Account manager jobs in Saint Clair Shores, MI - 1,337 jobs
All
Account Manager
Client Executive
Route Sales Manager
Commercial Lines Account Manager
Midwest Regional Manager
Account Executive
Business Development Manager
Regional Sales Manager
National Account Manager
Automotive Tool Sales/Route Manager - Full Training
Mac Tools 4.0
Account manager job in Warren, MI
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
$45k-51k yearly est. 14d ago
Looking for a job?
Let Zippia find it for you.
Business Development Manager
Aegis Worldwide 4.2
Account manager job in Shelby, MI
Job Title: Business Development Manager - Building & Construction
Reports To: Director of Business Development
This role is responsible for driving growth within the Building & Construction market by combining market strategy, customer engagement, and commercial execution. The Business Development Manager will identify new business opportunities, develop and execute go-to-market strategies, and convert demand into profitable, long-term growth.
This position requires a balance of strategic planning and hands-on execution, working closely with internal teams and external partners to launch solutions, strengthen customer relationships, and build a sustainable sales pipeline. The ideal candidate brings deep experience within commercial, infrastructure, or industrial construction markets.
Key Responsibilities
Develop and execute business development and go-to-market strategies focused on the Building & Construction sector
Identify priority applications, target customers, and sales channels to drive market expansion
Build and manage strong relationships with contractors, builders, developers, OEMs, distributors, architects, engineers, specifiers, and industry partners
Serve as the voice of the customer by identifying challenges, unmet needs, and evolving market trends
Represent the company at construction industry events, trade shows, and professional associations
Monitor competitive activity, customer requirements, and applicable building codes, regulations, and industry standards
Support product and innovation strategies by sharing market insights with engineering, R&D, and product teams
Commercial Leadership & Execution
Lead complex sales cycles from early engagement through contract negotiation and award
Drive revenue growth through new customer acquisition, upselling, and strategic account expansion
Collaborate cross-functionally with engineering, operations, quality, finance, and legal teams to deliver customer solutions
Manage commercial activities including lead qualification, sampling, prototyping, product launches, and production ramp-up
Maintain accurate sales forecasts, account plans, and pipeline reporting
Support strategic partnerships, joint development agreements, and long-term supply contracts
Participate in cross-functional initiatives focused on continuous improvement and operational excellence
Financial Accountability
The Business Development Manager is responsible for delivering profitable growth by balancing pricing strategy, volume commitments, and customer value. This role requires a strong understanding of cost structures, market pricing, and value-based selling to ensure sustainable margins and long-term success.
Qualifications
Bachelor's degree in Business, Engineering, Construction Management, Architecture, or a related field (or equivalent experience)
7-10+ years of experience in B2B business development, sales, or growth roles within the Building & Construction industry
Proven ability to develop strategy and translate it into measurable revenue growth
Strong understanding of construction markets, sales channels, project delivery models, and industry standards
Solid financial and commercial acumen, including pricing and contract negotiation
Experience selling technical products, building materials, or engineered solutions
Proficiency with CRM systems and sales performance tools
Strong communication and presentation skills with the ability to engage stakeholders at all organizational levels
Willingness to travel up to 50%
Compensation & Benefits
Competitive total compensation package
Company-paid medical, dental, and vision coverage
Onsite medical clinic
Generous 401(k) contributions
Comprehensive wellness programs focused on overall well-being
$82k-119k yearly est. 3d ago
National Security Account Manager
Inter-Con Security 4.5
Account manager job in Dearborn, MI
Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.
Inter-Con employs over 30,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.
Inter-Con is Everywhere Security Matters.
Job Summary
The National AccountManager reports to the Senior Vice President of Operations. The major responsibilities of the position include, but are not limited to, the following duties:
Manage daily Security Officer operational staffing requirements and administrative functions, meeting business goals and objectives for a national account across North America.
Conduct quality assurance inspections, monitor, and manage their direct management team, along with the Security Officers in the assigned region
Ensure subordinate supervisors understand and deliver orders, ensure sufficient resources are available to support and/or establish posts in a timely fashion, and are appropriately filled according to contract requirements and post orders
Serve as Inter-Con's National contract liaison with client representatives to ensure delivery of the highest quality of service within a limited turnaround time
Oversee the training and operational employment of AccountManagers, Field Supervisors and Security Officers
Ensure the highest standards of conduct, appearance, performance, and training are being met at all times
Keep the Senior Vice President of Operations apprised of contract performance by accurately communicating status of compliance and identifying any deficiencies in a timely manner
Other Requirements or Competencies
Can independently develop reports, spreadsheets, diagrams, charts, graphs, and other products that may be needed. (e.g. - MS Word, Excel, Access, SharePoint).
An understanding of security operations and contracts management preferred.
Understand operational KPIs and ability to utilize data to drive operations.
Strong interpersonal, critical thinking, time management, and multi-tasking skills required.
A great communicator that gets the value of teamwork. Able to interact in a corporate environment and effectively communicate with all levels of management.
Must be flexible and possess the ability to meet deadlines in a high tempo, ever changing, fast paced, sometimes stressful environment.
A dependable team player with business maturity, enthusiasm, and a positive work attitude.
Customer Service orientation required.
Must be able to travel up to 20% to all facilities in the Southern California and Nevada areas.
Education and Experience:
Preferred candidate has either an honorable military discharge, a Bachelor's degree or 10 years' experience in an operations management and project management role.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Various periods of operating, transiting, maneuvering in the field environments.
Must be able to lift up to 15 pounds at times.
Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing when providing phone service.
Duties, responsibilities, and activities may change at any time with or without notice.
Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.
$93k-120k yearly est. 3d ago
Account Manager
Image360 3.4
Account manager job in Plymouth, MI
We're growing-and looking for a creative problem-solver to grow with us!
Image360 is hiring a client-focused AccountManager to help businesses turn bold ideas into powerful visual experiences. If you thrive in a fast-paced environment, love building relationships, and want to be part of a team that transforms concepts into custom signage and graphics, we'd love to hear from you.
About the Role:
The AccountManager will serve as the primary liaison between the company and its key clients, ensuring the delivery of exceptional service and fostering long-term relationships. This role focuses on managing large accounts, driving account development, and identifying opportunities for new business growth within assigned territories.
The successful candidate will be responsible for understanding client needs, coordinating internal resources, and delivering tailored solutions that align with client objectives. By maintaining a deep knowledge of the market and competitive landscape, the AccountManager will contribute to the company's strategic sales goals and revenue targets.
Ultimately, this position is critical in sustaining customer satisfaction, expanding account portfolios, and supporting regional sales initiatives at IMAGE360. Plymouth.
Minimum Qualifications:
Bachelor's degree in Business Administration, Marketing, or a related field.
Minimum of 3 years of experience in accountmanagement or sales, preferably handling large or national accounts.
Proven track record of meeting or exceeding sales targets and managing key customer relationships.
Strong communication and negotiation skills with the ability to influence decision-makers.
Proficiency in CRM software and Microsoft Office Suite.
Preferred Qualifications:
Exceptional organizational skills with the ability to manage multiple client projects, timelines, and deliverables simultaneously
Proven ability to act as a liaison between clients and internal teams, especially installation crews, ensuring clear communication and smooth execution
Strong attention to detail when coordinating project specs, site requirements, and installation logistics
Ability to anticipate client needs and proactively communicate updates or changes to production and installation teams
Experience scheduling and tracking installations, ensuring deadlines are met and quality standards are upheld
Comfortable working in a fast-paced environment with shifting priorities and client demands
Responsibilities:
Manage and grow large and key customer accounts by building strong, trust-based relationships.
Develop and execute account plans to achieve sales targets and maximize revenue opportunities.
Identify and pursue new business development opportunities within existing and prospective accounts.
Collaborate with inside sales and cross-functional teams to ensure seamless service delivery and customer satisfaction.
Monitor market trends and competitor activities to proactively address client needs and maintain a competitive edge.
Prepare and present regular reports on account status, sales forecasts, and pipeline development to senior management.
Negotiate contracts and pricing agreements in alignment with company policies and client expectations
Work environment
Professional corporate and team-oriented environment.
Onsite work 5 days a week with travel to customer sites when required.
Physical demands
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Standard business hours although some overtime may be required to meet deadlines or manage unexpected issues
Travel required
Regular travel to customer site - mainly Southeast Michigan.
$66k-107k yearly est. 13h ago
Class A CDL-Midwest Regional Dry Van -Home Weekly - $1200 Weekly!
Amwap Services LLC
Account manager job in Detroit, MI
About the job Class A CDL-Midwest Regional Dry Van -Home Weekly - $1200 Weekly! Please read entire Ad 3 Months Class A 53 Tractor Trailer/ Flatbed Experience within past 3 years Required (Not Counting school) No Sap Drivers Hair Follicle Drug Screening Clean CDL = No Incidents or Accidents within past year!
Midwest Regional Dry Van
Home Weekly
$1200 Weekly Average
: Join a specialized fleet designed with drivers in mind. With weekly 34-hour resets and regionalized freight tailored to your needs, we balance the weekly home time you want with the miles to keep you moving.
Regionalized Freight: Freight for our Regional Fleet is focused in specific regions, allowing for consistent home time and manageable routes that meet your needs.
Average Weekly Miles: Drivers typically run 2,000 miles per week depending on Hours of Service (HOS) and availability.
Average Weekly Pay: $1200 gross per week.
Average Length of Haul: 300 miles.
Freight Type: 100% no-touch freight, with 50-60% drop & hook and 40-50% live unload.
Equipment and Support:
Drive in 2021 or newer Freightliner Cascadias or Kenworths.
Get 24/7 access to operations supportno matter the time or day.
Vacation Package:
1 year = 1 week
3 years = 2 weeks
7 years = 3 weeks
15 years = 4 weeks
Pay and Bonuses:
Detention Pay: $12.50 per hour after the second hour.
Layover/Breakdown Pay: $100 per day.
Performance Bonus: Earn up to an additional 3 CPM based on safety, mileage, and productivity, starting the first of the month following your hire date. Must be an active OTR driver at the time of bonus payout to qualify.
Please apply with updated resume showing all 53 Tractor Trailer experience or
Text what city youre in and how much 53 TT experience to Benny ************ (TEXT ONLY)
3 Months Class A 53 Tractor Trailer/ Flatbed Experience within past 3 years Required (Not Counting school)
No Sap Drivers
Hair Follicle Drug Screening
Clean CDL = No Incidents or Accidents within past year!
Job Type: Full-time
Pay: $1,200.00 - $1,300.00 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid orientation
Paid time off
Paid training
Passenger ride along program
Pet rider program
Referral program
Vision insurance
Supplemental Pay:
Detention pay
Layover pay
Signing bonus
Trucking Driver Type:
Company driver
Solo driver
$1.2k-1.3k weekly 1d ago
Account Executive
ODX Health
Account manager job in Farmington Hills, MI
Are you a healthcare-savvy relationship builder who understands the unique needs of providers and the value of high-quality diagnostic services? We're seeking a results-oriented Account Executive to represent our laboratory services to physicians, clinics, and healthcare organizations. In this role, you'll educate providers on the clinical and operational advantages of partnering with a lab that values personalized service, rapid turnaround times, and rigorous compliance with healthcare regulations. You'll be instrumental in expanding our client base, deepening existing relationships, and ensuring that every provider you work with receives exceptional support and reliable diagnostics they can trust. By building strong relationships and understanding the real-world challenges clinicians face, you'll serve as both an advocate and a resource-ensuring our clients have the tools they need to care for their patients with confidence. This is your opportunity to make a meaningful impact in patient care while helping grow a respected, mission-driven laboratory. If you're driven by purpose, passionate about healthcare, and ready to build something meaningful, we'd love to meet you.
Company Description
At ODX Health, our mission is to provide accurate, timely, and reliable clinical laboratory services that support exceptional patient care and advances public health. We are committed to scientific excellence, operational integrity, and compassionate service. Through innovation, continuous improvement, and a dedicated team of professionals, we strive to be a trusted partner to healthcare providers and a vital contributor to the well-being of the communities we serve.
Responsibilities
Identify, attract, develop, and maintain strong relationships with healthcare providers to drive utilization of the company's clinical lab services in full compliance with all applicable federal and state regulations.
Promote and communicate the value of the lab's services to current and prospective clients through ethical, informative, and targeted outreach strategies.
Represent and uphold the company's brand, mission, and commitment to quality in all external interactions.
Serve as a trusted advisor and lead liaison for assigned clients, ensuring clear communication, service excellence, and understanding of applicable compliance standards.
Identify and develop new business opportunities while supporting growth within existing client accounts by recognizing areas for improvement and providing client-focused solutions.
Execute approved public relations and marketing strategies that align with the company's goals and objectives.
Participate in and contribute to company-led marketing and outreach projects as assigned.
Ensure the successful and timely implementation and delivery of lab services and related supplies for all clients.
Supervise and coordinate the activities of AccountManagers or internal teams as needed to support business development efforts.
Analyze and identify new market opportunities, and collaborate with executive leadership to develop outreach strategies tailored to those markets.
Prepare and submit accurate, timely reports on client activity, compliance issues, and business development progress.
Travel as needed to meet with clients, attend events, or support service implementation.
Act as a conduit of information between the company and its clients, transparently communicating client feedback, service needs, and any developments that may affect the business relationship.
Requirements
Bachelor's degree in business, marketing, or related field (preferred).
3+ years of experience in accountmanagement, business development, or sales in a healthcare or laboratory services setting.
Strong knowledge of healthcare industry regulations, including federal and state compliance requirements.
Proven track record of client acquisition and relationship management.
Exceptional communication, interpersonal, and organizational skills.
Ability to work independently and collaboratively in a fast-paced, results-driven environment.
Willingness to travel regularly.
$57k-93k yearly est. 13h ago
Regional Sales General Manager
Chiron America Inc. 4.2
Account manager job in Detroit, MI
Job Title: Regional Sales General Manager
Department: Sales
Reports To: Vice President of Sales and Marketing
The Regional sales General Manager is responsible for generating revenue, implementing strategies to increase sales and obtaining new business opportunities by developing and maintaining strong relationships with customers, dealers, and their direct reports. This role will be responsible for the performance of all Regional Sales Managers reporting to them and the performance of their territories. Within this structure the Regional Sales General Manager will be responsible for the effectiveness of agent relationships and the consistency of how CHIRON works with agents to generate sales opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Develop strategies and tactical plans to achieve sales goals and increase market share working in the direct assigned territory and working with the RSMs that report directly to this position.
Drive territory sales and development through regular RSM and customer interaction and by providing information on available products and services.
Provide regular reporting of key account activities, sales win/loss and competitive updates within all territories.
Prepare and present sales presentations to create product understanding/awareness and to ensure these sales materials are applied effectively and consistently across all territories.
Monitor and report on market trends and conditions, competitive products and pricing, sales activities of competitors, existing and new product sales potential, and other related information as appropriate. This information must be pulled from the RSMs reporting to this role.
Identify and properly qualify business and customer opportunities and compile list of prospective sales/leads from all territories.
Manage assigned territories to identify and meet with existing and prospective customers and provide sales presentations and product updates. Support all RSMs to do the same.
Work with Proposal Engineers to quote projects and deliveries, including complete and accurate costings and anticipated savings in production costs through time studies. A balance must be struck between this role and what is expected from the RSMs.
Working with other functional groups, prepare sales contracts and deal sheets according to company procedures.
Prepare reports of business transactions and maintain a database of all quotes for sales review and follow-up. Drive the RSMs to do the same.
Investigate and help resolve customer satisfaction issues. Take charge in all territories so the RSMs may focus on selling and not get bogged down with quality issues. Strike a balance.
Actively manage weekly sales itinerary to adequately cover assigned territory in a time-efficient manner and ensure the RSMs in all territories are doing the same. This role must specifically focus on the sales activities of the RSMs and ensure they are using their time effectively. A balance of “on the road”, in office and other must be achieved and effective.
Prepare sales call reports and monthly 30-60-90 sales forecasts and ensure the RSMs do the same.
Works with and manages Agents and Agent strategies where applicable. This must be done consistently across all territories.
Attend territory trade shows when it makes sense to do so and drive local and regional events to increase brand awareness.
Be 100% accountable to the performance and results generated by all RSMs reporting to this role.
Schedule performance and review meetings with the assigned regional sales managers
TRAVEL:
50 - 80% travel is anticipated. Routine travel to various domestic customer and distributor locations will be required. A valid driver's license and passport are required for this position.
EDUCATION and/or EXPERIENCE:
Bachelor's degree in engineering, sales/marketing, business administration or relevant field.
5 years of experience in the machine tool industry and/or high-volume parts manufacturing industry.
Held a Leadership role in the area of sales for a minimum of five (5) years.
KNOWLEDGE and SKILLS:
Strong leadership and people management skills
Excellent verbal and written communication skills; drives open collaboration.
Strong negotiation and presentation skills
Demonstrated ability to build effective relationships
Highly organized and comfortable with cold calling techniques
Highly self-motivated and self-directed
Excellent time and territory management skills
Proficiency with a CRM
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, handle, or grasp objects and talk or hear. Regularly operates a computer and other office equipment such as printers and copy machines. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, or crouch. The employee must occasionally lift and/or move objects up to 25 pounds.
$56k-78k yearly est. 4d ago
Commercial Lines Account Manager
Mason-McBride Insurance
Account manager job in Troy, MI
About Us
At Mason-McBride Insurance, we take pride in our century-long legacy as a trusted insurance advisor. Established in 1916, our mission remains to provide guidance and protection through commercial insurance, personal insurance, and employee benefits. We are proud to be a second-generation family business, where the values of our founders - integrity, professionalism, and unwavering dedication - continue to be the cornerstone of everything we do. Mason-McBride offers a broad spectrum of insurance services. Whether it's personal insurance like home, auto, life, and umbrella policies, or business insurance covering commercial property, general liability, and workers' compensation, we have you covered. We also specialize in employee benefits, including health, dental, and vision insurance.
Commercial Lines AccountManager
Responsibilities:
Respond to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Build and maintain client relationships by providing exceptional customer service.
Process all policies, endorsement changes, invoices, binders, certificates of insurance, documentation activities etc., according to agency procedures and within agency timelines.
Process customer policy change requests.
Secure all Trailing Documents from customers.
Complete Evidence of Insurance requests.
Generate insurance quotes.
Document each client contact in eAgent.
Verify phone numbers, addresses and email addresses with each client contact and update client information.
Handle all incoming claims calls from customers and follow up.
Thoroughly understand and follow all underwriting, rating, and compliance requirements.
Ask each client for referrals and explain our referral program.
Treat each client contact as a cross and up-sell opportunity including financial products.
Maintain knowledge of new products.
Share training and education knowledge and expertise with team members.
Qualifications:
Michigan Property and Casualty License
Minimum of 3 years of managing and servicing a small to mid-sized Commercial Lines book of business; premiums range from $2500 to $50,000
Multi-state Workers' Compensation and Class Coding experience a plus
Familiarity with Surplus Lines placements and Lloyd's market
Knowledge of Insurance guidelines
Working knowledge of AMS360 highly desired
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable
Strong communication skills, both oral and written
Possess an upbeat, positive, and enthusiastic attitude
Be a great self-starter with a sense of urgency
Must have ability to multi-task
Problem-solving capabilities
Works well with other employees and is a team player
Strong work ethic and leadership skills
Ability to tactfully handle stressful and difficult situations
Hours: Monday-Friday, 8:00am-4:30pm
Office Location: 3155 W Big Beaver Road, Suite 125, Troy, MI 48084
Benefits:
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
$49k-64k yearly est. 1d ago
Large Commercial Lines Account Manager
Guy Hurley Insurance & Surety Services
Account manager job in Rochester, MI
About Us
Guy Hurley, LLC is a leading insurance agency based in Rochester Hills, Michigan, specializing in comprehensive insurance and bonding solutions for businesses and our personal lines clients. As insurance professionals, we are committed to helping people just like you find solutions for all your insurance needs. Once we understand your policy needs and goals, we'll work to develop a program tailored to you. Today's environment can bring concerns, and even, dangers. That's why we work closely with our clients to anticipate these challenges and address them before they happen. Knowledge is power. It's also the foundation for intelligent, well-considered decisions. When you have questions about which insurance policies are right for you, sound decisions are vital in helping you pursue your goals and protect your future. For many, understanding every aspect of the insurance space can be daunting.
We recognize that everyone encounters challenges along the way and strive to anticipate those situations as they occur. Our only goal is to keep you and your loved ones protected with the policies you need.
Large Commercial Lines AccountManager
Position Summary:
The primary function of this role is to deliver prompt, accurate, and professional service to clients. This role manages a portfolio of large commercial insurance accounts, processes policies and renewals, handles endorsements, and ensures thorough documentation and record maintenance. The position plays a critical role in maintaining client satisfaction and retention through responsive communication, attention to detail, and strong collaboration with internal and external partners.
Key Responsibilities:
Client Service and AccountManagementManage a portfolio of assigned large commercial insurance accounts.
Provide quotes, confirm and bind coverage, and coordinate policy changes.
Initiate the collection of renewal information and prepare necessary documentation.
Respond to client inquiries, requests for coverage changes, and endorsements promptly and professionally.
Oversee processing and distribution of certificates and vehicle ID cards.
Policy Processing and Documentation
Process transactions including endorsements, audits, Owners & Contractors Protective (OCP) policies, and Railroad Protective Policies (RRPs).
Maintain accurate policy data and client communications in the agency management system.
Review policies for accuracy in alignment with applications, quotes, and proposals.
Ensure both digital and physical files are complete and organized for each account.
Collaboration and Communication
Collaborate with assigned Account Executives to ensure coordinated account service.
Communicate effectively with clients and underwriters to gather and provide information.
Review construction contracts and address insurance requirement compliance.
Operational Support and Compliance
Complete special projects and tasks assigned by the Account Executive or Director.
Maintain confidentiality of all client and agency information.
Uphold high standards of professionalism and integrity in all interactions.
Other duties as assigned.
Qualifications:
High School Diploma or equivalent required
Active Michigan Property & Casualty license required
Minimum of 3 years of experience managing large commercial insurance accounts
Proficiency with MS Office Suite and general office software
Experience using agency management systems; AMS360 and ImageRight preferred
Solid understanding of standard insurance practices and procedures
Ability to interpret insurance documents and manage multiple priorities under pressure
Effective verbal and written communication skills
Strong organizational skills with keen attention to detail
Working Environment:
Normal office environment with little, if any, discomfort due to heat, dust, noise, and the like. Evening or weekend work hours may be occasionally required.
Hours: Monday-Friday, 8:30am-5:00pm (Hybrid Work Schedule)
Office Location: 989 East South Boulevard, Suite 200, Rochester Hills, MI 48307
Benefits:
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
$49k-64k yearly est. 3d ago
Commercial Lines Account Manager
Stone Hendricks Group
Account manager job in Southfield, MI
About the Company
This Southfield-based independent agency has specialized in construction-forward commercial insurance and bonding since the 1940s. With licensing in 40+ states and experience placing bonds internationally, the firm serves as a strategic partner to contractors, environmental trades, and developers seeking end-to-end coverage, including risk management consulting.
Position Overview
As a Commercial Lines AccountManager, you'll be the go-to advisor for construction and contracting clients-owning everything from policy servicing and renewals to certificates and client education. You'll work alongside producers but have full ownership of client workflow and carrier coordination. This is a high-touch, low-drama team that values clarity, speed, and subject matter strength.
Key Responsibilities
Manage a book of commercial contractor/trade accounts end-to-end
Handle all service requests: policy changes, billing questions, audits, and endorsements
Prepare new business/renewal applications for marketing
Process certificate requests with correct contract endorsements
Maintain renewal calendars, gather exposure details, order loss runs
Collaborate with producers and underwriters to deliver clean submissions
Deliver clear, client-friendly communication in a fast-paced setting
Must-Have Qualifications
Active Michigan P&C license
3-8+ years in Commercial Lines AccountManagement (independent agency or broker)
Experience with construction/trade contractor clients
Strong understanding of COIs, blanket endorsements, additional insureds, waiver of subrogation, etc.
Proficient with certificates, audits, renewals, loss runs
Strong client communication and workflow ownership
Nice-to-Have Qualifications
Experience with umbrella layering, E&S placements, or pollution coverages
CISR, CPIA, CPCU designations (preferred but not required)
Familiarity with Vertafore / AMS360
Ideal Candidate Profile
Service-first mindset with sharp attention to detail
Calm and responsive in client interactions
Enjoys construction as a vertical and understands the nuances of contractor insurance
Values work-life balance, autonomy, and team collaboration
$48k-64k yearly est. 13h ago
Hospice Client Support Executive
Evergreen 4.4
Account manager job in Grand Blanc, MI
Optimal Care is where your dedication meets a rewarding career.
As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.
We live a simple Mission:
Serve Together, Provide Value, and Deliver Exceptional Quality Care.
What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.
Exceptional Benefits:
Minimum of 3 Weeks Paid Time Off (PTO)
Company Vehicle Program
Flexible Work Schedule
Mentorship Culture
Medical, Dental, and Vision Insurance
401(k) with Employer Match
Mileage Reimbursement
Cutting Edge Technology
What We Can Offer
A competitive base salary with no cap on incentives - unlimited earning potential
Orientation bonus program ensures high levels of compensation
No wait to earn commissions/incentives - top performers make 6 digits in total compensation
Career ladder growth opportunities - we're expanding!
The ability to keep your current relationships and continue to build on them
A stand-alone hospice with a care continuum (home health and physician services)
In-house research and development team to help build the innovative/specialty programs that we offer our clients
Data driven territories that set you up for success
Strong training and orientation program - including an orientation manual
Senior leadership team all have 25+ years post-acute management experience
In-house recruiting team to ensure professional clinical team expertise
Proactive hiring model to ensure growth capacity
Key Responsibilities
Client Support Executives obtain referrals for services as well as promote, educate, and market all company services. Serving as a liaison between Optimal Care and referral sources you will coordinate care for referred patients from home health, non-medical home care, hospitals, and other medical community partners. This position aligns closely with industry-standard roles including titles such as Hospice Sales Specialist, Hospice Care Liaison, Hospice Business Development Coordinator, or Account Executive, Hospice Services. Candidates with experience in these positions will find their skills and expertise transferable to this role as they engage in building relationships, driving hospice referrals and promoting Optimal Care's services.
In this role you will be responsible for:
Drive Sales by building relationships with healthcare providers and community partners to increase hospice referrals.
Utilize your strong network within the healthcare community to generate leads and close sales.
Daily interaction with patients, medical professionals, other referral sources, and the community to assure continuity of care and to coordinate appropriate communication and documentation.
Providing education to senior living communities, health systems, and referral sources
Growing service lines and receiving referrals from our healthcare community partners
Distributing and ensuring all referral sources have proper forms and materials for company service lines
Provide feedback, document activity to execute strategic plan to provide ongoing value-add to accounts
Required Qualifications
Hospice or Post Acute sales experience
Will also consider discharge planners working in these spaces
High School Diploma or GED equivalent
Valid Driver's License
Reliable transportation and valid automobile insurance coverage
Proven interpersonal, coordination, and leadership skills with ability to communicate effectively
Practical and theoretical knowledge of hospice and palliative care
Desired Qualifications
Associate degree or Bachelor's degree preferred
Demonstrates active involvement in professional organizations and community activities
Location
Home Office: 24255 W 13 Mile Rd STE 210, Bingham Farms, MI 48025
Main Service Area: Grand Blanc and surrounding
Hours
Office Hours: 8:00 am - 5:00 pm, Monday through Friday
Pay Range$80,000-$110,000 USDBackground Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer Optimal Care is an equal-opportunity employer.
$80k-110k yearly Auto-Apply 22h ago
Client Executive
Truven Health Analytics, An Ibm Company
Account manager job in Ann Arbor, MI
Truven Health Analytics delivers the answers that clients need to improve healthcare quality and access while reducing costs. We provide market-leading performance improvement built on data integrity and empirical truth. For more than 30 years, our insights and solutions have been providing hospitals and clinicians, employers and health plans, state and federal government agencies, life sciences firms, and policymakers the facts they need to make confident decisions that directly affect the health and well-being of people and organizations in the U.S. and around the world.
Truven Health Analytics owns some of the most trusted brands in healthcare, such as MarketScan, 100 Top Hospitals, Advantage Suite, Micromedex, Simpler, ActionOI, Heartbeat Experts, and JWA. Truven Health has its principal offices in Ann Arbor, Mich.; Chicago; and Denver. For more information, please visit truvenhealth.com.
Job Description
This position can be located in Ann Arbor, MI, Chicago, IL, Cambridge, MA, or from Home Office.
POSITION SUMMARY
The Client Executive, Payer Market will be responsible for a book of Payer clients, totaling revenue responsibilities of $8 - $10 million. The Client Executive will be responsible to meet revenue targets, through consultative selling as well as maintain strong client relationships and secure renewals. It is expected that this role will provide strategic leadership with client senior management and serve as the "trusted advisor" in proactively understanding client needs and enhancing Truven Health partnership with, and value to, each client.
If you meet ALL of the minimum requirements of the position and are interested, please apply directly on our website at: *********************
RESPONSIBILITIES
Meet or exceed financial and business objectives including contract revenue, add-on revenue, and renewals, primarily through consultative selling.
Develop client strategy based on customer's business, with the objective of solving business problems, and improving work flow efficiency, productivity, employee/member/constituent/ beneficiary health status improvement.
Lead overall client relationship between client and Truven Health
Demonstrate and document return and value on investment in Truven Health
Establish strategy to expand client relationships through selling products and or services
Provide leadership to client team in performing analytic and strategic consulting engagements to ensure that all deliverables provide clients with ROI and/or VOI
Manage evolving client expectations, needs, and priorities at the C-suite
Develop senior level client relationships, including C-Suite where appropriate
Manage and monitor client satisfaction, and recommend appropriate strategies to continuously enhance client satisfaction.
Create innovative products and services that address client business problems and share across Payer teams. When applicable, share best practices with other segments.
Provide input into segment level strategy and operating plans
Lead capabilities presentations for sales opportunities with both existing and new clients.
Adhere to Payer Sales best practices and established processes and procedures, including Sales Response process and pricing approval processes.
Manage and drive the sales funnel, sales reporting programs as well as other sales methodologies sponsored by the company.
Support sales projects to capture larger business opportunities and maximize sales results through integrated offerings of products/services which cross business lines.
Forecast sales funnel, activity and revenue achievement as required for sales staff and management team.
Work with other sales leaders across Truven Health to establish, share and leverage best practices across all market segments.
Qualifications
MINIMUM QUALIFICATIONS
Master's degree (e.g., MBA, MPHA) or equivalent education and experience
10+ years of experience in healthcare information consulting/systems, with client contact at senior levels and demonstrated business development skills
Proven history of ability to capture the attention and respect of client senior management and the C-suite by providing new and useful ways of managing human capital and maximizing performance
Current or prior responsibility must include revenue accountability of at least $5 million
Superior understanding of both new business development and consulting methodology
Superior presentation and communication skills
Ability to work across the organization, including Product Development, Sales, and Product Support functions, as well as across Payer, to ensure that both current and future client needs are anticipated and met.
Willingness to travel.
Additional Information
If you meet ALL of the minimum requirements of the position and are interested, please apply directly on our website at: *********************
We seek talented, qualified employees in all our operations regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Truven Health Analytics is an Equal Employment Opportunity/Affirmative Action Employer.
According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2015 fiscal year (October 1, 2014-September 30, 2015).
All your information will be kept confidential according to EEO guidelines.
$116k-212k yearly est. 1d ago
Client Delivery Executive
NTT Data North America 4.7
Account manager job in Detroit, MI
**Req ID:** 321443 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a **Client Delivery Executive** to join our team in Detriot, MI.
**Position Overview:**
As a Client Delivery Executive at NTT DATA, you will lead cross-functional delivery with a focus on client transformation, delivery excellence, profitable growth, cost reductions, and building high-performance teams. This role demands exceptional leadership, knowledge of the manufacturing industry, a change agent mentality, and a proven track record in delivering complex digital IT solutions.
**Responsibilities:**
Operations:
- Accountable for end-to-end delivery of NTT DATA services for a specific client.
- Ensure adherence to contractual commitments.
- Monitor delivery quality and client satisfaction through direct interactions with key stakeholders.
- Develop and maintain Crisis Management/Disaster Plans.
- Implement project mitigation plans for yellow or red deliverables.
- Conduct Customer Governance meetings.
- Manage Outage/Escalation/Missed SLA incidents.
- Implement and execute automation and efficiency programs.
- Drive client improvement plans to enhance satisfaction.
- Utilize automation for repetitive tasks to boost performance and service quality.
- Possess a deep understanding of the delivery life cycle.
Financials:
- Ensure accurate and timely revenue/cost/margin forecasts for assigned accounts.
- Manage costs in alignment with annual operating plans and point of sale.
- Develop action plans to close forecast gaps.
- Manageaccount ramp-up/ramp-down resources efficiently.
Sales & Relationship:
- Collaborate with Client Executives to develop customer relationships and manage risks.
- Excel in customer relationship management at CXO levels, presenting operations and strategic reviews to senior stakeholders.
- Act as a strategic delivery advisor to the executive leadership team.
- Manage Sales Enablement, ensuring integration with delivery teams.
- Leverage broader NTT DATA capabilities and resources strategically.
- Interface with customer architecture teams and senior leadership on emerging technologies.
Governance:
- Serve as the main contact for client operations leadership.
- Maintain effective communication with all stakeholders and cross-functional teams.
- Stay informed about global industry trends and their impact on IT services.
Organization:
- Apply best practices in organizational change management.
- Solve large, enterprise problems through matrixed organizations.
- Guide delivery leaders to align service offerings properly.
- Monitor and evaluate the performance of direct reports, providing feedback through coaching and the NTT DATA performance management process.
- Coach and mentor a large team of delivery leaders responsible for daily client operations.
Qualifications:
- BS degree in Information Technology, Computer Science, Software Engineering, Computer Engineering, or Cybersecurity.
- 8+ years of experience in transitioning application and infrastructure services.
- 8+ years of experience managing a highly leveraged service environment.
- 3+ years of experience with Managed Private Cloud, Infrastructure Services, and Datacenter Migration Services.
Preferred Experience:
- SAP Basis and Application transition and support experience.
- Experience in end-user services and security services.
- Digital Transformation experience leveraging AI to refine knowledge insights.
- Strong knowledge of and experience with ITIL Service Framework v4.
- Experience in IT support and production escalations, including incident response and change lifecycles.
- Excellent verbal and written communication skills.
- Willingness to travel to client sites as needed; current Visa and passport preferred.
- Ability to work across multiple time zones.
\#LI-SGA
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (*************************
_Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is_ _$160,012- $245,200._ _This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance._
_This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits_
**_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_*************************************** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**
$160k-245.2k yearly 60d+ ago
Hospice Client Support Executive
Optimal Care 3.9
Account manager job in Bingham Farms, MI
Optimal Care is where your dedication meets a rewarding career.
As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.
We live a simple Mission:
Serve Together, Provide Value, and Deliver Exceptional Quality Care.
What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.
Exceptional Benefits:
Minimum of 3 Weeks Paid Time Off (PTO)
Company Vehicle Program
Flexible Work Schedule
Mentorship Culture
Medical, Dental, and Vision Insurance
401(k) with Employer Match
Mileage Reimbursement
Cutting Edge Technology
What We Can Offer
A competitive base salary with no cap on incentives - unlimited earning potential
Orientation bonus program ensures high levels of compensation
No wait to earn commissions/incentives - top performers make 6 digits in total compensation
Career ladder growth opportunities - we're expanding!
The ability to keep your current relationships and continue to build on them
A stand-alone hospice with a care continuum (home health and physician services)
In-house research and development team to help build the innovative/specialty programs that we offer our clients
Data driven territories that set you up for success
Strong training and orientation program - including an orientation manual
Senior leadership team all have 25+ years post-acute management experience
In-house recruiting team to ensure professional clinical team expertise
Proactive hiring model to ensure growth capacity
Key Responsibilities
Client Support Executives obtain referrals for services as well as promote, educate, and market all company services. Serving as a liaison between Optimal Care and referral sources you will coordinate care for referred patients from home health, non-medical home care, hospitals, and other medical community partners. This position aligns closely with industry-standard roles including titles such as Hospice Sales Specialist, Hospice Care Liaison, Hospice Business Development Coordinator, or Account Executive, Hospice Services. Candidates with experience in these positions will find their skills and expertise transferable to this role as they engage in building relationships, driving hospice referrals and promoting Optimal Care's services.
In this role you will be responsible for:
Drive Sales by building relationships with healthcare providers and community partners to increase hospice referrals.
Utilize your strong network within the healthcare community to generate leads and close sales.
Daily interaction with patients, medical professionals, other referral sources, and the community to assure continuity of care and to coordinate appropriate communication and documentation.
Providing education to senior living communities, health systems, and referral sources
Growing service lines and receiving referrals from our healthcare community partners
Distributing and ensuring all referral sources have proper forms and materials for company service lines
Provide feedback, document activity to execute strategic plan to provide ongoing value-add to accounts
Required Qualifications
Hospice or Post Acute sales experience
Will also consider discharge planners working in these spaces
High School Diploma or GED equivalent
Valid Driver's License
Reliable transportation and valid automobile insurance coverage
Proven interpersonal, coordination, and leadership skills with ability to communicate effectively
Practical and theoretical knowledge of hospice and palliative care
Desired Qualifications
Associate degree or Bachelor's degree preferred
Demonstrates active involvement in professional organizations and community activities
Location
Home Office: 24255 W 13 Mile Rd STE 210, Bingham Farms, MI 48025
Main Service Area: Bingham Farms and surrounding
Hours
Office Hours: 8:00 am - 5:00 pm, Monday through Friday
Pay Range$80,000-$110,000 USDBackground Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer Optimal Care is an equal-opportunity employer.
$80k-110k yearly Auto-Apply 22h ago
Automotive Tool Sales/Route Manager - Full Training
Mac Tools 4.0
Account manager job in Stony Point, MI
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
$45k-51k yearly est. 14d ago
Client Executive
Truven Health Analytics, An IBM Company
Account manager job in Ann Arbor, MI
Truven Health Analytics delivers the answers that clients need to improve healthcare quality and access while reducing costs. We provide market-leading performance improvement built on data integrity and empirical truth. For more than 30 years, our insights and solutions have been providing hospitals and clinicians, employers and health plans, state and federal government agencies, life sciences firms, and policymakers the facts they need to make confident decisions that directly affect the health and well-being of people and organizations in the U.S. and around the world.
Truven Health Analytics owns some of the most trusted brands in healthcare, such as MarketScan, 100 Top Hospitals, Advantage Suite, Micromedex, Simpler, ActionOI, Heartbeat Experts, and JWA. Truven Health has its principal offices in Ann Arbor, Mich.; Chicago; and Denver. For more information, please visit truvenhealth.com.
Job Description
POSITION SUMMARY
The Client Executive, Payer Market will be responsible for a book of Payer clients, totaling revenue responsibilities of $8 - $10 million. The Client Executive will be responsible to meet revenue targets, through consultative selling as well as maintain strong client relationships and secure renewals. It is expected that this role will provide strategic leadership with client senior management and serve as the "trusted advisor" in proactively understanding client needs and enhancing Truven Health partnership with, and value to, each client.
RESPONSIBILITIES
Meet or exceed financial and business objectives including contract revenue, add-on revenue, and renewals, primarily through consultative selling.
Develop client strategy based on customer's business, with the objective of solving business problems, and improving work flow efficiency, productivity, employee/member/constituent/ beneficiary health status improvement.
Lead overall client relationship between client and Truven Health
Demonstrate and document return and value on investment in Truven Health
Establish strategy to expand client relationships through selling products and or services
Provide leadership to client team in performing analytic and strategic consulting engagements to ensure that all deliverables provide clients with ROI and/or VOI
Manage evolving client expectations, needs, and priorities at the C-suite
Develop senior level client relationships, including C-Suite where appropriate
Manage and monitor client satisfaction, and recommend appropriate strategies to continuously enhance client satisfaction.
Create innovative products and services that address client business problems and share across Payer teams. When applicable, share best practices with other segments.
Provide input into segment level strategy and operating plans
Lead capabilities presentations for sales opportunities with both existing and new clients.
Adhere to Payer Sales best practices and established processes and procedures, including Sales Response process and pricing approval processes.
Manage and drive the sales funnel, sales reporting programs as well as other sales methodologies sponsored by the company.
Support sales projects to capture larger business opportunities and maximize sales results through integrated offerings of products/services which cross business lines.
Forecast sales funnel, activity and revenue achievement as required for sales staff and management team.
Work with other sales leaders across Truven Health to establish, share and leverage best practices across all market segments.
Qualifications
MINIMUM QUALIFICATIONS
Master's degree (e.g., MBA, MPHA) or equivalent education and experience
10+ years of experience in healthcare information consulting/systems, with client contact at senior levels and demonstrated business development skills
Proven history of ability to capture the attention and respect of client senior management and the C-suite by providing new and useful ways of managing human capital and maximizing performance
Current or prior responsibility must include revenue accountability of at least $5 million
Superior understanding of both new business development and consulting methodology
Superior presentation and communication skills
Ability to work across the organization, including Product Development, Sales, and Product Support functions, as well as across Payer, to ensure that both current and future client needs are anticipated and met.
Willingness to travel.
Additional Information
If you are QUALIFIED & INTERESTED, please APPLY directly on our website using the following link: *********************
We seek talented, qualified employees in all our operations regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Truven Health Analytics is an Equal Employment Opportunity/Affirmative Action Employer.
According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2015 fiscal year (October 1, 2014-September 30, 2015).
All your information will be kept confidential according to EEO guidelines.
$116k-212k yearly est. 60d+ ago
Client Delivery Executive
NTT Data 4.7
Account manager job in Detroit, MI
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Client Delivery Executive to join our team in Detriot, MI.
Position Overview:
As a Client Delivery Executive at NTT DATA, you will lead cross-functional delivery with a focus on client transformation, delivery excellence, profitable growth, cost reductions, and building high-performance teams. This role demands exceptional leadership, knowledge of the manufacturing industry, a change agent mentality, and a proven track record in delivering complex digital IT solutions.
Responsibilities:
Operations:
* Accountable for end-to-end delivery of NTT DATA services for a specific client.
* Ensure adherence to contractual commitments.
* Monitor delivery quality and client satisfaction through direct interactions with key stakeholders.
* Develop and maintain Crisis Management/Disaster Plans.
* Implement project mitigation plans for yellow or red deliverables.
* Conduct Customer Governance meetings.
* Manage Outage/Escalation/Missed SLA incidents.
* Implement and execute automation and efficiency programs.
* Drive client improvement plans to enhance satisfaction.
* Utilize automation for repetitive tasks to boost performance and service quality.
* Possess a deep understanding of the delivery life cycle.
Financials:
* Ensure accurate and timely revenue/cost/margin forecasts for assigned accounts.
* Manage costs in alignment with annual operating plans and point of sale.
* Develop action plans to close forecast gaps.
* Manageaccount ramp-up/ramp-down resources efficiently.
Sales & Relationship:
* Collaborate with Client Executives to develop customer relationships and manage risks.
* Excel in customer relationship management at CXO levels, presenting operations and strategic reviews to senior stakeholders.
* Act as a strategic delivery advisor to the executive leadership team.
* Manage Sales Enablement, ensuring integration with delivery teams.
* Leverage broader NTT DATA capabilities and resources strategically.
* Interface with customer architecture teams and senior leadership on emerging technologies.
Governance:
* Serve as the main contact for client operations leadership.
* Maintain effective communication with all stakeholders and cross-functional teams.
* Stay informed about global industry trends and their impact on IT services.
Organization:
* Apply best practices in organizational change management.
* Solve large, enterprise problems through matrixed organizations.
* Guide delivery leaders to align service offerings properly.
* Monitor and evaluate the performance of direct reports, providing feedback through coaching and the NTT DATA performance management process.
* Coach and mentor a large team of delivery leaders responsible for daily client operations.
Qualifications:
* BS degree in Information Technology, Computer Science, Software Engineering, Computer Engineering, or Cybersecurity.
* 8+ years of experience in transitioning application and infrastructure services.
* 8+ years of experience managing a highly leveraged service environment.
* 3+ years of experience with Managed Private Cloud, Infrastructure Services, and Datacenter Migration Services.
Preferred Experience:
* SAP Basis and Application transition and support experience.
* Experience in end-user services and security services.
* Digital Transformation experience leveraging AI to refine knowledge insights.
* Strong knowledge of and experience with ITIL Service Framework v4.
* Experience in IT support and production escalations, including incident response and change lifecycles.
* Excellent verbal and written communication skills.
* Willingness to travel to client sites as needed; current Visa and passport preferred.
* Ability to work across multiple time zones.
#LI-SGA
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $160,012- $245,200. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits
NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at **********************/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
$160k-245.2k yearly Auto-Apply 60d+ ago
Home Health Client Support Executive
Optimal Care 3.9
Account manager job in Bingham Farms, MI
Optimal Care is where your dedication meets a rewarding career.
As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.
We live a simple Mission:
Serve Together, Provide Value, and Deliver Exceptional Quality Care.
What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.
Exceptional Benefits:
Minimum of 3 Weeks Paid Time Off (PTO)
Company Vehicle Program
Flexible Work Schedule
Mentorship Culture
Medical, Dental, and Vision Insurance
401(k) with Employer Match
Mileage Reimbursement
Cutting Edge Technology
Optimal Care is seeking an exceptional Sales Representative in alignment with our mission, vision, and goals.
Territory:
Optimal Care's mission is simple; To Serve Together, Provide Value and Deliver Exceptional Quality Care. We provide the highest quality patient care with compassion and respect for each person through personal, clinician, and technological excellence. This is an extremely rewarding position where you will utilize your skills to make a difference in people's lives.
We offer:
Competitive Salary
Incentive Bonus Program
Mileage Reimbursement
Paid Time Off
Paid Holidays
Company paid Life Insurance
Supplemental Life Insurance
Company paid Short Term Disability
Job Duties:
Identification and monitoring of primary and secondary service areas.
Responsible for development and effectiveness of a strategic plan that addresses agency service/product lines.
Networking with physicians to develop specialized programs and opportunities for growth in the organization.
Develops process to track and analyze data and make necessary changes for organizational growth.
Maintains an awareness of current trends in home care by participating in educational programs and seminars.
Participates with staff to develop and produce necessary educational materials for distribution to interested parties.
Meets with community groups, various health care professionals, and other interested parties to provide information programs on the services available to homebound clients in the primary/secondary service areas.
Provides feedback to staff in response to service reports received from the community or individual clients, physicians, or discharge planners.
Responds to issues involving concerns over service by meeting with management staff and assisting in problem resolution.
Requirements:
The ideal candidate will have experience in medical sales and/or marketing, demonstrated leadership ability, and a professional demeanor. You must be eligible to work in the state of Michigan, Indiana, or Ohio, have a valid driver's license, and a clean driving record. The qualified candidate will be a self-starter and a results oriented individual responsible for establishing and maintaining professional relationships with referral sources including nursing homes, assisted living facilities, hospitals, and physicians. You will also help educate case managers, discharge planners, and other appropriate referral sources of the many benefits of home care. The ideal candidate maintains loyalty throughout the market area and will have attainable goals which he/she will want to eagerly meet and exceed.
Pay Range$75,000-$90,000 USDBackground Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer Optimal Care is an equal-opportunity employer.
$75k-90k yearly Auto-Apply 22h ago
Automotive Tool Sales/Route Manager - Full Training
Mac Tools 4.0
Account manager job in Waterford, MI
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
$45k-51k yearly est. 14d ago
Client Executive
Truven Health Analytics, An IBM Company
Account manager job in Ann Arbor, MI
Truven Health Analytics delivers the answers that clients need to improve healthcare quality and access while reducing costs. We provide market-leading performance improvement built on data integrity and empirical truth. For more than 30 years, our insights and solutions have been providing hospitals and clinicians, employers and health plans, state and federal government agencies, life sciences firms, and policymakers the facts they need to make confident decisions that directly affect the health and well-being of people and organizations in the U.S. and around the world.
Truven Health Analytics owns some of the most trusted brands in healthcare, such as MarketScan, 100 Top Hospitals, Advantage Suite, Micromedex, Simpler, ActionOI, Heartbeat Experts, and JWA. Truven Health has its principal offices in Ann Arbor, Mich.; Chicago; and Denver. For more information, please visit truvenhealth.com.
Job Description
This position can be located in Ann Arbor, MI, Chicago, IL, Cambridge, MA, or from Home Office.
POSITION SUMMARY The Client Executive, Payer Market will be responsible for a book of Payer clients, totaling revenue responsibilities of $8 - $10 million. The Client Executive will be responsible to meet revenue targets, through consultative selling as well as maintain strong client relationships and secure renewals. It is expected that this role will provide strategic leadership with client senior management and serve as the "trusted advisor" in proactively understanding client needs and enhancing Truven Health partnership with, and value to, each client.
If you meet ALL of the minimum requirements of the position and are interested, please apply directly on our website at: *********************
RESPONSIBILITIES
Meet or exceed financial and business objectives including contract revenue, add-on revenue, and renewals, primarily through consultative selling.
Develop client strategy based on customer's business, with the objective of solving business problems, and improving work flow efficiency, productivity, employee/member/constituent/ beneficiary health status improvement.
Lead overall client relationship between client and Truven Health
Demonstrate and document return and value on investment in Truven Health
Establish strategy to expand client relationships through selling products and or services
Provide leadership to client team in performing analytic and strategic consulting engagements to ensure that all deliverables provide clients with ROI and/or VOI
Manage evolving client expectations, needs, and priorities at the C-suite
Develop senior level client relationships, including C-Suite where appropriate
Manage and monitor client satisfaction, and recommend appropriate strategies to continuously enhance client satisfaction.
Create innovative products and services that address client business problems and share across Payer teams. When applicable, share best practices with other segments.
Provide input into segment level strategy and operating plans
Lead capabilities presentations for sales opportunities with both existing and new clients.
Adhere to Payer Sales best practices and established processes and procedures, including Sales Response process and pricing approval processes.
Manage and drive the sales funnel, sales reporting programs as well as other sales methodologies sponsored by the company.
Support sales projects to capture larger business opportunities and maximize sales results through integrated offerings of products/services which cross business lines.
Forecast sales funnel, activity and revenue achievement as required for sales staff and management team.
Work with other sales leaders across Truven Health to establish, share and leverage best practices across all market segments.
Qualifications
MINIMUM QUALIFICATIONS
Master's degree (e.g., MBA, MPHA) or equivalent education and experience
10+ years of experience in healthcare information consulting/systems, with client contact at senior levels and demonstrated business development skills
Proven history of ability to capture the attention and respect of client senior management and the C-suite by providing new and useful ways of managing human capital and maximizing performance
Current or prior responsibility must include revenue accountability of at least $5 million
Superior understanding of both new business development and consulting methodology
Superior presentation and communication skills
Ability to work across the organization, including Product Development, Sales, and Product Support functions, as well as across Payer, to ensure that both current and future client needs are anticipated and met.
Willingness to travel.
Additional Information
If you meet ALL of the minimum requirements of the position and are interested, please apply directly on our website at: *********************
We seek talented, qualified employees in all our operations regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Truven Health Analytics is an Equal Employment Opportunity/Affirmative Action Employer.
According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2015 fiscal year (October 1, 2014-September 30, 2015).
All your information will be kept confidential according to EEO guidelines.
How much does an account manager earn in Saint Clair Shores, MI?
The average account manager in Saint Clair Shores, MI earns between $48,000 and $131,000 annually. This compares to the national average account manager range of $42,000 to $110,000.
Average account manager salary in Saint Clair Shores, MI
$79,000
What are the biggest employers of Account Managers in Saint Clair Shores, MI?
The biggest employers of Account Managers in Saint Clair Shores, MI are: