movements, account transfers, wires & all account maintenance & documentation. Enters data & builds client profile in eMoney. Prepares daily & weekly transaction ledgers. Handles alerts and action items from platforms. Regularly prioritizes and manages time-sensitive tasks. Masters custodial, portfolio management, and customer relationship management software and platforms. Supports Financial Advisor by preparing correspondence and commentary, client proposals, presentations, and spreadsheets. Manages meeting logistics, materials & presentations. Assists with formulation of policies and procedures for opening accounts, maintenance of client files, monthly preparation of information for client billing and other operational functions performed on a regular basis. Performs various administrative functions for the office: answering and directing phone calls, managing incoming and outgoing mail & packages, ordering supplies, & maintaining office equipment. Assists Financial Advisors, Branch Office Manager, or Regional Manager with client or office events & initiatives. Maintains regular and reliable attendance. Requirements: Professional Experience Series 7 required 5+ years of wealth management experience Prior professional experience preferred. Experience in a similar role within the financial services industry preferred. Bachelor's degree or Associate's degree required. Experience with custodial and client relationship management systems preferred. Knowledge of eMoney software preferred. Personal Attributes Excellent written and verbal communication skills to interface with clients, employees and vendors. Unquestionable integrity and good judgment. Strong client orientation and customer service skills. Ability to organize and prioritize work with attention to detail. Collaborative team player with positive attitude. Ability to learn new processes quickly, take initiative, and multi-task with little supervision. Proficiency with Microsoft Office Products - Power Point, Excel, Word, Outlook.
    $75k-125k yearly est. 21d ago
  • National Account Manager (South & Mid Atlantic, Southeast, S. Florida)

    Evolus 4.2company rating

    Account manager job in Charlotte, NC

    Evolus is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are seeking an experienced and driven National Accounts Manager to join our National Accounts team reporting to the Executive Director, National Accounts. As a successful candidate, you are a seasoned professional with broad experience in both sales and marketing, who thrives in a highly dynamic, fast-growing environment, and capable of delivering quick results. In this role, you effectively engage and influence customers. You enjoy a fast-paced, ever-changing environment, new challenges, and evolving your skills. If you join our team, you will be working on some of the most exciting opportunities and challenges we face, with a team that values growth, recognition, and camaraderie. If you are looking for an opportunity to exhibit your knowledge and technical abilities in a unique environment, then look no further! In this role, you will be challenged to drive the success of Evolus in an effort to build a brand like no other. Essential duties and responsibilities where you'll make the biggest impact… Own the relationship with all assigned national accounts, leading all sales initiatives and aligning marketing and field sales support to maximize performance Deliver on revenue goals by negotiating and managing customer contracts, driving strategic account plans, and expanding partnerships Collaborate cross-functionally with sales, marketing, and internal stakeholders to design and execute customized strategies for key accounts Actively communicate relevant information and deliverables to senior leadership and internal stakeholders Responsible for ensuring compliance with all federal, state, local and company policies Represent Evolus at national and regional trade shows, industry events, and client-facing engagements Attend and participate in marketing and sales meetings as requested Expand consumer exposure to brand through consumer-focused National Account initiatives to achieve company goals with expansion of consumer base. Provide competitive analysis on consumer related loyalty programs and memberships to leadership Determine areas of opportunity to broaden adoption of consumer-based initiatives Home Office - With frequent travel within South & Mid Atlantic, Southeast, S. Florida Regions May perform other related duties as required and/or assigned Qualifications and Skills You'll Bring to the Team… Bachelor's degree in Life Sciences, Business, or related field 5+ years of managing National/Key Account sales success across multi-state territories in the pharmaceutical or aesthetics industry (or highly transferable equivalent) Medical marketing experience or equivalent transferable experience Strong analytical acumen with proven experience using data to drive decisions, contract negotiations, and account growth Exceptional communication skills-able to present complex technical and financial concepts with clarity and influence Demonstrated ability to plan, prioritize, and execute strategies that achieve or exceed revenue goals Highly self-motivated, adaptable, and detail-oriented with a strong team mindset. Proficiency with CRM tools and the Microsoft Office Suite Willingness and ability to travel up to 60 - 65% of the time Preferred Qualifications… MBA or advanced degree in Business, Marketing, or related field Proven track record in the aesthetics, beauty, or luxury consumer products industry, particularly within national account or brand partnership management Experience launching and scaling new products in competitive markets Demonstrated success in negotiating high-value contracts and building long-term partnerships with national retail or healthcare chains Strong understanding of consumer loyalty programs, subscription models, and digital engagement strategies Background in data-driven decision-making using CRM analytics, market intelligence, and performance metrics Established industry network with relationships in aesthetics, dermatology, or med-spa channels Experience leading cross-functional initiatives that blend sales, marketing, and operational execution Compensation & Total Rewards This is an Exempt position. The expected pay range for this position is $135,000 to $150,000. You are eligible for a sales incentive compensation terms and conditions apply. Your actual base salary will be determined on a case-by-case basis and may vary based on a number of considerations including but not limited to role-relevant knowledge and skills, experience, education, geographic location, certifications, and more. We offer more than just a paycheck, and your base salary is just the start! Stay happy and healthy with our competitive suite of medical, dental and vision benefits to help you feel your best and be your best. We also provide those benefits you shouldn't have to worry about, from employer covered life insurance to short-term disability. Take advantage of the 401k match offered by Evolus and let us invest in your future. You may also be eligible for new hire equity and long-term incentives in the form of RSUs, stock options, and/or discretionary bonuses. We offer mental health and wellbeing resources for you to develop skills to find your calm, boost your confidence, and show up as your best self in work and life. Travel or relax and come back feeling refreshed with our flexible paid time off program for exempt employees and a paid time off accrual plan for non-exempt employees. Did we mention the holiday soft closure between the Christmas and New Years holidays? We have that, too. Additional perks include regularly catered team meals at our Evolus Headquarters, a fully stocked kitchen (Kombucha & Coffee included), and the opportunity to join an organization where our values of Grit, Impact, Fun, and Transparency are displayed daily. Evolus takes pride in being a company on the forefront of innovation, while being committed to conducting its business with the highest degrees of integrity, professionalism, and social responsibility. We are also committed to complying with all laws and regulations that apply to our business. Employee welfare is no different. Here at Evolus, we don't just work together, we've built a culture of inclusion! Because of this, you'll find yourself immersed in an environment that not only promotes respect, collaboration and team building, but a community too. And that's just the tip of the iceberg. Join our team and see for yourself! EOE M/F/D/V. For more information, please visit our website at ************** or reach out to [email protected]. #LI-HH1 #LI-REMOTE
    $135k-150k yearly Auto-Apply 53d ago
  • Customer Business Unit Program Mgmt 1

    Celestica 4.5company rating

    Account manager job in Charlotte, NC

    Region: Americas Country: USA State/Province: New Hampshire City: Remote Employee US **Functional Area:** Sales, Marketing & Business Development (MBD) **Career Stream:** Global Customer Business Unit (GCBU) **Role:** Consultant 1 (CO1) **Job Title:** Consultant, Customer Business Unit Program Mgmt 1 **Job Code:** CO1-MBD-CBU **Job Level:** Level 10 **Direct/Indirect Indicator:** Indirect **Summary** The Global Customer Business Unit (GCBU) Program Manager acts as a vital member of the Program Management team, providing comprehensive support for the operational management of complex customer programs and projects. This role contributes directly to ensuring on-time, on-spec delivery, supporting the achievement of critical operational key performance indicators (KPIs), and meeting defined program goals. The Program Manager works closely with the Program Lead, coordinating execution activities across internal functions (Sales, Marketing, Development, Manufacturing, etc.) to ensure collaborative execution and customer satisfaction. **Detailed Description** The core responsibilities of the GCBU Program Manager focus on execution support and operational engagement: + **Account & Program Execution Support** + Support the Program Lead as a key point of contact for day-to-day program execution and project lifecycle management. + Work closely with the internal Program Lead to coordinate the account team's interface with cross-functional groups, including Development, New Product Introduction (NPI), Sales, Marketing, and Manufacturing. + Assist in developing comprehensive program plans, schedules, and tracking resource commitments to ensure customer deliverables are met on time and within scope. + Participate in program tracking meetings and operational reviews with both the customer and the internal account team, ensuring transparent communication. + Support the implementation and maintenance of customer business processes, communication flows, and issue escalation protocols. + **Performance Metrics and Delivery Assurance** + Assist in the tracking and reporting of all key program performance indicators (KPIs), operational metrics, and critical delivery milestones. + Monitor and report on overall program execution status and adherence to defined strategic and operational objectives. + Support the development of clear and measurable action plans to correct schedule deviations or issues impacting program scope or quality goals. + Participate in program execution reviews, focusing on planning, adherence to schedules, and monitoring operational efficiency. + Help ensure compliance with all contractual and performance commitments related to delivery, quality, and timelines. + **Customer Relationship & Communication** + Communicate with the customer as directed by the Program Lead to ensure ongoing satisfaction with products and company performance. + Participate in the process of receiving and documenting customer issues and complaints, helping to coordinate internal responses. + Assist in soliciting performance feedback, preparing customer satisfaction surveys, and communicating critical insights back to internal teams. + Support the Sales team and GCBU leadership by gathering and formatting necessary content for customer communications and business reviews. **Knowledge/Skills/Competencies** + Strong Teamwork, Collaboration, and Communication skills, with a focus on working effectively within a large group environment. + Proven ability to work effectively across Cross-Functional Teams in a matrix organization structure. + Foundational expertise in Program Performance Management and Operational Delivery Assurance. + Practical knowledge of KPI definition, data tracking, and reporting methodologies. + Strong skills in Relationship Support and customer communication. + Excellent understanding of Program Lifecycle Management and operational methodologies. + Solid grasp of Industry, Market, and Technology relevant to the customer's business. + Proficiency in Data Analytics and the ability to rapidly learn and utilize internal IT tools for performance tracking. + High degree of computer literacy, with strong proficiency in Microsoft Office applications. + Excellent understanding of company capabilities, offerings, sites, and key functional teams (e.g., Celesca's ecosystem). **Physical Demands** **Typical Experience** Eight (8) or more years of relevant professional experience, preferably in program management support, customer-facing roles, or strategic account execution within the relevant industry. **Typical Education** Bachelor's degree in a related field (e.g., Engineering, Business Management, or a technical discipline). An equivalent combination of education and experience may be considered. **Salary** The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: $102k-$140k Annually Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
    $102k-140k yearly 20d ago
  • Account Manager, Client Services

    Northern Technologies Group 3.9company rating

    Account manager job in Hickory, NC

    The Account Manager's primary objective is to provide Transportation Insight's clients with world-class analytical and relationship management by filling the role of a long-term logistics expert/consultant. An Account Manager will be a key component in matching the client's needs to Transportation Insight's products and services to provide efficiencies and continuous improvement. Account Managers may also have direct account management responsibilities for smaller or less complex clients. ESSENTIAL DUTIES AND RESPONSIBILITIES Review and analyze client data weekly for trends, issues and additional opportunities for freight cost savings. Review open client requests. Check status and ensure progress towards request closure and client satisfaction. Review carrier performance, as well as, an assigned client's satisfaction with carrier performance. Interdepartmental Communication at all levels both internally & externally for process improvements & client requests. Conduct monthly client reviews. Review company tools and services available to assigned clients. The document which tools are being utilized, the client's satisfaction with the tools and demonstrate newer tools that the client may not be utilizing, where applicable. Attempt to engage the client on new services (organic revenue growth) and/or offer additional cost savings opportunities through cost analysis, if applicable. Create case studies highlighting the client's use of Transportation Insight's products/services for marketing and retention purposes. Cost minimization: Review opportunities for an assigned client to transition to more cost attractive solutions, as well as, investigate additional ways in which a client may reduce their operational cost (while maintaining an equivalent or higher level of service). Provide training and direction to Logistics Analyst personnel JOB REQUIREMENTS Bachelor's degree required Direct and external industry experience minimum 3-5 years. KNOWLEDGE, SKILLS, AND ABILITIES Language and Mathematical Skills Reasoning ability Detail oriented Self-starter Strong work ethic. Ability to manage relationships with the assigned client's personnel and be empathetic to the client's needs while still managing to achieve excellent performance. Detailed knowledge of transportation Ability to execute Microsoft application We provide competitive benefits that matter to you most, including: Competitive compensation package plus eligibility for associate bonus plan Paid and floating holidays Paid health days Paid time off (PTO) Paid parental leave Diverse Benefits package including Medical, Dental, Vision, Pet insurance, and 401(k) with Company Matching Basic and Supplemental Life Insurance Short-term and Long-term Disability Mental health aid through our Employee Assistance Program (EAP) Build relationships and take part in learning opportunities through our Employee Resource Groups Access to professional development resources such as LinkedIn Learning Great people know great people, all employees are eligible for our Referral Program! **MAY PERFORM OTHER DUTIES AS ASSIGNED** Location Eligibility This role is open to candidates based in the following U.S. states: Alabama, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin. Candidates must reside in one of the states listed above to be considered. Unfortunately, we are unable to move forward with applicants outside of these locations at this time. WORK ENVIRONMENT Standard office environment, usually indoors away from the elements with moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL EFFORT Maintain a stationary position for extended periods; move about the office, operate computers and files, as needed; and frequently communicate with others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is required to stand, walk, and reach with hands and arms. Occasionally, the employee is required to lift boxes up to 20 pounds. SCHEDULING This is a full-time benefits-eligible position, working Monday through Friday; 8:00 a.m. - 5:00 p.m Eastern Time. An employee in this position must be available to work occasionally on weekends and evenings, during peak periods. TRAVEL Travel to client locations on an “as needed” basis (typically less than 40%). DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. EEOC/ADA STATEMENT: We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other status prohibited by applicable national, federal, state or local law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce. RECRUITMENT SCAM NOTICE: Transportation Insight/Nolan Transportation Group is aware of scams involving fake job interviews and offers. Our hiring process includes a formal interview with a member of our recruitment team. We do not conduct interviews exclusively through text or instant messaging platforms. TI/NTG does not require candidates to pay for training, equipment, or any other fees as a condition of employment. Any request for payment is a scam. Official communication from our recruitment team about your application will only come from emails ending in ‘@ntgfreight.com' or from ‘***********************************.'
    $80k-114k yearly est. Auto-Apply 5d ago
  • Wealth Management Client Relationship Manager

    TIAA

    Account manager job in Charlotte, NC

    **Wealth Client Relationship Manager** Wealth Management Client Relationship Managers at TIAA spend their time partnering with Wealth Management Advisors on deepening the relationships we share with our clients and helping them grow their practice through referrals to deliver financial solutions that ignite the dreams of the people we exist to serve. We are proud that we've been recognized for being one of the world's most ethical companies and ranked by Diversity Inc as a Top 50 Company for diversity. We hire and develop Wealth Management Client Relationship Managers who believe in our mission of helping our clients find confidence in retirement and who personify our values. Should the following skills reflect who you are and who you aspire to be, you will thrive as a Wealth Management Client Relationship Manager at TIAA. - Deeply curious with a demonstrated ability to uncover the needs of the client. - Giving and receiving constructive feedback are hallmarks of your character. - Unlocking the value of bringing people together to leverage their skills, talents, and knowledge to achieve a common purpose is your north star. - Motivated by finding solutions, you maintain an entrepreneurial mindset in pursuit of growth. - Takes tremendous pride in your knowledge of the investment solutions our advisors are recommending as well was your understanding of the importance of financial planning. - Thrives in an environment of empowerment and accountability, learns from mistakes, and applies the learning to drive performance, while maintaining an unwavering work ethic. **Key Responsibilities and Duties** + The Wealth Client Relationship Manager partners with Wealth Management Advisors in delivering client service and supporting high-net worth clients. Working under moderate supervision, this job operationally leads Wealth Management advisory teams to help high-net worth clients achieve their financial goals. This includes managing the responsibilities for a book of assigned clients, supporting the implementation of financial plan recommendations and the coordination of asset consolidation. + Communicates clearly and succinctly, utilizing interpersonal communication and relationship building skills. + Manages time and resources efficiently and effectively to bring compounding value and excellence to our clients. + Builds meaningful and long-lasting relationships, while supporting advisors to implement TIAA advice and planning solutions. + All licenses and registrations must be obtained within 120 days from start date. **Educational Requirements** + University (Degree) Preferred **Work Experience** + 2+ Years Required; 3+ Years Preferred **FINRA Registrations** + SRC Indicator: Series 7; Series 63; Series 65; Series 66 **Licenses and Certifications** + Life and Health Insurance License (Resident State) - Multiple Issuers required within 120 Days **Physical Requirements** + Physical Requirements: Sedentary Work **Career Level** 6IC **Required:** + 2+ years of financial services experience. + Series 7, 66 (63 and 65), and life and health insurance licenses completed within 120 days of start date. **Preferred:** + 3+ years of financial services experience. + Series 7, 66 (or 63 and 65), and life and health insurance licenses completed. Related Skills Business Development, Client Relationship Management, Collaboration, Consultative Communication, Continuous Improvement Mindset, Due Diligence, Practice Management Strategy, Prioritizes Effectively, Quantitative Analysis, Retirement Planning Selling, Sales, TIAA Products/Services Acumen, Wealth Management **Anticipated Posting End Date:** 2026-01-05 Base Pay Range: $62,500/yr - $87,500/yr Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). _____________________________________________________________________________________________________ **Company Overview** Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us. **Our Culture of Impact** At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger. **Benefits and Total Rewards** The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (********************************************************* . **Equal Opportunity** We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. Our full EEO & Non-Discrimination statement is on our careers home page (************************** , and you can read more about your rights and view government notices here (******************************************* . **Accessibility Support** TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: Phone: ************** Email: accessibility.support@tiaa.org **Drug and Smoking Policy** TIAA maintains a drug-free and smoke/free workplace. **Privacy Notices** For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (************************************************ . For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (*************************************************** . For Applicants of TIAA Global Capabilities, click here (************************************************************************************ . For Applicants of Nuveen residing in Europe and APAC, please click here (************************************************* . TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being. **Privacy Notices** + For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (************************************************ . + For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (*************************************************** . + For Applicants of TIAA Global Capabilities, click here (************************************************************************************ . + For Applicants of Nuveen residing in Europe and APAC, please click here (************************************************* . **Nondiscrimination & Equal Opportunity Employment** TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace. EEO is the Law (https://assets.phenompeople.com/CareerConnectResources/TIAAGLOBAL/documents/22-088\_EEOC\_KnowYourRights-***********88.pdf) Pay Transparency Philadelphia Ban the Box (https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf)
    $62.5k-87.5k yearly 60d+ ago
  • Customer Retention Manager

    CPI Security 4.7company rating

    Account manager job in Charlotte, NC

    CPI Security, a national leader in residential and commercial security solutions, is looking for a Customer Retention Manager. Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation's top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses, and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work. We are seeking a transformative and high performing Sales & Customer Retention Manager who will play a significant role managing the attrition process and help our business reach new heights. The ideal person will be a hands-on leader who will design and implement customer retention strategies and work with a team of CFL (“Customer for Life”) representatives to increase loyalty, retain business and drive sales. What You'll Do: Lead a team of CFL supervisors and representatives to facilitate the operations and activities within the CFL department including managing the attrition process, overseeing progress of Company resigns and Rmoves (including internal and external sales), responding to customer questions and concerns, and educating customers on proper use and maintenance of CPI Security system. Field escalated customer issues within CFL Department and demonstrate the aptitude to diffuse difficult situations and provide resolution to the customer. Monitor calls fielded by CFL Representatives to observe employee demeanor, professionalism, courteousness, accuracy and overall conformity to company policy and procedures and provide constructive critique and coaching when needed. Develops and maintains a high-performing, fun and energetic culture through an action-oriented, desire-to-win leadership style. Responsible for KPI's including, but not limited to: Rmove conversion, Resign conversion, Attrition rate, Service Level/ Average Speed Answer, Productivity, and more. Build and maintain a high-performance team, and an engaging culture of excellence that includes, evaluating, developing, and motivating CFL representatives to achieve departmental success. Create an environment that attracts and retains top talent. This includes identifying and providing growth opportunities for high performing employees. Developing a talent strategy that attracts and retains a certain skill set needed for a high performing and evolving Sales and Customer Retention team. Refine, implement, and manage metrics, KPI's, best practices, and workflow utilizing ERP and CRM analytics to consistently measure and improve performance to meet revenue targets. Record and monitor all daily team activities in CRM for needed actions and follow ups. Continuously look for process improvement opportunities and encourage employees to contribute new ideas and solutions to problems. What We're Looking For: Must be able to effectively lead, manage and motivate others Demonstrate malleability and aptitude to learn, process and effectively implement new policies and procedures as corporate standards are modified over time Must be able to successfully communicate and train direct reports on all policies, procedures and processes required to meet or exceed departmental requirements and goals Must maintain a high level of product knowledge, including, but not limited to: current product features and specifications, current corporate promotions, pricing, and discounts Ability and willingness to perform at a high level of competency to meet or exceed departmental standards while upholding the best interests of the customer and the company Must be able to develop and sustain positive and harmonious working relationships with all customers, colleagues and direct reports Strong verbal, written, analytical and computer skills Good problem solving and decision-making abilities What We Offer: $90,000 to $120,000 annually based on experience and performance Ongoing specialized, paid training to reach your career goals Great medical, dental, vision, short- & long-term disability and life insurance options. PTO, 401(k) with company match Eligible for free monitored security system after 90 days. Education assistance - we encourage and support our employees who want to improve their skills and further their education Engaging and fun company culture that's made up of a diverse group of people On-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
    $90k-120k yearly Auto-Apply 60d+ ago
  • Manager, Mid/Large Business Customer Solutions

    Charter Spectrum

    Account manager job in Charlotte, NC

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Looking for an opportunity to lead a high-impact team dedicated to supporting Spectrum's largest business clients? As Manager, Mid/Large Business Customer Solutions, you will empower representatives to resolve concerns, prevent churn, and strengthen customer loyalty. Your leadership will drive performance, elevate service delivery, and ensure Spectrum achieves retention, sales and revenue goals-resulting in meaningful outcomes for our clients and business. How You'll Make an Impact * Lead, coach and develop a team of specialists to exceed performance metrics * Monitor daily operations to maintain service levels, quality standards and customer satisfaction * Implement customer solution tactics that increase loyalty, reduce churn and optimize revenue through upselling Spectrum products * Analyze performance trends and make recommendations for team behavior and offer strategies * Resolve escalated customer concerns in alignment with Spectrum policies and customer care standards * Track offer performance to balance churn reduction and protect revenue * Design and implement incentive programs focused on retention of Spectrum Business services * Maximize results by leveraging processes, data and reports * Support recruitment, training, development and motivation to ensure team competence and continuity Working Conditions * Dynamic sales and support environment focused on achieving measurable results What You'll Bring to Spectrum Required Qualifications * Education: Bachelor's degree in business administration, Communications, Marketing or related field, or equivalent education and experience * Experience: * 3+ years of leadership experience within the technology sector (software, hardware, IT services) * 5+ years of success leading a quota-driven B2B sales team focused on mid to large business groups Proven ability to coach and develop teams to meet or exceed retention goals * Skills: * Ability to read, write and speak English clearly * Knowledge of telecommunications and networking products, including ethernet, cloud, high-speed data and fiber * Proficiency in call monitoring systems and tools * Understanding of inside sales operations and processes * Data analysis and interpretation skills * Effective communication at all levels * Presentation and leadership abilities * Workflow management, productivity improvement and influence skills * Prioritization, organization and independence * Familiarity with billing systems such as Salesforce, ICOMS or CSG Preferred Qualifications * Education * Master's degree * Experience * 2+ years with sales metrics, performance analytics and billing systems such as Salesforce and ICOMS * Skills * Telecommunications or premise-based voice and data product sales * Experience with Microsoft Office applications * Success in building new sales teams * Strong data analysis * Project and operational management skills #LI-JH2 SCM501 2025-66622 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $51k-91k yearly est. 13d ago
  • National Account Manager

    Checkpointexternalcareersite

    Account manager job in Charlotte, NC

    The National Account Manager for Checkpoint's Alpha High Theft Solutions brand, will be responsible for working with the Sales Director to build, manage, and sustain profitability of named large, national, and regional account(s) across vertical markets, identifying and opening new accounts, and the introduction of all of Checkpoint's US product lines. Reporting to the Director of Sales for Checkpoint's, Alpha High Theft Solutions brand, the National Account Manager will own the account(s) identified and be responsible for deliverables, training, communication, business case development, revenue growth, and profitability. The National Account Manager will be responsible for both existing customers and for growing the business by securing new accounts.
    $71k-98k yearly est. 2d ago
  • Corporate Account Manager

    Veralto

    Account manager job in Charlotte, NC

    **GENERAL DESCRIPTION** ChemTreat's **Corporate Sales Opportunities are specific to water treatment and require an individual with experience calling on customers at a corporate level.** Successful individuals must also have an understating and technical knowledge within the industry of chemicals and water treatment. This position is focused on maintaining existing customer accounts and generating new business to drive ChemTreat's market position within one or several of our vertical industries. The **Corporate Account Manager, Food and Beverage** will be responsible for retaining existing customers by fostering the ChemTreat value certification as well as actively pursuing leads to generate new accounts. In addition, they will need to be a team player with the ability to foster relationships and work closely with Field Sales, technical staff, and management to develop retention and growth strategies for assigned portfolio. This position is primarily focused on the profitable growth of existing customer business and the acquisition of new customers through the identification, prioritization, strategic analysis, and sales plan development/execution new business. Qualified applicants must have knowledge and understanding of water treatment to speak to customer needs. Prior experience leading the creation, improvement and implementations of detailed, innovative sales strategies to drive ChemTreat's position and increase share within the assigned market segment. They must have the ability to cultivate relationships with various levels of the customer from Operator to C-Suite in order to identify customer needs, drive new sales, provide ROI projects, cost savings and value sell. **ESSENTIAL FUNCTIONS &** **RESPONSIBILITI** **ES** + Develop an action plan for each customer account through a deep working knowledge of customer's key business drivers and strategically selling the ChemTreat value proposition that expands revenue and profit. + Build and establish professional relationships with key personnel, decision makers and influencers. + Craft viable and profitable pricing structure in assigned customer accounts that will increase sales & profit margin spanning geographies. + Meet assigned targets for profitable sales volume and strategic objectives. + Provide analysis of markets, trends, competition, portfolios, technologies, and revenues + Works with Vertical Director to support and expand ChemTreat's presence in key industry and trade organizations. + Potentially mentoring Associate Corporate Account Manager activities within assigned accounts. + Updates Vertical Director and Marketing on key industry trends and competitive activity + Build a cohesive team between FOS, technical services and internal operating groups to ensure customer needs are met + Responsible for learning our customer's operations, understanding their challenges, and providing solutions to meet their needs. **SUPPLEMENTAL RESPONSIBILITIES** + Communicate the ChemTreat Value Proposition to all levels of the customer from the local level to the C-Suite. + Construct and present effective proposals to customers/prospects + Attract, interview, and screen new candidates at various levels. + Deliver industry-specific training to ChemTreat associates and customers. + Sell, start up, and transition new business to the front-line ChemTreat Field Sales and service team + Customer & prospect entertainment in accordance with ChemTreat's entertainment policy + Troubleshoot technical and industry-specific issues + Effectively audit and communicate program results across multiple customer locations. + Entertain customers and prospects in accordance with ChemTreat's Entertainment Policy. **KNOWLEDGE & SKILLS** + Ability to identify critical issues and craft practical solutions that enable sustainable competitive advantage. + Excellent communication and presentation capability (emails, comprehensive service reports, proposals, etc.) + Fluency in Microsoft Office (Excel, Word, Microsoft Teams, Outlook, and PowerPoint) + Industry knowledge specific to water treatment + Business to Business sales experience, demonstrated negotiation, & account-management skills. + Analytical skills; ability to compile and synthesize information required to document total cost of ownership information, KPIs and account profitability. + Ability to lead through influence and collaborate with others to achieve a goal absent a direct reporting relationship. + Self-motivated with an entrepreneurial mindset. **EDUCATION & EXPERIE** **NCE** + Bachelors'degree; in a technical discipline preferred. + 5+ years of water treatment sales experience preferred. + Minimum 7-9 years of successful sales experience in a business-to-business sales environment. + Proven track record to sell at least $1MM in new business. + Travel expectations of 50 - 75%. + Proven track record of generated sales revenue in the water treatment industry with year over year increases ** ** **PHYSICAL DEMANDS** + Travel dependent on size of assigned territory + May require long hours & varied work schedules + Constantly required to sit and occasionally required to walk, stand, climb (includes stairs), balance, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell + Constantly using hands and fingers to handle, feel or operate objects, and computer keyboards. + Routinely required to reach with hands and arms, squat, turn/twist, or reach, lift, carry, push, or pull up to 60 pounds and sometimes required to maneuver drums weighing 250-800 pounds + Occasionally required to climb stairs and ladders and work at high elevations for extended periods of time. + Occasionally required to drive both short and long distances, not to exceed DOT regulations + Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus + The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. + Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **WORKING CONDITIONS & ENVIRONMENT** + ** ** ** ** Required to wear all Personal Protective Equipment (PPE) for deliveries which may include: eye, hearing and respiratory protection, protective apron, steel toe shoes, gloves, hard hats, or face shields. + Occasionally in extreme heat conditions + Required to use ear plugs for hearing protection + Both Indoor and outdoor sites may have high noise levels + Site location may be at a boiler house + Outdoor site can be located at a cooling tower, water plant, wastewater plant, or a process area. + Use of hazardous chemicals is routine. + Collaborative working environment working; position touches all levels within the customer organization + Trust and respect for customers and ChemTreat field and leadership teams + Individual must be comfortable with travel and hotels ** ** ** ** ** ** **AT WILL STATEMENT** ** ** Employment with ChemTreat is on an at-will basis, which means that either the employee or ChemTreat can terminate the employment relationship at any time and for any reason (or no reason), with or without notice, unless the employee and ChemTreat have entered a written agreement signed by the employee and a duly authorized representative of ChemTreat. ** ** ** ** **EQUAL OPPORTUNITY** ** ** ChemTreat, Inc. is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any characteristic protected by law. **US ONLY** **:** The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The compensation range for this role is $170,000 - $200,000 USD per year. This job is also eligible for Commission Pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available **here (********************************************* . We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation. **Unsolicited Assistance** We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (*************************************** , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral. Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
    $54k-93k yearly est. 60d+ ago
  • Account Manager - Local Government (Southeast)

    Esri 4.4company rating

    Account manager job in Charlotte, NC

    We invite you to bring your experience and passion for local government coupled with an understanding of applying geospatial technology to become an integral part of Esri's State and Local Government account team. We're looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You'll work closely with a team that helps new and existing local government customers optimize and expand adoption of Esri technology, identify new areas of growth, and share expertise that helps deliver on their mission. At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion. Responsibilities Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate and present at trade shows, workshops, and seminars. Understand our customers. Demonstrate industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers for an organization. Understand customer budgeting and acquisition processes. Use solution selling skills to understand the needs and business challenges of customers. Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to the local government industry. Consistently conduct research and pursue professional development to anticipate customer needs and trends that may impact them. Deliver results. Successfully execute the account management and sales processes for all opportunities. Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the need of the customer. Collaborate with your team. Leverage your domain knowledge when working with teams across Esri to define and execute account strategies. Be motivated and resourceful and take initiative to resolve issues Requirements 1+ years of enterprise sales and/or relevant consulting or program management experience Experience creating partnerships, and establishing yourself as a trusted advisor with customers Understanding of account management, account planning and opportunity strategy creation Demonstrated knowledge of the local government industry and new technology trends and the ability to translate this into solutions for customers Able to negotiate, present, and support visual storytelling across all levels of an organization Ability to travel domestically or internationally 25-50% Bachelor's in GIS, business administration, or a related field Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S. Recommended Qualifications Understanding of GIS, Esri technology, and the local government industry as they relate to one another Experience managing the sales life cycle General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations Knowledge of industry fiscal year, budgeting, and procurement cycles Master's in GIS, business administration, or a related field Questions about our interview process? We have answers. #LI-CQ5
    $75k-92k yearly est. Auto-Apply 37d ago
  • Corporate Account Manager

    SMC Corporation 4.6company rating

    Account manager job in Charlotte, NC

    PURPOSE The Corporate Account Manager is responsible for representing SMC in all business activities associated with a corporate account that requires a coordinated sales and service effort by several individuals within SMC on a national and/or global scale to win customer specifications. This person will be responsible for developing a thorough understanding of the customer's business and technological requirements, and for aligning SMC resources with the customer's objectives to obtain mutual success, while at the same time communicating progress and overall situation to SMC management. ESSENTIAL DUTIES * Retains and profitably grows sales through proactive management and winning specifications of Corporate Accounts. * Meet or exceed annual growth expectations on a consistent basis. * Presents all of SMC's capabilities, services and products to current and prospective target customers * Serves as the primary contact for assigned customers and is responsible for customer growth * Represents the voice of the customer's needs and goals within the organization * Leads all aspects of the sales process, calling upon others to assist in solution development * Own and manage customer relationship * Develop and execute detailed customer action plan and forecast as required * Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts; recognized and respected by customer's top management team within top rated accounts * Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency * Complete market reports as new and relevant information becomes available. Initiate and manage Investment Opportunities. * Manage SMC assets appropriately and be able to successfully calculate ROI using the RINGI process * Have passed all training required by SMC * Be competent in all SMC sales philosophy, strategies, and tactics * Use and accurately maintain CRM: sales calls, projects, opportunities, contacts, lead, success reports, to align customer data regionally, globally as necessary. * Implementing complex pricing proposal and agreements that satisfy customer requests while maintaining profitability for SMC, including global agreements. * Developing and implementing a sales channel strategy that meets the needs of the corporate account. * Identifying new projects and opportunities at customer such as plant expansions, machinery purchases, improvements, etc. * Consistent and timely communication with the key decision makers of the customer, including related OEM's, engineering firms, subcontractors, etc. * Coaching/mentoring experiences with less senior sales staff and peers with a focus on the plant level salespeople at the corporate acct. * Successfully complete other duties as prescribed by the Sales/Branch/Industry Manager PHYSICAL DEMANDS/WORK ENVIRONMENT * Customer facing position; with the majority time spent at customer site * Potential travel with some extended stay away from home * Physically capable of lifting SMC products and displays up to 50 lbs. MINIMUM REQUIREMENTS * Bachelor's degree in Business, Marketing, Engineering or related technical field, or equivalent experience. * Proven sales experience with SMC or equivalent industrial automation sales experience. * Extensive knowledge of industrial automation applications. * Demonstrated track record of meeting and exceeding sales or performance targets. * Comprehensive understanding of pneumatic components and their application. * Understanding of competitive product lines. * High level communication, negotiation, problem-solving, and leadership skills. * Proficient in CRM and the use of computers and ability to learn new programs and tools as required. * Clean driving record. For internal use only:Sales001
    $38k-65k yearly est. 56d ago
  • Business Development Manager

    Specialized Recruiting Group-Charlotte, Nc

    Account manager job in Charlotte, NC

    Business Development Manager - Residential Construction (Charlotte, NC) The Specialized Recruiting Group is partnered with a respected residential construction firm in Charlotte, NC seeking a Business Development Manager to drive growth across their drywall, paint, and plumbing divisions. This is an excellent opportunity for a polished relationship-builder with strong construction industry experience and a passion for expanding territory and client partnerships. About the Role The Business Development Manager will own the full sales cycle-from identifying new builder opportunities to closing contracts and guiding successful handoff to operations. This individual will be the face of the company for new residential and custom homebuilder clients, helping strengthen market presence and elevate the client experience. Key Responsibilities Manage the entire sales process from lead generation through close. Serve as the primary contact for new residential and custom builder clients. Build and maintain strong relationships with production and custom builders. Identify new market opportunities and actively pursue new builder accounts. Develop and execute a territory growth strategy with Sales leadership. Communicate pipeline activity, revenue forecasts, and progress updates. Partner with estimating, operations, and field teams to ensure seamless project transitions. Maintain a healthy, accurate CRM pipeline and track all sales activities. Monitor competitor activity, pricing, and market trends. Represent the company at builder associations, community events, and industry functions. Support cross-functional communication to ensure consistent service delivery. Meet or exceed goals for revenue growth, gross profit, and new business. What Success Looks Like Achieves targets for revenue, profitability, and new client acquisition. Maintains excellent communication with internal teams and clients. Demonstrates strong analytical skills using financial and performance metrics. Thrives in a fast-paced, growth-focused environment. Maintains a strong presence in the field and within the builder community. Represents the organization professionally and positively at all times. Qualifications Bachelor's degree in Business or related field preferred. 5+ years in sales, account management, or business development. Residential construction experience highly preferred. CRM and Sage experience a plus. Proficiency in Microsoft Office Suite. Valid driver's license and local travel required. Physical & Work Requirements Ability to remain productive in a primarily office-based, desk-focused role (approx. 75%). Ability to navigate stairs and multi-level work areas as needed. Occasional travel to job sites, builder offices, and industry events. Ability to lift up to 15 lbs. If you're a growth-minded sales professional with strong builder relationships and a passion for residential construction, we'd love to connect!
    $73k-115k yearly est. 2d ago

Learn more about account manager jobs

How much does an account manager earn in Concord, NC?

The average account manager in Concord, NC earns between $35,000 and $98,000 annually. This compares to the national average account manager range of $42,000 to $110,000.

Average account manager salary in Concord, NC

$58,000

What are the biggest employers of Account Managers in Concord, NC?

The biggest employers of Account Managers in Concord, NC are:
  1. SBM Management Services
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