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Become An Account Manager/Trainer

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Working As An Account Manager/Trainer

  • Training and Teaching Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Thinking Creatively
  • $83,000

    Average Salary

What Does An Account Manager/Trainer Do

Training and development specialists help plan, conduct, and administer programs that train employees and improve their skills and knowledge.

Duties

Training and development specialists typically do the following:

  • Assess training needs through surveys, interviews with employees, or consultations with managers or instructors
  • Design and create training manuals, online learning modules, and course materials
  • Review training materials from a variety of vendors and choose appropriate materials
  • Deliver training to employees using a variety of instructional techniques
  • Monitor and evaluate training programs to ensure they are current and effective
  • Select and assign instructors or vendors to conduct training
  • Perform administrative tasks such as monitoring costs, scheduling classes, setting up systems and equipment, and coordinating enrollment

Training and development specialists create, administer, and deliver training programs for businesses and organizations. To do this, they must first assess the needs of an organization. Once those needs are determined, specialists develop custom training programs that take place in classrooms or training facilities. Training programs are increasingly delivered through computers, tablets, or other hand-held electronic devices.

Training and development specialists organize or deliver training sessions using lectures, group discussions, team exercises, hands-on examples, and other formats. Training can be in the form of a video, self-guided instructional manual, or online application. Training also may be collaborative, which allows employees to connect informally with experts, mentors, and colleagues, often through the use of technology.

Training and development specialists may monitor instructors, guide employees through media-based programs, or facilitate informal or collaborative learning programs.

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How To Become An Account Manager/Trainer

Training and development specialists need a bachelor’s degree, and most need related work experience.

Education

Training and development specialists need a bachelor’s degree. Specialists may have a variety of education backgrounds, but many have a bachelor’s degree in training and development, human resources, education, or instructional design. Others may have a degree in business administration or a social science, such as educational or organizational psychology.

In addition, as technology continues to play a larger role in training and development, a growing number of organizations seek candidates who have a background in information technology or computer science.

Work Experience in a Related Occupation

Related work experience is important for most training and development specialists. Many positions require work experience in areas such as training and development or instructional design, or in related occupations, such as human resources specialists or even teachers.

Employers may prefer to hire candidates with previous work experience in the industry in which the company operates. However, some employers may hire candidates with a master’s degree in lieu of work experience. Increasingly, employers prefer candidates with experience in information technology, as organizations introduce more e-learning, mobile training, and technology-based tools.

Licenses, Certifications, and Registrations

Many human resources associations offer classes to enhance the skills of their members. Some associations, including the Association for Talent Development and International Society for Performance Improvement, specialize in training and development and offer certification programs. Although not required, certification can show professional expertise and credibility. Some employers prefer to hire certified candidates, and some positions may require certification.

Advancement

Training and development specialists may advance to training and development manager or human resources manager positions. Workers typically need several years of experience to advance. Some employers require managers to have a master’s degree in a related area.

Important Qualities

Analytical skills. Training and development specialists must evaluate training programs, methods, and materials, and choose those that best fit each situation.

Creativity. Specialists should be creative when developing training materials. They may need to think of and implement new approaches, such as new technology, when evaluating existing training methods.

Instructional skills. Training and development specialists often deliver training programs to employees. They use a variety of teaching techniques and sometimes must adapt their methods to meet the needs of particular groups.

Interpersonal skills. Specialists need strong interpersonal skills because delivering training programs requires collaboration with instructors, trainees, and subject-matter experts. They accomplish much of their work through teams.

Speaking skills. Speaking skills are essential for training and development specialists because they often give presentations. Specialists must communicate information clearly and facilitate learning by diverse audiences.

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Account Manager/Trainer Career Paths

Account Manager/Trainer
Account Executive Sales Manager
Regional Sales Manager
9 Yearsyrs
Account Executive Sales Manager Director Of Sales
Director Of Sales And Marketing
9 Yearsyrs
Account Executive Account Manager
National Account Manager
8 Yearsyrs
Accountant Finance Manager Sales Manager
Sales And Marketing Manager
6 Yearsyrs
Accountant Office Manager Account Manager
Regional Accounts Manager
8 Yearsyrs
Accountant Consultant Account Manager
Key Account Manager
7 Yearsyrs
Sales Consultant Consultant General Manager
Territory Manager
7 Yearsyrs
Sales Consultant Consultant Regional Sales Manager
Regional Sales Director
11 Yearsyrs
Sales Consultant Sales Specialist Store Manager
Territory Sales Manager
7 Yearsyrs
Corporate Trainer Manager Director
Regional Director
9 Yearsyrs
Corporate Trainer Manager Branch Manager
Relationship Manager
6 Yearsyrs
Corporate Trainer Manager Program Manager
Development & Program Manager
8 Yearsyrs
Office Assistant Human Resources Coordinator Senior Recruiter
Recruitment Manager
6 Yearsyrs
Office Assistant Executive Assistant Customer Service Manager
Call Center Manager
6 Yearsyrs
Office Assistant Instructor Training Specialist
Manager, Learning & Development
10 Yearsyrs
Sales Specialist Senior Sales Representative Senior Account Executive
Vice President, Business Development
13 Yearsyrs
Sales Specialist Assistant Store Manager Training Manager
Senior Training Manager
8 Yearsyrs
Specialist Team Leader Training Manager
Director, Learning And Development
12 Yearsyrs
Specialist Business Analyst Senior Business Analyst
Implementation Manager
8 Yearsyrs
Specialist Adjunct Professor Education Consultant
Educational Manager
7 Yearsyrs
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Help others decide if this is a good career for them

Average Length of Employment
Corporate Trainer 3.2 years
Head Trainer 3.1 years
Account Manager 2.9 years
Trainer 2.6 years
Top Careers Before Account Manager/Trainer
Internship 5.0%
Cashier 4.2%
Manager 3.5%
Specialist 2.4%
Owner 2.2%
Supervisor 2.2%
Top Careers After Account Manager/Trainer
Owner 3.4%
Manager 3.2%
Consultant 3.0%

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Top Skills for An Account Manager/Trainer

  1. Training Programs
  2. Customer Service
  3. Product Knowledge
You can check out examples of real life uses of top skills on resumes here:
  • Selected and assigned instructors to conduct specific training programs.
  • Provided customer service for existing and new clients, including researching and resolving customer-billing inquiries.
  • Trained employees on sales strategies and product knowledge, managing them through the entry-level stages of their careers.
  • Manage local and national accounts in two states within a vast territory while overseeing large project and continually prospecting new accounts.
  • Reached and stretched assigned sales goals by 25% each year through delivering dynamic workshops and executive presentations.

Account Manager/Trainer Demographics

Gender

Male

49.6%

Female

40.5%

Unknown

9.9%
Ethnicity

White

63.7%

Hispanic or Latino

14.8%

Black or African American

11.4%

Asian

6.7%

Unknown

3.5%
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Foreign Languages Spoken

Spanish

46.4%

French

12.5%

German

8.9%

Portuguese

5.4%

Italian

3.6%

Russian

3.6%

Arabic

3.6%

Filipino

1.8%

Chinese

1.8%

Armenian

1.8%

Serbian

1.8%

Mandarin

1.8%

Polish

1.8%

Korean

1.8%

Cantonese

1.8%

Croatian

1.8%
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Account Manager/Trainer Education

Schools

University of Phoenix

16.8%

Arizona State University

8.4%

Kent State University

5.9%

Michigan State University

5.0%

Strayer University

5.0%

University of South Florida

4.2%

New York University

4.2%

University of Cincinnati

4.2%

Virginia Commonwealth University

4.2%

George Mason University

4.2%

James Madison University

4.2%

Johnson & Wales University

4.2%

University of Central Florida

4.2%

Northern Illinois University

4.2%

Kaplan University

4.2%

Villanova University

3.4%

East Carolina University

3.4%

University of New Orleans

3.4%

University of Washington

3.4%

Texas State University

3.4%
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Majors

Business

29.7%

Marketing

10.1%

Communication

8.8%

Accounting

8.0%

Psychology

5.7%

Education

3.8%

Criminal Justice

3.5%

Finance

3.5%

Management

3.1%

Political Science

3.1%

Computer Science

2.7%

Liberal Arts

2.5%

Public Relations

2.4%

Human Resources Management

2.2%

Sociology

2.2%

Health Care Administration

2.0%

Project Management

1.9%

Law

1.7%

English

1.6%

Information Technology

1.6%
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Degrees

Bachelors

48.4%

Other

21.1%

Masters

13.3%

Associate

10.8%

Certificate

3.5%

Diploma

1.1%

Doctorate

1.1%

License

0.7%
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