Account manager jobs in Kansas

Kansas City, Kansas Sales Account Representative Launch your sales career with Uline! Join our team of sales professionals supported by the best training, tools and products. As a privately owned company, Uline continues to grow, creating new career opportunities and job stability you can count on! Why Join Uline? No previous sales experience required. Extensive training, mentorship and support provided. Career advancement. Opportunities to advance and relocate. Uline has sales teams in 48 US states as well as Canada and Mexico. Position Responsibilities Manage and grow customer accounts within your territory. Run customer meetings providing business solutions to customers across all industries. Provide legendary customer service with the help of our sales support team. Minimum Requirements Bachelor's degree. Valid driver's license and great driving record. Communication, problem-solving and presentation skills. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Internet and cell phone allowance. Mileage reimbursement. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations and 15 sales offices. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. EEO/AA Employer/Vet/Disabled #LI-BD1 (#IN-KSSLS)

Clae Goldman Team is seeking a proactive and results-oriented Field Account Manager to join our team. Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Field Account Manager, you will be responsible for managing client relationships, driving sales, and ensuring customer satisfaction through door-to-door and retail channels. Join us and make a positive impact on the environment while helping your community. Responsibilities Manage Client Relationships: Develop and maintain strong relationships with clients to ensure satisfaction and loyalty. Drive Sales: Identify and pursue new sales opportunities to achieve and exceed sales targets. Provide Solutions: Understand client needs and provide tailored energy solutions to meet their requirements. Monitor Performance: Track and analyze sales performance metrics to identify areas for improvement and ensure targets are met. Stay Informed: Keep up-to-date with industry trends, product knowledge, and competitor offerings. Qualifications Educational Background: High school diploma/GED required; a degree in a related field is preferred. Experience: Previous experience in sales, account management, or a related field is beneficial. Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and team members. Analytical Skills: Strong analytical and problem-solving skills to assess client needs and develop effective solutions. Self-Motivation: Highly motivated and goal-oriented with a strong work ethic. Compensation $60,000 - $120,000 (Annually) About Clae Goldman Team Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. xevrcyc Join us and make a positive impact on the environment while helping your community.

As a Mylo Account Manager, you will help Mylo service business owners leverage Mylo's innovative digital technology and deliver a superior end-to-end experience. The Account Manager provides the highest level of customer service in servicing, supporting, and coordinating Clients' accounts. Services accounts that are typically within a carrier Service Center Responds to Client's inquiries, maintains documentation of communications, existing issues, and issues resolutions Ensures AMS360 and ImageRight are up to date Quotes using Agent Hub and carrier websites Reviews quotes, policies and endorsements and makes requests for changes as needed Gathers and compiles information for remarketing of existing account that need to be requoted. Inputs Client information into data management system, ensuring accuracy and completeness Engages with Carrier Service Centers, Sales and Accounting Department as needed Performs other responsibilities and duties as needed Requirements: 1 year of Property & Casualty Insurance experience is recommended Property & Casualty Insurance License required Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint) Strong verbal and interpersonal communication skills required Ability to complete continuing education requirements as needed Ability to attend company, department, and team meetings as required, including industry training sessions via web meetings Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information Ability to efficiently organize work and manage time in order to meet deadlines

Sales Manager - Walser Automotive Group Become a leader at a family-owned automotive retail pioneer with over 70 years of passion for cars and people. As a Sales Manager, you'll lead, motivate, and develop a high-performing sales team while driving customer satisfaction and dealership success - all within the supportive, inclusive culture of The Walser Way. Compensation: Competitive base salary with $100,000 annual earnings with potential to earn up to $130,000 with incentive What You'll Do Lead and coach Sales Specialists to close sales and meet sales/gross goals Manage F&I processes and penetration to maximize profits Oversee training and development for sales staff, driving best practices Conduct regular “fly-bys” and deal reviews to ensure sales quality and compliance Set and monitor sales and gross objectives to align with dealership goals Collaborate with Finance team to coordinate product offerings and boost sales performance What You'll Bring Minimum 1 year automotive sales experience Strong leadership and customer service skills Positive, team-oriented attitude Valid driver's license and clean driving record What's in it for you? 4 Day Work Week Career Development Paid Training Team-First Environment Recognition Programs Ready to lead and grow your career as a leader? Apply today with Walser Automotive Group! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Associate Commercial Risk Client Executive is responsible for the assisting management and service of complex commercial accounts and functions at a strategic level to develop and retain consultative relationships with clients. He/she must also evaluate and educate clients on missing or newly available coverage options.POSITION SUMMARY: The Associate Commercial Risk Client Executive is responsible for the assisting management and service of complex commercial accounts and functions at a strategic level to develop and retain consultative relationships with clients. He/she must also evaluate and educate clients on missing or newly available coverage options. PRIMARY RESPONSIBILITIES: Acquires and retains large, complex clients through a deep understanding of risk, risk mitigation, and insurance architecture and the ability to leverage and effectively communicate that knowledge in direct alignment with client operations. Develops trusted partnerships with key insurance company partners and broker representatives Leads internal discussions on client renewals including coverage comparisons, pricing comparisons, historical loss experience, and projected loss picks. Prepares complex submissions for the marketplace, including loss picks, deductible stratification, endorsement requests, and exposure information. Assesses final audits to ensure accuracy between client and insurance company partner audit teams' identification of risk. Actively builds trusting relationships with clients, insurance company partners and brokers, and the firm's advisors, partners, and leaders through personal integrity and industry expertise. Shares deep insurance expertise with firm's advisors, account managers and other colleagues to advise, develop and train. EDUCATION AND EXPERIENCE REQUIREMENTS: Certification(s): None required; CPCU, CIC, CRM, or ARM preferred License(s): Maintains all licenses as required by the State Department of Insurance to provide service, consultation, and financial risk transfer solutions in states where the firm functions or be willing and able to obtain all required licenses within the first 90 days of employment required; Maintains all licenses as required by the State Department of Insurance to provide service, consultation, and financial risk transfer solutions in states where the firm functions or be willing and able to obtain all required licenses within the first 90 days of employment preferred KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Excellent verbal and written communication skills that inspire loyalty and commitment from others. Ability to analyze complex risk exposures, existing insurance coverages, and develop and communicate appropriate recommendations for clients and prospects through risk mapping. Exceptional technical knowledge of insurance coverage, contracts, insurance market conditions and carrier underwriting appetites with ability to adjust strategy to protect future interests. Experience in reviewing, placing, and negotiating loss sensitive casualty and workers compensation placements including captive structure is preferred. Preferred industry specialization, such as Construction, Healthcare, Manufacturing, Wholesale Trade, Transportation, Retail Trade, Real Estate, Services, etc. Makes sound judgements and decisions based on objective analysis and multiple perspectives. Demonstrates the organization's core values, exuding behavior that is aligned with the firm's culture TECHNICAL, COMPUTER, AND SYSTEM-SPECIFIC SKILLS REQUIRED: Intermediate to advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Ability to learn any other appropriate program or software system used by the firm as necessary OTHER REQUIREMENTS: None SPECIAL WORKING CONDITIONS: Fast paced multi-tasking environment IMPORTANT NOTICE: This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodations to applicants and colleagues who need them for medical or religious reasons. EEOC (STATEMENT): BRP is an equal employment opportunity firm and strives to comply with all laws prohibiting discrimination based on race, color, religion, age, sex (including sexual orientation and gender identity), national origin or ancestry, disability, military status, marital status, and any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the firm are prohibited from engaging in this conduct. PRIMARY RESPONSIBILITIES & PERCENTAGE OF TIME PER PRIMARY RESPONSIBILITY: Acquires and retains large, complex clients through a deep understanding of risk, risk mitigation, and insurance architecture and the ability to leverage and effectively communicate that knowledge in direct alignment with client operations. Develops trusted partnerships with key insurance company partners and broker representatives Leads internal discussions on client renewals including coverage comparisons, pricing comparisons, historical loss experience, and projected loss picks. Prepares complex submissions for the marketplace, including loss picks, deductible stratification, endorsement requests, and exposure information. Assesses final audits to ensure accuracy between client and insurance company partner audit teams' identification of risk. Actively builds trusting relationships with clients, insurance company partners and brokers, and the firm's advisors, partners, and leaders through personal integrity and industry expertise. Shares deep insurance expertise with firm's advisors, account managers and other colleagues to advise, develop and train. MANAGEMENT AND SUPERVISORY SCOPE: Insert FINANCIAL AND BUDGET ACCOUNTABILITY: Yes/No Click here for some insight into our culture! The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

Signers National is a leading insurance platform that provides a range of brokerage and underwriting services to organizations of all sizes. Starting in 2008 as a small retail broker focused on nonprofit & human service organizations, Signers has since expanded its portfolio to include commercial real estate and transportation. Signers is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives, and we strive to do the same for our employees. Member Company: Lamb Insurance Services ABOUT THE ROLE In this role you will be responsible for soliciting prospective clients utilizing our industry-leading proprietary resources, building strong relationships, and gathering the information necessary to properly quote and sell insurance coverage that your prospects need to effectively manage their risk and exposure. ROLE RESPONSIBILITIES Client Executives are responsible for meeting production goals and the direct selling of insurance to new and existing clients. Consistently reach out telephonically to new prospects from our extensive, proprietary prospect database to create new opportunities for policy placement. Lead consulting efforts with prospects to identify their insurance needs and work with Lamb's in- house carrier relations team to deliver the best insurance solutions from industry-leading carriers. Work closely with Lamb-assigned Account Managers to service “your book” of acquired clients to deliver both effective on-going insurance solutions and the highest possible level of client satisfaction. Participate in Lamb's in-house training programs to maintain expertise regarding products in the insurance market as well as optimize effective sales and servicing strategies. QUALIFICATIONS Bachelor's degree. Demonstrates our Core Values: Work Ethic, Passion, Caring, Effectivity, Humility Signers is a proud Equal Opportunity Employer. Signers is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Signers will not tolerate discrimination or harassment based on any of these characteristics. We believe that variety in experience makes us stronger as individuals, as communities, and as a company. Fostering an environment where all employees feel empowered to bring their authentic self to work is our priority

Lamb is the leading commercial insurance broker dedicated to non-profits and social services organizations nationwide. Lamb is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives, and we strive to do the same for our employees. Lamb has been recognized as one of the best places to and we are proud of our culture! ABOUT THE ROLE In this role you will be responsible for soliciting prospective clients utilizing our industry-leading proprietary resources, building strong relationships, and gathering the information necessary to properly quote and sell insurance coverage that your prospects need to effectively manage their risk and exposure. ROLE RESPONSIBILITIES Client Executives are responsible for meeting production goals and the direct selling of insurance to new and existing clients. Consistently reach out telephonically to new prospects from our extensive, proprietary prospect database to create new opportunities for policy placement. Lead consulting efforts with prospects to identify their insurance needs and work with Lamb's in- house carrier relations team to deliver the best insurance solutions from industry-leading carriers. Work closely with Lamb-assigned Account Managers to service “your book” of acquired clients to deliver both effective on-going insurance solutions and the highest possible level of client satisfaction. Participate in Lamb's in-house training programs to maintain expertise regarding products in the insurance market as well as optimize effective sales and servicing strategies. QUALIFICATIONS Bachelor's degree. Demonstrates our Core Values: Work Ethic, Passion, Caring, Effectivity, Humility Lamb is a proud Equal Opportunity Employer. Lamb is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Lamb will not tolerate discrimination or harassment based on any of these characteristics. We believe that variety in experience makes us stronger as individuals, as communities, and as a company. Fostering an environment where all employees feel empowered to bring their authentic self to work is our priority

Drive OEM sales. Shape national growth. Lead with strategy. Electrex Inc. is seeking a National Sales Manager who excels in long-cycle, high-complexity OEM sales environments. This is an individual contributor role for someone who can operate confidently with leaders responsible for P&L, capital allocation, budgeting, and OEM manufacturing-and sell an integrated value proposition, not a quick-turn product. If your background is selling to dealers or fast cycle buyers, this role is not the right fit. If you thrive in 18+ month sales cycles, and you know how to build and close strategic, multimillion-dollar OEM partnerships-keep reading. This role reports to the Commercial Leader, who owns Electrex's Go-to-Market strategy and leads the National Sales Manager, Inside Sales, Customer Experience, and Technical Services teams while driving the company's overall sales, business development, and market growth. Why Electrex? Electrex is a fast-moving, values-driven manufacturing organization committed to excellence, long-term customer partnerships, and outstanding outcomes. Our culture is rooted in the 4Cs: Character - We do what's right, not what's easy. Commitment - We stay focused on what drives results. Competency - We bring discipline, expertise, and integrity. Connection - We build strong, strategic relationships inside and outside the business. Your Mission You will lead Electrex's national new-business customer engagement efforts as a senior individual contributor focused solely on identifying, developing, and winning new OEM programs. Core Responsibilities Achieve Net New Revenue Growth (NNRG) aligned to Electrex' s strategic plan. Build, own, and execute the long-cycle OEM sales pipeline (18+ months). Execute the national strategy to identify, pursue, and win new OEM programs. Own and manage executive-level customer relationships tied to new business opportunities as an individual contributor. Drive a repeatable, documented, data-backed sales process from prospecting to signed agreement. Provide accurate forecasting and represent the sales pipeline with honesty and clarity. Engage cross-functionally with engineering, operations, and leadership to align customer expectations with deliverables. Ensure that Electrex' s commitments to customers are accurate, achievable, and delivered with excellence. Represent Electrex with professionalism, integrity, and urgency. You will thrive here if you are: Strategic and relentlessly resourceful: able to push deals forward while managing long-term complexity. A value-proposition seller: can articulate ROI, total cost of ownership, and product integration. A long-cycle operator: accustomed to 18+ month sales paths that require stamina and structure. An executive communicator: comfortable discussing capital plans, budgets, operations, and manufacturing production timing with senior leaders. Clear and honest: gives realistic forecasts and isn't afraid to deliver hard news. Disciplined: strong with CRM, reporting, pipeline management, and follow-through. Experience & Skills Required: 8+ years of national-scale client relationship management. 5+ years selling value-based solutions into OEM or similarly complex strategic accounts. Proven success in long-term sales cycles with structured discovery, design, quoting, negotiation, and contract execution. Experience in solution sales environments. Strong forecasting ability and CRM discipline. Executive-level written and verbal communication. Ability to travel 30-40% nationally for client meetings, presentations, and industry events. High School Diploma or GED. Experience & Skills Preferred: Experience in wire harness, manufacturing, or technical product industries. Comfort discussing technical concepts with engineering teams. Experience building and executing OEM sales strategies. Reasonable technical aptitude. Ability to remain objective and balanced in forecasting and deal evaluation. Ready to Lead National Growth? If you're a strategic OEM-focused sales professional who thrives in long sales cycles, brings honesty and discipline to forecasting, and knows how to win executive-level relationships, we'd love to talk. Electrex - Powered by the 4Cs: Character, Commitment, Competency, Connection Please Note to Recruiting Agencies: Electrex Inc. and its affiliates do not accept unsolicited resumes or candidate submissions from staffing agencies or search firms without a signed and active agreement in place. Any resumes submitted through our applicant tracking system or to our employees without such an agreement will be considered property of Electrex Inc. and its affiliates, and no fees will be paid in the event the candidate is hired. Please refrain from submitting candidates to Electrex Inc. employees or the applicant tracking system unless explicitly contracted to do so. Please be advised that Capital III and its subsidiaries, including Electrex Inc., and Seat King LLC are not seeking or accepting recruiting agency support at this time. Please Note: Electrex Inc does not provide H1B Visa, O-1, CPT, OPT, or employment-based green card sponsorship for this position. Employment Eligibility & Equal Opportunity at Electrex Inc. Electrex Inc. is an equal opportunity employer. We are committed to creating a workplace where every applicant and team member is treated with dignity and respect, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.

What We Need Corpay is currently looking to hire a Direct Client Services Account Manager within our CLC Lodging division. This position falls under our Lodging line of business and is located in Wichita, KS. In this role, you will serve as the primary liaison and relationship manager for the client, while providing unparalleled customer service, service recovery, technical assistance, and exemplary high-level relationship management. The Account Manager is responsible for identifying opportunities to enhance service while generating income and is expected to be proactive in identifying current and future client needs. This position requires the individual to be extremely detail-oriented and enjoy working in a fast-paced environment. The Account Manager is expected to have a complete knowledge base on all their clients utilizing various reports to track trends, highly developed customer service skills, and the ability to work in a high-pressure environment with service deliverables at a premium expectation. The Client Services Account Manager reports directly to the Manager of Direct Implementation and Client Services & will regularly collaborate with other teams and departments. How We Work As a Direct Client Services Account Manager, you will be expected to work in a virtual environment. Corpay will set you up for success by providing: Home office set up Company-issued equipment Formal/ hands-on training Role Responsibilities The responsibilities of the role will include: Building and maintaining lasting relationships, which includes intimate knowledge of accounts, including essential contacts, account preferences, and activity flows for past, present, and future Reporting to ensure all client feedback, trends, highlights, & lowlights and recording for the Executive teams Communicating with clients, resolving conflicts, and ensuring compliance on client deliverables and revenue Updating Account health & client reporting via the CLC Intranet, Excel, & as required in other formats - as needed by management Working closely with all needed teams, both internally and externally: Including but not limited to CLC Reservations, Hotel Network, and Customer Support Services to provide solutions for potential issues and/or opportunities Driving account retention and growth of contract business through strong performance and relationships while preforming scheduled account reviews with client lodging managers and leadership teams Monitoring and managing accounts in accordance with any and all key metrics Communicating with client(s) (in-person, phone, electronic) on a frequency that is acceptable to the client(s) Conducting regular business reviews, such as monthly calls, with clients utilizing reporting tools, based on client and company needs Exhibiting and utilizing knowledge of the hotel industry and markets associated with the client's industry Attending all scheduled trainings, meetings, or other events as assigned by supervisor or other levels of leadership Meeting deadlines for any monthly, quarterly, or yearly goals Reporting up quarterly on client(s) account health, success & risks of the portfolio(s) Responsible for all other duties assigned as needed Qualifications & Skills College degree or 1-2 years of previous account management-related experience High-level presentation skills Demonstrated strong ability to negotiate, teach others, and report on key metrics Demonstrated ability to work in a team environment and deliver superior service with a high degree of accuracy Demonstrate a high focus on managing up on responsibilities Highly skilled in consulting, negotiating, and communicating with customers Demonstrated knowledge of Microsoft Word, Excel, Outlook, PowerPoint and navigating the internet Demonstrated ability to problem solve at a high level through critical thinking High level of professionalism Demonstrates ability to learn and grow the depth of industry knowledge Excellent personal interaction, communication, and phone skills along with a high degree of initiative, personal responsibility, ownership, and commitment to providing the highest level of customer service Benefits & Perks Medical, Dental & Vision benefits available the 1 st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency

At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Key Accountabilities: 1) Client Relationship 2) Recurring Financial Metric for Assigned Account(s) 3) Continuous Improvement 4) Maximize Service Offerings Provided to All Clients Through Providing Recommendations to Team 5) Service Delivery and CSAT for Assigned Account(s) Job Summary: Technical Account Manager I (TAM) will have overall responsibility for an account or set of accounts as assigned. The TAM will be the primary Services contact for the client and the Account Executive for assigned client activities. The TAM will have responsibility for day-to-day account leadership and for client presentations related to ISG services, escalation resource for clients and ISG related actions as required. The role will liaison for all project activities from any ISG resource assigned to the clients that are supported by the TAM. Job duties also include end to end responsibility for delivery of service, SLA analysis and reporting, financial analysis, and customer satisfaction. Ongoing review to ensure all ISG service catalog offerings are being evaluated to implement to client (cross-sell) and working with delivery team to maximize account profitability targets. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will provide STRATEGIC OVERSITE to the position by: Supporting Account Executive to ensure client reviews are performed as required contractually and per governance model. Includes all operational and strategic client meetings. Monthly and Quarterly Business Reviews and ownership of all content related to services, operations, strategic technology recommendations and support presentation to client. Partnering with Solutions Architects to build and maintain assigned client technical roadmaps. Actively participating in monitoring of assigned client's technical projects with the Project Manager and technical team to ensure service delivery standards. Leveraging business and technical knowledge and expertise to drive business process improvements. Recognizing areas for internal improvement and work with teams to develop plans for implementation. You will utilize your ADMINISTRATIVE SKILLS to efficiently: Perform various administrative tasks as needed, including logistics for meetings and workshops, room bookings, catering, and visitor registration. Provide regular updates of the progress and status of specific projects and MSP activities. You will use your COLLABORATIVE SKILLS to: Interact closely with finance team to analyze ongoing financial reporting / charging and maximizing profitability for account(s). Coordinate meetings with customers, internal and cross-functional teams. Generate meeting materials and produce post-meeting deliverables. Effectively work with teams to identify / mitigate delivery risks and participate in the creation of risk mitigation plans. Collaborate across all business units to control resource requests while aligning to budgets and project plans Demonstrate a commitment to ISG Technology's Core Values. Support the Company by completing all other job duties assigned. You will use your TECHNICAL SKILLS to: Assure all onboarding activities, quality, and signoff on go-live as required for account(s). Manage day-to-day execution of project workstreams. Assist with the planning, tracking, documentation, and status updates for the project. Facilitate the definition of project scope, goals, and deliverables for specific projects, as assigned. Maintain a full understanding of each Managed Services solution including technical design, financial modeling, and contractual terms and conditions for each client. Use a variety of delivery management tools to manage progress, reviews, retrospectives, resource capacity, and level of effort. You will use your CUSTOMER SERVICE SKILLS to: Interact with leadership from delivery organization(s) supporting accounts to ensure proper delivery quality and services based on scope of services agreement. Ensure proper change management review and approval for any client related changes across services. Interact day to day with clients and act as focal point for client owned activities and deliverables related to any services provided You will use your LEADERSHIP SKILLS to: Exercise solid leadership skills combined with strong business acumen, excellent communication skills, and in-depth analytical capabilities. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Presentation - Deliver business, operational, and technical service presentations to audiences of 20-150 individuals. Leadership - Lead people and get results through others in a positive and inspiring manner. Management - Organize and manage multiple priorities. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items and communications in a timely manner. Requirements You will meet the following educational, licensing, certification and work experience requirements: Bachelor's Degree or equivalent experience required. Experience in Technical Operations function, including solid experience dealing with customers, and internal teams, typically gained over 4-6 years required. Minimum 2 years' experience in an external or internal customer service delivery position. Experience working for an established managed or cloud services provider (MSP/CSP) preferred. Have a working knowledge of Microsoft Office Suite (Word, Excel and Outlook). Have a working knowledge of ConnectWise (or ITSM tooling as required), InfoSight, Auvik and CW RMM outputs, or related technologies is preferred. Have a working knowledge of multiple MSP Cloud based administration and licensing portals; Microsoft, Auvik, CW RMM, Barracuda, Webroot, FortiEDR, Knowbe4, and others is preferred. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun We believe it's important to take time outside of work to spend time with family and keep the wind in our sails. We collaborate and value sharing our unique perspectives. We're inclusive and create activities that align with people's interests and passions. Resilience We pride ourselves in meeting high-pressure challenges We never quit and demonstrate the ability to see daunting assignments through … successfully. Lead by Example We demonstrate courage in having crucial (and sometimes “tough”) conversations. We are reliable and highly accountable in our use of systems and tools. Continuous Improvement We're creative thinkers who can adapt to evolving situations. We're humbly confident, know our stuff, are willing to coach and be coached. We're willing to make “healthy” self-sacrifices for the greater good. “Team First” Initiative We are pro-active and stay on top of training and certifications. We willingly take on more responsibility if we see a need and can assist. We view individual accountabilities as representing the whole team. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

The Aftermarket/OEM Sales Manager is responsible for leading sales initiatives for original equipment manufacturer (OEM) and aftermarket parts and services. This role drives revenue growth through strategic account management, customer relationship development, and market expansion within the industrial and specialty vehicle sectors. The manager ensures customer satisfaction, identifies new sales opportunities, and collaborates with production and engineering teams to deliver high-quality solutions that meet client needs. Key Responsibilities: Develop and execute sales strategies to achieve OEM and aftermarket revenue targets. Build and maintain strong relationships with distributors, dealers, and end customers. Identify and pursue new business opportunities within existing and emerging markets. Manage and grow OEM accounts, ensuring alignment with production schedules and customer demand. Oversee aftermarket parts programs, including pricing, promotions, and product availability. Collaborate with supply chain, production, and engineering teams to ensure timely delivery and technical accuracy of parts and components. Forecast sales trends and prepare regular performance and market reports for management. Monitor competitor activity and market conditions to inform strategic planning. Lead, train, and support sales representatives or distributors to achieve consistent performance. Represent the company at trade shows, industry events, and customer meetings. Support warranty, service, and technical support teams in resolving customer issues. Requirements Qualifications: Education & Experience: Bachelor's degree in Business, Marketing, or related field (or equivalent experience). Minimum 5-7 years of experience in sales management within manufacturing, automotive, or industrial equipment sectors. Proven success managing OEM or aftermarket sales channels. Skills & Competencies: Strong knowledge of mechanical components, parts distribution, and supply chain processes. Excellent negotiation, communication, and customer service skills. Analytical and strategic thinker with strong business acumen. Proficient in CRM software and Microsoft Office Suite. Ability to travel domestically and internationally as needed (up to 30%). Key Performance Indicators (KPIs): Achievement of annual sales and margin targets. Growth of key accounts and new customer acquisition. Customer satisfaction and retention rates. Inventory turnover and forecast accuracy. Dealer/distributor performance improvement. Work Environment: This role operates in a professional office and manufacturing environment. Occasional visits to customer sites, trade shows, and production facilities are required.

**What Account Management contributes to Cardinal Health:** **Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.** **Responsibilities:** **Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs** **Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service** **Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives** **Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions** **Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.** **Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives** **Track, measure, and report key performance indicators monthly** **Build and maintain long-term trusted relationships with customer to support retention and growth of the account** **Qualifications:** **Bachelor's degree in related field, or equivalent work experience, preferred** **2-4 years of customer management experience, preferred** **Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred** **Demonstrated ability to work in a fast-paced, collaborative environment, preferred** **Highly motivated and able to work effectively within a team, preferred** **Strong communication skills with the ability to build solid relationships. preferred** **Ability to travel to customer locations, as needed is preferred** **What is expected of you and others at this level:** **Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks** **Works on projects of moderate scope and complexity** **Identifies possible solutions to a variety of technical problems and takes actions to resolve** **Applies judgment within defined parameters** **Receives general guidance may receive more detailed instruction on new projects** **Work reviewed for sound reasoning and accuracy** **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. **Medical, dental and vision coverage** **Paid time off plan** **Health savings account (HSA)** **401k savings plan** **Access to wages before pay day with my FlexPay** **Flexible spending accounts (FSAs)** **Short- and long-term disability coverage** **Work-Life resources** **Paid parental leave** **Healthy lifestyle programs** **Application window anticipated to close:** 1/17/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Why Choose Haas & Wilkerson? At Haas and Wilkerson Insurance, we believe insurance is about more than policiesits about protecting joy. As a family-owned agency since 1939, weve partnered with some of the most iconic names in the family entertainment industryfrom amusement parks and fairs to festivals, carnivals, trampoline parks, and rodeos. The work we do makes it possible for families across North America to create memories that last a lifetime. And were proud that others have noticed: Named as a 2025 Best Places to Work by the Kansas City Business Journal Listed on the 2025 Top 100 Independent P/C Agencies by the Insurance Journal Recognized as a 2025 Best Practices Agency by the Big I Listed on the Top 200 Fast Growing Companies by the Kansas City Business Journal Because were family-owned, we know what matters most: family. Supporting our team members and their families is at the forefront of our culture. Yes, we offer competitive pay and excellent benefitsbut we also believe in creating a workplace thats encouraging, fun, and empowering. Heres a snapshot of what our team members enjoy: Affordable health insurance with three plan options Generous 401(k) match of 6% of your compensation Paid maternity and paternity leave Hybrid work arrangement Excellent PTO program (up to 5 weeks off annually based on tenure) Competitive pay with annual salary increases Ten paid holidays, including your birthday Casual dress attire every day Bonuses for milestone anniversaries, holidays, and referrals Flexible schedules to support your family Opportunities to give back through community campaigns and volunteer events Financial support for professional certifications and continuing education A leadership team that is truly engaged and invested in your growth Position Summary Our Specialty Programs division is currently seeking an Account Manager to join our Amusements team. This position is an excellent opportunity for a service-minded, enthusiastic customer service professional. This role primarily supports our clients in the family entertainment industry, including carnivals, fun centers and amusement parks. This role provides producers with excellent support for establishing and servicing new business accounts, enhances and solidifies client relationships through exceptional service, and focuses on business retention for existing accounts. The position requires a strong understanding of general liability and excess liability and proficient knowledge of property, automobile, directors and officers liability. This person is a vital part of a mid-size team and assists in all aspects of the day-to-day servicing of clients. Primary Responsibilities Build and maintain strong relationships with assigned clients through effective communication, quality service, responsiveness and accuracy. Meeting or surpassing our client service expectations in accordance with agency standards and workflows. Provide needed information to and resolution of issues for clients. Maintain working knowledge of client data including policy information, significant dates and deadlines, and changes to client records. Complete client servicing tasks related to new and renewal business including applications, marketing, rating, quoting, and ordering policies. Maintain current and accurate client databases and electronic files. Adhere to agency and departmental policies, processes and procedures, including errors & omission standards. Assist in account processing by preparing pre-renewals and proposals, invoicing, and checking policies. Resolve issues relating to accounting or client billing. Escalate or advise the Account Executive, Producer and/or Client Services Director on client issues as appropriate. Requirements A bachelors degree from a four-year university or college is strongly valued. A High School diploma or GED is required. Candidates must have at least three (3) years of experience in servicing commercial insurance accounts, five (5) years preferred. The ability to read and interpret contracts is critical. Candidate must have their State Property and Casualty License or the ability to obtain license within 60 days. Successful candidates will have excellent written, verbal, and interpersonal communication skills. The successful candidate also will be service-oriented with a sense of urgency to meet time sensitive deadlines and have the ability to excel in a rapidly changing environment. Strong organizational skills, high detail orientation and proficiency with Microsoft Office programs is required. Experience using an agency management system is highly valued. Previous experience utilizing Vertafore products is ideal. The ideal candidate is a self-motivated individual with a broad knowledge base of foundational insurance principles for various business industries. Previous experience working for an insurance broker is highly preferred. About Us Haas and Wilkerson Insurance is a family-owned, independent insurance brokerage based in Kansas City, serving organizations across North America for more than 85 years. We are nationally recognized for our expertise in niche marketsincluding amusements, fairs, festivals, rodeos, waterparks, and trampoline parksas well as our full-service commercial and personal insurance offerings. We believe in growthin our business, our community, and our people. Thats why we focus on building a workplace where our team members are supported, celebrated, and inspired. Join us, and help protect the joy that families experience every day. Apply today and discover why Haas & Wilkerson Insurance is more than just a careerits a place where your work has purpose. PI806a13e40493-31181-38962751

Clae Goldman Team is seeking a proactive and results-driven Field Sales Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Field Sales Representative, you will be responsible for generating leads, closing sales, and building strong relationships with customers through door-to-door and retail channels. Join us and make a positive impact on the environment while helping your community. Considering making an application for this job Check all the details in this job description, and then click on Apply. Responsibilities Generate Leads: Identify and pursue new sales opportunities through door-to-door and retail channels. Close Sales: Present and sell our community solar and third-party energy solutions to potential customers. Build Relationships: Develop and maintain strong relationships with customers to ensure satisfaction and repeat business. Meet Sales Targets: Achieve and exceed monthly and quarterly sales goals. Stay Informed: Keep up-to-date with industry trends, product knowledge, and competitor offerings. Qualifications Educational Background: High school diploma/GED required; a degree in a related field is preferred. Experience: Previous experience in sales, customer service, or a related field is beneficial. Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members. Persuasion Skills: Strong persuasion and negotiation skills to close sales and achieve targets. Self-Motivation: Highly motivated and goal-oriented with a strong work ethic. Compensation $60,000 - $120,000 (Annually) About Clae Goldman Team Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. xevrcyc Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your

Lamb is the leading commercial insurance broker dedicated to non-profits and social services organizations nationwide. Lamb is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives, and we strive to do the same for our employees. Lamb has been recognized as one of the best places to and we are proud of our culture! ABOUT THE ROLE In this role you will be responsible for soliciting prospective clients utilizing our industry-leading proprietary resources, building strong relationships, and gathering the information necessary to properly quote and sell insurance coverage that your prospects need to effectively manage their risk and exposure. Responsibilities: Client Executives are responsible for meeting production goals and the direct selling of insurance to new and existing clients. Consistently reach out telephonically to new prospects from our extensive, proprietary prospect database to create new opportunities for policy placement. Lead consulting efforts with prospects to identify their insurance needs and work with Lamb's in- house carrier relations team to deliver the best insurance solutions from industry-leading carriers. Work closely with Lamb-assigned Account Managers to service “your book” of acquired clients to deliver both effective on-going insurance solutions and the highest possible level of client satisfaction. Participate in Lamb's in-house training programs to maintain expertise regarding products in the insurance market as well as optimize effective sales and servicing strategies. QUALIFICATIONS Bachelor's degree. Demonstrates our Core Values: Work Ethic, Passion, Caring, Effectivity, Humility Lamb is a proud Equal Opportunity Employer. Lamb is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Lamb will not tolerate discrimination or harassment based on any of these characteristics. We believe that variety in experience makes us stronger as individuals, as communities, and as a company. Fostering an environment where all employees feel empowered to bring their authentic self to work is our priority

Job Description Signers National is a leading insurance platform that provides a range of brokerage and underwriting services to organizations of all sizes. Starting in 2008 as a small retail broker focused on nonprofit & human service organizations, Signers has since expanded its portfolio to include commercial real estate and transportation. Signers is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives, and we strive to do the same for our employees. Member Company: Lamb Insurance Services ABOUT THE ROLE In this role you will be responsible for soliciting prospective clients utilizing our industry-leading proprietary resources, building strong relationships, and gathering the information necessary to properly quote and sell insurance coverage that your prospects need to effectively manage their risk and exposure. ROLE RESPONSIBILITIES Client Executives are responsible for meeting production goals and the direct selling of insurance to new and existing clients. Consistently reach out telephonically to new prospects from our extensive, proprietary prospect database to create new opportunities for policy placement. Lead consulting efforts with prospects to identify their insurance needs and work with Lamb's in- house carrier relations team to deliver the best insurance solutions from industry-leading carriers. Work closely with Lamb-assigned Account Managers to service "your book" of acquired clients to deliver both effective on-going insurance solutions and the highest possible level of client satisfaction. Participate in Lamb's in-house training programs to maintain expertise regarding products in the insurance market as well as optimize effective sales and servicing strategies. QUALIFICATIONS Bachelor's degree. Demonstrates our Core Values: Work Ethic, Passion, Caring, Effectivity, Humility Signers is a proud Equal Opportunity Employer. Signers is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Signers will not tolerate discrimination or harassment based on any of these characteristics. We believe that variety in experience makes us stronger as individuals, as communities, and as a company. Fostering an environment where all employees feel empowered to bring their authentic self to work is our priority

Client Services Account Manager What We Need Corpay is currently looking to hire a Client Services Account Manager within our lodging line of business and is located in Wichita, KS. In this role, you will be a dynamic Client Services Account Manager to successfully retain and grow high-value CLC Lodging clients. You will be responsible for strengthening client relationships and driving account share of room growth. While providing outstanding client support, the Client Services Account Manager will identify opportunities to enhance service while generating income and is expected to be proactive in identifying current and future client volume trends. You will report directly to the Manager of Direct Implementation and Client Services and regularly collaborate with other teams and departments. How We Work As a Client Services Account Manager, you will be expected to work in a hybrid environment, after training onsite. Corpay will set you up for success by providing: Home office set up Company-issued equipment Formal, hands-on training Role Responsibilities The responsibilities of the role will include: Building and maintaining lasting client relationships, which includes intimate knowledge of client accounts, including essential contacts, account preferences, and room night volume trends Driving account retention and growth by proactively contacting clients and performing scheduled account reviews with client lodging managers and executive teams During account reviews, manage volume expectations and identify opportunities for volume growth through CLC's products and services to educate and influence clients Responsible for client communications, escalations, conflict resolution, and compliance with client deliverables and revenue Working closely with all necessary CLC teams to ensure client success, including but not limited to CLC Reservation, Hotel Network, and Customer Support services to provide solutions for potential issues and/or opportunities Exhibiting and utilizing knowledge of the hotel industry and markets associated with the client industry Quarterly reporting on success and risks of client portfolio Qualifications & Skills College degree or 1-2 years of previous account management-related experience Previous account management experience preferred Demonstrated strong ability in consulting, negotiating, and communicating with customers Demonstrated knowledge of Microsoft Word, Excel, and PowerPoint Demonstrated ability to problem solve at a high level through critical thinking High level of professionalism Demonstrates ability to learn and grow the depth of industry knowledge Excellent personal interaction, communication, and phone skills along with a high degree of initiative, personal responsibility, ownership, and commitment to providing the highest level of account management support Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency #LI-VU1 #INOPS

Full-time Description At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Key Accountabilities: 1) Client Relationship 2) Recurring Financial Metric for Assigned Account(s) 3) Continuous Improvement 4) Maximize Service Offerings Provided to All Clients Through Providing Recommendations to Team 5) Service Delivery and CSAT for Assigned Account(s) Job Summary: Technical Account Manager I (TAM) will have overall responsibility for an account or set of accounts as assigned. The TAM will be the primary Services contact for the client and the Account Executive for assigned client activities. The TAM will have responsibility for day-to-day account leadership and for client presentations related to ISG services, escalation resource for clients and ISG related actions as required. The role will liaison for all project activities from any ISG resource assigned to the clients that are supported by the TAM. Job duties also include end to end responsibility for delivery of service, SLA analysis and reporting, financial analysis, and customer satisfaction. Ongoing review to ensure all ISG service catalog offerings are being evaluated to implement to client (cross-sell) and working with delivery team to maximize account profitability targets. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will provide STRATEGIC OVERSITE to the position by: Supporting Account Executive to ensure client reviews are performed as required contractually and per governance model. Includes all operational and strategic client meetings. Monthly and Quarterly Business Reviews and ownership of all content related to services, operations, strategic technology recommendations and support presentation to client. Partnering with Solutions Architects to build and maintain assigned client technical roadmaps. Actively participating in monitoring of assigned client's technical projects with the Project Manager and technical team to ensure service delivery standards. Leveraging business and technical knowledge and expertise to drive business process improvements. Recognizing areas for internal improvement and work with teams to develop plans for implementation. You will utilize your ADMINISTRATIVE SKILLS to efficiently: Perform various administrative tasks as needed, including logistics for meetings and workshops, room bookings, catering, and visitor registration. Provide regular updates of the progress and status of specific projects and MSP activities. You will use your COLLABORATIVE SKILLS to: Interact closely with finance team to analyze ongoing financial reporting / charging and maximizing profitability for account(s). Coordinate meetings with customers, internal and cross-functional teams. Generate meeting materials and produce post-meeting deliverables. Effectively work with teams to identify / mitigate delivery risks and participate in the creation of risk mitigation plans. Collaborate across all business units to control resource requests while aligning to budgets and project plans Demonstrate a commitment to ISG Technology's Core Values. Support the Company by completing all other job duties assigned. You will use your TECHNICAL SKILLS to: Assure all onboarding activities, quality, and signoff on go-live as required for account(s). Manage day-to-day execution of project workstreams. Assist with the planning, tracking, documentation, and status updates for the project. Facilitate the definition of project scope, goals, and deliverables for specific projects, as assigned. Maintain a full understanding of each Managed Services solution including technical design, financial modeling, and contractual terms and conditions for each client. Use a variety of delivery management tools to manage progress, reviews, retrospectives, resource capacity, and level of effort. You will use your CUSTOMER SERVICE SKILLS to: Interact with leadership from delivery organization(s) supporting accounts to ensure proper delivery quality and services based on scope of services agreement. Ensure proper change management review and approval for any client related changes across services. Interact day to day with clients and act as focal point for client owned activities and deliverables related to any services provided You will use your LEADERSHIP SKILLS to: Exercise solid leadership skills combined with strong business acumen, excellent communication skills, and in-depth analytical capabilities. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Presentation - Deliver business, operational, and technical service presentations to audiences of 20-150 individuals. Leadership - Lead people and get results through others in a positive and inspiring manner. Management - Organize and manage multiple priorities. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items and communications in a timely manner. Requirements You will meet the following educational, licensing, certification and work experience requirements: Bachelor's Degree or equivalent experience required. Experience in Technical Operations function, including solid experience dealing with customers, and internal teams, typically gained over 4-6 years required. Minimum 2 years' experience in an external or internal customer service delivery position. Experience working for an established managed or cloud services provider (MSP/CSP) preferred. Have a working knowledge of Microsoft Office Suite (Word, Excel and Outlook). Have a working knowledge of ConnectWise (or ITSM tooling as required), InfoSight, Auvik and CW RMM outputs, or related technologies is preferred. Have a working knowledge of multiple MSP Cloud based administration and licensing portals; Microsoft, Auvik, CW RMM, Barracuda, Webroot, FortiEDR, Knowbe4, and others is preferred. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun We believe it's important to take time outside of work to spend time with family and keep the wind in our sails. We collaborate and value sharing our unique perspectives. We're inclusive and create activities that align with people's interests and passions. Resilience We pride ourselves in meeting high-pressure challenges We never quit and demonstrate the ability to see daunting assignments through … successfully. Lead by Example We demonstrate courage in having crucial (and sometimes “tough”) conversations. We are reliable and highly accountable in our use of systems and tools. Continuous Improvement We're creative thinkers who can adapt to evolving situations. We're humbly confident, know our stuff, are willing to coach and be coached. We're willing to make “healthy” self-sacrifices for the greater good. “Team First” Initiative We are pro-active and stay on top of training and certifications. We willingly take on more responsibility if we see a need and can assist. We view individual accountabilities as representing the whole team. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

**At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.** **What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs + Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service + Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives + Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions + Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed. + Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives + Track, measure, and report key performance indicators monthly + Identify opportunities for process improvement and implement solutions to enhance efficiency, quality, and overall performance + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **Qualifications:** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of professional experience; direct customer-facing experience, preferred + Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Highly motivated and able to work effectively within a team, preferred + Strong communication skills with the ability to build solid relationships and deliver high quality presentations, preferred + Ability and willingness to travel occasionally, as business needs require is preferred **What is expected of you and others at this level:** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/18/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************