Account manager jobs in Olathe, KS

Sales Executive - Airway Management KARL STORZ Endoscopy-America, Inc. is seeking a driven Sales Executive for the Kansas City, MO region. The Sales Executive will be responsible for selling and supporting KARL STORZ Airway Management products within their assigned territory, working directly with healthcare professionals in hospitals, surgery centers, emergency rooms, and clinics. Key Responsibilities: Achieve assigned sales quotas as outlined in the annual Business Plan. Conduct in-service product training for new and existing customers. Manage and develop relationships with key decision-makers at local medical sites. Promote and sell service contracts and products across the KARL STORZ portfolio. Monitor service and product sales activity to ensure business goals are met. Participate in local and national trade shows and conventions. Collaborate with internal sales and support teams. Requirements: Bachelor's Degree or 2-4 years of relevant sales experience, preferably in medical device sales. Strong knowledge of healthcare and medical device industries. Valid driver's license and ability to travel within the territory daily. Ability to lift and transport medical equipment weighing up to 35 lbs. Strong organizational, communication, and presentation skills. Work Environment: 30+ hours per week on the road visiting customer sites. Frequent entry into medical procedure rooms and sterile environments. Occasional travel for conventions and training (1-5 times per year). If you're ready to make an impact in healthcare sales, apply today! Who we are: KARL STORZ is an independent, family-owned company headquartered in Germany's renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in endoscopic surgery, video imaging, and operating room integration to benefit patients and healthcare providers alike. With more than 9,000 associates worldwide and 2,600 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities succeed. With onsite locations and field opportunities across the country, we attract a diverse and talented staff. It's not just about the tools we create-it's about the lives we change, together. #LI-MN1

Clae Goldman Team is seeking a proactive and results-oriented Field Account Manager to join our team. Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Field Account Manager, you will be responsible for managing client relationships, driving sales, and ensuring customer satisfaction through door-to-door and retail channels. Join us and make a positive impact on the environment while helping your community. Responsibilities Manage Client Relationships: Develop and maintain strong relationships with clients to ensure satisfaction and loyalty. Drive Sales: Identify and pursue new sales opportunities to achieve and exceed sales targets. Provide Solutions: Understand client needs and provide tailored energy solutions to meet their requirements. Monitor Performance: Track and analyze sales performance metrics to identify areas for improvement and ensure targets are met. Stay Informed: Keep up-to-date with industry trends, product knowledge, and competitor offerings. Qualifications Educational Background: High school diploma/GED required; a degree in a related field is preferred. Experience: Previous experience in sales, account management, or a related field is beneficial. Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and team members. Analytical Skills: Strong analytical and problem-solving skills to assess client needs and develop effective solutions. Self-Motivation: Highly motivated and goal-oriented with a strong work ethic. Compensation $60,000 - $120,000 (Annually) About Clae Goldman Team Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. xevrcyc Join us and make a positive impact on the environment while helping your community.

As a Mylo Account Manager, you will help Mylo service business owners leverage Mylo's innovative digital technology and deliver a superior end-to-end experience. The Account Manager provides the highest level of customer service in servicing, supporting, and coordinating Clients' accounts. Services accounts that are typically within a carrier Service Center Responds to Client's inquiries, maintains documentation of communications, existing issues, and issues resolutions Ensures AMS360 and ImageRight are up to date Quotes using Agent Hub and carrier websites Reviews quotes, policies and endorsements and makes requests for changes as needed Gathers and compiles information for remarketing of existing account that need to be requoted. Inputs Client information into data management system, ensuring accuracy and completeness Engages with Carrier Service Centers, Sales and Accounting Department as needed Performs other responsibilities and duties as needed Requirements: 1 year of Property & Casualty Insurance experience is recommended Property & Casualty Insurance License required Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint) Strong verbal and interpersonal communication skills required Ability to complete continuing education requirements as needed Ability to attend company, department, and team meetings as required, including industry training sessions via web meetings Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information Ability to efficiently organize work and manage time in order to meet deadlines

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role As an Account Director II, you will identify and develops new Large Enterprise sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Responsible for the implementation of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels. The Main Responsibilities Develops and manages relationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company. Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts. Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services. Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements. Provides input to sales management about trends and changes taking place within the customer's organization, and makes recommendations about future courses of action necessary of the company towards improving its position with the customer. What We Look For in a Candidate Basic Qualifications: 7+ years of industry sales experience. Minimum skills required to perform in this role. Attention to detail with good organizational capabilities. Ability to prioritize with good time management skills. Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close. Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction. Proficient in MS office products: Outlook, Word, Excel, and PowerPoint. Requires at least 50% or more of time conducting sales activities outside of the office. Preferred Qualifications: Knowledge and understanding of the telecom industry's competitive landscape. Experience with Salesforce preferred. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $107,499 - $143,325 in these states: AR KS MO OH TN WI $112,875 - $150,497 in these states: MI MN $118,251 - $157,658 in these states: IL Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure #LI-Remote What to Expect Next Requisition #: 340764 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 12/06/2025

Job DescriptionSalary: Are you a people leader and relationship builder ready to take on a different challenge? If so, come perfect your craft at Spotlight, a multi-time recipient of KC Business Journals Best Place to Work award. At Spotlight, our clients are ambitious digital agencies and software companies with big growth goals. To help fuel that growth, we connect our clients with the most influential industry analysts to win the coverage that will make them famous. We call this the practice of Analyst Relations (AR). Client Executives manage and grow the AR programs for a portfolio of clients. They drive successful outcomes by providing sound strategic recommendations, by building strong client relationships, and by teaming up with our Client Partners who bring AR strategies to life through execution. An effective Client Executive: Sees the big picture and leans on experience to establish credibility and inform strategy Has experience managing multiple relationships, projects, and tasks for both internal and external stakeholders Helps clients position their differentiators in a way that matters to industry analysts Crafts messaging to inform and influence clients as well as analysts Connects clients business objectives with Spotlight offerings to create additional value and expand relationships Consistently and concisely communicates to executive stakeholders the outcomes being delivered through the AR program Guides, mentors and manages Client Partners Oversees scope and utilization for a portfolio of clients, including managing client and team member workload, scope management, etc. Demonstrates a willingness to contribute to the overall success of a growing company Ideal candidates will have consultative delivery expertise built through experiences in (but not limited to) agency, management consulting, client-side marketing/technology, online media strategy/buying and/or digital technology and platform development. Common backgrounds for this role might be consulting leader, marketing exec, account director or communications pro with a strong digital background. Desired Skills and Experience: Proven track record of building C-level relationships Strong verbal/written communication skills; strong presentation skills Minimum 10 years experience managing and growing multiple client accounts Individual/team management Ability to manage through complexity and ambiguity by being flexible and collaborative Occasional travel throughout the year Spotlight is a unique, rapidly growing firm based in downtown Kansas Citys up-and-coming Crossroads neighborhood. Learn more about Spotlight at spotlightar.com. Spotlight is an equal-opportunity employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Lamb is the leading commercial insurance broker dedicated to non-profits and social services organizations nationwide. Lamb is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives, and we strive to do the same for our employees. Lamb has been recognized as one of the best places to and we are proud of our culture! ABOUT THE ROLE In this role you will be responsible for soliciting prospective clients utilizing our industry-leading proprietary resources, building strong relationships, and gathering the information necessary to properly quote and sell insurance coverage that your prospects need to effectively manage their risk and exposure. Responsibilities: Client Executives are responsible for meeting production goals and the direct selling of insurance to new and existing clients. Consistently reach out telephonically to new prospects from our extensive, proprietary prospect database to create new opportunities for policy placement. Lead consulting efforts with prospects to identify their insurance needs and work with Lamb's in- house carrier relations team to deliver the best insurance solutions from industry-leading carriers. Work closely with Lamb-assigned Account Managers to service “your book” of acquired clients to deliver both effective on-going insurance solutions and the highest possible level of client satisfaction. Participate in Lamb's in-house training programs to maintain expertise regarding products in the insurance market as well as optimize effective sales and servicing strategies. QUALIFICATIONS Bachelor's degree. Demonstrates our Core Values: Work Ethic, Passion, Caring, Effectivity, Humility Lamb is a proud Equal Opportunity Employer. Lamb is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Lamb will not tolerate discrimination or harassment based on any of these characteristics. We believe that variety in experience makes us stronger as individuals, as communities, and as a company. Fostering an environment where all employees feel empowered to bring their authentic self to work is our priority

Job Description Signers National is a leading insurance platform that provides a range of brokerage and underwriting services to organizations of all sizes. Starting in 2008 as a small retail broker focused on nonprofit & human service organizations, Signers has since expanded its portfolio to include commercial real estate and transportation. Signers is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives, and we strive to do the same for our employees. Member Company: Lamb Insurance Services ABOUT THE ROLE In this role you will be responsible for soliciting prospective clients utilizing our industry-leading proprietary resources, building strong relationships, and gathering the information necessary to properly quote and sell insurance coverage that your prospects need to effectively manage their risk and exposure. ROLE RESPONSIBILITIES Client Executives are responsible for meeting production goals and the direct selling of insurance to new and existing clients. Consistently reach out telephonically to new prospects from our extensive, proprietary prospect database to create new opportunities for policy placement. Lead consulting efforts with prospects to identify their insurance needs and work with Lamb's in- house carrier relations team to deliver the best insurance solutions from industry-leading carriers. Work closely with Lamb-assigned Account Managers to service "your book" of acquired clients to deliver both effective on-going insurance solutions and the highest possible level of client satisfaction. Participate in Lamb's in-house training programs to maintain expertise regarding products in the insurance market as well as optimize effective sales and servicing strategies. QUALIFICATIONS Bachelor's degree. Demonstrates our Core Values: Work Ethic, Passion, Caring, Effectivity, Humility Signers is a proud Equal Opportunity Employer. Signers is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Signers will not tolerate discrimination or harassment based on any of these characteristics. We believe that variety in experience makes us stronger as individuals, as communities, and as a company. Fostering an environment where all employees feel empowered to bring their authentic self to work is our priority

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Client Relationship Manager - Retail Alternative Investments Location: Kansas City, MO; Boston, MA; Braintree, MA; Chicago, IL; Denver, CO; Dublin, OH; Dallas, TX | Hybrid Get To Know the Team: The Manager of CRM will develop and manage relationships with clients such as asset managers, financial advisors, broker-dealers, and wealth management platforms, ensuring excellent service and retention. This role focuses on overseeing operational and strategic client needs, providing expert knowledge of retail alternative investments, and acting as the primary contact for issue resolution. The Manager will collaborate with internal teams to deliver seamless service, lead and support team members, and ensure compliance with industry regulations. Strong leadership, client management, and analytical skills are essential to optimize service delivery and support business growth. Why You Will Love It Here! · Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans · Your Future: 401k Matching Program, Professional Development Reimbursement · Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays · Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave · Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees · Training: Hands-On, Team-Customized, including SS&C University · Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: Develop and manage relationships with clients, including asset managers, financial advisors, broker-dealers, and wealth management platforms, ensuring high levels of client satisfaction and retention. Oversee service activities and support for a designated group of clients, addressing both tactical and strategic operational needs. Provide expert-level knowledge of retail alternative investments (such as interval funds, non-traded REITs, BDCs, closed-end funds, and tender offer funds) and product offerings to guide clients and help them make informed decisions. Act as the primary point of contact to resolve service issues, technical problems, and escalate incidents when necessary, ensuring quick and effective solutions. Act as a key liaison between internal operational teams and clients, ensuring accurate and timely resolution of inquiries and issues. Coordinate and collaborate with cross-functional teams (sales, compliance, fund accounting, technology, billing, legal) to ensure seamless service delivery, enhanced service offerings, and continuous client support. Demonstrate the value of SS&C's support offerings to clients, identifying opportunities for expanded support business. Manage and lead teams or individuals to ensure that service objectives are met and the department delivers quality performance. Stay updated on SEC, FINRA, and state regulations related to alternative investments, ensuring that the company's services remain compliant and align with industry standards. Utilize analytical and technical skills to monitor performance, interpret data, and manage reporting on investor flows, NAV calculations, and fee structures. Develop and implement procedures to optimize service delivery, reduce client downtime, and lower support costs. Participate in business development efforts and support strategic growth initiatives by identifying client needs and proactively offering tailored solutions. What You Will Bring: Experience & Knowledge: 5+ years in retail alternative investments, especially in fund administration, or transfer agency operations, or investor servicing. Proven experience in client relationship management with a deep understanding of alternative investment products and distribution channels. Experience with wirehouses, independent broker-dealers (IBDs), registered investment advisors (RIAs), and intermediary platforms (e.g., iCapital, CAIS). Strong knowledge of regulatory compliance, SEC, FINRA, and state regulations specific to retail alternative investments. Solid background in managing client relationships in a financial services or wealth management context. Strong understanding of operational processes related to interval funds, non-traded REITs, BDCs, and other non-traditional fund structures. Experience working within SLA-driven environments with exposure to operational risk and quality management. Leadership & Interpersonal Skills: 3-5 years in a managerial or team leadership role, with a focus on managing associates and driving team performance. Proven ability to collaborate with diverse teams across various functions, ensuring effective communication and service delivery. Ability to manage priorities and coordinate resources across cross-functional teams to support client deliverables and resolve complex issues. Strong interpersonal skills with the ability to develop rapport and trust with clients and stakeholders. Excellent communication skills with the ability to convey technical or operational process information to non-technical audiences. Leadership or supervisory roles within a financial operations environment a plus. Technical & Analytical Skills: Experience with fund administration platforms, transfer agency systems, and performance reporting tools. Ability to analyze data, interpret investor flows, and work with technical teams to enhance client services. Strong computer proficiency in tools such as Microsoft Word, Excel, and Outlook, with the ability to navigate reporting systems. Service Orientation & Problem Solving: Strong service orientation with the ability to listen attentively to clients' needs and provide timely and effective solutions. Ability to manage multiple priorities, meet deadlines, and handle time-sensitive commitments effectively. Experience managing conflicts and persuading others to achieve positive outcomes. Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at ************************ Salary/wage rate is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. The expected base salary for the position in MA is between $70,000 USD to $130,000 USD. The expected base salary for the position in IL is between $100,000 USD to $155,000 USD. In addition to their salary, successful candidates may be eligible to receive an annual discretionary bonus and stock options. Applications will be accepted on an ongoing basis until the position is filled. #LI-RS1 #LI-HYBRID Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions.Colorado: Salary range for the position: $70,000 USD to $130,000 USD.

Full-time Description This position is responsible for generating new customers and new revenue while promoting our array of bin cleaning and product transfer services, helping agriculture customers at a fiscally responsible level. The ideal candidate requires an aggressive, dedicated professional who applies creativity, passion, and persistence to stop at nothing to grow and close new business. Positions reporting to this position: None Duties and Responsibilities: Apply a high-energy, quick pace approach to aggressively enter the marketplace, have a direct, immediate impact building relationships, penetrating barriers to entry, building relationships, identifying opportunities, and closing business Understands how to deliver a targeted elevator pitch to prospects with a focus on planned maintenance work more so than emergency work Builds relationships through effective communication with prospects and customers and particularly with key decisionmakers responsible for spending money. Develops and plans for project and revenue growth while upholding customer service requirements, driving profitability and expense control Serves as an advocate and problem-solver with customers and prospects while having their best interests in mind Involved to develop solutions when customers and prospects become reliant on others when equipment or storage challenges arise Identifies market trends and customer needs while assessing competitive threats Actively and aggressively fills sales opportunity pipeline Pass detailed background checks to gain access to company & customer property. Performs other incidental and related duties as required. Requirements Experience Requirements: Five years of related experience and/or training; or equivalent combination of education and experience. Must have experience managing accounts and building relationships with key decisionmakers, responsible for spending money. Familiarity in the agriculture industry is a major plus. Required Knowledge/ Skills: Proven proficiency to make cold calls to prospects and build productive relationships Creative and entrepreneurial flair while engaging in the relentless pursuit of growth Skill to make persuasive overtures to prospects resulting in closing new business Strong aptitude to learn technical information and communicate our storage cleaning and product transfer processes Polished verbal and writing skills, comfort in multi-tasking, aggressive prospecting Confident decision-making skills and analytical traits Problem-solving characteristics, and interpersonal skills Strong knowledge and comfort level with conceptual/strategic selling methodology Influence persuading others with a comfort level in negotiating rates & arrangements Confidence in operating tactically while remaining focused on strategic plans Coachability and comfort in being a productive member of a high-performing team Interest in being an integral part of a high-performing team while carrying forward the company growth strategy Physical and Environmental Demands: Must be able to lift/carry materials up to 50 lbs. Operate in a home office environment Possess polished written communication skills through proposals and e-mail correspondence along with verbal skills exhibited in person and by telephone Travel: Must be able to travel 70% of the time Travel will be by car for extended periods primarily through the states of Minnesota, Northern Wisconsin, Iowa, Nebraska, North Dakota and South Dakota Working Conditions: Indoor and external working environments The role involves some exposure to outside weather conditions, extreme cold, extreme heat, including wet and/or humid conditions The employee may be occasionally exposed to moving mechanical parts; high, precarious places; risk of electrical shock; vibration; fumes or airborne particles, toxic or caustic chemicals, explosives, and risk of radiation The noise level in the work environment is usually quiet (with exception of crew performing work on-site) Position interacts with operations leaders and crews, corporate office personnel and sales team members, customers, vendors, subcontractors, and rental companies. Salary Description $65,000.00 - $70,000.00 Yearly

Job DescriptionDescription: At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Key Accountabilities: 1) Client Relationship 2) Recurring Financial Metric for Assigned Account(s) 3) Continuous Improvement 4) Maximize Service Offerings Provided to All Clients Through Providing Recommendations to Team 5) Service Delivery and CSAT for Assigned Account(s) Job Summary: Technical Account Manager I (TAM) will have overall responsibility for an account or set of accounts as assigned. The TAM will be the primary Services contact for the client and the Account Executive for assigned client activities. The TAM will have responsibility for day-to-day account leadership and for client presentations related to ISG services, escalation resource for clients and ISG related actions as required. The role will liaison for all project activities from any ISG resource assigned to the clients that are supported by the TAM. Job duties also include end to end responsibility for delivery of service, SLA analysis and reporting, financial analysis, and customer satisfaction. Ongoing review to ensure all ISG service catalog offerings are being evaluated to implement to client (cross-sell) and working with delivery team to maximize account profitability targets. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will provide STRATEGIC OVERSITE to the position by: Supporting Account Executive to ensure client reviews are performed as required contractually and per governance model. Includes all operational and strategic client meetings. Monthly and Quarterly Business Reviews and ownership of all content related to services, operations, strategic technology recommendations and support presentation to client. Partnering with Solutions Architects to build and maintain assigned client technical roadmaps. Actively participating in monitoring of assigned client's technical projects with the Project Manager and technical team to ensure service delivery standards. Leveraging business and technical knowledge and expertise to drive business process improvements. Recognizing areas for internal improvement and work with teams to develop plans for implementation. You will utilize your ADMINISTRATIVE SKILLS to efficiently: Perform various administrative tasks as needed, including logistics for meetings and workshops, room bookings, catering, and visitor registration. Provide regular updates of the progress and status of specific projects and MSP activities. You will use your COLLABORATIVE SKILLS to: Interact closely with finance team to analyze ongoing financial reporting / charging and maximizing profitability for account(s). Coordinate meetings with customers, internal and cross-functional teams. Generate meeting materials and produce post-meeting deliverables. Effectively work with teams to identify / mitigate delivery risks and participate in the creation of risk mitigation plans. Collaborate across all business units to control resource requests while aligning to budgets and project plans Demonstrate a commitment to ISG Technology's Core Values. Support the Company by completing all other job duties assigned. You will use your TECHNICAL SKILLS to: Assure all onboarding activities, quality, and signoff on go-live as required for account(s). Manage day-to-day execution of project workstreams. Assist with the planning, tracking, documentation, and status updates for the project. Facilitate the definition of project scope, goals, and deliverables for specific projects, as assigned. Maintain a full understanding of each Managed Services solution including technical design, financial modeling, and contractual terms and conditions for each client. Use a variety of delivery management tools to manage progress, reviews, retrospectives, resource capacity, and level of effort. You will use your CUSTOMER SERVICE SKILLS to: Interact with leadership from delivery organization(s) supporting accounts to ensure proper delivery quality and services based on scope of services agreement. Ensure proper change management review and approval for any client related changes across services. Interact day to day with clients and act as focal point for client owned activities and deliverables related to any services provided You will use your LEADERSHIP SKILLS to: Exercise solid leadership skills combined with strong business acumen, excellent communication skills, and in-depth analytical capabilities. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Presentation - Deliver business, operational, and technical service presentations to audiences of 20-150 individuals. Leadership - Lead people and get results through others in a positive and inspiring manner. Management - Organize and manage multiple priorities. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items and communications in a timely manner. Requirements: You will meet the following educational, licensing, certification and work experience requirements: Bachelor's Degree or equivalent experience required. Experience in Technical Operations function, including solid experience dealing with customers, and internal teams, typically gained over 4-6 years required. Minimum 2 years' experience in an external or internal customer service delivery position. Experience working for an established managed or cloud services provider (MSP/CSP) preferred. Have a working knowledge of Microsoft Office Suite (Word, Excel and Outlook). Have a working knowledge of ConnectWise (or ITSM tooling as required), InfoSight, Auvik and CW RMM outputs, or related technologies is preferred. Have a working knowledge of multiple MSP Cloud based administration and licensing portals; Microsoft, Auvik, CW RMM, Barracuda, Webroot, FortiEDR, Knowbe4, and others is preferred. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun We believe it's important to take time outside of work to spend time with family and keep the wind in our sails. We collaborate and value sharing our unique perspectives. We're inclusive and create activities that align with people's interests and passions. Resilience We pride ourselves in meeting high-pressure challenges We never quit and demonstrate the ability to see daunting assignments through … successfully. Lead by Example We demonstrate courage in having crucial (and sometimes “tough”) conversations. We are reliable and highly accountable in our use of systems and tools. Continuous Improvement We're creative thinkers who can adapt to evolving situations. We're humbly confident, know our stuff, are willing to coach and be coached. We're willing to make “healthy” self-sacrifices for the greater good. “Team First” Initiative We are pro-active and stay on top of training and certifications. We willingly take on more responsibility if we see a need and can assist. We view individual accountabilities as representing the whole team. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Job DescriptionAbout Koita Agency Over the last 20 years our B2C and B2B sales agency has grown to 7 locations across 4 states. In South Florida we operate a Training Facility in Miami Lakes, a main office in Doral, and a new satellite in Hollywood, with continued expansion across Fort Lauderdale and West Palm Beach. We partner with regional providers in telecom, connectivity, energy, and home services to build high-performing field and inside sales teams, backed by hands-on coaching and a proven playbook. Role Summary Own an SMB territory across Overland Park/KC Metro. Work primarily warm/hot SMB demand, add targeted outreach to priority ZIPs, and drive a crisp discovery → proposal → close cycle. Post-sale, ensure early adoption to secure retention and referrals. What You Get Paid onboarding + weekly coaching; solution-specialist support for complex installs. Warm/hot lead flow; territory plans with ICP notes and ZIP priorities. Tiered offers and proposal templates to shorten cycles. Pipeline hygiene cadence (commit/best case) + forecast coaching. Path to Team Lead / Manager-in-Training. Your Role Sell to owners/GMs/site leaders; book on-site where it speeds decisions. Run discovery, tailor proposals, handle objections, and close. Maintain 3× pipeline coverage vs. monthly target; update next steps every touch. Coordinate clean activations; confirm adoption milestones in first 30-60 days. Share 2-3 weekly learnings to sharpen messaging and territory plan. What We're Looking For Proven B2B wins (tech/telecom a plus); discovery/negotiation mastery. KPI discipline; accurate notes, next steps, and close plans. CRM fluency; strong communication and follow-through. Valid driver's license + reliable transportation; Authorized to work in the U.S. Compensation 1099 contractor; commission-only with paid training + performance bonuses. Typical OTE $50,000-$90,000+ depending on territory and results. Our Hiring Process Apply → quick screen → interview with hiring lead → (optional) ride-along shadow → offer & background check. Why Koita Agency? We believe in the power of personal connections and have honed our sales craft for two decades. Our culture values integrity, community involvement, coaching, and real growth paths. Join a team that helps you learn fast, earn well, and move up.

Commercial Roofing experience is required to be considered for this position. Nations Roof is one of the largest and fastest growing commercial roofing contractors. As a result of our rapid growth, we offer more than a job…. we offer a challenging career in a company that values our employees. Purpose: To serve as a technical roofing resource to management team, provide reports and solution-based recommendations on company owned and leased properties. Premium Industry Wages and Exceptional Benefits: Salaried position (Knowledge and experience based) + commissions Company Vehicle, Phone and Computer Steady work year round Medical, Dental and Vision Benefits Accident and Disability Insurance Life Insurance 401(K) with employer match Principle Duties and Responsibilities: Conduct site visits and provide analysis of existing, BUR, Modified Bitumen, EPDM, TPO, PVC, metal roof and steep slope systems. Investigate and diagnose leak source to determine needed roof repairs and life cycle extension solutions. Provide alternatives, recommendations, and budget pricing - repair, restoration and replacement options depending on several factors. Follow up with management team to review proposals and necessary suggested repairs to close sales opportunities. Provide technical expertise and cultivate relationships with customers. Utilize database of completed projects and existing customers to provide roof inspections and other services. Establish new accounts by planning and organizing daily work schedule to call on prospects. Acquiring local and regional customers while servicing national clients. Other projects and duties as assigned by Manager. Requirements: 2-3 years commercial roofing experience Basic working knowledge of computer programs and phone software applications Organized person and enjoys working outside Lift and climb up and down a 30 ft+ ladder and many flights of stairs Capable of receiving instructions and clearly explain problems and solutions to customers Abide by all job-site safety requirements, including PPE, and fall protection Must be team orientated and be willing to perform based on the company's Core Values A valid driver's license and insurable driving record The preceding job description has been designed to indicate the general nature and level of work to be performed. It is not meant to be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job. We are an Equal Employment Opportunity and E-Verify compliant Employer. Our company is a Drug Free Workplace. Please no recruiters. Local candidates will be given preference. All candidates must be authorized to work in the U.S. APPLY

The Aftermarket/OEM Sales Manager is responsible for leading sales initiatives for original equipment manufacturer (OEM) and aftermarket parts and services. This role drives revenue growth through strategic account management, customer relationship development, and market expansion within the industrial and specialty vehicle sectors. The manager ensures customer satisfaction, identifies new sales opportunities, and collaborates with production and engineering teams to deliver high-quality solutions that meet client needs. Key Responsibilities: Develop and execute sales strategies to achieve OEM and aftermarket revenue targets. Build and maintain strong relationships with distributors, dealers, and end customers. Identify and pursue new business opportunities within existing and emerging markets. Manage and grow OEM accounts, ensuring alignment with production schedules and customer demand. Oversee aftermarket parts programs, including pricing, promotions, and product availability. Collaborate with supply chain, production, and engineering teams to ensure timely delivery and technical accuracy of parts and components. Forecast sales trends and prepare regular performance and market reports for management. Monitor competitor activity and market conditions to inform strategic planning. Lead, train, and support sales representatives or distributors to achieve consistent performance. Represent the company at trade shows, industry events, and customer meetings. Support warranty, service, and technical support teams in resolving customer issues. Requirements Qualifications: Education & Experience: Bachelor's degree in Business, Marketing, or related field (or equivalent experience). Minimum 5-7 years of experience in sales management within manufacturing, automotive, or industrial equipment sectors. Proven success managing OEM or aftermarket sales channels. Skills & Competencies: Strong knowledge of mechanical components, parts distribution, and supply chain processes. Excellent negotiation, communication, and customer service skills. Analytical and strategic thinker with strong business acumen. Proficient in CRM software and Microsoft Office Suite. Ability to travel domestically and internationally as needed (up to 30%). Key Performance Indicators (KPIs): Achievement of annual sales and margin targets. Growth of key accounts and new customer acquisition. Customer satisfaction and retention rates. Inventory turnover and forecast accuracy. Dealer/distributor performance improvement. Work Environment: This role operates in a professional office and manufacturing environment. Occasional visits to customer sites, trade shows, and production facilities are required.

**What Account Management contributes to Cardinal Health:** **Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.** **Responsibilities:** **Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs** **Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service** **Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives** **Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions** **Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.** **Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives** **Track, measure, and report key performance indicators monthly** **Build and maintain long-term trusted relationships with customer to support retention and growth of the account** **Qualifications:** **Bachelor's degree in related field, or equivalent work experience, preferred** **2-4 years of customer management experience, preferred** **Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred** **Demonstrated ability to work in a fast-paced, collaborative environment, preferred** **Highly motivated and able to work effectively within a team, preferred** **Strong communication skills with the ability to build solid relationships. preferred** **Ability to travel to customer locations, as needed is preferred** **What is expected of you and others at this level:** **Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks** **Works on projects of moderate scope and complexity** **Identifies possible solutions to a variety of technical problems and takes actions to resolve** **Applies judgment within defined parameters** **Receives general guidance may receive more detailed instruction on new projects** **Work reviewed for sound reasoning and accuracy** **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. **Medical, dental and vision coverage** **Paid time off plan** **Health savings account (HSA)** **401k savings plan** **Access to wages before pay day with my FlexPay** **Flexible spending accounts (FSAs)** **Short- and long-term disability coverage** **Work-Life resources** **Paid parental leave** **Healthy lifestyle programs** **Application window anticipated to close:** 1/17/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Why Choose Haas & Wilkerson? At Haas and Wilkerson Insurance, we believe insurance is about more than policiesits about protecting joy. As a family-owned agency since 1939, weve partnered with some of the most iconic names in the family entertainment industryfrom amusement parks and fairs to festivals, carnivals, trampoline parks, and rodeos. The work we do makes it possible for families across North America to create memories that last a lifetime. And were proud that others have noticed: Named as a 2025 Best Places to Work by the Kansas City Business Journal Listed on the 2025 Top 100 Independent P/C Agencies by the Insurance Journal Recognized as a 2025 Best Practices Agency by the Big I Listed on the Top 200 Fast Growing Companies by the Kansas City Business Journal Because were family-owned, we know what matters most: family. Supporting our team members and their families is at the forefront of our culture. Yes, we offer competitive pay and excellent benefitsbut we also believe in creating a workplace thats encouraging, fun, and empowering. Heres a snapshot of what our team members enjoy: Affordable health insurance with three plan options Generous 401(k) match of 6% of your compensation Paid maternity and paternity leave Hybrid work arrangement Excellent PTO program (up to 5 weeks off annually based on tenure) Competitive pay with annual salary increases Ten paid holidays, including your birthday Casual dress attire every day Bonuses for milestone anniversaries, holidays, and referrals Flexible schedules to support your family Opportunities to give back through community campaigns and volunteer events Financial support for professional certifications and continuing education A leadership team that is truly engaged and invested in your growth Position Summary Our Specialty Programs division is currently seeking an Account Manager to join our Amusements team. This position is an excellent opportunity for a service-minded, enthusiastic customer service professional. This role primarily supports our clients in the family entertainment industry, including carnivals, fun centers and amusement parks. This role provides producers with excellent support for establishing and servicing new business accounts, enhances and solidifies client relationships through exceptional service, and focuses on business retention for existing accounts. The position requires a strong understanding of general liability and excess liability and proficient knowledge of property, automobile, directors and officers liability. This person is a vital part of a mid-size team and assists in all aspects of the day-to-day servicing of clients. Primary Responsibilities Build and maintain strong relationships with assigned clients through effective communication, quality service, responsiveness and accuracy. Meeting or surpassing our client service expectations in accordance with agency standards and workflows. Provide needed information to and resolution of issues for clients. Maintain working knowledge of client data including policy information, significant dates and deadlines, and changes to client records. Complete client servicing tasks related to new and renewal business including applications, marketing, rating, quoting, and ordering policies. Maintain current and accurate client databases and electronic files. Adhere to agency and departmental policies, processes and procedures, including errors & omission standards. Assist in account processing by preparing pre-renewals and proposals, invoicing, and checking policies. Resolve issues relating to accounting or client billing. Escalate or advise the Account Executive, Producer and/or Client Services Director on client issues as appropriate. Requirements A bachelors degree from a four-year university or college is strongly valued. A High School diploma or GED is required. Candidates must have at least three (3) years of experience in servicing commercial insurance accounts, five (5) years preferred. The ability to read and interpret contracts is critical. Candidate must have their State Property and Casualty License or the ability to obtain license within 60 days. Successful candidates will have excellent written, verbal, and interpersonal communication skills. The successful candidate also will be service-oriented with a sense of urgency to meet time sensitive deadlines and have the ability to excel in a rapidly changing environment. Strong organizational skills, high detail orientation and proficiency with Microsoft Office programs is required. Experience using an agency management system is highly valued. Previous experience utilizing Vertafore products is ideal. The ideal candidate is a self-motivated individual with a broad knowledge base of foundational insurance principles for various business industries. Previous experience working for an insurance broker is highly preferred. About Us Haas and Wilkerson Insurance is a family-owned, independent insurance brokerage based in Kansas City, serving organizations across North America for more than 85 years. We are nationally recognized for our expertise in niche marketsincluding amusements, fairs, festivals, rodeos, waterparks, and trampoline parksas well as our full-service commercial and personal insurance offerings. We believe in growthin our business, our community, and our people. Thats why we focus on building a workplace where our team members are supported, celebrated, and inspired. Join us, and help protect the joy that families experience every day. Apply today and discover why Haas & Wilkerson Insurance is more than just a careerits a place where your work has purpose. PI806a13e40493-31181-38962751

Signers National is a leading insurance platform that provides a range of brokerage and underwriting services to organizations of all sizes. Starting in 2008 as a small retail broker focused on nonprofit & human service organizations, Signers has since expanded its portfolio to include commercial real estate and transportation. Signers is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives, and we strive to do the same for our employees. Member Company: Lamb Insurance Services ABOUT THE ROLE In this role you will be responsible for soliciting prospective clients utilizing our industry-leading proprietary resources, building strong relationships, and gathering the information necessary to properly quote and sell insurance coverage that your prospects need to effectively manage their risk and exposure. ROLE RESPONSIBILITIES Client Executives are responsible for meeting production goals and the direct selling of insurance to new and existing clients. Consistently reach out telephonically to new prospects from our extensive, proprietary prospect database to create new opportunities for policy placement. Lead consulting efforts with prospects to identify their insurance needs and work with Lamb's in- house carrier relations team to deliver the best insurance solutions from industry-leading carriers. Work closely with Lamb-assigned Account Managers to service “your book” of acquired clients to deliver both effective on-going insurance solutions and the highest possible level of client satisfaction. Participate in Lamb's in-house training programs to maintain expertise regarding products in the insurance market as well as optimize effective sales and servicing strategies. QUALIFICATIONS Bachelor's degree. Demonstrates our Core Values: Work Ethic, Passion, Caring, Effectivity, Humility Signers is a proud Equal Opportunity Employer. Signers is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Signers will not tolerate discrimination or harassment based on any of these characteristics. We believe that variety in experience makes us stronger as individuals, as communities, and as a company. Fostering an environment where all employees feel empowered to bring their authentic self to work is our priority

Lamb is the leading commercial insurance broker dedicated to non-profits and social services organizations nationwide. Lamb is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives, and we strive to do the same for our employees. Lamb has been recognized as one of the best places to and we are proud of our culture! ABOUT THE ROLE In this role you will be responsible for soliciting prospective clients utilizing our industry-leading proprietary resources, building strong relationships, and gathering the information necessary to properly quote and sell insurance coverage that your prospects need to effectively manage their risk and exposure. ROLE RESPONSIBILITIES Client Executives are responsible for meeting production goals and the direct selling of insurance to new and existing clients. Consistently reach out telephonically to new prospects from our extensive, proprietary prospect database to create new opportunities for policy placement. Lead consulting efforts with prospects to identify their insurance needs and work with Lamb's in- house carrier relations team to deliver the best insurance solutions from industry-leading carriers. Work closely with Lamb-assigned Account Managers to service “your book” of acquired clients to deliver both effective on-going insurance solutions and the highest possible level of client satisfaction. Participate in Lamb's in-house training programs to maintain expertise regarding products in the insurance market as well as optimize effective sales and servicing strategies. QUALIFICATIONS Bachelor's degree. Demonstrates our Core Values: Work Ethic, Passion, Caring, Effectivity, Humility Lamb is a proud Equal Opportunity Employer. Lamb is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Lamb will not tolerate discrimination or harassment based on any of these characteristics. We believe that variety in experience makes us stronger as individuals, as communities, and as a company. Fostering an environment where all employees feel empowered to bring their authentic self to work is our priority

Full-time Description At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Key Accountabilities: 1) Client Relationship 2) Recurring Financial Metric for Assigned Account(s) 3) Continuous Improvement 4) Maximize Service Offerings Provided to All Clients Through Providing Recommendations to Team 5) Service Delivery and CSAT for Assigned Account(s) Job Summary: Technical Account Manager I (TAM) will have overall responsibility for an account or set of accounts as assigned. The TAM will be the primary Services contact for the client and the Account Executive for assigned client activities. The TAM will have responsibility for day-to-day account leadership and for client presentations related to ISG services, escalation resource for clients and ISG related actions as required. The role will liaison for all project activities from any ISG resource assigned to the clients that are supported by the TAM. Job duties also include end to end responsibility for delivery of service, SLA analysis and reporting, financial analysis, and customer satisfaction. Ongoing review to ensure all ISG service catalog offerings are being evaluated to implement to client (cross-sell) and working with delivery team to maximize account profitability targets. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will provide STRATEGIC OVERSITE to the position by: Supporting Account Executive to ensure client reviews are performed as required contractually and per governance model. Includes all operational and strategic client meetings. Monthly and Quarterly Business Reviews and ownership of all content related to services, operations, strategic technology recommendations and support presentation to client. Partnering with Solutions Architects to build and maintain assigned client technical roadmaps. Actively participating in monitoring of assigned client's technical projects with the Project Manager and technical team to ensure service delivery standards. Leveraging business and technical knowledge and expertise to drive business process improvements. Recognizing areas for internal improvement and work with teams to develop plans for implementation. You will utilize your ADMINISTRATIVE SKILLS to efficiently: Perform various administrative tasks as needed, including logistics for meetings and workshops, room bookings, catering, and visitor registration. Provide regular updates of the progress and status of specific projects and MSP activities. You will use your COLLABORATIVE SKILLS to: Interact closely with finance team to analyze ongoing financial reporting / charging and maximizing profitability for account(s). Coordinate meetings with customers, internal and cross-functional teams. Generate meeting materials and produce post-meeting deliverables. Effectively work with teams to identify / mitigate delivery risks and participate in the creation of risk mitigation plans. Collaborate across all business units to control resource requests while aligning to budgets and project plans Demonstrate a commitment to ISG Technology's Core Values. Support the Company by completing all other job duties assigned. You will use your TECHNICAL SKILLS to: Assure all onboarding activities, quality, and signoff on go-live as required for account(s). Manage day-to-day execution of project workstreams. Assist with the planning, tracking, documentation, and status updates for the project. Facilitate the definition of project scope, goals, and deliverables for specific projects, as assigned. Maintain a full understanding of each Managed Services solution including technical design, financial modeling, and contractual terms and conditions for each client. Use a variety of delivery management tools to manage progress, reviews, retrospectives, resource capacity, and level of effort. You will use your CUSTOMER SERVICE SKILLS to: Interact with leadership from delivery organization(s) supporting accounts to ensure proper delivery quality and services based on scope of services agreement. Ensure proper change management review and approval for any client related changes across services. Interact day to day with clients and act as focal point for client owned activities and deliverables related to any services provided You will use your LEADERSHIP SKILLS to: Exercise solid leadership skills combined with strong business acumen, excellent communication skills, and in-depth analytical capabilities. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Presentation - Deliver business, operational, and technical service presentations to audiences of 20-150 individuals. Leadership - Lead people and get results through others in a positive and inspiring manner. Management - Organize and manage multiple priorities. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items and communications in a timely manner. Requirements You will meet the following educational, licensing, certification and work experience requirements: Bachelor's Degree or equivalent experience required. Experience in Technical Operations function, including solid experience dealing with customers, and internal teams, typically gained over 4-6 years required. Minimum 2 years' experience in an external or internal customer service delivery position. Experience working for an established managed or cloud services provider (MSP/CSP) preferred. Have a working knowledge of Microsoft Office Suite (Word, Excel and Outlook). Have a working knowledge of ConnectWise (or ITSM tooling as required), InfoSight, Auvik and CW RMM outputs, or related technologies is preferred. Have a working knowledge of multiple MSP Cloud based administration and licensing portals; Microsoft, Auvik, CW RMM, Barracuda, Webroot, FortiEDR, Knowbe4, and others is preferred. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun We believe it's important to take time outside of work to spend time with family and keep the wind in our sails. We collaborate and value sharing our unique perspectives. We're inclusive and create activities that align with people's interests and passions. Resilience We pride ourselves in meeting high-pressure challenges We never quit and demonstrate the ability to see daunting assignments through … successfully. Lead by Example We demonstrate courage in having crucial (and sometimes “tough”) conversations. We are reliable and highly accountable in our use of systems and tools. Continuous Improvement We're creative thinkers who can adapt to evolving situations. We're humbly confident, know our stuff, are willing to coach and be coached. We're willing to make “healthy” self-sacrifices for the greater good. “Team First” Initiative We are pro-active and stay on top of training and certifications. We willingly take on more responsibility if we see a need and can assist. We view individual accountabilities as representing the whole team. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

**At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.** **What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs + Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service + Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives + Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions + Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed. + Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives + Track, measure, and report key performance indicators monthly + Identify opportunities for process improvement and implement solutions to enhance efficiency, quality, and overall performance + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **Qualifications:** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of professional experience; direct customer-facing experience, preferred + Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Highly motivated and able to work effectively within a team, preferred + Strong communication skills with the ability to build solid relationships and deliver high quality presentations, preferred + Ability and willingness to travel occasionally, as business needs require is preferred **What is expected of you and others at this level:** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/18/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************