12 Account Manager Resume Examples

Five Key Resume Tips For Writing An Account Manager Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Zippia allows you to choose from different easy-to-use Account Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Account Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Ann Jones
Account Manager
Contact Information
Chicago, IL
(600) 555-4728
ajones@example.com
Skills
  • Photo Shoots
  • Account Management
  • Powerpoint
  • Promotional Events
  • External Vendors
  • Scheduling Meetings
  • Multiple Departments
  • Office Procedures
  • RFP
  • Project Management
 
 
Employment History
Account Manager2019 - Present
WW Grainger
Chicago, IL
  • Develop new accounts while maintaining and growing existing accounts and contracts.
  • Establish strong relationships with existing corporate accounts that ensure sales and revenue growth.
  • Exceeded all sales goals while constantly meeting corporate requirements.
Executive Assistant2016 - 2019
Bank of America
Oakbrook Terrace, IL
  • Coordinate with the Business Manager on a weekly basis to assist with special projects.
  • Maintained Commercial Real Estate Executive s Outlook calendar by planning and scheduling meetings, conferences, and teleconferences.
  • Created PowerPoint presentations Coordinated, scheduled and arranged meetings Managed two Senior Vice President calendars
  • Provide support to Operational Manager on variety of special project as needed.
Marketing Coordinator2014 - 2016
Sysco Minnesota
Oakbrook Terrace, IL
  • Leverage business development team to showcase new products, recommend alternatives and provide consulting resources.
  • Developed marketing and promotional materials based on customer needs.
  • Managed and developed three direct reports to develop and execute 30+ monthly campaigns.
  • Manage direct reports to ensure productivity demands of the department are met.
Marketing Associate2008 - 2013
CORAL RIDGE MINISTRIES MEDIA
Iowa City, IA
  • Coded and wrote copy for 50-60 marketing emails per month, using Adobe Dreamweaver, Photoshop and open-source email marketing software.
  • Coordinated trade shows and ensured booth and merchandise exhibits meets exceptional display.
  • Created and implemented television, radio, print, and online advertisements.
  • Compile reports, project correspondence, and PowerPoint presentations.
Education
Master's Degree of Business2013 - 2014
DeVry University
Oakbrook Terrace, IL
Bachelor's Degree of Finance2005 - 2008
University of Iowa
Iowa City, IA
 
 
Juan Brooks
Account Manager
Contact Info
Eden Prairie, MN
(720) 555-4215
jbrooks@example.com
Skills
Store Management
Cloud
Comcast
Consultants
GM
C-Level
Sales Goals
Customer Accounts
Healthcare
High Volume
Employment History
Account Manager2020 - Present
C.H. RobinsonEden Prairie, MN
  • Maintain a high level of customer service with existing customers using problem solving, issue resolution, and administrative follow- up.
  • Created new customer relationships by efficiently managing multiple sales opportunities.
  • Set up and maintained global account management and reporting tools and processes.
  • Utilized systematic methods to work with insurance companies to manuever current clients into the agency systems and methods.
  • Selected as Key Account Manager of Pinnacle Capital by Bay Area, CA Business Development Manager.
Assistant Manager2018 - 2020
Jiffy LubeSan Jose, CA
  • Reviewed operational expenses and inputted financial reports in computer system according to company policies.
  • Managed daily operations of a $500,000 automotive quick lube center.
  • Reduced and controlled company expenses by analyzing monthly financial statements and implimenting necessary adjustments.
  • Supervised up to 9 employees, payroll, inventory, loss prevention, customer satisfaction.
  • Monitor SPH and daily sales goals.Significant Accomplishments Developed regional Pittsburghese program that included multiple vendors and products.
Account Executive2016 - 2018
8x8San Jose, CA
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Created client proposals, advertising schedules, and bundled sales platforms for account executives.
  • Provided customers with a knowledgeable information base for all services of Comcast Cable, Phone, and Internet services.
Sales Consultant2011 - 2016
Best BuySan Jose, CA
  • Bestowed all guests with incredible customer service.
  • Assisted with returns, customer dissatisfaction and other customer services.
  • Sell Mobile Broadband cards and MiFi's for Sprint, Verizon, AT&T, and Virgin Mobile.
  • Act as a peer leader to Sales Consultants.
Education
Bachelor's Degree of Business2003 - 2006
San Jose State UniversitySan Jose, CA
 
 
Katherine Peters
Account Manager
Boston, MA
(960) 555-8212
kpeters@example.com
Experience
Account Manager2020 - Present
The Coca-Cola CompanyBoston, MA
  • Provide market development management services for tri-county area.
  • Developed annual business plans; marketing agreements; national, local, and customer-specific marketing programs.
  • Audit key accounts to ensure compliance Renegotiate contract renewals Develop and deliver sales presentations.
  • Established international account management guidelines for 200 US sales people.
Supervisor2010 - 2020
Dunkin' Donuts Northeast Distribution CenterBoston, MA
  • Provided customer service Closed store.
  • Directed and trained new staff in procedures and regulations regarding the company policies and standards.
  • Trained and educated agents on technical and customer service questions they had.
  • Assist with the communication of policies, company announcements and job openings through a consistently updated READ file at the site.
Customer Service Representative2009 - 2010
Boston Financial Data ServicesBoston, MA
  • Handled various mutual fund transactions such as new accounts, redemptions, and exchanges.
  • Assisted tellers with deposits and daily opening/closing procedures.
Retail Sales Consultant (Part-Time)2004 - 2005
MarketstarWashington, DC
  • Major accountabilities: As a Retail Sales Rep-- selling home service-TV, Internet and Home phone to qualified customers.
  • Retail Sales at a Verizon Kiosk.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
Skills
Company PoliciesStaff MembersBusiness DevelopmentSales GoalsHvacSales FloorIDNCommunicationCustomer ServiceAccount Management
Education
Doctoral Degree In Management2006 - 2009
University of Massachusetts BostonBoston, MA
Master's Degree In Management2005 - 2006
Strayer UniversityWashington, DC
Bachelor's Degree In Business2002 - 2005
Strayer UniversityWashington, DC
 
 
Christopher Watkins
Account Manager
Employment History
Account Manager2019 - Present
Rent-A-CenterIndianapolis, IN
  • Manage and update between 100-150 customer accounts.
  • Performed premier customer service in respect to all customers both internal and external to the partnership store.
  • Managed all store sales specialists and ensured all associates were achieving and exceeding company standards and sales budgets.
Sales Manager2016 - 2019
Merck & Co.Main, PA
  • Managed Promotional Budget for Team of 10 Key Account Managers across USA.
  • Created a business planning tool utilized across the Psychiatry Business Unit.
  • Directed all territory sales activities including product introduction, customer training, product education, business analysis, and customer relations.
  • Created and implemented Customer Service Quality Standards resulting in 16% reduction in overall error rate and improved customer experience.
Marketing Consultant2015 - 2016
Merck & Co.Main, PA
  • Advised external primary research agencies on development of both qualitative and quantitative primary market research (i.e.
  • Researched, analyzed and presented data from secondary market research databases (e.g.
  • Managed all online and catalog marketing for both companies to reach over $90m in annual sales.
  • Research projects included market share estimation, revenue forecasting, competitive intelligence research, consultancy to international organizations, etc.
  • Reached sales goals and service performance requirements through new customer sales.
Marketing Specialist2014 - 2015
Merck & Co.Main, PA
  • Developed PowerPoint presentations for Marketing Plans, updated and created promotional Development pieces involving advertising agencies.
  • Refined and developed powerpoint slide deck to roll out to pilot team.
  • Develop project creative briefs and benchmarks/deadlines.
Education
Bachelor's Degree In Business2011 - 2014
Pennsylvania State UniversityMain, PA
 
 
Contact Information
Indianapolis, IN
(420) 555-5823
cwatkins@example.com
Skills
New Customers
Internal Departments
New Technologies
Healthcare
Communications Plans
Email Campaigns
Photoshop
Store Management
Project Management
Sales Process
 
 
Lauren Sanchez
Account Manager
Chicago, IL
(610) 555-5170
lsanchez@example.com
Skills
Promotional CampaignsPaid SearchSEMCustomer ServiceProduct KnowledgeIDNAccount ManagementWebinarBusiness StrategyWindows
 
 
Employment History
Account Manager2020 - Present
CVS HLDGSChicago, IL
  • Oversee a staff of 30 Implementation and Account Management professionals in support of new and existing Medicare Part D programs.
  • Managed C-level specialty pharmacy client relationships in northeast region with large health plan and employer clients.
  • Monitored customer service calls and provided feedback and coaching.
  • Developed national key accounts growing revenue by 2% over prior year and maintained existing accounts through regular site visits.
  • Attained company sales goals of 1 to 2.5 million dollar revenue per month.
Marketing Consultant2010 - 2020
Northern TrustChicago, IL
  • Led the implementation of regional marketing and business development strategies that contributed to over $5M in new recurring client fees.
  • Implemented online and offline campaigns to migrate customers to online services.
  • Full service phones including landlines and cell phones Full service of Internet including fiber
  • Directed strategy, customer value proposition development and communications plan for $4B division.
Marketing Coordinator2008 - 2010
ComcastChicago, IL
  • Performed administrative functions for Director, Account Executives, and Engineers that included revision and generation of proposals.
  • Monitored publishing and production of projects through campaign cycle.Product Development: Assisted in launching new product, Pivot wireless by Comcast.
  • Exceeded sales goals by 120% for 4 quarters in a row.
  • Maintain company website using HTML programming
Marketing Associate2006 - 2007
FIGGTallahassee, FL
  • Created repeat business by providing excellent customer service.
  • Manage all customer relationships, constantly develop and harvest new customers to assure the sales pipeline has viable depth.
  • Developed Inbound Marketing strategy: Content + SEO + Social Sharing = Qualified Leads and Lead Nurturing.
  • Increased company visibility over 300% from its previous online visibility.
  • Assisted in the migration of content on the outdated website to a new website with a new content management system.
Education
Master's Degree of Business2007 - 2008
Florida State UniversityTallahassee, FL
Bachelor's Degree of Finance2003 - 2006
Florida State UniversityTallahassee, FL
 
 
Ann Jones
Account Manager
Contact Information
Chicago, IL
(600) 555-4728
ajones@example.com
Skills
  • Photo Shoots
  • Account Management
  • Powerpoint
  • Promotional Events
  • External Vendors
  • Scheduling Meetings
  • Multiple Departments
  • Office Procedures
  • RFP
  • Project Management
 
 
Employment History
Account Manager2019 - Present
WW Grainger
Chicago, IL
  • Develop new accounts while maintaining and growing existing accounts and contracts.
  • Establish strong relationships with existing corporate accounts that ensure sales and revenue growth.
  • Exceeded all sales goals while constantly meeting corporate requirements.
Executive Assistant2016 - 2019
Bank of America
Oakbrook Terrace, IL
  • Coordinate with the Business Manager on a weekly basis to assist with special projects.
  • Maintained Commercial Real Estate Executive s Outlook calendar by planning and scheduling meetings, conferences, and teleconferences.
  • Created PowerPoint presentations Coordinated, scheduled and arranged meetings Managed two Senior Vice President calendars
  • Provide support to Operational Manager on variety of special project as needed.
Marketing Coordinator2014 - 2016
Sysco Minnesota
Oakbrook Terrace, IL
  • Leverage business development team to showcase new products, recommend alternatives and provide consulting resources.
  • Developed marketing and promotional materials based on customer needs.
  • Managed and developed three direct reports to develop and execute 30+ monthly campaigns.
  • Manage direct reports to ensure productivity demands of the department are met.
Marketing Associate2008 - 2013
CORAL RIDGE MINISTRIES MEDIA
Iowa City, IA
  • Coded and wrote copy for 50-60 marketing emails per month, using Adobe Dreamweaver, Photoshop and open-source email marketing software.
  • Coordinated trade shows and ensured booth and merchandise exhibits meets exceptional display.
  • Created and implemented television, radio, print, and online advertisements.
  • Compile reports, project correspondence, and PowerPoint presentations.
Education
Master's Degree of Business2013 - 2014
DeVry University
Oakbrook Terrace, IL
Bachelor's Degree of Finance2005 - 2008
University of Iowa
Iowa City, IA
 
 
Juan Brooks
Account Manager
Contact Info
Eden Prairie, MN
(720) 555-4215
jbrooks@example.com
Skills
Store Management
Cloud
Comcast
Consultants
GM
C-Level
Sales Goals
Customer Accounts
Healthcare
High Volume
Employment History
Account Manager2020 - Present
C.H. RobinsonEden Prairie, MN
  • Maintain a high level of customer service with existing customers using problem solving, issue resolution, and administrative follow- up.
  • Created new customer relationships by efficiently managing multiple sales opportunities.
  • Set up and maintained global account management and reporting tools and processes.
  • Utilized systematic methods to work with insurance companies to manuever current clients into the agency systems and methods.
  • Selected as Key Account Manager of Pinnacle Capital by Bay Area, CA Business Development Manager.
Assistant Manager2018 - 2020
Jiffy LubeSan Jose, CA
  • Reviewed operational expenses and inputted financial reports in computer system according to company policies.
  • Managed daily operations of a $500,000 automotive quick lube center.
  • Reduced and controlled company expenses by analyzing monthly financial statements and implimenting necessary adjustments.
  • Supervised up to 9 employees, payroll, inventory, loss prevention, customer satisfaction.
  • Monitor SPH and daily sales goals.Significant Accomplishments Developed regional Pittsburghese program that included multiple vendors and products.
Account Executive2016 - 2018
8x8San Jose, CA
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Created client proposals, advertising schedules, and bundled sales platforms for account executives.
  • Provided customers with a knowledgeable information base for all services of Comcast Cable, Phone, and Internet services.
Sales Consultant2011 - 2016
Best BuySan Jose, CA
  • Bestowed all guests with incredible customer service.
  • Assisted with returns, customer dissatisfaction and other customer services.
  • Sell Mobile Broadband cards and MiFi's for Sprint, Verizon, AT&T, and Virgin Mobile.
  • Act as a peer leader to Sales Consultants.
Education
Bachelor's Degree of Business2003 - 2006
San Jose State UniversitySan Jose, CA
 

What Should Be Included In An Account Manager Resume

1

1. Add Contact Information To Your Account Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Account Manager Resume Contact Information Example #1
DHRUV JOHNSON
d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors
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Account Manager Resume Relevant Education Example #1
Master's Degree In Business 2014 - 2016
DeVry University Oakbrook Terrace, IL
Account Manager Resume Relevant Education Example #2
Bachelor's Degree In Business 2014 - 2016
San Jose State University San Jose, CA
3

3. Next, Create An Account Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for an Account Manager
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Account Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

What experience really stands out on Account Manager resumes?

Dr. Tammy Leonard

Chair & Associate Professor, Co-Director Community Assistance Research, University of Dallas

I always tell my students that the experience that stands out is the one they own. It's been tough for students to get the same "traditional" internship experience during the pandemic. However, there are still plenty of opportunities to contribute to those willing to own those responsibilities. At UD, my Community Assistance Research (CARE) group leads an academic-community partnership with local nonprofits. We have had students creating internships out of volunteer opportunities with these organizations serving the many households adversely affected by the pandemic. Even if it's a tiny part of a project or an unpaid role, students who take ownership of something ultimately exemplify leadership, responsibility, and impact. When students go off for internships, I often encourage them to check in a month or so into the engagement, and we talk about what they can own and what they are going to do with it. Show more


Work History Example # 1
Logistics Coordinator
International Rescue Committee
  • Communicated regularly with logistics coordinator on all operational and processing issues.
  • Planned and arranged the logistics of new arrivals, by securing the housing.
  • Worked closely with Office & Logistics Manager on updating and maintaining client case files, from startup to closeout.
  • Arranged the logistics of new arrival home set-ups, including furniture order and delivery and home safety inspection.
  • Tested new features, designed processes and procedures for using them.

Work History Example # 2
Logistics Coordinator
Target
  • Entered all trailer invoices for the Logistics department using SAP automated system.
  • Utilized RF scanning technology to ensure accurate product replenishment and inventoried merchandise data into wireless systems.
  • Managed, trained, and developed team of 3 Logistics Analysts and Coordinators for Target e-commerce inbound operations.
  • Excelled in meeting and exceeding deadlines.
  • Developed financial reporting details across business units to analyze spend, streamline costs, and bolster sourcing bid events.

Work History Example # 3
Finance Representative
Morgan Stanley
  • Secured client business with combined portfolios of $500M by effective business plans and presentation of future profit analysis.
  • Received mentoring on how to analyze investment portfolios and investing strategies.
  • Licensed FINRA Series 7, 24, 65, 63, 3 & 31.
  • Conducted periodic portfolio reviews with clients, business managers, and 401(k) plan sponsors.
  • Gained an understanding of portfolio diversification.

Work History Example # 4
Account Manager
Get It
  • Optimized campaigns based on KPIs (Visits, Engagement & Conversions).
  • Managed weekly payroll processing via Citrix/Safes system and prepared post orders and shift scheduling.
  • Developed and fostered relationships with investors and was at only location to deal directly with banks.
  • Answered RFP's and RFQ's Negotiated contract terms with management at C-Level.
  • Ensured that ATM was adequately replenished, in working condition and reconciled according to policy and procedures.

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5

5. Highlight Your Account Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your account manager resume:

  1. Certified Sales Professional (CSP)
  2. Certified Management Accountant (CMA)
  3. Certified Professional, Life and Health Insurance Program (CPLHI)
  4. Sales Management
  5. Certified Manager Certification (CM)
  6. Certified Public Accountant (CPA)
  7. International Accredited Business Accountant (IABA)
  8. Project Management Professional (PMP)
  9. Master Project Manager (MPM)
  10. Certified Resume Specialist: Accounting and Finance (CRS+AF)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021