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  • Senior Account Manager

    Pulse 4.5company rating

    Account manager job in Philadelphia, PA

    We are expanding our enterprise partnerships across the pharma and life sciences sector, supporting Corporate Affairs and Communications teams in managing complex, global digital ecosystems. We're seeking a US-based Account Lead with experience in Healthcare Communications, corporate digital operations and project management. You'll act as the day-to-day strategic and delivery lead for a major Corporate Affairs digital program - coordinating updates across multiple stakeholders, ensuring compliance and governance, and driving consistency across a network of global corporate and product websites. This is a hybrid role that blends account leadership, governance, and project delivery- ideal for someone who understands how to bring structure, clarity, and calm to a fast-moving corporate communications environment. What You'll Do Account Leadership & Client Partnership Serve as the primary point of contact for a US-based Corporate Affairs team. Build trusted relationships with stakeholders across Corporate Affairs, Digital/IT, HR, and agency partners. Translate business objectives into actionable digital plans and deliverables. Provide strategic oversight to ensure alignment, transparency, and on-time delivery. Governance and Workflow Oversee governance across a large multi-site corporate web ecosystem. Manage the intake, triage, and prioritization of content and technical requests. Coordinate workflows between creative/content agencies and technical delivery teams. Maintain SLA tracking, dashboards, and ongoing performance reporting. Project Management Lead quarterly delivery cycles tied to major corporate events, product launches, and content updates. Oversee day-to-day collaboration with offshore development and QA teams. Proactively manage risks, dependencies, and timelines to maintain operational stability. Leadership and Collaboration Partner with the wider team to ensure consistency and excellence in delivery. Contribute to refining governance frameworks and improving digital workflows. Represent Pulse in regular steering meetings and strategic planning sessions. Who You Are Experienced digital account or project lead (7-10 years) with pharma, biotech, or healthcare communications experience. Confident in managing multiple stakeholders and workstreams across corporate and product websites. Strong understanding of regulated digital publishing, compliance workflows, and corporate narrative alignment. Skilled communicator with excellent organizational instincts and client-facing presence. Hands-on with digital production and operations - understanding how sites are built, updated, and governed. Qualifications Bachelor's degree or equivalent professional experience. 5-9 years of experience in digital account management or project delivery. Demonstrated experience working in pharma, healthcare or life sciences and corporate communications Knowledge of CMS platforms (WordPress, Sitecore, AEM, etc.) and digital workflows. Experience managing SLAs, QA, and structured content workflows. Level & Reporting Equivalent to Base 2-3 (senior client-facing lead with PM capability). Reports to the Global Account Lead (EU-based). Why Join Pulse Digital Pulse partners with global life sciences organizations to deliver human-centric digital experiences that enhance corporate reputation and stakeholder engagement. You'll play a key role in shaping the digital operations of a global Corporate Affairs team - ensuring stability, consistency, and continuous improvement across an evolving web ecosystem.
    $67k-107k yearly est. 4d ago
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  • Sales Account Manager

    Ana Sourcing

    Account manager job in Collingswood, NJ

    About the Company AnA Sourcing, LLC is a woman-owned, minority-owned small business dedicated and specializing in the sales of Industrial, Safety and MRO (Maintenance, Repair & Operations) items across a broad and distinguished government customer base. Since our inception in 1990, we have provided value and service to both federal and local government agencies, prime contractors, OEMs (original equipment manufacturer), and other commercial businesses. The cornerstone to our longevity and success is the steadfast belief in outstanding customer service and professionalism throughout the sales process. From the ease of quoting to your receipt of goods. Job Brief We are looking for an experienced Sales Account Manager to join our Sales Department. You will act as a liaison between our sales team and our clients, ensuring customer satisfaction. As a Sales Account Manager, you will work with government agencies and prime contractors to help supply the items and materials needed to complete their projects. This will be achieved by working with these companies to become a supplier and completing bid opportunities. In this role, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients' needs and facilitate the sales process from beginning to end. This is an inside sales position working in an office setting. Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard. Hours are 8:00 am to 5:00 pm with an hour lunch. Salary will be between $40,000 - $50,000 plus commission and bonuses. Potential annual income can range between $80,000 to $150,000. *This is an in-office position* Responsibilities Manage key government accounts Act as the point of contact for clients Prospect for new business by cold calling potential customers. Resolve problems and handle complaints in a timely manner Identify new potential customers Provide quotes to customers Keep track of current orders and backorders Establish best practices Monitor and report on sales performance analytics Suggest innovative ideas to increase sales and improve customer experience Benefits - 401(k) with Company Match - Health Insurance - Paid Time Off - Fitness Reimbursement Program
    $80k-150k yearly 4d ago
  • Sales Representative / Business Development Manager

    Comfort Keepers of Central Jersey and Cherry Hill Nj 3.9company rating

    Account manager job in Cherry Hill, NJ

    Home Care | Cherry Hill & Pitman, NJ Comfort Keepers - Central & Southern New Jersey At Comfort Keepers, we do more than provide care-we Elevate the Human Spirit . Every relationship we build helps seniors live safely, independently, and with dignity in the place they call home. We are seeking a Sales Representative / Business Development Manager who is energized by meaningful work, values long-term relationships, and understands how thoughtful outreach drives both growth and impact. Why this role matters This position is not about “selling hours.” It is about building trust with healthcare and community partners so families know who to call when care is needed most-after a hospitalization, during a transition home, or when independence becomes harder. Your work directly supports: Seniors aging safely at home Families navigating difficult decisions A care team committed to compassion and excellence What you'll do Build and nurture professional relationships with hospitals, rehab/SNF discharge teams, physicians, senior living communities, and community partners Serve as a trusted local resource for private pay and VA home care services Develop and execute a structured outreach plan for your territory (Cherry Hill and/or Pitman) Represent Comfort Keepers at networking events, professional meetings, and community programs Collaborate closely with intake and operations to ensure smooth transitions from referral to care Track activity, relationships, and outcomes using CRM tools Who you are A relationship-first professional with healthcare, home care, hospice, or senior living outreach experience Comfortable initiating conversations, following up consistently, and building credibility over time Organized, self-directed, and able to manage a territory with intention Values-driven, empathetic, and aligned with serving seniors and their families Valid driver's license and willingness to travel locally Compensation & growth We offer a competitive compensation package with strong upside tied to impact and results. Base salary: $55,000-$70,000 (based on experience and scope) Incentives: Performance-based bonuses tied to new client starts and sustained care On-target earnings: $80,000-120,000 Additional benefits may include mileage reimbursement, paid time off, holidays, and growth opportunities within a respected national brand. About Comfort Keepers Comfort Keepers is a leading provider of in-home care for seniors and adults needing assistance. Our caregivers provide Interactive Caregiving™, focusing on physical, emotional, and social well-being-because care is about connection, not just tasks. If you are motivated by purpose, relationships, and measurable growth-and want your work to truly matter-we'd love to talk. Benefits: ✔ 401(k) with match ✔ Health, dental, vision ✔ Paid time off 👉 Apply on LinkedIn or send your resume with a brief note about your healthcare outreach experience.
    $80k-120k yearly 1d ago
  • Private Client Relationship Manager

    Citizens 2.9company rating

    Account manager job in Blue Bell, PA

    At Citizens, our mission is to help clients, colleagues and communities reach their potential. We do this through our distinguished client-centric culture, having a mindset of continuous improvement and always enhancing our capabilities. Citizens Private Client provides personalized, world class financial planning and advice to help clients achieve their financial goals. We do this through creating a culture of continuous coaching, professional development, and ongoing practice management support. As a Citizens Private Client Relationship Manager (PCRM), you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. PCRMs partner with Wealth Financial Advisors and Certified Financial Planners (CFPs), creating the Citizens Private Client team. Primary responsibilities include Acquire and onboard new affluent and high-net-worth clients into a Book of Business through outbound calling and in-branch or partner introductions. Grow net deposits, investments, and lending balances by executing comprehensive discovery and financial planning conversations, understanding a client's financial goals, and presenting personalized strategies aligned with each client's objectives. Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights. Provide exceptional, high-touch client experiences. Engage Wealth Advisors and Certified Financial Planners to help clients reach their financial goals. Partner with colleagues in other lines of business including Retail, Business Banking, Mortgage and Wealth to provide clients a seamless experience across Citizens. Leverage Salesforce CRM to track activity. Measures of Success include Growth in net new investment assets in collaboration with Wealth Partners. Growth in new deposits including checking, savings, and CD balances. Growth in lending units and balances through mortgages, home equity lines, and securities-based lending. Client satisfaction survey results. Qualifications, Education, Certifications and/or Other Professional Credentials Bachelor's degree (preferred). 3 - 5 years of banking, wealth management or other relevant equivalent experience. Experience working with affluent and high net worth clients. A minimum of two licenses required: SIE, Series 6, 7, 63, 65, or 66 licenses, and Life and Health, Accident Insurance Licenses. Additional licenses can be obtained within a specific timeline upon hire. Demonstrated success in a client-centric, initiative-taking sales environment. Experience establishing and maintaining relationships with clients and internal partners. Knowledge of industry regulatory requirements to ensure a sound control environment. Excellent written and verbal communication skills. Compensation Salary and opportunity to earn Incentive compensation. Salary is commensurate with experience. Hours & Work Schedule Hours per Week: 40 Work Schedule: M-F; potential Saturday hours #LI-JH1 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
    $72k-103k yearly est. Auto-Apply 2d ago
  • Business Development Manager (Pharmaceutical -US based)

    Medincell

    Account manager job in Philadelphia, PA

    Business Development Manager (M/F) Medincell is a commercial-stage pharmaceutical company developing long-acting injectable drugs in many therapeutic areas. Products of our portfolio are based on our BEPO technology and aim to ensure patient compliance, improve the effectiveness and accessibility of treatments and reduce their environmental footprint. We collaborate with tier one pharmaceuticals companies and foundations to improve Global Health through new therapeutic options. We have an exciting opportunity available for a Business Development Manager in our Business Development team. The position is primarily responsible for supporting business development in technology evaluation collaborations, product and technology out-licensing, and co-development partnerships where appropriate. Key responsibilities fall into two major roles (i) search and evaluation activities and (ii) early partnering activities. This position is located in the USA (East coast), prefered location: Boston, MA Raleigh-Durham, NC Washington, D.C. Metro (including Maryland and Virginia) New York City, NY Philadelphia, PA Cambridge, MA Research Triangle Park, NC Baltimore, MD Cleveland, OH Miami, FL Keys responsibilities Search and evaluation activities include: Identify and research potential pharmaceutical or biotech partners that correspond to MedinCell's business development strategy Determine therapeutic areas where MedinCell and potential partners could operate effectively together Perform high-level screening of assets in R&D pipelines and products on market Conduct in-depth research to understand the corporate strategy and strategic needs of potential partners Gain a thorough understanding of the business operations, organizational culture, history, etc. of potential partners Ensure a regular update of the BD dashboard (CRM) to maintain alignment across teams Early partnering activities include: Identify the key decision makers of potential partners and initiate contact and engage them in discussions Coordinate internal stakeholders to provide the potential partner with the necessary information package Contribute to drafting CDAs, MTAs, Research Agreements and Feasibility Agreements Build and expand network, and enhance MedinCell visibility in the drug delivery space Represent MedinCell at relevant partnering, scientific and investor conferences, positioning the company as a partner of choice Prepare product out-licensing decks where appropriate and collect partnering insights from potential partners Profile & Qualifications Minimum Bachelor's degree in life sciences field, Business degree (MBA) a plus Previous business development experience, including experience with evaluation activities such as market assessments and business case development Good knowedge of non-clinical, CMC, clinical and regulatroy development process Energetic, results-driven self-motivated team player with ability to think strategically and analytically Comfortable in a fast-paced environment with minimal direction and able to adjust workload based upon changing priorities Positive can-do attitude Able to travel as needed for partnering meetings and conferences Fluent English (spoken, written, comprehension) required Medincell is an equal opportunity employer committed to fostering an inclusive and respectful workplace. We welcome applications from all backgrounds and believe that diversity strengthens our teams and drives innovation.
    $74k-115k yearly est. 3d ago
  • Territory Business Manager

    CBIZ Talent Solutions 4.6company rating

    Account manager job in Philadelphia, PA

    We are seeking experienced and highly skilled Senior-Level Pharmaceutical Sales Leaders specializing in Urology and Oncology. Candidates must have a proven track record in either Urology, Oncology, or preferably both areas. Core Responsibilities Foster clinical confidence and manage all accounts comprehensively within the designated area. Concentrate on identifying suitable patients, validated efficacy outcomes, and potential adverse effects. Responsible for educating all relevant healthcare professionals on dosing, administration, and overall treatment expectations. Inform and respond to inquiries regarding approved resources that offer essential reimbursement and contracting details. Tailor communications, utilize approved resources effectively, and find solutions that address customer and patient needs. Ensure robust account management and access to clinics, institutions, and hospitals within the assigned area. Execute compliant and efficient operational processes to identify suitable patients. Cultivate and sustain extensive knowledge of the disease state and product, while demonstrating excellent listening and communication skills. Build dependable relationships with customers and provide clear promotional and educational information through both in-person and virtual sessions. Organize, lead, and conduct speaker programs for top providers and clinics within the territory. Develop account strategies and action plans to promote treatment adoption across all clinics and prescribers. Evaluate account performance, identify obstacles to prescriber adoption, and suggest solutions to overcome these barriers. Utilize business insight to combine account and prescriber data, treatment trends, and key influencers to continually refine account strategy plans. CBIZ is an Equal Opportunity Employer. CBIZ does not discriminate on the basis of race, ancestry, national origin, color, religion, sex, gender identity, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law.
    $65k-80k yearly est. 3d ago
  • Area Sales Manager

    Northwest Traffic Control Services

    Account manager job in Philadelphia, PA

    About the Company Northwest Traffic Control Services is seeking a dynamic and results-driven Area Sales Manager to lead our sales team in achieving ambitious growth targets within the Traffic Control sector. This role requires a strategic thinker with a strong background in outside sales and the ability to negotiate effectively. The ideal candidate will possess exceptional leadership skills and a proven track record of managing sales teams to success. As a key player in our organization, you will analyze market trends, develop sales strategies, and foster relationships with clients to drive revenue growth. About the Role Develop existing customer relationships to continue growth and retain business Source new business opportunities Develop sales plan and meet goals Strong negotiation skill in equipment rental and sales Assist in bidding jobs, including gathering of pre-bid information and contacts (DOT requirements, quantity take-offs and requirements) Applying knowledge of state (DOT), county and city DOT specifications to the project Identify key account decision-makers and establish professional relationships. Cold calling new and existing customers. Able to communicate and have people skills to interface with all levels of management along with follow up skills and ability to change mid-stream objectives to achieve targeted goals. Build and maintain a strong pipeline of sales opportunities to exceed sales initiatives for new projects within the customer/prospect base. Provide timely and accurate reporting of pipeline & account activities Participate in industry events, organizations, etc. to build our business and networking opportunities which may include Trade Shows and Quarterly meetings. Strategically develop and implement profitable sales growth plans within assigned territory, to ensure alignment with company goals and objectives. Responsibilities Problem Solving/Analysis Customer/Client Focus Results Driven Flexibility Knowledge of Excel, Word Strong organization and communication skills Presentation and speaking skills to small and large groups Excellent Time Management and Multi-Tasking Skills Interpersonal and communication skills. Qualifications Bachelors Degree or 10+ years experience in Sales/Sales Management Traffic Control. Project Management Experience with Signatory/Union Companies. Project Estimating Experience. Proficiency in Microsoft Office Suite products is required; Proficiency with web, Adobe and mobile applications a plus Job Type: Full-time Pay range and compensation package: From $80,000.00 per year DOE, commission based, and bonus eligible. Benefits: 401(k) Company car Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Paid training Vision insurance Equal Opportunity Statement: We are committed to diversity and inclusivity.
    $80k yearly 3d ago
  • Jewelry Sales Manager - King of Prussia

    Neiman Marcus 4.5company rating

    Account manager job in King of Prussia, PA

    WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary . It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets. YOU WILL BE: At Neiman Marcus, we are committed to delivering a best-in-class luxury experience through exceptional service, curated product, and personalized relationships. We are seeking a Sales Manager who will be responsible for the sales experience of the Neiman Marcus King of Prussia Jewelry department , facilitating partnerships across functions, driving team towards goals, and leveraging team skills to build a customer-driven sales experience, all while being a steward of Neiman Marcus. WHAT YOU WILL DO: Drive towards the achievement of maximum sales and growth following company vision and values in partnership with other functional leads for department Oversee all aspects of merchandise and communications with merchant and vendor partners (e.g., presentation, returns, and damages) Contribute to strategic goals for the store and set priorities by department Review business with applicable Buyers for department and discusses action plans to produce positive results Establish plans and strategies in partnership with Client Development Lead(s) Develop understanding of and analyze internal and external customer behaviors, trends, and preferences, adjusting processes and standards accordingly (e.g., focus programs) Plan and complete departmental budgets and ensures guidelines are being followed to minimize operating expenses and maximize revenue Support audit compliance to enforce department and stockroom controls, as applicable Manage people, product and placement, and sales promotion within department WHAT YOU WILL BRING: 3-5 years of experience in luxury retail, business strategy, planning, or sales operations-preferably within a high-performing, client-centric environment Deep understanding of luxury service standards and the business of clienteling Strong analytical skills with a proven ability to translate data into insights and action Proficient in Excel and retail reporting tools Highly organized, self-directed, and comfortable in a fast-paced, evolving environment Strong communication and partnership-building skills, with a collaborative and solution-oriented mindset Discreet and professional with the ability to support elite sellers and clients YOUR LIFE AND CAREER AT NEIMAN MARCUS: Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount SALARY AND OTHER BENEFITS: The [starting salary/hourly rate] for this position is between [$75,000-$90,000annually]. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. [This position is also eligible for [bonus] [long-term incentive compensation awards].] Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation.
    $75k-90k yearly 23h ago
  • National Account Manager - Northeast Region

    Shorr Packaging Corporation 3.3company rating

    Account manager job in Philadelphia, PA

    Description Together, We Own it! Start your employee owner journey with Shorr Packaging. The National Account Manager will be responsible for identifying, targeting and closing national account opportunities within, but not limited to 3PL, E-Commerce, Manufacturing, Life Sciences and Integrator business segments. This position will require frequent travel to customer corporate locations as well as satellite sites throughout North America. Responsibilities: Identifies national account opportunities outside of Shorr Packaging. Maintains an active list of targeted accounts. Builds and implements strategies to bring opportunities to a close. Engages with Director of National Accounts and Branch Management to identify Account Executive (AE) to fulfill opportunity obligations. Works with regional AE's to identify and close national account opportunities. Guides assigned AE on implementation of sales strategy used to close account. Focus on 3PL, E-Commerce, Manufacturing, Life Sciences and Integrator business segments. Refers to CRM to qualify that accounts are new to Shorr Packaging. New accounts are identified as any account location that has not purchased from Shorr Packaging for more than twelve months. Utilizes industry trade magazines, Zoom info, and referrals to identify and list potential national account status suspects. Leverages relationships with vendors and industry partners to identify additional opportunities. Shorr Packaging does not provide work authorization sponsorship for this position.The targeted compensation for this position is between $150K - $185K base plus targeted bonus, depending on skills and experience of the selected candidate.Requirements Bachelor's degree from four-year college or university Minimum five plus sales experience with a history of targeting and closing large opportunities Packaging industry experienced preferred Strong Microsoft Office skills with emphasis on Outlook, Word Excel, and PowerPoint. Possesses a strong business acumen and demonstrates the capability of working cohesively with the internal National Accounts team in all aspects of targeting, strategizing, and building of proposal to the customer. Must be highly capable of managing complex tasks and timelines. Minimum 25% travel expected nationally Shorr Benefits Build Wealth: Employee Stock Ownership Plan (ESOP) - Together, We Own It! Comprehensive Employee Benefits: Explore Shorr Benefits Competitive base compensation plus targeted annual bonus plan 401K plan plus matching Team based Employee Owner company culture Shorr Packaging Corp is an equal-opportunity employer. It is the policy of Shorr Packaging Corp to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to protected veteran status or disability status or any other legally protected status. #shorrcorp
    $150k-185k yearly Auto-Apply 56d ago
  • Client Relationship Manager

    Ascensus 4.3company rating

    Account manager job in Philadelphia, PA

    Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. This position will work closely with all sales, service and operations partners to serve as the focal point for existing big and elite advisor plan clients and their financial advisors. Responsibilities include relationship management for these plan accounts and financial advisors ensuring a successful service experience, product enhancements and plan retention. Providing consultative advice and support as a dedicated contact to ensure execution of coordinated strategies to support the plan client and their financial professional. Promote plan retention via ownership, troubleshooting and problem resolution resulting in the prevention of escalated service issues associated with assigned accounts. Section 2: Job Functions, Essential Duties and Responsibilities Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. Consistently demonstrate a superior level of proactive client focus and team work. Leverage industry knowledge to promote client satisfaction, leading to retention and organic growth. Develop strong working relationships with daily client contacts. Provide ownership for the resolution of issues escalated by clients and financial professionals. Act as an internal advocate for clients and financial professionals by coordinating with internal Ascensus departments. Review existing book of business to identify plan retention and create strategy for non-elite advisors. Develop relationships with C-level decision makers for assigned accounts to develop education and communication strategies. Cross-sell revenue opportunities, educate financial professionals/plan sponsors regarding, products, processes and services. Compile data, track communications, escalations and offer solutions to enhance the Ascensus experience by optimizing plan design and promoting product features and services. Lead and/or participate in projects that create additional value for existing relationships. Compile and analyze data associated with clients and financial professionals and conduct outreach activities including call campaigns to build/strengthen existing relationships and gain share of wallet. Maintain proficiency with multiple partner products and Ascensus' proprietary products to effectively manage key relationships across these platforms. Maintain proficiency with regulatory, financial, accounting, service, operations and compliance aspects of the relationship management function Supervision N/A Section 3: Experience, Skills, Knowledge Requirements Bachelor's degree in business or related fields, or equivalent work experience Minimum of 7 years' experience in retirement services industry or related field is preferred Minimum of 5 years' prior experience with direct client/client equivalent relationships within a financial services administrative environment Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred Ability to work independently as required, but also work within and contribute to maintaining a highly-cohesive team environment Excellent analytical and problem solving skills Ability to work with a high level of independence Must be detail oriented and be able to produce high quality work within tight time constraints Ability to make sound business judgments while effectively balancing client needs and organizational considerations Excellent written and oral communication skills, including group presentation experience. Proficiency with Microsoft Office products including Excel, Word and PowerPoint Ability to coordinate and run meetings attended by senior-level personnel in both internal and external environments Demonstrated project management skills Ability to travel as required Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
    $111k-155k yearly est. Auto-Apply 30d ago
  • Account Supervisor, Advertising & Branding

    Endeavor 4.1company rating

    Account manager job in Philadelphia, PA

    Who We Are:160over90 is an award-winning global marketing agency which forges stronger human connections and creates shared moments where people feel something real. With 800 thinkers, doers, and makers across every cultural corner of the world, the agency offers a full-service, channel-agnostic approach and a deep connection to the people, places, and properties that drive the conversation of tomorrow. 160over90 works with leading brands including AB InBev, Amazon, Coca-Cola, DP World, Macy's, Marriott International, McDonald's, Verizon and Visa. 160over90 is part of WME Group, a global representation business comprising the world's leading talent, intellectual property and brands. The Role and What You'll Do: 160over90 is a global marketing agency that represents brands by connecting them to the places, people and moments that matter most. We're seeking experienced, account management professionals looking to lead projects and accounts. You partner with Account leadership on books of business and teams. You work closely with clients to steward their advertising and branding challenges and help them achieve their business goals. You are learning the difference between executing marketing campaigns and building brands and want to work at a place that excels at both. You have started to develop the nuances of expert client service, and you're getting comfortable swimming in any lane-digital, video, strategy, identity, anything. If you're looking to make your mark in client service, we're seeking you. You Have These: Strategic thinking Highly organized with a healthy respect for best-in-class process Strong relationship-building capabilities Experience working in omnichannel campaigns Manage multiple client accounts with the ability to grow into a true Account Lead 5-7+ years of relevant industry/agency experience. Creative agency experience strongly desired. Proven ability to collaborate in a team-oriented multi-agency workplace, fostering client satisfaction on all associated accounts. Familiarity with creative services and video production a plus. How we work: WME Group is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week. We see immeasurable value internally and throughout the core of the businesses we support. Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. 160/90 is proud to be an equal opportunity employer that encourages applications from qualified, eligible candidates from all backgrounds and life experiences regardless of race, gender identity, disability, age, sexual orientation, religion, or belief.
    $62k-85k yearly est. Auto-Apply 46d ago
  • Senior Account Director

    Katalyst 4.4company rating

    Account manager job in Philadelphia, PA

    The Klick Group-comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures-is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do. About our Client Services Craft Our Client Services craft leads client partnership, strategic stewardship, and operational excellence across the life sciences landscape. We guide clients through complex challenges, orchestrate cross-functional collaboration, and ensure every program aligns to brand objectives while delivering measurable impact. Job Description The Senior Account Director leads key client relationships, oversees large-scale programs, and drives account growth by providing strategic guidance and exceptional delivery. This role partners closely with internal teams to ensure flawless execution, regulatory alignment, and a consistently strong client experience. The Senior Account Director builds trusted relationships, identifies opportunities to bring value, and ensures the work reflects Klick's high standards. What You'll Do: Lead cross-functional teams to deliver programs that meet regulatory, operational, and brand expectations Manage project execution to ensure processes are followed and deadlines are met with precision Oversee account financials, including budget management, forecasting, and scope alignment Identify opportunities for organic growth and contribute to account planning Ensure all communications and deliverables reflect Klick's standards and elevate the client experience Qualifications Required: 8+ years of client service experience in the advertising industry 3+ years of pharmaceutical or healthcare advertising experience Experience managing a $3M+ book of business Proven ability to build and grow relationships at the Associate Director/Director level Strong financial acumen, including scope development and budget oversight Strong presentation and communication skills Desired: Launch experience in pharma or healthcare Experience leading client meeting intake, agenda development, follow-ups, and recaps Ability to translate client feedback, prioritize changes, and guide internal teams Understanding of US pharmaceutical/healthcare marketing regulations Comfort and enthusiasm for integrating AI into workflows University degree required; MBA a plus Additional Information All your information will be kept confidential according to EEO guidelines. Our Commitment to Inclusion Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us. Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at ***************** and we will work with you to meet your accessibility needs and ensure you have a positive experience.
    $114k-180k yearly est. 11d ago
  • Senior Account Director

    Icon Clinical Research

    Account manager job in Blue Bell, PA

    Senior Account Director - Remote (California preferred) ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a West Coast based Senior Account Director to join our Venture & Financial Alliances team. As a Senior Account Director at ICON, you will play a pivotal role in fostering client relationships, driving strategic initiatives, and contributing to the advancement of innovative treatments and therapies. Specifically, you will serve as the commercial lead for portfolio biotech companies associated with specific Venture Capital funds with whom ICON has established a strategic partnership **What you will be doing** + Develop and maintain strong relationships with clients, serving as a primary point of contact for communication and support. + Collaborate with cross-functional teams to understand client needs, develop solutions, and ensure the successful delivery of services. + Identify opportunities for account expansion across the entire ICON spectrum of services (not limited to Clinical Research Services) and revenue growth, leveraging industry trends and market insights. + Manage the end-to-end sales process, from lead generation to contract negotiation and close. + Monitor account performance, track key metrics, and identify areas for improvement to enhance client satisfaction and retention. **Your profile** + Bachelor's degree in business, life sciences, or related field; advanced degree preferred. + Proven experience in account management, sales, or client services within the pharmaceutical, biotechnology, or clinical research industry. + Strong understanding of clinical trial operations, regulatory requirements, and industry standards; exposure to/ experience of the life sciences VC and/or private equity sectors would be beneficial + West Coast based + Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of the organization, including the C-suite at biotech companies and senior VC Fund executives . + Results-oriented mindset with a track record of achieving sales targets and driving business growth. \#LI-MH1 \#LI-REMOTE **What ICON can offer you:** Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: + Various annual leave entitlements + A range of health insurance offerings to suit you and your family's needs. + Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. + Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. + Life assurance + Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site (************************************* to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here (****************************************************** Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here (****************************************************** to apply
    $118k-178k yearly est. 60d+ ago
  • Client Service Account Manager - Healthcare Payments - Vice President

    JPMC

    Account manager job in Philadelphia, PA

    If you excel at client-facing strategic account leadership, and thrive in a fast-paced, problem-solving environment, join our Strategic Partnerships team to drive customer-centric strategies and collaborate across JP Morgan to deliver tailored product solutions that meet our EHR clients' needs. As a Client Service Account Manager Vice President in Healthcare Payments, you will be part of the Strategic Partnerships Relationship Management team. You will be responsible for managing and growing relationships with some of the largest and most prestigious healthcare EHR customers. In this position you will have the opportunity to directly impact revenue retention and revenue growth. You are a self-motivated, proactive, results-oriented candidate who wants to excel and learn in an open, professional, and team-oriented environment. Job Responsibilities Manage large, high profile partnerships, ensuring the health and satisfaction of customer relationships. Maintain accurate customer account information, opportunity pipeline data, and documentation of activities. Serve as the Customer's primary healthcare payments business contact to help facilitate regular business activities that are both strategic and operational, deigned to promote value to ensure client satisfaction. Identify and build strategic relationships with operational and executive staff within your assigned partnerships to ensure the highest levels of efficient interaction. Partner with JP Morgan Bankers and Treasury Management Officers to stay connected on customer relationship across our lines of business. Develop strong relationships with client leads and executives/C-suite. Support Business Development activities which contribute to the achievement of the annual revenue plan including execution of regular Strategic Business Reviews, Strategic Account Plans, Customer Governance Calls and Solution Demonstrations. Identify upsell and new solution expansion opportunities within payments, banking and treasury to ensure revenue growth, and provide referrals as appropriate across the firm. Promotes adoption of InstaMed's solutions across your portfolio by identifying or promoting opportunities where InstaMed can offer value. Identify possible risk areas that could impact customer retention or damage the customer relationship and appropriately communicate and escalate internally in a timely and effective manner. Serve as a customer escalation point and help coordinate internal activities across various departments that result in a successful resolution for the customer. Prepare, deliver and execute customer Orders, Contracts, and Renewals to support retention and growth. Demonstrate a thorough understanding of InstaMed solutions, products and processes. Demonstrate a thorough understanding of customers EHR systems, and how InstaMed supports and integrates with systems. Required qualifications, capabilities, and skills 5 + years of proven success in a revenue-generating role 5 + years of experience within healthcare, health-tech, and/or merchant services Excellent people skills and ability to build relationships with customers. Sound judgment in setting customer expectations and managing sensitive customer situations. Excellent organizational skills in daily task management and follow-ups. Influence without direct authority Displays strong analytical and problem-solving skills. Proficient with building and delivering customer presentations, decks, and executive level summary notes and action items. Travel 25% Preferred qualifications, capabilities, and skills Healthcare Revenue Cycle, Financial Services, Banking & Treasury Experience. Bachelor's degree or higher Prior work experience in healthcare payment processing Demonstrates knowledge of healthcare patient accounting systems / practice management systems
    $77k-115k yearly est. Auto-Apply 60d+ ago
  • Account Strategist (quench)

    Pavone Group 4.3company rating

    Account manager job in Philadelphia, PA

    Full-time Description Pavone Group is a fiercely independent agency collective including quench, Pavone, Varsity, WildFig, Hooch, east|west, Market Street Trust, Leap, and Vigor all united by a shared belief in creative bravery and people-first culture. We move fast, think boldly, and celebrate curiosity, collaboration, and craft. Core Values: Respect. Innovation. Passion. About the Role We're looking for a sharp, collaborative Account Strategist to join Pavone Group by supporting our quench agency accounts. In this mid-senior level role, you'll help guide brand strategy and campaign execution for clients who love bold, insight-driven work. You'll be the bridge between great strategy and great creative as someone who listens deeply, asks smart questions, and connects the right people and ideas to move work forward. You'll lead marketing plans, collaborate across disciplines, and strengthen long-term client relationships that drive meaningful results. You don't need to have all the answers - but you know how to find them. What You'll Do Partner with clients and teams to develop smart, actionable marketing strategies. Listen for what's not being said and identify information gaps, clarify client needs, and bring the right internal partners together to find answers. Translate insights into briefs that inspire innovative creative work. Manage day-to-day client relationships and lead key meetings and presentations. Work with project management to scope, plan, and deliver campaigns on time and on budget. Collaborate across disciplines of Strategy, Creative, Planning, and Communications to bring ideas to life. Identify opportunities for growth and help shape the future of your clients' brands. Requirements 4-7 years of agency experience in strategy, account management, or marketing. Strong understanding of business and brand strategy with the ability to translate goals into actionable plans. Excellent client relationship skills, personable yet professional, able to earn long-term trust and navigate challenging conversations with empathy and clarity. A strategic mindset that's grounded in curiosity, data, and collaboration. Ability to manage multiple projects in a fast-paced environment. Bachelor's degree in Marketing, Communications, or a related field. Travel This position requires travel that, at times, could be up to 50% of the time, primarily for client meetings, presentations, and internal collaboration across Pavone Group office locations. Website: pavonegroup.com |quenchagency.com Salary Description $90,000 - $120,000 annually, depending on exp.
    $90k-120k yearly 60d+ ago
  • Private Client Relationship Manager

    Citizens 2.9company rating

    Account manager job in Newtown, PA

    At Citizens, our mission is to help clients, colleagues and communities reach their potential. We do this through our distinguished client-centric culture, having a mindset of continuous improvement and always enhancing our capabilities. Citizens Private Client provides personalized, world class financial planning and advice to help clients achieve their financial goals. We do this through creating a culture of continuous coaching, professional development, and ongoing practice management support. As a Citizens Private Client Relationship Manager (PCRM), you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. PCRMs partner with Wealth Financial Advisors and Certified Financial Planners (CFPs), creating the Citizens Private Client team. Primary responsibilities include Acquire and onboard new affluent and high-net-worth clients into a Book of Business through outbound calling and in-branch or partner introductions. Grow net deposits, investments, and lending balances by executing comprehensive discovery and financial planning conversations, understanding a client's financial goals, and presenting personalized strategies aligned with each client's objectives. Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights. Provide exceptional, high-touch client experiences. Engage Wealth Advisors and Certified Financial Planners to help clients reach their financial goals. Partner with colleagues in other lines of business including Retail, Business Banking, Mortgage and Wealth to provide clients a seamless experience across Citizens. Leverage Salesforce CRM to track activity. Measures of Success include Growth in net new investment assets in collaboration with Wealth Partners. Growth in new deposits including checking, savings, and CD balances. Growth in lending units and balances through mortgages, home equity lines, and securities-based lending. Client satisfaction survey results. Qualifications, Education, Certifications and/or Other Professional Credentials Bachelor's degree (preferred). 3 - 5 years of banking, wealth management or other relevant equivalent experience. Experience working with affluent and high net worth clients. A minimum of two licenses required: SIE, Series 6, 7, 63, 65, or 66 licenses, and Life and Health, Accident Insurance Licenses. Additional licenses can be obtained within a specific timeline upon hire. Demonstrated success in a client-centric, initiative-taking sales environment. Experience establishing and maintaining relationships with clients and internal partners. Knowledge of industry regulatory requirements to ensure a sound control environment. Excellent written and verbal communication skills. Compensation Salary and opportunity to earn Incentive compensation. Salary is commensurate with experience. Hours & Work Schedule Hours per Week: 40 Work Schedule: M-F; potential Saturday hours #LI-JH1 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
    $72k-103k yearly est. Auto-Apply 2d ago
  • Client Relationship Manager

    Ascensus 4.3company rating

    Account manager job in Philadelphia, PA

    Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. This position will work closely with all sales, service and operations partners to serve as the focal point for existing big and elite advisor plan clients and their financial advisors. Responsibilities include relationship management for these plan accounts and financial advisors ensuring a successful service experience, product enhancements and plan retention. Providing consultative advice and support as a dedicated contact to ensure execution of coordinated strategies to support the plan client and their financial professional. Promote plan retention via ownership, troubleshooting and problem resolution resulting in the prevention of escalated service issues associated with assigned accounts. Section 2: Job Functions, Essential Duties and Responsibilities * Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. * The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. * Consistently demonstrate a superior level of proactive client focus and team work. * Leverage industry knowledge to promote client satisfaction, leading to retention and organic growth. * Develop strong working relationships with daily client contacts. * Provide ownership for the resolution of issues escalated by clients and financial professionals. * Act as an internal advocate for clients and financial professionals by coordinating with internal Ascensus departments. * Review existing book of business to identify plan retention and create strategy for non-elite advisors. * Develop relationships with C-level decision makers for assigned accounts to develop education and communication strategies. * Cross-sell revenue opportunities, educate financial professionals/plan sponsors regarding, products, processes and services. * Compile data, track communications, escalations and offer solutions to enhance the Ascensus experience by optimizing plan design and promoting product features and services. * Lead and/or participate in projects that create additional value for existing relationships. * Compile and analyze data associated with clients and financial professionals and conduct outreach activities including call campaigns to build/strengthen existing relationships and gain share of wallet. * Maintain proficiency with multiple partner products and Ascensus' proprietary products to effectively manage key relationships across these platforms. * Maintain proficiency with regulatory, financial, accounting, service, operations and compliance aspects of the relationship management function Supervision * N/A Section 3: Experience, Skills, Knowledge Requirements * Bachelor's degree in business or related fields, or equivalent work experience * Minimum of 7 years' experience in retirement services industry or related field is preferred * Minimum of 5 years' prior experience with direct client/client equivalent relationships within a financial services administrative environment * Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred * Ability to work independently as required, but also work within and contribute to maintaining a highly-cohesive team environment * Excellent analytical and problem solving skills * Ability to work with a high level of independence * Must be detail oriented and be able to produce high quality work within tight time constraints * Ability to make sound business judgments while effectively balancing client needs and organizational considerations * Excellent written and oral communication skills, including group presentation experience. * Proficiency with Microsoft Office products including Excel, Word and PowerPoint * Ability to coordinate and run meetings attended by senior-level personnel in both internal and external environments * Demonstrated project management skills * Ability to travel as required Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
    $111k-155k yearly est. 29d ago
  • Client Service Account Manager - Healthcare Payments - Vice President

    JPMC

    Account manager job in Philadelphia, PA

    If you are passionate about healthcare technology, supporting the needs of your customers, and have a strong desire to be a client-facing strategic account leader, we would love to speak with you about joining our team. As a Client Service Account Manager Vice President in Healthcare Payments, you will be part of the Relationship Management team responsible for owning and managing your own book of business consisting of some of our largest and most prestigious healthcare customers. Job responsibilities Serve as the Customer's primary healthcare payments business contact to help facilitate regular business activities that are both strategic and operational, deigned to promote value to ensure client satisfaction. Identify and build strategic relationships with operational and executive staff within your assigned accounts to ensure the highest levels of efficient interaction. Partner with JP Morgan Bankers and Treasury Management Officers to stay connected on customer relationship across our lines of business. Support Business Development activities which contribute to the achievement of the annual revenue plan including execution of regular Strategic Business Reviews, Strategic Account Plans, Customer Governance Calls and Solution Demonstrations. Identify upsell and new solution expansion opportunities within payments, banking and treasury to ensure revenue growth, and provide referrals as appropriate across the firm. Promotes adoption of InstaMed's solutions across your territory by identifying or promoting opportunities where InstaMed can offer value. Identify possible risk areas that could impact customer retention or damage the customer relationship and appropriately communicate and escalate internally in a timely and effective manner. Serve as a customer escalation point and help coordinate internal activities across various departments that result in a successful resolution for the customer. Prepare, deliver and execute customer Orders, Contracts, and Renewals to support retention and growth. Maintain and practice good Salesforce hygiene as it relates to customer account information and sales opportunities and pipeline. Maintain accurate and timely documentation of all activities relevant to the position. Demonstrate a thorough understanding of InstaMed solutions, products and processes. Required qualifications, capabilities, and skills 5 + years of professional work experience in a customer facing role. 3+ years of professional work experience in healthcare technology Display excellent people skills and ability to build relationships with customers and cross functional departments. Demonstrates sound judgment in setting customer expectations and managing sensitive customer situations. Influence without direct authority. Ensures a learned understanding of InstaMed's solution suite and articulate our value proposition. Displays strong analytical and problem-solving skills. Proficient with building and delivering customer presentations, decks, and executive level summary notes and action items Exhibits ability to be detail oriented and comfortable with researching and following written instructions to ensure necessary operational tasks associated with this role are completed timely and accurately. Proficiency in Excel, PowerPoint, and Salesforce Lightening. Preferred qualifications, capabilities, and skills Working knowledge of InstaMed solutions and processes. Prior work experience in healthcare payment processing. Bachelor's Degree or higher. Demonstrated knowledge of healthcare patient accounting systems / practice management systems i.e. Epic, NextGen, Meditech, Greenway, Cerner, etc. Proficient knowledge of healthcare revenue cycle. Experience with analytics tools and reporting using such tools as Salesforce reporting and Einstein Analytics.
    $77k-115k yearly est. Auto-Apply 60d+ ago
  • Account Strategist, Pavone

    Pavone Group 4.3company rating

    Account manager job in Philadelphia, PA

    Job DescriptionDescription: We're looking for a strategic, client-facing leader who can bridge bold thinking with flawless execution. As an Account Strategist at Pavone, you'll take the reins of several key client relationships by helping transition accounts directly from our President and representing the agency with confidence, clarity, and care. You'll collaborate across creative, communications, and analytics disciplines to deliver integrated, insight-driven campaigns that move audiences and grow brands. You'll think strategically, lead collaboratively, and embody the polish and professionalism expected when engaging senior-level clients. We're seeking someone who thrives on cross-industry brand strategy, can quickly understand complex business challenges, and brings ideas to life through creative collaboration. WHAT YOU'LL DO Strategic Leadership Partner with clients to define brand vision, marketing strategy, and key business goals. Lead the development of insight-driven strategies that connect creativity and commerce. Translate complex client challenges into clear, actionable plans and inspiring creative briefs. Collaborate with senior leadership to evolve client portfolios and identify growth opportunities. Client Partnership Serve as the primary point of contact for assigned accounts, building deep, trust-based relationships. Represent Pavone with professionalism and polish in executive-level client meetings. Anticipate client needs and proactively identify strategic opportunities. Ensure client objectives and agency deliverables remain aligned throughout all phases of engagement. Execution & Collaboration Work cross-functionally with Creative, Communications, and Project Management teams to deliver integrated work that meets the highest standards. Guide day-to-day account operations including project scoping, scheduling, and resourcing. Review and approve briefs, presentations, and deliverables to ensure accuracy and strategic alignment. Financial Stewardship Manage account profitability, scope, and forecasting to maintain strong financial performance. Contribute to business development and new-business pitches as needed. Requirements:What You Bring 5-8 years of experience in account strategy or client services within a marketing or advertising agency. Strong understanding of brand development, campaign planning, and cross-channel marketing. Excellent communication and relationship-building skills - comfortable engaging senior clients and internal leadership. Proven ability to balance strategic vision with tactical execution. Bachelor's degree in Marketing, Communications, Business, or a related field. Healthcare marketing experience is a plus, but not required. Travel Requirements: Travel is required as needed for client meetings, presentations, and collaboration across Pavone Group offices, estimated at 30-40%. Why Pavone Group Pavone Group is a fiercely independent collective of agencies including Pavone, quench, Varsity, WildFig, Hooch, east|west, Market Street Trust, Leap, and Vigor all united by creative bravery and a people-first culture. We believe the best work comes from curiosity, respect, and collaboration. You don't have to have all the answers, just the drive to find them. Core Values: Respect. Innovation. Passion. Learn more: pavonegroup.com | pavone.net EQUAL OPPORTUNITY EMPLOYER Pavone Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other legally protected status.
    $50k-68k yearly est. 16d ago
  • Account Strategist (quench)

    Pavone Group 4.3company rating

    Account manager job in Philadelphia, PA

    Job DescriptionDescription: Pavone Group is a fiercely independent agency collective including quench, Pavone, Varsity, WildFig, Hooch, east|west, Market Street Trust, Leap, and Vigor all united by a shared belief in creative bravery and people-first culture. We move fast, think boldly, and celebrate curiosity, collaboration, and craft. Core Values: Respect. Innovation. Passion. About the Role We're looking for a sharp, collaborative Account Strategist to join Pavone Group by supporting our quench agency accounts. In this mid-senior level role, you'll help guide brand strategy and campaign execution for clients who love bold, insight-driven work. You'll be the bridge between great strategy and great creative as someone who listens deeply, asks smart questions, and connects the right people and ideas to move work forward. You'll lead marketing plans, collaborate across disciplines, and strengthen long-term client relationships that drive meaningful results. You don't need to have all the answers - but you know how to find them. What You'll Do Partner with clients and teams to develop smart, actionable marketing strategies. Listen for what's not being said and identify information gaps, clarify client needs, and bring the right internal partners together to find answers. Translate insights into briefs that inspire innovative creative work. Manage day-to-day client relationships and lead key meetings and presentations. Work with project management to scope, plan, and deliver campaigns on time and on budget. Collaborate across disciplines of Strategy, Creative, Planning, and Communications to bring ideas to life. Identify opportunities for growth and help shape the future of your clients' brands. Requirements: 4-7 years of agency experience in strategy, account management, or marketing. Strong understanding of business and brand strategy with the ability to translate goals into actionable plans. Excellent client relationship skills, personable yet professional, able to earn long-term trust and navigate challenging conversations with empathy and clarity. A strategic mindset that's grounded in curiosity, data, and collaboration. Ability to manage multiple projects in a fast-paced environment. Bachelor's degree in Marketing, Communications, or a related field. Travel This position requires travel that, at times, could be up to 50% of the time, primarily for client meetings, presentations, and internal collaboration across Pavone Group office locations. Website: pavonegroup.com |quenchagency.com
    $50k-68k yearly est. 14d ago

Learn more about account manager jobs

How much does an account manager earn in Gloucester, NJ?

The average account manager in Gloucester, NJ earns between $49,000 and $135,000 annually. This compares to the national average account manager range of $42,000 to $110,000.

Average account manager salary in Gloucester, NJ

$81,000

What are the biggest employers of Account Managers in Gloucester, NJ?

The biggest employers of Account Managers in Gloucester, NJ are:
  1. Avnet
  2. Lendbuzz
  3. CarringtonRES
  4. Smith & Nephew
  5. DTS Fluid Power
  6. Johnson & Johnson
  7. Applied Industrial Technologies
  8. 6942-Abiomed Legal Entity
  9. Chris Johnson-State Farm Agent
  10. Home Surplus
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