Account manager/senior technician job description
Updated March 14, 2024
7 min read
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Example account manager/senior technician requirements on a job description
Account manager/senior technician requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in account manager/senior technician job postings.
Sample account manager/senior technician requirements
- Bachelor's degree in Finance, Accounting or related field.
- At least 5 years of experience in Account Management.
- Proficient in the use of computer applications and accounting software.
- Knowledge of accounting principles.
- Excellent organizational and problem-solving skills.
Sample required account manager/senior technician soft skills
- Strong interpersonal and communication skills.
- Ability to multitask, prioritize and manage time effectively.
- Detail-oriented and highly organized.
- Flexible and adaptable in a fast-paced environment.
- Excellent customer service skills.
Account manager/senior technician job description example 1
Netflix account manager/senior technician job description
Netflix is seeking an experienced Technical Leader to join us in delivering the next generation of video games for a worldwide audience.
Through effective partnerships with game studio leaders, the Technical Director of Games Operations will develop a deep understanding of our platform for both our internal and external teams. They will own and drive, the strategic planning and execution of our partner offering to those teams. This is a hands-on role that will utilize our Netflix platform and provide deep access to a large portfolio of our partner content.
This is an expansive role that reports directly to the Head of Development Operations and partners closely with numerous other stakeholder partners: Head of Game, Netflix Product and Engineering teams, Executive Producers, External Production, and our Internal Studios, such as Night School Studios, Next Games, and Boss Fight Entertainment.
Responsibilities
+ Provide insight into the platform by reproducing complex engineering and production issues, and improve our developer offering through documentation and visibility.
+ Deeply understand our partner titles, and provide guidance on how to best integrate our platform with our content.
+ Support our developers through collaborations with our Partner Engineering group and platform teams.
+ Build strong, trusted relationships with technical leaders and development partners. Creating a whole-platform, prioritized, advisory function that feeds into our future roadmap.
+ Ensure confidence in our partner offering by using our SDKs and toolchains in their own projects, as a customer, and providing rapid feedback and evaluation to the platform teams.
Requirements
+ 8+ years of technical leadership experience in the AAA, indie, casual, and/or mobile gaming industry
+ Experienced in managing a team with a strong focus on performance management.
+ Significant experience in positions directly on multiple simultaneous gaming titles.
+ Experience with defining and leading platform initiatives
+ Suggestion for the above: Extensive experience with a breadth of programming languages, tools, game engines, and game technologies with an understanding of various development methodologies.
+ Demonstrated ability to work cross-functionally
+ Demonstrated experience in working through influence across organizations large and small
+ Technical and product judgment required to improve product quality as well as technical productivity
+ Ability to identify risks early and often and suggest mitigation strategies that are thought through and consider multiple paths to a solution
+ Exceptional communication and leadership skills
+ Passion for making video games
Through effective partnerships with game studio leaders, the Technical Director of Games Operations will develop a deep understanding of our platform for both our internal and external teams. They will own and drive, the strategic planning and execution of our partner offering to those teams. This is a hands-on role that will utilize our Netflix platform and provide deep access to a large portfolio of our partner content.
This is an expansive role that reports directly to the Head of Development Operations and partners closely with numerous other stakeholder partners: Head of Game, Netflix Product and Engineering teams, Executive Producers, External Production, and our Internal Studios, such as Night School Studios, Next Games, and Boss Fight Entertainment.
Responsibilities
+ Provide insight into the platform by reproducing complex engineering and production issues, and improve our developer offering through documentation and visibility.
+ Deeply understand our partner titles, and provide guidance on how to best integrate our platform with our content.
+ Support our developers through collaborations with our Partner Engineering group and platform teams.
+ Build strong, trusted relationships with technical leaders and development partners. Creating a whole-platform, prioritized, advisory function that feeds into our future roadmap.
+ Ensure confidence in our partner offering by using our SDKs and toolchains in their own projects, as a customer, and providing rapid feedback and evaluation to the platform teams.
Requirements
+ 8+ years of technical leadership experience in the AAA, indie, casual, and/or mobile gaming industry
+ Experienced in managing a team with a strong focus on performance management.
+ Significant experience in positions directly on multiple simultaneous gaming titles.
+ Experience with defining and leading platform initiatives
+ Suggestion for the above: Extensive experience with a breadth of programming languages, tools, game engines, and game technologies with an understanding of various development methodologies.
+ Demonstrated ability to work cross-functionally
+ Demonstrated experience in working through influence across organizations large and small
+ Technical and product judgment required to improve product quality as well as technical productivity
+ Ability to identify risks early and often and suggest mitigation strategies that are thought through and consider multiple paths to a solution
+ Exceptional communication and leadership skills
+ Passion for making video games
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Account manager/senior technician job description example 2
Transaction Network Services account manager/senior technician job description
An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!
The Senior Technical Account Manager should be a solution-oriented advisor and must be able to understand and communicate advanced engineering concepts to non-technical stakeholders by bridging the gap between Account Management, Product, and Engineering teams. In addition to serving as a technical advisor, the Senior Technical Account Manager will also help identify new opportunities where our products can better help our customers.
Candidate must pose a strong acumen for technical account problem solving - including analytic, troubleshooting, and general problem-solving abilities. Clients often come in with an idea of what they want to do and this candidate will be responsible for advising them on the best possible solution, even if it's not what the client initially thought they wanted. This person will become a technical expert and must be able to act accordingly to consult with the client on their best solution.
Responsibilities
* Share your technical product knowledge with the Account Management and Sales teams by creating training guides, internal documentation, and onboarding materials.
* Bridge the gap between the Account Management, Product, Sales, and Engineering teams to keep everyone up to speed on new developments, client requests, product updates, and technical challenges.
* Engage with clients and prospects to earn their trust as a go-to technical expert on all things TNS.
* Project manage prompt and complete resolution of technical challenges, collaborating with other teams to get the job done effectively and efficiently.
* Stay up to date on relevant solutions, products, and services.
Qualifications
* 5+ years of work experience in a technical client-facing role within the financial markets industry.
* Knowledgeable in unicast/multicast routing and switching.
* Experience in working with both Layer 3 and Layer 1 solutions.
* Prior project management experience is a plus.
* Demonstrable creative thinking and problem-solving abilities.
* Ability to manage multiple priorities and perform in a fluid, fast-paced work environment.
* Experience working with clients, product, and engineering teams - with the ability to break down complex concepts to non-technical stakeholders.
* Bachelors degree or higher is required. A degree in Information Technology, Computer Science, or Electrical Engineering and/or relevant industry experience is a plus.
* Proficient with Microsoft Office (Excel, Word, PowerPoint, Project, Visio).
If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!
TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
The Senior Technical Account Manager should be a solution-oriented advisor and must be able to understand and communicate advanced engineering concepts to non-technical stakeholders by bridging the gap between Account Management, Product, and Engineering teams. In addition to serving as a technical advisor, the Senior Technical Account Manager will also help identify new opportunities where our products can better help our customers.
Candidate must pose a strong acumen for technical account problem solving - including analytic, troubleshooting, and general problem-solving abilities. Clients often come in with an idea of what they want to do and this candidate will be responsible for advising them on the best possible solution, even if it's not what the client initially thought they wanted. This person will become a technical expert and must be able to act accordingly to consult with the client on their best solution.
Responsibilities
* Share your technical product knowledge with the Account Management and Sales teams by creating training guides, internal documentation, and onboarding materials.
* Bridge the gap between the Account Management, Product, Sales, and Engineering teams to keep everyone up to speed on new developments, client requests, product updates, and technical challenges.
* Engage with clients and prospects to earn their trust as a go-to technical expert on all things TNS.
* Project manage prompt and complete resolution of technical challenges, collaborating with other teams to get the job done effectively and efficiently.
* Stay up to date on relevant solutions, products, and services.
Qualifications
* 5+ years of work experience in a technical client-facing role within the financial markets industry.
* Knowledgeable in unicast/multicast routing and switching.
* Experience in working with both Layer 3 and Layer 1 solutions.
* Prior project management experience is a plus.
* Demonstrable creative thinking and problem-solving abilities.
* Ability to manage multiple priorities and perform in a fluid, fast-paced work environment.
* Experience working with clients, product, and engineering teams - with the ability to break down complex concepts to non-technical stakeholders.
* Bachelors degree or higher is required. A degree in Information Technology, Computer Science, or Electrical Engineering and/or relevant industry experience is a plus.
* Proficient with Microsoft Office (Excel, Word, PowerPoint, Project, Visio).
If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!
TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
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Account manager/senior technician job description example 3
Piper Companies account manager/senior technician job description
Piper Companies is hiring a Senior Account Manager in our Charlotte, NC office. We are a rapidly growing staffing firm where you will be able to make an immediate impact on our business and start earning generous, uncapped commission on day one!
Responsibilities of the Senior Account Manager:
Build effective business relationships with potential new clients in the Information Technology vertical.
Sell Piper's staffing services (using a variety of methods, both virtual and in-person) to hiring managers.
Guide and lead your recruiting team on best practices for identifying talent, and screen recruiter submissions to job requisitions prior to sharing with clients.
Act as the “face of the company” in the Greater Charlotte staffing market.
Utilize various Customer Relationship Management (CRM), Applicant Tracking System (ATS), and sales/staffing tools like Salesforce, TargetRecruit, LinkedIn Sales Navigator, ZoomInfo, Dice, Monster, to generate a pipeline and territory, set meetings with prospective clients, negotiating prices and services, and more.
Qualifications of the Senior Account Manager:
3+ years of demonstrable previous staffing agency success (any vertical)
Desire to develop new business rather than simply manage accounts
Willingness to work a hybrid schedule, on-site in our Uptown Charlotte office ~3 days per week
Competitiveness and drive to succeed in a metrics-driven, commission-earning environment
Experience with CRM or ATS systems such as Salesforce, TargetRecruit, Bullhorn, JobDiva, iCIMS, or others
Compensation & Benefits for the Senior Account Manager:
Salary Range: $65,000-$75,000/year (flexibility, including guaranteed Year 1 commission options, for highly experienced candidates), plus...
· Commission: Uncapped (tiered plan; more spread = higher commission percentage; max payout tier of 23%)
· Quarterly and annual contest bonuses
· $500/month auto allowance ($6,000/year)
· $100/month cell allowance ($1,200/year)
· Medical, dental, and vision insurance; unlimited PTO; all federal holidays off; disability insurance; life insurance; company laptop; LinkedIn Sales Navigator; tuition reimbursement; and much more!
· President's Club winners eligible for company equity via our Long-Term Incentive Plan (LTIP)
Keywords: account manager, account management, business development, sales, cold calling, meeting facilitation, staffing, professional services, managed services, temporary, contract, msa, recruiting, commission, salesforce, targetrecruit, sense, monster, dice, clearancejobs, handshake, zoominfo, incentives, bonus, bonuses, uncapped, unlimited earnings, linkedin, bgov, bloomberg government, charlotte, nc, north carolina, rock hill
Responsibilities of the Senior Account Manager:
Build effective business relationships with potential new clients in the Information Technology vertical.
Sell Piper's staffing services (using a variety of methods, both virtual and in-person) to hiring managers.
Guide and lead your recruiting team on best practices for identifying talent, and screen recruiter submissions to job requisitions prior to sharing with clients.
Act as the “face of the company” in the Greater Charlotte staffing market.
Utilize various Customer Relationship Management (CRM), Applicant Tracking System (ATS), and sales/staffing tools like Salesforce, TargetRecruit, LinkedIn Sales Navigator, ZoomInfo, Dice, Monster, to generate a pipeline and territory, set meetings with prospective clients, negotiating prices and services, and more.
Qualifications of the Senior Account Manager:
3+ years of demonstrable previous staffing agency success (any vertical)
Desire to develop new business rather than simply manage accounts
Willingness to work a hybrid schedule, on-site in our Uptown Charlotte office ~3 days per week
Competitiveness and drive to succeed in a metrics-driven, commission-earning environment
Experience with CRM or ATS systems such as Salesforce, TargetRecruit, Bullhorn, JobDiva, iCIMS, or others
Compensation & Benefits for the Senior Account Manager:
Salary Range: $65,000-$75,000/year (flexibility, including guaranteed Year 1 commission options, for highly experienced candidates), plus...
· Commission: Uncapped (tiered plan; more spread = higher commission percentage; max payout tier of 23%)
· Quarterly and annual contest bonuses
· $500/month auto allowance ($6,000/year)
· $100/month cell allowance ($1,200/year)
· Medical, dental, and vision insurance; unlimited PTO; all federal holidays off; disability insurance; life insurance; company laptop; LinkedIn Sales Navigator; tuition reimbursement; and much more!
· President's Club winners eligible for company equity via our Long-Term Incentive Plan (LTIP)
Keywords: account manager, account management, business development, sales, cold calling, meeting facilitation, staffing, professional services, managed services, temporary, contract, msa, recruiting, commission, salesforce, targetrecruit, sense, monster, dice, clearancejobs, handshake, zoominfo, incentives, bonus, bonuses, uncapped, unlimited earnings, linkedin, bgov, bloomberg government, charlotte, nc, north carolina, rock hill
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Updated March 14, 2024
Updated March 14, 2024