Account manager supervisor job description
Updated March 14, 2024
9 min read
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Example account manager supervisor requirements on a job description
Account manager supervisor requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in account manager supervisor job postings.
Sample account manager supervisor requirements
- Bachelor's degree in business, finance or related field.
- At least 5 years of experience in account management.
- Excellent knowledge of customer service principles and practices.
- Strong knowledge of relevant software, such as Salesforce and Microsoft Office.
- Advanced problem-solving skills.
Sample required account manager supervisor soft skills
- Excellent communication and interpersonal skills.
- Ability to build relationships with customers.
- Strong organizational and time management skills.
- Ability to work under pressure and handle multiple tasks.
- Ability to work in a fast-paced environment.
Account manager supervisor job description example 1
Dragon Army account manager supervisor job description
At Dragon Army, our team is the most important part of our company. And our values are what help us make sure we bring in the right new team members. They are: Team First, Think Positively, Celebrate Diversity, Do Good, and Have Fun. So right off the bat, we need to know if you think these are good values for you. If this sounds like your kind of thing, keep reading.
We strive to build remarkable products and experiences. And we're looking for an incredible Senior Account Manager or Account Supervisor to join our growing team.
Please note this is a 100% remote position
Account Role Overview
Our Account Managers play an integral role at Dragon Army supporting the hygiene and growth of our current client partnerships, and in setting the tone for our teams as projects ebb and flow. Core responsibilities include overseeing client projects and ensuring deliverables are completed efficiently in partnership with the Project Management Team - on time, on strategy and on budget.
The role will require this individual to apply a strong understanding of the company's and the client's industry, business, and products to identify opportunities for, and sell, additional solutions to drive revenue growth within assigned client accounts. Technical project knowledge or experience is a must with prior experience within mobile, innovation or web projects. Experience within social media is also preferred. Position will lead one large or several small-to-medium accounts.
Beyond the day-to-day work, we're looking for someone who is excited by content, digital, technology, and innovation, and doesn't mind rolling up their sleeves alongside the team. Collaboration is imperative to our team structure, and it brings a sense of camaraderie that makes the work even more special. Creative solutions are our specialty, and that can sometimes mean wearing multiple hats and digging in. As an agency that puts our purpose and culture at the forefront of everything we do, this person will be expected to uphold Dragon Army values and should look forward to being part of a close-knit team that likes to have fun - together!
Core Responsibilities Account lead across one large or multiple small-to-medium projects/clients Act as the main point of contact for the client with a focus on providing value and building relationships Effectively manage client expectations and set expectations for internal team Work seamlessly with cross-functional teams to create internal partnerships, monitor project health, and ensure we are delivering value to our clients Think creatively about projects, opportunities, problems and solutions Identify growth opportunities for designated clients Work closely with the Project Management (PM) team to ensure projects are delivered on time and within budget Lead new project estimations in concert with PM counterpart Effectively brief internal team on new projects - set goals, expectations and guardrails Responsible for final review for quality and delivery of client materials and scoped deliverables Inform Account leads of account progress on a daily/weekly basis for assigned clients or projects
Required Skills and Experience4+ years of experience in Account Management/Client Services role (experience within an agency environment is preferred) Excellent communications skills & written skills Detail-oriented and able to oversee quality control across client deliverables Ability and excitement around collaborating with and motivating teams Comfortable working independently and can effectively multitask and thrive in a fast-paced environment Previous experience working across digital projects is required. Experience managing social media partnerships is preferred, but not required.
Just a Few More Things!
Our benefits are pretty great. They include things like unlimited vacation, 401k, and remote work policy.
Sound like something you'd be into? Then please apply, we'd love to chat!
Dragon Army is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We strive to build remarkable products and experiences. And we're looking for an incredible Senior Account Manager or Account Supervisor to join our growing team.
Please note this is a 100% remote position
Account Role Overview
Our Account Managers play an integral role at Dragon Army supporting the hygiene and growth of our current client partnerships, and in setting the tone for our teams as projects ebb and flow. Core responsibilities include overseeing client projects and ensuring deliverables are completed efficiently in partnership with the Project Management Team - on time, on strategy and on budget.
The role will require this individual to apply a strong understanding of the company's and the client's industry, business, and products to identify opportunities for, and sell, additional solutions to drive revenue growth within assigned client accounts. Technical project knowledge or experience is a must with prior experience within mobile, innovation or web projects. Experience within social media is also preferred. Position will lead one large or several small-to-medium accounts.
Beyond the day-to-day work, we're looking for someone who is excited by content, digital, technology, and innovation, and doesn't mind rolling up their sleeves alongside the team. Collaboration is imperative to our team structure, and it brings a sense of camaraderie that makes the work even more special. Creative solutions are our specialty, and that can sometimes mean wearing multiple hats and digging in. As an agency that puts our purpose and culture at the forefront of everything we do, this person will be expected to uphold Dragon Army values and should look forward to being part of a close-knit team that likes to have fun - together!
Core Responsibilities Account lead across one large or multiple small-to-medium projects/clients Act as the main point of contact for the client with a focus on providing value and building relationships Effectively manage client expectations and set expectations for internal team Work seamlessly with cross-functional teams to create internal partnerships, monitor project health, and ensure we are delivering value to our clients Think creatively about projects, opportunities, problems and solutions Identify growth opportunities for designated clients Work closely with the Project Management (PM) team to ensure projects are delivered on time and within budget Lead new project estimations in concert with PM counterpart Effectively brief internal team on new projects - set goals, expectations and guardrails Responsible for final review for quality and delivery of client materials and scoped deliverables Inform Account leads of account progress on a daily/weekly basis for assigned clients or projects
Required Skills and Experience4+ years of experience in Account Management/Client Services role (experience within an agency environment is preferred) Excellent communications skills & written skills Detail-oriented and able to oversee quality control across client deliverables Ability and excitement around collaborating with and motivating teams Comfortable working independently and can effectively multitask and thrive in a fast-paced environment Previous experience working across digital projects is required. Experience managing social media partnerships is preferred, but not required.
Just a Few More Things!
Our benefits are pretty great. They include things like unlimited vacation, 401k, and remote work policy.
Sound like something you'd be into? Then please apply, we'd love to chat!
Dragon Army is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Account manager supervisor job description example 2
Access Family Services account manager supervisor job description
Job DescriptionNow offering Daily Pay to our employees!
$5,000 Hiring Bonus!
Care Manager Supervisor
About your role:
The Care Management Supervisor is responsible for the successful provision of Tailored Care Management services to clients with complex behavioral health and healthcare needs. This position will supervise a team of no more than 8 Care Managers and indirectly supervise Care Manager Extenders. The Care Management Supervisor will partner with regional and state leaders to ensure the compliance with regulatory requirements and to meet or exceed established key performance indicators and desired client outcomes. This position will report to the State Clinical Director. Travel is required up to 20% of the time.
Do the following apply to you:
Perks we offer:
#readytowork
Pathways is
#readytohire
!
Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.
$5,000 Hiring Bonus!
Care Manager Supervisor
About your role:
The Care Management Supervisor is responsible for the successful provision of Tailored Care Management services to clients with complex behavioral health and healthcare needs. This position will supervise a team of no more than 8 Care Managers and indirectly supervise Care Manager Extenders. The Care Management Supervisor will partner with regional and state leaders to ensure the compliance with regulatory requirements and to meet or exceed established key performance indicators and desired client outcomes. This position will report to the State Clinical Director. Travel is required up to 20% of the time.
Do the following apply to you:
-
If overseeing Behavioral Health (MH/SU) as population served:
- Master’s Degree AND
- 3 years of experience providing care management, case management, or care coordination to the population being served (MH/SU)
-
If overseeing Individual & Developmental Disabilities (I/DD) as population served:
- Bachelor’s Degree in a related field (health, psychology, sociology, social work, nursing, or another relevant human services area) AND
-
5 years of experience providing care management, case management, or care coordination to complex individuals with I/DD
OR - Master’s Degree in a related field (health, psychology, sociology, social work, nursing, or another relevant human services area) OR licensure as an RN AND
- 3 years of experience providing care management, case management, or care coordination to complex individuals with I/DD
-
If overseeing Behavioral Health (MH/SU) as population served:
- Full or provisional licensure, certification or registration with the appropriate North Carolina board (LCSW, LCMHC, LCAS, LPA, LMFT, RN, etc. )
-
If overseeing Individual & Developmental Disabilities (I/DD) as population served:
- Meets requirements as a Qualified Professional per NC Administrative Code
Perks we offer:
- Competitive Salary
- Paid Vacation Days (1st year 10 days; increases with tenure)
- Paid Sick Days (Accrual per pay period)
- Paid Holidays
- Medical, Dental, Vision including a Health Savings Account or FSA
- Health, Dependent and Transportation Flexible Spending Accounts
- Basic and Optional Life Insurance for Employee, Spouse and/or Dependents
- 401K
- Mileage Reimbursement
- Perks @ Pathways - national discounts on shopping, travel and entertainment
#readytowork
Pathways is
#readytohire
!
Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.
Dealing with hard-to-fill positions? Let us help.
Account manager supervisor job description example 3
Ollie's Bargain Outlet account manager supervisor job description
Freight Flow Supervisor
Reports To: Team Leaders
Department: Store Operations
Exemption Status: Non-Exempt
Position Overview:
The Freight Flow Supervisor oversees the efficient operation and maintenance of the receiving area as outlined in the company receiving area plan (RAP). Responsibilities include the accurate, efficient, and timely execution of freight flow to the sales floor in accordance with established processing and visual merchandising standards. Maintain back stock in the receiving area and manage the disposition of damaged goods to minimize profit loss.
Primary Responsibilities:
+ Plan, unload, check in, and support the merchandising of distribution shipments of merchandise.
+ Receive, verify, and merchandise all direct vendor shipments including rolls of carpet, to the sales floor.
+ Manage effective freight flow in the receiving area while keeping the area neat and orderly to include dock, exterior of buildings and the maintenance of material handling equipment.
+ Maintain the safety of the receiving area to include eliminating hazards and maintenance of all equipment.
+ Adhere to company standards when verifying pricing accuracy of incoming shipments; report errors or shipping discrepancies to immediate supervisor.
+ Prepare STS transfers, GVC returns and any other outbound transfers of merchandise or fixtures.
+ Confirm the accuracy of all incoming merchandise.
+ Set up and design merchandise displays.
+ Ensure that all customer service standards are held to company expectations.
+ Direct the work of other Associates who are assisting with freight flow processes.
+ Act as Manager on Duty as scheduled or assigned to include open and close of the store.
+ Complete any additional responsibilities and/or duties as assigned.
Qualifications:
+ Minimum of six months' retail experience in a mid-size to large retail service-oriented business preferred.
+ Ability to work evenings, 3rd shift, weekends, and holidays on a regular basis.
+ Ability to communicate effectively.
+ Ability to exercise sound judgment.
+ Ability to preserve confidentiality of information.
+ Accuracy and attention to detail.
+ Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.
+ Outstanding interpersonal and listening skills.
+ Ability to effective communicate information and delegate tasks.
+ Must have a positive attitude and the ability to interact well with customers and associates.
Physical Requirements:
+ Ability to lift and carry up to 50 pounds.
+ Ability to push and pull up to 35 pounds.
+ Ability to stand for extended periods.
+ Ability to bend and twist frequently.
+ Ability to grip, reach, and pinch with arms and hands frequently.
+ Ability to squat, kneel, balance, and climb occasionally.
+ Ability to see, hear, and speak regularly.
+ Ability to work in a constant state of alertness and safe manner.
Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.
Reports To: Team Leaders
Department: Store Operations
Exemption Status: Non-Exempt
Position Overview:
The Freight Flow Supervisor oversees the efficient operation and maintenance of the receiving area as outlined in the company receiving area plan (RAP). Responsibilities include the accurate, efficient, and timely execution of freight flow to the sales floor in accordance with established processing and visual merchandising standards. Maintain back stock in the receiving area and manage the disposition of damaged goods to minimize profit loss.
Primary Responsibilities:
+ Plan, unload, check in, and support the merchandising of distribution shipments of merchandise.
+ Receive, verify, and merchandise all direct vendor shipments including rolls of carpet, to the sales floor.
+ Manage effective freight flow in the receiving area while keeping the area neat and orderly to include dock, exterior of buildings and the maintenance of material handling equipment.
+ Maintain the safety of the receiving area to include eliminating hazards and maintenance of all equipment.
+ Adhere to company standards when verifying pricing accuracy of incoming shipments; report errors or shipping discrepancies to immediate supervisor.
+ Prepare STS transfers, GVC returns and any other outbound transfers of merchandise or fixtures.
+ Confirm the accuracy of all incoming merchandise.
+ Set up and design merchandise displays.
+ Ensure that all customer service standards are held to company expectations.
+ Direct the work of other Associates who are assisting with freight flow processes.
+ Act as Manager on Duty as scheduled or assigned to include open and close of the store.
+ Complete any additional responsibilities and/or duties as assigned.
Qualifications:
+ Minimum of six months' retail experience in a mid-size to large retail service-oriented business preferred.
+ Ability to work evenings, 3rd shift, weekends, and holidays on a regular basis.
+ Ability to communicate effectively.
+ Ability to exercise sound judgment.
+ Ability to preserve confidentiality of information.
+ Accuracy and attention to detail.
+ Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.
+ Outstanding interpersonal and listening skills.
+ Ability to effective communicate information and delegate tasks.
+ Must have a positive attitude and the ability to interact well with customers and associates.
Physical Requirements:
+ Ability to lift and carry up to 50 pounds.
+ Ability to push and pull up to 35 pounds.
+ Ability to stand for extended periods.
+ Ability to bend and twist frequently.
+ Ability to grip, reach, and pinch with arms and hands frequently.
+ Ability to squat, kneel, balance, and climb occasionally.
+ Ability to see, hear, and speak regularly.
+ Ability to work in a constant state of alertness and safe manner.
Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.
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Updated March 14, 2024
Updated March 14, 2024