Account Manager/Senior Technician Careers

Account managers/senior technicians play an important role in the sales team and technical management of a company. They do the job of an account manager, who oversees customer accounts, and senior technician, who provides technical support to clients.

Account managers/senior technicians need to have excellent customer service skills in order to communicate with clients and develop relationships with the goal of making more sales. They also need to have keen technical knowledge in order to help clients troubleshoot issues with the company's product. Account managers/senior technicians also supervise a staff of sales and technical support people and take care of administrative work, such as organizing data using SQL.

Account managers/senior technicians need considerable knowledge of technology and business in order to succeed. Many have bachelor's degrees or even master's degrees in business, computer science, or a related field. They also need several years of professional experience in roles such as technical account manager before working their way up to a senior position. Account managers/senior technicians earn an average salary of $121,104.

There is more than meets the eye when it comes to being an account manager/senior technician. For example, did you know that they make an average of $53.43 an hour? That's $111,129 a year!

Between 2018 and 2028, the career is expected to grow 2% and produce 35,400 job opportunities across the U.S.

What Does an Account Manager/Senior Technician Do

There are certain skills that many account managers/senior technician have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed interpersonal skills, physical stamina and self-confidence.

When it comes to the most important skills required to be an account manager/senior technician, we found that a lot of resumes listed 11.9% of account managers/senior technician included database, while 9.4% of resumes included cloud, and 8.5% of resumes included technical support. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the account manager/senior technician job title. But what industry to start with? Most account managers/senior technician actually find jobs in the technology and manufacturing industries.

How To Become an Account Manager/Senior Technician

If you're interested in becoming an account manager/senior technician, one of the first things to consider is how much education you need. We've determined that 74.8% of account managers/senior technician have a bachelor's degree. In terms of higher education levels, we found that 11.6% of account managers/senior technician have master's degrees. Even though most account managers/senior technician have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an account manager/senior technician. When we researched the most common majors for an account manager/senior technician, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on account manager/senior technician resumes include associate degree degrees or diploma degrees.

You may find that experience in other jobs will help you become an account manager/senior technician. In fact, many account manager/senior technician jobs require experience in a role such as technical account manager. Meanwhile, many account managers/senior technician also have previous career experience in roles such as technical recruiter or senior technical recruiter.

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Average Salary
$111,129
Average Salary
Job Growth Rate
2%
Job Growth Rate
Job Openings
39,915
Job Openings

Account Manager/Senior Technician Career Paths

Top Careers Before Account Manager/Senior Technician

Top Careers After Account Manager/Senior Technician

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Tell us your goals and we'll match you with the rights job to get there.

Average Salary for an Account Manager/Senior Technician

Account Managers/Senior Technician in America make an average salary of $111,129 per year or $53 per hour. The top 10 percent makes over $153,000 per year, while the bottom 10 percent under $80,000 per year.
Average Salary
$111,129
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Best Paying Cities For Account Managers/Senior Technician

City
ascdesc
Average Salarydesc
San Francisco, CA
Salary Range100k - 179k$134k$133,883
New York, NY
Salary Range91k - 160k$121k$121,311
Dallas, TX
Salary Range87k - 162k$119k$119,177
Seattle, WA
Salary Range89k - 155k$118k$118,164
Cary, NC
Salary Range84k - 155k$115k$114,755
Brookline, MA
Salary Range86k - 145k$112k$111,715
Morgantown, WV
Salary Range82k - 148k$111k$110,732
Jersey City, NJ
Salary Range81k - 143k$108k$108,266
Denver, CO
Salary Range78k - 144k$107k$106,530
Atlanta, GA
Salary Range73k - 139k$101k$101,279
Pittsburgh, PA
Salary Range74k - 132k$99k$99,456
Miami, FL
Salary Range62k - 130k$90k$90,437
$62k
$179k

Recently Added Salaries

CompanyascdescCompanyascdescStart DateascdescSalaryascdesc
SR. Technical Account Manager
Comcast
07/13/2021
$69,93307/13/2021
SR. Technical Account Manager
Comcast
07/13/2021
$69,93307/13/2021
SR. Technical Account Manager
Comcast
07/13/2021
$69,93307/13/2021
SR. Technical Account Manager
Comcast
07/13/2021
$69,93307/13/2021
Senior Technical Account Manager-Networking (Remote)
Citrix Systems Inc.
07/07/2021
$77,76607/07/2021
See More Recent Salaries

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Account Manager/Senior Technician Demographics

Gender

male

75.0 %

female

20.9 %

unknown

4.0 %

Ethnicity

White

76.0 %

Hispanic or Latino

13.6 %

Asian

4.7 %

Foreign Languages Spoken

Spanish

44.4 %

Japanese

11.1 %

German

5.6 %
Show More Account Manager/Senior Technician Demographics

Account Manager/Senior Technician Education

Majors

Business
28.0 %

Degrees

Bachelors

74.8 %

Masters

11.6 %

Associate

9.4 %

Top Colleges for Account Manager/Senior Technicians

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. Bentley University

Waltham, MA • Private

In-State Tuition
$49,880
Enrollment
4,177

3. SUNY Farmingdale

Farmingdale, NY • Private

In-State Tuition
$8,306
Enrollment
9,394

4. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

5. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

6. SUNY College at Plattsburgh

Plattsburgh, NY • Private

In-State Tuition
$8,369
Enrollment
5,229

7. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

8. Baylor University

Waco, TX • Private

In-State Tuition
$45,542
Enrollment
14,159

9. SUNY College of Technology at Alfred

Alfred, NY • Private

In-State Tuition
$8,570
Enrollment
3,721

10. Syracuse University

Syracuse, NY • Private

In-State Tuition
$51,853
Enrollment
14,759
Show More Account Manager/Senior Technician Education Requirements

Online Courses For Account Manager/Senior Technician That You May Like

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Top Skills For an Account Manager/Senior Technician

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 11.9% of account managers/senior technician listed database on their resume, but soft skills such as interpersonal skills and physical stamina are important as well.

Best States For an Account Manager/Senior Technician

Some places are better than others when it comes to starting a career as an account manager/senior technician. The best states for people in this position are Arizona, California, New Hampshire, and Rhode Island. Account managers/senior technician make the most in Arizona with an average salary of $125,613. Whereas in California and New Hampshire, they would average $123,494 and $123,130, respectively. While account managers/senior technician would only make an average of $122,973 in Rhode Island, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Arizona

Total Account Manager/Senior Technician Jobs:
856
Highest 10% Earn:
$209,000
Location Quotient:
1.65
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Nevada

Total Account Manager/Senior Technician Jobs:
246
Highest 10% Earn:
$203,000
Location Quotient:
1.33
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Arkansas

Total Account Manager/Senior Technician Jobs:
339
Highest 10% Earn:
$199,000
Location Quotient:
1.46
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Account Managers/Senior Technician

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Top Account Manager/Senior Technician Employers

1. Microsoft
4.9
Avg. Salary: 
$122,233
Account Manager/Senior Technicians Hired: 
71+
2. Amazon.com
4.7
Avg. Salary: 
$105,326
Account Manager/Senior Technicians Hired: 
33+
3. Oracle
4.8
Avg. Salary: 
$124,217
Account Manager/Senior Technicians Hired: 
17+
4. Dell
4.8
Avg. Salary: 
$133,869
Account Manager/Senior Technicians Hired: 
15+
5. Fiserv
4.6
Avg. Salary: 
$126,882
Account Manager/Senior Technicians Hired: 
13+
6. VMware
4.8
Avg. Salary: 
$128,838
Account Manager/Senior Technicians Hired: 
12+
Updated August 18, 2021