At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The GCS U.S. Large Enterprises Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with revenue over $300M. This Manager, Large Enterprises Client Group is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio.
Job Responsibilities:
+ Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition.
+ Engage, develop and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives.
+ Maintaining detailed understanding of the customers' business, their organizational goals and objectives.
+ Attend earnings calls, review annual financial reports, 10-K, and other financial tools to help identify and analyze client growth opportunities.
+ Interface with various divisions of American Express to develop and implement customized and strategic account plans.
+ Achieve portfolio growth and retention targets.
+ Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders.
+ Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions.
+ Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth.
+ Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients.
+ Identify and develop relationships with decision-makers within client organizations to influence program management and growth.
Qualifications:
+ Seeking a minimum of 5 years prior strategic relationship management and/or sales experience. Ideal skill set includes the following:
+ Must possess a sense of urgency to drive results.
+ Experience with managing complex and challenging clients.
+ Ability to foster and build new executive relationships and develop a strong web of influence within the defined client portfolio.
+ Demonstrate a deep resilience to drive results and win.
+ Entrepreneurial approach to portfolio management; able to identify opportunities and mange through sales process.
+ Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth.
**Qualifications**
Salary Range: $89,250.00 to $150,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions
**Job:** Sales
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 25023616
$89.3k-150.3k yearly 3d ago
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Automotive Tool Sales/Route Manager - Full Training
Mac Tools 4.0
Account manager job in Paradise Valley, AZ
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
$50k-58k yearly est. 14d ago
Account Manager
Airgas, Inc. 4.1
Account manager job in Phoenix, AZ
Airgas is hiring for a AccountManager in Phoenix, AZ! At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the wor AccountManager, Manager, Sales Associate, Management, Diversity, Manufacturing, Accounting, Territory
$68k-99k yearly est. 2d ago
Account Executive, Group Sales
AEG 4.6
Account manager job in Phoenix, AZ
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Home to NASCAR's Championship Weekend, Phoenix Raceway has been the premier motorsports venue in the Southwest since 1964 and hosts two NASCAR race weekends each year. In March, the Shriners Children's 500 NASCAR Weekend kicks off the race season at Phoenix Raceway, featuring the NASCAR Cup Series, NASCAR Xfinity Series and ARCA Menards Series. In November, champions will be crowned in the NASCAR Cup Series, NASCAR Xfinity Series, NASCAR Craftsman Truck Series and ARCA Menards Series West. Phoenix Raceway also hosts a variety of events throughout the year, including corporate meetings and conferences, charity events, holiday events, sport and endurance competitions, driving schools and Segway tours.
Phoenix Raceway is currently seeking a highly motivated, coachable, and passionate individual to join the team as a Group Sales Account Executive tasked with driving group sales ticket revenue.
Essential Duties & Responsibilities
Generate new sales revenue through prospecting, cold calling and in-person appointments
Proactively seek new leads through referrals, networking, and prospecting businesses and organizations
Maintain a 60-80 call per day volume as well as an aggressive meetings schedule
Set appointments with key decision makers in the community to assess the opportunity to develop and grow opportunities
Responsible for the growth of existing relationships in order for the client to maximize spend and generate repeat business
Renew and provide enhanced opportunities and/or experiences to existing group sales customers
Assist with the creation, development and implementation of new concepts designed to generate new sales revenue streams
Meet and exceed weekly, monthly, and yearly sales goals
Maintain accurate and detailed records of all current clients and prospects within our CRM system
Provide superior customer service to clients and prospects both in-person and over the phone
Execute group sales set up, execution and delivery of client services on race day
Other duties as assigned
Qualifications
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Minimum one (1) year of sales experience, preferably in a sports sales environment
Strong verbal, written, interpersonal and presentation skills
Comfortable making cold calls on the phone
Comfortable making face to face sales presentations
Strong organizational, time management, and problem-solving skills
Ability to function in a fast-paced environment, handle multiple projects simultaneously and adhere to deadlines
Proficiency with Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint)
Previous CRM and ticketing platforms experience a plus
Must have a valid driver's license
Regularly required to sit, stand, walk, talk, hear, reach, use hands to feel and handle, ability to lift 20 pounds and see including close vision
Must be able to work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended numbers of days. (Race events)
Apply Now!
Learn more about this role and our team by applying at ********************** for consideration.
We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR!
NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.
Follow us on LinkedIn and X for future opportunities and company news.
$62k-93k yearly est. 8d ago
Account Executive - Office Technology & Managed IT Services
Fruth Group 3.6
Account manager job in Phoenix, AZ
Outside Sales Executive - Rebuild Your Career With Stability and Unlimited Income | Fruth Group
is an onsite "Outside Sales Position" for candidates wanting a sales career.
Looking for More Than a Job? Build a Real Career With Flexibility, Purpose, and Financial Security
If you're ready to transition into a professional career that rewards your work ethic, relationship skills, and determination while providing the stability and income your family deserves, this opportunity is for you.
Fruth Group is a debt-free, $30M Arizona technology company seeking motivated professionals who are ready to start fresh in B2B sales. We specialize in Office Equipment, Managed IT Services, Cybersecurity, Document Management, and Managed Print Services for Arizona businesses.
We know you bring valuable skills from previous roles-such as customer service, problem-solving, organization, and resilience-and we're committed to training you in professional sales, enabling you to build long-term financial security.
Why This Role Works for Career-Changers
Many successful salespeople didn't start in sales. They came from healthcare, education, hospitality, retail management, or administrative roles. What they had in common: strong people skills, determination to succeed, and readiness to learn something new.
We provide the training, support, and structure you need to transition successfully-and the unlimited earning potential to build the life you want for yourself and your family.
What Fruth Group Offers You
Base salary PLUS uncapped commissions-your income grows with your effort
Comprehensive professional sales training (no prior sales experience required)
Protected territory with warm leads and existing client relationships
Flexible schedule management-you control your daily calendar once you're trained
Full benefits: medical insurance, 401(k) retirement plan, paid vacation and holidays
Expense reimbursement for client meetings and business development
Supportive team culture that celebrates wins and helps you through challenges
Career advancement opportunities based on performance, not politics
Local Phoenix territory-no extended travel away from home
President's Club trips and bonus incentives for top performers
What You'll Do
As an Outside Sales Executive, you'll help Arizona businesses solve real operational challenges using technology solutions. This is consultative, relationship-based sales-not high-pressure tactics or pushy cold calling.
Your responsibilities include:
Meeting with business owners and decision-makers in your assigned territory
Understanding their challenges and identifying solutions from our service portfolio
Presenting technology recommendations that improve efficiency and reduce costs
Building trusted, long-term client relationships
Managing your sales pipeline and meeting monthly goals
Working with technical teams to ensure smooth implementation for new clients
Who Succeeds in This Role
We're looking for professionals who:
Have strong interpersonal and communication skills
Are organized, self-motivated, and comfortable working independently
Bring persistence and resilience-you don't quit when things get tough
Want to be coached and are willing to learn new skills
Have previous customer-facing experience (any industry)
Possess a car and a valid driver's license for local territory coverage
Are you ready to commit to professional growth and consistent effort
Backgrounds that translate well: healthcare, teaching, hospitality management, retail supervision, administrative coordination, customer service leadership, bartenders, food servers, real estate, nonprofit work-any role where you managed relationships, solved problems, and delivered results.
What Realistic Earnings Look Like
Training period (first 90 days): Base salary while you learn and close initial deals
Months 4-12: $55K-$75K total compensation as you build momentum
Year 2-3: Top performers earn $90K-$130K+ with established territories
Year 3+: Top performers earn $110K-$200K+ with established territories and accounts
Your income is directly tied to your effort. The harder you work and the more value you bring to clients, the more you earn. No caps. No ceilings.
About Our Culture
We're a locally-owned Arizona company that values people over politics. Our team includes former teachers, nurses, retail managers, and military veterans who found their calling in B2B sales. We support one another, celebrate wins together, and maintain a work environment founded on respect and collaboration.
We understand that life happens-especially when you're managing a family. We provide structure while respecting the need for flexibility to handle personal responsibilities.
Location and Role Details
Full-time position with local territory assignment based in one of four locations we have available. Phoenix | Tucson | San Diego | Yuma
Field sales role with daily client meetings (not remote or desk-based)
Background check and drug screening required
Equal Opportunity Employer
Ready to Take Control of Your Career and Income?
If you're prepared to invest in yourself, learn professional sales skills, and build long-term financial stability for your family, we want to hear from you.
Send your resume (PDF or Word format) to ********************** with "Career-Change Sales Position" in the subject line. Include a brief note about why you're interested in transitioning to sales. We'll contact qualified candidates directly.
$49k-79k yearly est. 1d ago
Business Development Manager - Scottsdale, AZ
Keyrenter Premier Property Management
Account manager job in Scottsdale, AZ
Business Development Manager - Property Management Sales Role
Compensation: Top performers will earn between $77,500- $87,500+ annually (base+commission)
Employment Type: Full-Time
Keyrenter Premier is seeking a strong salesperson with a real estate background looking to join a great company. Your days will be spent meeting with and prospecting owners of rental properties with the goal of helping them understand the power of working with a professional property manager like Keyrenter Premier.
The Business Development Manager (BDM) at Keyrenter Premier primary role is to drive the growth of Keyrenter Property Management by generating leads, building a strong referral network, and signing new clients, all while following proven sales processes and tools to deliver measurable results. Over time, the BDM will become a foundation of our most legendary customer success and service stories. The BDM is both a filter that saves the company from taking on misfit clients and a magnet that will attract perfect-fit clients for years to come.
Responsibilities:
Actively prospect and generate new leads through networking, referrals, and outreach activities.
Build and maintain strong referral partnerships with real estate agents, brokers, lenders, and existing clients.
Collaborate on and ensure implementation and execution of the Marketing Plan developed with the Visionary (Franchise Owner) & Integrator (Director of Ops / Property Manager) roles.
Meet or exceed monthly sales goals by signing new clients and bringing properties under management ("new doors").
Utilize the company's tools and sales processes, including CRM systems, to track leads and manage the sales pipeline.
Deliver compelling presentations and proposals that highlight Keyrenter's value proposition.
Represent Keyrenter at industry events, community functions, and networking opportunities to expand the company's presence.
The right candidate will possess the following competencies:
Exceptional networking and relationship-building abilities.
Strong prospecting and lead generation skills.
Mastery of sales processes, from prospect qualification to deal closure.
Excellent communication and interpersonal skills.
Time management and organizational skills to prioritize sales activities.
Persuasion and negotiation skills to convert prospects into clients.
Familiarity with CRM tools to track and manage leads effectively.
Presentation skills to clearly communicate Keyrenter's value proposition.
Data-driven decision-making to evaluate sales performance and adjust strategies.
Ability to educate and influence referral partners on Keyrenter's services.
Flexibility to adapt sales strategies based on client needs and market trends.
Proficiency with tools and technology used in the sales process (e.g., CRM, marketing platforms).
Real Estate or investment experience is preferred.
Real Estate license is Required
Here are some benefits of joining Keyrenter Premier:
You'll be selling the best product in town:
While there are many property management companies, we have invested the time to design a uniquely attractive product that the market is looking for.
This role offers a high degree of autonomy. This is a results-driven position that requires a self-directed and committed professional.
You will be offered an abundance of training, coaching and mentorship on industry best practices and sales skill development.
Flexible PTO
Health Insurance compensation provided
401K available
Opportunities for advancement within the network of providers.
Qualified candidates will have reliable transportation and a valid driver's license to attend meetings and events.
Candidates must have a Arizona Real Estate License.
$77.5k-87.5k yearly 5d ago
Logistics Account Manager
OTR Freight Solutions 4.0
Account manager job in Scottsdale, AZ
OTR Freight Solutions is a logistics company based in Scottsdale, Arizona that offers a fast-paced, challenging, fun, and motivating work environment. By joining our team as an AccountManager you can help take OTR Freight Solutions to the next level. We are looking to fill a roll on our executive team and you can be part of our continued success. If you are interested in maintaining strong relationships with existing customers, challenging yourself, and staying organized then this position is perfect for you.
We are looking for an organized, self motivated and professional individual to join our team at OTR Freight Solutions. Industry knowledge is preferred but not required in this position as you will aid in day-to-day operations and will maintain current customer accounts.
Day-to-Day Tasks:
- Maintain client satisfaction with existing accounts by staying up-to-date with industry knowledge (rates, carriers, load capacities, equipment, etc.) to be both profitable and competitive
-Collaborate with team members to maintain accounts
-Maintain the integrity, goals, and procedures of OTR Freight Solutions
- Ability to learn the required software to maintain accounts
-Communicate with customers and carriers to maintain strong relationships
-Manage a current book of business of an existing customer
Preferred Requirements :
- A college degree or equivalent
- Customer service experience
Required Skills:
Ability to multi-task
Self-motivation
Organization
Teamwork
Since we looking to hire an elite accountmanager, we offer a competitive pay structure, great benefits (including medical, dental, and vision), life insurance, disability, 401(k) w/ match and more. Your starting salary is dependent upon your experience and is negotiable.
We are an equal opportunity employer. Qualified applicants will be considered for employment without regard to race, sex, religion, disability, veteran, or other protected status.
The above job description reflects the general nature of the position; however, it is not an exhaustive list of all of the responsibilities, duties, or skills required. All employees might be required to perform additional duties outside of their normal responsibilities as needed.
$38k-51k yearly est. 4d ago
Performance and Business Insights Manager, Customer Support - USDS
Tiktok 4.4
Account manager job in Scottsdale, AZ
We are TikTok's USDS Customer Support team, dedicated to delivering industry-leading support for our users and creators while safeguarding the U.S. user experience. We help inspire creativity and bring joy by operationalizing safety policies with rigor, proactively protecting our community through technology, and ensuring our support ecosystem remains trusted, compliant, and aligned with evolving U.S. regulatory expectations.
As a Performance and Business Insights Manager, you will be leading and managing a team of insights analysts driving operational excellence and empowering world-class customer service teams. You and your team will play a pivotal role in supporting and delivering business insights from QA audits and CSAT reviews to internal stakeholders and business leaders and conducting ops wide analyses (RCA) and deep dives for all support queues. Furthermore, you will be responsible for ensuring that the QA results serve as valuable business intelligence, facilitating process enhancements, and addressing areas needing improvement.
In this crucial position, you will propose evidence-based solutions, enabling your key partners to make informed decisions across the entire product and operations lifecycle of User Support queues.
Responsibilities
1. Lead organization-wide RCA, CSAT and operational performance analysis to understand quality of business operations.
2. Consult the business and support key stakeholders to reveal operational inefficiencies within Support queues and uncover hidden problems beyond what is obvious.
3. Support in Monthly Quality Report, and Monthly Business Reviews.
4. Utilize visualization and descriptive information to connect disparate ideas into cohesive, well-grounded insights for scalable and intuitive reporting with the goal of better aligning internal processes within User Support queues.
5. Support calibration process and support team scorecard process.
6. Analyze quantitative and qualitative datasets from QA processes to generate impact-driven recommendations for department partners including Training, Projects, WFM.
7. Own, manage, and in some cases, advocate business cases for the development of new tools to support the QA processes within customer Support.
8. Collaborate and partner with stakeholders in data & analytics, to support the creation of tooling and a dashboard for the Quality Department
9. Expert in processes including auditing, RCA, and calibration.
10. Must be able to see beyond the spreadsheet and understand stakeholders' requests and end goals in order to advise on short or long-term solutions.
11. Develop automated reporting by ensuring data quality through documentation and providing quality assurance of delivered insights.
12. Collaborate with both executive management and front-line employees in order to establish and maintain effective working relationships among queues and QA teams.
13. Communicate effectively with technical and non-technical audiences both verbally and in writing
14. Design and analyze product experiments and suggest a framework to communicate results.Minimum Qualifications
* 3+ years experience in Trust & Safety, or similar industry experience
* 2+ years of quality assurance experience, reporting, analytics/ operational excellence
* Ability to use constructive and candid dialogue to influence others without relying on formal authority
* Takes a measured and thoughtful approach to difficult situations, be comfortable with ambiguity, and be able to bounce back quickly from team challenges
* Able to work with minimal supervision, taking ownership of work and completing tasks in a timely manner, while adapting rapidly to changing work environments, priorities, and organizational needs.
* Self-motivated individual with strong organizational and problem-solving skills, including the ability to transition between detailed data and high-level insights, as well as identify gaps in existing processes/ policies/procedures and ability to propose action plans to mitigate the issue.
* Experience in technical writing and technical communication.
Preferred Qualifications:
* Knowledge of social media platforms and community management.
* Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
* Your resilience and commitment to self-care to manage the emotional demands of the role.
Before we opened Strive Pharmacy we were unsatisfied with the current state of the pharmaceutical industry. Most of the current pharmaceuticals only offer a one size fits all approach and often come with unwanted and potentially dangerous side effects. We found that through compounding we can offer a much more personalized solution to medicine.
Through this we have been able to help patients get the results they are seeking for their personal needs. After years of working for corporate chains we took the risk and opened Strive Pharmacy. We are dedicated to providing a better experience for each customer and clinic that we work with. Come see the Strive difference.
Our Mission
We're flipping the script with personal medicine. We strive to interrupt an industry that has been closed to personalized care, accessibility, and nuance for too long. We strive to shift a reactive view of self-care and ignite a proactive baseline-shifting approach to health for all. ‘The human element' is our crux and catalyst, driving all that we do, whether we're interacting with patients, providers, or practices. We're here to partner with those ready for a change. More than a compounding pharmacy, we're on a mission to positively disrupt healthcare as we know it. Strive is about more than medicine. Strive is about striving for the personal side of healthcare.
Location: 120 W 1st. Ave, Mesa, AZ
Hours: Will be discussed between the hours of 8:00am - 5:30pm
Position Type: Full-Time, with continued flexibility into hybrid work as you train and acclimate to the role.
Pay: $55,000 - $70,000
Position Overview
The Client Relationship Manager (CRM) is responsible for managing and nurturing relationships with the company's customers to ensure their satisfaction and retention. This role involves acting as a liaison between customers and internal teams to guarantee that customer's needs and goals are met effectively. The CRM will focus on service delivery, customer satisfaction, and operational efficiency.
Key Responsibilities:
● Develop and maintain strong relationships with key clinic stakeholders.
● Act as the primary point of contact for assigned clinics, ensuring clear and effective communication.
● Provide timely and accurate information to clients regarding products, services, and policies.
● Conduct regular meetings with clinics to review their needs, satisfaction, and service delivery.
● Provide updates such as delays, new product launches, and any news related that could directly affect their business.
Service Delivery and Operational Efficiency:
● Coordinate with internal teams to ensure timely and accurate delivery of services to patients/clinics.
● Educate clients on best practices and product features to enhance their experience and usage.
● Monitor and optimize operational processes to enhance service quality and efficiency.
● Address and resolve clinic issues and operational challenges promptly by pairing with the Client Experience Manager
● Collaborate with internal teams (e.g., data entry, customer service, product development, and shipping) to ensure client requirements are understood and met.
This can include meetings with lab departments to give projections for products over time to guarantee sufficient inventory.
Client Satisfaction and Feedback:
● Gather client feedback to understand their satisfaction levels and areas for improvement.
● Implement changes based on client feedback to enhance service delivery.
● Conduct clinic satisfaction surveys and report findings to senior management.
Required:
● Active pharmacy technician license in the state you are located in/will be working out of
● Active national pharmacy technician certification (PTCB/ExCPT) or be willing to obtain one within 90 days of employment (at your own expense)
● Minimum of 2 years of hands-on experience in a pharmacy setting
● Exceptional customer service abilities, with a focus on patient care
Preferred:
● Strong verbal and written communication
● High level of professionalism and adherence to workplace etiquette
● Superior organizational skills, with attention to detail and efficiency
Annual Salary$55,000-$70,000 USDBenefits/ Perks
Strive Pharmacy provides a comprehensive benefits package that encompasses various perks such as employer paid healthcare coverage available after 30 days of employment, the choice of an FSA/HSA, a voucher for new hire scrubs (if applicable), parental leave, a 401(k) plan with matching contributions, and the benefit of weekends and holidays off. FREE COMPOUNDED MEDS to employees and immediate family members.
Culture
At Strive, culture plays a fundamental role in shaping our workplace atmosphere. Beyond our exceptional benefits package, we foster a sense of community. Throughout the year, we arrange various holiday potlucks and festive celebrations. Strive is committed to promoting both personal and professional development, striving for our employees to excel and grow in every aspect of their lives, both within and outside of the workplace.
EEO
Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws.
Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you.
$55k-70k yearly Auto-Apply 1d ago
Client Executive, Employee Benefits
Unison Risk Advisors
Account manager job in Phoenix, AZ
JOIN THE GIBSON TEAM AND FIND YOUR EDGE!
As a majority employee-owned organization, our incredible team is committed to providing exceptional service, incorporating best practices, and providing access to tools and resources that keep our colleagues and employees educated, informed, and on a path that helps them find and own their edge.
Our Core Values are lived in our business and our culture is fueled by them.
Create a Great Experience
Do the Right Thing
Play for Each Other
Pursue Growth
Own Your Future
As a direct member of the sales and advisory team, the Client Executive (CE) works closely with the assigned Production Team and Service Team to ensure retention and on-going client satisfaction by managing the overall relationship with the client. The CE will lead client relationships independently from the originating sales executive. This role is responsible for coordinating the overall delivery of services and retaining client relationships.
In this role, you will contribute to the team by:
Participating with the Sales and Service Teams in the development and maintenance of Employee Benefits clients and prospects. To include but not limited to, renewals, new business meetings, presentations, and client meetings
Maintaining the account in conjunction with the Client Manager through designing, underwriting, pricing, marketing, and selecting the insurance program of existing accounts
Analyzing risk, coverage, and program structure and recommending options; executing coverage and program changes
Offering innovative solutions, educating clients on insurance and risk management solutions available in the marketplace and resolving difficult risk issues
Working closely with the team to learn detailed information about current clients and prospects. Developing a positive relationship with clients and maintaining regular and consistent contact in order to provide strong team representation
Presenting financial data analysis for clients. Oversees dashboard development and financial projections/monitoring reports ensuring accuracy and compliance with service plan
Presenting on-site employee level presentations of benefits materials
Developing & maintaining positive relationship with carrier sales and service representatives
Identifying problems, summarizing and developing strategic solutions with the Client Manager
Independently managing specific clients, ensuring retention and overall client satisfaction
Keeping current with suppliers, products and applicable legislation
Informing team of major developments, issues, renewals results, etc. as required
Attending team and producer meetings, submits monthly expense report as required
Performing other duties and special projects as assigned and serves as a backup to team personnel when necessary
Maintaining confidential information
You might be a great fit for this role if you:
Have prior Account/Client Executive experience in an agency, broker, or insurance company setting
Have demonstrated technical consulting experience with a track record of high client retention marks
Enjoy presenting to and building relationships with clients
Find energy and have the ability to work independently as well as within an advisory team
Are proficient in gathering data and excel in problem-solving
Have working knowledge of both fully insured and self-funded health plans
Are committed to professional growth and enjoy learning new skills
Have exceptional written and verbal communication skills paired with above average knowledge of Microsoft Outlook, Word, and Excel
Enjoy the challenge in negotiations; can win concessions and keep relationships intact
Are flexible and have ability to effectively manage processes efficiently
Required:
Current Life & Health license
3-5 years of insurance sales, consulting and/or client executive experience
Excellent computer skills, specifically with Microsoft Office products
Preferred: Bachelor's degree, CEBS designation (or other applicable insurance designation)
About Gibson:
We exist to pursue the best interests of our clients. And we do it together, sharing what we learn from client to client, moment to moment, and digging deeper to see things others can't - or don't bother to. That's how we get to the proactive side of insurance, where our clients really gain their edge.
Here are some noteworthy facts about Gibson:
Founded in 1933
Majority Employee-Owned
Business Insurance Top 100 U.S. Broker
Designated as one of the Best Places to Work
Locations in South Bend, IN, Fort Wayne, IN, Indianapolis, IN, Chicago, IL, Kalamazoo, MI, Phoenix, AZ, Tucson, AZ, Salt Lake City, UT
A member of the Unison Risk Advisors platform of companies
Comprehensive benefit offering available to chose from
$89k-158k yearly est. 34d ago
Key Account Representative
Graco Inc. 4.7
Account manager job in Phoenix, AZ
Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life.
The Key Account Representative will support profitable growth within key global accounts by identifying opportunities for upselling, cross-selling, and expanding product usage. This role involves executing quarterly and annual account strategies to help increase market share and strengthen client relationships. Success in this role requires effective collaboration with teams in product management, marketing, distribution, IT, and finance to ensure seamless support for customer accounts and address any issues as they arise. The ideal candidate is customer-focused, proactive, and solutions-driven, bringing a solid understanding of strategic planning and strong business acumen. They work well with others, effectively manage key accounts, and consistently add value to improve client satisfaction and drive steady growth.
What You Will Do at Graco
Client Relationship Management
* Develop and maintain strong trust-based relationships with key clients at all organizational levels to ensure customer satisfaction and loyalty.
* Formulate strategic account plans tailored to each client, setting goals to maximize revenue, identify growth opportunities, and anticipate client needs.
* Actively engage with clients to understand their business objectives, aligning our solutions to support their goals.
* Facilitate regular check-ins and reviews with clients to discuss progress, address concerns, and explore potential areas for collaboration.
Sales & Revenue Growth
* Proactively drive revenue growth within key accounts by identifying upsell and cross-sell opportunities, expanding product usage, and proposing new solutions.
* Stay informed on industry trends, market conditions, and competitors to provide value-added insights and recommendations to clients.
* Develop customized proposals and value-added service options that align with client needs and demonstrate clear ROI.
* Monitor and analyze sales data and account performance to identify potential growth areas and adjust strategies to meet targets.
Operational & Cross-Functional Collaboration
* Collaborate closely with internal teams such as sales, marketing, product development, and customer service to fulfill client requirements and deliver positive customer experience.
* Coordinate with product management to customize offerings or suggest product enhancements that better align with client needs.
* Act as the point of escalation for any issues, addressing concerns efficiently and working with relevant teams to resolve problems quickly.
Performance Tracking & Reporting
* Track account metrics, prepare sales forecasts, and present regular reports to leadership on the status and growth potential of key accounts.
* Use data analytics to assess account performance, monitor KPIs, and refine strategies based on key metrics.
* Provide clients with regular performance reports, detailing account status, recent activity, and areas of focus.
* Maintain accurate and up-to-date records in CRM systems to support tracking and analysis of client interactions and outcomes.
What You Will Bring to Graco
* Bachelor's degree in business, Marketing, or a related field.
* 3+ years of sales experience with 1+ years of global key account experience.
* Ability to support the development and execution of account strategies and sales plans.
* Basic understanding of sales principles and customer service, with an emphasis on building strong client relationships.
* Solid communication, presentation, and analytical skills; some experience with digital tools and CRM systems.
* Strong team player who works effectively with colleagues at different organizational levels.
* Ability to travel up to 50-60% travel within North America.
* Valid Driver's License and ability to maintain insurability with Graco's chosen Fleet Insurer.
Accelerators
* Global industrial manufacturing experience and knowledge.
* MBA or Master's degree preferred.
#LI-KE1
Applicants must be legally authorized to work in the United States. This role is not eligible for immigration sponsorship now or in the future (e.g., H-1B, TN, F-1 OPT).
At Graco, you truly make a difference. Your unique talents contribute to our organizational growth and future. Not only do you make a difference, but Graco's culture empowers employees to create their own career path. Whether you choose to advance within your current department or explore new opportunities in different divisions, you have the ability to build your future. Our managers are here to provide support and guidance as you continue to grow within your career.
Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers. Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021 & 2022. Graco offers attractive compensation, benefits and career development opportunities. Graco's comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more.
Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
The base pay range for this position is listed below, exclusive of fringe benefits or other compensation. If you are hired, your final base hourly rate will be determined based on factors such as geographic location, skills, competencies, education, and/or experience. In addition to those factors, we will also consider internal equity of our current employees. Please keep in mind that the range provided is the full base salary range for the role. Hiring at or near the maximum of the range would not be typical to allow for future and continued salary growth.
$74,100.00 - $129,600.00
$41k-55k yearly est. Auto-Apply 10d ago
Principal Client Success Executive
Adpcareers
Account manager job in Tempe, AZ
ADP is hiring a Principal Client Success Executive.
Are you ready to manage a book of large, complex global client accounts
Do you enjoy working through client challenges and providing creative solutions?
Do you have a knack in building relationships, working through contract negotiations and retaining clients?
Are you ready to lead clients on an HCM journey leveraging Lyric technology?
Well, this may be the role for you. Ready to make your mark?
In this role, the Principal Client Success Executive (CSE) is responsible for driving satisfaction and client outcomes by relentlessly monitoring and managing client's success throughout the Lyric HCM client journey. The CSE in partnership with Product, Implementation, and Project Managers from other workstreams will define and implement Launch Readiness for all phases of the rollout of the Lyric HCM solution. The CSE will align with Client Stakeholders to gain a deep knowledge of the clients desired outcomes, developing and executing client success plans focused on achieving a client's desired outcomes at every stage in the client journey. The CSE manages at all levels of the ADP and Client Organization to drive accountability for delivering the end-to-end client experience in order to achieve a long term and valued added partnership. The CSE will initiate interventions to address any areas of concern in overall client health; including client satisfaction, client experience and product adoption across the client's ADP portfolio. The CSE identifies customer risk and acts as an integrator with ADP and client resources to deliver on Client Success milestones and to ultimately drive long term retention and expansion of the client partnership with ADP.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
Client Focus:
The CSE is a trusted advisor who builds and strengthens client partnerships by creating and operationalizing a Client Success plan in conjunction with the Client's Decision Makers, influencers, and Executives.
The CSE will execute on this plan, marshaling the power of the organization to deliver on the client's Success Milestone and desired outcomes. This consists of establishing the client relationship and building their loyalty, consulting with the client to define appropriate desired outcomes based on the client's suite of products and stage in the adoption journey, ensuring the client's optimal use and solution adoption of products and services, advocating for our mutual best interests, and driving engagement through data insights and other unique ADP assets.
Possesses strong presentation skills, Executive Presence, business acumen and deep knowledge of the client and ability to articulate and manage to clients' desired outcomes.
Relationship Management:
The CSE drives total client satisfaction by delivering a seamless and unified experience in partnership with internal Associates.
Effectively manage across national and global business units within ADP to understand the hidden elements within the organization that impact the client and the business.
Effectively position ADP Executive Sponsor and execute effectively against the Client Playbook, including Success Plan and Executive Business Reviews to ensure the client holistically realizes the value in the ADP relationship.
The CSE is the clients' ADP advocate focused on total client satisfaction, with the responsibility to ensure a positive end-to-end ADP experience. The CSE partners with internal partners to ensure a unified experience and monitors and manages Client Health.
The CSE knows their clients by becoming a mutual partner of the client's company and industry in order to accurately provide an overview of their clients' business, their performance in the industry, critical business issues and strategic goals, in order to proactively identify and act on Risks and Opportunities. The CSE is a proactive partner who helps clients think through the marketplace implications, how that affects client strategy and provides best practices of similar verticals.
Ability to identify who the critical decision-makers are within the disciplines we generally support (HR, IT, Operations and Finance).
Responsible for maintaining and updating Success Plan and driving internal and client accountability to Success Milestones.
Sharing HCM industry updates and information relevant to a particular client's needs in a manner that supports and helps their business.
Establish and manage an expectation of reference-ability and client engagement opportunities relevant and beneficial to both the client and to ADP including driving participation in key events (MOTM, Rethink, CAB, Online Forums, Ambassador Program, etc.).
The CSE is able to manage difficult situations effectively and with the highest standard of integrity. Includes proactively handling issues with transparency and accountability, setting reasonable expectations for the client and de-escalating difficult situations.
Contract Management and Success Measurements:
The CSE understands all components of their clients' contracts, including pricing components, service level agreements and the clients' service history so as to manage and drive the contract renewal process and positively impact retention.
The CSE reports on key business activities and ROI in Success Plan and Executive Business Reviews, monitoring and managing client success, while being able to effectively use data to provide actionable insights.
Execution of contract renewal - Internal coordination with all ADP partners to deliver a smooth renewal process for the client. Partnership with Sales on revenue expansion opportunities with the CSE's book of business and leveraging all available resources necessary to defeat a competitive threat.
Effectively present a cohesive business renewal plan of action to ADP leadership.
Operational Execution:
The CSE coordinates and collaborates, within a highly matrixed global organization, including Sales, operational, service and product management partners to drive issues to closure, oversee completion of complex projects, improve efficiency and quality of end-to-end experience, and influence the product roadmap to enhance the overall client experience and deliver on the client's success milestones.
TO SUCCEED IN THIS ROLE:
At least 8 years of managing and consulting with large, matrixed, and global clients, focused on strategic client enterprise accountmanagement
At least 8 years of General Management, Sales or Management Consulting Experience, Client Success Management
Demonstrated skills in analytics and research, client relations, executive presentations and cross-functional project management
Experience with ADP Products, HCM Solutions and Standout Technology.
Experience with Client Lifecycle Management from development to implementation and ongoing accountmanagement and support
Travel Required
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include the skills above.
$89k-158k yearly est. 2h ago
Principal Client Success Executive, ADP Lyric HCM
Blueprint30 LLC
Account manager job in Tempe, AZ
ADP is hiring a Principal Client Success Executive.
Are you ready to manage a book of large, complex global client accounts
Do you enjoy working through client challenges and providing creative solutions?
Do you have a knack in building relationships, working through contract negotiations and retaining clients?
Are you ready to lead clients on an HCM journey leveraging Lyric technology?
Well, this may be the role for you. Ready to make your mark?
In this role, the Principal Client Success Executive (CSE) is responsible for driving satisfaction and client outcomes by relentlessly monitoring and managing client's success throughout the Lyric HCM client journey. The CSE in partnership with Product, Implementation, and Project Managers from other workstreams will define and implement Launch Readiness for all phases of the rollout of the Lyric HCM solution. The CSE will align with Client Stakeholders to gain a deep knowledge of the clients desired outcomes, developing and executing client success plans focused on achieving a client's desired outcomes at every stage in the client journey. The CSE manages at all levels of the ADP and Client Organization to drive accountability for delivering the end-to-end client experience in order to achieve a long term and valued added partnership. The CSE will initiate interventions to address any areas of concern in overall client health; including client satisfaction, client experience and product adoption across the client's ADP portfolio. The CSE identifies customer risk and acts as an integrator with ADP and client resources to deliver on Client Success milestones and to ultimately drive long term retention and expansion of the client partnership with ADP.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: ******************************************
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
Client Focus:
The CSE is a trusted advisor who builds and strengthens client partnerships by creating and operationalizing a Client Success plan in conjunction with the Client's Decision Makers, influencers, and Executives.
The CSE will execute on this plan, marshaling the power of the organization to deliver on the client's Success Milestone and desired outcomes. This consists of establishing the client relationship and building their loyalty, consulting with the client to define appropriate desired outcomes based on the client's suite of products and stage in the adoption journey, ensuring the client's optimal use and solution adoption of products and services, advocating for our mutual best interests, and driving engagement through data insights and other unique ADP assets.
Possesses strong presentation skills, Executive Presence, business acumen and deep knowledge of the client and ability to articulate and manage to clients' desired outcomes.
Relationship Management:
The CSE drives total client satisfaction by delivering a seamless and unified experience in partnership with internal Associates.
Effectively manage across national and global business units within ADP to understand the hidden elements within the organization that impact the client and the business.
Effectively position ADP Executive Sponsor and execute effectively against the Client Playbook, including Success Plan and Executive Business Reviews to ensure the client holistically realizes the value in the ADP relationship.
The CSE is the clients' ADP advocate focused on total client satisfaction, with the responsibility to ensure a positive end-to-end ADP experience. The CSE partners with internal partners to ensure a unified experience and monitors and manages Client Health.
The CSE knows their clients by becoming a mutual partner of the client's company and industry in order to accurately provide an overview of their clients' business, their performance in the industry, critical business issues and strategic goals, in order to proactively identify and act on Risks and Opportunities. The CSE is a proactive partner who helps clients think through the marketplace implications, how that affects client strategy and provides best practices of similar verticals.
Ability to identify who the critical decision-makers are within the disciplines we generally support (HR, IT, Operations and Finance).
Responsible for maintaining and updating Success Plan and driving internal and client accountability to Success Milestones.
Sharing HCM industry updates and information relevant to a particular client's needs in a manner that supports and helps their business.
Establish and manage an expectation of reference-ability and client engagement opportunities relevant and beneficial to both the client and to ADP including driving participation in key events (MOTM, Rethink, CAB, Online Forums, Ambassador Program, etc.).
The CSE is able to manage difficult situations effectively and with the highest standard of integrity. Includes proactively handling issues with transparency and accountability, setting reasonable expectations for the client and de-escalating difficult situations.
Contract Management and Success Measurements:
The CSE understands all components of their clients' contracts, including pricing components, service level agreements and the clients' service history so as to manage and drive the contract renewal process and positively impact retention.
The CSE reports on key business activities and ROI in Success Plan and Executive Business Reviews, monitoring and managing client success, while being able to effectively use data to provide actionable insights.
Execution of contract renewal - Internal coordination with all ADP partners to deliver a smooth renewal process for the client. Partnership with Sales on revenue expansion opportunities with the CSE's book of business and leveraging all available resources necessary to defeat a competitive threat.
Effectively present a cohesive business renewal plan of action to ADP leadership.
Operational Execution:
The CSE coordinates and collaborates, within a highly matrixed global organization, including Sales, operational, service and product management partners to drive issues to closure, oversee completion of complex projects, improve efficiency and quality of end-to-end experience, and influence the product roadmap to enhance the overall client experience and deliver on the client's success milestones.
TO SUCCEED IN THIS ROLE:
At least 8 years of managing and consulting with large, matrixed, and global clients, focused on strategic client enterprise accountmanagement
At least 8 years of General Management, Sales or Management Consulting Experience, Client Success Management
Demonstrated skills in analytics and research, client relations, executive presentations and cross-functional project management
Experience with ADP Products, HCM Solutions and Standout Technology.
Experience with Client Lifecycle Management from development to implementation and ongoing accountmanagement and support
Travel Required
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include the skills above.
$89k-158k yearly est. 2h ago
Technical Account Manager (TAM) - On Site , Scottsdale AZ
GMI 4.6
Account manager job in Scottsdale, AZ
About the Role
GMI is seeking a skilled Technical AccountManager (TAM) to serve as a trusted advisor and primary liaison between our Managed Service Desk customers and internal delivery teams. The TAM acts as the customer's advocate within GMI-ensuring alignment, facilitating service delivery, coordinating escalations, and driving continuous improvement.
You will serve as a named point of contact for escalations, monthly reporting, quarterly business reviews, lifecycle management, and post-incident analysis. This position requires strong communication skills, technical knowledge, and the ability to deliver a superior customer experience.
What You'll Do
Customer Engagement & Escalation Management
Serve as the primary point of contact for escalations and service coordination
Lead internal and external customer kickoff calls alongside PMO team
Support Quarterly Business Reviews and growth strategy discussions
Communicate security risks or emerging threats that may impact customer environments
Maintain customer-specific support documentation
Review tickets for quality, accuracy, and compliance with standards
Service Quality & Reporting
Generate and review scheduled reports covering asset usage, health, lifecycle, and RCA
Ensure the GMI support team stays informed of customer issues and priorities
Facilitate internal resources to support customer initiatives
Project & Delivery Support
Collaborate with Sales and PMO on SOW creation, project structure, and profitability targets
Ensure project prerequisites and documentation are in place before project kickoff
Monitor delivery progress to address resource strain or technology gaps
Communicate and manage customer expectations throughout the engagement
Process & Practice Improvement
Deliver customer feedback to internal teams to drive service enhancements
Contribute to documentation, templates, SOPs, and delivery standards
Assist in selecting and deploying tools that improve service delivery
What You Bring
Required Skills & Experience
Minimum 7 years of experience in relevant IT services roles
Strong presentation and executive communication skills
Prior Network or Systems Engineering experience
Ability to work decisively under pressure
Experience with network/system monitoring tools
Experience with cloud computing (AWS and/or Azure)
Preferred
Prior TAM experience
Associate degree in CS, Engineering, MIS, CIS, or related field
Additional Requirements
Ability to sit at a computer for extended periods
Light to moderate lifting as needed
Must be US Citizen due to contract obligation
Position may require ability to pass standard state and federal DPS Background checks and obtain an IV-D Fingerprint Clearance Card (Schools)
Reasonable accommodations available for qualified individuals with disabilities
Benefits and Perks
We offer a comprehensive benefits package designed to support your professional growth and personal well-being, including
401(k) Plan with Company Match
Health Coverage (Medical, Dental, Vision)
Stock Appreciation Rights after one year with the company
Open Paid Time-Off policy with Generous Vacation & Sick Time
$74k-105k yearly est. 59d ago
Customer Business Unit Program Mgmt 1
Celestica 4.5
Account manager job in Phoenix, AZ
Region: Americas Country: USA State/Province: New Hampshire City: Remote Employee US **Functional Area:** Sales, Marketing & Business Development (MBD) **Career Stream:** Global Customer Business Unit (GCBU) **Role:** Consultant 1 (CO1)
**Job Title:** Consultant, Customer Business Unit Program Mgmt 1
**Job Code:** CO1-MBD-CBU
**Job Level:** Level 10
**Direct/Indirect Indicator:** Indirect
**Summary**
The Global Customer Business Unit (GCBU) Program Manager acts as a vital member of the Program Management team, providing comprehensive support for the operational management of complex customer programs and projects. This role contributes directly to ensuring on-time, on-spec delivery, supporting the achievement of critical operational key performance indicators (KPIs), and meeting defined program goals. The Program Manager works closely with the Program Lead, coordinating execution activities across internal functions (Sales, Marketing, Development, Manufacturing, etc.) to ensure collaborative execution and customer satisfaction.
**Detailed Description**
The core responsibilities of the GCBU Program Manager focus on execution support and operational engagement:
+ **Account & Program Execution Support**
+ Support the Program Lead as a key point of contact for day-to-day program execution and project lifecycle management.
+ Work closely with the internal Program Lead to coordinate the account team's interface with cross-functional groups, including Development, New Product Introduction (NPI), Sales, Marketing, and Manufacturing.
+ Assist in developing comprehensive program plans, schedules, and tracking resource commitments to ensure customer deliverables are met on time and within scope.
+ Participate in program tracking meetings and operational reviews with both the customer and the internal account team, ensuring transparent communication.
+ Support the implementation and maintenance of customer business processes, communication flows, and issue escalation protocols.
+ **Performance Metrics and Delivery Assurance**
+ Assist in the tracking and reporting of all key program performance indicators (KPIs), operational metrics, and critical delivery milestones.
+ Monitor and report on overall program execution status and adherence to defined strategic and operational objectives.
+ Support the development of clear and measurable action plans to correct schedule deviations or issues impacting program scope or quality goals.
+ Participate in program execution reviews, focusing on planning, adherence to schedules, and monitoring operational efficiency.
+ Help ensure compliance with all contractual and performance commitments related to delivery, quality, and timelines.
+ **Customer Relationship & Communication**
+ Communicate with the customer as directed by the Program Lead to ensure ongoing satisfaction with products and company performance.
+ Participate in the process of receiving and documenting customer issues and complaints, helping to coordinate internal responses.
+ Assist in soliciting performance feedback, preparing customer satisfaction surveys, and communicating critical insights back to internal teams.
+ Support the Sales team and GCBU leadership by gathering and formatting necessary content for customer communications and business reviews.
**Knowledge/Skills/Competencies**
+ Strong Teamwork, Collaboration, and Communication skills, with a focus on working effectively within a large group environment.
+ Proven ability to work effectively across Cross-Functional Teams in a matrix organization structure.
+ Foundational expertise in Program Performance Management and Operational Delivery Assurance.
+ Practical knowledge of KPI definition, data tracking, and reporting methodologies.
+ Strong skills in Relationship Support and customer communication.
+ Excellent understanding of Program Lifecycle Management and operational methodologies.
+ Solid grasp of Industry, Market, and Technology relevant to the customer's business.
+ Proficiency in Data Analytics and the ability to rapidly learn and utilize internal IT tools for performance tracking.
+ High degree of computer literacy, with strong proficiency in Microsoft Office applications.
+ Excellent understanding of company capabilities, offerings, sites, and key functional teams (e.g., Celesca's ecosystem).
**Physical Demands**
**Typical Experience**
Eight (8) or more years of relevant professional experience, preferably in program management support, customer-facing roles, or strategic account execution within the relevant industry.
**Typical Education**
Bachelor's degree in a related field (e.g., Engineering, Business Management, or a technical discipline). An equivalent combination of education and experience may be considered.
**Salary**
The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: $102k-$140k Annually
Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.
Celestica is an E-Verify employer.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
$102k-140k yearly 49d ago
Customer Loyalty Manager
Roljobs Technology Services
Account manager job in Phoenix, AZ
Why we need you? We are looking for a dynamic Manager who can provide leadership and direction in the development and support of applications that support business strategies. Our client, who is a leading retailer, is looking forward for you to manage the day to day activities of the Application Analysts and coordination of work across all areas of the delivery team.
Job Description
Here's what you'll be doing:
You will be working with cross functional teams across all brands to implement and deliver solutions aligned with strategies and plans for technology, people and process for both in-store, corporate and direct-to-consumer environments.
You will ensure organized, predictable and managed change.
You will manage scope, schedule, and resources by developing strong relationships with their business partners.
You need these qualifications:
You've more than 5 years of experience supporting a CRM/Loyalty program.
You've experience with industry standard Retail applications.
You have more than 3 years experience supporting the delivery of mobile applications on iOS or Android.
You also have experience in Application integration, solution design and support.
You've more than 5 years experience in implementing systems and business capabilities.
It would be nice if…
You've experience in procurement of Hardware and Software for system.
You've experience in building business and enterprise roadmaps.
You've experience working with Hardware and Software vendors.
You've experience working with Datacenter Operations.
You've experience architecting solutions in a multi data center setup.
Here's hat we can offer:
A competitive base salary of $120,000 with a performance bonus of $15K to $30K.
Full Relocation Assistance.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Ping me at
******************** to know more.
$120k yearly Easy Apply 19h ago
Client Service Account Manager - Senior Associate
JPMC
Account manager job in Tempe, AZ
If you enjoy servicing a portfolio of financial clients, this could be the role for you!
As a Client Service AccountManager within the Client Service team, you will support a portfolio of large corporate and/or financial institution clients by allowing them to effectively utilize Payments Products and Services. The Service organization acts as a central point of resolution to support the client's business operations, identify product/service gaps and development opportunities, and leverage client/product expertise to recommend client growth and efficiency opportunities.
Job responsibilities:
Advise and act as proactive partner to the client, providing advice/consultation on decision making
Reach out to clients to assess progress, client satisfaction, and potential impediments to a high level of service satisfaction
Act as client's central point of resolution and escalation for service issues, liaises with bank partners to manage issues
Convey complex ideas and client issues with confidence
Identify and address product/service gaps and development opportunities, leveraging the full array of Treasury Services product capabilities
Adhere to and ensures client's compliance with risk policies/practices and educates clients on new legal / regulatory / Cyber changes
Required qualifications, capabilities, and skills:
5 years of relevant industry and/or functional experience
Intermediate understanding of Treasury Products and Services, inclusive of knowledge of financial exposure/operational risk related to TS transactions
Technical knowledge/comprehension to recommend value-added solutions for clients and partners
Ability to present oral and written communication in an organized, clear and confident manner
Manage time effectively in a fast paced environment; demonstrating ability to balance competing priorities and deliver on commitments
Ability to effectively partner with internal colleagues and external clients
Ability to be flexible with working hours and utilize virtual connectivity tools (VDI, Blackberry/Good mobile suite, etc.) when business needs arise
$63k-97k yearly est. Auto-Apply 60d+ ago
Account Manager / Client Services
Brightspring Health Services
Account manager job in Scottsdale, AZ
Our Company
OnePoint Patient Care
Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!
* Primarily in office role, with some WFH offered
* 20% travel required
Responsibilities
Deploys advanced, consultative, and strategic approach to accountmanagement. This includes the successful implementation and promotion of various corporate initiatives
Supports Client Services team with tasks involving customer success, including report development, incident tracking and presentation building.
Working directly with key internal partners, the AccountManager achieves timely responses on all issues along with setting proper expectations for clients
Manages their client base through the company's CRM software
This includes the tracking and management of activities, tasks, contacts, and other material events with clients.
It will also document the up-selling of products and solutions, and how those relate to the overall retention strategy
On a quarterly or semi-annual basis, is responsible for the preparation and participation in a Book of Business Review with Management
Collaborates and assists the Client Services team in serving the account
Frequently prepares quarterly business review materials, facilitates client engagement calls, conducts routine client-facing telephonic training and oversees the implementation of new facilities. The Corporate AccountManager will also provide educational materials to facilitate compliance with procedures, tools, and resources
Works with other disciplines (credit/collections, contracting, and marketing) to assure that corporate billing and receivables standards are achieved
May attend corporate/networking events and conferences
Establishes productive, professional relationships with key personnel in partner accounts
Performs other tasks as assigned
Qualifications
Bachelor's Degree in business or related field preferred
Previous experience in a client management, customer service, or client support role; previous experience in a client support role within a healthcare setting or other business-to-business setting desired
Ability to present to all levels of management; excellent time-management skills; basic computer skills; advanced Microsoft Office proficiency; outstanding problem-solving skills; experience in root cause analysis; able to collaborate cross-functionally; experience working within a team required
SalesForce and Axiom experience; previous experience in a project management and client-facing customer service role; strong background in administrative management with the ability to manage multiple priorities and deadlines at once; strong experience in business writing desired
Customer service orientation, adaptability, interpersonal/communication orientation, planning/organizing, results oriented, problem solver, training and development focused; effective decision-maker; commitment to process improvement; innovative; organizational/job knowledge required
About our Line of Business OnePoint Patient Care, an affiliate of PharMerica, is the nation's leading independent provider of community-based hospice pharmacy and pharmacy benefits management (PBM) services - offering hospices nationwide flexible and adaptable solutions for their hospice pharmacy needs. OnePoint fills prescriptions, creates custom compounds and formularies, provides home deliveries, and manages pharmacy benefits for thousands of patients per day. Through its Concierge PBM, Next Day Valet mail order, and Direct Express local services, OnePoint serves hundreds of hospice programs and is available in 50 states. For more information, please visit ************* Follow us on Facebook, LinkedIn, and X.
$63k-97k yearly est. Auto-Apply 36d ago
CIB Client Service Account Manager- United States- 2026 ReEntry Program
Jpmorgan Chase & Co 4.8
Account manager job in Tempe, AZ
JobID: 210688159 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $68,000.00-$100,500.00; Jersey City,NJ $78,000.00-$113,000.00 About the Program At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path. We value the diversity, fresh perspective and wealth of experience that returning professionals can bring.
The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers. The program spans over 30 locations worldwide.
The ReEntry Program is a 15-week fellowship program, beginning April 20, 2026 and ending July 31, 2026 with the prospect of an offer for permanent employment with JPMorganChase at the end of the program. The permanent placements will be based on both business needs and candidate skill set.
Please refer to our ReEntry Overview page for further information regarding the Program.
Commercial & Investment Bank
The Commercial & Investment Bank is a global leader across investment banking, payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Client Services supports a portfolio of large corporate and/or financial institution clients by allowing them to effectively utilize Payments Products and Services. The Service organization acts as a central point of resolution to support the client's business operations, identifies product/service gaps and development opportunities, and leverages client/product expertise to recommend client growth and efficiency opportunities.
What We Look For:
Creative and innovative team players with analytical, technical, problem solving, planning and organizational skills. Individuals must have strong interpersonal skills and be able to communicate effectively in presentations, expressing complex financial strategies in an organized and articulate manner. The ability to relate well to external clients and internal partners and establishing strong working relationships.
$78k-113k yearly Auto-Apply 50d ago
Senior Specialist, Account Management
Cardinal Health 4.4
Account manager job in Phoenix, AZ
**What AccountManagement contributes to Cardinal Health:** AccountManagement is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**Responsibilities:**
+ Monitor terms of Prime Vendor distribution contract as it pertains to Supply Chain and Procurement, particular focus on Fill Rates, Price Match, and days sales outstanding.
+ Bridge relationship between the customer and internal Cardinal Health teams to ensure flawless service to customers and an optimized supply chain.
+ Manage customer expectations and requirements through proactive account review, facilitating issue resolution, and keeping customer informed of key initiatives.
+ Prevent order disruption to customers through elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions.
+ Coordinate and communicate Cardinal Health initiatives to the customer as needed.
+ Track, measure, and report Cardinal Health Key Performance Indicators monthly.
+ Build and maintain long-term trusted relationships with customers to support retention of the account.
**Qualifications:**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of customer management experience, preferred
+ Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred
+ Demonstrated ability to work in a fast-paced, collaborative environment, preferred
+ Strong communication skills with the ability to build solid relationships. preferred
+ Ability to travel to customer locations, as needed is preferred
**What is expected of you and others at this level:**
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000.00 - $81,600.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 3/6/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
How much does an account manager earn in Glendale, AZ?
The average account manager in Glendale, AZ earns between $36,000 and $107,000 annually. This compares to the national average account manager range of $42,000 to $110,000.
Average account manager salary in Glendale, AZ
$62,000
What are the biggest employers of Account Managers in Glendale, AZ?
The biggest employers of Account Managers in Glendale, AZ are: