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Account manager supervisor vs customer account manager

The differences between account manager supervisors and customer account managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become an account manager supervisor, becoming a customer account manager takes usually requires 4-6 years. Additionally, an account manager supervisor has an average salary of $60,493, which is higher than the $45,951 average annual salary of a customer account manager.

The top three skills for an account manager supervisor include medicaid, mental health and quality customer service. The most important skills for a customer account manager are customer service, customer accounts, and CRM.

Account manager supervisor vs customer account manager overview

Account Manager SupervisorCustomer Account Manager
Yearly salary$60,493$45,951
Hourly rate$29.08$22.09
Growth rate5%8%
Number of jobs117,163110,138
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 56%
Average age4647
Years of experience86

Account manager supervisor vs customer account manager salary

Account manager supervisors and customer account managers have different pay scales, as shown below.

Account Manager SupervisorCustomer Account Manager
Average salary$60,493$45,951
Salary rangeBetween $44,000 And $82,000Between $29,000 And $72,000
Highest paying City-New York, NY
Highest paying state-Alaska
Best paying company-Mouser Electronics
Best paying industry-Technology

Differences between account manager supervisor and customer account manager education

There are a few differences between an account manager supervisor and a customer account manager in terms of educational background:

Account Manager SupervisorCustomer Account Manager
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Account manager supervisor vs customer account manager demographics

Here are the differences between account manager supervisors' and customer account managers' demographics:

Account Manager SupervisorCustomer Account Manager
Average age4647
Gender ratioMale, 55.3% Female, 44.7%Male, 59.4% Female, 40.6%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 10.9% Unknown, 4.7% Hispanic or Latino, 17.7% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%
LGBT Percentage7%8%

Differences between account manager supervisor and customer account manager duties and responsibilities

Account manager supervisor example responsibilities.

  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Maintain maintenance of weekly operating schedules and completion of payroll for assign security personnel.
  • Implement voluntary offerings to all benefits-eligible employees, including critical illness/accident, disability, and purchasing programs through payroll deductions.
  • Conduct regular account appraisals to accelerate customer adoption by working closely with the customer to educate and assess cloud technology needs.
  • Develop and maintain an understanding of state specific requirements and HIPAA regulations and state and federal guidelines for Medicare and Medicaid.

Customer account manager example responsibilities.

  • Lead project of reducing checks process by leveraging ACH payments resulting in a savings on head count.
  • Manage inventory logistics which includes coordinating inventory levels with production schedules and international delivery deadlines.
  • Assist in managing transaction logistics including quote comparison, term negotiation, facilitation and arrangement of delivery of automobiles to customers.
  • Decrease staff time (and payroll) with customer issues by launching CRM and leading regional implementation and training.
  • Enter invoices into QuickBooks from carrier that is delivering material to destination.
  • Take orders from customer, enter into QuickBooks, send customers order confirmation.
  • Show more

Account manager supervisor vs customer account manager skills

Common account manager supervisor skills
  • Medicaid, 21%
  • Mental Health, 17%
  • Quality Customer Service, 9%
  • Payroll, 8%
  • Direct Reports, 7%
  • Account Management, 3%
Common customer account manager skills
  • Customer Service, 26%
  • Customer Accounts, 17%
  • CRM, 10%
  • Collections Process, 8%
  • Persuasion, 8%
  • Customer Retention, 7%

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