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Account manager jobs in Kentwood, MI

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  • Commercial Lines Account Manager

    Harrison Gray Search

    Account manager job in Grand Rapids, MI

    Harrison Gray Search has partnered with an established and growing insurance agency that is a leading-edge innovator. They have been around for nearly 100 years and have multiple locations in MI. Our client is seeking a Commercial Lines Account Manager for their Grand Rapids, MI office location. The Commercial Lines Account Manager will work alongside the Producer and Large Account team to manage, grow, and maintain commercial insurance accounts. Job Responsibilities: Accompany team on client meetings, handle client interactions independently, and manage renewals and new business. Explain insurance coverage, exclusions, and risks to clients, and document details in the agency system. Maintain service schedules for new business and renewals, and complete proposals and presentations. Identify opportunities for new business, follow up on leads, and manage existing accounts. Conduct marketing efforts for insurance products, develop strategies, and work with carriers for client solutions. Address complex insurance issues, analyze coverage and pricing, and create cost comparisons. Manage client concerns, maintain relationships, and work effectively with carriers and clients. Organize team workflow, ensure adherence to procedures, and participate in meetings and training. Stay updated on industry trends and new products through ongoing learning. Build and maintain relationships with clients and carriers, and represent the agency at meetings and events. Qualifications: Holds an MI Property and Casualty license. Bachelor's Degree, or a combined equivalent of education and experience. CISR, CIC, CRM Professional designation. Proficient in Microsoft Office suite, including Word and Excel, with the ability to effectively use these tools for data entry, document creation, and formatting. Skills: Ability to work independently and as part of a close-knit team. Work normally scheduled hours, and more time when necessary. Ability to perform multiple tasks simultaneously, and work without supervision. Exudes a cheerful outlook, enthusiasm, and flexibility. Initiative-taker, remain calm under pressure. Mindfulness, and thoroughness in their work product. Elevated level of accuracy Identify and solve complex problems and review related information to develop and evaluate options and implement solutions. Salary and Benefits: Competitive Salary Medical Dental Vision Employer-paid life insurance Flexible Savings Account Short-term and long-term disability 401K, with a match Cell phone reimbursement Educational expense reimbursement Paid vacation Paid personal time Paid holidays Possible relocation package Schedule: In-Office M-TH 8:00am to 5:00pm and F 8:00am - 4:30pm (Memorial Day through Labor Day 4:00pm on Friday)
    $48k-63k yearly est. 1d ago
  • Client Retention Manager - Farmers Insurance

    Farmers District 40

    Account manager job in Grandville, MI

    Customer Retention Manager | Farmers Insurance Looking to grow your career with a company that values client relationships and service excellence? Farmers Insurance is seeking a dedicated and customer-focused Customer Retention Manager to support our top-rated agency. In this role, you'll be the primary point of contact for existing clients, ensuring their insurance needs are met with care, accuracy, and proactive support. If you enjoy helping people, solving problems, and building lasting connections, this role is ideal for you. About Our Agency At Farmers Insurance, we're committed to protecting what matters most to our clients-while also helping our team members reach their full potential. We foster a supportive, collaborative workplace that values expertise, initiative, and personal growth. As part of our team, you'll gain access to professional training, mentorship, and opportunities to advance your skillset and career. Key Responsibilities As a Customer Retention Manager, you will: Build strong relationships with existing clients through consistent and attentive service Assist customers with policy updates, billing questions, claims support, and coverage reviews Conduct regular outreach to ensure client satisfaction and retention Identify opportunities to offer additional coverage that meets client needs Provide accurate information about insurance products and maintain compliance with industry standards Manage client interactions through CRM systems, ensuring timely follow-up and documentation Collaborate with other team members to support agency goals and deliver a seamless client experience What We're Looking For The ideal candidate will demonstrate a passion for helping others and a commitment to delivering excellent client service. Preferred Skills & Experience: 1+ year of customer service, account management, or insurance experience Excellent verbal and written communication skills Strong problem-solving ability and attention to detail Friendly, positive attitude with a professional mindset Ability to prioritize tasks and manage time effectively Property & Casualty and/or Life & Health licenses (preferred or willingness to obtain) Bilingual abilities a plus Why Join Our Team As a Customer Retention Manager, you'll enjoy: Competitive base compensation with performance incentives Paid training and continuing education opportunities Opportunities for professional growth within the agency Flexible scheduling options (may include hybrid flexibility) Supportive, team-focused culture that values results and relationships Paid time off, holidays, and recognition programs A well-known brand with a longstanding reputation for excellence Ready to Make an Impact? Joining our Farmers Insurance agency as a Customer Retention Manager is more than a job-it's a chance to empower and protect the people we serve every day. If you're ready to make a meaningful difference and grow your career along the way, we'd love to hear from you. Apply today to take your next step with Farmers Insurance.
    $61k-98k yearly est. Auto-Apply 5d ago
  • Hospice Client Support Executive

    Optimal Care 3.9company rating

    Account manager job in Grand Rapids, MI

    Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) Retirement Plan Mileage Reimbursement Cutting Edge Technology What We Can Offer A competitive base salary with no cap on incentives - unlimited earning potential Orientation bonus program ensures high levels of compensation No wait to earn commissions/incentives - top performers make 6 digits in total compensation Career ladder growth opportunities - we're expanding! The ability to keep your current relationships and continue to build on them A stand-alone hospice with a care continuum (home health and physician services) In-house research and development team to help build the innovative/specialty programs that we offer our clients Data driven territories that set you up for success Strong training and orientation program - including an orientation manual Senior leadership team all have 25+ years post-acute management experience In-house recruiting team to ensure professional clinical team expertise Proactive hiring model to ensure growth capacity Key Responsibilities Client Support Executives obtain referrals for services as well as promote, educate, and market all company services. Serving as a liaison between Optimal Care and referral sources you will coordinate care for referred patients from home health, non-medical home care, hospitals, and other medical community partners. This position aligns closely with industry-standard roles including titles such as Hospice Sales Specialist, Hospice Care Liaison, Hospice Business Development Coordinator, or Account Executive, Hospice Services. Candidates with experience in these positions will find their skills and expertise transferable to this role as they engage in building relationships, driving hospice referrals and promoting Optimal Care's services. In this role you will be responsible for: Drive Sales by building relationships with healthcare providers and community partners to increase hospice referrals. Utilize your strong network within the healthcare community to generate leads and close sales. Daily interaction with patients, medical professionals, other referral sources, and the community to assure continuity of care and to coordinate appropriate communication and documentation. Providing education to senior living communities, health systems, and referral sources Growing service lines and receiving referrals from our healthcare community partners Distributing and ensuring all referral sources have proper forms and materials for company service lines Provide feedback, document activity to execute strategic plan to provide ongoing value-add to accounts Required Qualifications Hospice or Post Acute sales experience Will also consider discharge planners working in these spaces High School Diploma or GED equivalent Valid Driver's License Reliable transportation and valid automobile insurance coverage Proven interpersonal, coordination, and leadership skills with ability to communicate effectively Practical and theoretical knowledge of hospice and palliative care Desired Qualifications Associate degree or Bachelor's degree preferred Demonstrates active involvement in professional organizations and community activities Location Home Office: 770 Kenmoor Ave, Suite 100, Grand Rapids, MI 49546 Main Service Area: Grand Rapids and surrounding areas Hours Office Hours: 8:00 am - 5:00 pm, Monday through Friday Pay Range$80,000-$110,000 USDBackground Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer Optimal Care is an equal-opportunity employer.
    $80k-110k yearly Auto-Apply 11d ago
  • Client Service Accountant

    Andre, Hooper and Pavlik

    Account manager job in Grand Rapids, MI

    Job Description We are seeking an individual to join our team of accountants to provide various bookkeeping and financial accounting services to our clients in various industries. Experience in financial statements, payroll, monthly reports, quarterly payroll tax returns, and journal entries, using QuickBooks, QuickBooks Online or other financial software. Customer service and strong communication skills are important, along with exceptional bookkeeping abilities. Currently, we are working in a hybrid remote and in-person environment. Our Culture AHP embraces a balance of family, profession, and community. We are a family friendly employer award recipient. While our firm is comprised of ten locations, we believe in a one-firm concept. Team members work together across the various locations to meet the needs of clients in a variety of industries. Responsibilities Provide assistance with clients' bookkeeping using QuickBooks and QuickBooks Online. Process payroll and payroll tax returns (annual, quarterly, monthly). Compile financial statements and other financial information from client data. Prepare quarterly and monthly reports. Utilize journal entry bookkeeping in clients' accounts. Assist with client communications. Pro-actively champion an attitude of quality service. Requirements Associate or bachelor's degree in business-related field is preferred. 3+ years of recent payroll, accounting, bookkeeping experience. Ability to effectively use Microsoft Word, Excel, QuickBooks, QuickBooks Online, Adobe, Creative Solutions. Knowledge of fundamental principles of accounting, financial statements and monthly reporting. Ability to organize work and projects, prioritize and meet deadlines. Strong analytical skills. Ability to effectively multi-task. Effective communication skills. Detail-oriented. Ability to adapt to change.
    $61k-93k yearly est. 26d ago
  • Accountant-Full Time-Lodgco Hospitality

    Lodgco Hospitality

    Account manager job in Grand Rapids, MI

    Lodgco Hospitality is a multi-brand, hospitality company that delivers value, rewards, and a sense of pride to its associates, guest, and investors. At Lodgco we are as committed to our associates as we are to our guests. After all, an energetic, empowered, and well-trained workforce is essential to our success. We strive to be your employer of choice in the Hospitality industry, by offering competitive wages, great benefits, and a promise to offer a path to grow. Come join our team and experience the excitement of working in a culture where hard work and dedication are recognized and rewarded. This position will be in our new Grand Rapids Corporate office. This position is responsible for accounting and financial reporting for multiple hotels. Responsibilities will include, but are not limited to, timely and accurate completion of the following: Review and approve accounts payable Analyze and reconcile all general ledger accounts. Reconcile bank statements. Compare actual to budgeted performance, and identify variances Assist in budget preparation. Assist in yearend process. Direct Bill and accounts receivable Competencies: Strong Leadership and Teamwork abilities Communication both verbal and written. Computer software skills Time management and problem-solving skills Self-motivated, well organized, and goal-oriented Qualifications: 2-3 years of accounting experience, preferably in hospitality/finance Bachelor's degree in accounting or finance, is preferred. EEO STATEMENT In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law
    $94k-169k yearly est. 60d+ ago
  • Account Manager - Grand Rapids, MI

    Blackhawk Industrial Operating Co 4.1company rating

    Account manager job in Grand Rapids, MI

    Job Description WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. * Total Targeted Compensation * Salary + Commission = $80,000 to $100,000 SUMMARY: The Account Manager is responsible for managing existing and new customer relationships to meet and/or exceed company sales revenue and profit objectives. ESSENTIAL COMPETENCIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with Core Behaviors Responsible for promoting culture of safety Manage new and existing customer relationships Maintains a thorough knowledge of products Presents products to customer Follows through with customer to ensure satisfaction Identifies and prioritizes all existing and prospective customers within his/her territory and keeps mailing list current. Studies product information, attends seminars, supervises tests of products Attends and contributes to company sales meetings and technical sessions. Provides customers with all literature and promotional materials they need to enhance their productivity. Provides the General Manager with information from the market regarding trends, new products, market share in existing and potential accounts. Proactively solve problems for customers Build and sustain positive customer relationships Provide and coordinate technical support as needed Support and expand onsite sales and service Communicate customer and market issues to company management Perform other duties as assigned Perform all work in accordance to ISO processes and procedures QUALIFICATIONS: High levels of product knowledge Excellent written and verbal communication skills Excellent interpersonal skills Competent with the use of computer software specific to the operation SUPERVISORY RESPONSIBILITIES: No direct supervisory responsibility. May provide indirect supervisory input. EDUCATION and/or EXPERIENCE: High School diploma required Bachelor's degree in a related field preferred 2-5 years' experience in a similar position required in Industrial Sales Previous sales or customer service experience preferred CERTIFICATES, LICENSES, REGISTRATIONS: None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Eye protection, ear protection, and as required by customer, steel-toed shoes and head protection. BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **This position is considered safety sensitive and is subjective to drug testing, including cannabis ***As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
    $80k-100k yearly 13d ago
  • Senior Account Executive-Resale | Michigan

    Us Signal 3.9company rating

    Account manager job in Grand Rapids, MI

    Full-time Description What we do: At US Signal we pride ourselves on providing innovative solutions and exceptional customer experiences to help businesses and individuals succeed. Our dynamic and passionate team works in a collaborative and supportive environment to drive success for our clients and employees alike. We value long-term relationships and strive to create a challenging and rewarding workplace where employees can grow personally and professionally. We are seeking an experienced Senior Account Executive to join our team in Michigan. This role will be virtual and require 0-25% travel throughout the state of Michigan to customer sites. This is a sales-focused role responsible for acquiring new customers and expanding business within an assigned territory. The position involves selling resale products and services, both in person and through digital channels (phone, email, video, etc.). Success is measured by territory growth, achieved through personalized sales strategies, lead generation, and sales reporting. Expected to handle complex sales independently, maintain a strong industry presence, and collaborate across the organization to support broader business goals. Functions/Responsibilities: Create and refine strategic sales plans to win mid-sized and small enterprise accounts, including identifying target companies, researching contacts, choosing entry-point products, crafting outreach strategies, and developing backup approaches.? Build and maintain strong relationships with customers, OEM partners, coworkers, and local networking contacts. Understand customer needs and help design solutions, then create and deliver clear sales presentations, proposals, contracts, and RFP responses tailored to those needs. Negotiate final pricing and agreements, with sales management support as needed. Keep CRM updated with client data, opportunities, and forecasts to support sales processes and reporting.? Requirements What you bring to the team 4+ Years Experience in Sales and/or customer support experience of technology products, services and/or complex technical solutions. Resale sales experience strongly preferred Salesforce experience Sales forecasting Utilizing sequence-based prospecting tools. Stay Curious: Learning Agility, Innovation, Open-Mindedness Find a Way to Win: Results Orientation, Initiative Be Transparent: Integrity, Communication, Trustworthiness Education: Bachelor's Degree or 4+ Years Professional Experience License(s)/Certifications: Must have and maintain a valid driver's license, insurance and have access to reliable transportation. What We Offer: In return for your hard work and commitment, you will enjoy a supportive and inclusive workplace, along with the following benefits: Generous paid time off policy, including vacation, and 10 paid holidays Competitive and comprehensive medical, dental, and vision benefits plans with Flexible Spending benefits including medical/dental expenses and dependent care 401(k) retirement plan with a generous contribution Group Term Life Insurance covered 100% by employer Wellness incentive to promote overall employee well-being Paid volunteer time Business casual dress code Working Conditions and Physical Demands: This position may be performed in either a standard office setting or a home office environment. It requires prolonged periods of sitting, frequent use of a computer and other office equipment, and effective time management in a self-directed work environment. Occasional lifting of items up to 25 pounds may be required. All US Signal employees will comply with US Signal Information Security policies to ensure the confidentiality, integrity, and availability of US Signal and customer data. All employees are responsible to ensure actions comply with state and federal regulations and requirements. While we encourage applications from all eligible candidates, we are currently unable to accommodate requests for visa sponsorship. US Signal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $59k-88k yearly est. 60d+ ago
  • Senior Account Manager - Dry Mix

    Roskam Foods

    Account manager job in Grand Rapids, MI

    Roskam Foods Position Title: Sr Account Manager Reports to: SVP of Sales Position Description and Purpose: Founded in 1923 and headquartered in Grand Rapids, Michigan, Roskam Foods is a leading contract manufacturer that partners with world-renowned food brands, retailers, and food service providers to produce a myriad of frozen, refrigerated and shelf-stable products. We're a scaled, diversified operation with over 2 million square feet of manufacturing and 50 production lines across 8 facilities in the U.S. and Canada. We believe in the power of purpose-driven leadership to generate value for all. And we're on a mission to optimize the potential of our people and brands. We are passionate about multiplying possibilities for our employees and our partners. And we are growing with some new and amazing customers! We have an opening for a Sr Account Manager. In this role you will play a critical role in driving revenue growth, fostering client relationships, and contributing to the overall success of the organization. Come join the team that is reaching exponential potential by multiplying possibilities! ESSENTIAL FUNCTIONS: Client Relationship Management: Serve as the primary point of contact for key clients, building and maintaining strong, long-term relationships. Understand clients' needs, objectives, and challenges to provide tailored solutions and ensure client satisfaction. Account Growth: Identify opportunities for account expansion and revenue growth within existing client accounts. Develop strategies to upsell or cross-sell additional products or services that align with clients' needs and goals. Strategic Planning: Collaborate with internal teams to develop strategic account plans that outline objectives, tactics, and timelines for achieving account goals. Align strategies with overall business objectives and client expectations. Account Retention: Implement retention strategies to minimize client churn and maximize client loyalty. Proactively address any issues or concerns raised by clients to maintain strong relationships and prevent attrition. Sales Forecasting and Reporting: Monitor and analyze sales performance metrics for assigned accounts, including revenue, profitability, and pipeline activity. Prepare regular reports and forecasts to track progress toward sales targets and identify areas for improvement. Contract Negotiation: Lead contract negotiations with clients to secure favorable terms and conditions that are mutually beneficial for both parties. Ensure that contracts are compliant with company policies and legal requirements. Cross-Functional Collaboration: Work closely with internal teams such as sales, marketing, product development, and customer support to coordinate efforts and deliver integrated solutions to clients. Serve as a liaison between clients and internal stakeholders. Customer Advocacy: Act as a client advocate within the organization, representing clients' interests and feedback to drive product enhancements, service improvements, and overall customer satisfaction. Market Analysis: Stay informed about industry trends, competitive landscape, and market dynamics that may impact client accounts. Use market insights to identify new opportunities and mitigate risks. Leadership and Mentoring: Provide guidance and mentorship to junior account management team members, sharing best practices, providing constructive feedback, and fostering professional development. EDUCATION & EXPERIENCE: 5-7 years of experience in sales, account management, or a related field, with a proven track record of success in managing key client accounts and driving revenue growth. Familiarity with the industry or market segment in which the organization operates, including key players, trends, and challenges. Strong strategic planning and problem-solving skills, with the ability to develop and execute effective account management strategies. Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels, both internally and externally. Proficiency in negotiation techniques and contract management, with the ability to secure favorable outcomes for the organization and its clients. Strong analytical skills and attention to detail, with the ability to analyze sales data, identify trends, and make data-driven decisions. A customer-centric mindset, with a commitment to understanding and addressing clients' needs and delivering exceptional service. Ability to collaborate effectively with cross-functional teams and leverage internal resources to achieve account objectives. A results-oriented approach, with a focus on achieving sales targets, maximizing revenue, and delivering measurable outcomes for clients and the organization. A bachelor's degree in business administration, marketing, or equivalent experience. Roskam Foods offers a competitive compensation package including medical, dental and vision benefits, life and disability insurance, and a 401K plan with company match. AAP/EEO Statement: Roskam Foods is a recognized veteran friendly and equal opportunity employer.
    $77k-124k yearly est. 60d+ ago
  • Account Manager

    Axis Automation 3.8company rating

    Account manager job in Grand Rapids, MI

    Job Description Who we are: Axis Automation leverages the teamwork of our leading engineers and machine builders to conceptualize, design, integrate, deploy and service factory automation systems for forward-thinking manufacturing customers. Our team has decades of automation experience, spanning hundreds of projects and thousands of automation configurations. Our Mission: Supporting the adoption of automation solutions that empower people and enhance productivity Our Vision: To be the leading automation solutions provider for the manufacturing community What we are looking for: A career-oriented and motivated Account Manager to join a dynamic, tight- knit team engineering and integrating custom factory automation equipment supporting customers in general industries. Position Title: Account Manager Position Description: Development and acquisition of new customers in general non-automotive industries Maintain good standing and growing relationships with existing/acquired customers Generate new project orders to meet or exceed annual goals Work cooperatively and collaboratively with all team members, customer and supplier partners throughout project acquisition and delivery Provide metrics, reports and success criteria for sales and related activities Strategic planning and goal-setting surrounding market and customer sector-specific targeting and communication initiatives to close or grow customer accounts Maintain & submit appropriate records for forecasting, quote status & expenses Assist Applications Engineering team as needed in developing solutions to customers' needs Support marketing efforts and general proactive market outreach activities Position Requirements Existing relationships with key customers and decision-makers in engineering and procurement A general understanding of manufacturing, particularly as it pertains to automation equipment Proven ability to continually contact prospective customers and develop relevant leads Professional skills in organizing and leading conversations and building trust Proven, and superior interpersonal, written and verbal communication abilities Sense of diplomacy, including negotiation skills, conflict resolution and people management Possess a creative and solutions-oriented approach to project opportunities Willingness to travel to support customers in order to meet project sales goals Ability to skillfully utilize CRM software and Microsoft applications notably Excel Champion Our Operating Principles: You will be expected to actively embody and uphold our ten Operating Principles, which guide our every action and decision at Axis Automation. These principles are key to our culture and success. Compensation: Base salary, sales commission, year-end discretionary bonus Benefits: Paid-time off, 401(k) employer match, Health Insurance, Dental Insurance, Vision Insurance, Short-term and long-term disability, Parental leave, Life insurance
    $67k-110k yearly est. 7d ago
  • Customer Business Mgr 1

    Acosta Group 4.2company rating

    Account manager job in Grand Rapids, MI

    To be retailer experts and to thoroughly execute client plans. Grow our client's business within each Retailer faster than the category and the Retailer themselves. Responsible for creating and sustaining client satisfaction by assisting in the development of business plans and owning clients' execution strategies with the retailers they are assigned. Drives client growth across brands through a comprehensive and deep knowledge of the retailer's operation and merchandising strategies and through unparalleled insight, effective selling, and execution. **RESPONSIBILITIES** + Owns the development and maintenance of strong relationships with both Clients and Customers within a given geographic region, including a complete understanding of their goals and objectives. + Present targeted strategic client plans to build effective and efficient brand promotion strategies and strengthen brand activation based on customer knowledge. + Accountable for the execution of strategic plans for all Clients' brands to Retailers within the defined geography. Key areas include sales, share, distribution, promotion, pricing, merchandising and financial management. + Responsible for ongoing Client Team communication, engaging in proactive, ongoing communications to provide status, opportunities, manage expectations, and needs associated with achievement of Client's Business plan. + Owns the communication and transfer of knowledge about Customer changes and insights to drive understanding across relevant CROSSMARK positions, understanding the importance of being the "customer experts." + Consistently and exclusively use CROSSVIEW as the business planning, communication and execution framework to drive consistency and efficiency internally, as well as visibility and intelligence to the client and across positions internally. + Assist Business Account Manager(s) and others in the development of targeted strategic Client plans to build effective and efficient brand promotion strategies and strengthen brand activation based on customer knowledge. + Sells additional services to Clients through analysis understanding of Client's strategy, performance insights, coupled with Customers' performance by brand and/or category. + Provides feedback and assists in preparation for CROSSVIEW Business Reviews and where appropriate, participates in the presentation. NOTE: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management. **QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. _Education/Experience_ : Bachelor's degree preferred or a minimum of 2 years 'experience in the CPG industry preferred; 3+ years of sales experience; PC knowledge and skills in word, excel, email and PowerPoint; Communication skills, including listening, presentations, written and verbal skills; Insights-based, consultative selling and negotiation skills; Intermediate Microsoft Office skills including Excel with pivot tables, Word, Outlook, PowerPoint. _Other Functions_ : Retailer knowledge and respect with/ by the retailer; Understanding of our client's strategy; Clear understanding of client expectations; Understanding/ communicate insights; Persuasive selling; Professionalism _Performance Metrics:_ On budget execution of sales plan; New Item acceptances in accordance with client standards; Existing client growth (targeted revenue $/sales volume); Customer service (NPS) _Knowledge, Skills and Abilities_ : Communication skills, including listening, presentations, written and verbal skills; Insights-based, consultative selling and negotiation skills; Intermediate category management knowledge, including but not limited to the "4 Ps"; Business acumen and intelligence, including market and industry trends; Good organizational and time management skills; Customer service orientation; Ongoing professionalism and ability to handle pressure. _Certificates, Licenses, Registrations_ : A valid driver's license. _Supervisory Responsibility_ : None. _Working Conditions_ : Office and field environment _Travel Requirements_ : Ability to travel within the US for customer, client or company meetings on an as needed basis. _Physical Demands_ : Ability to bring sample products to the account calls. _Language Skills:_ English is the primary language skill; however, bilingual skills may be required based on business necessity. \#DiscoverYourPath **ABOUT US** CROSSMARK is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. At CROSSMARK, we help leading brands grow by connecting them with shoppers where it matters most-in stores and online. As a trusted sales and marketing agency, we specialize in delivering tailored solutions to drive retail success through strategic merchandising, product demonstrations, and data-driven insights. We value our people by recognizing everyday wins and fostering a supportive, collaborative environment-both in person and online. Here, achievements are celebrated, work-life balance is prioritized, and everyone feels valued. Diversity is our strength-it fuels innovation, unlocks our potential, and reinforces our commitment to fairness and inclusion. Above all, we foster a growth environment where every team member can connect, develop, and build a fulfilling career. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact ****************. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use. \#DiscoverYourPath Acosta, and its subsidiaries, is an Equal Opportunity Employer **Job Category:** Administration **Business Unit:** Corporate **Salary Range:** $67,600.00 - $96,600.00 **Company:** Crossmark Inc. **Req ID:** 17494 **Employer Description:** CROSSMARK\_EMP\_DESC
    $67.6k-96.6k yearly 10d ago
  • Senior Account Manager - Central

    Service Express 4.1company rating

    Account manager job in Grand Rapids, MI

    *Open to candidates located in Grand Rapids, MI or Dallas/Houston, TX* Are you a relationship builder who thrives on expanding customer partnerships and uncovering new opportunities? Do you combine strategic thinking with humility, curiosity, and the ability to collaborate across teams? If so, we want to meet you. We're growing fast and looking for a Senior Account Manager to deepen relationships with existing customers and drive growth through consultative expansion. You'll be part of a collaborative, performance-driven team that's transforming how organizations manage their data center infrastructure through third-party maintenance (TPM) solutions. What You Will Do: Expand Service Express' footprint by uncovering additional customer needs and educating clients on our service offerings. Prospect within existing accounts to uncover new stakeholders, departments, and business units that can benefit from our solutions. Execute meetings with existing customers to grow stakeholder engagement and identify new opportunities. Follow a proven consultative sales methodology to overcome objections and structure profitable deals. Develop and deliver customized proposals and Customer Business Reviews (CBRs) at regular intervals. Maintain strong customer relationships by supporting product workflows and process setup. What We Are Looking For From You: A proven complex seller with 4+ years in a full-cycle, customer-facing B2B sales role. Proven ability to prospect within existing accounts and uncover new stakeholders and business units. Experience expanding account footprints through strategic engagement and needs-based selling. Confidence in presenting proposals and closing deals with senior-level decision-makers. Resourceful, accountable, and coachable - with a growth mindset and a passion for continuous improvement. Excellent verbal communication, discovery, and active listening skills. Experience with tools like Salesforce, Microsoft Office, and prospecting platforms. Approximately 25% travel, primarily for in-person customer meetings, team collaboration, and occasional company events. What You Can Expect From Us: We've built a culture that supports your personal, professional, and financial goals - while giving you the tools and trust to succeed: OTE around $180K with uncapped commission and top earners making $250K+ Dedicated SDR support to help set meetings and build your pipeline Full technical support team to assist with customer questions and discovery Modern tech stack to help you target and close effectively Cross-functional collaboration between sales, technical, and leadership teams Day-one benefits: Medical, dental, vision, and multiple health plans Parental leave for birthing and non-birthing parents Workplace flexibility Fitness reimbursement & wellness support Competitive salary, 401(k) match, and performance incentives Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas. We process your information in accordance with our Privacy Policy. For European residents, click here to review our fair processing notice.
    $75k-112k yearly est. Auto-Apply 2d ago
  • ACCOUNT EXECUTIVE, Nation C.A.R.E (CANADA)

    Blue Giant Equipment LLC

    Account manager job in Grand Rapids, MI

    driving national business growth within a key strategic channel Own and grow major National accounts while hunting and onboarding new business Be the face of Blue Giant to top-tier clients across Canada Work cross-functionally with Dealer Development, Account Management, Project Coordination & Engineered Solutions Shape long-term client partnerships and deliver sophisticated product solutions Opportunities for nationwide travel, industry networking, and attending national trade shows Strategic influence - develop business plans, manage RFPs, contribute to revenue and profitability Autonomy and visibility: direct impact on customer results and organizational growth Why Join Blue Giant? Play a major role in national business growth within a fast-expanding channel. Enjoy full ownership of key accounts and real influence on strategy and customer solutions. Build partnerships with top national clients as the face of Blue Giant Do high-impact, meaningful work that directly drives revenue and visibility. Collaborate with experienced teams across the organization. Experience variety and excitement through travel, trade shows, and diverse client projects. Access strong career growth and leadership opportunities. Join a company that empowers, supports, and recognizes your contributions. Job Description Account Executive, Nation C.A.R.E. Canada Blue Giant headquarters Canada is looking for a driven Account Executive to play a vital role in growing our Nation C.A.R.E. channel. In this position, you will manage and expand existing national accounts while actively pursuing new business opportunities. Your goal: build strong, long-term customer relationships and deliver sophisticated product solutions that drive revenue and profitability. You'll collaborate closely with the Director, Nation C.A.R.E, as well as cross-functional teams including Dealer Development, Account Management, and Project Coordination to ensure seamless execution and exceptional client support. If you're passionate about business development, strategic partnerships, and helping shape a growing channel, we want to hear from you! Job responsibilities of the Account Executive include: Develop a solid and trusting relationship between National accounts and Blue Giant Expand relationships with existing customers with a focus on growth and profitability New account hunting, on-boarding, and Account management - face of Blue Giant Nationwide prospecting for new account opportunities Define client product solutions and scope of work requirements (needs and wants) and determine if Blue Giant can meet those needs, Consult with Engineered Solutions if client needs/wants are not standard Blue Giant offerings Manage communications between National accounts and internal Blue Giant teams Initiate strategic planning to improve customer results Prepare client proposals and establish timeline through product fulfillment and installation Collaborating with Blue Giant team members from other departments to ensure the highest quality of service is being provided and all customer expectations are exceeded Participate in national trade shows, BGU & other promotional opportunities New RFP management with DR of Nation C.A.R.E. Develop new business plans for each account Monitor sales metrics (e.g., quarterly sales results and annual forecasts) Manage opportunities within CRM Negotiate changes to contracts with Client, Consultants, Architects Coordinate with Project Management team to fill in gaps while traveling to meet with Nation Installers to strengthen relationships & gain industry intel Account Executive Requirements & Qualifications Able to multitask, prioritize and manage time efficiently Goal oriented, organized team player Encouraging to team and staff; able to mentor and lead Self-motivated and self-directed Excellent interpersonal skills with aptitude to build relationships at all organizational levels Strong negotiation and problem-solving skills Five years + previous work experience in sales, management, key account management or relevant experience Degree / diploma in business administration, sales, marketing, or relevant field
    $56k-95k yearly est. 9d ago
  • Sales Executive, Service

    Tomra 4.6company rating

    Account manager job in Grand Rapids, MI

    TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industry. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts™ , has been our strength for over 50 years. At TOMRA , we want people to innovate, show passion in their work and be responsible . We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees. Job Description The Sales Executive, Service plays a critical role in strengthening TOMRA's relationships with customers by promoting and delivering tailored service solutions that enhance equipment performance, operational continuity, and long-term customer satisfaction. This role focuses on driving service-related revenue through service contracts, renewals, upgrades, and value-added offerings - while ensuring every interaction reflects TOMRA's commercial strategy, customer-first approach, and high standards of service excellence. We are looking for a candidate who demonstrates integrity, adaptability, and a collaborative mindset. The ideal individual thrives in dynamic environments, embraces ambiguity, and contributes to shaping processes within a growing team. Exceptional interpersonal skills and the ability to work effectively across functions are essential, as this role requires close partnership with service coordinators and sales teams. Successful candidates will exhibit resilience, initiative, and a proactive approach, with a strong willingness to engage in foundational sales activities such as prospecting, cold calling, and reactivating dormant accounts. Experience in vertical software sales or a background in commercial engineering is highly desirable. Primary Job Functions Own customer relationships for all service sales activities, including contracts, renewals, and upgrades Present service value propositions and negotiate with customers to achieve mutually beneficial outcomes Pursue and qualify opportunities identified by Field Service Engineers (FSEs), Customer Service Coordinators (CSCs), Marketing Assistant, Area Sales Managers (ASMs), or other sources Drive proactive business development by identifying and pursuing new leads, re-engaging dormant accounts, and building a robust pipeline to support aftermarket sales growth Execute foundational sales activities, including cold calling, door-to-door outreach, and lead nurturing, to establish relationships and generate opportunities in priority markets Ensure proposals meet customer requirements and align with TOMRA's regional commercial strategy Oversee contract closure, ensuring high-quality documentation and long-term customer engagement Support ASMs in region with customer - specific service plans Partner with Business Development and Service leaderships to align regional goals and service sales targets Identify customer needs and recommend tailored service solutions that enhance customer satisfaction and strengthen TOMRA's value proposition within the region Identify process gaps in service sales activities and propose practical solutions Contribute to the development and launch of new service products and digital offerings Support business cases for growth initiatives, including upgrade programs, contract renewals, and digital service adoption Act as the escalation point for complex or critical customer cases related to service sales Collaborate with Sales, Service, and Customer Support teams to ensure consistent, high-quality customer experience across all touchpoints Embracing related assignments and responsibilities as required to contribute to the overall success of our team Promote a “Safety First” culture throughout the company, our customers, and our industry Qualifications Minimum 3 years' experience in service or technical sales, preferably within capital equipment, automation, or food processing industries Bachelor's degree in Business, Engineering, or related field; or equivalent experience Additional certifications in sales, negotiation, or relevant technical areas considered an asset Demonstrated success achieving or exceeding sales targets Experience developing and managing long-term customer relationships (B2B, distributors, direct customers) Familiarity with after-sales service processes including contracts, renewals, and upgrades Proven track record selling service contracts, spare parts, retrofits, and upgrades Strong negotiation and deal-closing skills with measurable revenue impact Experience with CRM systems (Salesforce, Dynamics, IFS) and using data to drive performance Experience working with cross-functional teams (service, product, operations) Strong customer relationship skills with a consultative sales approach Excellent verbal and written communication skills Strong problem-solving, analytical thinking, and ability to manage multiple priorities Proficiency in Microsoft Office and CRM tools Self-motivated and organized with the ability to work effectively in a matrixed environment Ability and willingness to travel nationally and internationally within the AMS region up to 80% Additional Information Pay Band For U.S. applicants, in accordance with applicable disclosure requirements, the anticipated annual base pay range for Sales Executive, Service position is $75,432 to $94,290 . The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. (As acceptable: Also, certain positions are eligible for additional forms of compensation such as bonuses.) Why work for us: Be part of a mission to transform how we all obtain, use and reuse the planet's resources to enable a world without waste. We love innovation, a collaborative environment where idea sharing and thinking outside the box is encouraged. What we offer: Comprehensive medical, dental, and vision plans with 100% employee premium coverage 31 days of PTO annually (vacation, sick, and holidays), increasing with tenure 401(k) with 100% match on the first 4% of your contributions 8 weeks of fully paid parental leave for eligible employees Up to 4 days of paid bereavement leave to support employees during personal loss Employee Assistance Program supporting mental, emotional, and financial well-being Inclusive culture that values diversity, well-being, and teamwork Global career growth opportunities with strong internal promotion record Proud Gold Level 2024 Cigna Healthy Workforce Award recipient _____ TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process. All your information will be kept confidential according to EEO guidelines.
    $75.4k-94.3k yearly 4h ago
  • Territory Sales

    RTA of Iowa

    Account manager job in Grand Rapids, MI

    We are seeking a motivated and enthusiastic individual to join our team as a Territory Sales representative in Grand Rapids MI. As a Territory Sales professional, you will be responsible for driving sales and establishing strong relationships with customers in the assigned territory. This position offers a great opportunity for someone who is driven and ambitious, with a passion for sales and customer service. The ideal candidate for this role is a self-starter with excellent communication and interpersonal skills, and a strong understanding of sales strategies and techniques. You should be able to work independently, as well as part of a team, and have a proven track record of meeting and exceeding sales goals. Previous experience in sales or a related field is preferred, but not required. This is a great opportunity to grow your career in sales with a dynamic and fast-growing company. If you are passionate about sales and customer service, and enjoy building relationships and driving business growth, then this could be the perfect role for you. Join us in our mission to deliver exceptional products and services to customers in the Grand Rapids area and beyond.
    $48k-84k yearly est. 60d+ ago
  • Territory Sales Manager - Midwest

    ODL International 4.1company rating

    Account manager job in Zeeland, MI

    Preferred location: Ohio. As a Territory Sales Representative, you will be the face of ODL Inc. across your assigned region, promoting our full portfolio of products and building strong customer relationships. This role requires daily travel to meet with clients, drive sales growth, and expand our customer base. You'll manage your territory with professionalism and strategic focus, ensuring that both short- and long-term sales goals are achieved. By educating customers on our diverse offerings and identifying new opportunities, you'll play a key role in strengthening our market presence and delivering results that matter. What you'll get: * Health, Dental, and Vision insurance * Prescription Plan * 401(k) with company match * Tuition Reimbursement * Disability Plan * Paid Vacation and 10 Holidays * Health Club Reimbursement * Bonus program * Wellness program What you'll do: * Develops and executes sales plan. Implements sales plan to maximize sales results, through efficient management of time and territory. Travels daily, which may involve overnight accommodations. Performs other duties as necessary. * Controls expenses by exercising good judgment related to business spending. * Works with Managing Director to identify existing customer volume potential in various product categories. * Creates new business and develops new prospects. Identifies existing customer volume potential in each product category, formulates strategy, and identifies new customers for sales penetration. * Determines and communicates product support needs, service and quality levels that are required to achieve sales objectives. Analyzes market and provides information regarding competitor products. Makes recommendations to enable ODL to maintain a leadership position within the industry. * Develops and conducts regular training sessions and sales meetings to keep product knowledge and policy understanding at a comfortable working level. Develops and maintains close working relationship with customers. * Supports local and regional shows. Provides ongoing field input regarding evaluation of existing products, recommended revisions, improvements, competitive activity and new products to assure that ODL remains a leader within the industry. Recommends displays, signs, packaging, samples, literature, installation information and promotions required to achieve sales goals. What you'll do: * Bachelor's degree plus six years' experience in a related business; or equivalent. * Ability to work out of the home and travel daily. Reliable transportation a must. * Strong understanding of supply chain. * Strong verbal and written communication skills. * Leadership capabilities in a sales environment. * Excellent time management skills. * Ability to function independently, while being an enthusiastic team player. * Strong computer skills. * Ability to establish operating, scheduling and travel patterns that maximize productive time with customers. What we do: Driven by continual innovation and trusted customer partnerships, ODL is a visionary building products leader delivering a full breadth of high-quality door and insulated glass offerings. With an expanding portfolio of entry doors and doorlights and industry's leading lineup of blinds between glass, we feel our best days are ahead of us. Our purpose is to Make Your Life Better with everything we do and every product we make. We have intentionally cultivated a culture of recognition and personal accountability. Our employees have rated ODL as a Great Place to Work for several years running in all countries of operation. Headquartered in Zeeland, Michigan, ODL was founded in 1945. Today, thousands of employees work at one of our fourteen global locations. Visit our careers page to learn more about culture and opportunities at ODL. Shift First Shift (United States of America)
    $20k-41k yearly est. Auto-Apply 29d ago
  • Hospice Client Support Executive

    Optimal Care 3.9company rating

    Account manager job in Kalamazoo, MI

    Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) Retirement Plan Mileage Reimbursement Cutting Edge Technology What We Can Offer A competitive base salary with no cap on incentives - unlimited earning potential Orientation bonus program ensures high levels of compensation No wait to earn commissions/incentives - top performers make 6 digits in total compensation Career ladder growth opportunities - we're expanding! The ability to keep your current relationships and continue to build on them A stand-alone hospice with a care continuum (home health and physician services) In-house research and development team to help build the innovative/specialty programs that we offer our clients Data driven territories that set you up for success Strong training and orientation program - including an orientation manual Senior leadership team all have 25+ years post-acute management experience In-house recruiting team to ensure professional clinical team expertise Proactive hiring model to ensure growth capacity Key Responsibilities Client Support Executives obtain referrals for services as well as promote, educate, and market all company services. Serving as a liaison between Optimal Care and referral sources you will coordinate care for referred patients from home health, non-medical home care, hospitals, and other medical community partners. This position aligns closely with industry-standard roles including titles such as Hospice Sales Specialist, Hospice Care Liaison, Hospice Business Development Coordinator, or Account Executive, Hospice Services. Candidates with experience in these positions will find their skills and expertise transferable to this role as they engage in building relationships, driving hospice referrals and promoting Optimal Care's services. In this role you will be responsible for: Drive Sales by building relationships with healthcare providers and community partners to increase hospice referrals. Utilize your strong network within the healthcare community to generate leads and close sales. Daily interaction with patients, medical professionals, other referral sources, and the community to assure continuity of care and to coordinate appropriate communication and documentation. Providing education to senior living communities, health systems, and referral sources Growing service lines and receiving referrals from our healthcare community partners Distributing and ensuring all referral sources have proper forms and materials for company service lines Provide feedback, document activity to execute strategic plan to provide ongoing value-add to accounts Required Qualifications Hospice or Post Acute sales experience Will also consider discharge planners working in these spaces High School Diploma or GED equivalent Valid Driver's License Reliable transportation and valid automobile insurance coverage Proven interpersonal, coordination, and leadership skills with ability to communicate effectively Practical and theoretical knowledge of hospice and palliative care Desired Qualifications Associate degree or Bachelor's degree preferred Demonstrates active involvement in professional organizations and community activities Location Home Office: Kalamazoo, MI 49008 Main Service Area: Kalamazoo and surrounding area Hours Office Hours: 8:00 am - 5:00 pm, Monday through Friday Pay Range$80,000-$110,000 USDBackground Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer Optimal Care is an equal-opportunity employer.
    $80k-110k yearly Auto-Apply 11d ago
  • Customer Business Mgr 1

    Acosta, Inc. 4.2company rating

    Account manager job in Grand Rapids, MI

    To be retailer experts and to thoroughly execute client plans. Grow our client's business within each Retailer faster than the category and the Retailer themselves. Responsible for creating and sustaining client satisfaction by assisting in the development of business plans and owning clients' execution strategies with the retailers they are assigned. Drives client growth across brands through a comprehensive and deep knowledge of the retailer's operation and merchandising strategies and through unparalleled insight, effective selling, and execution. RESPONSIBILITIES + Owns the development and maintenance of strong relationships with both Clients and Customers within a given geographic region, including a complete understanding of their goals and objectives. + Present targeted strategic client plans to build effective and efficient brand promotion strategies and strengthen brand activation based on customer knowledge. + Accountable for the execution of strategic plans for all Clients' brands to Retailers within the defined geography. Key areas include sales, share, distribution, promotion, pricing, merchandising and financial management. + Responsible for ongoing Client Team communication, engaging in proactive, ongoing communications to provide status, opportunities, manage expectations, and needs associated with achievement of Client's Business plan. + Owns the communication and transfer of knowledge about Customer changes and insights to drive understanding across relevant CROSSMARK positions, understanding the importance of being the "customer experts." + Consistently and exclusively use CROSSVIEW as the business planning, communication and execution framework to drive consistency and efficiency internally, as well as visibility and intelligence to the client and across positions internally. + Assist Business Account Manager(s) and others in the development of targeted strategic Client plans to build effective and efficient brand promotion strategies and strengthen brand activation based on customer knowledge. + Sells additional services to Clients through analysis understanding of Client's strategy, performance insights, coupled with Customers' performance by brand and/or category. + Provides feedback and assists in preparation for CROSSVIEW Business Reviews and where appropriate, participates in the presentation. NOTE: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. _Education/Experience_ : Bachelor's degree preferred or a minimum of 2 years 'experience in the CPG industry preferred; 3+ years of sales experience; PC knowledge and skills in word, excel, email and PowerPoint; Communication skills, including listening, presentations, written and verbal skills; Insights-based, consultative selling and negotiation skills; Intermediate Microsoft Office skills including Excel with pivot tables, Word, Outlook, PowerPoint. _Other Functions_ : Retailer knowledge and respect with/ by the retailer; Understanding of our client's strategy; Clear understanding of client expectations; Understanding/ communicate insights; Persuasive selling; Professionalism _Performance Metrics:_ On budget execution of sales plan; New Item acceptances in accordance with client standards; Existing client growth (targeted revenue $/sales volume); Customer service (NPS) _Knowledge, Skills and Abilities_ : Communication skills, including listening, presentations, written and verbal skills; Insights-based, consultative selling and negotiation skills; Intermediate category management knowledge, including but not limited to the "4 Ps"; Business acumen and intelligence, including market and industry trends; Good organizational and time management skills; Customer service orientation; Ongoing professionalism and ability to handle pressure. _Certificates, Licenses, Registrations_ : A valid driver's license. _Supervisory Responsibility_ : None. _Working Conditions_ : Office and field environment _Travel Requirements_ : Ability to travel within the US for customer, client or company meetings on an as needed basis. _Physical Demands_ : Ability to bring sample products to the account calls. _Language Skills:_ English is the primary language skill; however, bilingual skills may be required based on business necessity. \#DiscoverYourPath ABOUT US CROSSMARK is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. At CROSSMARK, we help leading brands grow by connecting them with shoppers where it matters most-in stores and online. As a trusted sales and marketing agency, we specialize in delivering tailored solutions to drive retail success through strategic merchandising, product demonstrations, and data-driven insights. We value our people by recognizing everyday wins and fostering a supportive, collaborative environment-both in person and online. Here, achievements are celebrated, work-life balance is prioritized, and everyone feels valued. Diversity is our strength-it fuels innovation, unlocks our potential, and reinforces our commitment to fairness and inclusion. Above all, we foster a growth environment where every team member can connect, develop, and build a fulfilling career. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact ****************. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use. \#DiscoverYourPath Acosta, and its subsidiaries, is an Equal Opportunity Employer Job Category: Administration Business Unit: Corporate Salary Range: $67,600.00 - $96,600.00 Company: Crossmark Inc. Req ID: 17494 Employer Description: CROSSMARK\_EMP\_DESC
    $67.6k-96.6k yearly 9d ago
  • Senior Account Manager - Central

    Service Express, Inc. 4.1company rating

    Account manager job in Grand Rapids, MI

    Details * Open to candidates located in Grand Rapids, MI or Dallas/Houston, TX* Are you a relationship builder who thrives on expanding customer partnerships and uncovering new opportunities? Do you combine strategic thinking with humility, curiosity, and the ability to collaborate across teams? If so, we want to meet you. We're growing fast and looking for a Senior Account Manager to deepen relationships with existing customers and drive growth through consultative expansion. You'll be part of a collaborative, performance-driven team that's transforming how organizations manage their data center infrastructure through third-party maintenance (TPM) solutions. What You Will Do: * Expand Service Express' footprint by uncovering additional customer needs and educating clients on our service offerings. * Prospect within existing accounts to uncover new stakeholders, departments, and business units that can benefit from our solutions. * Execute meetings with existing customers to grow stakeholder engagement and identify new opportunities. * Follow a proven consultative sales methodology to overcome objections and structure profitable deals. * Develop and deliver customized proposals and Customer Business Reviews (CBRs) at regular intervals. * Maintain strong customer relationships by supporting product workflows and process setup. What We Are Looking For From You: * A proven complex seller with 4+ years in a full-cycle, customer-facing B2B sales role. * Proven ability to prospect within existing accounts and uncover new stakeholders and business units. * Experience expanding account footprints through strategic engagement and needs-based selling. * Confidence in presenting proposals and closing deals with senior-level decision-makers. * Resourceful, accountable, and coachable - with a growth mindset and a passion for continuous improvement. * Excellent verbal communication, discovery, and active listening skills. * Experience with tools like Salesforce, Microsoft Office, and prospecting platforms. * Approximately 25% travel, primarily for in-person customer meetings, team collaboration, and occasional company events. What You Can Expect From Us: We've built a culture that supports your personal, professional, and financial goals - while giving you the tools and trust to succeed: * OTE around $180K with uncapped commission and top earners making $250K+ * Dedicated SDR support to help set meetings and build your pipeline * Full technical support team to assist with customer questions and discovery * Modern tech stack to help you target and close effectively * Cross-functional collaboration between sales, technical, and leadership teams * Day-one benefits: Medical, dental, vision, and multiple health plans * Parental leave for birthing and non-birthing parents * Workplace flexibility * Fitness reimbursement & wellness support * Competitive salary, 401(k) match, and performance incentives Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas. We process your information in accordance with our Privacy Policy. For European residents, click here to review our fair processing notice. Ready To Join Us? We're always looking for passionate life-long learners to join our growing team. If you think Service Express is the right place for you, apply today! If you know someone who would be the right fit, share this opportunity.
    $75k-112k yearly est. 2d ago
  • ACCOUNT EXECUTIVE, NATION CARE (USA)

    Blue Giant Equipment LLC

    Account manager job in Grand Rapids, MI

    Job Description Account Executive, Nation C.A.R.E. (USA) A vital role in the success of new business development within the Nation C.A.R.E. channel. This position will manage and continue to grow existing National accounts, while proactively pursuing new account opportunities to develop strong, long term customer relations and partnerships. A key element of our success will be growing revenue and profitability with providing sophisticated product solutions. In addition to working closely with the Director, Nation C.A.R.E., this role will work closely with Dealer Development, Account Management and Project Coordination teams. Duties of the Account Executive include: Develop a solid and trusting relationship between National accounts and Blue Giant Expand relationships with existing customers with a focus on growth and profitability New account hunting, on-boarding, and Account management - face of Blue Giant Nationwide prospecting for new account opportunities Define client product solutions and scope of work requirements (needs and wants) and determine if Blue Giant can meet those needs, Consult with Engineered Solutions if client needs/wants are not standard Blue Giant offerings Manage communications between National accounts and internal Blue Giant teams Initiate strategic planning to improve customer results Prepare client proposals and establish timeline through to product fulfillment and installation Collaborating with Blue Giant team members from other departments to ensure the highest quality of service is being provided and all customer expectations are exceeded Participate in national trade shows, BGU & other promotional opportunities New RFP management with DR of Nation C.A.R.E. Develop new business plans for each account Monitor sales metrics (e.g., quarterly sales results and annual forecasts) Manage opportunities within CRM Negotiate changes to contracts with Client, Consultants, Architects Coordinate with Project Management team to fill in gaps while traveling to meet with Nation Installers to strengthen relationships & gain industry intel Account Executive Requirements & Qualifications Able to multitask, prioritize and manage time efficiently Goal oriented, organized team player Encouraging to team and staff; able to mentor and lead Self-motivated and self-directed Excellent interpersonal skills with aptitude to build relationships at all organizational levels Strong negotiation and problem-solving skills Five years + previous work experience in sales, management, key account management or relevant experience Degree / diploma in business administration, sales, marketing, or relevant field
    $56k-95k yearly est. 9d ago
  • Account Manager

    Axis Automation 3.8company rating

    Account manager job in Walker, MI

    Who we are: Axis Automation leverages the teamwork of our leading engineers and machine builders to conceptualize, design, integrate, deploy and service factory automation systems for forward-thinking manufacturing customers. Our team has decades of automation experience, spanning hundreds of projects and thousands of automation configurations. Our Mission: Supporting the adoption of automation solutions that empower people and enhance productivity Our Vision: To be the leading automation solutions provider for the manufacturing community What we are looking for: A career-oriented and motivated Account Manager to join a dynamic, tight- knit team engineering and integrating custom factory automation equipment supporting customers in general industries. Position Title: Account Manager Position Description: Development and acquisition of new customers in general non-automotive industries Maintain good standing and growing relationships with existing/acquired customers Generate new project orders to meet or exceed annual goals Work cooperatively and collaboratively with all team members, customer and supplier partners throughout project acquisition and delivery Provide metrics, reports and success criteria for sales and related activities Strategic planning and goal-setting surrounding market and customer sector-specific targeting and communication initiatives to close or grow customer accounts Maintain & submit appropriate records for forecasting, quote status & expenses Assist Applications Engineering team as needed in developing solutions to customers' needs Support marketing efforts and general proactive market outreach activities Position Requirements Existing relationships with key customers and decision-makers in engineering and procurement A general understanding of manufacturing, particularly as it pertains to automation equipment Proven ability to continually contact prospective customers and develop relevant leads Professional skills in organizing and leading conversations and building trust Proven, and superior interpersonal, written and verbal communication abilities Sense of diplomacy, including negotiation skills, conflict resolution and people management Possess a creative and solutions-oriented approach to project opportunities Willingness to travel to support customers in order to meet project sales goals Ability to skillfully utilize CRM software and Microsoft applications notably Excel Champion Our Operating Principles: You will be expected to actively embody and uphold our ten Operating Principles, which guide our every action and decision at Axis Automation. These principles are key to our culture and success. Compensation: Base salary, sales commission, year-end discretionary bonus Benefits: Paid-time off, 401(k) employer match, Health Insurance, Dental Insurance, Vision Insurance, Short-term and long-term disability, Parental leave, Life insurance
    $67k-110k yearly est. Auto-Apply 60d+ ago

Learn more about account manager jobs

How much does an account manager earn in Kentwood, MI?

The average account manager in Kentwood, MI earns between $47,000 and $129,000 annually. This compares to the national average account manager range of $42,000 to $110,000.

Average account manager salary in Kentwood, MI

$78,000

What are the biggest employers of Account Managers in Kentwood, MI?

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