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Become An Account Manager

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Working As An Account Manager

  • Selling or Influencing Others
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Mostly Sitting

  • Stressful

  • $83,100

    Average Salary

What Does An Account Manager Do

Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.

Duties

Sales managers typically do the following:

  • Resolve customer complaints regarding sales and service
  • Prepare budgets and approve expenditures
  • Monitor customer preferences to determine the focus of sales efforts
  • Analyze sales statistics
  • Project sales and determine the profitability of products and services
  • Determine discount rates or special pricing plans
  • Develop plans to acquire new customers or clients through direct sales techniques, cold calling, and business-to-business marketing visits
  • Assign sales territories and set sales quotas
  • Plan and coordinate training programs for sales staff

Sales managers’ responsibilities vary with the size of their organizations. However, most sales managers direct the distribution of goods and services by assigning sales territories, setting sales goals, and establishing training programs for the organization’s sales representatives.

Some sales managers recruit, hire, and train new members of the sales staff. For more information about sales workers, see the profiles on retail sales workers and wholesale and manufacturing sales representatives.

Sales managers advise sales representatives on ways to improve their sales performance. In large multiproduct organizations, they oversee regional and local sales managers and their staffs.

Sales managers also stay in contact with dealers and distributors. They analyze sales statistics generated from their staff to determine the sales potential and inventory requirements of products and stores and to monitor customers' preferences.

Sales managers work closely with managers from other departments in the organization. For example, the marketing department identifies new customers that the sales department can target. The relationship between these two departments is critical to helping an organization expand its client base. Sales managers also work closely with research and design departments because they know customers’ preferences, and with warehousing departments because they know inventory needs.

The following are examples of types of sales managers:

Business to business (B2B) sales managers oversee sales from one business to another. These managers may work for a manufacturer selling to a wholesaler, or a wholesaler selling to a retailer. Examples of these workers include sales managers overseeing sales of software to business firms, and sales managers overseeing wholesale food sales to grocery stores.

Business to consumer (B2C) sales managers oversee direct sales between businesses and individual consumers. These managers typically work in retail settings. Examples of these workers include sales managers of automobile dealerships and department stores.

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How To Become An Account Manager

Most sales managers have a bachelor’s degree and work experience as a sales representative.

Education

Most sales managers have a bachelor’s degree, although some have a master’s degree. Educational requirements are less strict for job candidates who have significant work experience. Courses in business law, management, economics, accounting, finance, mathematics, marketing, and statistics are advantageous.

Work Experience in a Related Occupation

Work experience is typically required for someone to become a sales manager. The preferred duration varies, but employers usually seek candidates who have at least 1 to 5 years of experience in sales.

Sales managers typically enter the occupation from other sales and related occupations, such as sales representatives or purchasing agents. In small organizations, the number of sales manager positions often is limited, so advancement for sales workers usually comes slowly. In large organizations, promotion may occur more quickly.

Important Qualities

Analytical skills. Sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies.

Communication skills. Sales managers need to work with colleagues and customers, so they must be able to communicate clearly.

Customer-service skills. When helping to make a sale, sales managers must listen and respond to the customer’s needs.

Leadership skills. Sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals.

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Account Manager Videos

What are the traits of a great Account Manager?

Account Manager Success Plan introduction

Career Advice on becoming an Account Manager by Alexandra F (Full Version)

Account Manager Jobs

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Account Manager Career Paths

Account Manager
Sales Consultant Sales Account Manager
Business Development Account Manager
8 Yearsyrs
Business Development Manager Senior Account Manager
Director Of Account Management
11 Yearsyrs
Operations Manager Outside Sales Representative
Director, Inside Sales
6 Yearsyrs
Regional Sales Manager Director Of Sales
Director, Strategic Accounts
13 Yearsyrs
District Manager District Sales Manager
Eastern Regional Sales Manager
10 Yearsyrs
National Account Manager
Enterprise Account Manager
9 Yearsyrs
Senior Account Executive Account Director
Global Account Director
12 Yearsyrs
District Sales Manager Major Account Manager
Government Account Manager
8 Yearsyrs
Business Development Representative Sales Development Representative
Inside Account Manager
5 Yearsyrs
Major Account Manager
7 Yearsyrs
Sales Manager Regional Sales Manager
National Accounts Sales Manager
8 Yearsyrs
Account Executive Regional Sales Manager
Regional Sales And Marketing Manager
8 Yearsyrs
Sales Consultant Territory Manager
Sales Development Manager
8 Yearsyrs
Area Manager Outside Sales Representative
Sales Representative And Account Manager
5 Yearsyrs
Sales Manager Director Of Sales
Sales Vice President
12 Yearsyrs
Account Executive Account Director
Senior Account Director
11 Yearsyrs
Regional Sales Manager National Account Manager
Senior National Account Manager
9 Yearsyrs
National Account Manager Strategic Accounts Manager
Strategic Sales Manager
9 Yearsyrs
District Sales Manager National Account Manager
Vice President Of National Accounts
12 Yearsyrs
Sales And Marketing Manager Regional Sales And Marketing Manager
West Coast Sales Manager
8 Yearsyrs
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Do you work as an Account Manager?

Help others decide if this is a good career for them

Average Length of Employment
Account Manager 3.0 years
Top Careers Before Account Manager
Manager 4.9%
Internship 4.6%
Cashier 2.5%
Teller 2.4%
Top Careers After Account Manager
Manager 4.3%
Owner 3.9%
Consultant 3.2%

Do you work as an Account Manager?

Account Manager Demographics

Gender

Male

53.1%

Female

45.1%

Unknown

1.8%
Ethnicity

White

62.3%

Hispanic or Latino

15.3%

Black or African American

11.1%

Asian

7.5%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

52.7%

French

9.1%

German

4.7%

Mandarin

4.5%

Portuguese

4.5%

Chinese

3.9%

Italian

3.4%

Japanese

2.3%

Russian

2.2%

Carrier

2.1%

Arabic

1.7%

Korean

1.7%

Cantonese

1.6%

Hindi

1.3%

Polish

0.8%

Urdu

0.8%

Vietnamese

0.8%

Greek

0.7%

Tagalog

0.6%

Hebrew

0.5%
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Account Manager Education

Schools

University of Phoenix

23.1%

Michigan State University

7.8%

Arizona State University

5.1%

Pennsylvania State University

4.1%

Georgia State University

4.1%

Florida State University

4.0%

Southern New Hampshire University

3.9%

University of Texas at Austin

3.9%

University of Houston

3.8%

University of Central Florida

3.8%

Western Michigan University

3.8%

Northeastern University

3.8%

University of North Texas

3.7%

University of Alabama

3.7%

Temple University

3.7%

Texas State University

3.6%

Strayer University

3.6%

West Virginia University

3.6%

Liberty University

3.5%

Northern Illinois University

3.5%
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Majors

Business

36.3%

Marketing

11.3%

Communication

8.0%

Management

5.4%

Accounting

4.5%

Psychology

4.2%

Finance

3.8%

Criminal Justice

3.0%

Political Science

2.7%

English

2.3%

Public Relations

2.2%

Education

2.0%

Economics

1.9%

Health Care Administration

1.9%

General Studies

1.9%

Liberal Arts

1.9%

Human Resources Management

1.8%

Computer Science

1.7%

Nursing

1.6%

Journalism

1.5%
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Degrees

Bachelors

51.9%

Other

20.8%

Masters

14.4%

Associate

7.8%

Certificate

3.1%

Doctorate

0.8%

Diploma

0.7%

License

0.4%
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Account Manager Videos

What are the traits of a great Account Manager?

Account Manager Success Plan introduction

Career Advice on becoming an Account Manager by Alexandra F (Full Version)

Job type you want
Full Time
Part Time
Internship
Temporary

Real Account Manager Salaries

Job Title Company Location Start Date Salary
Account Manager Danone Foods, Inc. White Plains, NY Oct 26, 2015 $230,154 -
$250,357
Account Manager Danone Foods, Inc. White Plains, NY Oct 15, 2015 $230,154 -
$250,357
Accounts Manager Professional Access Ltd New York, NY Aug 03, 2016 $195,208
Account Manager Infosys Limited San Francisco, CA Aug 14, 2015 $180,315
Account Manager Infosys Limited Foster City, CA Jan 30, 2016 $180,315
Account Manager Infosys Limited San Francisco, CA Aug 07, 2015 $180,315
Account Manager Tech Mahindra (Americas), Inc. Plano, TX Nov 15, 2016 $180,000
Director, Account Manager/US DES UBS Securities LLC New York, NY Aug 27, 2015 $175,000 -
$230,000
Account Manager, Facultative Reinsurance JLT Re (North America), Inc. Houston, TX Dec 13, 2015 $165,000
Account Manager Infosys Limited Sunnyvale, CA Jan 23, 2016 $159,370
Account Manager Markit North America, Inc. New York, NY Jan 10, 2016 $159,141 -
$174,141
Account Manager Tech Mahindra (Americas), Inc. San Jose, CA Jan 12, 2016 $159,099
Account Manager-End User Rockwell Automation, Inc. Anaheim, CA Sep 01, 2015 $157,105
Director, Account Manager Yahoo! Inc. San Francisco, CA Jan 13, 2015 $155,000 -
$175,000
Account Manager Polaris Software Lab (India) Limited NY Jan 01, 2015 $99,246
Account Manager Datamatics Global Services Inc. New York, NY Mar 06, 2016 $99,000
Account Manager Kerry Inc. Seattle, WA Sep 10, 2015 $98,093
Account Manager UXC Eclipse USA Inc. New York, NY Mar 16, 2015 $98,030
Account Manager Latentview Analytics Corporation San Jose, CA Sep 30, 2016 $98,000
Account Manager Nunhems USA, Inc. Salinas, CA Feb 15, 2016 $98,000
Account Manager-Automotive Altran Solutions Corp. Southfield, MI Nov 03, 2016 $98,000
Account Manager Hexaware Technologies, Inc. Iselin, NJ Apr 11, 2016 $97,968
Account Manager II Williams Lea, Inc. New York, NY Jan 29, 2015 $79,307
Account Manager IBM India Private Limited Dallas, TX May 25, 2015 $78,707 -
$79,127
Account Manager Ingeteam Inc. Santa Clara, CA May 16, 2016 $78,520
Account Manager (Sales Engineer) Infostretch Corporation Santa Clara, CA Sep 15, 2015 $78,520
Account Manager Shawmut Corporation Plymouth, MI Sep 08, 2016 $78,416
Account Manager Adobe Systems Incorporated San Jose, CA Sep 20, 2015 $78,208
Network Account Manager Akamai Technologies, Inc. Cambridge, MA Jun 08, 2015 $77,600 -
$100,100
Account Manager (Export Sales) ABB Inc. Miami, FL Aug 13, 2015 $77,400 -
$131,700

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Top Skills for An Account Manager

  1. Product Knowledge
  2. Customer Service
  3. New Accounts
You can check out examples of real life uses of top skills on resumes here:
  • Utilized substantial product knowledge to introduce new lines of coverage with existing clients whereby enhancing client satisfaction leading to retention.
  • Demonstrate consultative expertise in customer needs analysis, product presentations, strategic selling, customer service and problem resolution.
  • Developed relationship in opening new accounts increasing overall sales in the Midwestern territory.
  • Developed business relationships by traveling to assigned sales territory and by cold calling over phone.
  • Presented new and existing products using creativity and thinking-outside-of-the-box methods to attract and secure new clients.

What is it like to work as an Account Manager

4.0

Commercial Account Manager

May 2, 2019 on Zippia

What was your job title?

Account Manager.. Show More

What do you like the most about working as Account Manager?

Meeting with consumers, educating, coaching, discussing products.. Show More

What do you NOT like?

None, I really enjoy it.. Show More

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Top 10 Best States for Account Managers

  1. North Carolina
  2. Missouri
  3. Colorado
  4. Michigan
  5. Rhode Island
  6. New York
  7. Virginia
  8. Pennsylvania
  9. New Jersey
  10. Arizona
  • (1,558 jobs)
  • (937 jobs)
  • (1,160 jobs)
  • (1,145 jobs)
  • (157 jobs)
  • (2,968 jobs)
  • (1,783 jobs)
  • (1,984 jobs)
  • (1,477 jobs)
  • (949 jobs)

Top Account Manager Employers

Jobs From Top Account Manager Employers

Account Manager Videos

What are the traits of a great Account Manager?

Account Manager Success Plan introduction

Career Advice on becoming an Account Manager by Alexandra F (Full Version)

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