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Account manager job description

Updated March 14, 2024
8 min read

Account managers are hired by companies with a large client base where they are assigned specific clients, areas, or specializations for which they are the primary contacts. They make sure that the needs of those in their account are taken care of by coordinating with different departments, resolving challenges, and maintaining good working relationships.

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Example account manager requirements on a job description

Account manager requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in account manager job postings.
Sample account manager requirements
  • Bachelor's degree in business, finance, or related field
  • Minimum three years of experience in a similar role
  • Strong understanding of financial services and products
  • Proven track record of successful account management
  • Ability to analyze and interpret financial data
Sample required account manager soft skills
  • Excellent communication and interpersonal skills
  • Highly organized and detail-oriented
  • Strong problem-solving and decision-making skills
  • Ability to work independently and as part of a team
  • Ability to build relationships with customers

Account manager job description example 1

AT&T account manager job description

COMSEC Sub-Account Alternate Manager I (Government) - 2239363Description AT&T Global Public Sector is a trusted provider of secure, cloud-based, network solutions and professional services to the Intelligence Community. We are dedicated to recruiting, developing, and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.

AT&T is a prime contractor on the SITE III IDIQ program for the Department of Defense. AT&T won the SITE III IDIQ in 2021 and anticipates award of a large enterprise IT WAN Task Order in 1st quarter FY 2023. For the Chief Information Office (CIO), the Task Order provides IT managed services for a Government TS/SCI network modernization program focused on specific technologies and hardware needed to operate the wide area network, or highway, that enables TS/SCI communications.

AT&T has an opening for a COMSEC Sub-Account Alternate Manager responsible for the custody and accountability of centrally and locally accountable COMSEC material
Duties/Responsibilities:

Support of installation actions, shall account for and manage physical inventory of COMSEC equipment and be responsible for the receipt, custody, safeguarding, and updating of JWICS WAN devices per "COMSEC Standard Operating Procedures" document in classified bidder's library.
Support COMSEC Management by managing JWICS COMSEC Sub-Account following guidance of DIA COMSEC Central Office of Record (COR).
Responsible for the custody and accountability of centrally and locally accountable COMSEC material on the Task Order
Successfully completing all tasks in assigned program areas.
Oversee acquisition, control, and distribution of all classified COMSEC material associated with COMSEC account.
Performs duties as functional user of associated COMSEC automated system(s).

Required Clearance:
TS/SCI with poly (#ts/sci) (#polygraph)
Required Qualifications:

Candidate must have a total of 6 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 6 years of work history OR an Associate's and 4 years, a Bachelors' and 2 years, a master's and 2 years of relevant work history.
Complete COMSEC Account management training course within 90 days following appointment of as COMSEC Manager(s).

Ready to join our team? Apply Today!
Job Field - Government LogisticsPrimary Location - Texas-San AntonioSchedule - Full-time Shift - Day JobEmployee Status - RegularJob Posting: Oct 10, 2022, 4:00:00 AM - Unposting Date: Oct 31, 2022, 4:00:00 AMJob Level - Associate/First Level Manager
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Account manager job description example 2

General Dynamics account manager job description

  • 8+ years of direct customer interaction experience in support of the IC Community
  • Direct experience with Customer Relationship Management (CRM) systems
  • Familiarity with technical networking concepts
  • Familiarity with network security principles
  • Demonstrable skill of being highly organized and a self-starter
  • Advanced working knowledge of windows applications ( Excel, PowerPoint)
  • Ability/desire to travel domestically 40% of time
  • Ability to thrive in a team environment
  • Clear and concise communication skills
  • Prior military experience or familiarity with the IC culture

Candidates must have an active TS/SCI security clearance at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.

Responsibilities for this Position

Join GDMS today as we have reimagined our workplace, enabling you to support our team through flexible workplace arrangements that provides the ability for a remote work option.

General Dynamics Mission Systems (GDMS), a market leader and technology innovator, is seeking a talented Senior Level Account Manager to join our team, to focus on maintaining and growing GDMS' IC (Intelligence Community) customer base. In this role you will be responsible for leading account management efforts within the IC community. As a Senior Level IC Account Manager, your responsibilities will include the following tasks, but are not limited to:

  • Developing Strategic Plans for long-term sustained sales growth within the IC (Intelligence Community)
  • Opportunity Development, pursuit, and closure.
  • Grassroots Development, to include identifying major IC programs and organizations and growing GDMS customer intimacy
  • Scheduling site visits and teleconferences to present demonstrations, maintain accounts, and continued influence of future plans

#LI-Remote

Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. Company Overview

General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high performance team!

General Dynamics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce. EOE/Disability/Veteran

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Account manager job description example 3

CVS Health account manager job description

Develops strong external and internal relationships to achieve customer satisfaction, revenue, membership and earnings objectives for existing customers in assigned business segments, products and geographies.Develops a mutually rewarding working relationship with various client contacts to ensure renewal of case and retention.Follows through on outstanding issues to the point of resolution (e.g., claims and administration issues).Offers creative product and service solutions to address client's evolving needs.Monitors on an on-going basis client's product lines and services to ensure client's needs are being met. Executes tactical components of the account team's business plan for each customer.Collaborates with account team members and functional support areas on more complex product or service issues to ensure client's needs.Collaborates cross-functionally to identify, implement and monitor the customer's service efficiencies, including performance guarantees.Collaborates with team members on case installation to manage the integration of client's and Aetna's internal organizations, ensuring a smooth installation.Conducts Open Enrollment meetings, attends Health Fairs and client meetings.
Pay Range

The typical pay range for this role is:

Minimum: 48,300

Maximum: 96,600

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications

2-5 years industry or customer service experience.Multi-functional experience, e.g., underwriting.Travel required: 20% or less.Must reside in CA

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications

College DegreeLife Insurance License

Education

High School diploma and/or 2-5 years industry or customer service experience.

Business Overview

Bring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Updated March 14, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.