Account manager jobs in Huntersville, NC - 1,080 jobs
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Automotive Tool Sales/Route Manager - Full Training
Mac Tools 4.0
Account manager job in Charlotte, NC
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
$44k-51k yearly est. 8d ago
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Business Development Manager
Specialized Recruiting Group-Charlotte, Nc
Account manager job in Charlotte, NC
Business Development Manager - Residential Construction
The Specialized Recruiting Group is partnered with a respected residential construction firm in Charlotte, NC seeking a Business Development Manager to drive growth across their drywall, paint, and plumbing divisions. This is an excellent opportunity for a polished relationship-builder with strong construction industry experience and a passion for expanding territory and client partnerships.
About the Role
The Business Development Manager will own the full sales cycle-from identifying new builder opportunities to closing contracts and guiding successful handoff to operations. This individual will be the face of the company for new residential and custom homebuilder clients, helping strengthen market presence and elevate the client experience.
Key Responsibilities
Manage the entire sales process from lead generation through close.
Serve as the primary contact for new residential and custom builder clients.
Build and maintain strong relationships with production and custom builders.
Identify new market opportunities and actively pursue new builder accounts.
Develop and execute a territory growth strategy with Sales leadership.
Communicate pipeline activity, revenue forecasts, and progress updates.
Partner with estimating, operations, and field teams to ensure seamless project transitions.
Maintain a healthy, accurate CRM pipeline and track all sales activities.
Monitor competitor activity, pricing, and market trends.
Represent the company at builder associations, community events, and industry functions.
Support cross-functional communication to ensure consistent service delivery.
Meet or exceed goals for revenue growth, gross profit, and new business.
What Success Looks Like
Achieves targets for revenue, profitability, and new client acquisition.
Maintains excellent communication with internal teams and clients.
Demonstrates strong analytical skills using financial and performance metrics.
Thrives in a fast-paced, growth-focused environment.
Maintains a strong presence in the field and within the builder community.
Represents the organization professionally and positively at all times.
Qualifications
Bachelor's degree in Business or related field preferred.
5+ years in sales, accountmanagement, or business development.
Residential construction experience highly preferred.
CRM and Sage experience a plus.
Proficiency in Microsoft Office Suite.
Valid driver's license and local travel required.
Physical & Work Requirements
Ability to remain productive in a primarily office-based, desk-focused role (approx. 75%).
Ability to navigate stairs and multi-level work areas as needed.
Occasional travel to job sites, builder offices, and industry events.
Ability to lift up to 15 lbs.
If you're a growth-minded sales professional with strong builder relationships and a passion for residential construction, we'd love to connect!
$73k-115k yearly est. 5d ago
Senior Account Executive (SAE) - Charlotte, NC
Acera Surgical Inc. 3.4
Account manager job in Charlotte, NC
Senior Account Executive At Acera Surgical we are transforming the landscape of healing. Our products treat a wide variety of medical conditions, allowing patients to live life better, faster. We are driven by innovation, seeking better ways to solve today's most complex healthcare issues. Our products offer solutions for treating difficult to heal chronic wounds, traumatic wounds, surgical wounds, thermal injuries and much more. We are actively engaged in high quality research to further indications, expand into adjacent markets and realize the promise of synthetic regeneration.
The Senior Account Executive role promotes and sells company products within a defined geographic territory by developing new accounts and expanding usage of company products within current accounts.
RESPONSIBILITIES
• Promotes products by scheduling sales calls to meet with current and potential customers (both surgeon and hospital) to meet or exceed revenue and unit growth objectives assigned by company on a monthly/quarterly/annual basis.
• Develops and implements sales strategies by determining needs (e.g., clinical, economic, etc.) of existing and potential accounts to effectively sell the company's products in the OR.
• Creates action plans (i.e., weekly, quarterly, monthly) for territory by analyzing contract access, sales figures and reports towards identifying trends and opportunities within territory.
• Experience in navigating and excelling in the OR to provide product support to surgeons and hospital personnel. Specific subspecialties of focus are: Lower Extremity, Plastics, Vascular, and Ortho Trauma and Ortho Oncology.
• Target events and opportunities to engage multiple surgeons within a specialty with various corporate resources available.
• Demonstrates a customer first mentality in approach to customer and patient satisfaction by delivering a consistently high level of customer service.
• Responds to customer needs regarding products and services by delivering creative solutions in a timely and compliant manner.
• Builds and maintains meaningful relationships with decision makers throughout all sites of care to create long term customers.
• Educates customers on the safe and effective use of company products by delivering presentations and demonstrations using a variety of formats and platforms.
• Develop and maintain a collaborative relationship with the company's national accounts and reimbursement teams to ensure effective support is provided to physicians and accounts prescribing our products and their billing departments.
• Provide accurate and timely reporting and tracking of sales activities, product inventory, and territory sales forecasts.
• Maintain awareness of industry trends and competitive activities while demonstrating a keen knowledge of the local market.
• Collaborate with direct reporting manager to determine the necessary resources needed to achieve sales objectives for all clients.
• Tradeshow support and helping to drive attendance with surgeons from respective territory.
Education/Experience:
• B.A or B.S (or equivalent) required
• 5+ years in medical device or pharmaceutical outside sales
• OR sales experience
Work Environment :
• Position is field based with travel 80-90% of time within assigned territory.
• When at customer site, must follow appropriate dress code and adhere to credentialing and registration requirements, which typically includes vaccination requirements.
• Must be physically capable of standing for long hours in the Operating Room during cases.
ABOUT ACERA SURGICAL
Born from research and bold patient-focused innovation, Acera Surgical, Inc. is a growing bioscience device company commercializing a portfolio of synthetic hybrid-scale fiber scaffolds for regenerative medical applications. Acera Surgical is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. The company offers competitive benefits, including medical, dental and vision insurance, paid time off, 401(k), basic and supplemental life and AD&D, employee assistance program and more. Learn more at *************************** .
$74k-115k yearly est. 8d ago
Account Executive
Ameripride Services 4.3
Account manager job in Charlotte, NC
Do you love working outside of the office? Do you have a competitive spirit? Are you a strong and influential communicator? If so, the Vestis (formerly Aramark) sales team is looking for an ambitious Account Executive (AE) for the Charlotte NC territ Account Executive, Customer Experience, Executive, Outside Sales, Relationship, Microsoft, Manufacturing, Business Services
$48k-72k yearly est. 6d ago
Account Manager, Men's Health - Charlotte, NC
Bioliance Life Science Partners
Account manager job in Charlotte, NC
AccountManager, Men's Health (Remote In Territory) Job Category: Sales Posting Details
Full-Time
Remote
Job Details Description * Candidates must reside in the North Carolina - Western Region of the State*
Purpose and Scope
The AccountManager, Men's Health - North Carolina (Remote In Territory) will be responsible for engaging Healthcare providers and other key customers within an assigned geographical universe, communicating clinically focused selling messages to create and grow revenue, and consistently delivering product goals. We expect you to demonstrate strong and consistent sales performance that exceeds forecast and expectations related to product goals. The AccountManager, Men's Health will accomplish this in a compliant manner with a high degree of integrity strictly following all Tolmar policies and in compliance with all policies and procedures governing the promotion of pharmaceutical products in the US.
Essential Duties & Responsibilities
Collaborate with regional colleagues, as well as other field-based and home office personnel teams to proactively address customer needs, market dynamics and trends and develop strategies which support brand and corporate objectives within assigned geography.
Participate and help lead initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences).
Knowledge, Skills & Abilities
Knowledge of Microsoft Office products including Outlook, Word, PowerPoint and Excel.
Excellent interpersonal, written and verbal communication skills.
Excellent analytical skills and proven strategic thinker.
Advanced Skill in organization and follow-up.
Skill in negotiation and selling techniques with demonstrated accountability in executing sales plans.
Aptitude for learning technical and scientific product relation information.
Highly motivated for success with a "can do" attitude.
Ability to work independently.
Ability to manage multiple projects both inside and outside the organization.
Ability to work with multiple interruptions and tight deadlines.
Ability to execute effective business plans for assigned territory.
Ability to develop working relationships with both internal and external customers and work as a team player with employees at all levels.
Ability to take initiative in the absence of precise direction.
Ability to demonstrate good judgment, discretion and compliance to industry ethical guidelines.
Demonstrates assertive selling techniques including asking for business on every call.
Core Values
Tolmar's Core Values:
Center on People: We commit to support the well-being of our patients. We are committed to treating our employees and those we serve as valued partners. By placing people at the heart of our actions, we actively engage, invigorate, acquire knowledge, and grow together.
Are Proactive & Agile: We embody a culture of engagement and action. With a hands-on approach, we fearlessly adapt to change. We anticipate, respond swiftly and efficiently to ignite a spirit that propels us towards extraordinary outcomes.
Act Ethically: We are committed to consistently conducting our business in an ethical, compliant, and socially aware manner, in line with our purpose of positively impacting lives. We actively cultivate diversity, equity, inclusion & sustainability in our workplace.
Constantly Improve: We are committed to a collaborative & proactive effort to improve our products, systems, processes, and services by reducing waste, increasing efficiency & improving quality.
Are Accountable: We think, act, and communicate with honesty, transparency, and clarity in alignment with our core values. We don't compromise our values for near term gain. We take accountability & ownership of our work, actions, successes, and setbacks. We strive to deliver our best as we shape the future.
Education & Experience
Bachelor's degree in science, business or related field
2 or more years of successful business-to-business sales experience
Experience with in-servicing and training office staff, nurses and office managers
Working Conditions
Office environment; requiring sitting and standing.
Overnight travel is required up to 50%.
Ability to lift 50 pounds.
Travel by air as required.
Availability to work extra hours and on weekends as necessary.
Compensation
Tolmar compensation programs are focused on equitable, fair pay practices including market-based base pay and a strong benefits package. The final compensation offered may vary from the posted range based on the selected candidates qualifications and experience.
The pay range for this position at commencement of employment is expected to be between ($85,000 and $105,000/year); however, while salary ranges are effective from 1/1/26 through 12/31/26, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities.
About Tolmar
Tolmar is proud to have earned a reputation for performance and innovation. Through a progressive company culture, Tolmar has established a legacy as a trusted name in the research, development and manufacturing of high quality topical products used in dermatology, and extended release dosing forms for products commonly used in urology and oncology. Founded in 2006, we are a private company known internationally for our advanced drug delivery capabilities and our unmatched commitment to our partners, and to the patients and provider communities we serve.
Since our inception, Tolmar has produced 22 marketed products supported by 5 New Drug Applications (NDAs) and 17 Abbreviated New Drug Applications (ANDAs) across urology and oncology and dermatology. With more products forthcoming, our dedicated pipeline reflects Tolmar's future-focused approach.
Tolmar offers exciting opportunities that will leverage your abilities, expand your skills, and reward your contributions in an atmosphere that encourages both personal and professional growth. Additionally, Tolmar offers competitive compensation and excellent benefits including:
Competitive and inclusive medical, dental and vision coverage options
Flexible Spending Accounts for medical expenses and dependent care expenses
HSA through our HDHP
CompleteCare reimburses you and your dependents for eligible health care expenses and premium expenses incurred under alternate group health coverage
Generous 401K match - currently match 100% of your contributions up to the first 6% of compensation and 50% from 7%-12%, but never greater than 9%
Tolmar-paid Life, LTD and STD insurance coverages, as well as voluntary benefit options
Employee Assistance Plan, Legal Guidance and Funeral Planning & Concierge Services
Adoption and family-planning benefits, Fertility and Family Forming Benefits
Generous paid time off, including:
Vacation, sick time and holidays
Volunteer time to participate within your community
Discretionary year-end shutdown
See More @ *************************************
We provide a positive work environment designed around the philosophy of mutual respect and the challenge and rewards of contributing to the continued success of our organization. Tolmar is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion.
Tolmar is an Equal Opportunity Employer. We do not discriminate on the basis age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Tolmar.com
$85k-105k yearly 8d ago
Account Manager
Applied Industrial Technologies, Inc. 4.6
Account manager job in Charlotte, NC
Account representatives - do not pass up this opportunity for a great new job that combines client management with a consultative sales process for a global industrial distribution company. Partnering with 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it.
We are currently seeking an experienced AccountManager to help us maintain that commitment as we continue to grow.
This is a relationship-based sales role. Build your book of business as you develop an established territory and customer base. All earnings are uncapped - your income is limited only by your ability to network and prospect for new customers and to grow your existing accounts. If you have a background in industrial distribution and are the kind of person who can talk with everyone from the CEO to the maintenance man on the shop floor and the purchasing agent, we want to talk with you!
Responsibilities
As an AccountManager, you will grow your territory (and your earnings!) by bringing in new business and developing repeat business relationships within your existing accounts. This will require that you call on engineers, maintenance, purchasing, and others to determine their needs through a consultative approach. Achieve sales and profit goals by developing and retaining existing customers and by opening new business
* Conduct sales and service activities, develop strong customer relationships, identify product applications, and introduce new products and services
* Prepare quotations and proposals, follow up, negotiate terms, and close transactions
* Organize training sessions for customers
* Survey market and competitive conditions
* Complete reports regarding itineraries, expenses, sales calls, leads, and other related matters
* Up to 40% overnight travel may be required
Requirements
Our AccountManagers are self-motivated and driven by a desire to exceed expectations. They have strong prioritization, planning, and time-management skills, and a sense of urgency. Excellent verbal and written communication and interpersonal skills, and the ability to establish rapport building solid relationships at all levels of customer organizations are keys to success.
* Minimum of 2 years proven outside industrial sales experience with a preference in pneumatics, machine vision and/or robotics
* Proven experience and success in developing new business, building repeat business, and managing a sales territory
* Mechanical and electrical aptitude, strong desire to succeed, and sense of urgency
* Good communication skills (written & verbal), good English grammar
* Computer skills and knowledge, including Excel
* High school diploma or equivalent required; Bachelor's in engineering preferred
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$50k-73k yearly est. 7d ago
Account Manager
Alliant 4.1
Account manager job in Charlotte, NC
Responsible for providing customer service and overall service of assigned customers and/or policies, soliciting of new business on existing accounts and support of Producer-led new business efforts. ESSENTIAL DUTIES AND RESPONSIBILITIES
Supports Producer in developing new business opportunities for existing clients and prospects;
Initiates renewal process for existing clients, and discusses and creates renewal strategy with Producer;
Analyzes and compares current exposures and develops renewal or new business specifications for marketing;
Conducts marketing, negotiates rates, reviews quotes and coverages for competitiveness and accuracy;
Reviews and summarizes marketing results and prepares proposals;
Finalizes proposals and presentations in coordination with Producer;
Binds insurance coverage and prepares binders and/or delegate certificates issuance;
Reviews policies for accuracy and review contracts;
Prepares summaries and/or schedules of coverage for clients;
Reviews client accounting history, responds to accounting inquiries, corrects discrepancies, and contacts client on receivable collections;
Participates in the claims process as directed by management, including claim submission, follow-up and overall communication;
Provides technical guidance to staff assisting with client needs or procedural issues;
Notifies brokers of pertinent information related to client retention;
Meets with clients as needed or directed by Producer;
Collection of fees, reconciliation and resolution of any outstanding balances within 90 days of invoicing date;
Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
Other duties as assigned.
QUALIFICATIONS
EDUCATION / EXPERIENCE
Associate's Degree or equivalent combination of education and experience
Six (6) or more years related work experience
Valid Insurance License
Must continue to meet Continuing Education requirements for license renewal
SKILLS
Proficient in Microsoft Office Suite
Excellent verbal and written communication skills
Excellent customer service skills, including telephone and listening skills
Good leadership, problem solving and time management skills
Ability to work within a team and to foster teamwork#LI-CP1
#LI-Remote
$49k-80k yearly est. 8d ago
Account Manager
Apex Systems 4.6
Account manager job in Charlotte, NC
WHO WE ARE
Apex Systems is a leading global technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. We provide a continuum of services, including strategy and enablement, innovation and productivity, and technology foundations to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across North America, Europe, and India. Apex is a part of the Commercial Segment of ASGN Incorporated (NYSE: ASGN). To learn more, visit ********************
At Apex Systems, we prioritize professional development, work-life balance, and fostering a collaborative culture. We value our teams well-being and recognize the importance of building strong relationships. Thats why we organize regular team-building events and philanthropic days to give back to the community - fostering a sense of purpose and fulfillment among our team.
Join us for career advancement, innovative solutions, and a supportive environment focused on your success.
WHAT WE'RE HIRING FOR
Apex is looking for competitive, and self-motivated professionals! This is an excellent opportunity for those aiming to achieve significant earnings and advancement based on performance rather than tenure. As an AccountManager, you will be responsible for presenting our solutions and services to clients and assisting them in overcoming their business challenges.
To ensure you are set up for success we provide a training program designed to educate you on Apex and our clients. In this role you will:
Cultivate and maintain existing client relationships.
Identify and pursue new business opportunities through prospecting and cold calling.
Set up and conduct in-person meetings with key decision makers.
Collaborate with industry and solution leaders to develop strategies to service accounts.
Assist in drafting contracts and proposals for client solutions.
Achieve sales performance goals.
JOB REQUIREMENTS:
We're looking for motivated candidates eager to excel in a sales role and possess the following qualities:
Bachelor's degree preferred
1+ years of experience in a sales development or sales internship role
Experience cold-calling and prospecting
Excel as a results driven and process-oriented professional
Proven ability to build and maintain strong professional relationships through lunch meetings and on-site visits
Demonstrated ability to manage multiple tasks and deliverables simultaneously, showcasing exceptional organizational skills
Manage and set priorities to achieve goals based on business needs
This position will be a hybrid role and requires at least 3 days in-office per week
OUR COMPREHENSIVE BENEFITS:
Competitive Salary with commission opportunities.
Health, Dental and Vision Insurance
Health Savings Accounts (HSA) with Employer Contribution
Flexible Spending Accounts
Long and Short-Term Disability
Life Insurance
Voluntary Benefits
Employee Assistance Program
Paid Parental Leave
Wellness Incentives
Vacation and Holiday Pay
401(k) Retirement Plan with Employer Match
Employee Stock Purchase
Training and Advancement opportunities
Tuition Reimbursement
Birthdays Off
Philanthropic Opportunities
Referral Program
Partial Gym Membership Paid
Team Building Events
Discount Programs
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact [email protected].
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact [email protected].
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact [email protected].
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact [email protected].
$45k-76k yearly est. 8d ago
Account Manager
Artech HR
Account manager job in Charlotte, NC
Artech is currently looking to hire an AccountManager to join our expanding team in Charlotte, NC to support our industry's rapidly changing short and long term initiatives and staffing requirements. We are looking for individuals with a proven work ethic who are self-starters, competitive and team-oriented, of high moral character, and are driven towards the achievement of their personal and professional goals.
Job Description:
Gain market share at our client(s) by increasing headcount, revenue, and gross margins.
Meet with client Hiring Managers on a daily basis to develop lasting relationships
Mananging the client relationship, pre-sales, post-sales, and technical assistance.
Developing and implementing sales strategies.
Establish relationships with client decision makers.
Secure new business opportunities.
Building a sales pipeline for the account(s).
Management of SLAs set by the client, and track and measure progress.
Effectively manage and prioritize a high volume of requisitions
Work closely with the technical recruiting team to clearly communicate client requirements ensuring the successful identification of candidates.
Skills & Experience Required:
Bachelor's Degree required
1-3 years experience in a fast-paced IT Staffing experience OR Prior experience as accountmanager or service delivery for a large staffing firms directly servicing clients
Key Competencies
Customer/Client service
Influence/Persuasion
Communication (Verbal & written)
Presentation skills
Networking skills
Organization & Time Management skills
Artech LLC is an Equal Opportunity / Affirmative Action Employer and does not discriminate because of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, military veteran status, or any other characteristic protected by law. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.
Want to read more about Artech?
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$44k-76k yearly est. 8d ago
Account Manager
Brightview 4.5
Account manager job in Charlotte, NC
**The Best Teams are Created and Maintained Here.**
+ The AccountManager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations.
**Duties and** **Responsibilities:**
+ Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio
+ Develop accurate estimates and takeoffs for both new and existing clients as needed
+ Deliver timely bid proposals and designs for enhancement projects.
+ Generate referrals from existing client base and communicate leads to Business Developer
+ Build and maintain strong long-term relations with clients, focusing on all pertinent points of contact
+ Conduct regular site walkthroughs with clients to ensure quality and service expectations are met
+ Lead and facilitate the resolution of client concerns or issues
+ Ensure timely account renewals within the assigned client portfolio
+ Proactively assess and address site enhancement needs during visits
+ Collaborate with the Operations Manager to ensure service delivery meets or exceeds expectations
+ Schedule regular site visits with the Operations Manager for quality reviews and to ensure client expectations are met
+ Support hiring, training, and coaching of field crews for the assigned portfolio
+ Promote and enforce safety policies and procedures
+ Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services
+ Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings
+ Maintain proper account documentation and notes in the CRM system
+ Monitor and maintain satisfactory accounts receivable levels
+ Coordinate with the Branch Administrator to keep client records and contact information current
+ Perform additional duties as assigned by the Branch Manager
**Education and** **Experience:**
+ Associate's or Bachelor's degree in a business-related field, or equivalent experience in a customer-focused service industry
+ Minimum 3 years of experience in customer service, management, and leadership, preferably in the landscaping industry or local marketplace.
+ Strong written and verbal communication skills.
+ Demonstrated leadership and coaching abilities
+ Ability to foster collaboration and teamwork
**Physical** **Demands/Requirements:**
+ Operation of a computer and other office equipment/system, such as a laptop, cell phone, and sales and operational programs/tools
+ Position is a combination of mobile and sedentary work; must be able to remain in a stationary position for long periods of time
+ Customarily and regularly spends more than half of the time working away from BrightView's places of business, walking job sites, selling and obtaining orders or contracts for BrightView's services
+ Ability to travel by car, train, and plane
+ Position needs to be able to traverse uneven grounds and walk on job sites with clients and the branch team for periods of time up to 4 hours
**Work** **Environment:**
+ Works both indoors and outdoors; attends branch stretch and flex 3-4 days per week
+ Field-based position, a combination of office and customer-facing
**_BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer._**
**_This job description is subject to change at any time_**
**_BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process_** _._
_It's Not Just a Team. It's One BrightView._
$43k-63k yearly est. 8d ago
Account Manager
Brightview Landscapes, LLC 3.7
Account manager job in Charlotte, NC
The Best Teams are Created and Maintained Here.
* The AccountManager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations.
Duties and Responsibilities:
Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio
Develop accurate estimates and takeoffs for both new and existing clients as needed
Deliver timely bid proposals and designs for enhancement projects.
Generate referrals from existing client base and communicate leads to Business Developer
Build and maintain strong long-term relations with clients, focusing on all pertinent points of contact
Conduct regular site walkthroughs with clients to ensure quality and service expectations are met
Lead and facilitate the resolution of client concerns or issues
Ensure timely account renewals within the assigned client portfolio
Proactively assess and address site enhancement needs during visits
Collaborate with the Operations Manager to ensure service delivery meets or exceeds expectations
Schedule regular site visits with the Operations Manager for quality reviews and to ensure client expectations are met
Support hiring, training, and coaching of field crews for the assigned portfolio
Promote and enforce safety policies and procedures
Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services
Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings
Maintain proper account documentation and notes in the CRM system
Monitor and maintain satisfactory accounts receivable levels
Coordinate with the Branch Administrator to keep client records and contact information current
Perform additional duties as assigned by the Branch Manager
Education and Experience:
Associate's or Bachelor's degree in a business-related field, or equivalent experience in a customer-focused service industry
Minimum 3 years of experience in customer service, management, and leadership, preferably in the landscaping industry or local marketplace.
Strong written and verbal communication skills.
Demonstrated leadership and coaching abilities
Ability to foster collaboration and teamwork
Physical Demands/Requirements:
Operation of a computer and other office equipment/system, such as a laptop, cell phone, and sales and operational programs/tools
Position is a combination of mobile and sedentary work; must be able to remain in a stationary position for long periods of time
Customarily and regularly spends more than half of the time working away from BrightView's places of business, walking job sites, selling and obtaining orders or contracts for BrightView's services
Ability to travel by car, train, and plane
Position needs to be able to traverse uneven grounds and walk on job sites with clients and the branch team for periods of time up to 4 hours
Work Environment:
* Works both indoors and outdoors; attends branch stretch and flex 3-4 days per week
* Field-based position, a combination of office and customer-facing
BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.
This job description is subject to change at any time
BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.
It's Not Just a Team. It's One BrightView.
$47k-77k yearly est. 8d ago
Account Executive
Beasley Broadcast Group, Inc. 4.5
Account manager job in Charlotte, NC
Core Responsibility:
The Account Executive position puts you face to face with local business owners and advertising agency representatives, from cold calling to closing the sale. You'll be responsible for building relationships and selling all BBGI assets as marketing solutions to help your clients meet their key business challenges.
Requirements
Motivated, enthusiastic self-starter that can work effectively in a team environment and independently as needed.
Possess a great attitude, have excellent oral and written communication skills, be effective with time management, be a strong negotiator, and be detail oriented.
Be able to professionally present, strategically consult, sell, and service both potential and existing clients.
Digital sales experience is strongly preferred.
Essential Duties:
Presenting and Selling
Maintain existing business relationships while striving to increase billing and market share.
Attain new business accounts and sponsorships for our company.
Develop and maintain ongoing relationships with corporate, advertising, and public relations communities.
Create and present marketing programs to local businesses, corporations, and advertising agencies.
Solicit client investment for broadcast and non-broadcast projects, experiential marketing, streaming audio and other projects as assigned by management.
Maintain an organized format on each sales call, covering all important topics: client marketing analysis, target consumer needs, benefits sought, assignments and follow-up.
Identify, contact, develop and sell new accounts in keeping with individual sales goals.
Planning
Prepare for each sales call-in advance.
Know the relevant business reason for seeing the client.
Know the customers' target consumer and previous years' investment.
Research the industry to have basic knowledge of important trends and changes.
* Achieve Budget Goals
* Achieve or exceed monthly, quarterly, and annual revenue goals by category as assigned by management.
Service Customers
Communicate regularly with top Key and Target accounts regarding their marketing campaigns, event sponsorships, etc.
Act as primary liaison between Beasley Media Group and customer to assure superior customer service, quick resolution to problems, and access to additional marketing opportunities.
Develop mutually beneficial relationships with key client stakeholders, leadership, and ownership.
Product Knowledge of Key and Target Accounts
Leverage knowledge of BBGI products, benefits, pricing, competitive, qualitative, and quantitative information to the benefit of your clients
Continually update and expand your expertise with advertising/marketing, promotions, events, digital, audio, and video campaigns.
Be familiar with features, benefits, strengths, and weaknesses of competitors.
Administrative Duties
Consistently plan and organize work efficiently, i.e., schedules, working appointments in advance
Maintain updated account and sales records by effectively using company CRM.
Provide organized and well thought out reports as requested by management.
Coordination and Communication
Regularly communicate with direct supervisor to discuss progress, specific needs, sales rates, etc.
Consistently provide weekly accomplishment updates to management through CRM
Be available to work on all client promotions and experiential marketing activities when requested.
$56k-65k yearly est. 8d ago
Commercial Lines Account Manager
Stone Hendricks Group
Account manager job in Lincolnton, NC
About Us:
We are a local independent insurance agency. We are growing our Commercial business and are looking for an experienced Commercial Lines AccountManager to join our team of professionals. We encourage an environment of continuous training to allow for growth in the agency and for our employees. The Commercial Lines AccountManager provides complete support for our Commercial Lines Department with expertise in Property & Casualty Insurance and do their part of ensuring high client retention for the whole agency. This position requires exposure to all aspects of this department with diverse day-to-day responsibilities.
Job Requirements:
P&C license
Minimum of 3 years of experience as a Commercial Lines AccountManager (Preferred)
Experience working for an independent insurance agency
Experience servicing/quoting/marketing commercial insurance with multiple carriers
Must be able to multi-task and handle a heavy workload with minimal supervision
Effective communicator (verbal and written)
Working knowledge of a paperless system particularly with Applied Systems Epic management system
Experience with Microsoft Office and a proficiency in Word and Excel
Excellent organizational skills with attention to detail
Responsibilities include but are not limited to the following:
Work with Agency Principal, Producers, and Team Members
Acquire new business by identifying opportunities in the local market and cross sell of our current clients.
Order policies and issue documentation, certificates, and binders as needed
Prepare new business and account renewal submissions for marketing and proposals to obtain competitive coverage/cost ratios for clients
Provide exceptional customer service to our clients by developing and maintaining strong, long-term client relationships
Understand and promote all products offered using all possible marketing tools
Job Benefits:
Competitive Pay
Health, DI; 401k with match up to 4%; PTO; HSA with match; Licensing costs paid
$42k-57k yearly est. 1d ago
National Account Manager - Amazon
Electrolux 4.3
Account manager job in Charlotte, NC
Join us to create change and have an impact in homes around the world.
At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.
Where you'll be:
This position will be based in the Charlotte, NC HQ; hybrid work policy model.
All About the Role:
We are seeking an experienced and results-driven AccountManager to lead sales efforts with Amazon across the consumables, accessories, spare parts and other related products. In this role, you will own the channel strategy, manage the P&L, and drive growth through assortment optimization, promotional planning, and collaboration with product, marketing, and merchandising teams. You will play a key role in expanding presence with Frigidaire and Electrolux brands, ensuring profitable sales and strong customer relationships.
Key Responsibilities:
Develop and execute the sales and channel strategy for Amazon, focusing on share growth and profitability
Manageaccount P&L, pricing strategies, and promotional planning for assigned product categories
Manage agency relationships by developing aligned goals, action items that align to channel plan, understand advertising and sales details
Partner with cross-functional teams on product development, commercialization, and omni-channel execution
Track and analyze sales performance, POS data, and trade spend to identify growth opportunities and improve ROI
Build and maintain collaborative planning, forecasting, and replenishment processes with customers
Analyses of all trade spend, effectiveness, and routes for Amazon metric improvements
Provide competitive and marketplace insights to inform strategy and strengthen account positioning
Minimum Qualifications
Bachelor's degree
5+ years in sales, sales operations, marketing, merchandising, or related field
Proven track record managing projects and collaborating with multiple stakeholders
Experience working with Amazon
Proven analytical and problem-solving skills
Demonstrated track record of influencing priorities and motivating cross-functional partners for support
Benefits highlights:
Discounts on our award-winning Electrolux products and services
Family-friendly benefits
Insurance policy plan
Extensive learning opportunities and flexible career path
Please be advised that we are unable to offer visa sponsorship for this position at this time.
Find more on: Electrolux Group North America:
************************************************************** Electrolux Group Careers: ********************************************
Electrolux Home Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through ******************************. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
#LI-OG1
$73k-98k yearly est. Auto-Apply 60d+ ago
Client Success Executive - dbMotion
Altera Digital Health Inc.
Account manager job in Charlotte, NC
Senior Client Success Executive
Altera Digital Health - DB Motion
EST Time zone
About the Role
DB Motion, one of our fastest-growing and most strategic business units, is seeking a highly accomplished and results-oriented Senior Client Success Executive to join our dynamic team. This is a pivotal, high-impact role for a seasoned professional to deepen strategic partnerships with our most valuable clients, ensure maximum value realization from our innovative solutions, and serve as a critical driver of client retention and growth.
The purpose of this role is to act as a strategic advisor and principal relationship owner for a portfolio of key accounts. You will be responsible for translating client business objectives into tangible outcomes achieved through the DB Motion platform, ultimately driving sustained client success and loyalty.
What You'll Do Day-to-Day
Serve as the primary, executive-level point of contact for a portfolio of strategic accounts, proactively developing and executing joint success plans that align Altera's capabilities with the client's long-term strategic goals.
Lead regular, high-value discussions with C-suite executives and senior leadership (e.g., CIO, CMO, VP of Clinical Operations) to review performance, address high-level business challenges, and solidify the partnership.
Systematically track, measure, and articulate the ROI and business value derived from DB Motion solutions, ensuring clients fully leverage their investment to achieve their desired clinical and operational outcomes.
Identify opportunities for partnership expansion and collaborate closely with our Sales and Client Delivery Executives.
Act as the voice of the client internally, influencing product roadmap, service delivery standards, and operational processes to ensure an exceptional end-to-end client experience.
What You'll Bring to the Team
We are looking for a proven leader in client success who possesses deep experience navigating complex organizational structures and driving healthcare technology adoption.
5+ years of experience in a Senior Client Success, Strategic AccountManagement, or Consulting role within the enterprise software, Health IT, or Digital Health sectors.
Exceptional ability to communicate, present, and build credibility with C-level and senior technical/clinical audiences.
A strong understanding of the healthcare technology landscape, clinical workflows, and the financial/operational drivers of hospital systems and health networks.
Demonstrated ability to develop and execute complex account strategies that result in measurable business outcomes, retention, and growth.
$98k-177k yearly est. 7d ago
Account Manager, Client Services
Northern Technologies Group 3.9
Account manager job in Hickory, NC
The AccountManager's primary objective is to provide Transportation Insight's clients with world-class analytical and relationship management by filling the role of a long-term logistics expert/consultant.
An AccountManager will be a key component in matching the client's needs to Transportation Insight's products and services to provide efficiencies and continuous improvement. AccountManagers may also have direct accountmanagement responsibilities for smaller or less complex clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Review and analyze client data weekly for trends, issues and additional opportunities for freight cost savings.
Review open client requests. Check status and ensure progress towards request closure and client satisfaction. Review carrier performance, as well as, an assigned client's satisfaction with carrier performance.
Interdepartmental Communication at all levels both internally & externally for process improvements & client requests.
Conduct monthly client reviews. Review company tools and services available to assigned clients.
The document which tools are being utilized, the client's satisfaction with the tools and demonstrate newer tools that the client may not be utilizing, where applicable.
Attempt to engage the client on new services (organic revenue growth) and/or offer additional cost savings opportunities through cost analysis, if applicable.
Create case studies highlighting the client's use of Transportation Insight's products/services for marketing and retention purposes.
Cost minimization: Review opportunities for an assigned client to transition to more cost attractive solutions, as well as, investigate additional ways in which a client may reduce their operational cost (while maintaining an equivalent or higher level of service).
Provide training and direction to Logistics Analyst personnel
JOB REQUIREMENTS
Bachelor's degree required
Direct and external industry experience minimum 3-5 years.
KNOWLEDGE, SKILLS, AND ABILITIES
Language and Mathematical Skills
Reasoning ability
Detail oriented
Self-starter
Strong work ethic.
Ability to manage relationships with the assigned client's personnel and be empathetic to the client's needs while still managing to achieve excellent performance.
Detailed knowledge of transportation
Ability to execute Microsoft application
We provide competitive benefits that matter to you most, including:
Competitive compensation package plus eligibility for associate bonus plan
Paid and floating holidays
Paid health days
Paid time off (PTO)
Paid parental leave
Diverse Benefits package including Medical, Dental, Vision, Pet insurance, and 401(k) with Company Matching
Basic and Supplemental Life Insurance
Short-term and Long-term Disability
Mental health aid through our Employee Assistance Program (EAP)
Build relationships and take part in learning opportunities through our Employee Resource Groups
Access to professional development resources such as LinkedIn Learning
Great people know great people, all employees are eligible for our Referral Program!
**MAY PERFORM OTHER DUTIES AS ASSIGNED**
Location Eligibility
This role is open to candidates based in the following U.S. states:
Alabama, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.
Candidates must reside in one of the states listed above to be considered. Unfortunately, we are unable to move forward with applicants outside of these locations at this time.
WORK ENVIRONMENT
Standard office environment, usually indoors away from the elements with moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL EFFORT
Maintain a stationary position for extended periods; move about the office, operate computers and files, as needed; and frequently communicate with others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is required to stand, walk, and reach with hands and arms. Occasionally, the employee is required to lift boxes up to 20 pounds.
SCHEDULING
This is a full-time benefits-eligible position, working Monday through Friday; 8:00 a.m. - 5:00 p.m Eastern Time. An employee in this position must be available to work occasionally on weekends and evenings, during peak periods.
TRAVEL
Travel to client locations on an “as needed” basis (typically less than 40%).
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.
EEOC/ADA STATEMENT:
We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other status prohibited by applicable national, federal, state or local law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.
RECRUITMENT SCAM NOTICE:
Transportation Insight/Nolan Transportation Group is aware of scams involving fake job interviews and offers. Our hiring process includes a formal interview with a member of our recruitment team. We do not conduct interviews exclusively through text or instant messaging platforms. TI/NTG does not require candidates to pay for training, equipment, or any other fees as a condition of employment. Any request for payment is a scam. Official communication from our recruitment team about your application will only come from emails ending in ‘@ntgfreight.com' or from ‘***********************************.'
$80k-114k yearly est. Auto-Apply 43d ago
Customer Business Unit Program Mgmt 1
Celestica 4.5
Account manager job in Charlotte, NC
Region: Americas Country: USA State/Province: New Hampshire City: Remote Employee US **Functional Area:** Sales, Marketing & Business Development (MBD) **Career Stream:** Global Customer Business Unit (GCBU) **Role:** Consultant 1 (CO1)
**Job Title:** Consultant, Customer Business Unit Program Mgmt 1
**Job Code:** CO1-MBD-CBU
**Job Level:** Level 10
**Direct/Indirect Indicator:** Indirect
**Summary**
The Global Customer Business Unit (GCBU) Program Manager acts as a vital member of the Program Management team, providing comprehensive support for the operational management of complex customer programs and projects. This role contributes directly to ensuring on-time, on-spec delivery, supporting the achievement of critical operational key performance indicators (KPIs), and meeting defined program goals. The Program Manager works closely with the Program Lead, coordinating execution activities across internal functions (Sales, Marketing, Development, Manufacturing, etc.) to ensure collaborative execution and customer satisfaction.
**Detailed Description**
The core responsibilities of the GCBU Program Manager focus on execution support and operational engagement:
+ **Account & Program Execution Support**
+ Support the Program Lead as a key point of contact for day-to-day program execution and project lifecycle management.
+ Work closely with the internal Program Lead to coordinate the account team's interface with cross-functional groups, including Development, New Product Introduction (NPI), Sales, Marketing, and Manufacturing.
+ Assist in developing comprehensive program plans, schedules, and tracking resource commitments to ensure customer deliverables are met on time and within scope.
+ Participate in program tracking meetings and operational reviews with both the customer and the internal account team, ensuring transparent communication.
+ Support the implementation and maintenance of customer business processes, communication flows, and issue escalation protocols.
+ **Performance Metrics and Delivery Assurance**
+ Assist in the tracking and reporting of all key program performance indicators (KPIs), operational metrics, and critical delivery milestones.
+ Monitor and report on overall program execution status and adherence to defined strategic and operational objectives.
+ Support the development of clear and measurable action plans to correct schedule deviations or issues impacting program scope or quality goals.
+ Participate in program execution reviews, focusing on planning, adherence to schedules, and monitoring operational efficiency.
+ Help ensure compliance with all contractual and performance commitments related to delivery, quality, and timelines.
+ **Customer Relationship & Communication**
+ Communicate with the customer as directed by the Program Lead to ensure ongoing satisfaction with products and company performance.
+ Participate in the process of receiving and documenting customer issues and complaints, helping to coordinate internal responses.
+ Assist in soliciting performance feedback, preparing customer satisfaction surveys, and communicating critical insights back to internal teams.
+ Support the Sales team and GCBU leadership by gathering and formatting necessary content for customer communications and business reviews.
**Knowledge/Skills/Competencies**
+ Strong Teamwork, Collaboration, and Communication skills, with a focus on working effectively within a large group environment.
+ Proven ability to work effectively across Cross-Functional Teams in a matrix organization structure.
+ Foundational expertise in Program Performance Management and Operational Delivery Assurance.
+ Practical knowledge of KPI definition, data tracking, and reporting methodologies.
+ Strong skills in Relationship Support and customer communication.
+ Excellent understanding of Program Lifecycle Management and operational methodologies.
+ Solid grasp of Industry, Market, and Technology relevant to the customer's business.
+ Proficiency in Data Analytics and the ability to rapidly learn and utilize internal IT tools for performance tracking.
+ High degree of computer literacy, with strong proficiency in Microsoft Office applications.
+ Excellent understanding of company capabilities, offerings, sites, and key functional teams (e.g., Celesca's ecosystem).
**Physical Demands**
**Typical Experience**
Eight (8) or more years of relevant professional experience, preferably in program management support, customer-facing roles, or strategic account execution within the relevant industry.
**Typical Education**
Bachelor's degree in a related field (e.g., Engineering, Business Management, or a technical discipline). An equivalent combination of education and experience may be considered.
**Salary**
The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: $102k-$140k Annually
Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.
Celestica is an E-Verify employer.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
$102k-140k yearly 57d ago
Customer Retention Manager
CPI Security 4.7
Account manager job in Charlotte, NC
CPI Security, a national leader in residential and commercial security solutions, is looking for a Customer Retention Manager. Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation's top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses, and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work.
We are seeking a transformative and high performing Sales & Customer Retention Manager who will play a significant role managing the attrition process and help our business reach new heights. The ideal person will be a hands-on leader who will design and implement customer retention strategies and work with a team of CFL (“Customer for Life”) representatives to increase loyalty, retain business and drive sales.
What You'll Do:
Lead a team of CFL supervisors and representatives to facilitate the operations and activities within the CFL department including managing the attrition process, overseeing progress of Company resigns and Rmoves (including internal and external sales), responding to customer questions and concerns, and educating customers on proper use and maintenance of CPI Security system.
Field escalated customer issues within CFL Department and demonstrate the aptitude to diffuse difficult situations and provide resolution to the customer.
Monitor calls fielded by CFL Representatives to observe employee demeanor, professionalism, courteousness, accuracy and overall conformity to company policy and procedures and provide constructive critique and coaching when needed.
Develops and maintains a high-performing, fun and energetic culture through an action-oriented, desire-to-win leadership style.
Responsible for KPI's including, but not limited to: Rmove conversion, Resign conversion, Attrition rate, Service Level/ Average Speed Answer, Productivity, and more.
Build and maintain a high-performance team, and an engaging culture of excellence that includes, evaluating, developing, and motivating CFL representatives to achieve departmental success.
Create an environment that attracts and retains top talent. This includes identifying and providing growth opportunities for high performing employees.
Developing a talent strategy that attracts and retains a certain skill set needed for a high performing and evolving Sales and Customer Retention team.
Refine, implement, and manage metrics, KPI's, best practices, and workflow utilizing ERP and CRM analytics to consistently measure and improve performance to meet revenue targets.
Record and monitor all daily team activities in CRM for needed actions and follow ups.
Continuously look for process improvement opportunities and encourage employees to contribute new ideas and solutions to problems.
What We're Looking For:
Must be able to effectively lead, manage and motivate others
Demonstrate malleability and aptitude to learn, process and effectively implement new policies and procedures as corporate standards are modified over time
Must be able to successfully communicate and train direct reports on all policies, procedures and processes required to meet or exceed departmental requirements and goals
Must maintain a high level of product knowledge, including, but not limited to: current product features and specifications, current corporate promotions, pricing, and discounts
Ability and willingness to perform at a high level of competency to meet or exceed departmental standards while upholding the best interests of the customer and the company
Must be able to develop and sustain positive and harmonious working relationships with all customers, colleagues and direct reports
Strong verbal, written, analytical and computer skills
Good problem solving and decision-making abilities
What We Offer:
$90,000 to $120,000 annually based on experience and performance
Ongoing specialized, paid training to reach your career goals
Great medical, dental, vision, short- & long-term disability and life insurance options. PTO, 401(k) with company match
Eligible for free monitored security system after 90 days.
Education assistance - we encourage and support our employees who want to improve their skills and further their education
Engaging and fun company culture that's made up of a diverse group of people
On-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
$90k-120k yearly Auto-Apply 60d+ ago
Manager, Mid/Large Business Customer Solutions
Charter Spectrum
Account manager job in Charlotte, NC
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Looking for an opportunity to lead a high-impact team dedicated to supporting Spectrum's largest business clients? As Manager, Mid/Large Business Customer Solutions, you will empower representatives to resolve concerns, prevent churn, and strengthen customer loyalty. Your leadership will drive performance, elevate service delivery, and ensure Spectrum achieves retention, sales and revenue goals-resulting in meaningful outcomes for our clients and business.
How You'll Make an Impact
* Lead, coach and develop a team of specialists to exceed performance metrics
* Monitor daily operations to maintain service levels, quality standards and customer satisfaction
* Implement customer solution tactics that increase loyalty, reduce churn and optimize revenue through upselling Spectrum products
* Analyze performance trends and make recommendations for team behavior and offer strategies
* Resolve escalated customer concerns in alignment with Spectrum policies and customer care standards
* Track offer performance to balance churn reduction and protect revenue
* Design and implement incentive programs focused on retention of Spectrum Business services
* Maximize results by leveraging processes, data and reports
* Support recruitment, training, development and motivation to ensure team competence and continuity
Working Conditions
* Dynamic sales and support environment focused on achieving measurable results
What You'll Bring to Spectrum
Required Qualifications
* Education: Bachelor's degree in business administration, Communications, Marketing or related field, or equivalent education and experience
* Experience:
* 3+ years of leadership experience within the technology sector (software, hardware, IT services)
* 5+ years of success leading a quota-driven B2B sales team focused on mid to large business groups
Proven ability to coach and develop teams to meet or exceed retention goals
* Skills:
* Ability to read, write and speak English clearly
* Knowledge of telecommunications and networking products, including ethernet, cloud, high-speed data and fiber
* Proficiency in call monitoring systems and tools
* Understanding of inside sales operations and processes
* Data analysis and interpretation skills
* Effective communication at all levels
* Presentation and leadership abilities
* Workflow management, productivity improvement and influence skills
* Prioritization, organization and independence
* Familiarity with billing systems such as Salesforce, ICOMS or CSG
Preferred Qualifications
* Education
* Master's degree
* Experience
* 2+ years with sales metrics, performance analytics and billing systems such as Salesforce and ICOMS
* Skills
* Telecommunications or premise-based voice and data product sales
* Experience with Microsoft Office applications
* Success in building new sales teams
* Strong data analysis
* Project and operational management skills
#LI-JH2
SCM501 2025-66622 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
$51k-91k yearly est. 51d ago
Corporate Account Manager
SMC 4.6
Account manager job in Charlotte, NC
PURPOSE The Corporate AccountManager is responsible for representing SMC in all business activities associated with a corporate account that requires a coordinated sales and service effort by several individuals within SMC on a national and/or global scale to win customer specifications. This person will be responsible for developing a thorough understanding of the customer's business and technological requirements, and for aligning SMC resources with the customer's objectives to obtain mutual success, while at the same time communicating progress and overall situation to SMC management.
ESSENTIAL DUTIES
Retains and profitably grows sales through proactive management and winning specifications of Corporate Accounts.
Meet or exceed annual growth expectations on a consistent basis.
Presents all of SMC's capabilities, services and products to current and prospective target customers
Serves as the primary contact for assigned customers and is responsible for customer growth
Represents the voice of the customer's needs and goals within the organization
Leads all aspects of the sales process, calling upon others to assist in solution development
Own and manage customer relationship
Develop and execute detailed customer action plan and forecast as required
Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts; recognized and respected by customer's top management team within top rated accounts
Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency
Complete market reports as new and relevant information becomes available. Initiate and manage Investment Opportunities.
Manage SMC assets appropriately and be able to successfully calculate ROI using the RINGI process
Have passed all training required by SMC
Be competent in all SMC sales philosophy, strategies, and tactics
Use and accurately maintain CRM: sales calls, projects, opportunities, contacts, lead, success reports, to align customer data regionally, globally as necessary.
Implementing complex pricing proposal and agreements that satisfy customer requests while maintaining profitability for SMC, including global agreements.
Developing and implementing a sales channel strategy that meets the needs of the corporate account.
Identifying new projects and opportunities at customer such as plant expansions, machinery purchases, improvements, etc.
Consistent and timely communication with the key decision makers of the customer, including related OEM's, engineering firms, subcontractors, etc.
Coaching/mentoring experiences with less senior sales staff and peers with a focus on the plant level salespeople at the corporate acct.
Successfully complete other duties as prescribed by the Sales/Branch/Industry Manager
PHYSICAL DEMANDS/WORK ENVIRONMENT
Customer facing position; with the majority time spent at customer site
Potential travel with some extended stay away from home
Physically capable of lifting SMC products and displays up to 50 lbs.
MINIMUM REQUIREMENTS
Bachelor's degree in Business, Marketing, Engineering or related technical field, or equivalent experience.
Proven sales experience with SMC or equivalent industrial automation sales experience.
Extensive knowledge of industrial automation applications.
Demonstrated track record of meeting and exceeding sales or performance targets.
Comprehensive understanding of pneumatic components and their application.
Understanding of competitive product lines.
High level communication, negotiation, problem-solving, and leadership skills.
Proficient in CRM and the use of computers and ability to learn new programs and tools as required.
Clean driving record.
For internal use only:Sales001
How much does an account manager earn in Huntersville, NC?
The average account manager in Huntersville, NC earns between $34,000 and $98,000 annually. This compares to the national average account manager range of $42,000 to $110,000.
Average account manager salary in Huntersville, NC